Argentina Talent Analysis Landscape(Data Center Talent Analysis)-Data Centre Technician-DCEO Engineering Team Manager-Data Center Facility Manager-DCEO Cluster Manager

JANUARY 2019

22

AGENDA

Data Center Talent Analysis

Overview of the talent ecosystem

Talent Pool Sizing, Employer analysis and Job

Roles

Industry Level Analysis : Top peer Employers,

Workloads and Salary distribution

Relevant Employee Profiles

Defining the 4 Roles Analysed

Talent Hotspots : Analysis of MSAs, respective

colocation and private data centres

Argentina

33

Argentina's economy is Latin America's third-largest

and second largest in South America.

In this report, DRAUP has analysed the 4 data center

roles i.e. Data Center Technician, DCEO Engineering

Team Manager, Data Center Facility Manager and Data

Center Cluster Manager job roles and analysed talent

employed by peer companies and adjacent industries in

Argentina.

1

Argentina Insights

2

3

4

About this report

Source : CESSI, World Bank Data,Note: The represented data has been collected from multiple news sources and DRAUP Proprietary Talent Database

ARGENTINA - OVERVIEW

7 Argentine universities are ranked among Top 50 universities in Latin America and provide high

quality skilled talent in IT and new age software engineering fields.

Data centre talent pool across 4 roles in 2018 stood at ~1340. IBM, HPE and Level 3

Communications(acquired by Century Link) are traditional employers which have been operating in

Argentina for more than 2 decades and have large scale data centre facilities.

~700Total Data Center Technician Talent

~150Total Data Center Engineering Team Manager Talent

Argentina has over 5,000 Software/Internet and IT firms and around 60% of these companies are located

in capital Buenos Aires and the remaining 40% are based in other provinces, mainly in Córdoba, San

Luis and Santa Fe.

Buenos Aires is the regional hub for IT talent and serves the entire Latin American Region due its

advantage of having a large Spanish - Speaking population. The city is also located to nearby hotspots

such as Sao Paulo, which caters mainly to the Portuguese – Speaking Brazilian regions.

~100Total Data Center Facility Manager Talent

~100Total Data Center Cluster Manager Talent

44

Clusters Description Responsibilities (Not exhaustive) Technical Skills

Data Center

Technician

A Data Center Technician is responsible for system/network installation, configuration, and troubleshooting problems for the smooth running of IT and related operations. They are also responsible for the physical security systems, HVAC and all hardware related deployment

• Troubleshoot technical issues on various platforms ranging from systems, networking and power/mechanical systems.

• Configuration and Maintenance of Computers, laptops, Inventory tracking.

• Daily verification of the data-centre and industrial printers of the distribution center.

Skills:• Windows Server, Software Installation,• Linux/Unix Administration• Network Protocols: TCP/IP, Ethernet, L2/L3

technologies

• Certifications: CompTIA, CCNA Data Center, CCNP Data Center,JNCIP-DC, VCE-CIAE (Dell), VCP6-DCV (VMware)

1)

Job Families: List of 4 unique job clusters and definitions extracted from sample profiles (1/2)

Roles

• IT Support Technician • IT Specialist• Chief Technician• Data Center infrastructure

Technician• Computer Technician

Note: The represented data is derived from Draup’s Proprietary Talent Module and from multiple Information Technology profiles and job portals like LinkedIn, Indeed, Monster, Naukri, etc. updated in Dec, 2018

The Data Center Chief Engineer (CE) is in charge of all electrical, mechanical, and fire/life safety equipment within the data center while ensuring that they operate at peak efficiency. The role involves planned maintenance of equipment, daily corrective work, and emergency response. The CE's primary responsibility is the management and leadership of the Data Center Engineering Operations including on-site management of shift technicians, senior shift technicians, sub-contractors and vendors.

DCEO

Engineering

Team Manager

• On-Site management of Technicians, Senior Technicians, sub-contractors and vendors.

• Management of routine and emergency services for critical equipment such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.

• Establish performance benchmarks, prepare reports and conduct analysis on all aspects of facility operations and maintenance.

