Ariba Buyer On Premise Town Hall Jason Brown, Director April 2012 © 2012 Ariba, Inc. All rights...

© 2012 Ariba, Inc. All rights reserved.

Ariba BuyerOn Premise Town HallJason Brown, Director

April 2012

CS

2

Disciplined Innovation ApproachCombining all customer experience into the journey

Functionality and usability testing Early access programs

and design partnerships

Connect connect.ariba.com

On-site customer visits

Feature surveys

Advisory councils and user groups


Ariba Exchangeexchange.ariba.com

Single Code Base

9s5

9r1

Future Releases

8.2.2On-Premise

On-Demand

Innovation Options…

10s1 11sSeries

12sSeries

Ariba Planning – Where it all starts

3

Planning

•Planning processes: Strategic, ER, SR-CR

•Each processes has its own priority and timing for investments, enhancements and change requests

Develop-ment

•Define overall technical architecture

•Estimate effort

•Develop and test changes to the solution

Readiness

•Product Ready (milestones, Feature Validation, CAT)

•Ariba Ready (Internal KT, 13 Readiness teams)

•Customer Ready (KT and Early Access)

Release

•Change Management

•Communications

•Setup for Adoption

Support

•Premium support

•Issue and resolution management

•Escalation management

The overall goal for all planning processes is to maximum the return for customers and Ariba.© 2012 Ariba, Inc. All rights reserved.

Ariba Planning Processes

4

Strategic

(Ariba Drive

n)

•Ariba longer-term investments

•Often delivered over several releases

•5-20 features per OND release series

•100s of features per ONP release

Customer

(Customer Drive

n)

•Enhancement Request (ER) prioritized based on adoption needs

•Delivered in releases and SPs

•3-6 per SP; 30-50 per OND release.

SR-CR

(Quality

Driven)

•Service Request for quality-related fixes

•Priority: severe/critical defects

•Delivered in SPs and Hotfixes

•Hundreds per month

On-Demand• Quarterly releases

On-Premise• Every 18+ months


On-Demand• 5-8 week Service Pack

On-Premise• 8 week Service Packs

© 2012 Ariba, Inc. All rights reserved. 5

On-Premise Innovation

• Service Packs¨ 8-10 week cadence¨ Support for a Service Pack

for one year after General Availability

¨ Includes enhancements through 2012

• Point Releases¨ First one Q1 2014¨ 18-month cadence¨ Once delivered,

– Service Packs focused on stability, quality

• Network (s3) Releases¨ Every nine months

On-Premise Service PacksPrior to 2011 Now

Cadence Every 8-10 weeks Same

Service Pack Support

Support Two Service Packs (4 months)

Support Six Service Packs(12 months)

Content • Mostly S1 Defects, performance, certifications.

• Some straightforward features.

•Once another innovation vehicle is available, separate enhancements from defects

Documentation & Notifications

• Some new improvements based upon customer feedback.

• Technically focused

• Improved Connect • Improved Release Notes

♦ Business focused♦ Advance Notice of Next SP Contents

•Hot-Fix notifications• Improved Sizing Guide*•Safe Customization Guide*

© 2012 Ariba, Inc. All rights reserved. 6 * End 2012 / Early 2013


Approved and Nominated ERsSP Approved / delivered Nominated

SP19 • Collaborative Requisitioning: Quick Enablement• Invoice Reconciliation via Email Approvals

SP20 • Ability to Cancel PCO if Pcard Expired• Better Pcard Composition• Support Word 2010 for Contracts• Browser Certifications: FF7, IE9, Safari 5• Custom date Confoguration

SP21 • Support Office 2010• Database Certification: Oracle 11gR2

SP22 • Websphere 8 on AIX 6 (Java 6)• Database Certification: DB2 9.7 existing platforms

SP23 • Websphere 8 on existing Platforms• Weblogic 10mp3 on existing Platforms

SP24 • Websphere 8 on RHEL

Notes:New recent requests: AIX 7, RHEL 6


Innovation Planning

Requirements Gathering

Ongoing

Discussion, Prioritization, and Selection

Requirements Clarification & Estimation

Build Test Validate

Readiness

Release

June 2012

Dec 2011

Q1 2014

Jan 2013

Q4 2013

PrioritizeProcess

Service Pack Innovation

© 2012 Ariba, Inc. All rights reserved.9

Candidate 9r2 Downstream Features

• Buyer¨ Collaborative Requisitioning¨ Real-time accounting and

budget check approvals¨ P-card Purchase Orders for

Suppliers and commodities¨ Enhanced P-card

Reconciliation¨ Enhanced P-card

Configuration¨ Federated Process Control

• Catalog¨ Self-service Catalog

enablement¨ Complex Catalogs

– Kits and Bundles– Partial Items

¨ Public Favorites• Services Procurement

¨ Supplier Punch-in for Time and Expense Sheets


Pre-11s Key DownstreamBuyer

Feature Description

Collaborative Requisitioning There are 3 components:1. Dynamic Collaboration: This takes the collaborative functionality for Services Procurement and

uses it On Demand for standard catalog and non catalog items.2. N Bids and a Buy: It enforces that collaborative requisitions are sent to N suppliers based on

certain criteria.3. Quick Enablement Collaboration Request: This was back ported to CD in SP 19. Documentation: Procurements User Guide: Chapter 5: Collaborative Requisitioning

