Archiving Unstructured Information with Symantec Enterprise Vault 8.0 Skip Farmer Solutions...
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Transcript of Archiving Unstructured Information with Symantec Enterprise Vault 8.0 Skip Farmer Solutions...
Archiving Unstructured Information with Symantec Enterprise Vault 8.0
Skip Farmer
Solutions Architect
Agenda
Today’s Information Challenges11
Prioritizing Your Archiving Projects with Symantec22
What’s New in Symantec Enterprise Vault 8.033
2
Considerations and Keys to Success44
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Key Information Issues
How Can I…
• Reduce storage costs?
• Improve email & file server performance?
• Manage unstructured information?
• Keep data readily accessible to end users?
• How do I simplify discovery?
• Reduce storage costs?
• Improve email & file server performance?
• Manage unstructured information?
• Keep data readily accessible to end users?
• How do I simplify discovery?
ManageIT Risk
MaximizeIT Performance
3Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Information Risk Management
4
Find EasilyRetain Efficiently
Keep Attackers Out
Keep Information In
Unstructured Information
Managing and finding information is difficult
Application scaling and performance is critical
Unstructured content is growing exponentially
Today’s Information Challenges
90% of all corporate information created today is digital
End users spend ~60 minutes per week managing email
Users send/receive an average 17MB per day Available window for backups are shrinking
Storage budgets rising 7% vs. IT budgets rising only 2% Email is the #1 driver of storage growth
5Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Users Hit Their Email QuotasMailboxes Get Bigger and Bigger
Don’t Implement Email Quotas
Storage Costs Grow
Exchange Performance Suffers
Backup/Restore Windows Grow
Missed SLAs or Costly Snapshots
Challenge #1: Scaling is a Dilemma
ChallengeUsers Get a Lot of Email
Help Desk Calls: PST Corruption and Quota Issues
Implement Email Quotas
Still Using Storage and Backup
Risk Of LossLegal Search
Store PSTs On Laptop
Store PSTs On Network*
Users Create PST Files
*Microsoft doesn’t support PSTs on network (Microsoft KB 297019)
=
6Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Sally’s Mailbox
Challenge #2: Retention is a Game
Joe’sMailbox
Offsite Tapes
7
Sally’s Gmail Account
Sally’s PST File
Backup System
Jack (external)
EmailServer
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
De-duplicate
Crack passwords
Image
Filter
Index
Email Server
Export email from server mailboxes
Backup System/Offsite
Restore files from backup tapes
File Server/Sharepoint
Restore files from File Server/SharePoint
Desktop/PST Files
Image laptop to retrieve PSTs
8
Challenge #3: Search is a Fire Drill
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Agenda
Today’s Information Challenges11
Prioritizing Your Archiving Projects with Symantec22
What’s New in Symantec Enterprise Vault 8.033
9Symantec Discovery Solution
Considerations and Keys to Success44
10
Symantec Enterprise Vault 8.0
• Flexible Policy-based Archiving Software – Resource management– Retention management– Discovery management
• #1 Intelligent Archiving Solution – Lowest total cost of ownership– Strongest integration with Microsoft environment– Secure foundation for archiving– Scalable architecture
• Proven Technology – 9500+ customers and 16 MM+ users archived– Production customers archiving 5 MM+ messages/day– Deployments archiving 100K+ users
How Enterprise Vault Works
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• Transparent Access
• Search
• Discovery / Supervision
• Secure
• Rationalize
• Retain / Expire
• Future Proof
• Index
• Categorize
• Classify
Cheaper
EmailServerFile
Server
Faster More Reliable
EnterpriseVault
SharePointServer
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Enterprise Vault Archiving Platform
CLASSIFICATION
Legal
Info Sec.