Skills:• Switchgear Management• Engineering Team Management• Server Rack Management• Troubleshooting• Client Server Management• Power Distribution Analysis• HVAC Management• Capacity Management• Incident Management

Certifications:CDFOM, CDCP, Automated Data Center Management, CDCMP®, CDCAP®, ITIL V3

2)

• Technical Engineer• IT Facilities Manager • Sr. Operations Engineer• Data Center Engineer• Supervisor • Infrastructure Tech Support

5+ years experience

5+ years experience

55

Clusters Description Responsibilities (Not exhaustive) Technical Skills

Data Center

Facility

Manager

The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The role also involves management of engineering technician teams working 24x7 along with operations budget and expenditures.

• Oversee all aspects of a data center’s operations.

• Assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum

• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion

Skills:• Switchgear Maintenance• Problem Management• Electrical Infrastructure Management• Vendor Management• Team Management

Certifications: CompTIA, CCNA Data Center, CCNP, CDCMP®,CDCAP®, CDFOM

3)

Job Families: List of 4 unique job clusters and definitions extracted from sample profiles (2/2)

Roles

• Data Center Facilities Manager• Data Center Operations Manger• IT Infrastructure Manager• Data Center Infrastructure

Manager• Facility Manager

Note: The represented data is derived from Draup’s Proprietary Talent Module and from multiple Information Technology profiles and job portals like LinkedIn, Indeed, Monster, Naukri, etc. updated in Dec, 2018

The Cluster Manager for Data Center Engineering Operations is responsible for managing department heads who own data center facility infrastructure across multiple regions. The role requires mature understanding of data center IT and facilities infrastructure and understanding of how the two coexist. The responsibilities include planning and executing Infrastructure Operations, AWS data center expansions, server hardware install as well as troubleshooting/repair.

DCEO Cluster

Manager

• Planning and executing the Infrastructure Operations

• Vendor management

• Hiring, managing, and developing the operations management team including compute operations managers, engineering operations managers, logistics operations managers, and security operations managers.

• Operation and maintenance of mechanical, electrical, and controls systems

Skills:• Cisco Networking• Troubleshooting• Project Management• Server Maintenance• Routers Management• Vendor Management• People Management• Service-Level Agreement Management• Team Management

Certifications:CDFOM, Project Management Professional (PMP), CDCMP®, CDCAP®, ITIL Foundation, , Data Center Certified Associate, Comptia Server +

4)

• Data Center Operation Manager

• Head, Infrastructure & Facilities

• Engineering Sr Manager -Regional Infrastructure

• Regional Manager, Data Center Operations

10+ years experience

10+ years experience

66

Skill

sC

ert

ific

atio

ns

Too

ls

Hardware Repair

Hardware & Software Troubleshooting

IT computer networking

*Listed skills, certifications and tools are a sample set and are not exhaustive

Talent Stack: Key Skills, Certifications and Tools associated with Data Center Technician and Data CenterEngineering Team Manager (1/2)

Roles Analysed

• CCNA Data Center• CCNP Data Center• IPLAN PROFESSIONAL CERTIFICATION IN NETWORKS• IBM CERTIFIED SPECIALIST - ESERVER P5 AND PSERIES ADMINISTRATION AND

SUPPORT FOR AIX 5L V5.3• Certified Data Center Technician Professional (CDCTP)• Cisco Certified Technician Data Center

Monitor System Processes

Cabling & deployment

Server Management and Repair

GRUB/LILO

SCSI

RAID

Perl

Switchgear Maintenance

Server Rack Management

Power Distribution

• CDFOM• CDCP• Automated Data Center Management• CDCMP® • CDCAP®• ITIL V3

Incident Management

Troubleshooting

HVAC Management & Maintenance

Linux/Unix

EHS

CMMS

CATIA

Data Center Technician DCEO Engineering Team Manager

Note : Talent Stack generated through DRAUP’s Talent Simulation Module

Team Management

Client Server Management

Capacity Management

Solaris

VBScript

AutoCAD

PLC

77

Skill

sC

ert

ific

atio

ns

Too

ls

Switchgear Management

UPS units, PDUs, wet cell batteries

HVAC Management

*Listed skills, certifications and tools are a sample set and are not exhaustive

Talent Stack: Key Skills, Certifications and Tools associated with Data Center Facility Manager and Data Center Cluster Manager (2/2)

