Applying Holds JOBAID
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description
Holds
Transcript of Applying Holds JOBAID
Job Aid
Applying Holds
Step Action
1. Begin by navigating to the Order Orchestration work area.
Click the Navigator menu.
2. Click the Order Orchestration link.
3. Use the Order Orchestration work area to view and monitor orders and to take action on them.
4. Search for fulfillment lines for a customer.
Click in the Customer Number field.
5. Enter the desired information into the Customer Number field. Enter a valid value e.g. "1006".
6. Click the Search button.
7. Use the Manage Fulfillment Lines page to search for fulfillment lines, review search results, and take action on the fulfillment lines.
8. Click the vertical scrollbar.
9. Click the row header.
10. Press the [Shift] key and click the row header.
11. Click the Actions menu.
12. Click the Holds menu.
13. Click the Apply Hold list item.
14. Use the Apply Hold window to choose the type of hold to apply to the fulfillment lines.
15. Click the Hold Name list.
16. Click the SHIP list item.
Date Created: 1/31/2012 2:10:00 PM Page 1
Job Aid
Step Action
17. Click the Save and Close button.
18. Click the OK button.
19. You have successfully applied a hold to multiple fulfillment lines.End of Procedure.
Page 2 Date Created: 1/31/2012 2:10:00 PM
