Application of Market Analysis for the Retail Industry in Ethiopia

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    APPLICATION OF MARKET ANALYSIS FOR

    THE RETAIL INDUSTRY IN ETHIOPIA

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    INTRODUCTION

    In Ethiopia, according to a census carried out by Central Statistics Agency (CSA) in

    2004, there were 672,484 business enterprises of which 671,627 (99.9%) were

    private owned, 823 government owned and only 34 enterprises were owned by

    joint venture. These figures are including formal business establishments,

    informal business establishments, and those neither formal nor informal.

    Source: Central Statistics Authority

    Among the private owned companies, the number of those which are engaged in the

    wholesale and retail business were 291,482 (43.39%), of which the formal

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    establishments which had a business licence were only 97,743 which was 33.53%

    of the industry.

    Source: Central Statistics Authority

    The purpose of this paper is to analyze the retail market environment of Ethiopia by

    considering the fundamental components of marketing environment. To this

    end major macro environment forces are discussed and opportunities,

    challenges and factors affecting the retail industry are highlighted.

    1-Industry Analysis (Macro Environment)

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    Successful companies Recognize and respond profitably to unmet needs and trends in the

    macroenvironment. Unmet needs always exist. Companies could make a fortune if they

    could solve any of these problems: a cure for , and affordable housing.1

    Companies and their suppliers, marketing intermediaries, customers, competitors, and

    publics all operate in a macroenvironment of forces and trends that shape opportunities

    and pose threat. These threats form the noncontrollables, which the company must

    monitor and respond to.

    Every organization is subject to these general forces that are felt in many industries and

    that are not usually amenable to influence by single organization. These forces can be

    classified as political, economical, technological, and social.

    1.1- Regulatory/Legal and Political Environment

    Marketing decisions are strongly affected by developments in the political and legal

    environments. This environment is composed of laws, government agencies, and pressure

    groups that influence and limit various organizations and individuals. Political conflicts

    can also influence how a number of industries operate, especially those with tight global

    ties. The outcomes of elections and judicial court decisions, as well have their impact on

    the macroenvironment. Sometimes these laws also create new opportunities for

    businesses.

    Since the retail industry is the 3rd class taxpayer, all the activities that are performed

    should be monitored by Inland Revenue and Customs Authority and other concerned

    government bodies. Mostly cosmetics products and other equipments are imported from

    abroad to resell in domestic market. The imported cosmetics products and other

    equipments come through government transportation and these builds a great link

    between the retailers and different government bodies that has to be monitored. These

    bodies are the Foreign Minister, Inland Revenue & Customs Authority, National Bank,

    and other related Government bodies.

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    1.2-Economic Environment

    During the fiscal year 2007/08, real GDP grew by 11.6 percent. This high growth rate

    was achieved for the fifth time in a row (i.e. 11.7 percent in 2003/04, 12.6 in 2004/05,

    11.5 in 2005/06 and 11.5 in 2006/07), which places Ethiopia among the top performing

    economies in the Sub-Saharan Africa. A ll sectors contributed to this relatively high

    economic growth with the service expanding by 17.0 percent and contributing about 62.8

    percent to the overall real GDP growth. The agriculture and industry sectors also grew

    by 7.5 and 10.4 percent, respectively. Furthermost real GDP is projected to grow by 11.2

    percent in 2008/09.

    Source: National Bank of Ethiopia

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    According to the World Bank report, Ethiopia is experiencing an unprecedented spell of

    economic growth, although this performance has been accompanied by growing

    economic imbalances. For the fourth year in succession, Ethiopias economy has grown

    at an annual rate of over 11 percent an important achievement for a country whose per

    capita income in 2002/031 was same as in 1972/73. The average Ethiopian now has a

    level of income that is about 43 percent higher than the level prevailing at the end of the

    1990s (figure 1). Yet given the extremely low initial per capita income, the country

    remains one of the poorest in the world, underscoring the urgency of accelerated growth

    and development on a sustained basis.2 Moreover, the economy faces several risks, e.g.,

    double-digit inflation, that imply that the understandable optimism over recent growth

    should be moderated by caution over the potential threats to sustained economic

    expansion.

