Asia Pacific - The Vault Infrastructure-as-a-Service (IaaS) solutions to the incumbent Telcos in...
Transcript of Asia Pacific - The Vault Infrastructure-as-a-Service (IaaS) solutions to the incumbent Telcos in...
Asia PacificTransformation & Growth
Chris Meager & James Tay
Asia PacificTransformation & Growth
Chris MeagerMD Logicalis Australia
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Australia China Hong
Kong Indonesia Malaysia Singapore Taiwan400 employees
18 offices$87M revenue$8.0M EBITDA
Presence across APAC
China
TaiwanHong Kong
MalaysiaSingapore
Indonesia
Australia
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Broad Infrastructure Portfolio
Lifecycle ServicesConsulting & Implementation services
Logicalis-delivered break/fix maintenanceManaged Services – nVisage + Malaysian GSC
Cloud Services (hardware + software + managed services + GSC)
UC & CollaborationCisco “Master” UC and Telepresence ATP
Microsoft Silver (Gold by next FY)
Data CentreEMC “Premier”
NetApp Gold PartnerCisco UCS ATP
VMware
NetworkCisco Routing & Switching, WLAN, Smart Grid ATP
Cisco Managed Services Channel Partner Program (MSCP)F5 Authorised Partner
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Strong services mix
% of revenue
41% 49%
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Evolving strategy to drive growth
We bring differentiated solutions to Business issues in the ICT infrastructure space utilising multi-vendor technologies
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Addressing the market with differentiated offerings
Cloud Computing
Virtualisation
Mobile Technologies
Networking, voice and data
Collaboration
Infrastructure
#1 – Mobility Solution Addresses challenge of safely incorporating
consumer devices onto the network Enables flexible workplace environment Incorporates UC/Collaboration, networking,
desktop virtualisation Offered as a traditional CP solution or managed
service
#2 – “Immersiv” – Video As a Service Addresses significantly growing market (>30%
CAGR) Utilises UK architecture localised for Australian
market
Delivered via a choice of consumption models Driving customer conversations around
core versus context
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Managed Services Overview
Managed Services delivery: Global Support Centre (GSC) in
Cyberjaya, Malaysia 50 staff operating 24x7 ITIL 20000 certified Cisco MSCP accredited
nVisage – Software as a Service platform providing infrastructure management with integrated ticketing Built for multi-tenancy Logicalis-owned IP Enables greater operational efficiency
Managed services consistent with US Go to Market
SLA based offerings
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Managed Services portfolio
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Managed Services Roadmap
Building on existing managed infrastructure capabilities Providing complete Managed Workspace capabilities Integrating hosted infrastructure into managed service offerings
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Managed Services Growth
OrganicGrowth
Scale drives Profitability
Consolidate international
servicesAcquisition
Increase in GP & EBIT
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International Collaboration
UK evaluating GSC for delivery
of managed services
USA utilising GSC for provision
of managed services
China Telecom replicated
nVisage locally for their NOC
Singapore, HK, China using nVisage and GSC
for service delivery
Germany implementing nVisage for managed
services delivery
Asia PacificTransformation & Growth
James TayMD Logicalis Asia
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Overview of Logicalis Asia
Direct Presence• China, Hong Kong,
Indonesia, Malaysia, Singapore & Taiwan.
• 14 offices.• 250 employees.• 500 corporate clients.
Sustainable Business Growth
• FY2011 Revenue: US$34M (EBITDA - US$5M).
• Annuity Revenue: 55%.• Average Monthly Invoices:
3,600.
Primary Business FocusManaged Services and
System Integration, focusing on end-to-end
Infrastructure-as-a-Service (IaaS) solutions to the
incumbent Telcos in Asia.
Inorganic Growth• Strategic expansion via M&As &
new territorial establishments. • Indonesian joint venture operation
(PT Logicalis Metrodata Indonesia) will be operational in Q4 FY12.
Global Sales Leads• FY2012 YTD revenue contribution
from global sales leads: US$6M.• Estimated deals in pipeline: US$2M.
