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72hours.orgAre you prepared?

How would you survive for 72 hours?In a major disaster, it might be at least

three days before vital services are restored.

The San Francisco Department of Emergency Management works closely with emergency responders, community partners and the public to engage in comprehensive disaster planning for the City and County of San Francisco.

In a major disaster, it might be at least three days until vital services are restored. This brochure provides information, ideas and resources to help you prepare your home, work- place and community for this critical 72 hour period.

San Francisco Department of Emergency Management1011 Turk St. | San Francisco, CA 94102 | 415.558.2700 | TTY 415.558.2709 | sfgov.org/oes

SAN FRANCISCO DEPARTMENT OF EMERGENCY MANAGEMENTSAN FRANCISCO DEPARTMENT OF EMERGENCY MANAGEMENT

BEFORE DISASTER STRIKES

Steps to Plan and Prepare for Any Disaster• Assembleemergencykits.(SeeBasicEmergencySupplies.)

• Keepcopiesofimportantdocuments(passport,driverlicense,socialsecuritycard,marriagelicense,will,deeds,financialstatements,etc.)inanoffsitelocationsuchasasafetydepositbox.Tofacilitateinsurancerecovery,includeaninventoryofyourvaluableswithphotographsorvideo.

• Learnhowandwhentoshutoffyourutilities.(SeeUtilities.)

• Discussallpossibleexitroutesfromeachroom,buildingandneighborhood.Ensurethatyourfamilyhasatleasttwoexitsfromeach.

• Decidewhereyouwillreuniteafteradisaster.Choosetwoplaces,oneoutsideyourhomeandanotheroutsideyourneighborhood,likeaparkorotheropenarea.

• Conductemergencydrillsandpractice“DROP,COVERandHOLD”atleastonceeverysixmonths.

• Alwayskeepyourcar’sgastankatleasthalffull.

Steps to Make Your Home Safe

• Besureyourhome’sstreetnumberisvisiblefromthestreet,soemergencyvehiclescanfindyou.

• Inyourhome,installatleastonesmokealarmoutsideofeachsleepingareaandoneadditionalalarmoneachadditionallivinglevel,includingthebasement.Ifhallwaysarelongerthan40feetbetweenthesleepingandlivingareas,usetwosmokealarms.Testeverysixmonthsandreplacebatteriesonceeachyear.

• KeepatleastoneABCtypefireextinguisheroneachlevelofyourhome.Learnhowandwhentousethem.Checkthepressuregaugesannuallytoensuretheyarefullycharged.

• Keephallwaysandexitsclearforeasyevacuation.Ensurethatallwindowsafetybarshaveemergencyreleases.

• Ensurethatvaluableelectronicsandtall,largeorheavyfurnishingsinyourhomeareequippedwithearthquakestraps,availableatmosthardwarestores.Moveheavyobjectstolowershelvesandinstallcabinetdoorlatches.

• Californialawrequiresyourwaterheaterbeproperlybracedsoitwon’ttipoverinanearthquake.

• Ifyourwaterheaterisn’tequippedwithaflexiblesupplyline,contactalicensedplumbertoinstallone.

• Storehazardouschemicals(e.g.gasoline,bleach,paintthinners)awayfromopenflamesandsecurethemtopreventspills.

Basic Emergency Supplies

Youcanbuypre-madedisasterkitsfromarangeofsources,oryoucanassembleoneyourselfusingitemsyoualreadyown.Eitherway,makesuretofamiliarizeyourselfwithyourkit’scontentsandtoreplaceanyperishableitemsbeforetheyexpire.

• DivideyouremergencysuppliesintoaHouseholdDisasterKittoshareathomeandpersonalGo-bagsforindividualfamilymembersincaseofevacuation.

• StoreyourHouseholdDisasterKitinaplacethatwillstillbeaccessibleifyourhomeisdamagedandunsafetoenter(e.g.abackyardshed).Ifthisisnotanoption,putitinaneasilyaccessiblelocationinsideyourhome.

• Storeyourhousehold’sGo-bagsinalocationthatiseasilyaccessibleintheeventyoumustevacuateyourhome.

Household Disaster Kit Checklist:Ifyourhomeisstructurallysoundfollowingadisaster,yourHouseholdDisasterKitwillallowyoutoremaininplace,evenwithoututilities.Putcontentsinawatertightcontainerthatyoucanmoveeasily(e.g.alargeplasticgarbagecanwithwheels).Include:

Sanitationsupplies(e.g.towels,washcloths,unscentedbleachwitheyedropperandheavydutygarbagebags)

Flashlightsandbattery-operatedlanterns(withextrabatteries&bulbs)

Plates,utensilsandpapertowels,etc.

Cookingsupplies(manualcanopener,campstove,fuel,lighter,pots,etc.)

