AS CLOSE TO REALITY AS POSSIBLE USER BEHAVIOR ON...

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USER BEHAVIOR ON MOBILE AS CLOSE TO REALITY AS POSSIBLE

Transcript of AS CLOSE TO REALITY AS POSSIBLE USER BEHAVIOR ON...

Page 1: AS CLOSE TO REALITY AS POSSIBLE USER BEHAVIOR ON MOBILEinsightinnovation.org/iiex-presentations/NA19/UXReality.pdf · Mobile Usability Testing Lab Digital tools. Voice recording to

USER BEHAVIOR ON MOBILE AS CLOSE TO REALITY AS POSSIBLE

Page 2: AS CLOSE TO REALITY AS POSSIBLE USER BEHAVIOR ON MOBILEinsightinnovation.org/iiex-presentations/NA19/UXReality.pdf · Mobile Usability Testing Lab Digital tools. Voice recording to

AI-POWERED WEBCAM EYE TRACKING

+ FACIAL CODING

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Good UX on mobile is crucial

agree mobile sites don’t provide decent experience that makes them want to complete their purchases

44%

of mobile e-commerce users abandon their carts.M-commerce is $200B+ in US only

86%

36% have difficulties with finding products. It’s a key barrier for users to complete mobile purchases

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● Bulky ● Tied to central location● Time-intensive● Expensive

● Show clicks and scrolls but can’t explain them

● Don’t show users’ feelings (real experience)

● Reveal "dead zones" but can't tell you why, and how to fix it

Limitations of current tools

Digital toolsMobile Usability Testing Lab

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Voice recording to know what consumer says

Nonconscious measurement to understand real users’ behavior

The most accurate AI-powered webcam eye tracking

Facial coding to measure customers’ reactions

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Tap & Capture

Choose what to test

Adjust the webcam

Get insights immediately1. 2. 3.

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Remote studies: Panels of testers

In-house: Mobile App

Built-in tests:Integrations

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UX AND AGILE DEVELOPMENT MOBILE GAMING

ASSISTIVE TECHNOLOGY FOR COMMUNICATIONMARKET RESEARCH

Multiple applications for various sectors: 300B+ Total Addressable Market (TAM)

ADVERTISING

$2B $273B$50B

$3B $20M

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❏ IOS version❏ Browser/desktop version

Android app (beta)

❏ Solutions for other sectors (Advertising, Market research, Mobile Gaming, Assistive communication etc.)

Roadmap / Scale

Algorithm

❏ SDK for Integrations❏ Solutions for

advanced analysis

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Best Conversion Rate Optimization Tool/Technology

MARTECH 2019

Thank you!