April 2016

Dear members,

I take this opportunity to present the April edition of the IAGR Newsletter, coming to you six months ahead of our next conference in Sydney, Australia. We are looking forward to more energizing and thought provoking interactions, following our first ever conference in Latin America.

The regulation of the gaming industry is in the midst of incredible times. The spirit of unity that permeated the recent conference in Lima, Peru was echoed around the world with the anticipation of stepping into a new era. Regulators in Latin America embraced IAGR and gave us a sense of hope that cooperation and collaboration between regulators across the world is inevitable.

IAGR has seen an increase in membership enrolment, as a result of our strategic drive to reach out to regions of the world, where IAGR does not have a footprint.

As we look ahead into 2017, together with the Board of Trustees (BOT), we anticipate new ventures, which I believe will add value to our membership. Some of the key engagements to look forward to, include, among others:• Strengtheningpartnershipswith

other strategic associations• Enhanceknowledgesharing

platforms• Updatede-Gamingstandards• EnhancementoftheMulti-

Jurisdictional Business Form and Testing Framework

• Creationofacentralrepositoryof statistical gambling data across the globe

• ConferringHonorarymembership status to past presidents to retain experience.

To this end, I wish to appeal to fellowIAGRMembersthat,theBOT values your opinions and we would like to hear from you with regard to your overall engagement and views on how we could work together to make IAGR a stronger organisation.

Please continue to send us your feedback on any matter you may require us to engage on. You can send comments to the IAGR Secretariat at: iagr@iagr.org

I also want to take this opportunity tothanktheBoardandSub-committees for the hard work and dedication in making all this progress possible.

I look forward to meeting you all in Sydney, Australia.

I am glad to see some of the jurisdictions in the southern hemisphere signing up and also want to welcome several newly joined members across the world.

Since the Lima conference, we have registered 7 new members, bringing the number of jurisdictions to 69 We will continue to open arms to welcome new members to join the family.

The incredible times we are living in, require regulators to be alert and agile to the changing landscape, which is fuelled by ubiquitous technology developments. The consequence of this phenomenon is that trying to keep abreast of everything is becoming increasingly difficult. I hope our annual conferences, as well as newsletters at least cover a few key points for our members.

Regarding our Sydney 2016 conference, I am pleased with the progress being made in this regard. This conference will be exciting and inspirational, considering some of the topical issues covered. We are introducing some of the key topics in this newsletter. The organising committee has been visionary in their approach and I am positive you will be immensely rewarded by attending this conference.

Bheki MlamboPresident IAGR

The2016IAGRAnnualConferenceandBusinessMeetingwillbeheldoverOctober31-November3attheParkRoyalDarlingHarbourHotelinSydney,Australia.

Sydney is a vibrant, cosmopolitan city with a diverse population featuring a rich history and numerous internationally-recognisedtouristattractions.TheParkRoyalDarlingHarbourHotelisabriefwalkfromthe entertainment district found along the Darling HarbourandCockleBayareaadjacenttothecitycenter of Sydney.

The New South Wales Independent Liquor & Gaming Authority will lead as conference host with other Australian jurisdictions contributing to the planning efforts.

Further announcements regarding the Sydney Conferencewebsitewillbesentsoonincludingregistration details, hotel booking link, program and speaker updates and more.

Sydney factsSydney, capital of New South Wales and one of Australia’s largest cities, is best known for its harbourfrontOperaHouse,withadistinctivesail-likedesign.

MassiveDarlingHarbourandCircularQuayare hubs of waterside life, with the towering, archedHarbourBridgeandesteemedRoyalBotanic Gardens nearby.

Sydney Tower’s 268m glass viewing platform, theSkywalk,offers360-degreeviewsofthecity, harbour and suburbs.

Population: 4,920,000

Language:English,nativelanguages

Currency:Australiandollar

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EntryVisasUnlessyouareanAustralianorNewZealandcitizen,you will need a visa to enter Australia.

NewZealandpassportholderscanapplyforavisaupon arrival in the country. All other passport holders must apply for a visa before leaving home.

Moreinformationcanbefoundat:

www.border.gov.au

IAGR conference 2016Sydney, Australia

Report from the Vice-President: Dale FugaAsVice-PresidentofIAGR,oneofmyrolesistoCo-ChairtheConferenceProgramSub-Committee.

CommitteemembersincludeSusanHensel(UnitedStates),MarthaOtton(Canada)andMikeSarquis(Australia).WeareworkingtogetherwithMicheilBrodieand Kathleen Summers (Australia) to bring together an informative and educational conference in Sydney this October/November.

AttendeeregistrationwillopenonMonday31Octoberwith the Welcoming Reception taking place later that evening.

