Application Note Nortel CS1000E Release 5.0 Using … Note Nortel CS1000E Release 5.0 Using SIP to...
Transcript of Application Note Nortel CS1000E Release 5.0 Using … Note Nortel CS1000E Release 5.0 Using SIP to...
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Page 1 of 60 EDCS# 717317 Rev # 2
Application Note
Nortel CS1000E Release 5.0 Using SIP to Cisco Unified Communications Manager Release 7.0
September 26, 2008— Revision 2
Table of ContentsTable of ContentsTable of ContentsTable of Contents
Introduction..............................................................................................................................................................................................................2 Network Topology....................................................................................................................................................................................................2 Limitations................................................................................................................................................................................................................3 System Components.................................................................................................................................................................................................3
Hardware Requirements......................................................................................................................................................................................3 Software Requirements........................................................................................................................................................................................4
Features....................................................................................................................................................................................................................4 Features Supported..............................................................................................................................................................................................4 Features Not Supported.......................................................................................................................................................................................4
Configuration............................................................................................................................................................................................................4 Configuring the Nortel Communication Server 1000 PBX .................................................................................................................................4 Configuring the Nortel Signaling Server...........................................................................................................................................................19 Configuring the Network Routing Server..........................................................................................................................................................26 Configuring the Cisco Unified Communications Manager ...............................................................................................................................31
Acronyms................................................................................................................................................................................................................58
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IntroductionIntroductionIntroductionIntroduction
This application note provides interoperability information and documented configurations for an SIP trunk connection between Nortel Communication Server 1000E (CS1000E) release 5.0 and Cisco Unified Communications Manager (CUCM) release 7.0. End-to-end calls were made to verify basic calls and other features.
The following basic call and supplementary services features were verified:
• SIP and skinny call control protocol (SCCP) phone registration to CUCM.
• Basic call between the two systems and verification of voice path.
• CLIP/CLIR/CNIP/CNIR features—calling party name and number delivery (allowed and restricted).
• COLP/CONP/COLR/CONR features—connected name and number delivery (allowed and restricted).
• Call transfer (blind, attended, early attended).
• Call forwarding (CFA–call forward all, CFB–call forward busy, CFNA–call forward no answer).
• Hold and resume with music on hold.
• Voice messaging and MWI activation-deactivation.
• DTMF-relay (RFC2833, SIP INFO, or Key Press Markup Language [KPML]).
Network TopologyNetwork TopologyNetwork TopologyNetwork Topology
Figure 1. Basic Call Setup
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LimitationsLimitationsLimitationsLimitations
This section describes the known limitations, caveats, or integration issues.
• For Nortel CS1000E and CUCM to interoperate, the CUCM ”Media Termination Point Required” box must be checked under the SIP trunk configuration. This causes the CUCM SIP trunk to support Early Offer (SIP Invite with SDP) by pre-allocating MTP resources. The limitation on the Nortel PBX is that it only supports early offer to set its media attribute to send/receive mode. If this box is not checked, CUCM will do delay offer (SIP invite without SDP, SDP included in 200 ACK message instead). The Nortel PBX responds to delay offer by setting its media attribute to receive-only mode. Thus, although calls are completed, there is one-way audio from Cisco to Nortel.
• For SIP responses on connected name and number restrictions, Nortel does not seem to support restricting connected number information. If a Nortel station phone is configured with a class of service that includes DDGD to restrict the connected line ID (CLID), the privacy sent back to CUCM is still set to NONE. If a Nortel station phone is configured with a class of service NAMD to restrict connected name, the privacy setting sent back to CUCM is set to USER. When restricting both connected name and number (NAMD and DDGD), Nortel CS1000E sends privacy = user. According to RFC 3323, [Privacy:user] may not be good to use in responses. Thus, when CUCM receives privacy = user, it does not honor this privacy setting and does not restrict presentation of this information.
• Nortel phones and CUCM TNP phones (that is, 7970/7971 and 7911) do not support a true blind transfer.
