Arizona Training Guide March-April 2015

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MSEC Arizona Training Guide March-April 2015

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Transcript of Arizona Training Guide March-April 2015

Page 1: Arizona Training Guide March-April 2015

MSECArizona Training GuideMarch-April 2015

PRSRT STDU S POSTAGE

PAID DENVER, CO PERMIT NO.

5521799 Pennsylvania StreetP.O. Box 539Denver, Colorado 80201-0539MSEC.org

Studies show that the average cost to replace a worker in the United States is at least $17,000. Hire the best person to begin with!

Skills Testing— Knowledge, Skills, and AbilityMeasuring the depth of knowledge, skills, and abilities of both potential and current employees,

organizations are better able to maximize recruiting dollars and reduce turnover. MSEC offers a wide variety of skills testing and our simple-to-use cost effective and flexible online testing application.

A few of our skill testing areas:

Accounting and Banking • Administrative • Call Center • EngineeringHealth Care and Nursing • Industrial • Retail • Software (includes MS Office Suite)

Behavioral Assessments — People CluesThis package includes multiple instruments assessing cognitive ability, personality attitudes

(integrity) and engagement. Backed by research and practical application, these assessments have a proven history of successfully predicating job performance and reducing turnover

across a variety of industries and jobs.

Alternative TestingIn addition to the skills tests and behavioral instruments outlined above, we offer many alternatives

depending on your testing needs. As our offerings regularly evolve, contact us at 800.884.1328 or email [email protected] to discuss all of our options.

Skills Testing andBehavioral Assessments

Page 2: Arizona Training Guide March-April 2015

March 24

Unemployment Insurance: Challeng-ing Claims and Controlling Costs HRCI

In this session participants will learn who is covered by unemployment insurance, when benefits are awarded, and strategies for lower-ing unemployment costs. The administrative procedures, including how to respond to the claim, are reviewed and participants engage in a mock appeal hearing where they learn the hearing officer’s decision and rationale.Outcomes: Effectively protest unemployment claims and ultimately minimize costs.Who Should Attend: HR Professionals, Legal Staff, Managers and Supervisors8:30-4:00 $175

March 10 March 11 March 19

Performance Documentation Skills HRCI •Participants will learn a simple performance documentation process and understand its importance in preventing legal claims. Using proven techniques, participants will practice writing and maintaining job-related perfor-mance documentation. The seminar will focus on how the current legal climate affects super-vision, as well as the “how-tos” of documenting employee actions. Outcomes: Develop strong practices and follow a clear process when documenting discipline.Who Should Attend: HR Professionals, Manag-ers, and Supervisors1:00-4:30 $125 Upcoming Date Oct 29

Webinar Series! Important Issues in Human Resources—It’s Complicated: Medicare and Employer Health PlansReaching age 65 is an important milestone for many employees—whether they are retiring or not. Employees need details about their em-ployer-provided coverage to help them make their Medicare choices. This timely webinar will cover the latest information to help your employees navigate through the complexity.Outcomes: Guide your employees through Medicare with confidence. Who Should Attend: HR staff and Benefit Managers11:00–12:00 AZ Time $159 ($447 per line for 3 sessions)

HR Strategic Planning: Building Organizational Capability •Participants will learn to create an HR strategic plan. It begins by exploring how organizations compete; we then discuss how they define suc-cess, as well their mission, vision, values, goals, and business strategy. Through the class we outline how to create an HR strategic plan and appropriate means to monitor and measure plan progress. Outcomes: Create a plan to develop and sus-tain high performance that is in line with your organization’s mission, values, and goals.Who Should Attend: HR Professionals and Business Owners8:30-4:00 $175

March 5 March 9 March 10

FMLA: A Guide for Human Resources HRCI •Participants gain needed information to comply with this law including “serious health condition,” employee notice requirements, and managing intermittent leave. Also discussed are administering attendance policies, military situations, and a review of policy requirements and FMLA forms.Outcomes: Successfully administer FMLA leaves at the workplace.Who Should Attend: HR Professionals and Legal Staff 8:30-3:00 $175Upcoming Dates Jul 23, Nov 12

NEW Webinar! Harassment Prevention in California — Managers and SupervisorsBy CA law, all new supervisors and managers must receive harassment prevention training within six months of being hired or promoted. And all supervisors and managers must attend training every two years after their initial train-ing. This webinar will be offered twice a year to ensure that your organization can meet these requirements. Outcomes: Assure compliance with the man-datory supervisor sexual harassment training requirement in California.Who Should Attend: Managers and Supervisors in California9:00–11:00 AZ Time $159 per lineUpcoming Date Sep 24