TheConferenceOpeningsessionwillbeat9amTuesdaymorning.AlthoughtheConferenceAgendaisstillunderdevelopment, topics under consideration include:• Responsible Gambling• TheRegulator’sChallengeofDealingwith

Millennials• Skill-basedGaming• VirtualReality–theFutureofGaming?• UpdatesfromthevariousAsia/Pacific/Oceania

jurisdictions• Daily Fantasy Sports and eSports• SportsBettingandMatch-Fixing• OverviewofCurrentGamingTrendsAroundthe

World• InterjurisdictionalCooperationinCompliance

Matters• Remote Technical Standards.

In addition to the golf and the Welcoming Reception, other social events will include a Gala Dinner on WednesdaynightandaHarbourCruisewithAfternoonTea on Thursday.

Please let me (dfuga@lgamanitoba.ca), or any other memberoftheCommittee,knowifyouwouldliketosee other topics addressed, if you would like to make a presentation or if you would like to be part of a paneldiscussinganyoftheabove-notedtopics.Yourparticipation and willingness to share your experience is encouraged.

Details regarding the conference hotel will follow shortly.

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IAGRConferenceGolfTournamentTheConferencedatesare31October–3November2016andwillbeginwithano-host,fun,networkinggolftournamentonSunday30October.

The IAGR Annual Golf Tournament will be held at the EastlakeGolfClub.TheClubislocatedintheEasternSuburbs, approximately 8km (5 miles) from the hotel.

The cost for 18 holes of golf including a shared motorised buggy will be $69.50/person.

Golf club rental is available for $50/person (premium) or $28/person (standard), if required.

Skillisnotapre-requisitebutplentyofgolfballsarerecommended.Thefirstteetimewillbeat12:30pm.

ContactMikeSarquis(mike.sarquis@justice.qld.gov.au) for more details and/or to confirm your participation. TeetimesarelimitedsoitisbesttoletMikeknowifyouare interested as soon as possible.

IAGR conference 2016Sydney, Australia

AtleHamar(Norway),IAGRGolfTournamentPresident(right)andSteveBrennan(IsleofMan),(left)preparingtobeginthetournamentin Lima, Peru, last October.

IntroductionToday, gaming is part of the fast growing global hospitality industry. Ownership, management, technology, and business practices span local and internationalborders.However,theregulationofgaming, whether in the terrestrial or online gaming sectors, is generally sequestered within each jurisdiction, leading to differing and often conflicting responses to regulatory challenges. While these differences can result from tailoring regulations to conform to specific policies, economic and fiscal objectives, concerns and cultures, more often it results from policy makers and regulators not having the knowledge and information necessary to achieve optimum regulatory goals.

Withthisinmind,theestablishmentofauniversity-basedInternationalCenterforGamingRegulationis aimed at bringing about pioneering change in the way that gaming policy regulation is approached, a change which furthers global and local collaborative efforts to enhance the rigor with which regulation is approached.TheCenterwillpromoteresearchintounderstanding and improving regulation, work with regulators and other stakeholders worldwide to ensure they have the information, knowledge and tools to analyze and improve gaming policies and regulation in their jurisdiction, and promote appropriate policies, legislation and regulatory standards which are proportionate and consistent with international best practices.

TheInternationalCenterforGamingRegulationwillbea thought center serving all stakeholders affected by gaming regulation worldwide. It will be a knowledge forum and educational portal open to the policy makers, legislators, regulators, gaming lawyers, the law enforcement community, the gaming industry, the gaming media, the academic community, service and product providers to the industry, and the problem gamblingcommunity.TheCenterwillofferthehighestlevels of information, research, knowledge, networking, and instruction available on gaming regulation to a global audience.

Structure and staffingAuniversityisanidealenvironmentfortheCenter,as a strong university provides a safe, neutral, and intellectualspaceforimportantdebates,research-basedinitiatives, knowledge dissemination, and educational programs for a global audience. Further, a university provides academic firewalls against industrial, political, andadvocacygroupinfluence.TheUniversityofNevada,LasVegas(UNLV)isthemostlogicalplacefortheCenter.UNLVhasapowerfulbrandintheworldwidegaming community, and a long history of providing world-classgamingregulatoryprogramstothevariousstakeholders in the industry, worldwide. It has an established infrastructure with the International Gaming Institute,HarrahCollegeofHotelAdministration,BoydSchoolofLaw,CenterforGamingResearch,theSchoolofArchitecture,andtheGamingCollaborativeResearchandEducation(CoRE)initiative.

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Newly established International Center for Gaming Regulation calls for Research Fellowship applications

continued...

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TheCenterwillbeanindependentcenterattheInternational Gaming Institute (IGI), operating in partnership with the Boyd Law School, and reporting to the leadership of both entities. The International Gaming Institute will provide the infrastructure, servingasahostandhubforCenteractivities.TheIGIalready annually hosts dozens of educational programs for gaming regulators from all six continents. For its part, the Boyd Law School boasts an internationally recognized commitment to gaming law, regulatory programs and publications including its Gaming Law Journal, and the vital legal and academic expertise to operateaCenterofthisnature.