• On call transfer, name and number information was not updated. Nortel CS1000E supports INVITE method to send name/number updates to originating and targeting nodes. CUCM, on the other hand, sends UPDATE messages to originating and targeting nodes. Nortel CS1000E does not recognize UPDATE as the mechanism to send updated name/number information, and therefore, does not update its own IP phones.
• On a call originating from a Cisco Unified IP Phone (registered to CUCM 7.0) to a Nortel digital phone extension, and then transferred (attended) back to a Cisco Unified IP Phone (for example, phone C1 to Phone A2 xfr to Phone D1), one-way voice will occur. This is because MTP at CUCM is receiving ICMP errors and stops voice streaming when it reaches a time limit. CSCsv00222 has been submitted to CDETS.
• The Nortel CS1000E used in the Cisco test lab is not equipped with MoH source.
• Voice messaging does not work across SIP trunk between CUCM and Nortel CS1000E PBX. CUCM uses an SIP diversion header to pass the redirect information across the SIP trunk to the system that hosts the voice mail system; Nortel CS1000E uses the SIP History-Info field. Due to the difference in the method of sending redirect information, the voice mail system cannot recognize the forwarded call, and thus will treat the call as a direct access call. As a result, Cisco Unity and/or Nortel Call Pilot will not work as a centralized voice mail system for both systems. Both voice mail systems (Cisco Unity or Nortel Call Pilot) do not permit subscribers to belong to the other system. For example, Cisco Unity can be a voice mail system for CUCM subscribers, but not for Nortel CS1000E subscribers using SIP trunk.
• MWI activation and de-activation message do not work across SIP trunk. CUCM uses an SIP notify message for MWI notification, whereas Nortel does not support this method.
System ComponentsSystem ComponentsSystem ComponentsSystem Components
Hardware Requirements
The following hardware is required:
• CUCM MCS-7800 server
• Cisco Unity server MCS-7800
• Catalyst switch 3560 PoE-48
• Cisco 7971 and 7960 IP phones
• Nortel CS1000E
• Nortel phones: digital (2616) and IP (i2004, i2002)
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Software Requirements
The following software is required:
• CUCM release 7.0.1
• Cisco Unity release 7.0(1)
• Nortel CS 1000 release 5.0
FeaturesFeaturesFeaturesFeatures
This section lists supported and unsupported features.
Features Supported
• CLIP
• CLIR
• CNIP
• CNIR
• Alerting name
• Attended call transfer (please see Limitations on page 3)
• Early attended call transfer (please see Limitations)
• CFU (please see Limitations)
• CFB (please see Limitations)
• CFNA (please see Limitations)
• COLP
• COLR (please see Limitations)
• CONP
• CONR (please see Limitations)
• Hold and resume
• Conference call
Features Not Supported
• Blind call transfer
• MWI (lamp ON/OFF) across SIP trunk
ConfigurationConfigurationConfigurationConfiguration
This section contains configuration menus and commands and describes configuration sequences and tasks.
Configuring the Nortel Communication Server 1000 PBX
1. LD 17—Configure the IP D-channel (signaling channel) between the call server and the signaling server.
2. LD 14—Configure the SIP virtual trunks to the signal.
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3. LD 11—Configure for the virtual lines for the Nortel IP phone (i200x series).
