ArgentinaModernization Plan

Public Services & Administration -challenges

Bureaucracy Citizen must adapt to processes and requirements

Focused in administration itself, not in thecitizen

Each area working isolated - Lack of or littleintegration

Administrative Burden Public employee demotivated

People with little or without access to Internet and ICT services

Little use of ICT administrative processes

ICT investments: not leveraged, inneficientusage

Lack of transparency

Ministry of Modernization

OUR MISION To bring Innovationto PublicAdministration to:

• Provide Services to our citizens easier, simpler and faster• Empower Public employees to be change management agents• Promote openess and transparency• ICT as a facilitator

OUR VISION

A Modern Administration withthe Citizen in thecenter:

Knowing citizen needs and adaptng services to them

Close to the citizen

Among Public OrgsAmong Public – Civil

Integrated

Promote adoption of New Technologies

Innovative

Open Data and Open Government

Transparent

Through Simplification

Agile

Lowering costs while improvingquality

Effective - Efficient

The improvement of Government capacities is a neccesary condition to economic, productive and

social development of the country

Public Administration has to serve its citizens moving towards a 21st century Government

Why a Government Modernization Plan?

Modernization Plan: Working Pillars

Technology and Digital Government

Human Resources Development

Digital Country

Open Government and Public Innovation

Results-based Management and Public Commitments

Modernization21st centuryGovernment

Digital Administration

Easy, online and remote procedures

Technology and Digital Government

Plan de Tecnología yGobierno Digital

• Digital Identity – Digital Signature

• Electronic Processes

• Transparent Government purchases

• Infrastructure leverage

• Adoption of new technologies

• Vertical solutions: Health, Public Works, Citizen ID

Main Projects :

Technology and Digital Government

WWW.ARGENTINA.GOB.AR

We are unifying 100% of digital channels (currently +500) of the entire Public Administration in a single online web and mobile app.

Govern with the citizens

Government Accountability

Transparency + Participation + Collaboration

Open Government and Public Innovation

Gobierno Abierto e Innovación Pública

• Open Data National Platform

• Open Innovation Ecosystem

• Citizen Participation

Main Projects:

Open Government and Public Innovation

OPEN DATA PLATFORM

Ministerio de Modernización de la Nación

Ministerio de Modernización de la Nación

2do Plan de Acción Argentina - OGPOGP – 2nd ACTION PLAN

Electronic System of Price Publicity of Argentina (SEPA)

Through an online platform, citizens can access and compare supermarket prices to make better choices.

Public Consultation Platform

Ministerio de Modernización de la Nación

A new management culture

Planning + Results + Quality services

Results-based Management and Public Commitments

• Planning System in the Government

• Monitoring the commitments made to citizens

• Control Panel to monitor projects

Main Projects:

Results-based Management and Public Commitments

Reconognized + Valued

Human Resources Development

Empower Public Administration employees

• Improve Public Administration career

• Bring ICTs to employees

• Capacity-building through INAP

• Develop a Government school for high level Officials

• Public and Open application to public servant

positions

Desarrollo de los Recursos Humanos

Main Projects :

Human Resources Development

Smart cities in the Country

Sharing services + Connectivity + Capacity

Transparency + Digital services

Digital Country Strategy

País Digital

• Digital services shared in the entire country

• Efficient usage of technological capacity

• Connectivity to the entire country through public and

free WiFi

• Transparency in provinces and municipalities

Main Projects :

Digital Country Strategy

9% Public and Free WIFI

Only 6% of the municipalities

access to online procedures

82% of cities that do not publish

Data Management or do it in

basic level

Big municipalities

3% Public and Free WIFI

Only 3% of the municipalities

access to online procedures

85% of cities do not publish Data

Management or do it in basic level Medium

municipalities

Small municipalities

100 % Public and Free WIFI

100 % of the municipalities access

to online procedures

100 % of the cities do not publish

Data Management or do it in basic

level

Municipalities Current Status

Comprometido Abril

Pais Digital

Digital Country: Products in Progress

• Free WiFi

• Control Panel

• Vaccination Card

• Infrastructure

• Collaborative Environment

• Citizen Management

• Municipal Web • Live

María Inés BaquéSecretary of Public Management and Innovation

Ministry of Modernization

Thank you!