AR800V v3.0 User Manual

1. Overview ..................................................................................................................................... 1

1.1. About AR800V v3.0 ........................................................................................................... 1

1.2. Advanced features and benefits .......................................................................................... 1

1.3. Features and Technical Specifications ............................................................................... 1

2. Specification ................................................................................................................................ 3

2.1 Interface introduction .......................................................................................................... 3

2.1.1 Interface & Indicator Light Introduction ............................................................. 3

2.1.2 Interface of splitter ................................................................................................... 4

2.1.3 Package checking ................................................................................................ 4

2.2 Hardware Connection ......................................................................................................... 5

3. Configuration Guide ................................................................................................................... 5

3.1 Default Configuration ......................................................................................................... 5

3.2 Computer Configuration ..................................................................................................... 5

3.2.1 Log In...................................................................................................................... 6

3.2.2 Introduction for the Structure of WEB Interface ............................................... 7

3.2.3 Commit / Reboot ................................................................................................... 8

3.2.4 Internet Connection Configuration ..................................................................... 8

3.2.5 Wireless Configuration ....................................................................................... 12

4. Voice Configuration.................................................................................................................. 13

4.1 Voice – System Settings .................................................................................................... 13

4.2 Voice – SIP ........................................................................................................................ 14

4.3 Voice – End Points ............................................................................................................ 14

4.4 Voice – Dialing Plan .......................................................................................................... 15

5. Other Configuration ................................................................................................................. 16

5.1 LAN Configuration ........................................................................................................... 16

5.1.1 Configuration of Modem’s IP Address ............................................................. 16

5.1.2 DHCP Configuration ........................................................................................... 17

5.2 Password Configuration .................................................................................................... 18

6. Troubleshooting ........................................................................................................................ 19

6.1 Unable to Access Internet .................................................................................................. 19

6.1.1 Check the Line and the Device ........................................................................ 19

6.1.2 CHECK YOUR CONFIGURATION .................................................................. 19

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1. Overview

1.1. About AR800V v3.0

AR800V v3.0 is a high quality multifunction

internet access device offering ADSL, VoIP, WiFi,

and LAN switch. It is also Integrated USB 2.0

Controller for USB Host applications. The

advanced Quality of Service (QoS) ensures high

quality in the bandwidth-consuming services like

IPTV, IP Camera and so on. It simply enable user

to build their wireless network upon LAN

network and play a role in the overall management and coordination to provide users

with convenience.

1.2. Advanced features and benefits

1. Support IEEE 802.11b/g WiFi, simply enable user to build wireless network

upon LAN network, and access internet through high speed ADSL router.

2. Support ADSL2+（maximum downstream 24Mbps and upstream 1Mpbs）

3. Support Advanced QoS (Quality of Service) feature. It ensures high quality

with smooth connection for any type of data. Particularly latency-sensitive

and bandwidth-consuming applications such as IPTV etc.

4. Support TR-069 remote management: configuration, software upgrade,

troubleshooting etc.

5. Support USB 2.0 Host.

1.3. Features and Technical Specifications

DSL Standards

ANSI T1.413 issue 2 compliant

ITU-T G.992.1(G.DMT) compliant

ITU-T G.992(G.lite) compliant: supports splitter-less implementation.

ITU G.992.3/4(ADSL2) compliant: enhanced performance on long lines

ITU G.992.5(ADSL2+) along with Annex A and M

Configurations

Payload Encapsulation

RFC 2516, PPPoE (PPP over Ethernet)

RFC 2364, PPPoA (ppp over AAL5)

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RFC 2684 Bridge

RFC 2684 Routed

Support 8 PVCs

Support Port Mapping

IP

NAT/NAPT

Firewall，support SPI(stateful packet inspection)

DHCP server

Port forwarding(support DMZ)

IP filtering，bridge filtering，Web filtering

Static routing

Dynamic routing(RIP and RIP2)

SNTP

VPN, support PPTP

Multicast：IGMP Proxy/IGMP Snooping

ALG

Ethernet

IEEE 802.3

4 port Ethernet: 10/100M Ethernet Auto MDI-X

WiFi

IEEE 802.11b/g compliance

Security：WEP 64/124/256 bits、WPA/WPA2

WMM QoS

WDS wireless AP

RF power : 20dBm

Antenna type : inside Omini-directional Antenna

RF on/off

ACS(Automatic channel selection)

MAC address white-black filter

Operation and Management (OAM)

