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Facility Quiz

Questions

Question Group 1

1. Welcome to the CROWNWeb Facility Quiz!

If you require a screen reader compatible PDF of this quiz,

click here. If not, click Next and let's get started.

2. How long will CROWNWeb allow you to remain inactive before it times out?

(Multiple Choice, 0 points, 1 attempt permitted)

Correct Choice

24 minutes

10 minutes

X 14 minutes

20 minutes

Feedback when correct: That's right! After 9 minutes of not clicking a button or link in

CROWNWeb, a pop-up window will display that you can click on to start the clock over for

another 14 minutes.

Feedback when incorrect: Sorry, that's not correct. After 9 minutes of not clicking a button or

link in CROWNWeb, a pop-up window will display that you can click on to start the clock over for

another 14 minutes.

3. The CMS-2744 supporting reports are used as back-up information to ensure the _____ on

the facility's survey form balance.


Correct Choice

Patient names

CMS requirements

X Counts

Clinical information

Feedback when correct: That's right! The CMS-2744 supporting reports are used as back-up

information to ensure the counts on a facility's survey form balance.

Feedback when incorrect: Sorry, that's not correct. The CMS-2744 supporting reports are used

as back-up information to ensure the counts on a facility's survey form balance.

4. In addition to using the Calendar tool, you can manually type in a date in a date field.

(True/False, 0 points, 1 attempt permitted)

Correct Choice

X True

False

Feedback when correct: That's right! You can either use the Calendar tool to select a date, or

just type the date into the date field. Remember--you don't even have to enter slashes!

"01/01/2012" can be entered as "01012012."

Feedback when incorrect: Sorry, that's not correct. You can either use the Calendar tool to

select a date, or just type the date into the date field. Remember--you don't even have to enter

slashes! "01/01/2012" can be entered as "01012012."

5. You discharged patient Tom Smith on November 1 as Discontinue. On November 15, you

find out that Mr. Smith has passed away. Who is responsible for entering the CMS-2746

Death Notification Form for Mr. Smith? [Drag answer to clear bubble]

(Word Bank, 0 points, 1 attempt permitted)

Correct Choice

X Your facility

The Network

The patient's family

None of the above

Feedback when correct: That's right! Your facility is responsible for entering a CMS-2746 Form

for any patient who expires within 30 days from the date of Discontinue. You would enter the

Date of Death and Cause of Death in the patient's attributes; but do not change the discharge

reason to Death.

Feedback when incorrect: Sorry, that's not correct. Your facility is responsible for entering a

CMS-2746 Form for any patient who expires within 30 days from the date of Discontinue. You

would enter the Date of Death and Cause of Death in the patient's attributes; but do not change

the discharge reason to Death.

6. A list of admissions and discharges for a patient that is currently admitted to your facility

can be viewed at any time by a CROWNWeb facility user.


Correct Choice

X True

False

Feedback when correct: That's right! Yes, a CROWNWeb facility user can view Admit/Discharge

records for any patient that is currently admitted to your facility.

Feedback when incorrect: Sorry, that's not correct. A CROWNWeb facility user can view

Admit/Discharge records for any patient that is currently admitted to your facility.

7. How does the Common Lab Test Date field work?


Correct Choice

Makes the date appear in a drop-down box.

Enters the date in every single field on the page automatically BEFORE you start

entering data.

Designates holidays for the facility.

X Automatically enters the date in a date field AFTER you have entered the lab data

for that field.

Feedback when correct: That's right! The Common Lab Test Date field automatically enters the

date in a date field AFTER you have entered the lab data for that field, saving you data entry

time.

Feedback when incorrect: Sorry, that's not correct. The Common Lab Test Date field

automatically enters the date in a date field AFTER you have entered the lab data for that field,

saving you data entry time.

8. All facility personnel need to be added to the Personnel section in CROWNWeb.


Correct Choice

True

X False

Feedback when correct: That's right! Only key personnel (e.g., Medical Director, Facility

Administrator, Head Nurse, Social Worker, Dietitian, etc.) should be entered in CROWNWeb,

along with physicians who will be signing CMS-2728 Forms, attending physicians, and anyone

completing CMS-2746 Forms.

