Are You Smarter Than A Dispatcher?
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Transcript of Are You Smarter Than A Dispatcher?
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Are You Smarter Are You Smarter Than A Dispatcher?Than A Dispatcher?
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As you are driving down a roadway,
you notice the reflectors in the
center line are red. What does this
mean?
Turn around, you are going the wrong way!
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Odd numbered highways run
what direction?
North and South
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Where did the idea of 9-1-1 come from?
Great Britain in 1937999 System
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Give one example of a consolidated
communications center
Typically formed under a JPA: ShasCom, Santa Cruz Regional,
Heartland Communications
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Three-digit highways are
what?
Connectors
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In what year was the first 9-1-1 call placed?
1968
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Give one example of a
contract communications
center
Santa Clara County, San Mateo County, Fresno County
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In what year was 9-1-1 mandated
in California?
1985
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In what city was the first 9-1-1
call made?
Haleyville, Alabama
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Give one example of a
small communications
center
Corcoran, Reedley, Morgan Hill, Orange Cove, Coalinga,
etc.
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What is a PSAP?
Primary Safety Answering Point
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Even numbered highways run
what direction?
East and West
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A primary PSAP is always what?
A law enforcement agency
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Where is or what designates the
exact north/south
center point in California?
A pine tree and palm tree in the center median of Highway 99, 5 miles north of the San Joaquin River. Palm tree on the south side/Pine tree on
the north side
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What is an ESN?
Emergency Services Number
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Give one example of a
medium communications
center
ShasCom, Santa Cruz Regional, Fresno SO, Kern
County
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What does ANI stand for?
Automatic Number Identification
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Give one example of a
large communications
center
Los Angeles PD/SO, Sacramento PD, Fresno PD,
San Diego PD/SO, etc.
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What does ALI stand for?
Automatic Location Identification
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What does TDD stand for?
Telecommunications Device for the Deaf
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On a 911 call, BUSN indicates a
call from a __________.
Business
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On a 9-1-1 call, RESD indicates a
call from a _____________.
Residence
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What does a blue reflector in or
near the center of a road indicate?
Fire hydrant nearby
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Name one example of a
secondary PSAP.
Fire/EMS
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Name the 5 W's for call taking.
Where, What, When, Who, Weapons
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What does the "H" in call taking
questioning mean?
How
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What is the acronym for describing a
vehicle?
CYMBOL or CYMBAL
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If a vehicle has a red light bar,
what would that indicate?
Fire vehicle
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When describing a vehicle, what
does the dispatcher give
first?
Color
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If a vehicle has a red and blue
light bar, what does that indicate?
Law enforcement vehicle
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A 9-1-1 call cannot be
transferred more than ________.
Once
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When describing a person, is it from head to toe or toe to
head?
Head to toe
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What is the recommended
maximum number of rings for a 9-1-1 call?
Three
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When answering 9-1-1 calls, what
must a dispatcher
always confirm?
Location/Address
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Who is the highest ranking law enforcement
official in the state?
State Attorney General
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Which type of calls are dispatched
first, crimes against property or crimes against persons?
Crimes against persons
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Which is a higher crime, felony or misdemeanor?
Felony
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9-1-1 is the number to dial
for an emergency anywhere in the
_______.
Nation
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When should an officer be advised of weapons
involved in a call?
Immediately
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As street numbering
increases, what is the rule?
Odd is on the left, even is on the right