APPRENTICESHIP END -POINT ASSESSMENT...Section 6) are the same, as the EPA tests are the same...

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RTITB End Point Assessment V1.0619 A APPRENTICESHIP END - POINT ASSESSMENT Information for Employers and Apprenticeship Training Providers

Transcript of APPRENTICESHIP END -POINT ASSESSMENT...Section 6) are the same, as the EPA tests are the same...

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RTITB End Point Assessment V1.0619 A

APPRENTICESHIP END-POINT

ASSESSMENTInformation for Employers and

Apprenticeship Training Providers

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TABLE OF CONTENTS

RTITB and End-Point Assessment

End-Point Assessment (EPA)

EPA Requirements for the Logistics Apprenticeships

How to Book your RTITB EPA

The Assessment Day

Fees and Invoicing

Contact Information

Appendices

4

5

6

7

9

12

13

14

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EPAO Employer Confirmation Form

Gateway Declaration and EPA Booking Request Form

EPA Requirements Confirmation Form

EPA LGV Knowledge Test Guide

EPA LGV Practical Test of Skills

EPA Warehouse Operative Knowledge Test Guide

EPA Warehouse Practical Test of Skills

EPAO Fees

TABLE OF APPENDICES

A1

A2

A3

A4

A5

A6

A7

A8

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RTITB AND END-POINT ASSESSMENT FOR THE LOGISTICS INDUSTRY

We are logistics industry specialists, and we only work in the logistics sector. The team who developed and deliver our End-Point Assessment (EPA) services are the same team who deliver the rest of our assessments and accreditation services for transport drivers and warehouse workers. It’s likely we already work with your training and development team and we have a good understanding of what services we can provide based on your job roles.

We are assessment specialists. We don’t deliver apprentice training, so our focus is solely on developing fair, consistent, and above all, efficient assessments for you and your apprentices.

Our assessors are from the sector. All our EPA Assessors are existing RTITB team members and are experienced in assessing LGV drivers and warehouse operatives in a range of operational contexts.

We are on the Education and Skills Funding Agency (ESFA) Register of EPA Organisations to deliver End-Point Assessments for:

ST0257 Large goods vehicle (LGV) drivers

ST0259 Supply chain warehouse operatives

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Each standard has a specific End-Point Assessment (EPA) plan. An EPA plan first sets out the specific assessment gateway requirements for that standard, which must be met before an apprentice can take an EPA.

The End-Point Assessment must be carried out by an EPA Organisation (EPAO) who are approved by the Education and Skills Funding Agency (ESFA) and are on the Register of EPA Organisations. The EPAO must be independent of the employer and the training provider, and must have played no part in on-programme training.

RTITB only deal with the End-Point Assessment, and RTITB End-Point Assessors carry out EPAs strictly in accordance with the EPA plan.

END-POINT ASSESSMENT (EPA)

To pass the gateway, the employer and training organisation must agree that the apprentice has completed 12 months of on-programme training, gained the required knowledge, skills and behaviours and reached the required standard in English and Maths. A decision can be reached by the use of tests to assess knowledge, skills or behaviours, but these do not form part of the EPA. RTITB have no role in the gateway process, but before we can conduct an EPA, we must have confirmation that the apprentice has passed the gateway.

An EPA plan then sets out the format and content of the End-Point Assessment for the Apprenticeship Standard. This assessment specification efficiently and effectively allows apprentices to demonstrate that they have the required knowledge, skills and behaviours set out in the Apprenticeship Standard.

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END-POINT ASSESSMENT REQUIREMENTS FOR THE LOGISTICS APPRENTICESHIPS

ST0257 Large Goods Vehicle (LGV) DriverThe End-Point Assessment has two elements, short answer questions and a practical driving test, equally weighted at 50% of the overall grade. These can take place over a one-day period, and the apprentice will achieve an overall grade of a pass or distinction.

