ARAMARK LEISURE · 2020-05-14 · SOUTH KOREA OUR TEAM. PROVIDES nutritious food to . 33 trapped...

HOSPITALITY CAPABILITIESARAMARK LEISURE

LEISURE CAPABILITIES

HOSPITALITYMANAGEMENT EXPERTISE Aramark’s leisure division provides a wide range of professional services to resorts, hotels,

conference centers, national and state parks, national forests, and other tourist destinations

throughout the United States and Canada. The below service matrix includes data from 2019.

SERVICES PROVIDED

– Lodging and hospitality services

– Fast-casual and fine-dining restaurants

– Catering, both on-site and off-premise

– Conference center management

– Retail and convenience stores

– Houseboat and other boat rentals

– Winter and summer recreation experiences

– Fuel services

– Wet and dry dock boat slip rentals

– Property management

SERVICE MATRIX

Retail 17%

Food and

Beverage 22%

Lodging 26%

All Other 16%

Tours 7%

Conference Services 4%

Houseboats 3%

Fuel 3%

Slip Rentals 2%

3


193

619

69

195

9

20

10 20

14

196

1

199

3

OUR HISTORYAramark creates living and learning environments that foster healthy growth, build loyalty, and create lasting

connections. Across food and beverage, facilities, guest and retail, our team knows how to perfectly balance the

familiar and the unexpected to make your destination unforgettable.

DAVRE DAVIDSON BEGINS SELLING PEANUTS OUT OF HIS DODGE

in Los Angeles, laying a foundation for

what would eventually become the

standard in service excellence, Aramark.

THE DAVIDSON BROTHERS

found Automatic Retailers of

America, or ARA.

ARA STUNS THE FOOD INDUSTRY

by acquiring Slater System, Inc., a much

larger food company, and moves the

headquarters to Philadelphia.

with a fresh new look and

a new tagline: We Dream.

We Do.

ARA TRANSFORMS INTO ARA SERVICES

We continue to expand worldwide as

South Korea is added to our growing

list of countries served, which includes

the United Kingdom, France, Germany,

Belgium, the Czech Republic, and Japan.

WE DEVELOP

ARAKOR IN

SOUTH KOREA

OUR TEAM PROVIDES

nutritious food to

33 trapped

Chilean miners.

WE

RE-ENERGIZE

OUR BRAND

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20

15

20

16

20

17

20

18

20

18

20

19

20

20

THE NATIONAL PARK SERVICE

awards Aramark the contract to provide

lodging, food and beverage, retail, recreation,

and transportation services to Yosemite

National Park in California’s Sierra Nevada

mountains.

and helps people impacted by natural disasters

in Texas, Florida, the Caribbean, and Mexico, and

communities devastated by the California wildfires.

Aramark donates more than $600,000 to the

American Red Cross and an additional $125,000 to

support Save the Children, Americares, Salvation

Army, Boys & Girls Clubs of America, and Feeding

Texas. All employee donations are matched.

ARAMARK WORKS WITH RELIEF AGENCIES

and announce our shared commitment

to improve the health of Americans

by 20% by the end of 2020.

WE JOIN

FORCES WITH THE

AMERICAN

HEART ASSOCIATION

TO BOOST DIVERSITY IN OUR SUPPLY CHAIN

THE

APPOINTMENT OF

NEW CEOby 2022 in 19 countries where

2 billion meals are served

annually across all lines of

business. The Sip Smarter

consumer marketing campaign

raises awareness, informs

consumers, and drives change.

John Zillmer brings deep

experience and expertise

in the food services and

related businesses.

Aramark announced a

partnership with Certify

My Company, which assists

self-classified suppliers in

obtaining third-party diversity

certifications.

WE COMMIT TO REDUCE SINGLE-USE DISPOSABLE PLASTICS of Avendra, LLC, the leading

hospitality procurement services

provider in North America,

and AmeriPride Services, a

6,000-employee uniform and

linen rental and supply company.

