Asia Pacific - The Vault Infrastructure-as-a-Service (IaaS) solutions to the incumbent Telcos in...

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Asia Pacific Transformation & Growth Chris Meager & James Tay

Transcript of Asia Pacific - The Vault Infrastructure-as-a-Service (IaaS) solutions to the incumbent Telcos in...

Page 1: Asia Pacific - The Vault Infrastructure-as-a-Service (IaaS) solutions to the incumbent Telcos in Asia. Inorganic Growth • Strategic expansion via M&As & new territorial establishments.

Asia PacificTransformation & Growth

Chris Meager & James Tay

Page 2: Asia Pacific - The Vault Infrastructure-as-a-Service (IaaS) solutions to the incumbent Telcos in Asia. Inorganic Growth • Strategic expansion via M&As & new territorial establishments.

Asia PacificTransformation & Growth

Chris MeagerMD Logicalis Australia

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Australia China Hong

Kong Indonesia Malaysia Singapore Taiwan400 employees

18 offices$87M revenue$8.0M EBITDA

Presence across APAC

China

TaiwanHong Kong

MalaysiaSingapore

Indonesia

Australia

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Broad Infrastructure Portfolio

Lifecycle ServicesConsulting & Implementation services

Logicalis-delivered break/fix maintenanceManaged Services – nVisage + Malaysian GSC

Cloud Services (hardware + software + managed services + GSC)

UC & CollaborationCisco “Master” UC and Telepresence ATP

Microsoft Silver (Gold by next FY)

Data CentreEMC “Premier”

NetApp Gold PartnerCisco UCS ATP

VMware

NetworkCisco Routing & Switching, WLAN, Smart Grid ATP

Cisco Managed Services Channel Partner Program (MSCP)F5 Authorised Partner

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Strong services mix

% of revenue

41% 49%

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Evolving strategy to drive growth

We bring differentiated solutions to Business issues in the ICT infrastructure space utilising multi-vendor technologies

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Addressing the market with differentiated offerings

Cloud Computing

Virtualisation

Mobile Technologies

Networking, voice and data

Collaboration

Infrastructure

#1 – Mobility Solution Addresses challenge of safely incorporating

consumer devices onto the network Enables flexible workplace environment Incorporates UC/Collaboration, networking,

desktop virtualisation Offered as a traditional CP solution or managed

service

#2 – “Immersiv” – Video As a Service Addresses significantly growing market (>30%

CAGR) Utilises UK architecture localised for Australian

market

Delivered via a choice of consumption models Driving customer conversations around

core versus context

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Managed Services Overview

Managed Services delivery: Global Support Centre (GSC) in

Cyberjaya, Malaysia 50 staff operating 24x7 ITIL 20000 certified Cisco MSCP accredited

nVisage – Software as a Service platform providing infrastructure management with integrated ticketing Built for multi-tenancy Logicalis-owned IP Enables greater operational efficiency

Managed services consistent with US Go to Market

SLA based offerings

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Managed Services portfolio

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Managed Services Roadmap

Building on existing managed infrastructure capabilities Providing complete Managed Workspace capabilities Integrating hosted infrastructure into managed service offerings

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Managed Services Growth

OrganicGrowth

Scale drives Profitability

Consolidate international

servicesAcquisition

Increase in GP & EBIT

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International Collaboration

UK evaluating GSC for delivery

of managed services

USA utilising GSC for provision

of managed services

China Telecom replicated

nVisage locally for their NOC

Singapore, HK, China using nVisage and GSC

for service delivery

Germany implementing nVisage for managed

services delivery

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Asia PacificTransformation & Growth

James TayMD Logicalis Asia

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Overview of Logicalis Asia

Direct Presence• China, Hong Kong,

Indonesia, Malaysia, Singapore & Taiwan.

• 14 offices.• 250 employees.• 500 corporate clients.

Sustainable Business Growth

• FY2011 Revenue: US$34M (EBITDA - US$5M).

• Annuity Revenue: 55%.• Average Monthly Invoices:

3,600.

Primary Business FocusManaged Services and

System Integration, focusing on end-to-end

Infrastructure-as-a-Service (IaaS) solutions to the

incumbent Telcos in Asia.

Inorganic Growth• Strategic expansion via M&As &

new territorial establishments. • Indonesian joint venture operation

(PT Logicalis Metrodata Indonesia) will be operational in Q4 FY12.

