ASIA’S RETAIL MARKET STAYS STRONG · ASIA’S RETAIL MARKET STAYS STRONG With the retail sector...
Transcript of ASIA’S RETAIL MARKET STAYS STRONG · ASIA’S RETAIL MARKET STAYS STRONG With the retail sector...
ASIA’S RETAIL MARKET STAYS STRONGWith the retail sector experiencing strong growth, there’s plenty of reason to remain optimistic in 2018. Incomes are rising across the Asia region, and with 60% of Asia Pacific’s retail sales growth set to come from China and India in the next five years, these two powerhouse markets will deliver exciting avenues for retailers. China alone is expected to represent 25% of total online retailing sales by 2020, with the fashion, beauty, food and luxury sectors each set to offer more breakout opportunities. Closer to home, Hong Kong’s retail market is expected to further recover in 2018, with a projected year-on-year growth of 3%. Innovation is transforming the retail sector, and when it comes to their purchases, customers are more connected and tech-savvy than ever. In response, retailers are becoming more adventurous and innovative to entice customers and deliver a next-generation of services. Exciting opportunities and innovations are on the horizon. Retail Asia Expo is here to help you adapt to the changing shopping journey and satisfy savvy-shopper demands.
Retail Asia Trend Trail: p.3
12-14 JUNE 2018Hall 3FG, HKCEC
www.retailasiaexpo.comwww.retailasiaexpo.com
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Retail Asia Conference: p.10-11
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WHAT YOU CAN FIND AT RETAIL ASIA EXPO?
Retail Design & In-Store Marketing
Internet RetailingThe online sector has delivered a new platform of opportunities in retail. As a result, brick-and-mortar retailers are keen to find new, more effective ways of interacting with their growing online buying communities. By exhibiting as a digital solution provider at Retail Asia Expo, you’ll be able to show how your integrated online solutions can help them drive customer purchases and make the most out of the growing online retail markets.
The Retail Design & In-Store Marketing sector features a whole range of shop design and visual marketing solutions. Products on show include the latest interior design, flooring, displays and lighting, all geared towards helping retailers and contractors create the perfect shopping environment.
There is no doubt about the importance of technology in the retail industry. Retailers are keen to look for innovative and smart technological products ranging from POS, RFID to mobile apps, AI and security systems, to take their businesses to the next level.
EXHIBITION FOCUS
Our business matching consultants efficiently connect you withpotential cooperation partners and shortlist your targeted solutions.Register as a visitor or contact us today to expand your businessnetwork at Retail Asia Expo!
+852 3958 [email protected] www.retailasiaexpo.com/rae/business-matching
Want to Get to Grips with the Latest Retail Solutions?Free Business Matching Service
Ms. Noiz Chu
Retail Technology
Returning in 2018, this one-of-a-kind walk through exhibition experience connects leading retail solutions with retailers as soon as they enter the Retail Asia Expo’s door with great first impression. Global leading agency, FITCH, collaborates with us and brings unique insights on how to improve customer experience in retail. This special feature at Retail Asia Expo will bring fresh ideas to the rapidly growing retail and e-commerce market in Asia. Contact us today if you have innovative retail ideas to share with us at the Retail Asia Trend Trail.
As a part of Omnitech, Connected Beauty Counter leverage consumer data, customer behaviour, artificial intelligence and machine learning to enhance and empotheyr the interaction seamlessly bettheyen the beauty artists and their clients.
Sanbot will respond to your voice commands such as "Sanbot, play music". You can also chat with Sanbot easily, such as asking Sanbot to do a self-introduction.
To win more business by knowing your customers better: who are they? When they come? How they move inside your shop? What they like? What they look but didn’t buy?
Tofugear LimitedConnected Screen
Win Win Industrial Company LimitedSanbot Elf
IWT LimitedXnap Trak
Xnap™ Trak Traffic & Demographic Big Data analytics for Mall/Store optimization
AwardWinning
G23
AwardWinning
H06
AwardWinning
C13
EXECUTIVE COMMITTEE INSIGHTS
The Combined Customer Experience
In an era when customers can literally shop anywhere with the tap of a button, attracting customers simply through price, selection and convenience is no longer enough. Retail stores need to become experience-oriented and evolve their offering into a lifestyle destination. Whether bringing a community feeling by adding a café, providing more meaningful personalisation through gift packing and incorporating technology, art and creativity, giving customers unmissable and authentic in-store experiences is going to set retailers apart.
Predictive Analytics
Big data has begun to revolutionise how retailers market to their potential and existing customers. As companies get smarter
on how they apply data, an important application will be predicting future trends and forecasting demand.
By making accurate predictions – whether it’s better customer recommendations or anticipating where to
place products and which regions or stores will be hot tickets – leveraging data will allow retailers to really get to know their customers and go one step further to build a relationship with them.