Support Web based management

UPnP

Telnet/SSH

Software upgrade through HTTP/TFTP/FTP

TR069（CPE management through WAN interface）

SNMP agent and tools

QoS

IP QoS：base on source IP address, source and destination port, protocol and

DSCP

ATM QoS：support CBR，UBR，nrt-VBR，rt-VBR

QoS features including support for extended Impulse Noise Protection (INP)

for better IPTV quality

VPN

Hardware VPN engine supporting DES, 3DES, AES, SHA-1, SHA- 256, and

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MD5 operations

VoIP

Support MGCP or SIP protocols

Support one analog phone

Flexible dial plan customization

Support multiple CODECs, including G.711, G.729 and so on

Supports DTMF tone detection and generation

Support Echo Cancellation, Silence suppression, Comfort Noise Generation

and Voice Activity Detection(VAD)

SIP Call Forwarding

T.38 Fax Relay

2. Specification

2.1 Interface introduction

2.1.1 Interface & Indicator Light Introduction

Power LAN4 LAN3 LAN2 LAN1 USB WLAN VoIP DSL Internet

Reset Power USB LAN1 LAN2 LAN4LAN3 WiFi VoIP DSL

Item Label Description

Power ON：MODEM power on

LAN1- LAN4

OFF：Ethernet is disconnected

BLINK：Ethernet Traffic flows

ON：Ethernet is connected

USB

OFF：USB interface NC

ON：MODEM linked to devices via USB

interface

BLINK：USB data flows

WLAN

OFF：WLAN is disable

ON：WLAN is enable

BLINK: WLAN Traffic flows

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VoIP

On: the analog phone off-hook

Off: the analog phone on-hook

BLINK: voice transmitting via RJ-11 interface

DSL

BLINK Slowly：MODEM idle

BLINK Quickly：MODEM training, but not

synchronized

ON：MODEM synchronized to the DSLAM

Internet

On: in Router mode and ADSL connected, can

transmit IP packets

Off: in Bridge mode or ADSL disconnected

BLINK: Data transmitting via LAN interface

Interface

Introduction

Reset Restore to factory default settings

power adaptor

Power Power switch For 12V DC

USB Connect to USB devices

LAN1- LAN4 LAN interface for connecting to computer

WiFi WLAN switch

VoIP Connect to a analog phone

DSL Connect to the DSL line or the MODEM port of

Splitter

Antenna Sending & receiving wireless signal

Notice: the LAN port support 10M/100M, AUTO MDI-X.

2.1.2 Interface of splitter

Label Introduction

LINE Connect to the ADSL line

MODEM Connect to „DSL‟ port of the MODEM

PHONE Connect to the phone

2.1.3 Package checking

Your ADSL Router is shipped with the following items:

Item Quantity Remark

Power Adapter 1

Phone line 2

RJ45 Network Line 1

MODEM 1

CD-ROM 1

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Splitter 1

2.2 Hardware Connection

Introduction：

1、 Use a telephone cord to connect the LINE port of the splitter with the RJ-11 port (the

phone jack) on the wall.

2、 Use another telephone cord to connect the ADSL port of the splitter with the LINE port

of the ADSL Modem.

3、 Use another telephone cord to connect the telephone set with the PHONE port of the

splitter.

4、 Connect Ethernet port of the ADSL MODEM with 10/100BASE-T port of the computer

using the network cable that comes with the modem.

5、 Plug in the power cord, and turn on the power.

If you do not want Internet services and telephone voice services simultaneously, please just

connect the LINE port of the ADSL Modem with the RJ-11 port (the phone jack) on the wall using

a telephone cord. In this case, the splitter is not necessary.

3. Configuration Guide

3.1 Default Configuration

ADSL MODEM has pre-configured with the VCI/VPI which is in common use. The default

dial-up mode is bridge encapsulation. For bridge mode, no need to configure any more parameter.

However, the third party dial-up software is needed for connection with the Internet.

3.2 Computer Configuration

The default IP address for ADSL MODEM is: 192.168.1.1; The Subnet Mask is：

255.255.255.0. Users can configure ADSL MODEM through an Internet browser. ADSL MODEM

can be used as gateway and DNS server; users need to set the computer‟s TCP/IP protocol as

follow:

1、 Set the computer IP address at same segment of ADSL MODEM, such as set the IP

address of the network card to one of the “192.168.1.2”～ “192.168.1.254”.

2、 Set the computer‟s gateway the same IP address as the ADSL Modem‟s.

3、 Set computer‟s DNS server the same as ADSL Modem‟s IP address or that of an effective

DNS server.