ARAMARK ANNOUNCES ACQUISITIONS

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HOTEL/CONFERENCE CENTERS LOCATION

GU

ES

T

RO

OM

S

Asilomar Conference Center Pacific Grove, CA 312

Boeing Leadership Center Florissant, MO 204

Chauncey Hotel & Conference Center Princeton, NJ 93

The Concordia Washington DC 121

Entergy Powerhouse Jackson, MS 34

The Executive Learning Centre at Schulich Toronto, Ontario 60

Executive Learning & Conference Center at

the Stephen Ross School of BusinessAnn Arbor, MI 105

FDIC L. William Seidman Center Arlington, VA 350

Federal Executive Institute Charlottesville, VA 91

Fluno Center for Executive Education Madison, WI 100

Georgetown University Hotel and Conference Center Washington DC 146

International Masonry Institute Bowie, MD 54

Janelia Research Campus Ashburn, VA 96

Lockheed Martin Center for Leadership Excellence Bethesda, MD 25

Mt. Washington Conference Center at Johns Hopkins University Baltimore, MD 56

National Advocacy Center at the University of South Carolina Columbia, SC 264

National Center for Employee Development Norman, OK 936

National Conservation Training Center Shepherdstown, WV 226

Steinberg Conference Center, University of Pennsylvania Philadelphia, PA 103

Thryv Hotel and Conference Center Dallas, TX 109

UMass Lowell Inn & Conference Center Lowell, MA 150

The William F. Bolger Center Potomac, MD 431

4-H Educational and Conference Center, Inc. Chevy Chase, MD 246

LODGING PROPERTIES

Over 600,000 Square Feet of Meeting Space Managed

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Over 7,000 Guest Rooms Managed

PARKS LOCATION

GU

ES

T

RO

OM

S

The Ahwahnee Yosemite National Park 123

Crater Lake Lodge Crater Lake National Park 71

Curry Village Yosemite National Park 482

Defiance House Bullfrog, UT 48

Denali Park Village Denali National Park 337

Far View Lodge Mesa Verde National Park 150

Glacier Bay Lodge Gustavus, AK 48

Housekeeping Camp Yosemite National Park 269

Lake Crescent Lodge Olympic National Park 55

Lake Powell Resort Page, AZ 348

Lake Quinault Lodge Quinault, WA 91

Log Cabin Resort Olympic National Park 28

Mazama Village Crater Lake National Park 40

Sol Duc Hot Springs Olympic National Park 33

Togwotee Mountain Lodge Moran, WY 88

Tuolumne Meadows Lodge Yosemite National Park 69

Wawona Hotel Yosemite National Park 104

White Wolf Lodge Yosemite National Park 27

Yosemite Valley Lodge Yosemite National Park 245

Zephyr Cove Resort Zephyr Cove, NV 32

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ARAMARK’S LEISURE DIVISION ORGANIZATIONWith a network and experience that spans the U.S. and beyond, Aramark offers a depth of corporate resources unlike any other in the industry. Aramark truly stands out is in areas where our company harnesses that depth to work together on local and regional levels, creating a community of management that provides diverse expertise, powerful problem-solving skills, and cultural resources to help enhance the visitor experience at every turn.

Aramark recognizes that even the greatest managers and project teams need

additional support and a broader perspective to ensure operations run smoothly,

both throughout the property and as a member of the larger community.

Aramark’s leisure division support structure is established to provide the project

team with the resources necessary to manage a successful operation.

– President — Bruce Fears

– Regional Vice President, West — David Sloma

– Regional Vice President, East — Scott McGinn

– Regional Finance Director, East — Scott Unterbrink

– Regional Finance Director, West — Mike Pettey

– Human Resources Director — Jordan Glazier

– Vice President, Food and Beverage — Brian Stapleton

– Associate Vice President, IT — Roger Franke

– Director, Sustainability, & Engineering — Allison Gosselin

– Vice President, Business Development — Susan Liston

– Vice President, Retail — Eric Flanigan

– Director, Central Reservations — Veronica Armstrong

– Marketing Director — Mary Johnson

– Corporate Food and Beverage Director — Randy Bain

– Director of Business Development, West — Taun Adams

– Director of Business Development, East — Chelsea Luhta

– Director, Revenue Management — David Duda

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VICE PRESIDENTStrategic leader of the region, responsible for providing vision and

overall direction to the team. Visits accounts annually and as needed.