    Figure 1: Ethiopias Per-Capita Income: A Long Term Perspective

    1 Many dates in this document refer to the Ethiopian Fiscal Year (EFY). In this case, 2002/03 refers to

    EFY 1995, or July 8, 2002 to July 7, 2003.2 See Ethiopia Accelerating Equitable Growth, Country Economic Memorandum, World Bank Report No

    368662-ET.

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    835

    935

    1,035

    1,135

    1,235

    1,335

    Real GDP per capita (Birr, in 1999/00 prices)

    End ofDerg regime

    War with Eritrea

    2002/03 drough

    Source: WDI and MOFED

    The current boom is a combination of cyclical recovery and structural shifts in the

    economy towards a higher growth path. The Ethiopian economy returned to growth in

    the early 1990s after the overthrow of the Dergand the end of its repressive economic

    policies. This recovery was however interrupted by two major shocks: the war with

    Eritrea from May 1998 to June 2000 and a severe drought in 2002/03 (figure 1). Since

    then growth has resumed and with a stronger momentum than before. The cumulative

    impact of public investment in basic infrastructure, in particular roads, power,

    telecommunications, and water as well as public spending in education and health haveclearly raised the overall productivity of the economy. Most macro indicators including

    GDP have recorded growth rates much higher during the 2002/03-2006/07 period than in

    any comparable period in the past. As shown in figure 2, imports, exports and foreign

    direct investment grew at annual rates of 27, 24 and 39 percent respectively during the

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    2002/03-2006/07 period, compared to 6, -1, and -14 percent during the 1995/96-2002/03

    period.

    Economic growth has been broad-based. In contrast to the public sector consumption led

    growth of the 1990s, rapid growth of private consumption has been the driving force

    behind the current expansionaccounting for 88 percent of growth during 2002/03-

    2006/07 period relative to 54 percent during 1997/98-2001/02 period.3 Agriculture,

    which accounts for 46 percent of GDP and nearly 85 percent of employment, has grown

    at 13 percent per year since 2003/04. The higher agricultural growth has come largely

    through increased area expansion (following the 2002/03 drought) as well as though

    higher yields in selected crops. This has helped Ethiopia to gradually diversify its exports

    to non-traditional products like flower and agro-based products. The services sector,

    which accounts for 42 percent of aggregate output, has grown at 12 percent per annum

    during the last four yearshelped by rapid growth of financial services, retail trade and

    transport and communication sectors. The industrial sector, which is the smallest of the

    three sectors of the economy and accounts for 14 percent of GDP, has also grown at an

    average rate of around 10 percent per annum since 2003/04, with construction sector

    being the biggest driver of industrial growth in the country. In the coming years, with its

    large potential for hydropower, Ethiopia is expected to become one of the largest

    producers and exporters of electricity in the region.

    Figure 2: Most macroeconomic indicators including GDP have registered rapid

    growth in the last four years

    3 The decline in private investment as a ratio of GDP in recent years is unusual, especially in light of the

    rapid growth in foreign direct investment and the visible increase in pace of private economic activities,

    especially in the urban areas. Since private investment is measured as a residual item in the national

    income accounts, the possibility of it being underestimated cannot be ruled out.

    -

    1

    2

    3

    4

    5

    6

    Imports of

    Broad mon

    Exports of

    GDP at ma

    prices (real)

    Foreign Dir

    Investment

    Average annual growth rate

    1995/96-2002/03 vs. 2002/03-2006/07

    6% 27%

    10% 18%

    -1% 24%

    4% 11%

    -16% 39%

    Movement of key macroeconomic indicators (Index; 1995/96=1)

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    Source: MOFED and CSA

    Ethiopias strong economic performance can be attributed to a combination of several

    factors: improvements in structural policies, strengthening of economic institutions, and

    some good luck. Tariffs and non-trade barriers have been significantly reduced, many

    sectors have been opened for domestic and foreign investors, and land market distortions

    are being gradually addressed. Regional states have been given considerable autonomy

    in developing independent economic policies and a more radical devolution process is

    underway, moving finances and functionaries to the woreda level. The favorable global

    environment, generous debt write-off, large and increasing Official Development

    Assistance (ODA) and remittances, and a long spell of good weather have all played

    important roles in moving Ethiopia to a higher growth trajectory, though these favorable

    factors have been offset to some extent by the rising price of oil, of which Ethiopia

    imports all of its consumption.

