Application iReport - Hosted Call Reporting

1
Application Name Hosted Call Reporting Description Advanced call administration tool providing detailed reporting data on allocated numbers call activities Features & Benefits Always-on online web interface access providing instant access to call intelligence, aiding financial planning and business management IP Telephony Convergence Applications Hosted Call Reporting www.voicenet-solutions.com Hosted Call Reporting Voicenet Solutions Call Reporting application provides business with a highly detailed Real-Time call reporting solution that offers Real-Time Agent List*, Real-Time Hunt Groups, Agent Call Control* and ACD Activity*. The solutions also provides Archive and historical reporting on Calls By Agent*, Calls By Hunt Group. Key Features and Benefits • No software to buy or maintain • No additional P.C’s to buy or maintain • Minimal connection costs • Speedy & Minimal technical set up • Pay As You Go • Multi Site reporting as standard • Cradle To Grave & Internal call tracking • Works on MAC, P.C, Linux & Mobiles • Disaster recovery built in • Available anywhere & everywhere • Up-to-date Real Time & Historical reports Record Seat Manage Report Assist Contact Mobile Voicenet Solutions Address: Voicenet Solutions Ltd, Oxford House, Bell Business Park, Aylesbury, Buckinghamshire, HP19 8JR T 0207 096 6000 F 0870 622 0666 E [email protected] System Requirements | http://www.voicenet-solutions.com/ip-telephony/system-requirements Report * Available on Call Reporting 2000

Transcript of Application iReport - Hosted Call Reporting

Application Name Hosted Call Reporting

DescriptionAdvanced call administration tool providing detailed reporting data on allocated numbers call activities

Features & BenefitsAlways-on online web interface access providing instant access to call intelligence, aiding financial planning and business management

IP Telephony Convergence Applications

Hosted Call Reporting

www.voicenet-solutions.com

Hosted Call ReportingVoicenet Solutions Call Reporting application provides business with a highly detailed Real-Time call reporting solution that offers Real-Time Agent List*, Real-Time Hunt Groups, Agent Call Control* and ACD Activity*.

The solutions also provides Archive and historical reporting on Calls By Agent*, Calls By Hunt Group.

Key Features and Benefits• No software to buy or maintain• No additional P.C’s to buy or maintain• Minimal connection costs• Speedy & Minimal technical set up• Pay As You Go• Multi Site reporting as standard• Cradle To Grave & Internal call tracking• Works on MAC, P.C, Linux & Mobiles• Disaster recovery built in• Available anywhere & everywhere• Up-to-date Real Time & Historical reports

RecordSeat Manage Report Assist Contact Mobile

Voicenet Solutions

Address: Voicenet Solutions Ltd, Oxford House, Bell Business Park, Aylesbury, Buckinghamshire, HP19 8JRT 0207 096 6000 F 0870 622 0666 E [email protected]

System Requirements | http://www.voicenet-solutions.com/ip-telephony/system-requirements

Report

* Available on Call Reporting 2000