ASQ Raleigh Section Newsletter

February 2016

ASQ Raleigh Sect ion, P.O. Box 5589, Cary, NC 27518

www.asqraleigh.org

Click on the orange Eventbrite link to view all the current

ASQ-Raleigh live events, and to register. It is

recommended that you bookmark it in your browser.

Inside This Issue

1...... Eventbrite link

2...... Upcoming Events

........ Member Re-Certifications

3...... Certification Opportunities

........ Career Opportunities

4...... Recertification tip

........ ASQ Dinner Meeting

Cancellation Policy

........ ASQ Raleigh Social Media

5-6 .. 2015 Raleigh Section

Leadership Council

7...... Food Bank Volunteer

Opportunity

8...... 2-16-2016 Tutorial and

Dinner Meeting

9-10 LowCountry Quality

Conference and Call for

Papers

11-13 QIT Call for Papers

14 ... ASQ Raleigh Community

Good Works

Upcoming Event

Please join us at the

ASQ-Raleigh Dinner Meeting on Tuesday, February 16, 2015

for a tutorial before dinner and a presentation after dinner by

Linda Bankoski, President, Quality Leadership Associates.

See Page 8 for Details

ASQ Raleigh Section Newsletter Page 2

Kevin Fischbach ................. CRE

Penny Lundberg ................ CQA

Member Re-Certifications January 2016

Upcoming Events/Conferences

Is a local company employing interesting or cutting edge technology? Are they on the front lines of quality

toolkit implementation? Send us your ideas for tours!

February 16, 2016 Tutorial and Dinner Meeting - http://asqraleighfebdinnermtg.eventbrite.com/

March 15, 2016 Tour

April 19, 2016 Tutorial and Dinner Meeting

September 20, 2016 Tutorial and Dinner Meeting

October 18, 2016 Tour

November 15, 2016 Tour

December 20, 2016 Tutorial and Dinner Meeting

ASQ Raleigh Section Newsletter Page 3

Certification Opportunities

Apply by April 15th (April 20th late deadline) to take certification exams on June 6th! Certification exams

offered in June include Calibration Technician, Pharmaceutical GMP Professional, Quality Auditor, Quality

Engineer, Quality Improvement Associate, Quality Process Analyst, Six Sigma Green Belt, and Software

Quality Engineer. June exams are administred at SAS.

More info at http://asq.org/cert/index and Asqraleigh.org/enrichment/certification.

Career Opportunities

Post Your Resume

ASQ Raleigh Section members may post their resumes on the ASQ Raleigh page by contacting Placement

Chair Angie Lucas at angela.lucas@grifols.com and placement@asqraleigh.org

If your company has a position it would like to list with the Raleigh, North Carolina ASQ Section send your listing

to Placement Chair Angie Lucas at angela.lucas@grifols.com and placement@asqraleigh.org

Local Job Opportunities posted on the ASQ Raleigh Website:

Jobs

Quality Engineer - Ultra Electronics - 3 Phoenix - Wake Forest, NC

Quality Assurance Engineer - Cenduit - RTP, NC

Quality Manager - ASCLD/LAB

Process Quality Engineer / Quality Technician - Oxford, NC

ASQ Raleigh Section Newsletter Page 4

Recertification tip:

Just a reminder to check your recertification due dates. Recertification applications can be submitted up to six months

in advance of the recertification due date. There is also a six month grace period for submission of recertification

applications after the recertification due date.

ASQ Dinner Meeting Cancellation Policy:

Cancellation notification must be received no later than 48 hours prior to the start of the event in order to

receive a full refund. To request a cancellation, please send an email to ASQ at info@asqraleigh.org

Registration for Dinner Meeting Events after Registration is closed in Eventbrite:

To register for an event after the deadline, please send an email to ASQ at info@asqraleigh.org. ASQ Raleigh

can only accept cash or checks when paying at the door. Credit or debit cards are not accepted.

ASQ Raleigh is Getting More Social

You will notice increased activity on the ASQ Raleigh social media sites.

Twitter

If you have a Twitter account, follow @ASQRaleigh and retweet interesting notes. If you don’t have a Twitter

account, ASQ Raleigh tweets can be reviewed with these steps:

Type search.twitter.com in your browser

Enter @asqraleigh in the search box

Remember that Twitter posts have a 140 character limit.

FaceBook

If you have a FaceBook account, “Like” us and comment on posts.

ASQ-related information can be posted on Twitter and FaceBook by sending write-ups and photos to:

pamschodt@gmail.com

LinkedIn

Members of the ASQ Raleigh LinkedIn group can submit posts directly. Membership is open.