    The over all performance of the Ethiopian Economy since 2000/01 has been less than

    satisfactory. The transition from war to peace has not delivered the expected peace

    dividend. The country again went into a war of different kind, this time with the drought,

    which threatened to take the lives of more than a million people and recently, political

    crises which may contribute to the hindrance of the general growth.

    The decline in the value -added of the agricultural sector by 3.1% in 2001/02 and by

    12.2% in 2002/03, was the major contributor to the over all decline in the economy. This

    decline in value-added and the declaration in overall growth is felt throughout the major

    sectors, except same sub-sectors with relatively low share in the GDP such as education,

    health, mining and quarrying and construction sub-sectors.4

    In contrast, the last fiscal year 2003/04 the overall performance of the macro economy

    was better. Owing to the favorable weather condition the economy recorded a significant

    improvement reversing the decline in GDP that was registered in the year that proceeded.

    The recent performance of the Ethiopian macro economy again highlighted the instability

    that has characterized it over the last few decades.

    4Ethiopian Economic Association, Report on the Economy, Vol. 4. Addis Ababa, Ethiopia 2004/05.

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    Real GDP growth averaged 1.7% during the 2000/01-20002/03 period. This translates

    into 1.2% decline in per capita income. After a 4.8% growth into 2000/01, per capita

    income fail by 1.79% and 6.6% in the years in 2001/02 and 2002/03 respectively. Owing

    to the high population growth rate about 2.5%; the growth rate of GDP has not been high

    enough to improve the standard of living of the population.

    GDP per capita grew by a mere 0.1%, on average, over the last few decades. Needless to

    say, this is to small a change for an economy that is at a subsistence level. It has to be

    noted also that due to the variability in the growth rate of GDP, the gains made in good

    years tend to be lost in bad years. As has been the cause in the last several years the

    composition and the structure of the economy showed no appreciable change.

    The Ethiopian industrial sector exhibits all the characteristic of undeveloped economy.

    The share of the industrial sector in GDP has floated around the 10% mark and it's over

    all sector growth rates between 5% and 7% since 1960s. Hence such a small share and

    weak long term growth is unlikely to absorb the huge growth in the labor force and

    improve trade balance.5

    The two dominant characteristics of this industrial sector are its small and stagnant

    contribution to GDP and its stable growth rate over the year. This sector has not gone any

    structural transformation that could enable the sector to increase its share in total GDP

    and kick off dynamic growth. The above economic analysis can be supported by the

    following statistics.

    The following table displays the trend of Ethiopia's gross domestic product at market

    prices, according to Ethiopia Economic Association Report with figures in millions of

    Ethiopian Birr.[5]Year

    Table 1-Gross Domestic Products Per Capita Income & Exchange Rate

    Year Gross Domestic

    Product

    GDP (USD) US Dollar

    Birr (millions) per capita Exchange

    2004 106,473 169 8.65 Birr

    2005 131,672 202 8.39 Birr

    2006 171,834 253 8.93 Birr

    51 Ethiopia Economic Association, Report on the Ethiopian Economy, Vol. 14. Addis Ababa, 2008/09

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    2007 245,973 333 9.67 Birr

    2008 353,455 418 12.39 Birr

    2009 403,100 (est) 398 (est) 13.33 Birr

    Source:____________________________________

    Table 1. 2 Gross Domestic Product Per Capita Income by Industrial Sector 2

    (In millions of Birr)