Itemstoprotectyoufromtheelements,(e.g.warmclothing,raincoats,sleepingbags,mats,blankets,sturdyshoesandatentorheavy-dutysheetplastic)

Workgloves,goggles,crowbar,hammer,staplegun,adjustablewrench

Go-bags:EachhouseholdmembershouldhavehisorherownGo-bagasapartoftheHouseholdDisasterKit.Go-bagsaredesignedforuse:

• Athome,soyoucanremaininplaceevenwithoututilities;

• Ifyoumustevacuateyourhome;or

• Ifyoucannotreturnhome.

Becauseyoumaybeawayfromhomewhendisasterstrikes,youareadvisedtokeepaGo-bagatworkandinyourvehicle.


SAN FRANCISCO DEPARTMENT OF EMERGENCY MANAGEMENTSAN FRANCISCO DEPARTMENT OF EMERGENCY MANAGEMENT www.72HOuRS.ORG

Every Go-bag should include:Foodandwater(asmuchasyoucanpracticallycarry)

Portableradioandextrabatteries

Firstaidkitandhandbook

5-daysupplyofanymedicationsyoutakeregularlyandacopyofyourprescriptions

Whistle(toalertrescuerstoyourlocation)

Personalhygienesupplies(includingtoiletpaper)

Emergencylighting(e.g.glowsticks,flashlight,headlamp)andextrabatteries

Largegarbagebagsandpapertowels

Changeofclothingandahat

Sturdyshoes,incaseanevacuationrequireswalkinglongdistances

Dustmask

Pen,paperandtape

Cashinsmalldenominations

Copyofhealthinsurancecardanddriverlicenseoridentificationcard

Photosoffamilymembersforreunificationpurposes

Listofemergencycontactphonenumbers

More tips:• Inchildren’sGo-bags,includemedicalconsentforms,a

familyphotoforreunificationpurposesandafavoritetoy,cardsorbook.

• Includeflaresandjumpercablesinyourvehicle’sGo-bag.

• RemembertomakeaGo-bagforyourpet!(SeeTipsforPetOwners.)

Prepare to Communicate Post-Disaster

• Designateanout-of-areacontactpersonwhoisunlikelytobeaffectedbythesamedisaster.Instructfamilymembersinsidetheaffectedareatocontactthispersonwiththeirstatusfollowingadisaster.Thispersonwillactasaliaisonbetweenthefamilymembersaffectedbythedisasterandotherswhoneedtobeinformedofyourfamily’sstatus.

• Keepatleastonestandardfixedtelephoneinyourhome;portablephonesrelyonelectricalpowerandwillnotworkduringapoweroutage.

• Displayemergencynumbersbesideeachtelephone.

• Learnhowtouseyourmobilephone’stextmessagingfeature.Textmessagingusesadifferentpartofthecellnetworkanditmightbepossibletosendandreceivetextmessageswhenvoicechannelsformobilephonesandlandlinesarejammed.

• Registeryouremailaddressesandwirelessdevices(mobilephones,pagersandPDAs)atAlertSF.org.Whenpossible,theCitywillsendtextalertsaboutpotentialhazardsand/orpost-disasterinformation.Examplesincludetsunamiwarningsandlocaldisastershelterlocations.

FOOD

Storeenoughfoodforeveryoneinyourfamilytolastforat least 3 days.

• Storefooditemsthatarefamiliar,ratherthanbuyingspecial“emergency”food.

• Consideranydietaryrestrictionsyoumayhave.

• Idealfoodsdonotrequirerefrigerationorcooking(e.g.cannedfruit,vegetables,peanutbutter,jam,low-saltcrackers,cookies,cereals,driedfruit,cannedsoupormeats,juicesandnon-fatdrymilk).

• Markarotationdateonanyfoodcontainerthatdoesnotalreadyhaveamanufacturer’sexpirationdateonthepackage.

• Includebabyfood,formulaorotherspecialdietitemsforinfantsandseniors.

• Storethefoodinairtight,pest-resistantcontainersinacool,darkplace.

• Mostcannedfoodscansafelybestoredforatleast18months.Lowacidfoodslikemeatproducts,fruitsorvegetableswillnormallylastatleast2years.Usedryproducts,likeboxedcereal,crackers,cookies,driedmilkordriedfruitwithinsixmonths.

• Donotconsumefoodfromcansthatshowanysignsofdeterioration(rustorbulging).

• Afterapoweroutage,refrigeratedfoodwillstaycoldlongerifyoukeepthedoorclosed.Foodshouldgenerallybeconsumedwithin4hours.Foodinthefreezerwillnormallyremainsafefor2days.


wATER

Inadisaster,watersuppliesmaybecutofforcontaminated.Storeenoughwaterforeveryoneinyourfamilytolastforat least 3 days.