Feedback when incorrect: Sorry, that's not correct. Only key personnel (e.g., Medical Director,

Facility Administrator, Head Nurse, Social Worker, Dietitian, etc.) should be entered in

CROWNWeb, along with physicians who will be signing CMS-2728 Forms, attending physicians,

and anyone completing CMS-2746 Forms.

9. If you get the message that a Near Match that is out of your scope has been found, you

need to contact your Network in order to admit that patient.


Correct Choice

X True

False

Feedback when correct: That's right! Anytime a Near Match out of your scope exists, you will

need to contact your Network to admit the patient.

Feedback when incorrect: Sorry, that's not correct. Anytime a Near Match out of your scope

exists, you will need to contact your Network to admit the patient.

10. If a patient has multiple entries for a clinical field in a single month, which of the entries

will be used for the clinical calculation? [Drag answer to blank bubble]


Correct Choice

The BEST entry of the month.

The FIRST entry of the month.

It will be randomly selected.

X The LAST entry of the month.

The WORST entry of the month.

Feedback when correct: That's right! In CROWNWeb, the LAST entry of the month will be used

for all clinical calculations, if multiple entries exist for any month.

Feedback when incorrect: Sorry, that's not correct. In CROWNWeb, the LAST entry of the month

will be used for all clinical calculations, if multiple entries exist for any month.

11. It is recommended that physicians and patients sign the CMS-2728 Form in blue ink to

help prove that it is an original.


Correct Choice

X True

False

Feedback when correct: That's right! It is recommended that the ink color on the CMS-2728

Form is blue (or any other color that is not black) so that the Social Security Administration

knows that it is not a copy.

Feedback when incorrect: Sorry, that's not correct. It is recommended that the ink color on the

CMS-2728 Form is blue (or any other color that is not black) so that the Social Security

Administration knows that it is not a copy.

12. In CROWNWeb, a staff member can be associated with more than one facility.


Correct Choice

X True

False

Feedback when correct: That's right! Staff members can be associated with multiple facilities in

CROWNWeb.

Feedback when incorrect: Sorry, that's not correct. Staff members can be associated with

multiple facilities in CROWNWeb.

13. What role is allowed to read (view) information for a facility?


Correct Choice

Facility Administrator

Facility Editor

Facility Viewer

X All of the above

Feedback when correct: That's right! Everyone of these roles has the ability to read (view) data

in CROWNWeb.

Feedback when incorrect: Sorry, that's not correct. Everyone of these roles has the ability to

read (view) data in CROWNWeb.

14. The _____ symbol represents the "Wild Card" in CROWNWeb.

(Fill in the Blank, 0 points, 1 attempt permitted)

Choice

%

percent

Feedback when correct: That's right! The percent (%) symbol is the "Wild Card" used to help

perform searches in CROWNWeb.

Feedback when incorrect: Sorry, that's not correct. The percent (%) symbol is the "Wild Card"

used to help perform searches in CROWNWeb.

15. What must you do to have a new physician's name display in the drop-down lists in

CROWNWeb? [Move correct answer to blank oval]


Correct Choice

Contact your Facility Administrator.

X Add the physician as a Nephrologist in the Facility Personnel section.

Call the QualityNet Help Desk.

Log out of CROWNWeb and then log-in again.

Feedback when correct: That's right! Once you add any staff member to CROWNWeb, their

name will immediately display in the appropriate drop-down selection lists (e.g., Attending

Practitioner or Person completing this form fields).

Feedback when incorrect: Sorry, that's not correct. Once you add any staff member to

CROWNWeb, their name will immediately display in the appropriate drop-down selection lists

(e.g., Attending Practitioner or Person completing this form fields).

16. A signed and dated hard copy of the CMS-2746 Form needs to be submitted to the Social

Security Administration.


Correct Choice

True

X False

Feedback when correct: That's right! Only the CMS-2728 Form, which entitles patients to

Medicare benefits based on ESRD, must be signed and submitted to the Social Security

Administration.

Feedback when incorrect: Sorry, that's not correct. Only the CMS-2728 Form, which entitles

patients to Medicare benefits based on ESRD, must be signed and submitted to the Social

Security Administration.