ASQ Raleigh Section Newsletter Page 5

2016 ASQ Raleigh Section Leadership Council

Chair Mark Morton

Past Chair Joanne Mayo

Vice Chair/QMP Chair Joey Martin

Arrangements Lilli Abdullahi

Certification Heather Payne

Education Open

Membership Kelli Collin

Recertification/Examining Fred Rich

Communications

Communications Chair

Sukonya Gogoi

Newsletter Subcommittee

Sandy Waddell and Bryan Ambrose

Website Manager, Web Page Updates, and Website Calendar

Open

Six Sigma SIG Byron Wingerd

Executive Quality Round Table Carol Poindexter

Jim Murrell

Food Bank

Mary Chris Easterly

Treasurer Joy Young

Secretary Wendy Haines

ASQ Raleigh Section Newsletter Page 6

Audit Bob Carter

Community Good Works Bill Michaud

Historian Doyle McGlone

Mentor Committee Chair Joanne Mayo

Nominations Jim Murrell

Placement Angie Lucas

Programs Doug McCorquodale

Publicity Helen Sims

Quality Conference Mike Porter

Student Advisor Ralph Van Aken

Scholarship Wendy Haines

VOC Chair Joey Martin

Interested in joining the Raleigh Section Leadership Council? Contact Mark Morton or any of the leaders. We

welcome new talent and ideas. It’s a perfect opportunity to develop leadership skills and build relationships.

Come join us.

COME SEE THE NEW AND IMPROVED ASQ RALEIGH WEBSITE!

http://asqraleigh.org/

ASQ Raleigh Section Newsletter Page 7

ASQ Food Bank Volunteer Opportunity

Help us give back to our community! The ASQ Raleigh Section will be scheduling six volunteer opportunities at

the Food Bank of Eastern & Central North Carolina in 2016. These opportunities will be held in Raleigh and

Durham on Saturdays from 9am-12pm. View the Event Calendar for event dates and our section monthly

newsletter. Three events will be held in Raleigh and three in Durham. Registration will be available for all

events in the newsletter and on our website.

We invite you to join us in helping the hungry in our state. Family and friends are welcome; children must be

12 or older and accompanied by an adult. If you register and later find out you are not able to participate,

please contact Jim Murrell at jmurrell.asq@usa.net

Activities May Include: Warehouse volunteers help to sort and repackage Food Bank's warehouse inventory.

We may also help with: sorting fresh produce into smaller containers; repackaging products from food

manufacturers and distributors; and/or putting bulk items into family size portions.

Location: Food Bank of Central and Eastern North Carolina, Raleigh events will be held at 3808 Tarheel Drive,

Raleigh, NC 27609; Durham events will be held at 2700 Angier Avenue, Suite A, Durham, NC

Recertification Units adhoc: 0.2

CAUTION: Please wear closed toe shoes and clothes that can get dirty. You may want to dress in layers it may

be cool in the warehouse.

ASQ Raleigh Section Newsletter Page 8

2-16-2016 Tutorial and Dinner Meeting

Please join us at the ASQ-Raleigh Dinner Meeting on Tuesday, February 16, 2015 for a tutorial before dinner

and a presentation after dinner by Linda Bankoski, President, Quality Leadership Associates.

Location: NCSU University Club, 4200 Hillsborough St, Raleigh, NC 27606

4:45-5:45pm .... Tutorial, 0.1RU

5:45-6:00pm .... Networking and registration.

6-6:45pm ......... Buffet Dinner, Announcements.

6:45-7:45pm .... Presentation, 0.3 RU

BEFORE DINNER TUTORIAL: It's a Calculated Risk; Facing Forward on Risk-Based Thinking.

AFTER DINNER PRESENTATION: Make your own Standard; Thrive Using Quality Management Principles.

SPEAKER BIO. Linda has over 30 years as an auditor, trainer and consultant in a wide variety of manufacturing,

service, government, hospitality and not-for-profit organizations. She has been an auditor for three registrars

through all the changes to the ISO 9001 standards. She has 18 years’ experience in medical device

manufacturing, market research, quality, training and technical support.

Her passion for customer service, learning and quality improvement has been a driving force in her career.

She served 5 years on Board of Examiners for Baldrige National Quality Program.

She is an instructor for DEMEP and University of California, Irvine Extension and Managing Director of

SpaQuality LLC and co-author of The International Standards of SpaExcellenceSM.