• Storeonegallonofwaterperperson,perday.Thisamountwillbeadequateforgeneraldrinkingpurposes.Threegallonsperpersonperdaywillgiveyouenoughtocookandforlimitedpersonalhygiene.Remembertoplanforyourpets.

If you store tap water:

• Tapwaterfromamunicipalwatersystemcanbesafelystoredwithoutadditionaltreatment.

• Storewaterinfoodgradeplasticcontainers,suchasclean2-litersoftdrinkbottles.(1gallon=approx.4liters.)Heavyduty,reusableplasticwatercontainersarealsoavailableatsportinggoodsstores.

• Emptymilkbottlesarenotrecommendedbecausetheirlidsdonotsealwellandbottlesmaydevelopleaks.

• Replacewateratleastonceeverysixmonths.

If you buy commercially bottled “spring” or “drinking” water:

• Keepwaterinitsoriginalcontainer,anddon’tre-storeabottleonceit’sbeenopened.

• Labelbottleswiththeirreplacementdate,andstoreinacool,darkplace.

• Replacewateratleastonceeachyearifbottlesarenotmarkedwiththemanufacturer’sexpirationdate.

Treating water after Disaster:

Ifyourunoutofstoreddrinkingwater,strainandtreatwaterfromyourwaterheaterorthetoiletreservoirtank(exceptifyouusetoilettankcleaners).Youcannotdrinkswimmingpoolorspawater,butyoucanuseitforflushingtoiletsorwashing.

Treatment Process:

Beginbystraininganylargeparticlesofdirtbypouringthewaterthroughacoupleoflayersofpapertowelsorcleancloth.

Next,purifythewateroneoftwoways:

• Boil–bringtoarollingboilandmaintainfor3-5minutes.Afterthewatercools,pouritbackandforthbetweentwocleancontainerstoaddoxygenback;thiswillimproveitstaste.

• Disinfect–Ifthewaterisclear,add8drops(1/8teaspoon)ofbleachpergallonofwater.Ifitiscloudy,add16drops(1/4teaspoon)pergallon.Makesureyouareusingregularbleach—5.25%percentsodiumhypochlorite—ratherthanthe“ultra”or“colorsafe”bleaches.Shakeorstir,thenletstand30minutes.Aslightchlorinetasteandsmellisnormal.

San Francisco Public utilities Commission: www.sfwater.org or call 3-1-1.

uTIlITIES

GasNaturalgasleakscancausefiresandexplosionsinsideabuilding.

• Ifyousmellgas,heargasescaping,seeabrokengasline,orifyoususpectaleak,shutoffthemainvalveandopenallwindowsanddoors.

• Ifyoususpectaleak,neverusecandlesormatches,anddonotturnonelectricalswitchesorappliances.

• Identifythemainshutoffvalve,locatedonthegaslinecomingintothemaingasmeter.Thisisusuallyontheexteriorofyourhomeorbuilding,orinanexternalcloset.Your main valve may look like this:

• Toturngasoff,givethevalveaquarterturnineitherdirection.Whenthelevercrossesthedirectionofthepipe(seebelow)thegasisoff.

• Keepacrescentwrenchorgasshut-offtoolnearbytoturnthelever.

• Onceyouturnoffthegas,neverattempttoturnitbackonyourself.Waitforyourutilitycompanytodoit,butbeawarethatitmaytakeseveraldaysforittobeturnedbackon.


ON OFF

Gas Meter


ElectricityElectrocutioncanresultfromdirectcontactwithlivewiresoranythingthathasbeenenergizedbythesewires.

• Locateyourhome’smainelectricswitch,whichisnormallyinthegarageoroutdoors,wherethepowerlinesenterthehome.Thepanelboxmayhaveaflipswitchorpullhandleonalargecircuitbreaker.

• Shutoffelectricitywhen:

Arcingorburningoccursinelectricaldevices.

Thereisafireorsignificantwaterleak.

Yousmellburninginsulation.

Theareaaroundswitchesorplugsisblackenedand/ orhottothetouch.

Acompletepowerlossisaccompaniedbythesmell ofburningmaterial.

waterAfteramajorearthquake,shutoffwateratthehousetoprotectthewaterinyourwaterheater,toilettanks,andhousepipes.Crackedpipesmayallowcontaminantsintothewatersupply.Inaddition,waterleakscancreatepropertydamageandelectrocutionhazards.

• Thewatershutoffisusuallylocatedinthebasement,garageorwherethewaterlineentersthehome.Thewatershutoffislocatedonariserpipeandisusuallyaredoryellowwheel.Turnwheelclockwisetoshutoff.

• Ifyouneedtoaccesswaterinyourwaterheater,lookforadrainlineonthebottomofthewaterheater.

