April 2011 tech-essentials_webinar

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Tech Essentials Mark Shaw [email protected] g

Transcript of April 2011 tech-essentials_webinar

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Tech Essentials

Mark Shaw

[email protected]

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“7% of a company's operating expense is Information Tech.”

Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.

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Technology BudgetWho has one?

Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.

Less than 20 staff More than 20 staff42% 66%

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http://nptechsurvey.wordpress.com/

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87% of nonprofitsspend less than 4%

of their budgeton technology.

Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.

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Technology Plan

Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.

<=20 staff >20 staff

31% 67%

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www.nten.org/research

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22% of nonprofitshave a

technologycommittee.

Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

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Who should be on your TechCommittee?

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By Joni Podolsky

Edited By Holly RossKatrin VerclasAlison Levine

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http://www.ncvo-vol.org.uk/advice-support/ict/publications

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Technology Strategy and Planning Process

PreliminaryAssessmentInventoryStaff skills assessmentCurrent and prior year IT operating costsInitial list of potential projectsAny additional relevant background materials (e.g., technology usage policies)

Meeting 1: Envision1. Ensure agreement on I.T. “Current Reality”2. Identify processes for obtaining additional information needed

Meeting 3: Prioritize IISelect strategy and sequenceDetailed review of resources required

Project PrioritizationIdentify and categorize projectsResearch high-level details on alternative solutions

Meeting 2: Prioritize IClassify projects into categories, e.g.- “Quick wins”- Strategically essential- Need more info

Identify Implementation Sequence and ResourcesDraft implementation planSelect resources (internal vs. external, build vs. buy)Define RFI/RFP processes

Detailed Implementation PlanningCost detailsAssign specific responsibilitiesTimetableIdentify key issues/risks

Meeting 4: ActFinalize planImplementation kickoffIdentify circumstances required for committee to reconvene

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Tech Essentials

1.Computer2.Internet infrastructure (security, backup)3.Printing and Imaging4.Training5.Voice communications infrastructure6.Basic Applications (documents, accounting)7.Collaboration systems8.Databases9.Website and Storytelling

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highwayt.highwayt.org

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Computer

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$800+1-year warranty5-year life

$1,300+3-year warranty3-year life

www.toshibadirect.com: NB305 (left); www.dell.com: Vostro (middle), Dell Latitude E6410 (right)

$400+1-year warranty3-year life

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Internet & Basic

Infrastructure

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Fast(er) Internet is (almost)

ALWAYS worth the cost

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• Dialup• Standard DSL• Premium DSL• T1• Bonded T1• AT&T Uverse from 1up 3dwn to 3up 24dwn• Cable 1up 5dwn to 10up and 50 or 105dwn

BAD TO BEST…

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Standard DSL download speed (1.5 Mbps)

Standard DSL upload speed (384 kbps)

T1 Line (1.5 Mbps)download & upload

“symmetrical”

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WHY BANDWITH MATTERS…

• Update traffic

• Email traffic

• Hosted application traffic

• Productivity (time really IS money..)

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www.LogMeIn.com

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Left: HP Mediasmart Home Server includes 1 750Gb hard drive, $600.

Right: Synology NAS Disk Station $340 plus 2 500Gb hard drives $260 ($600)

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www.mozy.com/non-profit

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Printing and Imaging

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Laserprinter Inkjet

Networkedcopier

Colorlaser

Total Cost: Hardware + Replenishables + Maintenance + Ease of Use

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www.hpeprint.com

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http://wolber.me/ScansnapS1300

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Training and Support

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Office.Microsoft.comFree training and demos for Office and More!

32

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${#}

www.microsoft.com/atwork/

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http://www.techsoup.org/learningcenter/

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Voice

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www.FreeConferenceCall.com

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Office Software

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${#}

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http://www.idealware.org/blog/2009/11/microsofts-secret-giveaway.html

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http://www.microsoft.com/Security_Essentials/

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www.idealware.org

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Collaboration Systems

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www.sherweb.com

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www.google.com/nonprofits/

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docs.google.com

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www.MeetingWizard.com

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gotomeeting.com fuzemeeting.com

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Databases

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60%Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.

22% 32%

FinancialsDonor

ManagementVolunteersClients

37%

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List functional requirements (3 meetings, 1 hour each)

Identify options (up to 4 hours per participant)

Discuss alternatives; narrow list of options (2 meetings)

Get product details

Vendor demos

Calls to real users

User visits

Decision

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www.salesforcefoundation.org

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http://www.verticalresponse.com/non-profits/

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www.ConstantContact.com

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http://www.eventbrite.com/npo

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Website & Storytelling Tools

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http://www.dreamhost.com/hosting-nonprofit.html

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www.wordpress.com

Express yourself..start a blog

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www.WildApricot.com

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https://www.paypal.com/nonprofits

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http://www.e-benchmarksstudy.com/

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www.allforgood.org/posting

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http://www.diigo.com

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http://www.diigo.com/user/andywolber

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http://www.delicious.com/highwayt

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Next steps...

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Tech Essentials

Mark Shaw

[email protected]