ST0259 Supply Chain Warehouse OperativeThe End-Point Assessment has two elements, short answer questions and a practical test, equally weighted at 50% of the overall grade. These can take place over a one-day period, and the apprentice will achieve an overall grade of a pass or distinction

LGV Driver Standard

On Programme Assessment End Point Assessment

Milestone tests, feedback and optional mock gateway test

Short answer Question and Scenario Test

Practical Test

12 Months 1-2 daysGateway

(completion of Cat C licence)

Warehouse Operative Standard

On Programme Assessment End Point Assessment

Milestone tests, feedback and optional mock gateway test

Short answer Question and Scenario Test

Practical Test

12 Months 1-2 daysGateway

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HOW TO BOOK AN RTITB EPA

Step

1Choose RTITB as your EPAOThe process starts when an employer makes the decision to use RTITB to deliver End-Point Assessments for their current group of apprentices.

Employers do this by completing the EPAO Employer Confirmation Form (Appendix 1)

This form tells RTITB: Which apprenticeship standard or standards the employer wants us to assess their apprentices against• Who the lead training provider or employer training provider is• Who is delivering on-programme training for these standards• The expected number of apprentices • The intended dates for End-Point Assessment.

This general agreement to use RTITB as your EPAO enables RTITB to start planning and allocating resources, so when the employer knows that specific apprentices are ready for EPA (see Step 3 below), we can offer End-Point Assessment where and when it is needed.

Step

2Recording Training Provider Details on RTITB’s SystemAs the training provider plays a key role in arranging the EPA for employers’ apprentices, RTITB will gather details from each training provider chosen by the employer and included on the EPAO Employer Confirmation Form.

These details will be added to the RTITB database and will ensure the training provider is able to fulfil their roles and responsibilities within the EPA process – such as providing evidence that the apprentice has met the gateway requirements, ensuring proper facilities are provided for testing, and booking individual EPA tests.

Step

3Confirm that Gateway Requirements have been Met and Book End-Point Assessments for your Apprentice/sThis is the process of booking EPA dates for individual apprentices. At this stage of the booking process, the training provider must confirm the apprentice has met the gateway requirements and must contact RTITB for a preferred date for the EPA.

To ensure efficient planning of EPAs, you should aim to send this notification at least eight weeks before the preferred EPA date, allowing time to make all the necessary arrangements required for EPA delivery. However, we recognise that business issues and pressures can result in a need for EPAs at shorter notice, so with our in-house assessor team, we will endeavour to meet your timescales.Training providers do this by completing the Gateway Declaration and EPA Booking Request Form (Appendix 2)

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Step

5Arranging and Confirming Delivery of EPAThe training provider will be contacted by the EPA team to discuss the potential EPA date, time and location and to confirm that the site, staff and resources required will be available.

Once the training provider has confirmed to RTITB that the location and resources are suitable, RTITB will confirm the date, time and location of the EPA on the EPA Requirements Confirmation Form (Appendix 3) and will send this form to the training provider. It is the training provider’s responsibility to check the information on the EPA Requirements Confirmation Form is correct and that the employer has agreed to make the apprentice available for the EPA.

This is done by the training provider confirming or amending the EPA Requirements Confirmation Form and returning it to RTITB within two working days of receipt.

Any requests to change arrangements received later than two working days after the EPA Requirements Confirmation Form has been finalised may be subject to an administration fee.

RTITB will then assign one of our assessors to the EPA (they may need to contact the customer and/or employer to agree further details where applicable). The first point of contact for the RTITB End-Point assessor will be the person named on the EPA Requirements Confirmation Form.

Accessing Reasonable Adjustments

Should the training provider and employer agree that an apprentice with disabilities requires ‘reasonable adjustments’ in compliance with the Equality Act 2010 to attempt their EPA, they should ensure they discuss this with the RTITB EPA team at this stage. Agreed adjustments will be recorded on the EPA Requirements Confirmation Form.

Step

4Gateway Confirmation Verified by RTITBBefore contacting the training provider to discuss EPA arrangements, the RTITB EPA team will review the information provided on the Gateway Declaration and EPA Booking Request Form. If there are any questions regarding information on the form, the EPA team will contact the training provider within five working days of receiving the form.

Booking will not proceed until RTITB is satisfied that all the gateway requirements have been met.

Once RTITB has checked and confirmed all gateway requirements have been met, the EPA team will proceed with the booking.

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The EPA will take place at the date, time and site detailed in the final EPA Requirements Confirmation Form.

