ASHE Breakfast ADOT’s€¦ · Strategy Deployment: Hoshin Kanri (X-matrix) ... “X” Matrix. 11...
Transcript of ASHE Breakfast ADOT’s€¦ · Strategy Deployment: Hoshin Kanri (X-matrix) ... “X” Matrix. 11...
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ASHE Breakfast
ADOT’s
Management System :
Transformation Journey
2017
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1. ADOT’s transformation goal
2. ADOT’s “X” Matrix
3. Tiered Huddle method
TODAY’S TOPICS
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ADOT’s Transformation Goal
3,763 problems solvers:
everyone has problem solving skills, the opportunity and expectation to make
improvements, and is given the respect and tools to improve work processes
: “Everyone, everywhere solving problems, every day.”
How did we do yesterday?
Where was the waste?
How can we do it better today?
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Phase 2 training
• 72 division leaders complete Lean Leader Learning series
• Lean 30-minute Computer Based training for front line
• Honsha certified 7 ADOT trainers
• 12 hands-on PDCA learning projects
Phase 3
• 72 additional leaders in Lean Leader Learning series
• Launched AMS Manager Series of classes
Many process improvements completed or in process
• 3,641 Kaizens implemented agency wide
• 2 Mile Deeps completed
Strategy Deployment: Hoshin Kanri (X-matrix)
OVER THE LAST YEAR…
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ADOT’s Strategic Plan
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A Different Way of Thinking
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True north expresses business needs that must be
achieved and exerts a magnetic pole.
True north is what we should do to realize the
Mission and Vision
Finding Our True North
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ADOT’s Mission
What is our purpose?
To provide a safe, efficient, cost-
effective transportation system.
Connecting AZ
Everyone. Every Day. Everywhere.
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ADOT’s Vision
What is our measurable, long-term goal?
Creating a transportation system for Arizona that improves the quality of life.
Moving AZ --
To become the most reliable transportation
system in the nation.
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ADOT’s True North
What we should do to realize the Mission and
Vision
Making Transportation Personal
ADOT’s True North &
“X” Matrix
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ADOT’s New Strategic Plan
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Long-Term Strategies
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Increases Transportation Throughput
Reduce Freeway Congestion
Improve Consulting On-Boarding
Improve Project Development Delivery
Improve on-time construction Delivery
Improve Maintenance Level of Service
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Dallas’ A3
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Transportation Annual
Objectives
Reduce Freeway Congestion
Improve Project Development Delivery
Improve On-Time Construction Completion
Rollout ITS Technologies
Improve Maintenance Level of Service (LOS)
Develop FHWA Performance Measures
Improve Pavement Management System
Improve Transit &Airport Grant Program
FHWA Approval for ADOT’s NEPA Assignment
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Dallas’ A3
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ADOT’s Problem Solving System:
TIERED HUDDLES
We believe that by working our tiered huddle
process, with cycles of huddles and gembas, that we
will develop problem solvers everywhere.
The Problem Solving System is made up of some
standard elements and behaviors
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Four Huddle Elements for Problem Solving
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Problem
Staging
Grid
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Element 1:
Problem Staging
Grid
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Process
Metrics
Process
Metrics
Process
Metrics
Process
Metrics
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Element 2: Process Metrics
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Problem Register
Register Proces
s
Metric
sProces
s
Metric
s
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Element 3: Problem Register
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Element 4: Problem Solving Worksheet
Analyze Root
Causes
Develop & Test
Countermeasures
Adopt &
Standardize
Define Problem
Everyday
Problem
Solving:
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5S at Maintenance Yards
• Reduce overall inventory, Hub & Spoke distribution model
AMS Manager Series of classes
• 4 topics for all managers and supervisors
Problem solving teams in action:
• Reduce Traffic Fatalities: Motorcycle safety, WWD
• Transit Grants
• Project Close Out
OTHER WORK IN PROGRESS
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