Authors’ statements of fact or opinion are their own and do not necessarily express the official policy of ARMA International. Contributions or gifts to the Association of Records Managers and Administrators, Inc. are not deductible as charitable contributions for U.S. Federal Income Tax purposes. They may be tax deductible as ordinary and necessary business expenses.

PRESERVING YESTERDAY, MANAGING TODAY, PREPARING FOR TOMORROW

Volume 40, Issue 2

TIDAL WAVES

ARMA International The Associat ion for Information Management Professionals

October meeting outreach to students

October 2012

2012-2013 Board of Directors

President Jonathan Tillman (757) 926-1115 jtillman@nngov.com Vice President Vivian Washington (757) 822-5166 vwashington@tcc.edu Secretary Georgia McQuigg (757) 898-0314 GMcQuigg@ycsd.york.va.us Treasurer Barbara Vinson-Ratliff (757) 822-2137 bvinson@tcc.edu Past President Kim Kindrew, CRM (757) 269-7805 kindrew@jlab.org Mid-Atlantic Region Manager Michelle VanAllen (843) 761-8000 x5340 msvanall@santeecooper.com

Date: Tuesday, October 23, 5:30 p.m. - 8:00 p.m. Location: 700 Town Center Drive, James Meeting Room, Newport News Cost: $20 chapter members / $25 non-members / $10 students RSVP: armatidewater@yahoo.com by October 19, 2012 Menu: To be announced via email.

Program: RIM, “The Principles,” and a Roundtable Speaker: Angela Ward-Costello, Senior Advisor of Business De-velopment and Media/Public Relations, Clean Air Action Corpora-tion No, your eyes are not playing tricks on you. Angela joins us again with a follow-up to her September presentation, “Getting Motivated in RIM.” Chapter members may also remember her presentation last year, “What’s Your Condition of Satisfaction (COS)?”

This month’s meeting will include a short presentation by Costello, followed by a moder-ated round-table discussion about the Generally Accepted Recordkeeping Principles and how they enhance the recordkeeping programs of various business sectors, including gov-ernment, educa-tion, and banking. Students enrolled in records and in-formation manage-ment courses in local colleges have been invited to at-tend this educa-tional and informa-tive session. Plan to attend to show your support for your chapter’s outreach to stu-dents in Hampton Roads.

Costello

It’s been a busy September, hasn’t it? Between our first membership meet-ing , the ARMA International Confer-ence, and the planning some of our members are doing for the VAGARA Conference October 16-18, it’s a wonder we’re all not faint from exhaustion. The ARMA Conference in Chicago was a great experience. The networking, as well as the vendor technology and in-dustry sessions were eye-opening. The education sessions were thought-provoking. I had the opportunity to hang out after conference hours with colleagues from other chapters and eat some good deep dish pizza and see the sights. The Annual Conference is like a bat-tery-charger. In our profession, it’s easy to feel beaten down and unimpor-tant. Attending the conference helps the Records and Information Manager regain some serious motivation and gain some creative ideas for strategiz-ing and imple-menting sound RIM practices in their organi-zations. This month, the chapter will welcome students from local colleges at our monthly

membership meeting as a way to reach out to them and provide some real-life RIM education. I’m looking forward to it, and hope you are planning to attend. Next month’s meeting is a big deal. Not only is it our annual joint meeting with the Richmond Chapter and the Old Dominion Chapter of AIIM, it is also a meeting that will mark the Tide-water Chapter’s 40th Anniversary. I hope you will plan to attend that meet-ing as well. In the meantime, enjoy this photo I took in Chicago of the Buckingham Fountain, and I look forward to seeing you on October 23.

Jonathan Tillman

President’s message

PAGE 2 TIDAL WAVES VOLUME 40, ISSUE 2

Chapter Committee Chairs

Chapter Project: Georgia McQuigg Charitable Committee: (vacant) Education: Angela Diggs Financial & Audit: Lori Gay Historian: Darlene Barber, CRM Marketing (new!): (vacant) Member Care: (vacant) Membership: (vacant) Program: Vivian Washington Publications/Publicity: Kim Kindrew, CRM Seminar: (vacant) Webmaster: Jonathan Tillman Newsletter Editor: Kim Kindrew, CRM 12050 Jefferson Ave. Ste. 126 Newport News, VA 23606 Tidewater ARMA Chapter members are expected to serve on at least one committee. Please review the list above and contact the committee chairperson to get involved. Published by Tidewater Chapter of ARMA International c/o Kim Kindrew, CRM 12050 Jefferson Ave., Ste. 126 Newport News, VA 23606

Chapter Vice President Vivian Washington presented September’s speaker, Angela Costello, with a thank-you gift following Costello’s motivational presentation entitled “RARE: Real Accountability, Responsibility, Excellence. .”

