Artificial Intelligence Will Revolutionize Office 365-Based Collaboration & ComplianceAre You Ready?

David Lavenda, VP Product Strategy

harmon.ie, Israel

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An Artificial Intelligence Frenzy

AI is in the Workplace

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David LavendaVP Product Strategy

@dlavenda

http://www.linkedin.com/in/dlavenda

davidl@harmon.ie

www.slideshare.net/dlavenda

http://www.fastcompany.com/user/david-lavenda

http://www.cmswire.com/author/david-lavenda/

https://www.researchgate.net/profile/David_Lavenda

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Outline

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What’s the real problem that AI

can addresstoday

What does (and doesn’t)

Microsoftcontribute to solving this

problem

What happened

to AI

What’s missingWhere do

we go from here

“Danger Will Robinson”

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This Never Happened

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Where Can Artificial Intelligence Impact the Digital Workplace?

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App Fatigue is Causing Information Overload

9.4 apps/day

Avg. number of apps used by information

workers each day

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Number of workers who have 5 or more work-

related apps open at any one time

74%

Disconnected Information Creates

More Overload

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Why Is Information Disconnected? An Example

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Is This The Solution?

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How Do We Deal with Overload: More Disconnected Information

Microsoft Outlook Groups Browser Favorites Skype for Business Favorites Microsoft Teams Favorites

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What’s the Solution?

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The Microsoft Graph“AI-first Search and Discovery”

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The Microsoft Graph

“The most strategic data asset for each of you.”

“It’s not about individual tools; it’s about creating that next platform for you to be able to drive your digital transformation. “

Satya Nadella

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The Microsoft GraphAI-first Search and Discovery

• One set of APIs for all Office 365 apps

• Maintains dynamic* relationships between people and ‘items,’ e.g.:

- How ‘close’ are colleagues to me?

- “In which emails am I mentioned?”

• Uncovers insights, e.g.:

- “What ‘items’ are trending around me>

*AI helps build the graph

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Project

Service

RFP

Customer

Product

The Collage Graph

Organizes information by topics, the way the brain works

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Information Request email

received

Project presentations

FOI template

Information Request

Guidelines

Country Logo

City mapCompliance Practice

Presentation

SERVICE REP

COUNTY CLERK

Freedom of Information

Information Compliance

COMPLIANCE OFFICER Audit status

changed

• Maintains relationships between people, artifacts,and topics

• Maintains relationships for Microsoft and non-Microsoft artifacts

• Topic is the key to defining the context of ‘what is important and relevant to me, now.’

The Collage Graph

Project

Service

RFP

Customer

Product

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The Collage GraphMicrosoft Graph

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Topic Computing:Gateway to the AI-powered

Digital Workplace

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Freedom of Information Information ComplianceOmega ProjectPraxis Corporation

Surface Important Topics (NLP)

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Identify important topics in email or document text

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Topics Help Answer Important QuestionsSmart Notifications & Analytics

The email template for the Praxis Corp user

survey was completed by 20 people this week

A colleague just logged a trouble

ticket regarding the ‘Praxis Corp’ pilot

A salesperson just increased the size of the ‘Praxis Corp’

opportunity in Salesforce

What should I be focusing on

now?

12 users from Praxis Corp just installed our free product

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Demo

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Takeaways• Topics - the key to dealing with Information Overload in the

Digital Workplace

- Too many apps

- Disconnected information

• The Graph – “the most strategic data asset for each of you”

• AI can help workers focus on what’s most important through:

- Smart notifications

- Graph-based analytics

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Learn More:

https://harmon.ie/Topics

www.harmon.ie/collage

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Thank You