DISTRICT MANAGERResponsible for ensuring consistent execution. Maintains client

relationships and coordinates regional and corporate resources to

support the front-line management team. Visits account monthly

and as needed.

HUMAN RESOURCES DIRECTORMaintains Aramark personnel policies, assists with sourcing ideal

candidates, coordinates ongoing development of talent, and supports

district managers with personnel issues. Visits accounts as needed.

SENIOR HUMAN RESOURCES MANAGERProvides support with hiring, training, and day-to-day human resources

expertise. Our human resources manager is located in the DC Metro

area and easily accessible for frequent visits and short notice assistance.

DIRECTOR OF FINANCEEstablishes and reconciles financial plans and ensures that cost control

and accounting procedures are implemented and monitored. Visits

accounts as needed.

REGIONAL RESOURCESThe range and depth of our regional support team

is one of the distinguishing benefits of Aramark.

Having resources closest to the business, or “feet

on the street,” is essential to successfully supporting

our front-line management teams and our partners.

With this in mind, we developed a regional team

which includes:

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CORPORATE RESOURCESOur products and services are delivered flawlessly.

That’s because at every level of our organization,

our experts are analyzing the research, developing

user-friendly solutions, and providing our local

teams with the knowledge and tools necessary

to ensure that our services can be delivered

seamlessly with zero defects. So much happens

behind the scenes that our clients and customers

forget how complicated creating a positive

workplace experience truly is.

By understanding our capabilities and reviewing the backgrounds

of selected individuals, you can gain a fuller understanding of what

happens behind the scenes.

RECRUITING SPECIALISTSThese specialists focus on sourcing and screening individuals for our

high-performance teams.

TRAINING SPECIALISTSThese specialists focus on delivering training to management and

hourly associates throughout our organization, including WEST

Customer Service Training and Catering Fundamentals Training.

LABOR RELATIONS ATTORNEYSThese specialists monitor, negotiate, and administer more than 600

labor contracts in the U.S. They strive for fairness and harmony in

labor management relations.

FISCAL CONTROL AND ACCOUNTABILITY SPECIALISTS

This group handles payroll, invoicing, monthly accountability,

and reporting.

INTERNAL AUDITORS AND ANALYSTSThese experts manage a central accounting system for price/cost

validity and consistency, and provide spot audits at client locations

to ensure full compliance with contract terms.

PROCUREMENT DEPARTMENTOur skilled buyers negotiate the lowest cost of product for our

local operations.

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GUEST EXPERIENCEOur parks, lodging, and conference center guests

consistently rate their experiences at our properties

above industry benchmarks. Through the feedback,

we are able to identify areas of success and areas to

improve. This continual self-examination enables us to

deliver above average guest satisfaction and experiences.

CUSTOMER FEEDBACKWe know that a great guest service program is nothing without clear,

measurable results. The best way to know how we’re doing against

expectations is to measure, and the most effective measurement tool we

have is an understanding of what our guests have to say.

Specifically, our satisfaction scores are ranked best in the Upper-Class

Lodging segment and compare favorably with JW Marriott, Kimpton

Hotels, and Four Seasons. We will continue to bring the same focus on

product quality and excellent parks performance that we achieve at our

other conference centers.

YOUR VOICE COUNTSAt Aramark, we take great pride in our partnership

with our clients and their consumers. In fact, two of

our company’s key focus areas are building client

success and consumer advocacy.

We know consumers continually face myriad choices and new options

daily, so truly understanding what they want is the focus of Your Voice

Counts, our industry-leading Voice of the Consumer program.