17. The PART feature of CROWNWeb replaced the ________ report.


Choice

PAR

NPAR

Patient Activity Report

Patient Activity

patient activity

Feedback when correct: That's right! The PART feature of CROWNWeb replaced the PAR (or

NPAR) report.

Feedback when incorrect: Sorry, that's not correct. The PART feature of CROWNWeb replaced

the PAR (or NPAR) report.

18. When entering patient clinical data, if you get a warning message that a field is outside of

the normal/expected range, you can click a checkbox to confirm that the entered data is

correct, then Submit again.


Correct Choice

X True

False

Feedback when correct: That's right! Warning messages are different from Error messages. If

the information that you are getting the warning for is truly correct, you just need to check the

box to confirm, and re-submit.

Feedback when incorrect: Sorry, that's not correct. Warning messages are different from Error

messages. If the information that you are getting the warning for is truly correct, you just need

to check the box to confirm, and re-submit.

19. Whenever a patient has a physician-prescribed treatment change, you will need to:


Correct Choice

X Enter a new treatment record for that patient in CROWNWeb.

Edit the current treatment record for that patient in CROWNWeb.

Have the physician decide if a new treatment record needs to be added in

CROWNWeb.

Contact the Network to edit the current treatment record for that patient in

CROWNWeb.

Feedback when correct: That's right! Whenever a patient has a prescribed change to their

modality, treatment, or attending practitioner, you must enter a new treatment record in

CROWNWeb to reflect that change.

Feedback when incorrect: Sorry, that's not correct. Whenever a patient has a prescribed

change to their modality, treatment, or attending practitioner, you must enter a new treatment

record in CROWNWeb to reflect that change.

20. Other facilities can view a detailed list of ALL personnel that work at your facility,

including their home addresses, e-mail addresses, and phone numbers.


Correct Choice

True

X False

Feedback when correct: That's right! While you can view general facility information for other

facilities, you will not be able to view detailed information for the staff members of that facility.

Feedback when incorrect: Sorry, that's not correct. While you can view general facility

information for other facilities, you will not be able to view detailed information for the staff

members of that facility.

21. What is the number one reason why a facility should set-up their default preferences?

[Drag answer to blank bubble]


Correct Choice

It is a requirement for an open facility.

Your list of Nephrologists will display on drop-down menus.

Your list of staff members will display on drop-down menus.

X It makes entering clinical information easier.

Feedback when correct: That's right! While there are a number of reasons why you should set-

up default preferences, the main reason is that doing do will save you time from having to select

that information every single time you enter data.

Feedback when incorrect: Sorry, that's not correct. While there are a number of reasons why

you should set-up default preferences, the main reason is that doing do will save you time from

having to select that information every single time you enter data.

22. Match the Notification Action Type with its correct description: [Move the right column

puzzle piece to the correct Action Type on the left]

(Matching Drag and Drop, 0 points, 1 attempt permitted)

Correct Choice

Accept You agree; the patient is part of your facility

and changes are made.

Reject After research, you do not agree and no

changes are made.

Investigate You're looking into the discrepancy and

research is in progress.

Escalate The patient is not part of your facility. Re-

assign to the Network.

Feedback when correct: That's right! You matched the correct responses.

Feedback when incorrect: Sorry, that's not correct. Accept=You agree; the patient is part of

your facility and changes are made.

Reject=After research, you do not agree and no changes are made. Investigate=You're looking

into the discrepancy and research is in progress.

Escalate=the patient is not part of your facility. Reassign to the Network.

23. Based on the errors found after creating and saving the CMS-2744 Form (End of Year

Facility Survey), the user will need to research the errors and _______


Correct Choice

Update facility personnel.

Correct clinical information for those patients with errors.

Add patients who are not associated with a facility.

X Correct the counts in the patient records.

Feedback when correct: That's right! Based on the errors found after creating and saving the

CMS-2744 Form, the user will need to research and correct the counts in the patient records.

When all counts have been corrected, come back to CROWNWeb and re-generate the CMS-2744

Form.

Feedback when incorrect: Sorry, that's not correct. Based on the errors found after creating and

saving the CMS-2744 Form, the user will need to research and correct the counts in the patient

records. When all counts have been corrected, come back to CROWNWeb and re-generate the

CMS-2744 Form.