PAGE 3 TIDAL WAVES VOLUME 40, ISSUE 2

PAGE 4 TIDAL WAVES VOLUME 40, ISSUE 2

Tidewater Chapter ARMA Chapter Membership Meeting

James Meeting Room Tuesday, September 18, 2012

Minutes

CALL TO ORDER At 6:48 p.m. on Tuesday September 18, 2012 the meeting was called to order by Jonathan Tillman. MINUTES Minutes from June will appear in newsletter. TREASURER’S REPORT The Treasurer’s report will appear in the newsletter. The 2012-2013 Budget will be e-mailed to all members for a vote to approve. COMMITTEES Please consider serving as a committee chairperson. Current committees are listed below with the chairperson. Newsletter – Kim Kindrew Webmaster – Jonathan Tillman Seminar – VACANT Publicity – Kim Kindrew Program – Vivian Washington Historian – Darlene Barber Finance – Lori Gay Education – Angela Diggs Membership Care - VACANT Marketing - VACANT Charitable - VACANT Chapter Project – Georgia McQuigg AIEF RAFFLE Raffle tickets are available tonight for the first drawing which will take place at the conference in Chicago. Tickets cost $5.00/each or 5 for $25.00. The second drawing will take place in May 2013. 2012-2013 PROGRAM Program and meetings for the upcoming year were reviewed. The schedule will appear in the newsletter. Please note the November meeting is our 40th anniversary celebration. GUEST SPEAKER Angela Ward-Costello motivated the chapter with her presentation, RARE, Real Accountability, Responsibility, Excel-lence. RAFFLE DRAWING The raffle winning of $22.00 was won by Mabel Washington Jenkins. ADJOURNMENT Meeting adjourned at 7:52 p.m.by Chapter President. Respectfully Submitted: /s/ Georgia R. McQuigg Chapter Secretary

PAGE 5 TIDAL WAVES VOLUME 40, ISSUE 2

2012 ARMA Conference delivers education and networking ARMA International conducted its Annual Conference in Chicago, IL, September 23—25, 2012. Chapter members in attendance included Darlene Barber (Newport News Ship-building), Lori Gay (Bayport Credit Union), Kim Kindrew (Jefferson Lab), Jonathan Tillman (Newport News Depart-ment of Public Utilities), and Kimberly Wilson (AMERIGROUP Corporation). On Saturday, September 22, the Opening Reception in-cluded a 1920s themed extravaganza during which confer-ence attendees were invited to wear their best vintage cos-tumes. Barber and her husband Jeff participated in the costume contest with a number of other ARMA members. Although the Tidewater Chapter agreed that the couple looked the best, they lost to another contestant. Sunday morning’s Opening General Session’s Keynote Speaker was John W. Bagby, Professor of Information Sci-ences and Technology at Pennsylvania State University. Bagby’s presentation, was entitled “Tales from the Litiga-tion War Room: High Stakes in Information Governance,” and in it, he explored various catastrophes and crises, and stress the importance of good information governance, stan-dards, and best practices to mitigate risks. The Expo Hall was bustling Sunday and Monday, and it was the place to be for educational sessions, the ARMA In-ternational Educational Foundation’s Silent Auction, and networking with the vendors. In addition, the Expo Hall is

home to the Pub Crawl and numerous drawings and give-aways. More than 200 exhibitors were registered to attend the conference. General educational sessions took place Sunday afternoon through the end of the conference on Tuesday. For more information about any of the sessions, please visit http://www.arma.org/conference/2012/Chicago.aspx and contact any Tidewater Chapter listed above for more infor-mation.

