Application Software Used in Hotel

8/12/2019 Application Software Used in Hotel

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Applications of Softwares used in Hotels

2. TYPES OF HOTEL SOFTWARE

Hotel software is designed for all areas of hotel operation including property

management, \accounting, Internet/GDS reservations, central reservations, reception,

PS/hospitality, spa/clu!/golf management, guest management, inventory management,

yield/revenue management, accounting, and we! site design" Small hotel software is

availa!le for properties with less than #$$ rooms and focuses on !asic front and !ac% office

functions and/or reservations and guest management"

ne of the ma&or types of hotel software used !y the hotel/motel industry is hotel property

management software 'P(S)" P(S is a comprehensive software pac%age that manages all

aspects of hotel operations, which has front des%, and !ac% office modules that handle

reservations, guest profile/folio, reporting, night auditing, and house%eeping, accounting,

payroll and asset and inventory management"

*or reservations, there are two types of hotel software a +S 'central reservation system)

and an I-. 'Internet !oo%ing engine)" n I-. allows guests to remotely ma%e reservations

accessing the hotel0s we!site" Hotel reservation systems will also have reservation software

capa!ility that allows guests to ma%e reservations using a GDS service" +S !oo%s

reservations for multiple properties"

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Hospitality management software includes sales and catering software, which will have a

PS module to manage, and trac% sales from restaurants, lounge/!ar, and room service"

.vent management is another important module of hospitality management software" .vent

management modules manage group/convention sales, room !oo%ing, function and layout"

(any hotel property management software, hotel reservation system software, hotel

accounting software, hotel front des% software, and hospitality software companies provide

free hotel software downloads for evaluation to help hotels select the !est hotel software

pac%age that meets their operational needs" *ree hotel software downloads can save time in

researching the right hotel software pac%age for your property"

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3. KEY FEATURES OF HOTELS SOFTWARE

Hotels, motels and private resort locations must !e up to speed of technology to !e on the

cutting edge of the hotel industry" Hotels that have the latest in computer technology are a!le to

perform more successfully" 1he following information is a listing of hotel technology used in

the 2# century"

1he modules and %ey features of Hotel Software Systems are (ulti(odule Systems '((S),

Select (odule Systems 'S(S) and -asic eservation Systems '-S)"

(ulti(odule Systems is a software solution is availa!le to three to fivestarrated hotels or

resorts" 1his software delivers a thorough software solution with hotels that have #$$ rooms or

more"

Select (odule Systems is geared towards single property reservation" -asic eservation

Systems is software that provides a more !asic reservationprocessing unit for motels and

hotels"

Imagine a ma&or hotel chain without the use of top of the line hotel software" 1op chain hotels

and private resorts use state of the art e3uipment, so that they can cater to their customers0

desires and demands" 1hey install their hotel reservation software onto the following computer

hardware4 I-(, Sony and Hewlett Pac%ard, which are all state of the art computer hardware"

5hen new hotel properties are !uilt, amenities and location are on the priority list" Studies

show that I1 facilitated hotels will saturate the mar%et !y 2$$6" Property owners reali7e the

value of having a sophisticated operating system within their hotels" Hotel reservation software

systems are not only used for reservations, !ut are used for employee records as well as hotel

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security monitoring"

1he features of hotel software will depend on the type of software module" 1he most common

module used !y hotels is a property management system 'P(S), which will have some or all of

the following integrated software4 hotel management 'front des%, !ac% office, spa/golf/clu!

management), reservation/!illing, hospitality/sales and catering, PS 'point of sale), Internet

!oo%ing engine, and hotel accounting"

eservation software features include group and individual !oo%ings, chec%in/chec%out, rate

management, and room management/availa!ility" (ultiunit hotel properties will re3uire a

central reservation system '+S), which can handle reservations from a central system for all

properties" n Internet !oo%ing engine will allow realtime reservations to !e made from we!