24. You should enter as much information as possible when admitting a new patient in

CROWNWeb.


Correct Choice

X True

False

Feedback when correct: That's right! You should enter as much information as possible when

admitting a new patient because fields that are not marked as required on the patient attributes

screen may end up being required when you complete the CMS-2728 Form for that patient.

Feedback when incorrect: Sorry, that's not correct. You should enter as much information as

possible when admitting a new patient because fields that are not marked as required on the

patient attributes screen may end up being required when you complete the CMS-2728 Form

for that patient.

25. The clinical information entry period for the previous month has just closed, and you still

have data you need to enter. Can you still submit clinical information for that month?


Correct Choice

Yes, there is a 30-day grace period to enter clinical data.

X No, once a month has closed you cannot enter clinical data.

Contact your Network and they can re-open the fields for the previous month's

data.

Feedback when correct: That's right! After CMS has closed a month [you will see "(Closed)"

after the month], CROWNWeb will not allow you to enter clinical data for that month.

Feedback when incorrect: Sorry, that's not correct. After CMS has closed a month [you will see

"(Closed)" after the month], CROWNWeb will not allow you to enter clinical data for that month.

26. If a staff member who has signed a CMS form leaves your facility, you can delete his/her

record from CROWNWeb.


Correct Choice

True

X False

Feedback when correct: That's right! You cannot delete former employees who are affiliated

with patient data in CROWNWeb. As long as that staff member is not linked to another facility

in CROWNWeb, you can check the "Inactive Record" check box.

Feedback when incorrect: Sorry, that's not correct. You cannot delete former employees who

are affiliated with patient data in CROWNWeb. As long as that staff member is not linked to

another facility in CROWNWeb, you can check the "Inactive Record" check box.

27. When you first log-in to CROWNWeb and your facility is new to the system, what

information must you verify and enter (if necessary) for your facility?


Correct Choice

DBA Name and address

Phone and FAX numbers

Days of the Week and Hours of Operation

X All of the above

Feedback when correct: That's right! When your facility is new to CROWNWeb, make sure that

all of the demographic information for your facility is entered and is correct.

Feedback when incorrect: Sorry, that's not correct. When your facility is new to CROWNWeb,

make sure that all of the demographic information for your facility is entered and is correct.

28. You can let another staff member use your CROWNWeb login and password as long as

they work at your facility.


Correct Choice

True

X False

Feedback when correct: That's right! User IDs and passwords are not to be shared with

anybody! Giving out your user ID and/or password is a violation of CMS security policies.

Feedback when incorrect: Sorry, that's not correct. User IDs and passwords are not to be shared

with anybody! Giving out your user ID and/or password is a violation of CMS security policies.

29. What is the main function of the PART feature in CROWNWeb? [Drag answer to blank

bubble]


Correct Choice

Allows you to maintain a list of personnel.

Allows you to print a patient roster report.

X Allows you to verify patient admission status, modality, and attending physician in

CROWNWeb.

Allows you to print all clinical information for a patient.

Feedback when correct: That's right! The PART feature allows you to verify patient admission,

modality, and attending physician without submitting a paper form to your Network.

Feedback when incorrect: Sorry, that's not correct. The PART feature allows you to verify patient

admission, modality, and attending physician without submitting a paper form to your Network.

30. What symbol is used to indicate that a field is required? [Type correct answer in box]


Choice

*

asterisk

Asterisk

Feedback when correct: That's right! Fields that are required by CROWNWeb will be marked

with an asterisk (*). Just remember that some fields that may be required later on will not be

marked with an asterisk. Enter as much information as you can now!

Feedback when incorrect: Sorry, that's not correct. Fields that are required by CROWNWeb will

be marked with an asterisk (*). Just remember that some fields that may be required later on

will not be marked with an asterisk. Enter as much information as you can now!

31. You are entering a patient in CROWNWeb, but CROWNWeb has determined that a similar

patient already exists in the system. What is the proper term for this situation? [Drag answer

to blank bubble]


Correct Choice

Close Match

X Near Match

Exact Match

Relative Match

Feedback when correct: That's right! When two or more key attributes match a patient already

in CROWNWeb, that's called a Near Match.