Sewer ServiceAdisasterthatdisruptsallorpartoftheCity’swaterand/orsewerlinescouldaffectthewayyoudealwithhumanwaste.

• Ifthereisnowatertoyourtoilet,butthesewerlinesareintact,pour3-5gallonsofwaterintothetoiletbowltoflush.Youmayuseseawater,bath,laundryorpoolwater.

• Ifyoususpectdamagetoyourhome’swaterlines,doNOTflushthetoilet.Turnoffwateratthehousesocontaminatedwaterdoesnotenteryourwatersystem.

• Ifsewerlinesarebroken,linethebowlwithdouble-baggedplasticgarbagebagstocollecthumanwaste.Beforediscardingthebag,addasmallamountofbleach;thensealthebagandplaceinatightlycoveredcontainer,awayfrompeople.

• Ifthetoiletisunusable,useasturdybucketwithatightfittinglid,andlineitwithadouble-baggedplasticgarbagebag.

PG&E: (800) 743-5000 or www.pge.com San Francisco Public utilities Commission: www.sfwater.org or call 3-1-1

GETTING INvOlvED

Gettoknowyourneighbors.Findoutifanyonehasspecializedequipment,likeapowergenerator,orexpertisesuchasmedicalknowledge,thatmighthelpinacrisis.Identifyneighborswhomightneedassistanceafteradisaster.Makearrangementswithyourneighborstocheckoneachother’shomeorpetsifoneofyouisawaywhenadisasterstrikes.

Additionaltrainingandresources:

• JointheSFFireDepartment’sNeighborhoodEmergencyResponseTeam(NERT)andgetfreetrainingonhowtohelpyourselfandyourneighborsafteradisaster:(415) 970-2022 or www.sfgov.org/sffdnert

• Takepreparednessand/orsafetyclasseswiththeAmericanRedCross,BayAreaChapter:(415) 427-8077 or www.redcrossbayarea.org

• ContactTheVolunteerCentertofindouthowtohelpintimesofdisaster:(415) 982-8999 or www.thevolunteercenter.net

• BecomeavolunteerHamradiooperatorwiththeAuxiliaryCommunicationServices(ACS):(415) 558-2717 or www.sfgov.org/acs

• Setupyourown‘NeighborhoodWatch’groupthoughSFSAFE:(415) 553-1984 or www.sfsafe.org



TIPS FOR SENIORS AND PERSONS wITH DISABIlITIES

• Set up a Personal Support Network:Designatesomeonetocheckonyouinanemergencyandtohelpwithevacuationorsheltering-in-place.

• Prepare and carry with you an emergency health information card: Carryinghealthinformationwithyouwillhelptocommunicatetorescuerswhattheyneedtoknowaboutyouiftheyfindyouunconsciousorincoherent,oriftheyneedtoquicklyhelpevacuateyou.Includeinformationaboutyourmedications,adaptiveequipment,bloodtype,allergiesandsensitivities,insurancenumbers,immunizationdates,communicationdifficultiesandpreferredtreatment,aswellascontactinformationforyourhealthproviders,personalsupportnetworkandemergencycontacts.

• Personal Care Assistance:Ifyoureceiveassistancefromahomehealthcareagencyorin-homesupportprovider,findouthowtheproviderwillrespondinanemergency.Designatebackuporalternativeprovidersthatyoucancontactinanemergency.

• For Persons using a wheelchair:PlanforhowyouwillevacuateinanemergencyanddiscussitwithyourPersonalSupportNetwork.Ifyouuseamotorizedwheelchair,haveamanualwheelchairasabackup.

• For Persons who are Blind or visually Impaired:Keepanextracollapsiblecanebyyourbed.Attachawhistletothecane;useitifyouneedtoattractattention.Exercisecautionwhenmovingaroundafteranearthquake;itemsmayfallandblockpathsthatarenormallyunobstructed.

• For Persons who are Hearing Impaired:Keepextrabatteriesforyourhearingaidswithemergencysupplies.Considerstoringyourhearingaidsinacontainerattachedtoyournightstandorbedpost,soyoucanlocatethemquicklyafteradisaster.

• For persons with Communication Disabilities: Determinehowyouwillcommunicatewithemergencypersonnelifyoudonothaveyourcommunicationdevices.Storepaper,writingmaterials,copiesofawordorletterboardandpre-printedkeyphrasesspecifictoanticipatedemergenciesinallyouremergencykits,yourwallet,purse,etc.

