Articulate Word Output - NCRtraining.digitalinsight.com/diu/mobile/.../external_files/RD… ·...
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Remote Deposit Capture Consumer Experience 1.1 Welcome! October 2015 Page 1 of 35
Transcript of Articulate Word Output - NCRtraining.digitalinsight.com/diu/mobile/.../external_files/RD… ·...
Remote Deposit Capture Consumer Experience
1.1 Welcome!
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1.2 Training Suite
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1.3 Learning Objectives
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2.1 Learn the basics
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2.2 What is Remote Deposit Capture?
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2.3 How Does It Work?
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3.1 Consumer Experience
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3.2 Let's get started!
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3.3 Accepting the disclosure
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3.7 Login after approval
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3.8 Deposit account
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3.9 Front of Check Picture
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3.10 Capturing the front image
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Front Image
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3.11 Capturing the back of the check
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Back Image
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3.12 Completing the deposit
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Deposit Success Screen
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3.13 Deposit History
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3.14 Common errors
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Folded or Torn Corner Error
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Front Image is not Legible Error
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Amounts Not Matching Error
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Routing and/or Account Number Unclear Error
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No Camera on the Device Error
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Image is too Dark Error
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Access Denied Error
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3.15 FAQ Interaction
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3.16 Knowledge check
Correct Choice
X When you select Email me the conf. # you receive an email with the amount and
confirmation number.
X Hold onto your check until you receive an email confirming that the check has
cleared.
X Make sure you are in a well lit area when scanning check(s) to prevent shadows or
poor image quality.
Put your finger over the amount of the check before scanning.
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3.17 Knowledge check
The correct answer is "Deposit Checks"
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4.1 Next Steps
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4.2 Using the Knowledge Base
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4.3 Next Steps
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4.4 Survey
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