• CompTIA• CCNA Data Center• CCNP• CDCMP®• CDCAP®• CDFOM

Problem Management

Vendor Management

People Management

Project Management

EHS

CMMS

Switches

Cisco Networking Tools

Troubleshooting

Project Management

• CDFOM• CDCP• Automated Data Center Management• Certified Data Center Management Professional (CDCMP)• Certified Data Center Audit Professional (CDCAP)• Data Center Operations Manager (DCOM)• Cisco Certified Network Associate Data Center

Regional Server Management

Routers

Vendor Management

Linux/Unix

AutoCAD

CMMS

EHS

Data Center Facility Manager DCEO Cluster Manager

Note : Talent Stack generated through DRAUP’s Talent Simulation Module

People Managememnt

Service-Level Agreement Management

Team Management

AutoCAD

Incident Management

Project Management

Incident Management

Roles Analysed

88

Data Center Landscape: Houses 25-30 Data Centers, majorly run by Server Manufacturers & Telecom Companies. Approximately 56% are owned by colocation service providers

Data Center Landscape of Argentina

Cordoba

• Colocation is the practice of housing privately-owned servers and networking equipment in a third party data Center.

• Colocation has emerged as one of the prominent business solutions for companies as it provides:• Economic Scalability• Low network latency• Physical Security• Flexibility• Disaster recovery• Infrastructure Maintenance

Data Center Distribution (Nos)

Buenos Aires 18

Rosario 2

Top Data Center Operators

Self-owned Data Centers

Colocation Service Providers

~13

Colocation Service Providers

~10

Private Data Centers

Buenos Aires

Cordoba 2

Regional 1

Rosario

IT Companies

Telecommunication

Media Operators & Internet

Services

Colocation Service Providers

Data Center Cluster Managers are concentrated in Buenos Aires which is the

regional hub catering to Latin America.

Source: datacenters.com, company websitesNote : The represented data is derived from Draup’s Proprietary Talent Module and from multiple sources.

99

Talent Dashboard: Talent pool sizing, sample titles across the 4 Job families i.e. Technicians, Engineering Team Manager, Facility Manager and Cluster Manager

1.a

Note : DRAUP’s Talent Simulation Module was used to analyze the distribution of ideal talent by locations and skill sets

*Listed roles are a sample set and is not exhaustive

Employed Talent Overview

Data Center Infrastructure Technician

Data Center Operations Technician

Data Center IT Specialist

VMware Infrastructure Support

Sample Roles

Data Center Technician

Employed Data Center

Technician

Talent in Argentina

~ 700

Data Center Technical Engineer

Data Center Sr. Operation Engineer

Data Center Head of Operations

Data Center Engineer

Data Center Engineering Team Manager

Employed Data Center

Technician

Talent in Argentina

Sample Roles

~90% profiles analysed have 5+ year of experience across the 4 Job roles analysed

Data Center Facilities Manager

Data Center Infrastructure Manager

Facilities Manager

Data Center Operations Manager

Sample Roles

Data Center Facility Manager

Employed Data Center

Technician

Talent in Argentina

Data Center Regional Sr. Manager

Regional Manager Data Center Operations

Data Center Operations Cluster Manager

Head Infrastructure and Facilities

Data Center Cluster Manager

Sample Roles

Employed Data Center

Technician

Talent in Argentina

~ 150 ~ 100 ~ 100

1010

Data Center Technician: Top employers for the relevant job roles are IBM, Telecom, IPLAN, Telefonica, and Claro

~60

~50

~50

~30

~25

Top Employers & Headcount Job Titles Workloads

• Data center operations technician• IT Specialist

• Data Center IT Specialist• Installation Hardware Planning technician • Certified Data center Specialist

• Data Center IT Specialist• Networking Specialist

• Data Center Operator NOC

• Monitor Network and Client Servers, Administration and remote configuration of servers. Active Directory, Exchange and Fileservers, virtual environments (VMware), Troubleshooting of incidents.