• Disaster Registry Program (DRP) for Seniors and Persons with Disabilities:TheDRPmaintainsalistingofallseniorsanddisabledpersonswhowouldliketobecheckedonfollowingadisaster.TheDepartmentofPublicHealthmaintainsthissecuredatabase.Call 3-1-1 or www.sanfranciscoems.org

Older Adults/Disability Information line: (415) 626-1033, or www.preparenow.org

TIPS FOR PARENTS

Includeyourchildreninpreparingforanemergencysothattheyknowwhattodoandhowtogethelpfollowingadisaster.

• Provideyourchildrenwithemergencycontactnumbersandteachthemhowtocall9-1-1.

• Warnyourchildrennevertotouchwiresthatarehangingonpolesorlyingontheground.

• Tellyourchildrentoleavethebuildingiftheysmellgas.

• Practiceskillsbyincludingyourchildreninemergencydrillsandevacuation/reunificationplanning.(See“StepstoPlanandPrepareforAnyDisaster.”)

• Makearrangementstohaveyourchildrenpickedupfromschoolordaycareifyouareunabletodoso.

• Regularlyupdateyourchild’sschoolwithcurrentinformationregardingemergencycontactsandpersonsauthorizedtopickupyourchildfromschool.

• Learntheemergencyplansandpoliciesatyourchild’sschoolordaycarefacility.

SPECIAl NEEDS POPulATIONS


TIPS FOR PET OwNERS

Plan

• Keepacollar,currentlicenseandup-todateIDtagsonyourpetatalltimes.Considerhavingyourpetmicrochipped.

• Makesureyourpetiscomfortablebeinghandledandisusedtobeinginanappropriatecarrier,boxorcagefortransport.

• Keepanupdatedlistoftrustedneighborswhocouldassistyouranimalsincaseofanemergency.

• Tightenandsecurelatchesonbirdcages.Fastendownaquariumsonlowstandsortables.

KitMakeaGo-bagforeachpet.Include:

Sturdyleashesand/orcarriersfortransport.Apillowcaseisagoodoptionfortransportingcatsandothersmallanimals.

Muzzlesfordogs

Food,potablewaterandmedicineforat least one week

Non-spillbowls,manualcanopenerandplasticlid

Plasticbags,litterboxandlitter

Currentphotosofyourpet,forreunificationpurposes

Namesandphonenumbersofyouremergencycontact,localemergencyveterinaryhospitalsandanimalshelters

Immunizationrecordsandinformationonanymedicalconditionsand/orbehaviorproblems

PetFirst-Aidkitandhandbook

Portablefencingorbabygates

Respond• Rememberthatanimalsreactdifferentlyunderstress.The

mosttrustworthypetsmaypanic,hideandtrytoescapeorevenbiteorscratch.Outsideyourhomeandinthecar,keepdogssecurelyleashedandtransportcatsincarriersorpillowcases.

• Ifyourpetislost,contactthenearestanimalsheltertoreportyourpetmissingassoonaspossible.Whenitissafe,returntoyourneighborhoodtosearchanddistribute“LostPet”posters.

Evacuation: Doyourbesttolocateallyouranimalsandkeepthemwithyou.Ifyoumustevacuatetoadisastershelter,beawarethatshelterswillonlyallowserviceanimalsforpersonswithdisabilities.Inalarge-scaledisaster,animalshelterswillbesetupincloseproximitytohumanshelterswhenpossible.AnimalCareandControl’s(ACC)facilityat15thandHarrisonwillbeananimalshelteringresource.

Ifyoumustleaveyourpetsbehind:

• Informanimalrescueworkersofyourpets’status:Onyourfrontdoororinahighlyvisiblewindow,usechalk,paintormarkertowritethenumberandtypesofpetsinyourresidence.Includetheirlocationinyourhomeandthedatethatyouevacuated.

• Leaveplentyofwaterinalarge,opencontainerthatcannotbetippedover.

• Leaveplentyoffoodintimedfeederstopreventyourpetfromovereating.

• Donottieupyourpetinyourhome.

Animal Care and Control: call 3-1-1 San Francisco Disaster Preparedness Coalition for Animals: www.sfdpca.net


EARTHquAKE

If you are indoors when shaking starts:• “DROP,COVERANDHOLDON.”Ifyouarenotnearastrong

tableordesk,droptotheflooragainstaninteriorwallandcoveryourheadandneckwithyourarms.

• Avoidwindows,hangingobjects,mirrors,tallfurniture,largeappliancesandcabinetsfilledwithheavyobjects.

• Ifyouareinside,remainindoorsduringtheearthquake.

• Ifyouareinbedatthetimeoftheearthquake,staythereandcoveryourheadwithapillow.

• Inhigh-risebuildings,beawarethatthefirealarmsand/orsprinklersmayactivate.

• Ifyouuseawheelchair,lockthewheelsandcoveryourhead.

If you are outdoors when shaking starts:• Movetoaclearareaifyoucanwalksafely.Avoidpower

lines,buildingsandtrees.