Knowledge and Behaviour Assessment

The assessment of knowledge and behaviours is carried out through a paper-based examination lasting 60 minutes. Each paper has short answer questions and scenario-based questions which require a longer written answer (examples of questions for both ST0257 and ST0259 can be found in Appendices 4 and 5).

Skills Assessment

The assessment of skills is carried out by observing the apprentice conducting workplace tasks. Through this observation, the RTITB Assessor will make a judgement on whether the apprentice is competent to carry out the practical aspects of their job role (the apprentice/s should be observed carrying out normal workplace duties that relate to the skill requirements of the apprenticeship standard).

In some settings, a simulated scenario may be more appropriate. In this situation, the apprentice should be given a task or job sheet as they would on a normal day. Proceeding this, a situation should be created in either their work environment or in an assessment centre, where they can demonstrate all required skills.

The RTITB End-Point Assessor will use an observation check list and marking sheet to ensure all learning outcomes have been met. The assessor could also ask questions to collect any evidence they have not been able to gather over the course of the assessment, so no apprentices are disadvantaged by the parameters of their job role. The assessor will use a standardised set of questions or prompts with each apprentice to make sure they can react to changing or unexpected situations.

The marking sheets used for ST0257 and ST0259 can be found in Appendix 4 and 5 respectively.

EPA Site Requirements

An EPA can take place at either the employer’s or training provider’s premises, or an alternative site agreed with RTITB. The EPA will only be carried out at the EPA site at the dates and times detailed on the final EPA Requirements Confirmation Form.

THE ASSESSMENT DAY

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The employer and training provider must ensure that:

• The RTITB Assessor, the apprentice and any other relevant parties have access to the EPA site, and all relevant equipment is available and accessible for the EPA

• The EPA site and all relevant equipment meets any requirements relevant for the EPA (such as health and safety and technical requirements)

• A contact is available who will be responsible for informing the RTITB Assessor of any fire evacuation procedures and how to report incidents.

Note that on the day of the EPA, the gateway evidence you have specified on the Gateway Declaration and EPA Booking Request Forms must be available for review by the RTITB End-Point Assessor as they may wish to confirm the information is correct.

If There is a Problem on EPA Day

The RTITB End-Point Assessor will ensure all the arrangements agreed between the EPA team and the training

provider are followed before the EPA begins. If there are any issues, the EPA may be cancelled or stopped.

There are a range of reasons why the EPA may not go ahead as planned. Some of these could be related to:

• The site not being available • The site not meeting the requirements or being unsuitable in other ways• Physical resources such as vehicles and/or equipment not being appropriate or available• Materials/consumables required by the apprentice not available • No or insufficient access to IT systems• Health and safety issues pertaining to the site and/or the equipment• The RTITB Assessor not able to confirm the identity of the apprentice.

Before a decision to cancel is made, the RTITB Assessor will contact the EPA team to discuss the specific issues and seek alternatives where possible.

If the EPA is stopped or cancelled, the EPA team will contact the lead training provider to discuss the reason(s) for the cancellation and reschedule where appropriate. Depending on the cause of the cancelled test, RTITB may require payment of the EPA fee in full or in-part.

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Results and CertificationWhen all components of the EPA have been taken by the apprentice, the RTITB Assessor will submit these and any other relevant documents and reports to the RTITB EPA Manager. The internal quality assurance process will be followed with the assessment evidence, documents and reports being reviewed by the EPA Manager.

The final result will be agreed, and the grade will be recorded in the RTITB EPAO system (confirmation of the grade and recording this on the system should normally take 20 working days). Once the result is confirmed and entered onto the system, the RTITB Summary of EPA Assessment Results report will be sent to the apprentice’s employer.

RTITB will inform ESFA of the final grades for each apprentice following the ESFA’s certification process. Currently this requires RTITB to upload results on the fourth work-ing day of each month. The ESFA carries out validation checks on the certificate re-quests submitted by EPAOs to ensure the information from the EPAO and the lead training provider meets their requirements.Following successful validation, the ESFA will send the certificate to the apprentice’s employer by recorded delivery.

The ESFA have stated that following successful completion of the validation checks, the certificate will be issued between 15 and 17 working days.

