Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy...

15
i-F Via 20 Te Fa Ariston Therm Registration M Faber S.p.A. a Livio Cambi, 1 0151 Milan, Italy el. +39 02 8683 8410 ax +39 02 8728 3800 Registered Office: Via Livio Cambi, 1 - Share capital EUR 5,652,174.00 fully Milan Chamber of Commerce Administrative Index 5.652.174,00 R.I.m Tax code and VAT no. 0323350 Company subject to the management coordination of UniCredit S.p.A. mo Vendor Portal Manual - 20151 Milan paid Economic and 00960 t and

Transcript of Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy...

Page 1: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

i-Faber S.p.A.

Via Livio

20151 Milan, Italy

Tel. +39 02 8683 8410

Fax +39 02 8728 3800

Ariston Thermo

Registration Manual

Faber S.p.A.

Via Livio Cambi, 1

20151 Milan, Italy

Tel. +39 02 8683 8410

Fax +39 02 8728 3800

Registered Office: Via Livio Cambi, 1 -

Share capital EUR 5,652,174.00 fully paid

Milan Chamber of Commerce Economic and

Administrative Index 5.652.174,00

R.I.m Tax code and VAT no. 03233500960

Company subject to the management and

coordination of UniCredit S.p.A.

Ariston Thermo Vendor Portal

Manual

- 20151 Milan

Share capital EUR 5,652,174.00 fully paid

Milan Chamber of Commerce Economic and

VAT no. 03233500960

Company subject to the management and

Page 2: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

Table of Contents

1. INTRODUCTION

1.1. The Vendor Portal

1.2. Access

1.3. Web address

1.4. Help for Users

2. COMPANY REGISTRATION

2.1. Access to the Vendor Portal

2.2. Acceptance of terms of use

2.3. Entry of Company data

2.4. Entry of the registered office

2.5. Optional entry of other offices

2.6. Entering the administrator user

2.7. Sending the registration application

2.8. Completion of registration

2.9. First access

ISTRATION

2.4. Entry of the registered office

2.5. Optional entry of other offices

2.6. Entering the administrator user

2.7. Sending the registration application

2 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

3

3

3

3

4

5

5

7

9

10

11

12

13

14

14

Page 3: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

1. INTRODUCTION

1.1. The Vendor Portal

The Vendor Portal (hereinafter also referred to as the Portal or the online service) is a web

tool, designed to make communication more effective b

in the procurement processes.

Supplier access to each feature will be defined by Ariston Thermo.

To access the Vendor Portal a Company must first register. Registration provides login credentials

for the first user of the Company.

The first user of the Company automatically assumes the role of "Administrator": the

administrator can later update the data of his Company, create other users, assign appropriate

roles to them, etc.

After completing registration, the Com

information and documentation that certify the Company's compliance with the selection criteria

that Ariston Thermo has set.

This document has been prepared to guide users of the Company through th

registration processes and provide instructions for using the basic features of the Vendor Portal.

1.2. Access

The Vendor Portal is a web-based application compatible with the most common browsers. It

requires no installation on corporate systems or other preparatory action.

1.3. Web address

To access the Vendor Portal, enter the following web address:

https://www.i-faber.com/portal/page/portal/ariston

The Vendor Portal (hereinafter also referred to as the Portal or the online service) is a web

tool, designed to make communication more effective between Ariston Thermo and its Suppliers

Supplier access to each feature will be defined by Ariston Thermo.

To access the Vendor Portal a Company must first register. Registration provides login credentials

The first user of the Company automatically assumes the role of "Administrator": the

administrator can later update the data of his Company, create other users, assign appropriate

After completing registration, the Company must go through the qualification process, providing

information and documentation that certify the Company's compliance with the selection criteria

This document has been prepared to guide users of the Company through the qualification and

registration processes and provide instructions for using the basic features of the Vendor Portal.

based application compatible with the most common browsers. It

systems or other preparatory action.