This innovative program enables our consumers to tell us exactly how we

are doing, what they’re thinking, and what they’d like us to do differently,

all in real time. Fostering this open communication—truly listening and

responding to their ideas, thoughts, and feedback—makes Aramark better,

and ensures our clients’ customers are happy, engaged, and satisfied.

How It Works

The success of Your Voice Counts is driven by four key elements:

1 CONSUMER AWARENESS

At our locations, we tell consumers

that their voices count through

promotional materials like signs,

invitation cards, and business cards

personally distributed by employees

during their interactions with

consumers.

2 ONLINE FEEDBACK TOOL

Consumers can access an online portal

to give feedback using a computer

or mobile device via the URL or QR

codes displayed on the promotional

materials. They are asked questions to

reach the heart of their experiences

with us, and are provided open-ended

opportunities to tell us what they think.

3 SERVICE ALERTS

Based on the feedback we get from

consumers, WOW and Rescue alerts

are automatically distributed in

real time so that our managers can

immediately address service issues and

applaud service excellence.

4 REPORTING

Managers review the feedback and

analyze the results through a reporting

dashboard that helps drive continuous

improvement at each of our service

locations.

TELL US WHAT YOU THINK.

HOW CAN WE MAKE YOUR NEXT VISIT EVEN BETTER?

Y O U R D I N I N G V O I C E . C O M

Y O U RV O I C E

C O U N T SE M P L O Y E E W O W

TO:

FROM:

PHOTO ID REQUIRED FOR REDEMPTION:

VALUE$CAN BE USED AT ALL LOCATIONS EXCEPT:

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RATES AND REVENUE MANAGEMENTWe developed a culture within Aramark's leisure division that is

centered not only on guest service, but also revenue growth. In

order to achieve the overall financial goals for our clients, we realize

that there has to be a major focus on finding the right customers

at the right price at the right time. In order to do this, we leverage

multiple business intelligence software platforms to evaluate

demand patterns and market conditions. This allows us to make the

appropriate decisions to maximize overall property revenues.

Our revenue management organization collaborates with our

key operational leads to gather collective buy-in on strategy

on a frequent basis. We work together to produce accurate

forecasts, which in turn enable our operators to make key

business planning decisions in regard to initiatives such as

expense mitigation, dynamic pricing, third-party distribution,

staffing, and capital spending.

At the end of the day, businesses thrive on profitability. That’s why

our team is focused on driving the most revenue we can through

our clients' direct channels. The revenue management department

works hand in hand with the national marketing team to align our

strategy to drive the most profitable business into these channels

first. We then augment that strategy using third-party channels

when appropriate.

We strive to be the overall RevPAR leaders within our competitive

set and continue to exceed the growth performance of the U.S.

lodging industry year after year.

SALES AND MARKETINGAnother example of Aramark’s expertise in park management, conference center, and hotel management is

reflected in our core sales and marketing capabilities. The following are a few examples of our expertise in

this critical field:

WIRED TO WINThe success of a sales organization starts with having a strong

leader, hiring and developing the right talent, and having a roadmap

for success. Instilling a culture of proactive selling with individual

and team revenue goal attainment and managing the sales pipeline

has proven to be successful at growing top-line revenue for all

our accounts. Creating efficiencies within the sales and execution

process, as well as using automation, enables our team to be fully

optimized.

Our team participates in regular, one-on-one and team training

sessions to refine their skills, share best practices, and create

synergy among the portfolio. Our client surveys through Deloitte

assist us with celebrating our successes through employee

recognition, while gaining insight to areas of opportunity that we

can improve upon. Our leadership team provides the tools and

resources to enhance productivity and maximize their selling

potential through guerrilla efforts. We have demonstrated this

through our community outreach and visibility on various industry

boards and networking organizations.