BesidesthecorestructureatUNLV,theCenterwillactively partner and collaborate with other educational institutions throughout the world. These relationships willenhancethehumancapitaloftheCenter,increasethe funding support pool, ensure academic and scientific independence via peer review, offer opportunities for facultyandprogramsharing,andcementtheCenter’sstatus as an international institution.

TheCenter’sExecutivewillconsistofateamofexpertsin gaming law and gaming, headed by André Wilsenach, theExecutiveDirector.TosupporttheExecutive,four“ExecutiveandAcademicFellows”willbeappoionted–two“ExecutiveFellows”fromtheworldofindustryandregulation,andtwo“AcademicFellows”whoareacademic faculty. These Fellows will represent areas of desired expertise such as gaming law, gaming policy, compliance, and/or gaming operations.

Governance Toensureindependenceandobjectivity,theCentermaintains the most rigorous and stringent firewalls in academe. These are based upon established best practices in other academic settings and ensure that funding sources have no influence over its research and academic programs.

TheCenterhasanAdvisoryBoardconsistingoffiveexperienced former gaming regulators and legal experts, advisingtheCenter’sExecutiveDirectoronmattersofstrategic importance.

TheCenteralsohasanAcademicCouncilconsistingof internationally renowned researchers who have publishedinrelevantfields.TheCouncilmakesfinalacademic decisions on matters such as research topics, research funding, and the peer review process for all research reports.

CallforResearchFellowshipApplicationsTofacilitatetheappointmentofExecutiveandAcademicFellowstheCenterisofferingfellowshipstosupportimpactful research on important gaming regulatory issues. Interested persons from the world of industry, regulation and academe are welcome to apply for these positions.

Details pertaining to making an application for a FellowshippositionattheCenterareavailableatwww.unlv.edu/icgr

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Sub-committee and working group updatesCommunications:

Webinars: IAGR organised the first of two webinars for2016,moreinfoonpage8.Memberscanfindthewebinars at iagr.org/webinars.

Thesub-committeewillscheduleanotherwebinarforAugust/September. IAGR members are invited to send in suggestions for specific topics or content for the 2017 webinar programme.

Newsletters: This is the first newsletter for the year, we have another one planned for August and a final one for 2016 in December.

Memberscansubmitanyarticlesorcontenttosharewith fellow regulators by contacting the Secretariat. All member newsletters are on the IAGR website and in the members’ portal at iagr.org/news/newsletters.

Website:IAGRmembersattheLondon-ICEBoardofTrusteesmeetingreceivedapresentationfromIEDesignwhichoutlinedplansforthere-designoftheIAGRwebsite as a result of surveys and consultation with members.

IEDesignarenowworkingoncreatingthenewwebsitewith a view to providing a valuable and easy to use resource to the regulatory and gaming community.

Multi-Jurisdictional Testing Framework

Report from Mark D’Andrea, Remote Gambling Advisor, GB Gambling Commission

Phase 2 of the International Association of Gaming Regulators-Multi-JurisdictionalTestingFrameworkisnow being trialled. That’s a lot to digest but in a nutshell thescheme,pilotedbyfourjurisdictions-Alderney,Denmark,GreatBritainandtheIsleofMan,aimstoreduce the duplication in game fairness testing by having one game fairness standard and testing process that all participating jurisdictions have agreed to. In this way remote gaming operators can have a game tested once and use that test as regulatory assurance that the game meets the fairness standards of all four jurisdictions without the need for further testing.

Currentlyeachjurisdictionhastheirowntechnicalstandards and testing process and operators often have to subject the same game to four different sets of standards and tests which creates a lot of unnecessary duplication for no real gain. All regulators are trying to achieve the same thing fromthistesting-fairgames,soitmakessensethatfor these areas of core agreement we standardise ourrequirements.Thebenefitstoindustryareclear-they have long complained that the slightly different requirements in each jurisdiction are an impediment that serves no real purpose. Being able to develop and test products in a consistent way creates obvious efficiencies, more benefits will be realised if the pilot is successful and the scope is increased to include agreement on information security and reporting standards. Again all regulators are generally after a similar goal here but presently set slightly different requirements resulting in additional costs for the industry. Regulators benefit from this scheme too, rather than going it alone in developing technical requirements and seeking compliance assurance against those requirements we can pool our expertise and end up with one robust standard we can all have more trust in. The net result is that standards are collectively raised and at the same time efficiency is increased. We are currently seeking operators and test labs to trial the draft game standard. Once complete, and subject to any required changes as a result of the trial, we hope to publish the new standard by the end of summer. Then we’ll be able to see how well it works in practice, if there’s sufficient backing by industry and participating jurisdictions we’ll then move onto increasing the scope to cover the additional areas outlined above. Further benefits can be realised as more jurisdictions sign up to the scheme but it’s a slow process as much depends on each jurisdiction having trust in the other regulators’ processes and an ability to flex domestic requirements. This can be a difficult and time consuming process for some jurisdictions.

continued...