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FEES AND INVOICING

The current fees for RTITB End-Point Assessments can be found on the RTITB website or by enquiry to the RTITB EPA team. The EPA fees differ between apprenticeship standards; this reflects the specific and differing EPA requirements of each standard.

Where employers have a number of apprentices requiring EPA at the same time, RTITB has implemented a sliding cost structure which reduces the fee per apprentice (Appendix 6).

As with all EPAOs, RTITB EPA fees include a fixed fee for the External Quality Assurance (EQA) of EPA delivery. This fee is currently £50 for LGV and £64 for Supply Chain Warehouse Operative and is set by NSAR who are the EQA for both ST0257 and ST0259.

RTITB do not charge a booking fee for EPA. Within 7 working days of the EPA being carried out, the EPA delivery fee will be invoiced. Invoices will be sent to the training provider who has booked the EPA. RTITB payment terms are 30 days from invoice date.

Cancellation Fees

A booked EPA may need to be cancelled. If cancellation is required, the following guidance will be used in determining if a cancellation fee will be charged by RTITB.

If an EPA is cancelled by RTITB: The EPA will be rescheduled, and no additional delivery fee will be charged.

If an EPA is cancelled by the training provider:

If this is before the date of the EPA, then the training provider must contact the EPA Team by email – stating the reason for the cancellation and confirming if the EPA needs to be rescheduled. If this is on the day of the EPA before the RTITB Assessor has arrived, the training provider must call the EPA team, give the reason for cancellation and confirm if the EPA needs to be rescheduled.

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If an EPA is cancelled by the RTITB Assessor:

On the day of the EPA, the RTITB Assessor may decide that the EPA cannot go ahead or needs to be stopped midway through. The RTITB Assessor will call the EPA team, provide the reason for cancellation and confirm if the EPA needs to be rescheduled. Depending on the circumstances, such cancellations may be subject to some, or all of, the EPA fee

Resit and Retake fees

Where the apprentice is graded a fail in all EPA components, the fees for resits and retakes (see Section 6) are the same, as the EPA tests are the same irrespective of whether they are for a resit or a retake. Apprentices have already been confirmed as having passed the gateway, so no confirmation process or additional fee relating to the gateway applies.

Where the apprentice is graded a fail in an individual component, please contact RTITB for resit/retake costs as this may differ depending on when the apprentice is reassessed. For example, if conducted in conjunction with other initial assessments (as part of the maximum number in either standard as stipulated in Appendix 6) or as an individual assessment.

Enquiries:

Telephone: +44(0)1952 520200Email: [email protected]: www.rtitb.com

CONTACT US

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Employer Company Name

Employer Reference Number

Contact Name

Job Title

Company Address

Post Code

Telephone Number

Email

On behalf of the above employer, I confirm that we have selected RTITB to deliver the End-Point Assessments for the following Apprenticeship Standards:

Apprenticeship Title Code

Assessment Plan Version No.

LARS Code

Apprenticeship Start Date

Estimated EPA Date

Initial Number of Apprentices

Price of EPA per Apprentice

Lead Training Provider Name UKPRN

Apprenticeship Title Code ST0259Assessment Plan Version No.

LARS Code

Apprenticeship Start Date

Estimated EPA Date

Initial Number of Apprentices

Price of EPA per Apprentice

Lead Training Provider Name UKPRN

Employer Print Name: .................................................................................................................................................................................................................................

End Point Assessor Print Name: ..............................................................................................................................................................................................................

Employer Position: .......................................................................................................................................................................................................................................

End Point Assessor Position: ....................................................................................................................................................................................................................

Employer Signature: ...................................................................................................................................................................................................................................

End Point Assessor Signature: ................................................................................................................................................................................................................

Date: ..................................................................................................................................................................................................................................................................

Date: ..................................................................................................................................................................................................................................................................

Authorisation:

Date .................................................................

End Point AssesmentAppendix 1 - EPAO Employer Confirmation

EPAO Employer Confirmation - V2.1119RTITB Apprenticeship End Point Assessment . Copyright © RTITB 2019. All rights reserved

A1

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Date .................................................................