4. LD 16—Configure the SIP route.
5. LD 86—Configure the route list block for the virtual trunk route.
6. LD 87—Configure CDP steering codes.
7. LD 21—List trunk member.
Signaling Server Setup via the Nortel Node Summary
1. Configure a new IP telephony node summary.
2. Configure the VGW and IP phone codec profile section.
3. Configure the quality of service (QoS) section.
4. Configure the LAN configuration section.
5. Configure the SIP GW setting section.
6. Configure the SIP URI map section.
7. Configure the card section for the MC-32 VGMC card section.
8. Configure the signaling server section.
Network Routing Server
1. Configure the system-wide settings.
2. Configure the NRS server settings.
3. Configure a service domain.
4. Configure an L1 domain (UDP).
5. Configure an L0 domain (CDP).
6. Configure a gateway endpoint gateway.
7. Configure the routing entries.
LD 17 – Configure the IP D-channel (signaling channel) between the Call Server and the Signaling
Server
>LD 22
PT2000
REQ PRT
TYPE ADAN DCH 30
ADAN DCH 30
CTYP DCIP
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DES SIP_Trunk
USR ISLD
ISLM 4000
SSRC 1800
OTBF 32
NASA YES
IFC SL1
CNEG 1
RLS ID 4
RCAP MWI ND3 CPK
MBGA NO
H323
OVLR NO
OVLS NO
LD 14 – Configure the SIP Virtual Trunks to the Signaling Server (One trunk = one line connection)
>LD 20
PT0000
REQ: PRT
TYPE: TNB
TN 020 0 3 7
DATE
PAGE
DES
DES SIP_TRUNK
TN 020 0 03 07 VIRTUAL
TYPE IPTI
CDEN 8D
CUST 0
XTRK VTRK
ZONE 000
LDOP BOP
TIMP 600
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BIMP 600
AUTO_BIMP NO
NMUS NO
TRK ANLG
NCOS 0
RTMB 30 8
CHID 8
TGAR 1
STRI/STRO IMM IMM
SUPN YES
AST NO
IAPG 0
CLS CTD DTN CND ECD WTA LPR APN THFD SPCD MSBT
P10 NTC MID
TKID
AACR NO
DATE 27 JUN 2008
LD 11 – Configure for the Virtual lines for the Nortel IP phones (phone A and phone B)
Phone A1 (i2004)
>ld 11
SL1000
MEM AVAIL: (U/P): 99165853 USED U P: 5049370 54598 TOT: 104269821
DISK SPACE NEEDED: 47 KBYTES
DIGITAL TELEPHONES AVAIL: 3 USED: 5 TOT: 8
IP USERS AVAIL: 18 USED: 6 TOT: 24
BASIC IP USERS AVAIL: 7 USED: 1 TOT: 8
TEMPORARY IP USERS AVAIL: 0 USED: 0 TOT: 0
ACD AGENTS AVAIL: 10 USED: 0 TOT: 10
PCA AVAIL: 4 USED: 1 TOT: 5
AST AVAIL: 4 USED: 1 TOT: 5
SIP CONVERGED DESKTOPS AVAIL: 0 USED: 0 TOT: 0
SIP CTI TR87 AVAIL: 4 USED: 1 TOT: 5
TNS AVAIL: 32546 USED: 214 TOT: 32760
DATA PORTS AVAIL: 32760 USED: 0 TOT: 32760
REQ: prt
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TYPE: tnb
TN 020 0 0 0
DATE
PAGE
DES
DES OCSTST
TN 020 0 00 00 VIRTUAL
TYPE 2004P2
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 000
CUR_ZONE 000
ERL 0
ECL 0
FDN 2322
TGAR 0
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFD CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
AHD DDGD NAMD
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DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD CDMR ICRD MCDD T87A KEM2 MSNV FRA PKCH
CPND_LANG ENG
RCO 0
HUNT 2322
LHK 0
PLEV 02
DANI NO
AST 00
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 2321 0 MARP
CPND
NAME Apollo_2321
XPLN 13
DISPLAY_FMT FIRST,LAST
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
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16
17 TRN
18 AO6
19 CFW 16 2500
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 29 SEP 2008
Phone A2 (2616):
REQ: prt
TYPE: 2616
TN 0 0 7 2
DATE
PAGE
DES
DES T2325
TN 000 0 07 02 VIRTUAL
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
ERL 0
FDN 2328
TGAR 1
LDN NO
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NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST
CLS CTD FBA WTA LPR MTD FNA HTA ADD HFD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
AHD DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
CDMR MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 2328
LHK 0
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 2327 0 MARP
CPND
NAME CECILY_2327
XPLN 13
DISPLAY_FMT FIRST,LAST
01
02
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03 CFW 4 2500
04 AO6
05 TRN
06
07
08
09
10
11
12
13
14
15
DATE 29 SEP 2008
NACT
LD 16 – Configure the SIP route
>LD 21
PT1000
REQ: PRT
TYPE: RDB
CUST 0
ROUT 30
TYPE RDB
CUST 00
ROUT 30
DES SIP_TRUNK
TKTP TIE
M911P NO
ESN NO
CNVT NO
SAT NO
RCLS EXT
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VTRK YES
ZONE 000
PCID SIP