ACCOUNT MANAGEMENTSaturating the internal client is of utmost importance for both

transient and group business. We have demonstrated success in this

area through robust content and visibility on the client Intranet site

with a reservation link for the ease of booking accommodations.

Frequent interface with administrators and decision-makers has

been critical to our success. Besides traditional sales appointments,

we create newsletters and other internal communiqués, keeping all

parties abreast of newsworthy messaging related to their conference

and lodging venues to build trust and loyalty.

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PROSPECTINGThrough the use of Insight (lead generation) with TargetNet

(sales and catering platform) and SMS (property management

system), we can maximize productivity because all three solutions

are interfaced. Insight is a powerful search and mapping tool

that enables the sales team to mine a database with more than

1.7 million meetings and events, including more than 175,000

meeting planners across the country. Not only do we use Insight to

teleprospect for new business, but also to confirm appointments

for in-person sales calls during our sales blitzes and missions to

feeder markets to introduce the property.

MARKETINGThe centralized marketing team supports a wide spectrum of marketing

facets to include digital, public relations, email communications, paid

search, social media, and web design. Our team conducts regular

analysis of marketing efforts and optimizes channels to ensure top

performance and results.

CAPABILITIES

PUBLIC RELATIONS

– Media pitches

– Inquiries

– Press releases

– FAM trips

– Bloggers, social media influencers

SOCIAL MEDIA

– Manage multiple social media platforms

– Drive engagement and awareness of destinations

– Respond and communicate effectively with

audiences

– Analytics, testing, and optimization

EMAIL

COMMUNICATIONS

– Database management, lists segmentation

– Lead generation

– Template design


– Content and offer management

– Deliverability and compliance

WEB DESIGN

– Deliver top online consumer experience

– Drive direct bookings online

– Responsive design across all devices


PAID SEARCH

AND MEDIA

– PPC

– Retargeting

– Programmatic

– Social media advertising

CONTENT STRATEGY

AND SEO

– SEO optimization

– Content management

– Content strategy

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CENTRAL RESERVATIONSBACKGROUNDAramark Central Reservations (CRES) is a 53-seat call center that

supports all Aramark’s leisure division properties and concessions. We

are centrally located in the Biltmore area of downtown Phoenix, close

to major shopping and public transportation. Currently, we provide our

parks, concessions, and guests with full-service reservations support

for lodging, tours, and other ancillary activities in addition to rates and

inventory management and support. Whether guests contact us via

email or phone to learn more about our parks and the services they

provide or to make, modify, or cancel reservations, we are here to

provide best-in-class service during the hours of 7 AM–7 PM Monday–

Friday and 8 AM–7 PM Saturday–Sunday, 364 days per year.

TECHNOLOGY AND REPORTINGCRES is on a quest to drive higher guest satisfaction, improve service

delivery, and reduce operating costs. Given that consumers expect

high-quality service via multiple channels, it is important for us to

ensure we are providing our guests with options so they can chose

the communication channel that best suits their needs. To meet

guest needs, we implemented innovative cloud-based technology,

which expanded our service capability to include web chat, email

management, an enhanced IVR solution, automated guest satisfaction

surveys, and more robust call center reporting.

Email Management

Our new technology allows us to seamlessly blend all Internet-based

service requests into a universal contact routing engine. We have

the ability to track every interaction with unified reporting tools,

provide more efficient agent handling, and provide personalized guest

interactions that increase online sales and satisfaction.

Enhanced IVR Solution

Given the busy lives our guests lead, our enhanced IVR solution

provides our guests with the option to hold for the next available agent

or opt for a callback. If a guest selects the callback option, they can rest

knowing that their place in the queue has been reserved and they will

get a callback within a specified calling window.

Guest Satisfaction Surveys

In today’s environment, we provide automated post-call guest

satisfaction surveys to accurately measure guest satisfaction in a timely

and cost-effective way. Guest feedback is collected at the point of

interaction (primarily contact center), to better measure and improve

customer service.