Performance Management: Setting the Stage for Success HRCI ••This class provides the skills to manage em-ployee performance as an ongoing process and ties the supervisory role to employee and organizational success. Participants learn the essential skills needed to set clear expectations and document key performance behaviors and results, as well as provide ongoing coaching and feedback to employees. Preparing and conducting the appraisal discussion for optimal results is also a part of this class. Outcomes: Manage employee performance as an ongoing process and tie it to employee and organizational success.Who Should Attend: Supervisors and Managers8:30-12:00 $125Upcoming Date Oct 29

April 21 April 30

Legal Issues for Supervisors and Managers HRCI This seminar reviews key federal and state laws affecting the employment decisions that managers and supervisors make. It walks par-ticipants through issues such as employment-at-will, and the importance of understanding employee handbooks. Also covered are legal topics relating to interviewing and selection, civil rights, safety issues, pay practices, and termination. (Includes a CD copy of the MSEC Blue Book: Employment Law Resource)

Outcomes: Make legally informed management decisions in managerial and supervisory roles. Who Should Attend: Managers and Supervisors(Tucson) 8:30-4:00 $235Upcoming Date Oct 6

Recordkeeping for Human Resources HRCI •Participants learn why records are kept, what is kept, and for how long. The practical manage-ment of records is covered, along with regula-tory and administrative concerns. Also included are whether to go paperless, and what should be kept or discarded.Outcomes: Simplify the recordkeeping process at your workplace. Who Should Attend: HR Professionals who work with records on a daily basis8:30-12:00 $125

April 8-9 April 14 April 16

Benefit Administration: The Basics from A to Z HRCI

Participants learn the basic concepts of employ-er-sponsored benefits including health and welfare, retirement, and medical reimburse-ment plans. The course includes up-to-date and relevant basic design, legal, and administrative considerations. Individuals participate in skill-building exercises to enhance their understand-ing of the material.Outcomes: Understand basic design con-cepts regarding benefit administration, from retirement to health, and medical spending programs.Who Should Attend: HR Generalists, new Ben-efit Specialists, and anyone wanting an update8:30-4:00 $295

Myers-Briggs: An Interpretation of Personal Style ••Participants learn to understand and inter-pret the Myers-Briggs Type Indicator® (MBTI). Participants learn how to use the types to build upon personal preferences, communicate with others, understand team dynamics, and how to problem-solve in difficult group situations. (Note: This class requires pre-work which will be sent directly to the participant prior to the seminar. It is suggested that individu-als register at least 2 weeks prior to the class.)

Outcomes: Improve your working relationships and enhance your interaction with others.Who Should Attend: Anyone who wants to understand personality preferences and work more effectively with others 8:30-4:30 $210

Managing the Ill or Injured Worker under the ADA, FMLA, and Workers’ Compensation HRCI

This advanced seminar requires knowledge of the Americans with Disabilities Act, Family and Medical Leave Act, and Workers’ Compensa-tion Basics. Participants learn when a law is triggered, and what to do if more than one law applies. Additionally, the class will cover at-tendance, termination, compensation, benefit coverage, return-to-work, and light duty issues.Outcomes: Understand how the complex requirements of each law interact, and develop practical ways to address concerns.Who Should Attend: HR Professionals, Managers, and Supervisors8:30-3:00 $175Upcoming Date Dec 10

• Part of Human Resource Certificate Program • Part of Leadership Certificate Program • Part of Supervision Certificate Program • Strategic Business Credits | HRCI certified credits Unless otherwise noted, all classes are held at MSEC

Scottsdale office located at 7975 N. Hayden Road, Suite D-280, Scottsdale, Arizona 85258

Save March 11 for MSEC’s Annual Event!

We will do a briefing session in the morning and then head to the ballpark for a baseball game and networking! Watch for more information.

HR is evolving and we want to help. To support our members in their continuing quest for professional

development, we are now a Preferred Provider for the new SHRM-CPsm and SHRM-SCPsm Certifications.

Watch for more details!

We will continue to offer HRCI credits as a Preferred Provider as well,

just look for the HRCI seal in the class descriptions.

Early Bird Special! Register for a training class 2 weeks in advance and get $25 off the price

of the course!

To register, call 800.437.9262, email [email protected],

or go to MSEC.org.

is the one conference that covers the most significant employment law develop-ments of the year, simplifying the legalese and providing participants with practical,

timely,and critical advice that can minimize employment law liability.