• Ifyou’redriving,pulltothesideoftheroadandstop.Avoidstoppingunderoverheadhazards(e.g.bridges,overpasses,powerlinesorlargeoverheadsigns).

• Ifyouareonthebeachoranotherlow-lyingareaclosetotheoceanorbay,youcouldbeinthepathofatsunami.(SeeTsunami.)

Once the earthquake stops:• Checkthosearoundyouforinjuries;providefirstaid.Donot

moveseriouslyinjuredpersonsunlesstheyareinimmediatedanger.Keepthemwarmwithblanketsoradditionalclothing.

• Evacuatebuildingsusingstairs;avoidelevators.

• Checkaroundyoufordangerousconditions,suchasfires,downedpowerlines,gasleaksandstructuraldamage.

• Ifyouhavefireextinguishersandaretrainedtousethem,putoutsmallfiresimmediately.

• Avoidbrokenglass.

• Useextremecautionaroundspilledhazardousmaterials,suchasbleach,lye,gardenchemicals,paint,gasolineorotherflammableliquids.Whenindoubt,leavethearea.

• Replacephonesthatmayhaveshakenfromtheircradles.

If you are trapped in debris:• Moveaslittleaspossiblesothatyoudon’tkickupdust.

• Coveryournoseandmouthwithahandkerchieforclothing.

• Taponapipeorwallsothatrescuerscanhearwhereyouare.Useawhistleifoneisavailable.Shoutonlyasalastresort.

wHEN DISASTER STRIKES

IN ANY DISASTER

Whateveryoudo,staycalm.STOPwhatyouaredoing.LOOKaroundyouandcarefullyassessthesituation.LISTENforinstructionsbytuningintoaradionewssource,likeKCBS740AM.

• Foryourownprotection,cooperatefullywithpublicsafetyofficialsandkeepthestreetsclearforemergencyvehicles.

• Donotuseyourphoneexceptinlife-threateningsituations.

• Visuallyinspectyourbuilding’sstructuralintegrity.Ifthereismajordamagetothewallsorroof,evacuatethestructure.

• Usingaflashlight,inspectyourbuildingforgasandwaterleaks,brokenelectricalwiringorsewagelines.Ifthereisdamage,turntheutilityoffatthesource.(SeeUtilities.)

• At12nooneveryTuesday,SanFranciscoteststheOutdoorWarningSystem,comprisedof65sirensthroughouttheCity.Ifyouhearthesewarningsirenscontinuouslyatanyothertime,tunetoradiostationKCBS740AMforemergencyinformationbroadcasts.

• Considerchangingthevoicemailmessageonyourphonestoincludeyourfamily’sstatus.Ifyourlovedonescan’tgetacallthroughtoyou,theymaystillbeabletohearyouroutgoingmessage.

wHEN TO CAll 9-1-1

• Call9-1-1torequestemergencymedical,policeorfirehelp.

• Duringmajordisasters,9-1-1maybefloodedwithcalls.Bepreparedtowait.

• Bereadytoanswerquestionsfrom9-1-1operators.Stayonthelineuntiltheoperatorhangsup.

For non-emergency situations, call 3-1-1. PG&E: (800) 743-5000 Mental Health Assistance: (888) 246-3333, (415) 255-3737 or www.sfdph.org



TSuNAMI

Atsunamiisaseriesofwavescreatedbyasudden,significantdisplacementoftheoceanfloor.Theycanbegeneratedbyanunderwaterearthquakeorlandslide.

Tsunamiwavesmaybegeneratedbyaneventthousandsofmilesaway(DistantSource)andtakeseveralhourstoreachourcoast.Theymayalsobegeneratedlocally(LocalSource)andarriveinaslittleas10-15minutes,beforethereistimeforanofficialwarningfromlocalemergencynotificationsystems.ExpertshavedeterminedthataLocalSourcetsunamithatproducessignificantdamageisextremelyunlikelytooccurinSanFrancisco.

How might a tsunami affect San Francisco?TheCity’swesterntsunamiinundationzonerunsalongthePacificcoast.Ifatsunamishouldoccur,peopleintheinundationzoneareatriskofdrowning.

How will I know if a tsunami is approaching? • OutdoorPublicWarningSystemsirenswillsoundforfive

minutes.

• AlertSF,NOAAWeatherRadiosandEmergencyAlertSystembroadcastswillalsobeusedtonotifythepublicofpotentialtsunamis.

Intheeventofanyoftheabove,tuneyourradiotoKCBS740AMorotherlocalstationforinformationfromemergencyofficials.