Call Center Reporting

Our reporting provides us with access to customizable dashboards,

access to historical data, real-time service alerts, and the ability to

capture qualitative data regarding the reasons guests contact us. We

can provide all of this reporting at the property level.

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ARAMARK HOSPITALITY SYSTEMSAramark has a portfolio of software solutions available to

ensure the best visitor experience and maximize internal

reporting and timekeeping.

PROGRAM ELEMENTS PROGRAM BENEFITS

Automation of dining transactions, mobile

applications, and reporting

Guest service feedback

Sustainability platform

Ensures quality, training, safety inspections,

and surveys

ARAMARK HOSPITALITY SYSTEMSAramark has available a portfolio of software solutions to ensure the best visitor experience and to maximize internal reporting and timekeeping.

PROGRAM ELEMENTS PROGRAM BENEFITS

MICROSAutomation of dining transactions, mobile

applications, and reporting

Your Voice Counts Guest service feedback

Green Thread™ Sustainability platform

Operational

Excellence—PMD

Ensures quality, training, safety inspections,

and surveys

KRONOS—Time

Management System

Improves labor accountability; automated

processing improves efficiency

Encore! Encore! Employee recognition programs to reinforce and

recognize outstanding customer service

Delphi FDCRecords catering events and banquet

event orders

Improves labor accountability; automated

processing improves efficiency

Employee recognition programs to reinforce

and recognize outstanding customer service

Records catering events and banquet

event orders

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ENGAGED AND PRODUCTIVE EMPLOYEES

EMPLOYEE ONBOARDINGAND TRAINING

EMPLOYEE ENGAGEMENT• Hospitality

• Safety

• Technical skills• Behavioral Framework

• Communication

• Compensation

• Diversity and Inclusion

ENCORE! ENCORE!REWARD AND RECOGNITION

• Thank You

• Achievement Awards and Career Milestones

• Employee Appreciation

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SAFE COMMITMENTWe live our safety promise every day to enrich and nourish

those we serve.

LEADERSHIP OVERSIGHT Leadership sets clear expectations, drives accountability, and leads by

example to continue moving us toward Target Zero.

EMPLOYEE INVOLVEMENT Employees help create safe environments through regular

feedback opportunities.

NO HARM TO PEOPLE OR THE ENVIRONMENT

SA

FE

CO

MM

ITM

EN

T A

ND

PO

LIC

IES

SAFE STANDARDSEstablishing targeted, simple, and

highly visual guidelines to support

compliance and reduce risk delivers

your organization operational

excellence.

METRICS AND MONITORINGWe track our safety initiatives and

evaluate performance to assess

opportunities for continuous

improvement.

RECOGNITION AND INCENTIVESWe cultivate a culture of appreciation

for our employees and guests.

EDUCATION AND TOOLSTraining and support resources that

facilitate effective implementation

of our SAFE Standards are readily

available on Aramark’s SAFE Portal.

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CREATING AN ENVIRONMENT OF HEALTH AND WELLNESS

ENABLE...A food environment that encourages health

and well-being.

EDUCATE...An aware, informed, and empowered consumer.

ENCOURAGE...A heightened level of interest in and excitement

about healthy choices.

ENGAGE...A community that actively participates in and is

connected to a culture of wellness.

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WE BELIEVE...

HEALTHY FOOD FUELS HEALTHY PEOPLEWe believe that cultivating an environment filled with an abundance of

wholesome, fresh, nutritious foods is the single most important thing

we can do to create a culture of health and wellness.

HEALTH AND FLAVOR GO TOGETHERWe believe that healthy food can and should taste great. The best way

to encourage healthier choices is to make good-for-you food delicious

and satisfying. Our talented chefs find new ways to do this every day.

OUR FOOD SHOULD FIT YOUR LIFEWe believe that variety and choice are the key to satisfying your

diverse nutritional needs and dining preferences. We pride ourselves

on creating menus and environments that make it easy for you to find

the food that fits your life.