Real-time accounting and budget check approvals

This feature provides for budget check at the requisitioning level. The customers can import budgets from their ERP system and ensures that a user is not able to submit the requisition unless a valid budget is found and reserved.Documentation: Ariba Procurement User Guide: Chapter 2: Managing Budgets; Ariba Procurement Data Import and Administration Guide: Chapter 2: Configuring and Managing Budgets

P-card Purchase Orders for Suppliers and commodities

This feature enable customers to configure the adjustment types and to edit the accounting data during the PCard charge reconciliation.Documentation: Ariba Procurement User Guide: Chapter 7: Using Purchasing Cards; Ariba Procurement Data Import and Administration Guide: Part II Managing Charge

Enhanced P-card Reconciliation These features enable customers to configure the adjustment types and to edit the accounting data during the PCard charge reconciliationDocumentation: Ariba Procurement User Guide: Chapter 7: Using Purchasing Cards; Ariba Procurement Data Import and Administration Guide: Part II Managing Charge

Federated Process Control This feature enabled customers to deploy P2P across different group companies which may be on different ERP systems. This deployment option allows customers to control the business policies centrally and still give the procurement control to the group companies by creating different realms for each group company that are governed by a parent realm.Documentation: Federated Process Control Administration Guide 11s


Pre-11s Key DownstreamCatalog

Feature Description

Complex Catalogs Kits and Bundles, Partial Items

Support for Kits and Bundle allocations with APC. Eg. New Start induction kits or maintenance kits.Partial items are the ones that users need to provide the complete information about during requisitioning process. For example, a shirt could be modeled as a catalog partial item and user can provide a color and size of the shirt while requisitioning.Documentation : Ariba Procurement Content, Catalog User Guide, Release 11s

Public Favorites Ability to display public favorites for other users to viewDocumentation : Catalog Administration Guide for Buyers, Release 11s

Supplier Self Service Ability for a supplier to completely enable and update a catalog. This feature automates the complete process. The Buyer can set supplier specific validation rules. Suppliers download these rules to create catalogs. All loaded catalogs checked real time for errors and have real time error reporting. Suppliers correct the catalogs and only corrected, policy compliant catalogs are loaded in system.Documentation: Catalog Administration Guide for Suppliers, Release 49


Pre-12s Key DownstreamServices Procurement

Feature Description

Supplier Punch-in for Time and Expense Sheets

This allows a Supplier to punch in from the AN to Services Procurement to create Timesheets and Expense Sheets on behalf of their contractors. Documentation: Temporary Labor User Guide: Page 64: Creating Time Sheets from Ariba Network


Business OutcomeAriba Release Readiness Program

Ariba Release Readiness is the program that drives the readiness of Ariba, Ariba’s Customers, and the Solution itself.

1. Product is ready2. Ariba is ready3. Customers are ready

Release Readiness is the company-wide program to ensure the above happens on a release-by-release basis.

We Want Your Feedback and IdeasHow You Can Get Involved:• Participate in the On-Premise User Groups. An Ariba

Solution Manager will be there to collect your feedback

• Volunteer to provide feedback and share your ideas to the Solution Manager for your product

• Get involved on exchange.ariba.com

• The Enhancements Online section of our Connect support web portal at: http://connect.ariba.com/ is the most direct way of letting your voice be known for enhancement requests

• Our customer surveys, beta programs, functionality and usability testing are great ways to provide your feedback

14 © 2012 Ariba, Inc. All rights reserved.

http://connect.ariba.com/

Don’t Miss the General Session Panel Today at 5:15 p.m.


• Sustainable Supply Chains through Vested Trading Partner Relationships

¨ Long-term, mutually beneficial partnerships between buyers and suppliers are increasingly being described as vested relationships, defined by a shared vision, agreed-upon desired outcomes, transparency, trust, and win-win. Developing such trading partner relationships pays dividends in many ways, particularly when your goal is ensuring a sustainable supply chain. Join Tim Minahan, chief marketing officer for Ariba, as he explores the concept with Kate Vitasek, author of Vested Outsourcing, and Tim McBride, general manager for global finance shared services at Microsoft. Mr. Minahan and his guests will engage with Ariba customers who will talk about such investments at their companies, and the impact they have on their comprehensive sustainability programs.

¨ 5:15 p.m. – 6:00 p.m. – Florentine III and IV

Ariba Buyer On Premise Town Hall Jason Brown, Director April 2012 © 2012 Ariba, Inc. All rights...

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