• Control of Storage Libraries, Cabling and preparation of racks for assembling teams.

• Installation of servers and the rack of the equipment in the data cente, the routing of the network and power cables inside the rack.

• Update the last level of the Firmware, installation of the operating system and corporate tools.

• Implement and monitor the infrastructure projects at the local and regional levels.• Troubleshoot and repair enterprise-level software and hardware issues.• Perform routine hardware repairs, replacements, as well as upgrades to existing hardware.• Install, de-Install and maintain servers, switches, routers, storage and other hardware.

• Design personnel and processes for maintaining specific operation within tech infrastructure.• Benchmark testing, installation, debug and maintenance of infrastructure components in

EMC NetApp storage environment.• Deployment and automation of server-based infrastructure.

Note : DRAUP’s proprietary talent module was used to analyze talent by locations and skill sets

• Data Center Infrastructure Technician

• Coordinate and monitor the execution of internal and external maintenance. • Maintain the service states, generator sets, parallel system of UPS, energy and fibre optic

measurements, thermography.• Installation of equipment, fiber optic structured wiring and telephone frames.

1111

• Manage Electrical Maintenance, preventive / corrective UPS, Rectifiers 48vcc, FM-200 fire stations, monitoring systems and air conditioning precision.

• Monitoring of alerts. Incident registration, tracking and escalation of cases by ticket system.

• Manage low Voltage Electric Installation such as boards, lighting and service outlets.• Design and management of automated systems for SCADA management, cooling and

building management with PLC, BMS and intelligent relays.• Design and maintain fire extinguishing and detection systems.

• Data Center Engineer

• Technical Engineer• Engineering Team Lead • Sr. Operations Engineer

~30

<10

<10

<10

<10

Top Employers & Headcount Job Titles Workloads

• Data Center Engineer• Data Center Engineering Manager

• Data Center Engineering Lead• Specialist Electromechanical Infrastructure

• Monitor and Coordinate infrastructure projects. Management of working groups composed of data center professionals and technicians.

• Budget and Capacity Planning. • Definition and selection of technologies and suppliers.

• Design and management of electromechanical infrastructure such as BMS, access control, CCTV, UPS, rectifiers, batteries, air conditioning, distribution, generator sets, etc.

• Drafting specifications and bidding documents for electromechanical infrastructure works including work instructions, procedures, protocols and methods of acceptance.

Note : DRAUP’s proprietary talent module was used to analyze talent by locations and skill sets

• Head of Planning and Technology• Head of Operations• Analista de Planificación Datacenter

• Design and maintenance of data center infrastructure.• Deployment of new technologies in Data Center, Definition of the service model with

partners, definition of service management layers.• Management and planning of preventive, predictive and corrective maintenance.

Data Center Engineering Team Manager: Top employers for the relevant job roles are IBM, CenturyLink, Telefonica, IPLAN, and Claro

1212

<10

<10

<10

<10

<10

Top Employers & Headcount Job Titles Workloads

• Data Center Services Specialist• Data Center Facilities Manager

• Team Leader Data Center Facilities• Facilities Specialist• Data Center Facilities and Network Manager

• Data Center Head of Facilities• Project Manager and Strategy for Data Center.

• Data Center Facilities Manager

• Manage the infrastructure facilities (electrical, mechanical, hardware, HVAC).• Interact with the supplier and service providers for ongoing demand of the projects.• Commission tests of electrical and mechanical systems.• Documentation of procedures and processes of operation and maintenance.

• Management of contractors and suppliers.• Management of Data Center infrastructure (network, power, cooling).• Installation and maintenance of industrial equipment switch / racks / UPS.• Inventory management, cost rationalization, budget control, growth planning and

forecasting.