WE CAN MAKE A DIFFERENCE, EVERY DAYWe believe that there are thousands of ways to help build a healthy

dining experience—ingredient by ingredient, recipe by recipe, meal by

meal, and location by location. Through big changes or small, we seek

ways to help you live a healthier life.

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While Aramark is proud of the diversity recognition we have received, the

true impact of this recognition is that every award gives us the chance for

greater opportunities to improve our strategies and best promote diversity and

inclusion. We use the data and benchmarks to create new policies, implement

new and stronger practices, and build a more inclusive workplace.

DIVERSITY RECOGNITION

BLACK/AFRICAN AMERICAN LEADERSHIP IN FOODSERVICE & HOSPITALITY AWARDED

MFHA—Tribute to Black/African American

Leadership in Foodservice & Hospitality awarded

to Aramark’s COO of healthcare, education, and

facilities and Aramark’s executive vice president of

growth for higher education.

TOP 10 BEST COMPANIES FOR ERGS

Elevate Resource Group Academy—

Recognized for excelling at leveraging,

cultivating, and empowering ERGs.

TOP 10 VETERAN

FRIENDLY

EMPLOYERS

TRIBUTE TO ASIAN AMERICAN LEADERSHIP

MFHA—Tribute to Asian American

Leadership in Foodservice & Hospitality

awarded to Aramark’s senior vice president

and deputy general counsel, and Aramark’s

vice president of diversity and inclusion.

ARAMARK NAMED TO LATINO 100 LIST

Aramark was named to LATINO Magazine’s

LATINO 100, an annual listing that spotlights

companies providing the most viable

business opportunities for U.S. Latinos.

MFHA —Tribute to Multicultural Allies in Hospitality

awarded to Aramark’s chief growth officer.

ALLIES IN

HOSPITALITY

MULTICULTURAL

AWARD

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MFHA—Tribute to Multicultural

Allies in Hospitality awarded to

Aramark’s chief growth officer.

ERG &

COUNCIL

HONORS

AWARD

TOP 50 BLACK ENTERPRISE’S PRESTIGIOUS LIST FOR DIVERSITY

The qualitative

survey focuses on the

participation of African

Americans and other

minority groups in four

categories: employee

base, senior management, board of directors,

and supplier diversity.

Aramark was named a Top 50

Employer by CAREERS & the

disABLED Magazine, for the sixth

consecutive year, for providing a

positive working environment for

people with disabilities.

Aramark ranked 2nd in the industry

and 71st overall on Fortune’s 2020

World’s Most Admired Companies.

Aramark was named a Best Places to Work

for LGBTQ Equality, earning a perfect score of

100% on the 2020 Corporate Equality Index,

a national benchmarking survey and report

on corporate policies and practices related to

LGBTQ workplace equality, administered by

the Human Rights Campaign.

Aramark was once again

named a Top 50 company for

Diversity by DiversityInc.

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FOUR PILLARS OF CORPORATE RESPONSIBILITY

OUR APPROACH TO CORPORATE RESPONSIBILITY – Lead by example by increasing transparency and dialogue

about social responsibility issues in our industry

– Continuously improve our operations and create

consistent, replicable programs to achieve the

greatest impact

– Identify innovative, responsible, and effective solutions

for the issues we believe matter most to our employees,

customers, and communities

– Offer clients and customers a wide range of eco-friendly,

responsibly sourced product options

– Empower our clients to achieve their corporate

responsibility goals by sharing our insights

and experience

WE WORK HARD TO CONTINUOUSLY IMPROVE OUR ACTIONS, EVERY DAY.

PHILANTHROPY Investing in tomorrow

EMPLOYEE VOLUNTEERISM

Living our mission, every day

OPPORTUNITIES FOR SUCCESS

Delivering training and education

ENGAGE COMMUNITYStrengthening our neighborhoods

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CONFERENCE CENTERSAramark is proud to be one the largest operators

of conference centers throughout the United

States. We offer impressive culinary talent, service-

oriented sales teams, inviting accommodations,

well-equipped meeting spaces and much more.

