Application Outsourcing ServicesSupport strategic business imperatives with application services

Companies rely on business applications for everything from managing day-to-day processes to supporting innovation and growth. Yet, not every firm can devote the resources required to develop, manage, and maintain these vital assets. Stefanini delivers technical expertise along with consistent business processes and methodologies to ensure that your company has the solutions you need to support your business objectives.

Our team collaborates with your key stakeholders to design the solutions you need given your budget and timeline. Whether your solution requires a major development project or enhancements and upgrades, our team delivers.

Leverage our investments in tools, technologies and training to gain high-end solutions at competitive prices. Our global team can tailor a solution from onshore, nearshore or offshore resources, and blend onsite management with remote delivery. We have worked with companies of all sizes, in multiple geographies, cultures and industries — we can build the applications you need.

Stefanini’s application outsourcing services combine the people, processes, methodology and tools to help you align IT investments to your core business.

OUR SUPPORT SERVICES• ApplicationDevelopment• ApplicationEnhancementsandUpgrades• ApplicationIntegration• ApplicationManagementand• Maintenance• LegacySystemSupport• ModernizationandMigration

YOURBUSINESSNEEDS• Applicationsthatsupportbusiness

objectives• Cost-effectivesolutionsusingonshore,

nearshore, and offshore resources• Responsiveprofessionalsthatdeliveron-

time, on-budget• Technicalexpertiseinoperatingsystems,

languages, and databases• Consistent,high-qualityprocessesand

procedures•Flexible,agileengagementmodels

Stefanini‘s Application Outsourcing Services provide high-end solutions at the most competitive prices by leveraging a global delivery and support team.

Application Development and Management —Your WayWe take pride in the agility of our processes, which allow us to adapt to our customers — rather than forcing our customers to conform to our development processes. We partner with you to determine the business outcomes you require, and develop new applications, features, extensions, enhancements, interfaces, and upgrades to support existing and emerging business functions.

ProvenFlexibleProcessesandMethodsWe will work with you to define the level of development and management that you need. Whether you prefer to have Stefanini gather the requirements up front and then give you the freedom to have another vendor do the development, or you want your current vendor to build the application and have us test it — we are flexible and responsive enough to meet your needs regardless of the level of involvement you are seeking and the application development stages that we will own.

Legacy System Support, Migration andModernizationOur legacy solutions enable your organization to maximize its investment in systems, platforms and applications. We develop the solutions required to modernize your infrastructure, and help you migrate to advanced technologies. Not ready to migrate from your mainframe-based applications? We also offer mainframe application development and support from an experienced team of professionals.

Application Maintenance, Enhancement andUpgradesStefanini performs system maintenance as well as system improvements in technologies from mainframe platforms to Web and PC-based applications, including the development of both hosted and distributed applications.

Application Consulting ServicesWe combine our strengths in technology with our consulting experience and industry knowledge to help your company develop an edge over your rivals through deployment of SAP or EBS best practices and best of breed developments. We can perform onshore in the U.S. while at the same time the core application can be under development nearshore in Brazil and Latin America with clear and timely response and scalability.

STEP 1

GAP Analysis

1 up to 4 months

Application Inventory and Scoring

KnowledgeMapDefinition

Archtecture and Integration Analysis

OperationandManagementModel

STEP 2

Service Implementation

1 up to 3 months

Implementation Planning Alignment

Infrastructure Setup

Knowledge Transfer

ProcessandMetrics

Parallel Support

STEP 3

Service Operation

1 year at least

Application Sustaining

ApplicationDevelopmentand

Enhancements

Partner Operational Integration

Powering your business around the WorldIn today’s global business environment that requires focus on differentiated products and services based on the latest advances in technology. Where do you find IT solutions that power your business?Stefanini keeps you at the forefront. We have the people, industry and business knowledge, experience, and technology to power your business.

Since 1987, we have been providing offshore, onshore and nearshore IT services, specializing in application development outsourcing. Our offerings also include IT infrastructure outsourcing, systems integration, consulting and strategic staffing services. Since our inception, we have focused on finding new ways to meet our clients’ ever-changing IT needs.

Stefanini understands that excellence, quality, and continuous innovation are factors that guarantee the overall satisfaction of our clients and build lasting business relationships.

HeadquartersGlobal - Sao Paulo, BrazilT +55 11 3039-2000North America-Detroit,MI,USAT 800-522-4451 | 248-357-2866EMEA - Brussels, BelgiumT +32 2 620 20 20

www.stefanini.com

Our Solution

Service Implementation Approach

FEATURESOur experienced professionals are versed in every major operating system, transaction processing system, database and programming language. When others “can’t”, Stefanini can. We also support mainframe and legacy applications.

BENEFITSReduce Costs• Leverage a global delivery team that

combines the right mix of onshore, nearshore, and offshore resources.

• Benefit from Stefanini’s investment intools and training to access top-quality development expertise on demand.

• Meet business objectives faster and moreefficiently by using outsourced resources that prioritize your projects.

• Enable your internal team to focus onyourcore business.

Utilize Targeted Applications• AlignITinvestmentswithyourcorebusiness.• Benefit fromouradvanced technologies that

optimize application portfolios and improve ROI.

Gain from Our Expertise • Benefit fromStefanini’sworkwithcompanies

in multiple industries, including financial and banking services, manufacturing, telecommunications, chemical services, technology, public sector and utilities.

• Gain insight from our work with our largeportfolio of international customers, including more than 300 multinational clients.

LeverageOurGlobalFootprint• Morethan70officesin28countries• Morethan15,000globalemployees• Flexible onshore, nearshore, and offshore

options• TalentRecruitingCentersaroundtheglobe• GlobalSEI-CMMI5DevelopmentCenters

SERVICEMANAGEMENT

ORGANIZATIONALCHANGEMANAGEMENT