If you are on or near the beach and observe the water receding in an unusually rapid manner, immediately evacuate eastward to higher ground—even if no official warning has been issued.

when evacuating the western inundation area:• Walktohighergroundbytravelingeastward,uphilltoward

SunsetBoulevard;

• Bringyourpetsinacarrieroronaleash;

• Offerassistancetopersonswhoaremobilityimpaired;

• Takeonlynecessaryitems(keys,wallet,ID,mobilephone,appropriateouterwear);

• Waitforthe“allclear”messagebeforereturningtolow-lyingareas.Tsunamiwavescancontinuetoarriveforseveralhoursaftertheinitialwaveandsometimesmaybespacedanhourormoreapart.

visit www.72hours.org/tsunami to view a map of the western tsunami inundation zone.


FIRE

Ifyoursmokealarmgoesofforyouseeafire:

• Remaincalmandgetout.

• Ifyouseesmokeunderthedoor,findanotherwayout.

• Feelthedoorwiththebackofyourhandbeforeyouopenit.Ifitishot,findanotherwayout.

• Droptothefloortoavoidsmokeandfumes.Crawltosafety.

• Ifyourclothescatchonfire,STOPwhereyouare,DROPtothegroundandROLLoverandovertosmothertheflames.

• Call9-1-1fromasafelocation.

• Ifyouaretrappedinaburningbuilding,staynearawindowandclosetothefloor.Ifpossible,signalforhelp.

• Donotgobackinsidethebuildingunlessinstructedthatissafetodoso.

SEvERE STORMS AND FlOODING

Severestormscancauselandslidesorflooding.Avoidlowerelevationstreets,drainagechannelsandotherareasthatmayflood.

• Iffloodingislikely,andtimepermits,movevaluablehouseholdpossessionstotheupperfloorsofyourhome.

• Ifwaterhasenteredagarageorbasement,donotwalkthroughit.

• Donotwalkthroughmovingwater.Sixinchesofmovingwatercanmakeyoufall.Ifyoumustwalkinwater,walkwherethewaterisnotmoving.Useasticktocheckthefirmnessofthegroundinfrontofyou.

• Donotdriveintofloodedareas.Iffloodwatersrisearoundyourcar,abandonthecarandmovetohighergroundifyoucandososafely.Youandthevehiclecanbequicklysweptaway.

• Stayclearofwaterthatisincontactwithdownedpowerlines.

• Donotallowchildrentoplayaroundhighwater,stormdrainsoranyfloodedareas.

• Ifyouareaskedtoleaveyourproperty,shutoffelectriccircuits.Ifadvisedbyyourlocalutility,shutoffgasserviceaswell.(SeeUtilities).

Department of Public works: call 3-1-1 or www.sfgov.org/dpw


TERRORISM

Aterrorist’sprimaryobjectiveistocreatefear.Youcankeepyourselfandyourfamilysafewithaccurateinformationandbasicemergencypreparedness.

Be Responsible:• Beawareofyoursurroundings.Notethelocationof

emergencyexits,payphones,firealarmsandfireextinguishers.Whateveryourlocation,considerthebestmeansofevacuation.

• Reportsuspiciousobjects,vehiclesorpersonstopublicsafetyauthorities.

If There Is a Terrorist Attack or Threat:• Staycalm.

• Bevigilant.Lookoutforsecondaryhazardssuchasfallingdebris,suspiciouspackagesorpersons.Reportanyconcernstopublicsafetyauthorities.

• Followtheinstructionsofemergencyservicepersonnel.

• Avoidspreadingrumors–confirminformationwithacrediblesource.

EvACuATION

Immediate risk:Ifyousmellgasorsmoke,seefire,orotherwisefearforyoursafety,evacuateimmediately.Onceyouareinasafelocation,call9-1-1andreporttheincident.

General evacuation orders:Iflocalofficialsissueevacuationorders,usetheevacuationroutesandmethodsspecified.Carpoolwheneverpossible.Iftimeallows:

• Putonsturdyshoes,long-sleeveshirtsandpants.

• Bringcarkeys,creditcards,roadmaps,mobilephone,chargerandimportantphonenumbers.

• Bringyour“Go-bags”.(SeeGo-bags.)

• Ifyouhaveapet,makesureitiswearingacollar,bringitinapetcarrierlabeledwithyournameandthepet’sname.Bringasmallamountoffood,medicationsandwaterforyourpet.(SeeTipsforPetOwners.)

• Lockyourhomeandshutoffthewaterandelectricity,butleavegasonunlessinstructedotherwise.

• Tellaneighborwhereyouaregoing.

• Callyourout-of-areacontactperson.


Ifyourneighborhoodexperiencesapoweroutage:

• Turnoffandunplugappliancesandcomputers.Leaveonelightoninthehouseorbuildingtoindicatewhenpowerhasbeenrestored.

• Avoidusingcandles,astheyarefirehazards.