Learn more at AramarkMeetings.com

IACC Over 75% of Aramark’s conference center

venues are IACC accredited which means those

properties have met the high quality standards

and criteria set forth by IACC.

– Mission Bay Conference Center at the University of California,

California

– Mt. Washington Conference Center at Johns Hopkins University,

Maryland

– National 4-H Conference Center, Maryland

– National Advocacy Center at the University of South Carolina

– National Center for Employee Development, Oklahoma

– National Conservation Training Center, West Virginia

– Schulich Executive Education Centre, Ontario

– Steinberg Conference Center at the University of Pennsylvania,

Pennsylvania

– Thryv Hotel and Conference Center, Texas

– UMass Lowell Inn & Conference Center, Massachusetts

– The William F. Bolger Center, Maryland

– The Boeing Leadership Center, Missouri

– Chauncey Hotel & Conference Center, New Jersey

– The Concordia Hotel, Washington DC

– Executive Learning & Conference Center at the Stephen Ross

School of Business

– Entergy Powerhouse Conference Center, Mississippi

– FDIC L. William Seidman Center, Virginia

– Federal Executive Institute, Virginia

– FHI 360 Conference Center, Washington DC

– Fluno Center for Executive Education at the University of

Wisconsin, Madison

– Georgetown University Hotel and Conference Center,

Washington DC

– International Masonry Institute, Maryland

– Janelia Research Campus, Virginia

– Lockheed Martin Center for Leadership Excellence, Maryland

Boeing Leadership Center

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1. Adventure Aquarium, New Jersey

2. Asilomar Conference Grounds, Pacific Grove/Monterey, California

3. Bushkill Falls, Pennsylvania

4. Charlie Sands Whitewater Rafting, Wyoming

5. Colonial Williamsburg, Virginia

6. Crater Lake, Oregon

- The Cabins at Mazama Village

- The Chateau at the Oregon Caves

- Mazama Campground

- Crater Lake Lodge

7. Denali Park Village, Denali National Park, Alaska

8. Denali National Park Tours, Denali National Park, Alaska

9. Far View Lodge, Mesa Verde National Park, Colorado

10. Gettysburg National Battlefield Museum, Pennsylvania

11. Glacier Bay Lodge & Tours, Glacier Bay National Park, Alaska

12. Glen Canyon National Recreation Area, Arizona & Utah

- Defiance House Lodge

- Lake Powell Houseboats & Marinas

- Lake Powell Resort

13. Hearst Castle, California

14. Hurricane Ridge, Washington

15. Kartchner Caverns, Arizona

16. Lake Tahoe Adventures, Nevada

17. National Constitution Center, Pennsylvania

18. OdySea Aquarium, Arizona

19. Olympic National Park, Washington

- Lake Crescent Lodge

- Lake Quinault Lodge

- Log Cabin Resort

- Sol Duc Hot Springs Resort

20. Oregon Caves Chateau, Oregon

21. Patagonia Lake, Arizona

22. Pikes Peak, Colorado

23. Togwotee Mountain Lodge & Teton Tour

Co., Wyoming

24. U.S. Mint, Colorado & Pennsylvania

25. Wilderness River Adventures, Arizona

26. Yosemite National Park, California

- Wawona Hotel

- Curry Village

- Housekeeping Camp

- The Ahwahnee

- Yosemite Valley Lodge

- Badger Pass Ski Area

27. Zephyr Cove Resort & Lake Tahoe Cruises,

Lake Tahoe, Nevada

OUR LODGING, DAY PARKS, AND CULTURAL ATTRACTIONS

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ARAMARK LEISURE

ARAMARK LEISURE · 2020-05-14 · SOUTH KOREA OUR TEAM. PROVIDES nutritious food to . 33 trapped...

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Transcript of ARAMARK LEISURE · 2020-05-14 · SOUTH KOREA OUR TEAM. PROVIDES nutritious food to . 33 trapped...