Technical Standards:

2016 Initiative: e-Gaming Standards: This year the TechnicalStandardsSub-Committee(TSC)chairedbyNewJerseyDivisionofGamingEnforcementDirector,David Rebuck, will build upon the previous efforts of the Working Group on Technical Standards by revisiting their 2008 eGambling guidelines.

These guidelines were drafted to provide a regulator’s perspective for defining, maintaining and managing common technical standards governing internet gaming.

Rebuck’s committee will update these standards in an effort to address advancements in technology, evolving regulatory concerns and current good practices relevant to this subject matter.

TheTSCismadeupofrepresentativesfromDenmark,theUnitedKingdom,Jamaica,SouthAfricaandtheUnitedStates.

The committee held its first meeting in February during which they established milestones and action items for the upcoming year, the first of which calls for the review ofcustomercentriccontentfromchapters3,4and12ofthe 2008 guidelines.

The results from those reviews are presently being compiled and will be discussed during the committee’s nextmeetingscheduledforMay2016.ChairmanRebuckhopes to have the entire 2008 guidelines reviewed and updated by the end of this calendar year.

Once the 2008 guidelines have been updated, the TSCplanstoturnitssightsonthe2011eGamblingComplianceandEnforcementguidelines.

This document was published by IAGR’s Working Group on Technical Standards and provides an overview of compliance and enforcement approaches for regulating internet gaming. The committee will update this document to ensure that it is current with today’s technology and regulatory concerns.

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IAGR webinarsThe Future of Digital Betting: eSports and skin bettingIAGR organised its first webinar of 2016 on 5 April.

The future of digital betting: eSports and skin betting with presenter Mark McGuinness, resident eSports BettingFuturologistforIsleofMan-basedMainstreamMarketing&CommunicationsLtd,whodiscussedeSports as the next big betting product vertical for mainstream sportsbook operators.

Membersmayfindthewebinars archived on the IAGR website for convenient access. IAGR members are invited to send in suggestions for specific topics or content.

Promotion of portal libraryDon’t forget that you can share your articles or reference materials with colleagues around the world usingthelibrarysectionoftheIAGRMembersPortal.

If you have a best practice story that you would like to share or examples of how you have overcome particular issues within your jurisdiction, feel free to post them in the library so your fellow regulators can learn from your experiences.

Please make use of this resource to share developments within your jurisdiction, which may benefit other regulators.

MembersmayaccesstheportalfromtheIAGRwebsite at iagr.org/about/knowledge-sharing-groups

You will need your individual access login information senttoeachMember.Ifyouhavedifficultiesaccessing the Portal, please follow the instructions on the Portal homepage to reset your password or contactSecretariatMariahEcheleatiagr@iagr.org to activate or reset your account.

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New IAGR membersIAGR is pleased to welcome new Jurisdictions to Membershipsincethepreviousnewsletter:

• BermudaCasinoGamingCommission• MauritiusGamblingRegulatoryAuthority• NorthernMarianasIslandsCommonwealthCasino

Commission

Use the IAGR website to promote your messageDoesyourregulatoryagencyhaveajobopening?arequest?orproposal?orotherannouncement?

If so, send the item to the IAGR secretariat at iagr@iagr.org for posting to the front page on www.iagr.org.

Be sure to include in your listing any deadlines by which a response must be received.

Membership dues renewal notices to be sent in late April for 1 July member year The dues renewal notices for member year 1 July 2016-30June2017willbedistributedinlateAprilto accommodate the varied payment cycles of the jurisdictional members.

EachJurisdictionwillhavetheopportunitytoconfirmor update its roster of enrolled individual members for the new year.

Memberswillalsobeprovidedthetemplatetoupdatetheir jurisdictional profile for a new collection effort in 2016. The last significant promotion was in 2014 prior to the Philadelphia conference.

The 2016 profiles will be posted in the Portal and will provide each jurisdiction the opportunity to share recent developments with their peers.

Please watch for your dues renewal notices to arrive soon!

Next newsletter in AugustIf you would like to submit an article for the newsletter please send it to communications@gamblingcommission.gov.uk for the attentionofLauraMcCaugheybefore1August2016.

Articles submitted after that date will be considered for the following newsletter.

...and keep in touch!

Don’t forget that the IAGR LinkedIn group is available for you to connect with gaming industry representatives, use as another outlet for your public communications and provide you with membership news.

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