Are you ready to optimize your security system to achieve organizational outcomes?

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Safeguarding your people, property, assets, and business continuity.

Traditional security services typically cover preventive maintenance, software maintenance and updates, monitoring, emergency response, and on-call service.

But at Siemens, we understand that every business has its own safety and security goals, and measures progress toward those goals in different ways. Locked within your systems is a wide range of data that can be harnessed in new and innovative ways to help you better align security services and maintenance with your resources and business priorities.

Siemens Security Services delivers an approach that is geared specifically for your priorities and success metrics. No matter your facility type, location, age, or overall system condition, we work together to first understand your goals, identify the services required to achieve them, and define the key performance indicators (KPIs) to measure success.

Security services increase the value and competitiveness of your buildings

We can choose from our comprehensive portfolio of security services to reach your organizational objectives and achieve your desired organizational outcomes. Our network of professional security experts—located across the U.S. in our more than 100 branches—provide responsive service that safeguards the people, property, and assets within your building.

Harness the power of your security system data

• Alarm reduction andmanagement for all systems

• Red flag analysis for accessdoors and video monitoring

• Visibility into structuredsecurity data, aligned toorganizational goals

• Proactive lifecycle analysisand management services

Proven Outcomes: Siemens step-by-step, measurable approach to service agreements Proven Outcomes from Siemens gives you a measurable, step-by-step process for identifying the KPIs that are meaningful to your business success, and then aligning security systems, maintenance, and digital services accordingly.

Our customized approach means services are delivered according to your needs, budget, and staff resources. And, you can demon-strate the impact of the service agreement and performance against your business objectives.

Customer Goals

• Document your goals, needs & KPIs• Conduct onsite audits and assessments

• Analyze data • Complete gap analysis

a service program around your business goals

• Measure performance

• Report on success toward KPIs

• Provide regulatory compliance documentation as needed

• Repeat the process

• Set up the service program

• Provide one-time services

• Document service delivery

• Suggest and implement

improvements

impact of your service program

services driven by KPIs

DEFINE

DEFINE

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Customer Goals

a service program around your business goals

impact of your service program

services driven by KPIs

DELI

VER

DELIV

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Siemens Industry, Inc. Building Technologies Division 1000 Deerfield Parkway Buffalo Grove, IL 60089

usa.siemens.com/service

© Siemens Industry, Inc., 2019 (Part# 153-SBT-453)

Siemens Security Services

Manage System Operation & Compliance

Optimize Performance & Productivity

Protect Lifecycle Investment

Keep your security systems operating at a high level and up-to-date with emerging and evolving technologies

Meet demands for data flow between security systems and business software applications for a seamless interface and transparent view of campus security and safety

Stay up-to-date with the evolv-ing technologies that are critical to business continuity; manage migrations and upgrades to receive the full benefit and return on your security system investment

Facility Assessment & Planning • Maintenance planning &

scheduling support

• Security Assessment

• Security compliance & policy planning

Test & inspection

Preventive Services

• Calibration

• Data backup & restore

• Network maintenance

• Preventive maintenance

Documentation Management

• Performance reporting

• S ystem documentation management & update

Corrective Services • Emergency onsite response

• Emergency online / phoneresponse

• Repair & replacement -Labor & material

• Spare parts inventorymanagement

Optimization Planning • System performance

assessment & strategy

System Improvements & Integration • Integration

• System optimization

Training & Operational Support

• Customer-directed support

• Education services

• Operator coaching

Managed Services • Access control management

• Alarm management / security

• Hosting

• On-site system operator /staffing support services

• Video monitoring &management

Technology Planning • Lifecycle planning

System Updates / Upgrades • Firmware updates

• Software upgrades

System Migration / Modernization • Server & client workstation

upgrades

• Technology migration

Retrofits & Extensions • System retrofits

For more information, visit usa.siemens.com/service

Delivering real results through Siemens holistic approach

Siemens vertical market expertise drives additional value:

• Commercial office & mixed-use development

• Data centers

• Government: local, state, andFederal

• Healthcare

• Higher education

• Hospitality

• K-12

• Life science

• Manufacturing

• Oil & gas