• Donotuseagasstoveforheatingoroperategeneratorsindoors(includingthegarage).Eitheractioncouldcausecarbonmonoxidepoisoning.

• Ifatrafficsignalisnotworking,treatitasastopsign.

• SeetheFoodsectiontolearnaboutfoodsafetywhenyourrefrigerator’spowerisoff.

PG&E: (800) 743-5000 or www.pge.com

MASS TRANSIT EMERGENCIES

Masstransitsystemsmaybevulnerabletobothaccidentsandterroristincidents.Masstransitcustomersshouldbeawareandvigilant.Bewellinformedandknowyoursurroundings.

• Reviewemergencyexitinformationonthevehicle.

• Ifyouseesomething,saysomething!Reportallsuspiciousparcels,bagsorcontainerstothenearestpoliceofficerortransitemployee.Nevertouchasuspiciousobject.

• Intheeventofanemergency,remaincalmandfollowtheinstructionsoftransitorrescuepersonnel.

• WhenridingMUNI,neverleaveanundergroundstreetcarunlessinstructedorassistedbytransitemployeesorrescuepersonnel.Highvoltageelectricalsystemsthatpowerthecarscanbeextremelydangerous.

• Ifyouareinstructedtoevacuate,takeyourbelongings(butleaveyourbicyclebehind).

• IfyouareonaBARTtrain,usetheintercomattheendofthecartoreportyourconcernstothetrainoperator.BepreparedtogiveyourexactlocationandtheindividualnumberoftheBARTcaryouareriding.

POwER OuTAGE



CONTAGIOuS DISEASE EMERGENCIES

Acontagiousdiseaseemergencycouldaffectmanypeople,causingmildillness,hospitalizationorinrarecases,death.Tolearnaboutinfectiousdiseases,theCity’splansfordealingwiththemandhowtoprepareyourselfandyourfamilyforsuchanemergency,call3-1-1orvisittheSanFranciscoDepartmentofPublicHealth’sCommunicableDiseaseControlandPreventionwebsite, www.sfcdcp.org.

SHElTERING

Shelter-in-PlaceIfthereisareleaseofhazardousmaterials,officialsmayrecommendthatyoushelter-in-place.

• Goinsideimmediately.Shutallwindowsanddoors,includingthefireplacedamper.

• Turnoffairconditioning/heatingandventilationsystems.

• Listentoyourradioforfurtherinstructions.

• Remainindoorsuntillocalauthoritiestellyouitissafetogooutside.

Disaster SheltersInanemergency,youshouldremainatyourhomeorworkplaceifitissafetodoso,asthesewillprovideamorecomfortableenvironmentifshelterisnecessary.Ifyourhomeorworkplaceisunsafeandyoudonothaveanalternative,evacuatetoemergencysheltersasdesignatedbylocalofficials.

• Tellaneighbororfamilypointofcontactwhereyouaregoing.

• TakeyourGo-bagwithyoutotheshelter.(SeePersonalGo-bags.)

• Initially,emergencysheltersmaynotbeabletoprovidebasicsuppliesandmaterials.Considerbringingextraitems(e.g.blanket,pillow,airmattress,towel,washcloth,diapers,food,waterandsuppliesforinfants).

• Provideforyourpet:AnimalCareandControlstaffmaybeavailableathumanshelterstohelpwithpetshelteringneeds.(SeeTipsforPetOwners.)

This project was supported by US Department of Homeland Security Grant Number 2005-0015, awarded by the State of California, Governor’s Office of Homeland Security (OHS).

For more information or to request additional copies of this brochure, call 3-1-1.

HOUSEHOLD EMERGENCY INFORMATION

Keep this information in your Go-bag. visit 72hours.org for information on how to prepare your family for a disaster.

Date

Name

Date of Birth

Social Security Number

Medical Information(medication,allergies,specialistdoctors,equipmentorsupplies)

work, School or Other Address & Telephone Number

Date

Name

Date of Birth

Social Security Number

Medical Information(medication,allergies,specialistdoctors,equipmentorsupplies)

work, School or Other Address & Telephone Number

Name Telephone No. Policy Number

Doctor/Medical Plan

Pharmacist

Medical Insurance

Homeowner’s/Renter’s Insurance

Name Phone#(Day) Phone#(Evening)

Name Phone#(Day) Phone#(Evening)

Nearhome(example:acrossthestreet) Outofneighborhood(example:park)

DESignATED OuT-OF-ArEA EMErgEnCY COnTACT

LOCAL EMErgEnCY COnTACT

HOuSEHOLD EMErgEnCY MEETing PLACES

MEDiCAL & inSurAnCE inFOrMATiOn

SAN FRANCISCO DEPARTMENT OF EMERGENCY MANAGEMENT

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