HR
End Users
STORE
Migration
De-duplication
Compression
Transparency
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SharePoint
IM Servers
Email Servers
File Servers
Legacy Databases
ECM
Desktops
MANAGE
Retention
Preservation
Expiree
Audit
Archive
DISCOVER
Export
Supervise
Search/Review
Analysis
12Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
14
Flexible Archiving Policies
• By age, quota or combined
• Additional options
– Items > size
– Min. archiving age
– Delete original
– Shortcut contents
– By folder
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
• Dynamic shortcuts
• Preview archived content
• Forward, reply, delete
• Archive, restore and search via toolbar/menus
• Option for client-less deployment (“Universal Shortcuts”)
• Support for Domino and Outlook Web Access
Seamless End-User Experience
15Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Reduce Storage Costs and Improve Performance
• Optimized Single Instance Storage
– Global SIS and Vault Store Sharing
– Written to disk once
• Common storage model across archive
– Attachment-level sharing
– Sharing between Exchange, SharePoint, FSA etc.
– Support for block-level de-dup and/or compression
– SIS with WORM storage
Email Server
SharePoint
File Server
StorageNTFS, NetApp, EMC, IBM, Storage TEK, etc.
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EnterpriseVault
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Storage Reduction through PST/NSF Elimination
• Migrate PST/NSF into archive
– Even with mobile users
– Limited user action
Server Backup
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Enterprise Vault
PC Backup
PC
Network Share
• Locate PST/NSF
– Network servers
– PCs
• Dispose of PST/NSF
– Delete, hide
– Compact
Transparent End-User Access
De-Dupe Across Email,
Attachments, SharePoint, etc.
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
18
Intelligent Archiving for Files
File Blocking
• Create policies to prevent unwanted files and delete certain data types
• Notification of policy violation
• Ensures compliance with corporate policies
• Keeps questionable or unwanted files off storage resources
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
19
Intelligent Archiving for Managing Unstructured Information
Intelligent Retention
Intelligent Classification
Intelligent Discovery & Monitoring
Automatic classification
User classification
ECM classification
How long shouldI keep this?
Where should I store this?
Intelligent Filtering
Delete non-relevant email before archiving
Search and review by category
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Accelerate Email Migrations
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• Archiving reduces timefor mailbox move
• Proactively archive most of data in mailboxes
• Data reduced because of single instance storage and compression
Exchange 2003Exchange 2003 Exchange 2007Exchange 2007
Single User Archive
Single User Archive
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Export•Native Format
•Attorney Review•Coding Tools
Step 4.
Review•Role-based Workflow
•Analyses •Report & Audits
Step 3.
Collect & Preserve•Target Custodians
•Search•Apply Legal Hold
Step 2.
Archive•Centralized
•Apply Retention•Records Mgmt
Step 1.
21
How Archiving Helps with E-Discovery
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Export•Native Format
•Attorney Review•Coding Tools
Step 4.
Review•Role-based Workflow
•Analyses •Report & Audits
Step 3.
Collect & Preserve•Target Custodians
•Search•Apply Legal Hold
Step 2.
Archive•Centralized
•Apply Retention•Records Mgmt
Step 1.
22
Where Enterprise Vault Helps with E-Discovery
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Open ECM Open E-DiscoveryOpenContent Collection Open Analytics
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Investigation/Disclosure with Discovery Accelerator
• Search all archived content and metadata
• Search by custodian, keyword, phrase, date range, etc.
