Appendix A Map of CCTV Locations in Corby Borough of CCTV Locations in Corby... · suitable...
Transcript of Appendix A Map of CCTV Locations in Corby Borough of CCTV Locations in Corby... · suitable...
Appendix B
SWOT Analysis
Internal and External Analysis of CBC CCTV
Strengths
1. Leadership (officer & elected member)
2. Expertise and knowledge of staff
3. Robust Procurement and
Financial systems
4. New digital CCTV Control Centre
Weaknesses
1. Communication and marketing
2. Engagement with key stakeholders in service development
3. Performance Management
4. Age and condition of some
camera equipment
Opportunities
1. Regeneration and growth including new town centre, civic hub, swimming pool and theatre complex (s.106 agreements)
2. Collaborative closer working with
public and private sector within the Borough and across the county
3. Expansion of services to provide
alarm and CCTV monitoring and Key Holder Services
4. Expansion of system with the
installation of a new control centre
Threats
1. Change in local and government administration
2. Change in local and central
government funding
3. Discretionary local authority Service – could be withdrawn
4. Long term future of Grosvenor
House as Control Centre base unknown
In order to focus on the key issues, I have limited the number of factors under
each heading to four, and have ranked them in the order of most importance.
Appendix C
TOWS Analysis
TOWS Matrix
Internal and External Analysis
Strengths
1. Expertise and experience of staff
2. Robust procurement and financial systems
3. New digital CCTV control centre
4. CCTV efficiency savings
Weaknesses
1. Communication and marketing
2. Engagement with key stakeholders in service development
3. Performance Management
4. Age and condition of some camera equipment
Opportunities
1. Regeneration and growth including new town centre, civic hub, swimming pool and theatre
2. Collaborative closer working with public and private sector across the county
3. Expansion of services to provide alarm and monitoring and Key Holder Services
4. Expansion of system with the installation of a new control centre
Threats
1. Change in local and government administration
2. Change in local and
central government funding
3. Discretionary local
authority Service – could be withdrawn
4. Long term future of
Grosvenor House as control centre base unknown
Action Plans Strengths To continue to invest time and resources in staff and member professionally develop To maintain and develop robust procurement and financial & systems To maximise the benefits of the new digital CCTV control centre To maintain year on year efficiency savings and reserves in line with Government guidance Weaknesses Develop a CCTV marketing plan to improve awareness of the system and its successes To increase stakeholders involvement in the service development To develop and improve the CCTV performance management systems To implement a phased programme to replace and upgrade the existing cameras where required Opportunities To develop and implement CCTV s.106 agreements through regeneration and growth opportunities across the Borough To develop collaborative closer working with public and private sector within the Borough and across the county To expand current CCTV services to provide alarm and CCTV monitoring and Key Holder Services To make use of spare capacity to expand the system and maximise opportunities for income generation Threats To maximise funding and income generation opportunities to reduce the financial burden upon the local authority To conduct a feasibility study/ options appraisal to assess suitable alternative locations for the redeployment of the control centre once Grosvenor House is decamped
Appendix D
PESTLE Analysis
Political In addition to the numerous policies, duties and legislation imposes on local authorities by Central Government, the Government also places a
duty of local councils to deliver services to clear standards – of cost and quality – by the most economic, efficient and effective means available. The performance of every council in England is regularly assessed and these inspections bring together evidence from a range of sources to assess the quality of each council’s core services, how it uses resources and its capacity to improve. Every year the authority is required by central Government to set stretching targets against each Best Value Performance Indicator (BVPI), these are monitored both internally within the authority as part of the Corporate Strategy targets and externally by the Office of the Deputy Prime Minister (ODPM). There are no nationally set BVPIs for CCTV, although CCTV contributes towards all crime BVPI targets and several CBC strategic targets. Local and countywide elections are due to take place in May 2007; this could change both political emphasis and lead to a change in administration which could have a direct impact on CCTV service delivery. General elections are forecast for 2008, again a change in political emphasis/ administration would have a direct impact on service delivery but this would take longer to impact compared to local elections.