Technology Choices
AR and VR are bringing a realm of possibilities to enhance the physical, in-store experience. While entertaining, many retailers are struggling to use these technologies to convert active sales value or see continuous business development. There are also cultural considerations; in China and Singapore, customers are more willing to try products in AR/VR, while those in Hong Kong are less enthusiastic about using these technologies. While technology offers a lot of promises to retailers, there needs to be careful consideration about which are most useful and suitable for the market.
Every year, Retail Asia Expo invites a select number of retail industry leaders to share their insights and knowledge on the retail sector ahead of the show. This Advisory Committee is an invaluable way to ensure each Retail Asia Expo closely reflects the needs of exhibitors and guests that come through its doors. Here we give an overview of the hottest topics touched upon in this year’s meeting.
Retail Asia Expo Here to Help You Seize the Potential
While Asia’s retail market presents great potential, the fast-paced change of technology and consumer preferences means retailers need to stay on the ball. Each edition of Retail Asia Expo is tailored with features designed to best equip attendees with knowledge and insights to stay ahead of the curve. Find out in the coming pages how we’ve designed this year’s Retail Asia Expo to respond to your needs, from new exhibition zones, educational features and rounding up the very best of our exhibitors to help you on your way.
Mr. Anson Bailey, Head of Consumer Markets (HK), KPMG China
Mr. Theodore Ma, Managing Director, Ma Belle Jewellery Co Ltd
Mr. James Leung,Deputy Chief Executive Officer, Pricerite Home Limited
Mr. Jophy Man, Sales Director, HKTVmall
Mr. Giovanni Musillo,General Manager, ZALORA Hong Kong
Mr. Tak Lee, Head of Retail Marketing, Swire Properties Ltd
Mr. Angus Luk,APAC Head of Retail IT, L’Oréal Group Asia Pacific
Mr. Jade Lee, Deputy General Manager, Business Strategy and Analytics, Group Executive Office, Chow Tai Fook Jewellery Group
Mr. Terry Chan,Chairman, Hong Kong e-Commerce Supply Chain Association
Ms. Lui Tong, COO China | Business Development Director, Strawberrynet
Mr. Jay Chung, Regional Operations Manager, EGG Optical Boutique
♦ Connect with Investors♦ Business Partnership Opportunities
*Special rates for new businesses & companies
♦ Generate Leads♦ Networking Opportunities
As a launchpad to educate, inspire and connect entrepreneurs - Innovators can showcase their products, services and great ideas, bringing an extra burst of creativity to the floors of Retail Asia Expo. At the same time, retailers and investors can be first to see the hottest new products and uncover the trends gaining traction to take their customer offerings to new heights.
Innovation is one of the powerful engines that drive economies, be sure to check out the StartUp Zone for a front row seat!
We are from Malaysia and this is our first time exhibiting here. We are very satisfied with the crowd coming into the show as we got to meet with many potential customers and it is also a great opportunity to learn the latest market updates from the industry peers.
Muhammad Hafiz bin JoharSenior Business Development, Logistics Worldwide Express (HK) Limited
Executive Committee
HOT PRODUCTS
From laisee packets to paper bags – they help inspire new ideas with our range of innovative and environmentally friendly papers. Plastic free and sustainability are hot topics so let them show you how their ideas can help your social responsibility programme
Acumen Paper (HK) Limited Printing & Paper Consultant Services
AwardWinning
E09
EaseSales provides a one-stop Sales Ecosystem for your retail business to innovate faster and deliver exceptional customer experiences, fusing unified communications with AI technology, CRM, big data and integrated O2O cloud platform (online stores, POS, mobile app store), bringing customers a new, innovative and engaging O2O experience.
Setup your online store & run business on Mobile App, as easy as a Facebook or Instagram Page. Boutir empowers merchants to manage product catalog, inventory, orders, customers, promotions, and grow business online and offline.
Advertag is an advertisement tag that can help you promote your product. It shows not only the product price but also full-color picture slideshow. You can update all the tags by WiFi and centralized control in your headquarter.
EaseSalesNurturing the future of retailing
BoutirBoutir
Hong Kong Innovative Display Technology LimitedAdvertag
AwardWinning
E42
AwardWinning
J26
Award winning professional app and cloud solution development. ecommerce, location based, smart home, smart contract consultation services. UI/UXdesign service also available. Scale from traditional e-shop to ticketing systems dealing with over million users.
Red Soldier LimitedCustom mobile app and commerce solution
AwardWinning
E42
Finding a good Magento development company is critical when creating an eCommerce theybsite to ensure you are getting the most out of your online store. they have experienced Magento professionals providing e-commerce consultation and complete social commerce solutions which undoubtedly are your best choice.