!ased sites"

Hotel management software has front des% and !ac% office management features" *ront des%

features include daily ledger, night audit, guest folios/guest history, guest !illing/accounting,

house%eeping, and credit card !illing" -ac% office features manage payroll, accounts paya!le,

general inventory, general ledger and personnel/human resources"

Hotel hospitality/sales and catering software features are designed for food and !everage and

event management and provides for the efficient operation of restaurant, lounge/!ar, room

service and %itchen" Hotel catering software can also trac% sales and analy7e employee

productivity and trac% inventory" 9in%ed to the hospitality/sales and catering software is a PS

module which records food and !everage, spa/golf/clu! charges and posts to the guest

folio/ledger for one, comprehensive itemi7ed !illing"

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Hotel accounting software features will have general ledger, accounts paya!le, accounts

receiva!le, personnel, and payroll" Purchasing/receiving, inventory recording and reporting

functions"

Hotel software features can !e viewed on software manufacturers0 we!sites and most offer free

downloaded trials of software products"

4. APPLICATIONS OF HOTEL SOFTWARE

1here are software applications to support, manage and operate every aspect of the hotel and

hospitality industry" .;amples of hotel software are hotel reservation and hotel !oo%ing


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software, hotel management software, hotel accounting software, hotel P(S software, hotel

mar%eting software, hospitality software, hotel front des% software, and PS software"

nline/Internet reservation software is used to ena!le guests to !oo% online through a GDS or

directly through the hotel0s we!site" Small hotel software for hotel property management is

designed for a single property reservation system, while a multimodule system is a more

comprehensive hotel management software application for large properties"

Hotel property management software offers !oth front des% and !ac% office modules" *ront

des% modules are designed for guest and room management and include reservation, rate and

guest profile management, chec%in/chec%out, house%eeping management, customer

communication, night audit, and city ledger" -ac% office modules are designed to manage hotel

resources, assets and inventory and include payroll, accounts paya!le"

Hospitality management software has applications in the sales, mar%eting, event management,

and catering operations of the hotel" Hospitality software has features designed to manage all

aspects of the hotel0s sales and catering operations including special events, restaurant, !ar and

room service as well as account and inventory management" ther hospitality software features

are availa!le for spa, golf and clu! management, activity scheduling" PS 'point of sale)

software is designed to manage sales generated from restaurants, lounge/!ar, room service, and

retail operations in a hotel property" Hotel software can also !e used to generate reports in all

areas of hotel management for front and !ac% office reporting, sales and catering, PS"

5. MICROS SYSTEMS

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MICROS Systems, Inc., is head3uartered in +olum!ia, (aryland, >S" 1he company

manufactures and sells computer hardware, software, and services for the restaurantpoint of

sale, hotel, hospitality, specialty retail mar%ets and other similar mar%ets" nalyst estimates

cited in 2$$8 put (I+S? mar%et share at a!out 8


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(I+S Systems uses several distri!ution channels including different regions, districts, and

dealers"

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deployment into diverse environments to deliver the comple;, missioncritical functions

demanded !y the most innovative customers" SaaS alleviates the !urden of software

maintenance, ongoing operation, and support"

Simphony allows the client to !e fully resilient and capa!le of performing mission critical

operations in the event of an upstream failure" S allows for the integration of !usiness

functions such as property management systems, paperless %itchen display systems, credit card

interfaces, and reporting at the individual property or revenue center to ensure continuous

system operation" dditionally, S allows for the elimination of costly local servers !y

allowing only the necessary SaaS services to !e run at the property level"

5.4 HMS

1he (I+S 6B$$ H(S pointofsale system is used in the entertainment mar%etplace,

including casinos, stadiums, hotels and cruise ships" 1he 6B$$ H(S is platform and data!ase

independent" It can !e installed on (ultiple 5indowsplatformsand can have the data!ase run

on (SSJ9 or racle, including racle on 9inu;"citation neededE6B$$ H(S is installed at sites

ranging from small, speciali7ed operations to large enterprise configurations spanning multiple

properties in large geographic areas"