Apprentice Details

First Name

Family Name

Unique Learner Number (ULN)

Date of Birth Sex (M/F)

Registration (ILR, Other)

Funding

Apprenticeship Start Date Apprenticeship End Date

Anticipated Gateway Date

Apprenticeship Standard Details

Apprenticeship Title

Apprenticeship Code Assessment Plan Version Number

LARS Code

Level

Option

Publication Date Learning Start Date

Completion of this Gateway Declaration Form confirms that the employer is satisfied that the apprentice has fulfilled all requirements and is ready to take the end point assessment provided by RTITB.

Employer Details

Employer Company Name

Employer Reference Number

Contact Name

Job Title

Company Address

Post Code

Telephone Number Email Address

Gateway Confirmation and Booking Template - V2.1119RTITB Apprenticeship End Point Assessment . Copyright © RTITB 2019. All rights reserved

End Point AssesmentAppendix 2 - Gateway Confirmation and Booking Template

A2

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End Point AssesmentAppendix 2 - Gateway Confirmation and Booking Template

Gateway Confirmation and Booking Template - V2.1119RTITB Apprenticeship End Point Assessment . Copyright © RTITB 2019. All rights reserved

EPA Requirements

Element Evidence that will be available to the IEPA as confirmation that requirements have been met Evidence Location

On-programme minimum duration met

Mandatory qualification achieved

Level 1 Qualification(Functional Skills, GCSE or Equivalent) in both English and Maths Achieved

NA/Yes (Details of Evidence to be provided to IEPA)

Assessment for level 2English and Maths qualification (Functional Skills, GCSE or equivalent) taken

Has achieved other specific requirements where these are listed in the Assessment Plan, such as completing a logbook or service record

NA/Yes (Details of Evidence to be provided to IEPA)

Has met the knowledge, skills and behaviours as required in the standard

Previous Attempts at EPAHas the apprentice previously taken any assessments that form part of the EPA for this Apprenticeship Standard with any other assessment organisation?

Yes/No

Lead Training Provider Details

Lead Training Provider Name

UKPRN

Contact Name

Job Title

Telephone Number Email Address

RTITB will review the evidence referred to above before the end-point assessment takes place. It is the lead training provider’s responsibility to retain auditable evidence. Any nondisclosure of information requested could subsequently result in the end-point assessment or apprenticeship certificate being withdrawn.

A2

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End Point AssesmentAppendix 2 - Gateway Confirmation and Booking Template

Lead Training Provider DetailsName of Person Making this Booking

Job Title

Telephone Number Email Address

Requested EPA Test Date

Requested EPA Test Time

Requested EPA Test Location Address

Postcode

Telephone Number Email Address

EPA Test Booking RequestEPA Booking Date (Must be recieved 4 weeks before requested EPA date)

Employer Print Name: .................................................................................................................................................................................................................................

Lead Training Provider Print Name: ......................................................................................................................................................................................................

Apprentice Print Name: ..............................................................................................................................................................................................................................

Employer Position: .......................................................................................................................................................................................................................................

Lead Training Provider Position: .............................................................................................................................................................................................................

Employer Signature: ...................................................................................................................................................................................................................................

Lead Training Provider Signature: .........................................................................................................................................................................................................

Lead Training Provider Signature: .........................................................................................................................................................................................................

Date: ..................................................................................................................................................................................................................................................................

Date: ..................................................................................................................................................................................................................................................................

Date: ..................................................................................................................................................................................................................................................................

Declaration:I confirm that the apprentice has achieved all end-point assessment entry requirements as listed above and obtained the required teaching, workplace training and experience covering the full apprenticeship standard to be eligible for end-point assessment. A gateway process has been carried out to confirm the following:• The apprentice has been employed throughout the duration of his/her apprenticeship.• The ILP and commitment statement have been signed by the apprentice, the employer and the lead training provider, and all three parties have retained

a signed and dated version.• The apprentice has been given appropriate time to attend the on and off-the-job training required for the apprenticeship standard.• The apprentice has completed the minimum duration of on-programme learning and all pre-requirements for eligibility for end-point assessment.

I confirm that I have undergone a gateway process to confirm that I am eligible for end-point assessment. I give RTITB permission to apply for the Apprenticeship Certificate on my behalf when I have successfully completed the EPA.