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3.2.1 Log In

Power on to start the device, making sure your computer can PING via LAN port of ADSL

(the factory default IP is 192.168.1.1), then run IE. Inputting http://192.168.1.1 in the address

column, press ENTER, and authentication interface will pop up as below:

The default username and password is Admin for web log-on. Press ENTER or click on „OK‟

to enter into ADSL main page to perform configuration after entering the accurate user name and

password in the dialog box.

Warning: Please be sure IP of the computer network card is in the same IP range as ADSL

LAN port before trying to log on (ex: 192.168.1.1 and 192.168.1.21 are in the same IP range).

Please follow the steps below to enter: IE---Tool---Internet Option---Connection---LAN

Setup---Proxy server, disable the function „Proxy for LAN‟, that disable the proxy server.

If log on successfully, the main page will be displayed as follows:

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3.2.2 Introduction for the Structure of WEB Interface

Web interface consists of six menu options. Each option is for configuring certain part of the

whole system. User can perform the configuration of each part individually in accordance with

their own needs.

1) Overview

Here include the basic and advanced status information.

2) Configuration

Here include “Wireless Network”, “Internet Connection”, “Local Network

(LAN)”, “Voice Configuration”, “DHCP Server”, “DHCP Relay”, “IPv6 Prefix”

etc.

3) Security

Here include “IP Filtering”, “Port Forwarding”, “Virtual Server” etc.

4) Services

Here include “IGMP Proxy”, “IPv4”, “IPv6”, “Quality of Service”, “Mac Filtering” etc.

5) DSL Home

Here include “Management Server”, “CWM Parameters” etc.

6) Port Statistics

Here include “Voipfxs0”, “Voipcmdstat”, “DSL”, “Ethernet-1”, “Ethernet-2”,

“Ethernet-3”, “Ethernet-4”, “Wireless” etc.

7) Admin

Here include “Firmware Upgrade”, “Backup & Restore”, “Reboot”,

“Remote Access” , “Lan Access”, “Change Password”, “Time Zone” etc.

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3.2.3 Commit / Reboot

Committing changes saves them permanently. Users can commit changes to save them

permanently to flash memory by clicking on the commit button.

To reboot the device from the Commit and Reboot page, select a reboot mode from the

drop-down menu, and then click Reboot. You can select from the following reboot options:

Reboot is the default setting and reboots using the settings currently in memory, including

any changes you made and committed during the current session.

Reboot from factory reboots the device to default settings provided by your ISP or the

manufacturer. Choosing this option erases any custom settings.

3.2.4 Internet Connection Configuration

This is a wizard page that allows you to configure your modem to connect to the Internet. You can

access the Internet in one of several ways depending on the service provided by your Internet

Service Provider (ISP):

Using PPPoA (Point to Point Protocol over ATM) allows Internet access only after you

have entered a valid username and password.

Using PPPoE (Point to Point Protocol over Ethernet) allows Internet access only after you

have entered a valid username and password.

Using RFC1483.

Bridging.

Before starting Internet Connection, please obtain the following information from your ISP:

VPI/VCI

Protocol: PPPoA or PPPoE

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IP settings: Dynamic or Fixed. If fixed, then your ISP should also provide you an IP

address

NAT: Disabled or Enabled

PPP User Name and Password (also known as Broadband User Name and Password)

3.2.4.1 Internet Connection (ADSL)

This page allows you to add or edit or delete any connection.

ADSL is a form of DSL, a data communications technology that enables faster data transmission.

It does this by utilizing frequencies that are normally not used by a voice telephone call. The

distinguishing characteristic of ADSL is that the volume of data flow is greater in one direction

than the other, i.e. it is asymmetric. Providers usually market ADSL as a service for people to

connect to the Internet in a relatively passive mode: able to use the higher speed direction for the

"download" from the Internet but not needing to run servers that would require bandwidth in the

other direction.

Your modem supports multiple standards/annexes of ADSL such as AnnexA, BisA, BisB and

BisM. This page allows you to

Select multiple standards/annexes, which must be auto-negotiated when the DSL line

trains, by selecting multiple check-boxes.

Configure basic and advanced attributes for each standard/annex by clicking on the basic

and advanced links.

Revert to default settings by clicking on the Defaults button.

Start the line train-up by clicking on the Start button.

You will be able to Edit or Delete or Add an “Internet Connection”. Here below is the way to add

an “Internet Connection”.

1) Click the “Add” button on the “Internet Connection Configuration”, then;

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2) Input PVC Name and the correct VPI/VCI;

3) Choose Connection Type;

4) Configure WAN IP Settings (if necessary), Please make “Enable NAT” chosen;

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5) Configure Broadband User Name and Password;

6) Click “Apply” to finish the configuration.