5.5 MICROS RES 3/001

(I+S .S offers a complete pointofsales solution with comprehensive reporting, tools

for the !ac%office, restaurant operations, and guest services" (I+S .S offers enterprise

management for owners of multiple restaurant locations" (I+S .S provides endtoend

communications throughout operation to increase efficiency and speed of service" 1he latest

release, as of anuary 2$##, is .S :"6"

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http://en.wikipedia.org/wiki/Point-of-salehttp://en.wikipedia.org/wiki/Databasehttp://en.wikipedia.org/wiki/Microsoft_Windowshttp://en.wikipedia.org/wiki/Platform_(computing)http://en.wikipedia.org/wiki/MS-SQLhttp://en.wikipedia.org/wiki/Oracle_databasehttp://en.wikipedia.org/wiki/Linuxhttp://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttp://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttp://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttp://en.wikipedia.org/wiki/Point-of-salehttp://en.wikipedia.org/wiki/Databasehttp://en.wikipedia.org/wiki/Microsoft_Windowshttp://en.wikipedia.org/wiki/Platform_(computing)http://en.wikipedia.org/wiki/MS-SQLhttp://en.wikipedia.org/wiki/Oracle_databasehttp://en.wikipedia.org/wiki/Linuxhttp://en.wikipedia.org/wiki/Wikipedia:Citation_needed


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5.2 MICROS e/

(I+S eB is a pointofsales system aimed at smaller restaurant locations" 1he system is not

as customi7a!le or detailed as 8B$$ or 6B$$, !ut is simpler and more user friendly" It has a !uilt

in limit of supporting at most # P+ and = wor%stations" s of une 2$#$ the latest version is 8"$

(2"

P. is the (I+S property management system used in many large hotel chains, such as

1ravelodgeHotels >K, HyattHotels and esorts, ydgesHotels and esorts,(arriott Hotels,

esorts and Suites, adisson Hotels and esorts 'su!sidiary of +arlson +ompanies), the

Inter+ontinental Hotels Groupand the 1histle Hotels"

pera can essentially !e the only management software a hotel needs, as it can handle

eservations, +ustomer Profiles, House%eeping (anagement, (aintenance logs, +ashiering,

ccounts eceiva!le, gent commissions and third party interfaces such as (ini!ar systems or

Guest 1L" rrivals and inhouse guests are served using the *ront Des% features of the

property management software" 1his module handles individual guests, groups, and wal%ins,

and has features for room !loc%ing, managing guest messages and wa%eup calls, and creating

and following up on interdepartment memos"

It is the successor to the popular *idelio P(S 'Property (anagement System)

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http://en.wikipedia.org/wiki/Travelodgehttp://en.wikipedia.org/wiki/Hyatthttp://en.wikipedia.org/wiki/Rydgeshttp://en.wikipedia.org/wiki/Marriott_Hotelshttp://en.wikipedia.org/wiki/Radisson_Hotels_and_Resortshttp://en.wikipedia.org/wiki/Carlson_Companieshttp://en.wikipedia.org/wiki/InterContinental_Hotels_Grouphttp://en.wikipedia.org/wiki/Thistle_Hotelshttp://en.wikipedia.org/wiki/Travelodgehttp://en.wikipedia.org/wiki/Hyatthttp://en.wikipedia.org/wiki/Rydgeshttp://en.wikipedia.org/wiki/Marriott_Hotelshttp://en.wikipedia.org/wiki/Radisson_Hotels_and_Resortshttp://en.wikipedia.org/wiki/Carlson_Companieshttp://en.wikipedia.org/wiki/InterContinental_Hotels_Grouphttp://en.wikipedia.org/wiki/Thistle_Hotels

Application Software Used in Hotel

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