Challenges and opportunities

for post-secondary student

support services in the context

of the changing VET

environment

April Carlin

Service Manager

Careers, Counselling & Pathways Service

Reaching Your Destination

Hunter TAFE

29 July 2013

2 Overview: The presentation will cover

• Understanding the student profile, and emerging needs

• Use of technology, collaborative efforts and student centred service delivery

• How student support services can better facilitate course completion

3 Hunter TAFE

15 Campuses spanning from Gosford to Tomaree to Muswellbrook and Scone

65 000 enrolments

4 Hunter TAFE Student Support Services

• Careers, Counselling & Pathways Service • Disability Services • Multicultural Education Unit • Aboriginal Education & Training Unit

(Purrimaibahn) • Course Information, Libraries, Recognition • Language, Literacy and Numeracy Program • Open Learning Centres, TAFE Tutorial program • Reaching Your Destination

provides students enrolled with Hunter TAFE

access to a range of services in 3 main areas:

1. Career Development

2. Educational Effectiveness

3. Personal Issues

5 Careers, Counselling & Pathways Service

6 Snapshot - Hunter TAFE Students

2012 enrolment data 44% males 56% females

Snapshot – CC&PS Clients 7

41%

59%

Males

Females

8 Hunter TAFE Students - 2012 data

Location Under 30’s % 15-19 yr olds

Belmont 66%

Glendale 54%

Kurri Kurri 65%

Maitland 69% 40%

Cessnock 68% 40%

Muswellbrook 70% 44%

Newcastle 48%

Ourimbah 66% 36%

Wyong 58% 35%

Gosford 49% 28%

9 Who we see – by age.

9%

26%

32%

30-39 22%

11%

Under 16

17-19

20-29

30-39

Over 40

Careers, Counselling & Pathways Service

2011 2012

Instances of service 5825 5734

• Disability 30 % 21 %

• Mental Health 8 % 13 %

• Suicide 1 % <1 %

• Single parents 4.6 % 5 %

• ATSI 1.5 % 1.6 %

• LOTE 8.7% 9.7 %

10 Who do we see?

11 Snapshot – CC&PS Client issues

0

500

1000

1500

2000

2500

Educational Careers Personal Financial Other

Series1

Data in 10 categories is collected:

Vision Hearing

Physical Intellectual

Learning Mental Illness

Acquired Brain Injury

Multiple

Other

Disability data 12

13 Potential Need

In 2012 8.3 % of enrolments identified as having a disability. This equates to over 5000 enrolments.

2012 Disability data by type - 2012 14

0 500 1,000 1,500 2,000 2,500

01 VISION

02 HEARING-DEAF

03 PHYSICAL

04 INTELLECTUAL

05 MEDICAL CONDITION

06 MENTAL ILLNESS

07 ACQUIRED BRAIN IM

08 LEARNING

09 OTHER

10 MULTIPLE

• Increased focus on importance

of completion and therefore

earlier engagement

• Shrinking resources at state

level

• Changes to participation

requirements for Centrelink

benefit recipients

15 Changing VET sector

16 An opportunity - Targeted support

17 Your Checklist for Success

18 Potential Need

In 2012 8.3 % of enrolments identified as having a disability. This equates to over 5000 enrolments. If all students with some degree of disadvantage requested assistance we would be overwhelmed.

Current initiatives

•Your Everyday Solutions YES -

you can get it sorted

19 Opportunity

Current initiatives

•SUCCESS – Students

Undertaking Course Completion

Enhancement StrategieS

20 Opportunity

21 Thank you