ASQ Raleigh Section Newsletter Page 9

Location: Crown Plaza Charleston Airport | 4831 Tanger Outlet Blvd | North Charleston, SC 29418

ASQ Charleston (American Society of Quality) invites you to the 2016 Lowcountry Quality Conference. The

2016 conference features quality and process improvement workshops, talks by a dozen subject matter

experts, multiple VIP tours and a poolside social networking happy hour. Attendees can choose to attend one

or all events, with an all-inclusive cost for 2 days of events at under $200! Conference news, speaker status,

agenda and other details will be posted on our website at http://asqcharleston.org.

April 18-20: Pre-Conference ASQ CQM/OE Prep Course

April 21: Conference Workshops (2 tracks) & Guided VIP Tour

April 22: LQC 2016 Conference

Speaking Opportunities

Thursday, April 21st – Pre-conference seminars/workshops & Tour

Friday, April 22nd - Keynote Speaker, Technical Programming, Vendors & Exhibitors

Submit papers or questions to: Kevin Beers at kevinrbeers@gmail.com

Call for Papers and Presentations

Presentations and seminars should provide information and examples that attendees can immediately

apply at conference end. What will the participants know and/or be able to do? There should be three to

five practical takeaways, such as forms, templates, lists, timelines, etc.

Handouts to support information provided in presentations and tutorials are highly recommended

Sessions should be high energy and include attendee participation

Program sessions will be limited to either 60 or 90-minute increments, including time allowed for general

question and answer activities

Pre-conference Seminars/workshops should plan for 8:30am to 4:00pm

ASQ Raleigh Section Newsletter Page 10

Technical Program Overview

Technical papers and panels should be practitioner-oriented

Technical papers and panels may be based on research of interest or on experiences relating to the topic

One complimentary admission will be provided for each technical paper or presentation selected by the

Conference Committee for inclusion in the conference program

Travel and other expenses are the responsibility of each speaker unless otherwise approved by the

Conference Committee

Pre-Conference Seminar/Workshop Overview

Seminars/Workshops should be practitioner-oriented

Seminars/Workshops may be based on research of interest or on experiences relating to the topic

One complimentary admission will be provided for each technical paper or presentation selected by the

Conference Committee for inclusion in the conference program

Any seminar/workshop speaker fees, travel and other expenses will be documented in a formal contract upon

time of acceptance and approved by the Conference Committee

Paper and Presentation Submissions

Brochure-ready abstracts (200 words maximum), the speaker’s biography/title/certifications (50 words

maximum), and a speaker photo (digital) are required by Friday, January 29th, 2016 at 5pm EST.

Refrain from any direct marketing of products, services, software or other commercial ventures for any

presentation.

Please email Call for Paper submissions to Kevin Beers - kevinrbeers@gmail.com

Notifications of acceptance and speaker requirements will be communicated via email and/or website

update by Friday, February 20th.

Exhibitors and Sponsors

To request information on Sponsor and Exhibitor opportunities contact Ana Bailey at abailey@leancor.com.

Suggested Paper, Presentation & Seminar Topics

Wacky Uses of Quality Tools

Fun & Creative Methods of Teaching Quality

Quality for Fun People

Quality Practices in Service organizations

Software Quality & Testing

Quality in Emerging Life Sciences

ASQ Raleigh Section Newsletter Page 11

ASQ Raleigh Section Newsletter Page 12

ASQ Raleigh Section 1113 invites you to submit your paper, presentation, workshop, or seminar for the 2016

Quality in the Triangle (QIT) Conference. The host for the conference is ASQ Raleigh Section 1113, which

represents the greater Research Triangle and surrounding areas of North Carolina and Virginia.

Conference Theme

Perpetual Quality – From Concept to Continuous Performance Verification

Speaking Opportunities

Tuesday, May 3, 2016 – Pre-conference seminars/workshops (half or full day)

Wednesday, May 4, 2016 – Post-conference seminars/workshops (half or full day)

Thursday, May 5, 2016 – Keynote Speaker, Exhibitors and Full Day Technical Program (four tracks)

Call for Papers and Presentations

Visit the Raleigh ASQ web site for updates to the Call for Papers information: http://www.asqraleigh.org.