CRID YES
NODE 104
DTRK NO
ISDN YES
MODE ISLD
DCH 30
IFC SL1
PNI 00001
NCNA YES
NCRD YES
TRO NO
FALT NO
CTYP UKWN
INAC NO
ISAR NO
DAPC NO
PTYP ATT
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 430
TCPP NO
TARG 01
CLEN 1
BILN NO
OABS
INST
ANTK
SIGO STD
STYP SDAT
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ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096
IENB 5
TFD 0
PAGE 002
VSS 0
VGD 6
SST 5 0
NEDC ORG
FEDC ORG
CPDC NO
DLTN NO
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
DRNG NO
CDR NO
VRAT NO
MUS NO
MANO NO
OHQ NO
OHQT 00
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CBQ NO
AUTH NO
TDET NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO
LD 86 – Configure the Route List Block for the Virtual Trunk route
>LD 86
ESN000
MEM AVAIL: (U/P): 99165853 USED U P: 5049370 54598 TOT: 104269821
DISK SPACE NEEDED: 47 KBYTES
REQ PRT
CUST 0
FEAT RLB
RLI 3
RLI 3
ENTR 0
LTER NO
ROUT 30
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
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SCNV NO
CNV NO
EXP NO
FRL 0
DMI 0
ISDM 0
FCI 0
FSNI 0
DORG NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO
ISET 0
NALT 5
MFRL 0
OVLL 0
MEM AVAIL: (U/P): 99165853 USED U P: 5049370 54598 TOT: 104269821
DISK SPACE NEEDED: 47 KBYTES
LD 87 – Configure CDP steering codes
>LD 87
ESN000
MEM AVAIL: (U/P): 99165853 USED U P: 5049370 54598 TOT: 104269821
DISK SPACE NEEDED: 47 KBYTES
REQ PRT
CUST 0
FEAT CDP
TYPE DSC
DSC 34
DSC 34
FLEN 0
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DSP LSC
RLI 3
NPA
NXX
LD 21 – List Trunk Members
>LD 21
PT1000
REQ: LTM
CUST 0
ROUT 30
TYPE TLST
TKTP TIE
ROUT 30
DES SIP_TRUNK
TN 020 0 03 00 MBER 1 SIP_TRUNK
TN 020 0 03 01 MBER 2 SIP_TRUNK
TN 020 0 03 02 MBER 3 SIP_TRUNK
TN 020 0 03 03 MBER 4 SIP_TRUNK
TN 020 0 03 04 MBER 5 SIP_TRUNK
TN 020 0 03 05 MBER 6 SIP_TRUNK
TN 020 0 03 06 MBER 7 SIP_TRUNK
TN 020 0 03 07 MBER 8 SIP_TRUNK
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Configuring the Nortel Signaling Server
IP Telephony Node Configuration
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Codec Configuration
Quality of Service Configuration
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LAN Configuration
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SIP Gateway Settings
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SIP Uniform Resource Identifiers Map
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Cards Properties
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Signaling Server Properties
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Configuring the Network Routing Server
System-Wide Settings
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NRS Server Settings
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Service Domain Property
L1 Domain Property
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L0 Domain Property
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Gateway Endpoint Property
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Routing Entry Property
Configuring the Cisco Unified Communications Manager
Enterprise Parameters
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Media Resource Group
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Media Resource Group List
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Route Pattern Configuration (1 of 2)
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Route Pattern Configuration (2 of 2)
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Trunk Configuration (1 of 5)
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Trunk Configuration (2 of 5)
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Trunk Configuration (3 of 5)
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Trunk Configuration (4 of 5)
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Trunk Configuration (5 of 5)
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SCCP Phone Configuration (1 of 5)
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SCCP Phone Configuration (2 of 5)
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SCCP Phone Configuration—DN Configuration (3 of 5)
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SCCP Phone Configuration—DN Configuration (4 of 5)
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SCCP Phone Configuration—DN Configuration (5 of 5)