    Activity/year E.P. Y 2004 2005 2006 2007 2008 2009

    Agriculture and allied

    activities

    6620.6 6873.5 7024.7 7831.1 7586.0 6663

    Agriculture - - - - -

    Forestry

    Fishing - - - - -

    Industry 1566.6 1700.0 1731.3 1818.1 1923.1 2018

    Mining and Quarrying 68.9 75.4 82.6 90.0 98.1 107

    Large and Medium scale

    Manufacturing

    587.2 687.7 712.6 736.4 773.2 811

    Small scale Industry and

    handicraft

    275.4 293.5 301.8 317.3 321.0 325

    Electricity and water 223.0 226.0 234.9 243.0 260.2 270.4

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    Construction 41 2 - 1 418.3 399.4 431.4 467.6 502

    Distributive service 1 2253.9 2423.1 2550.1 2663.3 2748

    Trade, hotels, restaurants 1263.3 1343.9 1396.6 1469.2 1519.3 1528

    Transport and Comm. 914.6 910.0 1026.5 1080.9 1144.0 1220

    OTHER SERCLES --4-0-64.0 4465.8 4933.2 5155.1 5394.5 5474

    Banking, Insurance, Real

    estate

    1003.6 1045.7 1144.4 1207.4 1203.9 1259

    Public Admn. And defense 1848.3 2138.5 2448.6 2512.5 2665.3 2594

    Education 327.0 356.4 388.1 439.0 487.0

    Health 175.9 187.6 186.5 201.5 215.8

    Domestic and other

    services

    709.2 737.6 765.6 794.7 822.5 848

    TOTAL 14429.1 15294.1 16112.3 17354.

    4

    17566.

    9

    16903

    TOTAL POPULATION 581 7 59882 61672 63495 65344 672

    GDP per CAPITTA 2483 255.4 261.3 273.3 268.8 251

    Source:__________________________________

    The exchange rate table shows an increment both in official and parallel exchange. This

    implies that the purchasing power of Ethiopian Birr is decreasing and due to this inflation

    has occurred in the country. This situation especially in internal market may affect the

    retail Industry. The Interest rate prevailing as indicated above expresses that there is a

    good opportunity to borrow money from banks to expand the retailer business.

    Employment

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    According to a survey conducted (CSA: 2009), total population of urban areas is

    12,119,898 and from this figure, the number of population above age of 10 are 9,577,941.

    Among this figure 5,453,281 or 56.9% are economically active and from this number

    those who are employed are 4,547,437 and the unemployment rate is 16.6%.

    But for the country as a whole, employment data are not available. However, it is

    conventionally believed that agricultural and related activities are the largest employers

    in the economy. This conventional wisdom emanates from the fact that most of the

    population increase takes place in the rural (both due to size and higher fertility rate), and

    the rate of rural urban migratory is too small to have any significant impact on the size of

    the rural labor force. Further, institutional constraints such as loss of cultivable land

    following even temporary change of residence from rural to urban areas and the limited

    job opportunityin urban areas are also likely to discourage some potential migrants.

    Despite the fact that most industries, if not all, are labor intensive, job creating capacity

    of retailers is quite insignificant. In a country with a population of 75 million, the retailer

    sector as a whole (large, medium and small scale) provides employment for trivial

    workers. However, the retailer industry contributed its part to decrease unemployment

    rate in the Country.

    Monetary Policies and Inflation Rate

    One of the volatile components of the monetary aggregates is domestic credit,

    particularly the credit claimed by the central government. More than half or 62% of the

    total domestic credit went to the central government while the remaining balance went to

    the private sector. It is worth noting that while the credit made available to the public

    sector has been, on average increasing, the credit offered to the other sectors has been

    declining and reached a very negligible level increment year.

    As retailers are an importer of finished products from abroad the changing foreign

    currency exchange rate and the high inflation prevailing locally will affect the retail

    industry negatively.

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    According to the monetary policy of the country banks are discouraging saving.