Global Sales Leads• FY2012 YTD revenue contribution

from global sales leads: US$6M.• Estimated deals in pipeline: US$2M.

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Managed Services (IaaS and SaaS) for Service Providers

What We DoWhat We Do Service Provider Partnerships

Service Provider Partnerships

Focus Areas - Industry Verticals

Focus Areas - Industry Verticals

Managed Services

1. Infrastructure-as-a-Service (IaaS)

Logicalis’ Infrastructure-as-a-Service (IaaS) for Network, Compute, Storage, Voice, Video and Security services.

2. Software-as-a-Service (SaaS)

nVisage – Logicalis’proprietary network management application, offered as a Software-as-a-Service (SaaS).

• Telcos & Service Providers

• Automotive & Machinery• Oil & Gas• Petrochem• Banking and Finance• Pharmaceutical• Healthcare• Electronics• Public Sector• Logistics & Services• Transportation• Retail• Hospitality• Media & Communications• Office Automation and IT

Total Market Cap: US$185B

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SingTel VCE PowerON

SingTel VCE PowerON (launched in Apr’11) is a collaboration between SingTel and Logicalis as a MSA partner, together with leading technology providers (Cisco, EMC & VMware) to provide hybrid cloud computing services to business enterprises and public sector agencies.

Key notes:• Conversion from existing SingTel

Data Centre customers.• Target sectors are Large Enterprise

and public sectors.• Subscription based on committed

monthly recurring charges or pay-as-you-use model.

Customers:Adecco, Eu Yan Sang, Pentana, SATA, Starbucks, Amicorp(POC), Aicent (POC), Korvac (POC), Nizza (POC), NTUC First Campus (POC), Galileo (POC), HTL Manufacturing (POC), PSA (POC) and RIM (POC).

Strategic OpportunityThis engagement model allows Logicalis to upsell its services to SingTel’s end-user customers.

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Logicalis Asia – Our Differentiation

2003 2004 2005 2006 2007 2008 2009 2010 2011

Certified Partner of:

• Certified Cisco Gold Partner • Offered IaaS services through PCCW

• Certified Cisco Premier Partner • Offered solely Network Infrastructure solutions

• Certified Managed Services Master (Global)

• Offered nVisage services to China Unicom’s MNC clients• Offered IaaS services through Telstra Int’l and Telekom Malaysia

• Offered full suite of Managed Services • Certified ATP (Data Centre UCS)

• Certified Cisco Silver Partner • Served China Telecom’s VIP clients via nVisage platform

• Acquired by Logicalis Group (Jan 2010)• Certified Cisco Regional Gold Partner • Certified ATP (Contact Centre, Video)

• Launched SingTel VCE PowerON• Certified Cloud Partner: Cloud Builder

• Secured first IaaS orders through SingTel• Secured first Managed Services RMS through SingTel

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Strategic DirectivesST

RA

TEG

YEX

ECU

TIO

NVI

SIO

N To be the preferred business and technology partner in Asia, delivering improved business efficiency and experience to our clients.

Internal Focus1. Honing staff’s sales and

technical expertise towards enterprise business-value selling.

2. Continue to propagate brand awareness and elevate mindshare as the Logicalis brand name is still relatively new to this region.

Partner Focus1. Strengthen strategic regional

partnerships with key partners - Cisco, EMC, Microsoft, NetApp, VMware etc.

2. Position Logicalis as an independent SI to partner with the service providers.

Market Focus1. Capitalise on the proliferation

of enterprise cloud infrastructure with SingTel VCE initiative.

2. Expand customer base by delivering IaaS and other MS offerings to the Enterprise market segment.

• Conduct more sales and technical training sessions to scale up staff’s expertise.

• Invest resources on a sustained brand campaign to increase brand visibility.

• Conduct Joint Account Planning sessions and run more sales and promotional activities with partners.

• To work with key strategic partners to target competitive databases for technology migration.

• Continue to ‘productise’ “as-a-Service” model via the service provider route.

• Leveraging Logicalis’ global presence to provide one-stop-shop service to MNC clients and service providers’ global offices.

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Driving growth across Asia-Pacific

Enterprise and Service Provider coverage

Robust economies

Long history of managed services

Close collaboration across the region

Opportunity for growth through Geographic expansion and

Acquisition

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Questions