7) Check the status of DSL connection.

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3.2.5 Wireless Configuration

The modem provides the capability to act as an Wireless router thus enabling multiple

Wireless PCs to get connected on to the broadband connection. The Wireless Network pages let

you enable and disable this feature and set various global settings security settings for the Wireless

network.

Press “Wireless Network” on the column of Configuration. Then user can configure wireless

setup, security, etc.

3.2.5.1 Wireless Setup

Click “Basic Settings” to setup basic wireless parameters.

Configure the parameters in “Global Setting” to enable wireless.

3.2.5.2 Wireless Security

Please go to “Security Settings” section.

Select a Security Option to enable the following configurable column.

Configure the parameters to enable security function.

3.2.5.3 Wireless Mac Filter

In fact, the Access List function is just like MAC address filtering and selected to permit or

forbid access of wireless station with specified MAC address.

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Please click “MAC Address Filter” on the top-right of the interface to access to the MAC

address filter page.

Enable “Select MAC Auth MAC Address”, and then input the MAC Address which is

willing to be restricted. Click “Apply” to enable the configuration. Users could also click “Delete”

to remove the setting.

4. Voice Configuration

The Voice configuration page displays the status of the Voice functionality. It displays the

status of the endpoints (phones), whether they are registered (connected) or not. You can enable

the Voice service and can choose the desired protocol (SIP/MGCP) to be used by the Voice system.

The page allows you to set the registration password for the endpoints (to be used by the proxy

server for authentication).

4.1 Voice – System Settings

The System Settings link allows you to view and modify system wide voice settings. For

example, you can enable/disable Voice functionality on your modem or choose the desired

protocol (SIP/MGCP).

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VOIP Functionality: choose enable SIP or not

Region: choose the region where the modem is used in

Cid Type: choose Cid Type

DTMF Mode: choose DTMF mode.

4.2 Voice – SIP

The SIP link allows you to view and modify the SIP protocol related settings. If SIP

protocol is currently enabled, then modifying the settings will immediately come into effect. But if

MGCP protocol is currently enabled on the Voice service, then the new SIP settings will come into

effect only when the protocol is changed from MGCP to SIP (from System Settings link) and the

system is restarted.

Proxy: The IP address or Domain Name of the proxy server.

Proxy Port: The UDP port of the proxy server.

Register: The IP address or Domain Name of the SIP register server.

Register Port: The register UDP port of the server.

Register Transport: the type of register transport

Outbound Server: The IP address or Domain Name of the outbound proxy server.

Outbound Server Port: The UDP port of the outbound proxy server.

4.3 Voice – End Points

The End Points link allows you to view and modify End Point details, such as the login name,

password, codecs supported. You can also view the registration status and the call Logs for each of

the endpoints.

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End point Number: The register phone number assigned to the device.

Login Name: The authentication password for registration.

Display Name: The displayed name associated with the register number, this name will be send as

caller ID.

Registration Status: The register status of the account “Registered” or “Not Registered”.

4.4 Voice – Dialing Plan

The Dialing Plan link allows you to view and modify Digit Map, DCM Dial, and Tel Dial

Map settings. Digit map allows you to set the various dialing codes that are used to make VoIP

calls and activate/deactivate certain services. It is advisable not to modify the default digit map.

DCM Dial enables you to set the dial prefix that may be used to route your calls through the

PSTN.

Tel Dial Map enables you to set the dial prefix to send out the dialed number as a Tel URI.

This feature is supported only if SIP is enabled.

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Notes:

“X” represents any number between 0-9

“[268]” represents any number in set {2, 6, 8}

“.” represents any number of digits.

“T” represents dial timeout.

“*” not a wildcard, represent asterisk key only.

“#” not a wildcard, represent hash key only.

Example:

“0591.” means any number start with 0591

“8XXX” means any 4 digits number start with 8

“13[579]” means any number start with 135, 137, 139

X.T means the number will be sent out when dial timeout time reached.

*X.# means any number start with * and finish with #.

X.# means any number end with #. Be aware here, X.# will send # as part of the

dialed number. “1234567#” means all those 8 characters will be send as a number. “Use # as send

key” option in the “Other Settings” page has lower priority then the digit maps.

5. Other Configuration

5.1 LAN Configuration

Configuration of Modem‟s IP address and password.