A2

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End Point AssesmentAppendix 3 - EPA Requirements Confirmation

Date .................................................................

Lead Training Provider Details

Lead Training Provider Name

UKPRN

Name of Contact on EPA Date

Job Title

Telephone Number Email Address

EPA Test Date (confirmed) EPA Test Time (confirmed)

EPA Test Location Address (confirmed)

Postcode

Telephone Number Email Address

Apprentice Details

First Name

Family Name

Unique Learner Number (ULN)

Date of Birth Sex (M/F)

Registration (ILR, Other)

Funding

Apprenticeship Start Date Apprenticeship End Date

Anticipated Gateway Date

Apprenticeship Standard Details

Apprenticeship Title

Apprenticeship Code Assessment Plan Version Number

LARS Code

Level

Option

Publication Date Learning Start Date

Employer Details

Employer Company Name

Employer Reference Number

A3

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End Point AssesmentAppendix 3 - EPA Requirements Confirmation

EPA Requirements

Element Confirmation Change Required (Details)

Site: Yes/No

Site: Yes/No/NA

Equipment: Yes/No

Equipment: Yes/No

Apprentice Available Yes/No

Employer/TP Rep Available Yes/No

Other Yes/No

Other Yes/No

Comments: e.g Does the apprentice require any adjustment or special arrangements in order to undertake the EPA?

Employer Print Name: .................................................................................................................................................................................................................................

Lead Training Provider Print Name: ......................................................................................................................................................................................................

Employer Position: .......................................................................................................................................................................................................................................

Lead Training Provider Position: .............................................................................................................................................................................................................

Employer Signature: ...................................................................................................................................................................................................................................

Lead Training Provider Signature: .........................................................................................................................................................................................................

Date: ..................................................................................................................................................................................................................................................................

Date: ..................................................................................................................................................................................................................................................................

Declaration:I confirm that all requirements are met and that EPA can go ahead on the date and at the time agreed

A3

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EPA LGV Knowledge Test Guide - V2.1119RTITB Apprenticeship End Point Assessment . Copyright © RTITB 2019. All rights reserved

Short Answer Questions:

Q: Give 2 examples of how you can reduce the risk of injury as a result of falling from the vehicle.

Don’t jump off, use three points of contact accessing/egressing the vehicle cab/vehicle bed, remove debris, wear suitable footwear.

Q: Name 2 things that should be documented in a daily walk-round/pre-use check inspection sheet.

Vehicle registration, trailer number (if applicable), date, defect recorded (if applicable), NIL defect (if applicable), driver’s name

Q: Name 2 things a driver should take into account when securing a load.

Vehicle suitability, what type of load, type of restraint, ease of delivery, how to prevent damage to products.

Q: If using an alternative route, name 1 place you could find information regarding the route.

Ordinance survey map/A-Z, consult a motoring organisation, satellite navigation system (but don’t rely on it exclusively)

Q: Name 1 type of transport mode.

Road, rail, sea, inland waterway, pipeline

End Point AssesmentAppendix 4 - EPA LGV Knowledge Test Guide

A4

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End Point AssesmentAppendix 4 - EPA LGV Knowledge Test Guide

Example Scenario Question:Sarah is an LGV driver working for a company that delivers foodstuffs to retail outlets. It is a two-person operation, so she works with a ‘driver’s mate/porter’.

They arrive at one of their customer’s sites. First of all, Sarah has to reverse her vehicle into a delivery area – she does this with the aid of her driver’s mate/porter, who acts as a banksman.

Once safely parked, they begin to make the delivery, which has to be completed by hand using sack trucks

Q: Explain 1 reason why Sarah should maintain visual contact with her driver’s mate/porter whilst completing the reverse manoeuvre.

Q: During the delivery, Sarah notices her driver’s mate/porter is loading the sack truck incorrectly. Give 2 examples of how Sarah can explain and demonstrate the correct method which would enhance her credibility and underline the company’s core values.