• Manage teams at the energy, data and video level.• Coordination and implementation of electrical projects, refrigeration and design in Data

Center.• Design and upgradation of energy systems.

• Management of data center infrastructure such as switches, cooling equipment, power control etc.

• Ensure SLA compliance by vendors.• Management of specialist technicians.

Note : DRAUP’s proprietary talent module was used to analyze talent by locations and skill sets

• Infrastructure Facilities Manager

• Management of infrastructure facilities such as refrigeration works, energy management, switching rooms and transmission.

• Monthly Budget Monitoring and Control.• Support Team Management.

Data Center Facility Manager: Top employers for the relevant job roles are IBM, Hewlett Packard Enterprise, Telefonica, Cablevision-Fibertel and Nextel

1313

Data Center Cluster Manager: Top employers for the relevant job roles are IBM, CenturyLink, Cablevision-Fibertel, Hewlett Packard Enterprise, and Telecom.

<10

<10

<10

<10

<5

Top Employers & Headcount Job Titles Workloads

• Engineering Sr. Manager - Regional Infrastructure

• Data Center Operations Cluster Manager & Regional Teams Manager

• Regional Data Center Operation Technical Leader

• Data Center Operations Manager• Manager, Critical Facilities Services

• Infrastructure, Facilities and Datacenters Operation Specialist

• Strategy and roadmap definition of data center and IT Infrastructure • Management of contracts & agreements of DC & IT infrastructure department• Budget planning and definition. • Integration with Global Teams in NA, EMEA & APAC• KPIS reports (availability, incidents, outages, SLAs,, MTTR, etc.)

• Risk assessment, coordination and approval of maintenance activities.• Supervision of the maintenance personnel in order to comply with the operation and service

level requirements. • Preparation of estimated costs of new projects, Development of indicators, budgets and

technical reports.

• Co-ordinate data center maintenance and repair operations across the region.• Plan for capacity changes, maintaining corporate databases and ensuring compliance with

government regulations.• Ensure maximum uptime of servers and other equipment in data centers.

• Annual budget administration of data centres.• Online maintenance plans and contracts.• Energy management for critical missions and air conditioning of large computing centers.

Note : DRAUP’s proprietary talent module was used to analyze talent by locations and skill sets

• Head of Facilities

• Design, installation and administration of HP BladeSystem C7000, C3000 / DL Series physical servers.

• Construction and administration of clustered infrastructures.• Monitor performance indicators of the different servers that are managed, both on hosts

and on guest servers.

1414

45,000

69,000

85,000

95,000

60,000

110,000

125,000

135,000

Data Center Technician Data Center Engineering TeamManager

Data Center Facility Manager Data Center Cluster Manager

Mid Senior

Average Salary : Average salary across 4 Data Center roles

Note : Salaries mentioned above are average salaries of roles clustered in the specific domainNote : DRAUP’s Talent Simulation Module analyzed cost across job profiles

52,500

89,500

Average Salary

Ave

rag

e Sa

lary

(U

SD)

per

an

nu

m

115,500

100,500

Limited entry level profiles found with less than 5 years experience. Hence it is excluded from cost analysis

5-10 years 10+ years

1515

Peer Employer: extended list for Data Center talent pool across the 4 data center roles

Data Center Technician

IBMTelecom

IPLANTelefonica

Claro

LogicalisEricson

CenturyLinkTelecentro

Cablevision - Fibertel

DCE- S.A.

Data Center Facilities

Manager

IBM

Telefonica

BT

Metrotel

CenturyLink

Claro

Hewlett Packard Enterprise

CBRE Argentina

EY

Nextel

Telecom

Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type

Data Center Engineering

Team Manager

IBMHewlett Packard Enterprise

AT&TNokia

Claro

EYTelefonica

CenturyLinkTelecom

Cablevision - Fibertel

Arstat

Data Center Cluster

Manager

IBM

Telecom

Hewlett Packard Enterprise

DirectTV

CenturyLink

Claro

Arsat

Acts

EY

Cencosud S.A.