Papers, presentations and seminars should provide information and examples that attendees can

immediately apply at conference end

Handouts to support information provided in presentations and tutorials are highly recommended

Sessions should be high energy and encourage attendee participation

Conference Technical Program sessions on Thursday, May 5, 2016 will be limited to 80 minutes maximum in

duration, including time for general question and answer session

Seminars/workshops should plan for either 8:00 am to 12:00 pm or 8:00 am to 4:30 pm

Technical Program Overview

Technical papers and panels should be practitioner-oriented

Technical papers and panels may be based on research of interest or on experiences relating to the topic

One complimentary admission to the May 5, 2016 conference is provided for each technical paper or

presentation selected by the Conference Committee for inclusion in the conference program

Travel and living expenses are the responsibility of each speaker unless otherwise approved by the

Conference Committee

Pre and Post Conference Seminar/Workshop Overview

Seminars/Workshops should be practitioner-oriented

Seminars/Workshops may be based on research of interest or on experiences relating to the topic

Speakers for seminar/workshop selected by the Conference Committee for inclusion in the conference

program will be provided complimentary admission to the May 5, 2016 Conference

Any seminar/workshop leader fees, travel, and living expenses are negotiated and approved by the

Conference Committee

Paper and Presentation Submissions

Brochure-ready abstracts (200 words maximum), the speaker’s biography/title/certifications (50 words

maximum), and a speaker photo (digital) are required by midnight February 12, 2016

Please email submissions to Chair, Quality in the Triangle, Mike Porter, michael.porter@ppdi.com

Notifications of acceptance will be sent by February 26, 2016

ASQ Raleigh Section Newsletter Page 13

Exhibitors

A limited number of exhibitor booths are available at no charge on Thursday, May 5, 2016 only

Exhibitors will be selected on a first come, first serve basis until all booths are full.

Exhibitors are expected to man the booth during conference registration, breaks and before and after

lunch

Complimentary lunch and break service is provided for all exhibitors

To request information on Exhibitor opportunities please contact Mike Porter at michael.porter@ppdi.com

Sponsors

A limited number of sponsorship opportunities are available and the fee is negotiable depending on the

level of sponsorship desired

Sponsors can have their company logo displayed in the program or on the items provided to the

attendees such as the conference bags, lanyards or other items available

To request information on Sponsor opportunities please contact Mike Porter at michael.porter@ppdi.com

Suggested Paper, Presentation, and Seminar Topics

Industry trends regarding Quality

CAPA: Complaints and customer satisfaction, Customer satisfaction/Voice of the customer, Out of

Specification Investigations, Investigation of discrepancy, Preventive actions, Root cause analysis for

service industries, Whistle blowing

Quality tools: using new technology, SPC, application, Methods validation, Quality tools for managers, Risk

management tools, Design of Experiments applied to the service industries, International QMS standards,

Validation (risk based approach), Design validation, Quality engineering and statistics, Reliability testing,

Process validation

Auditing (Hardware, Software, Services): Auditing Suppliers, Writing audit reports, Auditing large vendors for

small companies, Supplier Qualification, FDA auditing

Quality in service industry / operations

Quality in software

Quality case studies

Measurements: Process-related metrics, Data presentation, Why they are important, Measuring and

quantifying “soft” benefits (like compliance with process improvements), Cost of poor quality

Lean Six Sigma: Tools and techniques, Lean Process improvement, Project management

People: soft skills, Managing teams, People management/leadership, The role of leadership in quality,

Making hard stuff fun, Train the trainer, Giving a good presentation

Training approaches and evaluating training effectiveness

Influencing management on key business decisions, Strategic business evolution in the face of turmoil

(financial and environmental), Business continuity

Records Management: Electronic records

Vendor Management

For more information on the conference, contact:

Michael Porter

ASQ Raleigh Conference Chair

michael.porter@ppdi.com

919.456.5490

ASQ Raleigh Section Newsletter Page 14

ASQ Raleigh Community Good Works

The Community Good Works Program is seeking volunteers who want an opportunity to become involved in

participating, educating, giving back, learning, teaching, sharing, and growing with our community. The

ASQ Community Good Works Program is aimed at stimulating the use of quality practices in the

improvement of our communities. Communities will have the benefit of hands-on learning by working with

quality professionals. Volunteers benefit as follows:

give back to the community/community involvement

project management experience gained is used toward ASQ certification/recertification

requirements

match interests to available project initiatives

opportunity to work/interact with other ASQ Raleigh members

You are invited to volunteer - offer your expertise, learn/teach something new, get involved! For more

information, please contact Community Good Works chair Bill Michaud at billmichaud@att.net or 919-900-

0381

What do we need help with?

1. We are forming a committee to select the projects, organize volunteers, and communicate with

our members and the community. We are looking for approximately 5 people who have a

passion around helping in the community.

2. We would like to build a bank of potential volunteers. So, if this sounds like something you might

like to do put your name in and we will contact you when a project is selected.

3. Help us connect with a Non-Profit organization that could benefit from experts applying quality

practices. Do you have a suggestion?