• Search custom tags from classification engines
• Encrypted content is flagged
• Automatic legal hold
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
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Reduce Time & Cost of E-Discovery via Guided Review
• Search within search• View conversation
threads• Bulk message
marking (rules based)
• Quickly filter by sender, date, tags, category etc
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Find, preserve and produce information for legal
Empower seamless end user data recovery
Enable corporate discovery and end-user search
Automatically archive all of your unstructured information
Consolidate servers and storage resources
Centralize information management and retention
Eliminate quota requirements and PST/NSF problems
Facilitate faster backup and restore times
Archive more than just email
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Key BenefitsSymantec Enterprise Vault
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Agenda
Today’s Information Challenges11
Prioritizing Your Archiving Projects with Symantec22
What’s New in Symantec Enterprise Vault 8.033
26
Considerations and Keys to Success44
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
• Optimized Single Instance Storage• Fingerprinting of archived items• Store once and share across across all
archived information• Works with geographically dispersed archives
• Common storage model for the archive• One enterprise platform for all unstructured
information
Retain Efficiently
Intelligent Archiving
Benefit: Reduces the amount of storage required cutting server and storage capital and running costs
What’s New – Enterprise Vault 8.0
Advanced Storage Reduction
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
• Dynamic Shortcuts
• Mobile Search • Blackberry & Windows Mobile• Search & access archived information
• Vault Cache• Synchronized offline vault access• Bandwidth optimized (uses BITS)
Retain Efficiently
Intelligent Archiving
Benefit: Access to archived items from familiar user interfaces like Outlook, Notes, or Windows Explorer
What’s New – Enterprise Vault 8.0
Seamless End User Experience
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
• Simplified installation and configuration for SMB• Getting Started Configuration Wizard• Option to install known default settings• Uses known best practices
• Easy day-to-day administration• Age & Quota archiving in same policy• Common Tasks Dashboard• Desktop Policy Rollout• Exchange Managed Folder Support• Simplified Backup• Automatic EV Forms rollout
Retain Efficiently
Intelligent Archiving
Benefit: Get EV up and running quickly and easily.
What’s New – Enterprise Vault 8.0
Simplified Install & Administration
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
• New analytics tools speed review (Guided Review)• Conversational view of email threads• Bulk message marking (rules based)• Search within search
• New higher productivity user interface• Lightweight client within browser• Quickly filter by sender, date, tags, category
etc• Similar to LiveMeeting console
• Self-service for lawyers, HR, security ops
Find Easily
Self-Service
Discovery
Benefit: Reduces cost and risk of legal discovery with powerful end-user, legal and administrator search
What’s New – Discovery Accelerator 8.0
Simplified E-discovery with Guided Review
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Agenda
Today’s Information Challenges11
Prioritizing Your Archiving Projects with Symantec22
What’s New in Symantec Enterprise Vault 8.033
31
Considerations and Keys to Success44
Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Keys to Success
• Starting Out
– Cost-justify around Storage and PST/NSF migration
– Educate differences versus email servers, ECM and E-Discovery
– Don’t try to boil ocean on policies and leave legal hold exposed
• Selecting
– Think long-term
– Consider manageability
– Focus on content intelligence
• Succeeding
– Think about scalability upfront
– Protect like a Tier 1 application
– Leverage the expertise of Symantec services
32Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Differentiator EV Advantage
Best Storage Footprint in Archiving
• Optimized global SIS on e-mail, files, IM, SPS & more.
• Intelligent archiving, classification & discovery
• Efficient & configurable index
• Block level de-dupe option
End User Experience
• Transparent anytime, anywhere archive access via native application, offline, web, & mobile
• Intuitive search, review & analysis for legal, HR & compliance users
• PST/NSF access via OWA/DWA
• WDS search integration
Leading Discovery Application
• Guided review & HTML future proofing accelerates search & analysis processes.
• Audited, roles based discovery workflow, not just search
• Flexible export in native or load file formats with tracking
• Broadest API level partner integrations for E-Discovery
Enterprise Vault Differentiators
33Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Differentiator EV Advantage
Secure & Scalable Platform for Long-term
• Highest security rating of any archive (Forrester Wave 08)
• ~50 active technology partners provide flexibility with storage, RM/ECM, discovery, search, etc. vendors
• 200k+ seat deployments
• Open APIs for EV & DA
Proven Customer Success & Commitment
• 500 personnel on EV (200 engineering,120 support, etc)
• Larger market share than any 6 competitors combined
• 8500 customers,16m seats
• Analyst dominance
Enterprise Vault Differentiators
34Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.
Thank You!
Copyright © 2008 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.