CableVision- Fibertel

1616

Core ResponsibilitiesCore Responsibilities

Core ResponsibilitiesCore Responsibilities

Data Center Technician: Sample Talent Profiles

Diego BorghiEducation: San Jorge Institute

• Installation of servers, the installation involves, the racket of the equipment in the Datacentre.

• Routing of the network and power cables inside the rack, update to the last level of the Firmware, installation of the operating system, installation of corporate tools,

Installation Hardware PlanningExperience in Current Role: 7+ YearsTotal Experience: 8+ Years

• Support and troubleshooting on customer claims category 3, 4, 5 (first level) in the networking products offered by the company, RPV (Virtual Routing), TLS (MPLS-VPWS), EWS (VPLS-MPLS), INT (Dedicated symmetric Internet)

• Monitor, detect and correct the faults on the Metro Ethernet, GPON, SDH network.

• Monitor the transport network DWDM and administration of Ciena and Alcatel equipment

Data Center Network SpecialistExperience in Current Role: 10 MonthsTotal Experience: 4 Years

Note : DRAUP’s proprietary talent module was used to analyze talent by locations and skill sets

Luis Alberto MayorcaLeonEducation: Santa Maria College

• Implementation and monitoring of infrastructure projects at the local and regional levels.

• Troubleshoot and repair enterprise-level software and hardware issues

• Perform routine hardware repairs, replacements, as well as upgrades to existing hardware

• Install and maintain servers, switches, routers, storage and other hardware

• Coordinate and monitor the execution of internal and external maintenance.

• In charge of service states, generator sets, parallel system of ups, energy and fiber optic measurements, thermographies.

• Installation of equipment, fiber optic structured wiring and telephone frames.

• Management of customer complaints. follow-up of incidents in the area or the requests for services generated by other areas.

Data Center Infrastructure TechnicianExperience in Current Role: 5+ YearsTotal Experience: 7+ Years

Leandro Bouza

Education: Technician in personal and professional informatics, EET Nª 2

Data Center Technical AnalystExperience in Current Role: 2+ YearsTotal Experience : 7+ Years

Mariano Gaston GonzalezEducation: Telecommunications Technician, IFTS 24

1717

Data Center Engineering Team Manager: Sample Talent Profiles

Note : DRAUP’s proprietary talent module was used to analyze talent by locations and skill sets

Core Responsibilities

• Manage and install custom upgrades for customers.

• Replacing cables, components and accessories when needed

• Maintaining records and drawing schematics of the centre.

• Ensure compliance with government regulations

• Development of electromechanical infrastructure (BMS, access control, CCTV, UPS, rectifiers, batteries, air conditioning, distribution, generator sets).

• Draft specifications and bidding documents for electromechanical infrastructure works including elaborate work instructions, procedures, protocols and methods of acceptance.

• Development of new ventures and improvements to the structure of the data center with respect to the electromechanical infrastructure.

Core Responsibilities

Hernan RomoEducation: Electrical and Electronics EngineeringUniversidad Tecnológica

Engineering Team LeadExperience in Current Role: 9+ YearsTotal Experience: 23 Years

William Torrelles

Education: Master in EnergyBuenos Aires University

Specialist Electromechanical InfrastructureExperience in Current Role: 5 YearsTotal Experience: 10 Years

Core ResponsibilitiesCore Responsibilities

• Manage preventive / corrective UPS, Rectifiers 48vcc, FM-200 fire stations, monitoring systems and air conditioning precision.

• Monitoring of alerts. incident registration, tracking and escalation of cases by ticket system.

• Handle technician shifts and routine work.

Ariel BertoneEducation: Electrical and Electronics EngineeringNational Technological University

Data Center EngineerExperience in Current Role: 7 YearsTotal Experience: 10 Years

Claudio WawrynczakEducation: Master in EnergyBuenos Aires University

• Plan the physical space of the data center capacity.

• Monitor and control infrastructure works such as structured cabling and energy management systems.

• Manage contracts and suppliers for the operation of datacentre. • Control of expenditure through Licensing (SPLA).