A4

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End Point AssesmentAppendix 5 - LGV Practical Test of Skills

Candidate Name Candidate Signature

Licence No. Categories C (Rigid) CE (Tractor & Trailer) CE (Drawbar)

Expiry Date Tick

VEHICLE PREPARATION SECTION 1

Operator Penalties Faults TotalMarks

Vehicle pre-use check, including vehicle mounted equipment

Pre-use check documentation

Inserting tachograph

Tachograph manual entries

Correct tachograph mode selected

Seating position/mirror adjustment

VEHICLE LOAD

Position vehicle for loading/unloading

Open/lowercurtains, doors, twist locks, ramps

Distribute load safely

Secure load appropriately

Close/secureCurtains, doors, twist locks, ramps

Open and secure curtains, doors, twist locks, ramps

Safe use of vehicle-mounted equipment

Correct use of appropriate POD

VEHICLE CONTROLS

Accelerator

Footbrake

Handbrake

STEERING

Steering position

Under-steer

Over-steer

REVERSE EXERCISE

Controls

Accuracy

Observation

ROAD PROCEDURES SECTION 2

Operator Penalties Faults TotalMarks

Move off/look

MIRRORSSignal

Direction

Overtaking

Controlling speed

General

SIGNAL DIRECTIONEarly

Late

Omitted

Incorrect

Not cancelled

SIGNSStop

Direction

Keep left

No entry

Double white lines

Yellow lines

Lane markings

CONTROLLED SIGNALSTraffic lights

Police

Traffic warden

School crossing patrol

SIGNAL SPEEDSpeed plus

Make normal progress

Overtaking

Meet approaching traffic

Cross approaching traffic

MAINTAINING SAFETY OF OTHERS

Cyclists/motor cyclists

Pedestrians

Drivers

General observation

Cross approaching traffic

Planned route/reacted to traffic

Loaders

Distribution site traffic

Warehouse colleagues

Driver’s mate/porters

CROSSROADS & ROAD JUNCTIONS (MAJOR TO MINOR) SECTION 3

Operator Penalties Faults TotalMarks

Mirror

Signal

Position

Speed

Gear

Observation

Position right

Position left

Emerge

Right corner cut

Kerbs

MINOR TO MAJORMirror

Position

Speed

Gear

Observation

Position right

Position left

Emerge

Right corner cut

Kerbs

ROUNDABOUTSMirror

Position

Speed

Gear

Observation

Position right

Position left

Emerge

Right corner cut

Kerbs

PEDESTRIAN CROSSINGSApp too fast

Fail to Stop

Invites

ROAD POSITIONKerb

Crown

Separation

Lane

A5

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End Point AssesmentAppendix 5 - LGV Practical Test of Skills

Practical Assessment Core Elements1: Drive safely and efficiently on public and private roads.

2: Use and position vehicle-fitted equipment.

3: Control the vehicle in all traffic situations.

4: Use relevant equipment and machinery safely.

5: Comply with relevant systems and processes.

6: Prepare the vehicle and load for deliveries.

7: Protect the driver, vehicle and load.

8: Plan routes effectively.

9: Use basic IT systems.

10: Maintain the health, safety and security of people at all times.

Marking Criteria1 mark will be awarded each time a candidate does not demonstrate competence in a particular element, and multiple

marks can be awarded against each element. To achieve a pass, the candidate must not accumulate more than 30 marks.

To achieve a pass with distinction, the candidate must not accumulate more than 10 marks.

Grading BoundariesElements: /100

Pass with Distinction : No more than: 10 marks

Pass: No more than: 30 marks

Assessor Name Print:

Assessor Name Signature:

Date:

A5

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ST0259 Supply Chain Warehouse Operative Example Knowledge Test - V2.1119RTITB Apprenticeship End Point Assessment . Copyright © RTITB 2019. All rights reserved

End Point AssesmentAppendix 6 - ST0259 Supply Chain Warehouse Operative Example Knowledge Test

Short Answer Questions:

Q: Name 2 checks you might make prior to loading a flatbed lorry.

Vehicle/trailer park brake is applied, location of the driver, parked on level ground, condition of the vehicle bed.

Q: Give 2 examples of PPE you would use when refuelling or recharging materials handling equipment in the workplace.

Face shield, goggles, acid proof gloves, acid proof gauntlets, fuel proof gloves.