Economical A significant proportion of annual income is generated from Council Tax; this is set annually in collaboration with the county council and police authority. Annual increases are limited and may be capped by central government if deemed to high. The Gershon report endorsed by central government recommends 2.5% savings year on year which along with increasing stakeholder expectations creates internal and competing and often conflicting demands on limited resources between service areas. As a discretionary service, this places additional financial pressure on the CCTV service to make year on year financial savings and increase income generation. Whilst some council fees are set by central government, the bulk of fees for which the authority generates £2.3 million annually are under the control of the Council, and even those set by government should be subject to inflationary increases. The council needs to take a strategic approach to fees and charges, in order to ensure that they do not act as a bar to take up of services by those most at need and also ensure that services are not undercharged/ valued, this is particularly relevant for the CCTV service, which needs to review and benchmark CCTV fees. With a general election forecast for 2008, if there was a change in central government administration they may also change financial policies and government grants.
Sociological
Population demographics in Corby show that of the 55,000 population, there are high levels of deprivation in certain wards of the town, with these areas suffering high levels of single parent families, unemployment, crime, drug and alcohol misuse and low literacy levels and life expectancy when compare to national averages. The town is predominantly populated by people from Scottish descent and historically the ethnic minority population has been less than 0.5% of the total population. However, in the last five years the BME community has significantly increased with most new arrivals coming from Eastern Europe, Russia and Portugal. The influx of Serb and Croatian and Polish economic migrants in the last 18 months is significantly changing the demographic make up of the town, this is impacting on service delivery and creating community cohesion tensions. Poor health, literacy, poverty, deprivation and crime are all major issues to the authority which must be considered in all aspects of its work if improvements are to be made. The council also needs to ensure the new BME communities are aware of and can access the council’s services.
Technological The CCTV system needs to embrace innovative technologies and practices to keep abreast of technological advancements in the field whilst considering opportunities to increase income and reduce the overall costs to the authority and continually improving the service performance. Wherever possible new cameras should utilise COFDM and micro-wave transmission methods (other than fibre optic cabling) to ensure no added revenue costs to the CCTV system and additional external cameras must have night time vision to maximise camera performance and usage The ODPM’s E-government requirement for all council services to be accessible via the internet has placed increased burden on developing this area in a town which compared to national averages has significantly less households owning or having access to a computer.
Legal Alike all other employers the council must adhere to legislation on health and safety, employment, equal opportunities and discrimination, in addition, the authority must also comply with relevant housing, environmental and planning legislation. Specifically, CBC CCTV must comply with all relevant legislation, which includes: the Data Protection Act, Human Rights Act, Freedom of Information Act and Regulation of Investigatory Powers Act and the CCTV Code of Practice is reviewed on a regular basis.
Environmental Increased housing in Corby, approximately 15,000 new houses to be built by 2030, doubling the population of the town to over 100,000 impacting on planning, legal, environmental and leisure services as increasing population places increasing demands on already overstretched council services. The regeneration of domestic, commercial and industrial areas of the town placing additional demands on planning, legal, housing and environmental council services, however, the council wants to create 30,000 new job opportunities through this work.
Appendix E Links to national and local Strategies and Plans
• Corby Borough Council Strategic Plan
CBC sets out it corporate strategy One Corby around the Councils vision: “To
double the population of Corby by 2030, with complimentary increase in jobs,
prosperity and the quality of local public services” the mission statement is:
“Working together for the future to improve the quality of life for the people of
the Borough” and it is from this strategic aim that the council has developed its
corporate objective to “Improve the well being and quality of life of residents in
the Borough through community safety initiatives in collaboration with
partners”. The corporate priorities are: Regeneration, Community,
Environment and Leadership. Within these themes, two activities are
particularly relevant to CCTV, these are:
o Target capital investment for properties in priority areas to create
better defensible spaces and sustain reductions in crime and
anti social behaviour.
o S106 agreements to ensure by design and CCTV considered in
all future developments and planning applications.
The corporate aims, priorities, objectives and performance measurements set
out within One Corby are central to all work undertaken by CBC. The strategy
priorities feature as key priorities within each annual service area plans,
through to team plans and individual work plans.