To access the Vendor Portal, enter the following web address:

faber.com/portal/page/portal/ariston

3 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

The Vendor Portal (hereinafter also referred to as the Portal or the online service) is a web-based

etween Ariston Thermo and its Suppliers

To access the Vendor Portal a Company must first register. Registration provides login credentials

The first user of the Company automatically assumes the role of "Administrator": the

administrator can later update the data of his Company, create other users, assign appropriate

pany must go through the qualification process, providing

information and documentation that certify the Company's compliance with the selection criteria

e qualification and

registration processes and provide instructions for using the basic features of the Vendor Portal.

based application compatible with the most common browsers. It

faber.com/portal/page/portal/ariston

Page 4: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

1.4. Help for Users

Ariston Thermo has outsourced the management of the Vendor Portal to i

through its Sales & Customer Support can provide assistance to all users of the online service.

References to be contacted in case of need are shown below:

+39 0286838430

Cell +39 331 6647801

[email protected]

+39 0286838445

Cell +39 366 7552174

[email protected]

+39 0286838413

[email protected]

The service is available from 8:30 AM to 6:00 PM (Rome, GMT +1:00)

Ariston Thermo has outsourced the management of the Vendor Portal to i-Faber S.p.A., which

Customer Support can provide assistance to all users of the online service.

References to be contacted in case of need are shown below:

Faber.com

Faber.com

Faber.com

0 AM to 6:00 PM (Rome, GMT +1:00)

4 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

Faber S.p.A., which

Customer Support can provide assistance to all users of the online service.

Page 5: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

2. COMPANY REGISTRATION

The Company registration is divided into the following steps:

1. Acceptance of the online service's terms of use;

2. Entry of the main information on the Company;

3. Entry of the registered office;

4. Entry (optional) of other offices;

5. Entry of the first user ("administrator" user);

6. Sending the registration application;

7. First access to the Vendor Portal.

2.1. Access to the Vendor Portal

Ariston Thermo encourages its Suppliers to use the Vendor Portal by campaigns of invitations to

register. The invitations, delivered via email conta

the Supplier can start the registration process.

In addition, Ariston Thermo allows all companies to independently request to become a potential

Supplier. The registration process can be started by first accessing the Vendor Portal's public area,

at the following web address.

The main page (home page) is shown below.

ny registration is divided into the following steps:

Acceptance of the online service's terms of use;

Entry of the main information on the Company;

user);

Access to the Vendor Portal

Ariston Thermo encourages its Suppliers to use the Vendor Portal by campaigns of invitations to

register. The invitations, delivered via email contain a link to a dedicated web page, through which

the Supplier can start the registration process.

In addition, Ariston Thermo allows all companies to independently request to become a potential

Supplier. The registration process can be started by first accessing the Vendor Portal's public area,

) is shown below. :

5 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

Ariston Thermo encourages its Suppliers to use the Vendor Portal by campaigns of invitations to

in a link to a dedicated web page, through which

In addition, Ariston Thermo allows all companies to independently request to become a potential

Supplier. The registration process can be started by first accessing the Vendor Portal's public area,

Page 6: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

From the main page it is possible to

choose the language in which the entry pages to the Vendor Portal are

access the Vendor Portal's dedicated areas by entering the "user name" and the "password" obtained by

registering;

retrieve lost passwords;

start the registration process.

To begin the registration process, click on the link "Register"

Entering username

and password

Registration

(independent)

choose the language in which the entry pages to the Vendor Portal are displayed;

access the Vendor Portal's dedicated areas by entering the "user name" and the "password" obtained by

To begin the registration process, click on the link "Register"

Registration

(independent)

Choice of language

"Download" area

"News" area

6 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

access the Vendor Portal's dedicated areas by entering the "user name" and the "password" obtained by

"Download" area

Page 7: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

The Vendor Portal displays the page which requires acceptance of the terms of use.

2.2. Acceptance of terms of use

At this stage the Company must consent to Ariston Thermo's processing of its company data

through the Vendor Portal in accordance with current regulat

On the page dedicated to this purpose, the user can view a notice specifying how Ariston Thermo

will handle your Company's data. Therefore you will be prompted to:

declare that you have received proper information concerning privacy issues through th

Portal;

declare that you know the rights set by law concerning data confidentiality;

consent to the processing of the Company's data provided through the Vendor Portal for specific use by

the Vendor-Portal itself;

optionally consent to the use of Company data the commercial purposes;

On the same page you can also display the Code of Ethics, the document which defines Ariston

Thermo's conduct in its business. Your Company must also read and adapt its conduct to the

principles set out therein.

The following picture shows the page described above.

Vendor Portal displays the page which requires acceptance of the terms of use.