5.1.1 Configuration of Modem’s IP Address

As a network device, ADSL Modem has its own IP address and MAC address. The factory

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sets the MODEM, at a default IP address of 192.168.1.1 and subnet mask of 255.255.255.0. The

user can configure these addresses through the “LAN” on “Configuration” like this:

Notice：If you change IP address, it will take effect after you click the “Apply” button

5.1.2 DHCP Configuration

Please go to “Configuration” -> “DHCP server”, to enable DHCP server

Click Server Settings;

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Click “Add Subnet” and “Add Fixed Host” to create DHCP server subnets and DHCP server fixed

host IP/MAC mappings.

Notice：When you use the DHCP Server, please pay attention to having multi-DHCP Server in

one LAN.

5.2 Password Configuration

When you configure ADSL MODEM through an Internet browser, the system requires user

name and password to validate access permission. The factory sets the modem at a default

username of “admin” and the password of “admin”. Choose “Admin” -> “Change Password”,

users can choose the username and change the password.

Attention: please remember the password after change, otherwise you need to reset

the device to change configuration after saving setting.

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6. Troubleshooting

6.1 Unable to Access Internet

6.1.1 Check the Line and the Device

1、 Check the indicator of power supply is on, if not, Make sure the connection of power

supply is correct; Make sure the output of power supply is correct; Make sure the switch

of power supply is turned on；

2、 Check the indicator of PC is on, if not, Make sure the connection of cable and network

adapter; Make sure that the correct cable is used;

3、 Check the ADSL LED to see if it is twinkling. If no fast twinkling is observed within 3

minutes, please check whether phone line has been correctly placed; whether ADSL

separator is correctly used. If multiple extensions have been installed, make sure that the

separator is installed prior to the junction box of phone line. If the above items are

confirmed and still no fast twinkling of ADSL LED is observed, call the ISP to query

whether ADSL service has been provided on your line;

4、 Check the ADSL LED to see whether it is unable to change status from fast twinkling to

always light, or whether it changes status to fast twinkling after sometime of always light.

If these phenomena occur constantly, please contact your ISP with a demand to check

lines and signal quality;

If there is no problem in the above items, the line and the device shall be working. Problems

may come from your computer configuration or device configuration.

6.1.2 CHECK YOUR CONFIGURATION

We explain here the configuration of PPPOE using Windows XP operation system as an

example. For other operation systems the process is similar.

1、 Enter the device manager to check if Ethernet adapter is correctly installed. If any

problem exists, please re-installed it;

2、 Check the configuration of Ethernet adapter in PC. Try to manually set IP address that is

in band 192.168.X without conflict. See 3.2;

3、 Try to run command “ping 192.168.1.1” on command line mode. If the response returns

“time out”, please check Ethernet connection and IP settings;

4、 If this modem is reachable, try to run ping with a known outer IP, e.g. the DNS server IP

of ShangHai Online: “ping 202.96.209.133”.

If ping is reachable, there shall be no problems in the modem. Please see step 5;

If ping is not reachable, see step 6 and check if the configuration is correct.

5、 Please try to ping a certain outer URL, e.g. “ping www.google.com”.

If ping is reachable, there shall be no problems in the network settings. Please

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check the settings of the PC terminal, e.g. whether the security level is too high, or

whether anti-virus firewall is installed;

If ping is not reachable, check the DNS setting of Ethernet adapter. See 3.2.

Note 1：The precondition is that LAN settings in the modem has not been modified.

Note 2：We usually start command line mode in Windows XP as follows: click on the “RUN” item

of Windows Start Menu, input characters “cmd” in the input box popped up with an

“Enter”. The window subsequently popped up is the command line window.

Note 3：The returned values of ping command in the following format show the standard of

“reachable”

6、 If ping of the modem is reachable but ping of the outer fixed IP is unreachable, attention

should be concentrated upon device settings. Please enter the configuring interface

following the instructions in this manual.

（1） Check first the number of connections. If more than one connection exists, for

troubleshooting, delete unused connections and remain the one connection you are

using.

（2） Check the connection to see whether correct “type” is selected. It‟s normal to choose

login type of PPPoE. When you use PPPoE to login, the following information

should be provided: VPI and VCI, which can be queried from your ISP, user name

and password.

（3） Then make sure that “using NAT” and “default gateway” have been selected with a

tick. Check whether “connect on demand” has been selected with a tick. If it is

selected, the connection is activated only when traffic to outer networks arrives. If

not selected, check “keep connection”, which should be set to 0 if you demand to

keep connection

Make sure that the above parameters are saved after configuration. Internet is now available

since the configuration is properly done.