PAGE 6 TIDAL WAVES VOLUME 40, ISSUE 2

Chapter President Jonathan Tillman poses with two “officers of the law” at the Roaring 20s Welcome Party.

PHOTOS Darlene Barber and husband Jeff decked out in 1920s attire.

PAGE 7 TIDAL WAVES VOLUME 40, ISSUE 2

The Tidewater Chapter of ARMA will celebrateThe Tidewater Chapter of ARMA will celebrate

40 years40 years in November!in November!

Mark your calendars to plan to join us:

Tuesday, November 13, 2012

5:30 to 8:00 p.m.

Williamsburg Hospitality House 415 Richmond Road Williamsburg, VA

We look forward to seeing you there!

More information coming soon!

Past and Current Mid-Atlantic Region Coordinators Denise Pickett (L) and Michelle Van Allen during the Roaring 20s Welcome Party.

Speaker Mark Morton, Morton Consulting Following nearly 20 years of experience in the IT industry, Mark opened Morton Consulting in 2006. In March of 2009, Mark acquired Xperts to further build on Morton Consulting. Specializing in IT and project management, Morton Consulting serves clients across a broad range of industries and helps them meet their business goals and objectives. Mark is a graduate of Virginia Commonwealth University.

Morton

The Tidewater Chapter’s “Kims” (Kim Kindrew, left; Kimberly Wilson, right) during the Roaring 20s Wel-come Party.

Lori Gay and Darlene Barber prior to the Opening General Session.

PAGE 8 TIDAL WAVES VOLUME 40, ISSUE 2

About the Institute of Certified Records Managers

The Institute of Certified Records Managers (ICRM) is an international certifying organization of and for professional records and information managers. The ICRM was incorporated in 1975 to meet the requirement to have a standard by which persons involved in records and information management could be measured, accredited and recognized according to criteria of experience and capability established by their peers. The ICRM is an independent non-profit organization administered by a Board of Re-gents. The ICRM serves as the official certifying body for both ARMA In-ternational and the Nuclear Information and Records Management Asso-ciation (NIRMA).

Staffed from 9am to 4:30pm EST

Phone: 1-877-244-3128

www.icrm.org

The CRM examinations are given four times per year at Pearson VUE locations throughout the world. Upcoming exam cycles and registration for the CRM Examination is as follows:

Fall 2012:Parts I-V, Nov 5-9, ’12| Part VI, Nov 15, ’12 Registration Open: Aug 24, ’12-Nov 1, ’12 Winter 2013: Parts I-V, Feb 4-8, ’13 | Part VI, Feb 14, ‘13 Registration Open: Nov 26, ’12–Jan 31, ’13 Spring 2013: Parts I-V, May 6-10, ’13 | Part VI, May 16, ’13 Registration Open: Feb 22, ’13 – May 2, ’13 Summer 2013: Parts I-V, Aug 5-9, ’13 | Part VI, Aug 15, ’13 Registration Open: May 24, ’13 – Aug 1, ’13

INSTITUTE OF CERTIFIED RECORDS MANAGERS®

‘

For informational materials describing the certification process, including the qualifications required and the examination form, write or call:

Institute of Certified Records Managers®

403 East Taft Road North Syracuse, NY 13212

PAGE 9 TIDAL WAVES VOLUME 40, ISSUE 2

ICRM Announces Alan Andolsen Mentor of the Year Award Recipient

The ICRM recognized the first recipient of the Alan Andol-sen Mentor of the Year Award as Kathleen Glasgow Sparks, CRM, during its 2012 Annual Business meeting.

In April 2011, the ICRM Board of Regents established the Alan Andolsen Mentor of the Year Award. Alan Andolsen was the President of the Insti-tute when he passed away on January 24, 2010. A long time employee of Naremco Ser-vices, Alan loved to teach. He saw a consulting engagement as an opportunity to share his knowledge with a client as well as promote the benefits of becoming a CRM. He was very generous with his personal resources, both time and

money, to improve the CRM process. With Alan, “mentoring” was second nature. Co-incidently, Alan was born in Mentor, Ohio. This award was created in Alan’s memory to recognize a CRM in good standing who has contributed significantly to the ICRM and to certification through their mentoring ac-tivities. Mentoring activities include but are not limited to the following: Individual mentoring and coaching; Promoting the CRM designation; Teaching/presentation of CRM Exam Prep seminars or