Acceptance of terms of use

At this stage the Company must consent to Ariston Thermo's processing of its company data

through the Vendor Portal in accordance with current regulations.

On the page dedicated to this purpose, the user can view a notice specifying how Ariston Thermo

will handle your Company's data. Therefore you will be prompted to:

declare that you have received proper information concerning privacy issues through the Vendor

declare that you know the rights set by law concerning data confidentiality;

consent to the processing of the Company's data provided through the Vendor Portal for specific use by

Company data the commercial purposes;

On the same page you can also display the Code of Ethics, the document which defines Ariston

Thermo's conduct in its business. Your Company must also read and adapt its conduct to the

llowing picture shows the page described above.

7 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

At this stage the Company must consent to Ariston Thermo's processing of its company data

On the page dedicated to this purpose, the user can view a notice specifying how Ariston Thermo

e Vendor

consent to the processing of the Company's data provided through the Vendor Portal for specific use by

On the same page you can also display the Code of Ethics, the document which defines Ariston

Thermo's conduct in its business. Your Company must also read and adapt its conduct to the

Page 8: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

After having clicked on the required entries, marked by (*), the process goes to the next step, in

which you can enter basic information on the Company.

Click to express consent

Consent to the acceptance of the

principles of the Code of Ethics

After having clicked on the required entries, marked by (*), the process goes to the next step, in

which you can enter basic information on the Company.

Choice of country

Notice on information

confidentiality

Declarations and consent

Ariston Thermo Code of Ethics

Transition to the next step

8 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

After having clicked on the required entries, marked by (*), the process goes to the next step, in

Notice on information

confidentiality

Declarations and consent

Ariston Thermo Code of Ethics

Transition to the next step

Registration manual

Page 9: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

2.3. Entry of Company data

The following picture shows the page in which you can enter the details of the Company.

After having clicked on the required entries, marked by (*), the process goes to the next step, in

which you can enter information on the registered office.

The following picture shows the page in which you can enter the details of the Company.

After having clicked on the required entries, marked by (*), the process goes to the next step, in

which you can enter information on the registered office.

Company name, to be entered WITHOUT

legal form, since there is a special field for

Legal form

Web address: if available, ent

following format: “http://….”

Click to continue to the next step: entry of Click to return to the previous step:

consent to terms of use

9 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

The following picture shows the page in which you can enter the details of the Company.

After having clicked on the required entries, marked by (*), the process goes to the next step, in

Company name, to be entered WITHOUT

legal form, since there is a special field for

that

Legal form

Web address: if available, enter it in the

following format: “http://….”

Click to continue to the next step: entry of

registered office

Page 10: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

2.4. Entry of the registered office

The following picture shows the page where you can enter the registered office.

Entry of the registered office

The following picture shows the page where you can enter the registered office.

Address to be entered WITHOUT house

number, since there is a special field for

that

FAX: the fax number can be used by

Ariston Thermo to send Orders. Read the

instructions for this field carefully

Office type. Among the offices that can be

entered, there must be at least one for which the

type is "Billing" and at least one for "Shipping". If

only the registered office is entered, it must have

both types

Click to continue to the next step: optional

entry of other offices

10 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

Address to be entered WITHOUT house

number, since there is a special field for

FAX: the fax number can be used by

Ariston Thermo to send Orders. Read the

ions for this field carefully

Office type. Among the offices that can be

entered, there must be at least one for which the

Shipping". If

only the registered office is entered, it must have

Click to continue to the next step: optional

entry of other offices

Page 11: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

After having entered the registered office, the process goes to the next page, in which you can

optionally enter the Company's other offices.

2.5. Optional entry of other offices

The following picture shows the page with which you can optionally enter the Company's other

offices.

After having entered the registered office, the process goes to the next page, in which you can

optionally enter the Company's other offices.

Optional entry of other offices

The following picture shows the page with which you can optionally enter the Company's other

Once you have entered the information of

an office, it must be saved by clicking on

"CONFIRM OFFICE". After doing so, you

can use this page again to enter another

office

Click to continue to the next step: entering

the "Administrator" user

11 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

After having entered the registered office, the process goes to the next page, in which you can

The following picture shows the page with which you can optionally enter the Company's other

Once you have entered the information of

an office, it must be saved by clicking on

"CONFIRM OFFICE". After doing so, you

can use this page again to enter another

Click to continue to the next step: entering

the "Administrator" user

Page 12: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

After entering the registered office, you can go to the next page to enter informa

Company's first user (Administrator user)

2.6. Entering the administrator user

After entering the registered office, you can go to the next page to enter information about the

Company's first user (Administrator user)

Entering the administrator user

The first user that is registered for the

Company assumes the role of

administrator.