Feedback when incorrect: Sorry, that's not correct. When two or more key attributes match a

patient already in CROWNWeb, that's called a Near Match.

32. How often must facilities verify their PART data?


Correct Choice

Weekly

X At least once per month

Yearly

Never

Feedback when correct: That's right! Facilities must review their PART data at least once per

month.

Feedback when incorrect: Sorry, that's not correct. Facilities must review their PART data at

least once per month.

33. When is the one time you would delete a clinical record for a patient? [Drag answer to

blank bubble]


Correct Choice

The patient is a Transient.

X If it is determined you have entered the wrong clinical information.

The values are outside the normal range.

Feedback when correct: That's right! The only time you would delete a clinical record for a

patient is if it is determined that you have entered the wrong clinical information (e.g., the data

was for another patient).

Feedback when incorrect: Sorry, that's not correct. The only time you would delete a clinical

record for a patient is if it is determined that you have entered the wrong clinical information

(e.g., the data was for another patient).

34. A signed and dated original hard copy of the CMS-2728 must still be submitted to the

Social Security Administration.


Correct Choice

X True

False

Feedback when correct: That's right! While CMS-2728 data is submitted to the ESRD Network

and CMS electronically, the Social Security Administration still requires a signed hard-copy of the

original CMS-2728 Form to authorize benefits for a patient.

Feedback when incorrect: Sorry, that's not correct. While CMS-2728 data is submitted to the

ESRD Network and CMS electronically, the Social Security Administration still requires a signed

hard-copy of the original CMS-2728 Form to authorize benefits for a patient.

35. If you don't have all the data for the minimum required clinical fields, what should you

do? [Drag answer to blank bubble]


Correct Choice

You will be allowed to enter the available lab values.

X You must have all required values before you can submit clinical data.

Enter "dummy" characters (such as asterisks), to fill in the fields you don't have

data for.

Feedback when correct: That's right! You must have values selected in all required fields before

you can submit clinical data. In the CROWNWeb HD and PD screens, there are approximately 12

required fields. In Vascular Access, any active field is required.

Feedback when incorrect: Sorry, that's not correct. You must have values selected in all

required fields before you can submit clinical data. In the CROWNWeb HD and PD screens,

there are approximately 12 required fields. In Vascular Access, any active field is required.

36. Who fills out the CMS-2746 Form when a patient passes away in transient status?


Correct Choice

The visiting facility

X The home facility

The Network

None of the above

Feedback when correct: That's right! The home facility must fill out the CMS-2746 when one of

their patients passes away while in transient status.

Feedback when incorrect: Sorry, that's not correct. The home facility must fill out the CMS-2746

when one of their patients passes away while in transient status.

37. You can edit counts manually on the CMS-2744 report form in CROWNWeb, the same as

in the Treatment and Staff section.


Correct Choice

True

X False

Feedback when correct: That's right! Only the Treatment and Staff section of the CMS-2744

form can be edited manually in CROWNWeb. To correct the other counts, patient records must

be edited, if necessary.

Feedback when incorrect: Sorry, that's not correct. Only the Treatment and Staff section of the

CMS-2744 form can be edited manually in CROWNWeb. To correct the other counts, patient

records must be edited, if necessary.

38. Which of the following is considered a Gap patient? [Drag answer to blank bubble]


Correct Choice

A patient that has death information on file.

Any transient patient.

X A patient that is not currently admitted to a facility but has no death information.

A patient that was not properly discharged from a facility.

Feedback when correct: That's right! A Gap patient is a patient that is not currently admitted to

a facility but has no death information entered in their patient attributes.

Feedback when incorrect: Sorry, that's not correct. A Gap patient is a patient that is not

currently admitted to a facility but has no death information entered in their patient attributes.

39. What is the minimum number of treatments needed for a transient patient to be

admitted to your facility in CROWNWeb?


Correct Choice

X One

10

13

30

Feedback when correct: That's right! Only one treatment is needed in order to admit a patient

to your facility as a transient.

Feedback when incorrect: Sorry, that's not correct. Only one treatment is needed in order to

admit a patient to your facility as a transient.

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