• CBC Neighbourhood Pride Service Plan
Key targets set out within the Neighbourhood Pride Service Plan are to reduce
crime by 26% by March 2008. Service objectives – Creating a Safer
environment by reducing crime and the fear of crime and anti social behaviour
and to reduce the harm to individuals and communities caused by substance
abuse. Within this objective are a number of activities that specifically relate
to CCTV.
• Links to the Corby Crime and Disorder Reduction Strategy
The Crime and Disorder Reduction and Drugs Strategy 2005-2008 includes a
vision, aims, objectives and targets to reduce crime and disorder within the
Borough. The current objectives are to reduce overall crime by 26% by March
2008 and CCTV plays an integral role in the strategy delivery with a number of
the action plans involving CCTV, the specific targets are as follows:
Violent Crime • To reduce violent crime by 20% by March 2008 • To increase domestic abuse reporting • To reduce repeat domestic abuse victimisation to 30% • To increase hate crime reporting • To reduce repeat hate crime victimisation
Anti Social Behaviour • To reduce anti social behaviour, particularly amongst young people • To reduce criminal damage by 27% by March 2008 • To reduce arson in targeted areas
Substance Misuse • To support the Drug and Alcohol Action Team (DAAT) in delivering the National and local
drug and alcohol strategies in respect of reducing the supply, reducing the harm to communities through drug related crime, increasing the numbers of drug misusers in treatment and preventing young people from using drugs, alcohol and solvents through education and support.
Property Crime • To reduce domestic burglary by 38.5% by March 2008 • To reduce the number of repeat domestic burglary victims to 4.5% • To reduce vehicle crime by 32% by March 2008 • To reduce vehicle interference • To reduce robbery by 31% by March 2008
Business Related Crime • To reduce shoplifting • To reduce burglaries against business by 25%
• Links to Local Area Agreement
In compiling this strategy, care has been taken to ensure it links with the
countywide Local Area Agreement (LAA) Safer Stronger Communities (SSC2)
target – To reduce crime, the harm caused by illegal drugs, and to reassure
the public reducing the fear of crime and reduce the impact of anti social
behaviour, the specific LAA targets are illustrated below:
SSC2. To reduce crime, the harm caused by illegal drugs, and to reassure the public, reducing the fear of crime and reduce the impact of anti social behaviour
A. Reduce the crime and harm caused by illegal drugs
• Reduce crime and reduce the gap between the highest Crime and Disorder Reduction Partnership areas and the best comparable areas (Corby)
• Reduce violence across Northamptonshire with particular focus on
town centres through a reduction in the number of Wounding, Common Assault and Robbery offences.
• Domestic Burglary – to reduce the level of domestic burglary
across the county.
B. To build respect and reduce the fear of crime and impact of anti social
behaviour
• Reduce fear of crime
• Reduce concern about Anti Social Behaviour
• National CCTV Strategy
A draft version of the national CCTV strategy has recently been produced but
was not available at the time of writing for public dissemination. However, this
report and resultant strategy has considered the draft findings and
recommendations made in this draft national strategy and where applicable
has integrated the national themes and recommendations within this report
and recommendations.
Appendix F MSC CCTV Strategy Report (2005) Summary of Recommendations
1. A CCTV strategy be developed in conjunction with the Community
Safety Strategy to identify objectives, how it will be achieved and
measure the success or otherwise of CCTV.
2. Number of security officers employed in CCTV surveillance be reduced
to one security officer supplemented by the supervisor between 9-5pm.
3. Officers and members of the council meet with all stakeholders and
who are currently having their cameras monitored, to agree the actual
cost of the provision of a CCTV monitoring service and develop a policy
as to how much such a facility will be provided to organisations/
departments requesting the same.
4. A policy for new CCTV monitoring requests is established to formalise
the loose procedures currently adopted to ensure a service is only
provided to those who meet the criteria.
5. When a chosen CCTV Installer/contractor is appointed, any
changes/alterations/additions to cameras or the system by procured by
use of a Variation Order using the incumbent approved installed to
avoid delays.
6. Officers from the legal department of CBC contact ADT legal
department with a view to negotiating a reduced cost to acquire the
remaining title on the 40 camera and control room equipment.