MOTIVE POWER LimitedOnline Shop & Mobile App Development Service
AwardWinning
L16
Data management and analytics platform for marketers.Help marketers to understand their audience, customers and the market faster and better through data.
Lively Impact Technology LimitedEleData
Smart O2O: seamless connecting via POS \ CRM \ mobile payment \ social media \ e-commerce platform, application of big data technology to help corporates to achieve O2O information management solutions.
Ke Chuan Holding Co. Ltd. O2O Retail Information Management Solutions
AwardWinning
D26
Discover new-to-market products and solutions at Retail Asia Expo. Be sure to make a note of the booths that can best help your retailing business grow.
Award
Winning
AwardWinning
F27
- All-in-One POS terminal- Mobile POS Terminal- Self Check Out Terminal
AwardWinning
G31
Diebold NixdorfiPOS plus Advanced , MoPOS, BiScan Easy Express
Proven Supply Chain Management Solution with integration of Next Generation Visual and Voice Picking Technologies.
Zebra TC20 mobile computer, available in an all-touch or keyboard form factor, has the right looks, the right price and the right business features with a snap-on PowerPack to keep business running, integrated barcode scanning, push-to-talk and a ZebraOneCare service plan.
Schmidt ID-TECH LimitedNext Generation Picking Technology for Retail
Powertech Solution LimitedZebra Handheld Terminal TC20/TC25
AwardWinning
N22
AwardWinning
J26
pickupp provides door-to-door same day delivery service within 4 hours (including residential, commercial and industrial address). Their multiple transport-mode delivery service utilizes walker using available public transport, scooter/motorcycle, van, truck etc. to deliver anything you want, anytime you want, anywhere you want at a fraction of the cost.
pickuppSame day 4-hour door-to-door delivery service
Award
Winning
In Retail Asia Expo, you can subscribe the product information with a simply touch of your badge against the Smart Content Delivery reader next to the product in every booth. By the end of every expo day, your wish list will be sent to your registered email address.
Spot the reader in the booth that you are interested in
Tag your badge and heard a beep sound
Collect the product/company information in one email
*Smart Content Delivery is a content-powered solution. Using the latest in proximity technologies (NFC, beacons, internet and cellular capabilities), Smart Content Delivery transforms digital information exchange in busy mass-traffic environments; capturing interactions and data with a simple touch of a badge against a Smart Content Delivery reader.
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Get tired of collecting the leaflets in exhibition?
The Top 10 outstanding eCommerce websites will be showcased at the expo hall, while the achievement and joy will be shared at the Retail Asia Expo’s cocktail reception.Nominations for 2018 are now open! Please visit and nominate at www.retailasiaexpo.com/hk/top10-ecommerce-websites
Winners in 2017
TOP10 ECOMMERCEWEBSITE AWARDS
The success of Hong Kong’s retail industry wouldn’t be possible without the innovative leaders behind the scenes. Join us for the HKRITA’S Awards as we celebrate the efforts and dedication of the industry’s very best.Visit www.retailasiaexpo.com for submission or contact [email protected] for more information.
Hall 3FG, HKCEC
Hall 3FG, HKCEC, 12 June 2018, 5pm @Cocktail Reception
Winners in 2017
RETAIL INDUSTRY TRADEAWARDS (HKRITA’S)
Technology in Retail and Retail Experience SeminarsHall 3FG12-14 June 2018, daily
Global suppliers and industry leaders provide the latest retail technology, design and product updates at more than 30 complimentary seminars. Be sure to attend for the latest market information, exclusive customer insights, real case studies and Q&A sessions. Register now as a visitor and you can secure your seats at our seminars.
Cocktail ReceptionHall 3FG, HKCEC, 12 & 13 June 2018, 5:00pm (by invitation only)
Retail Asia Expo is not just a platform for displaying retail technology and design—interaction and communication with retailers is at the heart of the exhibition. As such, Retail Asia Expo facilitates a wide variety of events enabling retailers and buyers to gather, mingle, and make connections through seminars and networking cocktails.For sponsorship enquiry, please contact:[email protected]
Supporting Partners
C-Level Executives 67% from 229 Companies C-Level Executives 67% from 229 Companies
362 Delegates362 DelegatesPresident, Managing Director
MarketingDirector
Head of Supply Chain/Business Development /
Branding
C-levelmanagement
I.T.Director
E-CommerceDirector
GeneralManager
Digital Manager
The Retail Asia Conference is the perfect complement to the co-located Retail Asia Expo. Over the last 6 years, Diversified Communications Hong Kong has organised the Omni-Channel Retailing Conference, successfully uniting expertise and insights from industry leaders and professionals.