    However, in contrast the policy encourages borrowers by rewarding with a positive

    return. This gave retailers good opportunity to borrow and expand the business.

    1. 3- Technological Forces

    Technological forces include scientific improvement and innovations that create

    opportunities or threats for businesses. The rate of technological change varies

    considerably from one industry to another and can affect a firm's operations as well as its

    product and services.

    Technological capability building necessitates investing not only on machinery and

    equipment, but also on human skill and information. In addition, however, there is a

    system failure for acquiring, diffusing, and developing technological capability, both on

    the part of the government and the private sector. Determinants of productivity levels in

    retail industries, such as investment, degree of automation of shops, age structure of

    firms, and educational status of workers indicate the existence of unfavorable condition

    for industrialization and competitiveness.

    These noted conditions are supposed to be threats generally for industrialization

    development in which the retailers industry can be affected. Therefore, to overcome such

    threats, the retailers owners should encourage innovations and give more attention to

    research and training of man power for advanced technological application in the process

    of retailing the product.

    Demographic Environment

    The first macroenvironmental force that marketers monitor is population because people

    make up markets. Marketers are keenly interested in the size and growth rate ofpopulation in different cities, regions, and nations; age distribution and ethnic mix;

    educational level; household pattern; and regional characteristics and movement (Kotler,

    1997).

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    From this perspective, it is understood that the retail industry in Ethiopia acts in the same

    way. The demography of Ethiopia, as a survey conducted in 2005 indicates, as per the

    census conducted in 1994, the total population is 53.4 million.

    The following table provides a summary of the basic demographic indicators for Ethiopia

    from data collected in the two population and housing censuses. The population increasedover the decade from 42.6 million in 1984 to 53.5 million in 1994. There was a slight

    decline in the population growth rate over the decade, from 3.1 percent in 1984 to 2.9

    percent in 1994. Ethiopia is one of the least urbanized countries in the world, with lessthan 14 percent of the country urbanized in 1994. Female life expectancy is about two

    years higher than male life expectancy. Over the decade, life expectancy for both males

    and females did not improve.

    Source: Central Statistics Authority

    By understanding the demographic indicators, the retail industry business tries to fulfil

    the requirements, needs of the population which is segregated by sex, age, religion, andother factors.

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    Summary of Environmental Analysis

    As discussed above, the macroenvironment of Ethiopia is changing from year to year

    and these changes are being seen as a developmental increase. Based on the external

    analysis the following opportunity and threats are identified.

    Opportunity

    The country is economically backward and dominated by highly fragmented agricultural

    farm. The rate of population increase is very high. Furthermore, with poor life style, highunemployment rate insist the economic transformation and change of life style. This

    gives a room for capital good manufacturers to increase their product by using the cheap

    labor and borrowing for investment and further expansion based on monetary policy of

    the country and the encouraging law of investment.

    The existence of small number of competitor, no barrier of new entrant because of the

    low initial investment capital requirement, the low degree of bargaining power of the

    buyer and the great advantage is easy to exit from the retail industry are the opportunitiesobserved in the analysis.

    Threat

    The negative impact of globalization on under developed country and the local inflation,

    high interest rate with low technological development prevailed in the country. The low

    technological skill level of the country manpower is due to the lack of capital to acquire

    modem technology. There also exists high interest on borrowing. On top of these the

    unstable local and global political situation is a big discouragement. These will hinder the

    desired growth of retail industry.

    Despite the substantially improved business environment, productivity remains very low,

    and the trajectory of improvement is not commensurate with the challenge firms are

    constrained both by factors at the firm level, and factors that impact allocative efficiency

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    the allocation of resources in the economy. Problems of access to finance and access to

    land have reduced aggregate industrial productivity growth through both of these

    channels.