other venues, Hosting or contributing to CRM study groups. Kathleen earned her CRM over thirty (30) years ago and has been mentoring RIM professionals ever since. Her dedication to promoting certification and helping prepare CRM Candidates has influenced hundreds if not thou-

sands. She can personally name forty (40) Records and In-formation Management (RIM) professionals who earned their CRM as a direct result of her mentorship. Many of those CRMs were present at the Annual Business Meeting to recognize Kathleen’s mentorship. In the 1980’s, she formed a CRM study group conducting regular monthly meetings. While serving as the Region 7 Vice President for ARMA International, she traveled throughout the north-eastern United States and spoke to chapters about the benefits of becoming a CRM and the process of certification. She also taught CRM exam preparation workshops in Can-ada for those chapters in close proximity to her home. Later in the 1990’s, she served as the Dallas/Fort Worth’s Chapter of ARMA International’s ICRM liaison and coordi-nated numerous study groups with Helen Harden and other chapter members. Our recipient worked with Chuck Nolan and Pat Vice to start the first CRM exam preparation ac-tivities in ARMA International’s Southwest Region, for-merly known as Region V. She also spoke to ARMA Inter-national members at chapter events in Texas, Arkansas, Louisiana, New Mexico and Oklahoma regarding both ob-taining the CRM and certification maintenance. She has also addressed hundreds of CRM Candidates and pros-pects at seminars and ARMA International conferences on the topic of preparing for the exams. She worked with the late Gail Pennix to initiate the ICRM Mentoring program started before turning it over to Gail Ann McCreary who shepherded it for many years thereafter. She also served on the Institute’s Board of Regents including two years as Regent for Professional Development and Public Relations, two years as Vice-President and two years as President. The ICRM Board of Regents is honored to recognize and congratulate Kathleen Glasgow Sparks, CRM, as its first Alan Andolsen Mentor of the Year Award recipient.

Sparks

Chapter volunteers: five easy ways to be more productive as a volunteer By Kim Kindrew, CRM

Records and Information Managers are busy people. In our workplaces, we juggle projects, customer and employee relations, changes in regulatory guide-lines, meetings and committees. Add into the mix our personal lives: kids and their extracurricular activi-ties, school and church activities, care-giving for our parents, and financial concerns.

How in the world can a RIM profes-sional squeeze professional activities into an already busy schedule? The answer is time management. Here are some steps to take toward greater productivity as a volunteer: 1. You have to want to do it. If

you don’t want to do it, then you won’t do a very good job because, well, you don’t want to do it.

2. Prioritize. Determine which task is most important and do that one first, and so on. Baby steps.

3. Be organized. 4. Just do it. Don’t let your insecu-

rities or worries prevent you from getting something done.

5. Take some “me” time. Without your good health, nothing can get accomplished and your work and family will suffer, too.

Subject to change. For current events please visit: http://arma-tidewater.org/

Tidewater ARMA Chapter Calendar of Events

2012-2013

PAGE 10 TIDAL WAVES VOLUME 40, ISSUE 2

Enjoy your summer!

September 18 700 Town Center Drive, Newport News Speaker: Angela Costello Program: Getting Moti-vated in RIM

October 23 700 Town Center Drive, Newport News Speaker: Angela Costello Program: Generally Ac-cepted Recordkeeping Prin-ciples Panel Discussion: Re-cords Security, Health, Edu-cation & Banking

November 13 Williamsburg Hospitality House Speaker: Mark Morton, Morton Consulting Program: TBA Happy 40th Anniversary to the Tidewater Chapter!

January 15, 2013 Location: TBA Bosses’ Night Speaker: TBA Program: TBA

February 19 Location: Tidewater Community College (Portsmouth) Speaker: Kim Kindrew, CRM Program: Opportunities in Records Management Panel Discus-sion: Records Security, Health, Education & Banking

March 19 Location: TBA Speaker: TBA Program: TBA

May 21 Seminar

June 18

Location: TBA

Installation of Officers and Awards Presentations

July

December 18 700 Town Center Drive, Newport News ARMA Tidewater / IAAP Joint Holiday Party Details to be announced

April 16 Location: TBA

August