• Control of expenditures by HW Support .• Opex budget optimization (Licensing, HW Support and infrastructure works).

Data center Planning AnalystExperience in Current Role: 2+ YearsTotal Experience: 10+ Years

1818

Core Responsibilities

Data Center Facilities Manager: Sample Talent Profiles

• Management of contractors and suppliers.

• Management of data center infrastructure (network, power, cooling).

• Participation in the identification and resolution of complex problems related to facilities, new services, operations, performance or others aspects of information technology products and services.

• Coordination in maintenance of industrial equipment switches / racks / UPS.• Inventory management, cost rationalization, budget control, growth planning and forecasting.

Marcelo Martin DuarteEducation: Jose Manuel Estrada Institute

Data Center Facilities SpecialistExperience in Current Role: 2+ YearsTotal Experience: 10 Years

Daniel MondeloEducation: N/A

Core Responsibilities

• Manage infrastructure facilities (electrical, mechanical, hardware, HVAC).

• Interact with the suppliers and service providers for ongoing needs of projects.

• Commission tests of electrical and mechanical systems.

• Documentation of procedures and processes of operation and maintenance.

Data Center Services SpecialistExperience in Current Role: 9+ YearsTotal Experience: 26+ Years

Mario GraciEducation: Data Center Specialist, Mechanical EngineeringNational Technological University

Core Responsibilities

• Management of infrastructure facilities such as refrigeration works, energy management, switching rooms and transmission.

• Monthly Budget Monitoring and Control.

• Support Team Management.

• Inventory Control and Distribution.

Data Center Infrastructure Facilities ManagerExperience in Current Role: 30+ YearsTotal Experience: 30+ Years

Gabriel RuizEducation: N/A

Core Responsibilities

• Management of data centre infrastructure such as switches, cooling equipment, power control etc.

• Ensure SLA compliance by vendors.

• Inventory control, purchase and delivery management, coordination with suppliers.

• Management of technician teams.

Data Center Facilities ManagerExperience in Current Role: 7 YearsTotal Experience: 15 Years

Note : DRAUP’s proprietary talent module was used to analyze talent by locations and skill sets

1919

• Ensure best functioning of data center properties and their associated services.

• Design and construct data center for different specialties, with characteristics of high and low equipment density.

• Perform the execution of all the data center works in the company at the country level.

Core Responsibilities Core Responsibilities

Core ResponsibilitiesCore Responsibilities

Data Center Cluster Manager: Sample Talent Profiles

• Strategy and roadmap definition of data center and IT infrastructure.

• Management of contracts of DC & IT infrastructure departments.

• Budget planning and definition.

• Integration with global teams in NA, EMEA & APAC.

• KPI reports (availability, incidents, outages, SLAs, MTTR, etc.)

Engineering Sr. Manager - Regional InfrastructureExperience in Current Role: 18+ YearsTotal Experience: 23 Years

• Co-ordinate data centre maintenance and repair operations across the region.

• Plan for capacity changes, maintain corporate databases and ensure compliance with government regulations.

• Ensure maximum uptime of servers and other equipment in data centres.

• Gap Analysis of data center facilities in front of the Uptime Institute, for automotive businesses.

Manager, Critical Facilities ServicesExperience in Current Role: 8+ YearsTotal Experience: 19 Years

Gerardo DovalEducation: National Technological University

Head of FacilitiesExperience in Current Role: 2+ YearsTotal Experience: 19+ Years

• Risk assessment, coordination and approval of maintenance activities.

• Supervision of maintenance personnel in order to comply with operation and service level requirements.

• Development of projects related to improvements in the operation of infrastructure and new growth requirements.

Regional Data Center Operation Technical LeaderExperience in Current Role: 17 YearsTotal Experience: 23 Years

Note : DRAUP’s proprietary talent module was used to analyze talent by locations and skill sets

Miguel R. RubinoEducation: N/A

Pablo SanchezEducation: PG in Telecommunication ManagementUniversity of San Andres

Gonzalo SoteloEducation:National University of the Northeast