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Managed Services (IaaS and SaaS) for Service Providers
What We DoWhat We Do Service Provider Partnerships
Service Provider Partnerships
Focus Areas - Industry Verticals
Focus Areas - Industry Verticals
Managed Services
1. Infrastructure-as-a-Service (IaaS)
Logicalis’ Infrastructure-as-a-Service (IaaS) for Network, Compute, Storage, Voice, Video and Security services.
2. Software-as-a-Service (SaaS)
nVisage – Logicalis’proprietary network management application, offered as a Software-as-a-Service (SaaS).
• Telcos & Service Providers
• Automotive & Machinery• Oil & Gas• Petrochem• Banking and Finance• Pharmaceutical• Healthcare• Electronics• Public Sector• Logistics & Services• Transportation• Retail• Hospitality• Media & Communications• Office Automation and IT
Total Market Cap: US$185B
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SingTel VCE PowerON
SingTel VCE PowerON (launched in Apr’11) is a collaboration between SingTel and Logicalis as a MSA partner, together with leading technology providers (Cisco, EMC & VMware) to provide hybrid cloud computing services to business enterprises and public sector agencies.
Key notes:• Conversion from existing SingTel
Data Centre customers.• Target sectors are Large Enterprise
and public sectors.• Subscription based on committed
monthly recurring charges or pay-as-you-use model.
Customers:Adecco, Eu Yan Sang, Pentana, SATA, Starbucks, Amicorp(POC), Aicent (POC), Korvac (POC), Nizza (POC), NTUC First Campus (POC), Galileo (POC), HTL Manufacturing (POC), PSA (POC) and RIM (POC).
Strategic OpportunityThis engagement model allows Logicalis to upsell its services to SingTel’s end-user customers.
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Logicalis Asia – Our Differentiation
2003 2004 2005 2006 2007 2008 2009 2010 2011
Certified Partner of:
• Certified Cisco Gold Partner • Offered IaaS services through PCCW
• Certified Cisco Premier Partner • Offered solely Network Infrastructure solutions
• Certified Managed Services Master (Global)
• Offered nVisage services to China Unicom’s MNC clients• Offered IaaS services through Telstra Int’l and Telekom Malaysia
• Offered full suite of Managed Services • Certified ATP (Data Centre UCS)
• Certified Cisco Silver Partner • Served China Telecom’s VIP clients via nVisage platform
• Acquired by Logicalis Group (Jan 2010)• Certified Cisco Regional Gold Partner • Certified ATP (Contact Centre, Video)
• Launched SingTel VCE PowerON• Certified Cloud Partner: Cloud Builder
• Secured first IaaS orders through SingTel• Secured first Managed Services RMS through SingTel
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Strategic DirectivesST
RA
TEG
YEX
ECU
TIO
NVI
SIO
N To be the preferred business and technology partner in Asia, delivering improved business efficiency and experience to our clients.
Internal Focus1. Honing staff’s sales and
technical expertise towards enterprise business-value selling.
2. Continue to propagate brand awareness and elevate mindshare as the Logicalis brand name is still relatively new to this region.
Partner Focus1. Strengthen strategic regional
partnerships with key partners - Cisco, EMC, Microsoft, NetApp, VMware etc.
2. Position Logicalis as an independent SI to partner with the service providers.
Market Focus1. Capitalise on the proliferation
of enterprise cloud infrastructure with SingTel VCE initiative.
2. Expand customer base by delivering IaaS and other MS offerings to the Enterprise market segment.
• Conduct more sales and technical training sessions to scale up staff’s expertise.
• Invest resources on a sustained brand campaign to increase brand visibility.
• Conduct Joint Account Planning sessions and run more sales and promotional activities with partners.
• To work with key strategic partners to target competitive databases for technology migration.
• Continue to ‘productise’ “as-a-Service” model via the service provider route.
• Leveraging Logicalis’ global presence to provide one-stop-shop service to MNC clients and service providers’ global offices.
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Driving growth across Asia-Pacific
Enterprise and Service Provider coverage
Robust economies
Long history of managed services
Close collaboration across the region
Opportunity for growth through Geographic expansion and
Acquisition
Questions