    B- Competitors Analysis (Task Environment)

    (A) Micro environments analysis:

    Marks 40

    This part of analysis should cover data, trends and discussions on various indicators

    related to micro business environment in South Africa. It is important to understand that

    in the government data bases, the South African retail sector is covered under

    Wholesale, retail trade and Motor trade. The retail trade sector is classified under

    formal and informal retail trade. Students are requested to remain focused on formal

    retail sector for this part of assignment. Formal retail is further categorised into

    various sub-sectors/types/segments (based on product categories). For this part of

    assignment, students are advised to focus only on the following categories of retailers:

    (a) Retailers in specialised food, beverages and tobacco stores, (b) Retailers in

    pharmaceutical and medical goods, cosmetics and toiletries, (c) Retailers in textiles,

    clothing, footwear and leather goods (d) Retailers in household furniture, appliance

    and equipment and (e) retailers in hardware, paint and glass

    Analysis of following micro-environments should be covered:

    Suppliers environment: Indicators related to suppliers and factors influencing their

    power.

    Consumers environment: Indicators related to consumers and factors impacting their

    buying decisions.

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    Competitors environment: Indicators which are related to competitors and factors

    influencing their positioning and power.

    After a detailed analysis, each group should be able to summarize the findings in

    following form:

    Trends (Past and present changes)

    Favorable or unfavorable

    How they impacted the growth of the market/industry sector

    Suppliers environment

    Consumers environment

    Competitors environment

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    Cosmetics

    Economic Inflation

    Higher inflation rate as compared to the previous fiscal year. This has been affecting the

    consumption of cosmetics products in the Ethiopian market. The same scenario forces the

    retailer to increases their selling price in each product to remain profitable...However, the

    inflation weakness the purchasing power of the consumer and customer as well.

    Unemployment

    The annual report of Ethiopian Statistics Authority indicates that the rate ofunemployment is higher than the previous periods. From the retailer perspective point of

    view the increasing in unemployment rate enables them to retain experienced workforce

    for a longer period of time. Moreover it allows them to pull well-educated and qualified

    manpower at a lower cost. However, the growth and expansion capability of the retailers

    is distressed by the unemployment trend.

    GDP

    In the year2008 four new manufacturing firms joined the cosmetics industry of Ethiopia;

    in previous year of 2009 they supplied various types of cosmetics product for the local

    retailers at a lower price.

    In the retailers shape majority of the local brands have higher consumer acceptance

    which forced the distruster to shift from the imported product to domestic ones.

    Nonetheles, some of the manufacturer started their own sales outlets. By doing so they

    may take the market share or customers of the existing retailers.

    Growth

    According to ESA, in the year 2008, the Ethiopia economic growth was 11%.This growth

    followed by a shift in the attitude, test, & preference of customers towards cosmetics

    product. This intern helps the retailers to expand their business.

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    The low entry barriers increase the intensity of computation among the retailers which

    ultimately makes the industry repellent.

    Political Environment

    In the previous year the Ethiopia Inland & Customs Authority pass the directive that

    address the retailers to collect 15% of V.A.T. from the consumer when ever sales is

    made. The poor practices and implementing V.A.T. in the industry creates unfair

    computation among them. These results, to mislay their target market.

    On the other hand, collecting V.A.T. from the ultimate consumer makes the retailer

    industry more responsible and stake holder for the growth and development of the

    country.

    Technology

    The poor infrastructure in information and technology of the country coupled with the

    retailers limited knowledge in respect of information technology create a major

    challenge in identifying and satisfying the wants and needs of the target market.

    2- Micro

    2.1 Suppliers Environment

    To access the bargaining power of suppliers in the immediate environment, we need to

    consider the source of supply for the retailers.

    The retailer can procure the cosmetics product from the maker or whole sale distributer.

    When the retailer buy from the local producer they will have weak bargaining power

    because the producer have an option to dispatching the products to the ultimate consumer

    (zero channel) in addition to the retailer can be a sole agent of the foreign cosmetics

    producer.However, the foreign producer allows to earn a fixed amount of margined

    which intern weakness their barging power.

    On the other hand, when they purchase from whole sellers, the barging power of either

    party is determined based on the number of distributors or wholesaler involved in the

    supply of specific cosmetics product

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