As the Retail Asia Conference, it will continue to be a platform for speakers and delegates to discuss strategies, learn about best practices and get new insights. Retail sector decision makers and established market leaders unite to exchange ideas, build new networks and provide attendees with innovative insights to raise their profits.
Delivery Asia Conference is the industry event which services the market of ever increasing demands, the delivery industry. Whether you are in eCommerce, retail, distribution, transport, logistics and the fulfillment industry, challenges and opportunities of delivery must be embedded in your business for today and more importantly for tomorrow.
6IXTY8IGHT
A S Watson Group
Airport Authority Hong Kong
American Eagle Outfitters (HK) Ltd
Apple
baby-kingdom.com Ltd
Birkenstock Japan Ltd
Bossini Enterprises Ltd
Bracelet Lounge Asia Pacific Private Ltd
Burberry
Calvin Klein Asia
Chanel
Chow Sang Sang Jewellery Company Ltd
Crown Motors Ltd
DFS Group Ltd
Dyson Singapore Pte Ltd
Fitch
Fung Global Retail & Technology
Furla H K Ltd
Goxip
GS1 Hong Kong
Hermes China
HKTV
Hong Kong Trade Develpment Council
I T Apparels Ltd
Intel Corporation
Invest Hong Kong
Jebsen Consumer Products Co Ltd
Jebsen Home Tech Company Ltd
Keyrus
KMPG
Lazada Group Crossborder
Life Fitness Asia Pacific
Link Asset Management Ltd
Loreal Hong Kong
Luxsens
Magnetic Asia
METRO JinJiang Cash & Carry Co Ltd
Miele (Hong Kong) Ltd
Moiselle International Ltd
Nike
Organic Taste Company Ltd
PANDORA Jewelry Asia-Pacific Ltd
Play-Asia.com
Pricerite Stores Ltd
PVH
PwC
Salesforce
Salvatore Ferragamo
Sap Hybris
Shiseido Hong Kong Ltd
Sony DADC
A Glimpse of Who Attended in 2017
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Co-located with
12-13 JUNE 2018Hall 3FG, HKCEC
13 JUNE 2018Hall 3FG, HKCEC
Sponsor
A good opportunity for people to get together for mingling and know more about the e-commerce trends!
Jenny Hui, General ManagerCross Border Trade, eBay Hong Kong & Taiwan
RETAILER NON-RETAILER
1 Day passHK$ 2,300/
US$ 300HK$ 7,200/
US$ 920
2 Days passHK$ 3,600/
US$ 460HK$ 9,000/US$ 1,150
C-Level Executives 67% from 229 Companies C-Level Executives 67% from 229 Companies
362 Delegates362 DelegatesPresident, Managing Director
MarketingDirector
Head of Supply Chain/Business Development /
Branding
C-levelmanagement
I.T.Director
E-CommerceDirector
GeneralManager
Digital Manager
Day 1 / 12th Jun 2018 (Tue) Day 2 / 13th Jun 2018 (Wed)
• Engaging the Future Consumers• Secrets to Top Notch Customer Acquisition• Retail Insights Report : The Next Chapter of Retail Consumers from Asia-Pacific
• Move Away from Traditional Media! Simplify Digital Marketing to Reduce Budget and Increase ROI• Nurture and Engage Your Customers Until Conversion• APTRA First Shopper Insights Report
• Building customer loyalty, growth and brand equity
• Localisation: the future of eCommerce parcels
• Latest solutions from the carriers and the ecosystem
• The Rise of Entertainment and Experience-led Retail in Asia• Panel Discussion: Not Just Millennials – How We Cater for Generation C?• How Can You Provide a Personalised Shopping Experience and Understand How Customers Interact with Technology?• Panel Discussion: Key Elements of Building a Successful Retail Ecosystem
Omni-Channel Shopper
Keynote: Taking Your Business into Global – How Can You Utilize the Digital?
Keynote: How Retailers can Become Seamless, Stockless and Till-less?
Digital Marketing Amplified
Digitalisation of Physical Store and Experiential Transformation
Contact us today if you wish to get involved in Retail Asia Conference together with Asia leading retailers, technology evangelists and pioneers of cross-border e-commerce!
[email protected]+852 3958 0555
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It’s a very important moment to keep up with people from the same industry, to understand which kind of obstacles they met and any feasible solutions. A good time to spend, in order to have a boarder view of industry. I absolutely recommend to my colleagues and friends!
Giovanni Cirillo, Ecommerce DirectorI.T Group
Delivering Value: Brand Experience
Cross Border Delivery
Innovation Delivered
13 JUNE 2018Hall 3FG, HKCEC
Ms. Kathy Lai, Sales Manager +852 3958 0558 [email protected]. Michael Tse, Sales Manager +852 3958 0554 [email protected]
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