The administrator must update the

information entered during the Company

registration step, create new users for

the Company and assign to them the

roles that match their activities on the

Vendor Portal.

The Company can have only one

administrator user. The administrator

user can transfer

administrator to another user.

Email address: enter a valid email address

valid and active! The Vendor Portal will send

important communications to this address about

the Company's registration!

Password: the user will be prompted to change it

at first access to the Portal. But the one entered

here can be kept.

12 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

tion about the

The first user that is registered for the

Company assumes the role of

The administrator must update the

information entered during the Company

registration step, create new users for

the Company and assign to them the

roles that match their activities on the

The Company can have only one

administrator user. The administrator

user can transfer the responsibility of

administrator to another user.

Email address: enter a valid email address that is

valid and active! The Vendor Portal will send

important communications to this address about

the Company's registration!

Password: the user will be prompted to change it

at first access to the Portal. But the one entered

here can be kept.

Page 13: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

After entering the administrator's credentials

step.

2.7. Sending the registration application

After entering the administrator's credentials, the user can go to the final Company registration

Sending the registration application

After entering the administrator user

credentials, the Vendor Portal shows a

summary page of all the information

entered. It is possible at this point to go

over the previously described steps to

make any changes or corrections.

If you believe that all th

been entered correctly, you can file the

registration application.

Sending the registration application; Step 1

Entry of the "Captcha": the text displayed must be

entered in the field

Sending the registration application; Step 2

13 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

the user can go to the final Company registration

After entering the administrator user

credentials, the Vendor Portal shows a

summary page of all the information

entered. It is possible at this point to go

over the previously described steps to

make any changes or corrections.

If you believe that all the information has

been entered correctly, you can file the

registration application.

Sending the registration application; Step 1 –

Entry of the "Captcha": the text displayed must be

entered in the field

Sending the registration application; Step 2 –

Sending the application,

Page 14: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

2.8. Completion of registration

After the registration application has been filed, the Vendor Portal shows the page shown below:

To properly terminate the Company's regist

by the Vendor Portal, containing the following message:

The email is sent to the address specified for the administrator user. Therefore you must make

sure that the address is correct and valid.

Following the specific instructions provided in the email, click on the link contained in the body of

the email. The Vendor Portal will bring up the page shown in the picture below.

2.9. First access

After having completed the Company's registration process, the

the first access by entering the username and password specified during registration.

Completion of registration

After the registration application has been filed, the Vendor Portal shows the page shown below:

To properly terminate the Company's registration procedure the user must wait for an email sent

by the Vendor Portal, containing the following message:

The email is sent to the address specified for the administrator user. Therefore you must make

sure that the address is correct and valid.

wing the specific instructions provided in the email, click on the link contained in the body of

the email. The Vendor Portal will bring up the page shown in the picture below.

After having completed the Company's registration process, the user administrator can perform

the first access by entering the username and password specified during registration.

14 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

After the registration application has been filed, the Vendor Portal shows the page shown below:

ration procedure the user must wait for an email sent

The email is sent to the address specified for the administrator user. Therefore you must make

wing the specific instructions provided in the email, click on the link contained in the body of

user administrator can perform

the first access by entering the username and password specified during registration.

Page 15: Ariston Thermo Vendor Portal Registration Manual · i-Faber S.p.A. Via Livio 20151 Milan, Italy Tel. +39 02 8683 8410 Fax +39 02 8728 3800 Ariston Thermo Registration Manual Cambi,

After entering your credentials, click on the "Enter" button.

The Vendor Portal displays a page in which the user is prompted to change h

However, it is possible to keep the password entered during registration.

After entering your credentials, click on the "Enter" button.

The Vendor Portal displays a page in which the user is prompted to change his or her password:

However, it is possible to keep the password entered during registration.

15 of 15

TH

E V

EN

DO

R P

OR

TA

L –

SU

PP

LIE

R M

AN

UA

L

is or her password: