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Presented to:

By:

Date:

Federal AviationAdministration

FAA Aerospace

Medical Certification Services

International, Military,

and Federal

AME Survey2012

Brian Pinston, M!M"r#, Education !ivision

$FS International, Military, Federal $e"ion

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Disclosure Information84thAsMA Annual Scientific Meeting

I have no financial relationships to disclose.

I will not discuss off-label use and/or investigational usein my presentation.

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AME Program %Federal AviationAdministration

!omestic

&'(

Internationals

)(

Military

'(Federal

1(*fficial

2(

Aviation Medical E+aminer Population

%'2) as of !ecem-er %1, 2012.

90countries

01/14/13

!omestic Includes /uam, Marsall

Islands, Saipan, Pacific Island rust

erritories, Puerto $ico and ir"inIslands.

n = 476 for International, Military, Federal

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AME Program 'Federal AviationAdministration 01/14/13

0

100

200

%00

'00

300

400

500

AK CE EA GL NE NM SO SW WP Mi l Intl Fed Off

AMEs

Senior AMEs

0%

Methods: paper or e! s"r#e$

Inl"sion Criteria: AME stat"s&' $rand ond"ted at least ' e(a) in past$ear*

n +,-. )et riteria and responded

/ ere )ilitar$1 ', ere federal1 and,/, ere international*

!istri-ution of AMEs -y $e"ion

'00%

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AME Program 3Federal AviationAdministration

AME Customer Service

0'2'32,0'/

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10%

20%

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'()D '(*D I(+ ,egional

-ffice

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,egional

-ffice

ery Dissatisfied

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/either

atisfied

ery atisfied

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AME Program 4Federal AviationAdministration

*ffice of Aerospace Medicine

ools

0.0010.0020.000.00!0.00"0.00#0.00$0.00

0.00&0.00

100.00

Digital *) '() (edpress

Satisfaction

atisfaction

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AME Program 5Federal AviationAdministration

6o7 Can FAA Improve rainin"8

7

.0

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$.!

10.0

21.1

11.&

12.#

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More online training options

(n=150)

Conduct an annual onlinereview of process changes

More case-based ea!ples

(n="")

1st 2nd rd$an order 9uestion

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AME Program &Federal AviationAdministration

6o7 can FAA Improve AMC!8

8

$an order 9uestion

10.2

2#."

1".$

1&.&

10.2

2."

1.&

1.

21.$

0 10 20 0 !0 "0 #0 $0 %0

#bilit$ to upload docu!ents in

#MCS (n= %&)

'nstant chat!essaging with#MC ph$sician (n=*&)

#bilit$ to e-!ail or scan

supporting !edical evidence

(n=101)

1st 2nd rd

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AME Program)Federal AviationAdministration

6o7 can FAA Improve $FS8

9

2!.!

1#.

2!.!

10."

1%.#

2$.&

1$.!

2.

1!.0

0 10 20 0 !0 "0 #0 $0 %0

'nstant chat!essaging with +,S

(n=5)

#bilit$ to e!ail or scan supportdocu!ents (n=50)

.-!ail contact for /uestions (n=5%)

1st 2nd rd

$an order 9uestion

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AME Program10Federal AviationAdministration

6o7 can FAA Improve !eferral Standards:/uidelines8

10

11.2

!0.2

2#.#

1%.2

1$.0

1.$

21.#

1.1

1!.

0 10 20 0 !0 "0 #0 $0 %0

rovide advanced training to

epand #M.-assisted specialissuance authorit$ (n=1&)

rovide feedbac2 on

inappropriate deferrals (n=1*)

ublish unofficial list of

disallowed !edications with

trade and generic na!es (n=1**)

1st 2nd rd $an order 9uestion

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AME Program11Federal AviationAdministration

6o7 can FAA improve *AM ;e-site8

11

12.#

1&."

20.$

21.

2!.1

2".

2!.1

1$.2

1$.2

0 10 20 0 !0 "0 #0 $0 %0

.asier navigation of online #M.

3uide (n=51)

irect lin2s to !ost fre/uentl$searched topics (n= 5&)

#nswers to !ost fre/uentl$ as2ed

#M. /uestions (n=55)

1st 2nd rd $an order 9uestion

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AME Program12Federal AviationAdministration

Free

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AME Program1%Federal AviationAdministration

Summary

International:Military:Federal AME!emo"rapics

$ecommendations for improvement

Current improvements and future plans