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SIP Configuration (1 of 7)
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SIP Configuration (2 of 7)
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SIP Configuration (3 of 7)
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SIP Configuration (4 of 7)
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SIP Configuration—DN Configuration (5 of 7)
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SIP Configuration—DN Configuration (6 of 7)
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SIP Configuration—DN Configuration (7 of 7)
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Hunt List Configuration
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Hunt Pilot Configuration (1 of 2)
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Hunt Pilot Configuration (2 of 2)
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Line Group Configuration
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Voice Mail Pilot
Voice Mail Profile
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AcronymsAcronymsAcronymsAcronyms
Acronym Definition
SIP Session initiation protocol
CLIP Calling line identification presentation
CLIR Calling line identification restriction
CNIP Calling name identification presentation
CNIR Calling name identification restriction
CFU Call forwarding unconditional
CFB Call forwarding busy
CFNA Call forwarding no answer
COLP Connected line identification presentation
COLR Connected line identification restriction
CONP Connected name identification presentation
CONR Connected name identification restriction
KPML Keypad Markup Language
MWI Message Waiting Indicator
SCCP Skinny call control protocol
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Important InformationImportant InformationImportant InformationImportant Information
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE
WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO
BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE
FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR
INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA
ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
© 2008 Cisco Systems, Inc. All rights reserved.
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Corporate Corporate Corporate Corporate
HeadquartersHeadquartersHeadquartersHeadquarters
Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100
European European European European
HeadquartersHeadquartersHeadquartersHeadquarters
Cisco Systems International BV Haarlerbergpark Haarlerbergweg 13-19 1101 CH Amsterdam The Netherlands www-europe.cisco.com Tel: 31 0 20 357 1000 Fax: 31 0 20 357 1100
Americas Americas Americas Americas
HeadquartersHeadquartersHeadquartersHeadquarters
Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-7660 Fax: 408 527-0883
Asia Pacific Asia Pacific Asia Pacific Asia Pacific
HeadquartersHeadquartersHeadquartersHeadquarters
Cisco Systems, Inc. Capital Tower 168 Robinson Road #22-01 to #29-01 Singapore 068912 www.cisco.com Tel: +65 317 7777 Fax: +65 317 7799
Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on the Cisco Web site at www.cisco.com/go/offices.
Argentina • Australia • Austria • Belgium • Brazil • Bulgaria • Canada • Chile • China PRC • Colombia • Costa Rica • Croatia • Czech
Republic • Denmark • Dubai, UAE • Finland • France • Germany • Greece • Hong Kong SAR • Hungary • India • Indonesia • Ireland •
Israel • Italy • Japan • Korea • Luxembourg • Malaysia • Mexico • The Netherlands • New Zealand • Norway • Peru • Philippines •
Poland • Portugal • Puerto Rico • Romania • Russia • Saudi Arabia • Scotland • Singapore • Slovakia • Slovenia • South Africa • Spain •
Sweden • Switzerland • Taiwan • Thailand • Turkey Ukraine • United Kingdom • United States • Venezuela • Vietnam • Zimbabwe
© 2008 Cisco Systems, Inc. All rights reserved.
CCENT, Cisco Lumin, Cisco Nexus, the Cisco logo and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCVP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Packet, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0705R)
Printed in the USA
© 2008 Cisco Systems, Inc. All rights reserved.
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