Scottsdale — June 3, 2015

Watch for topics and more information!

Page 3: Arizona Training Guide March-April 2015

March 24

Unemployment Insurance: Challeng-ing Claims and Controlling Costs HRCI

In this session participants will learn who is covered by unemployment insurance, when benefits are awarded, and strategies for lower-ing unemployment costs. The administrative procedures, including how to respond to the claim, are reviewed and participants engage in a mock appeal hearing where they learn the hearing officer’s decision and rationale.Outcomes: Effectively protest unemployment claims and ultimately minimize costs.Who Should Attend: HR Professionals, Legal Staff, Managers and Supervisors8:30-4:00 $175

March 10 March 11 March 19

Performance Documentation Skills HRCI •Participants will learn a simple performance documentation process and understand its importance in preventing legal claims. Using proven techniques, participants will practice writing and maintaining job-related perfor-mance documentation. The seminar will focus on how the current legal climate affects super-vision, as well as the “how-tos” of documenting employee actions. Outcomes: Develop strong practices and follow a clear process when documenting discipline.Who Should Attend: HR Professionals, Manag-ers, and Supervisors1:00-4:30 $125 Upcoming Date Oct 29

Webinar Series! Important Issues in Human Resources—It’s Complicated: Medicare and Employer Health PlansReaching age 65 is an important milestone for many employees—whether they are retiring or not. Employees need details about their em-ployer-provided coverage to help them make their Medicare choices. This timely webinar will cover the latest information to help your employees navigate through the complexity.Outcomes: Guide your employees through Medicare with confidence. Who Should Attend: HR staff and Benefit Managers11:00–12:00 AZ Time $159 ($447 per line for 3 sessions)

HR Strategic Planning: Building Organizational Capability •Participants will learn to create an HR strategic plan. It begins by exploring how organizations compete; we then discuss how they define suc-cess, as well their mission, vision, values, goals, and business strategy. Through the class we outline how to create an HR strategic plan and appropriate means to monitor and measure plan progress. Outcomes: Create a plan to develop and sus-tain high performance that is in line with your organization’s mission, values, and goals.Who Should Attend: HR Professionals and Business Owners8:30-4:00 $175

March 5 March 9 March 10

FMLA: A Guide for Human Resources HRCI •Participants gain needed information to comply with this law including “serious health condition,” employee notice requirements, and managing intermittent leave. Also discussed are administering attendance policies, military situations, and a review of policy requirements and FMLA forms.Outcomes: Successfully administer FMLA leaves at the workplace.Who Should Attend: HR Professionals and Legal Staff 8:30-3:00 $175Upcoming Dates Jul 23, Nov 12

NEW Webinar! Harassment Prevention in California — Managers and SupervisorsBy CA law, all new supervisors and managers must receive harassment prevention training within six months of being hired or promoted. And all supervisors and managers must attend training every two years after their initial train-ing. This webinar will be offered twice a year to ensure that your organization can meet these requirements. Outcomes: Assure compliance with the man-datory supervisor sexual harassment training requirement in California.Who Should Attend: Managers and Supervisors in California9:00–11:00 AZ Time $159 per lineUpcoming Date Sep 24

Performance Management: Setting the Stage for Success HRCI ••This class provides the skills to manage em-ployee performance as an ongoing process and ties the supervisory role to employee and organizational success. Participants learn the essential skills needed to set clear expectations and document key performance behaviors and results, as well as provide ongoing coaching and feedback to employees. Preparing and conducting the appraisal discussion for optimal results is also a part of this class. Outcomes: Manage employee performance as an ongoing process and tie it to employee and organizational success.Who Should Attend: Supervisors and Managers8:30-12:00 $125Upcoming Date Oct 29

April 21 April 30

Legal Issues for Supervisors and Managers HRCI This seminar reviews key federal and state laws affecting the employment decisions that managers and supervisors make. It walks par-ticipants through issues such as employment-at-will, and the importance of understanding employee handbooks. Also covered are legal topics relating to interviewing and selection, civil rights, safety issues, pay practices, and termination. (Includes a CD copy of the MSEC Blue Book: Employment Law Resource)

Outcomes: Make legally informed management decisions in managerial and supervisory roles. Who Should Attend: Managers and Supervisors(Tucson) 8:30-4:00 $235Upcoming Date Oct 6

Recordkeeping for Human Resources HRCI •Participants learn why records are kept, what is kept, and for how long. The practical manage-ment of records is covered, along with regula-tory and administrative concerns. Also included are whether to go paperless, and what should be kept or discarded.Outcomes: Simplify the recordkeeping process at your workplace. Who Should Attend: HR Professionals who work with records on a daily basis8:30-12:00 $125