7. This authority should purchase outright a new CCTV system once
contractual matters with ADT have been finalised.
8. A trial is carried out with a Metal Mickey camera, in a site to be agreed
by the engineers and the Community Safety Manager at no cost to the
authority.
9. Should this trial be successful, the vulnerable/obsolete cameras be
replaced with Metal Mickey cameras and dependent on the capital
funding available, either replace the identified cameras through a
replacement programme over the next 3-4 years, whereby the majority
of cameras will be replaced.
10. Where there are any future column/pole installations, these are carried
out using wide based poles, avoiding the need for extra street furniture
and cost.
11. In the event of further columns being required, site assessments are
conducted with a view to using the most effective means, utilising
existing lampposts sites or other structures where appropriate.
12. Any new poles are painted an agreed (corporate colour) at the place of
manufacture, prior to installation that they are also protected with anti
climb and anti graffiti paint.
13. CBC should also consider whether it wishes to retrospectively paint
and protect existing poles with anti-ram bollards for consistency.
14. Officers and members decide whether they would like to have audible
loud speakers fitted to select camera columns to deter would be
offenders from committing offences.
15. Regular maintenance is carried out of all camera sites where
obstructions are caused and appropriate work conducted to maximise
the camera views.
16. The matrix is replaced during the control room upgrade.
17. This authority should now embrace the digital recording method and
migrate from analogue video tape recording to the more robust DVR’s.
18. Northamptonshire Police are consulted and a policy agrees to
implement the use of digital images on CD in the various courts.
19. A full risk assessment of storage times of video evidence be conducted
by Northamptonshire Police and CBC to ensure the correct level and
quality of detail is retained for the correct and agreed period.
20. All types of protocol for the different types of camera are consolidated
with the upgrade of the control room and one keyboard supplemented
with a Graphic User Interface is used to control cameras.
21. Northamptonshire Police, Corby Borough Council and Kettering
Borough Council consider the benefit/drawbacks/costs of the existing
fibre optic transmission to send CCTV images and whether an
alternative cost effective option is more suitable.
22. CBC and Northamptonshire Police consider the use of CCTV, which
should be weighted against cost. If approved agreement should be
made stating who should pay for which aspects i.e. who are the
beneficiaries?
23. A Proof Of Concept trial for the transmission of IP wireless and
COFDM options for CBC be tried before embarking on the roll out of
such a method.
24. Trials should be conducted within Corby to ascertain the level of
reliability, strength of signal and any potential weakness/interference
which should be identified before investing substantial amounts of
money into this alternative revenue saving technology.
25. The commonality between the two disciplines of CCTV and ICT be
formalised and that any future requirement of a transmission network or
link be managed and ordered through a combined procurement method
to avoid duplication.
26. This council does not enter into a lease agreement for CCTV
equipment, it should purchase a CCTV outright and retain control of the
whole system which can be modified and enhanced as technology
develops.
27. Irrespective of the case to change camera transmission methods from
BT that in the future, a policy is adopted that in all cases of additional
cameras being fitted to the CBC CCTV system, wherever possible, the
opportunity will always be explored to utilise a low cost revenue option.
28. The Emergency Control facility is considered to be equipped to be able
to gather CCTV information over an IP network of the council in order
to make more accurate, informed decisions when the need arises.
29. Consultation with Northamptonshire County Council (NCC), the local
education authority and suggest a full audit of all security measures
currently installed and of security service providers at all schools be
determined, to create a base line of existing measures and procedures
in place which will show the diverse levels of equipment and CCTV
monitoring arrangements.
30. The NCC and CBC produce a plan to ensure a co-ordinated approach
to developing security measures appropriate to the level of threat to
particular schools in and around Corby. In particular, where the need
for CCTV is required, this should be monitored by the CBC owned
CCTV control room.
31. NCC should consider the benefits to migrate their CCTV monitoring
provision to CBC’s CCTV control room.
32. This council considers the use of CCTV to gain publicity for the system
and its benefits by identifying individuals in the local newspapers etc.
33. Due to the specialist nature of CCTV related advice; expert
management support is provided as and when required by suitably
qualified security Consultancy Company.