Q: Name 1 potential danger of turning material handling equipment at speed.

Vehicle tips over, lose the load, damage to stock, risk of injury.

Q: What does this symbol mean?

Fragile material.

Q: Give 1 reason why it is important to give good customer service.

Reflects well on the business, reflects well on you, develops good customer relationships, encourages repeat business.

A6

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End Point AssesmentAppendix 6 - ST0259 Supply Chain Warehouse Operative Example Knowledge Test

Example Scenario Question:Allan works in the goods-in department as a lift truck operator. He’s required to check all incoming goods and check the quality and quantity of the stock. Allan has identified a discrepancy between the delivery note documentation amount and the actual amount of the incoming goods.

Q: What should Allan’s next course of action be and who should he communicate with?

• Amend the delivery note documentation• Identify/communicate the discrepancy to the driver• Inform his manager/supervisor• Amend/update computerised stock control systems (if applicable).

A6

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Appendix 7 - Practical Warehouse Assessment MHE

MANDATORY DISQUALIFICATION(Tick appropriate box)

Operating dangerously Dismounts unnecessarily

Exceeds maximum time Violent collision

Exceeds 3 occurrences of any 5-point fault

Company:

Faults to be recorded as they occur by marking “X”

ANY ALTERATION TO THIS FORM MAY INVALIDATE TEST

Signature (Examiner)____________________________________

Signature (Candidate)___________________________________

Examiner’s Name: ______________________________________

Registered No.________________________________________

Candidate:

Date of Test:MHE

Make:

Model:

Time:

A. Set Time:

B. Start Time:

C. Finish Time:

D. Duration:

Excess Time (D minus A)

Pre-use Inspection PASS REFERAssociated Knowledge PASS REFER

PASS

DISTINCTION

REFER (Failed to meet standard)

No. Criteria observed Faults Penalty Award

Steering, Operating Safely and Moving Items

1 Mounts/dismounts incorrectly 3

2 Limbs outside the confines of the machine 5

3 Fails to check all around 5

4 Fails to look in direction of travel 5

5 Fails to utilise vehicle systems to aid observation 5

6 Fails to use restraining system 5

7 Fails to Appropriately Dispose of Packaging/Debris 3

8 Fails to use appropriate warning device 5

Steering and Operating Controls

9 Unintentionally travels in wrong direction 5

10 Selects inappropriate steering mode 3

11 Brakes or accelerates harshly/erratically 3

12 Fails to use MHE Braking Systems Appropriately 1

13 Fails to hold steering wheel when moving 5

14 Fails to safely load/unload Items 5

15 Fails to use appropriate manual handling techniques 3

No. Criteria observed Faults Penalty Award

Manoeuvring, Transporting, Coupling/Uncoupling

16 MHE not used in designated area 3

17 Makes contact with warehouse infrastructure 3

18 Unnecessarily shunts MHE 1*

19 Drives at an inappropriate speed 3

20 Fails to check/identify load using appropriate systems

5

21 Inaccurate MHE position 3

22 Fails To communicate with others 1

23 Fails to check vehicle/storage location for safety before loading/unloading

5

24 Inappropriately uses hydraulic controls 5

25 Selects incorrect hydraulic control 3

Parking

26 Fails to apply the park brake/neutral 5

27 Fails to switch off/remove key and isolate 3

28 Not parked in area or up to stop point 3

Total Penalties

* Allow one shunt per operation before applying penalties** Allow one adjustment per operation before applying penalties

STANDARD MAX PENALTY POINTS ALLOWED

Operator level: 30 points

A7

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End Point Assessment Costs - V2.1119RTITB Apprenticeship End Point Assessment . Copyright © RTITB 2019. All rights reserved

End Point AssesmentAppendix 8 - End Point Assessment Costs

Supply Chain Warehouse Operative – Level 2

Number of candidates: Price:

1 £490

2 £420 each

3 £365 each

4 £320 each

Large Goods Vehicle (LGV) – Level 2

Number of candidates: Price:

1 £505

2 £455 each

A8

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RTITB End Point Assessment V1.0619A

Telephone: +44(0)1952 520200

Email: [email protected]

Website: www.rtitb.com