April 8-9 April 14 April 16

Benefit Administration: The Basics from A to Z HRCI

Participants learn the basic concepts of employ-er-sponsored benefits including health and welfare, retirement, and medical reimburse-ment plans. The course includes up-to-date and relevant basic design, legal, and administrative considerations. Individuals participate in skill-building exercises to enhance their understand-ing of the material.Outcomes: Understand basic design con-cepts regarding benefit administration, from retirement to health, and medical spending programs.Who Should Attend: HR Generalists, new Ben-efit Specialists, and anyone wanting an update8:30-4:00 $295

Myers-Briggs: An Interpretation of Personal Style ••Participants learn to understand and inter-pret the Myers-Briggs Type Indicator® (MBTI). Participants learn how to use the types to build upon personal preferences, communicate with others, understand team dynamics, and how to problem-solve in difficult group situations. (Note: This class requires pre-work which will be sent directly to the participant prior to the seminar. It is suggested that individu-als register at least 2 weeks prior to the class.)

Outcomes: Improve your working relationships and enhance your interaction with others.Who Should Attend: Anyone who wants to understand personality preferences and work more effectively with others 8:30-4:30 $210

Managing the Ill or Injured Worker under the ADA, FMLA, and Workers’ Compensation HRCI

This advanced seminar requires knowledge of the Americans with Disabilities Act, Family and Medical Leave Act, and Workers’ Compensa-tion Basics. Participants learn when a law is triggered, and what to do if more than one law applies. Additionally, the class will cover at-tendance, termination, compensation, benefit coverage, return-to-work, and light duty issues.Outcomes: Understand how the complex requirements of each law interact, and develop practical ways to address concerns.Who Should Attend: HR Professionals, Managers, and Supervisors8:30-3:00 $175Upcoming Date Dec 10

• Part of Human Resource Certificate Program • Part of Leadership Certificate Program • Part of Supervision Certificate Program • Strategic Business Credits | HRCI certified credits Unless otherwise noted, all classes are held at MSEC

Scottsdale office located at 7975 N. Hayden Road, Suite D-280, Scottsdale, Arizona 85258

Save March 11 for MSEC’s Annual Event!

We will do a briefing session in the morning and then head to the ballpark for a baseball game and networking! Watch for more information.

HR is evolving and we want to help. To support our members in their continuing quest for professional

development, we are now a Preferred Provider for the new SHRM-CPsm and SHRM-SCPsm Certifications.

Watch for more details!

We will continue to offer HRCI credits as a Preferred Provider as well,

just look for the HRCI seal in the class descriptions.

Early Bird Special! Register for a training class 2 weeks in advance and get $25 off the price

of the course!

To register, call 800.437.9262, email [email protected],

or go to MSEC.org.

is the one conference that covers the most significant employment law develop-ments of the year, simplifying the legalese and providing participants with practical,

timely,and critical advice that can minimize employment law liability.

Scottsdale — June 3, 2015

Watch for topics and more information!

Page 4: Arizona Training Guide March-April 2015

MSEC Arizona Training GuideMarch-April 2015

PRSRT STDU S POSTAGE

PAID DENVER, CO PERMIT NO.

5521799 Pennsylvania StreetP.O. Box 539Denver, Colorado 80201-0539MSEC.org

Studies show that the average cost to replace a worker in the United States is at least $17,000. Hire the best person to begin with!

Skills Testing— Knowledge, Skills, and AbilityMeasuring the depth of knowledge, skills, and abilities of both potential and current employees,

organizations are better able to maximize recruiting dollars and reduce turnover. MSEC offers a wide variety of skills testing and our simple-to-use cost effective and flexible online testing application.

A few of our skill testing areas:

Accounting and Banking • Administrative • Call Center • EngineeringHealth Care and Nursing • Industrial • Retail • Software (includes MS Office Suite)

Behavioral Assessments — People CluesThis package includes multiple instruments assessing cognitive ability, personality attitudes

(integrity) and engagement. Backed by research and practical application, these assessments have a proven history of successfully predicating job performance and reducing turnover

across a variety of industries and jobs.

Alternative TestingIn addition to the skills tests and behavioral instruments outlined above, we offer many alternatives

depending on your testing needs. As our offerings regularly evolve, contact us at 800.884.1328 or email [email protected] to discuss all of our options.

Skills Testing andBehavioral Assessments