APMP Foundation: Proposal Process Management

35
APMP® Accreditation Programme PMP 2005 and Bid to Win Ltd 2010 Choosing the Right Opportunities Session 2: Proposal Process Management Version: 0v9
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Transcript of APMP Foundation: Proposal Process Management

Page 1: APMP Foundation: Proposal Process Management

APMP®

Accreditation Programme

© APMP 2005 and Bid to Win Ltd 2010

Choosing the Right OpportunitiesSession 2: Proposal Process

Management

Version: 0v9

Page 2: APMP Foundation: Proposal Process Management

Proposal Process Management

Understanding the key elements of a good proposal development process

Syllabus Requirement

Learning from Experience

Opportunity QualificationProposal Process Management

Review Management

Choosing the right opportunities Establishing Requirements Developing Strategy

Managing Time, Cost and Quality

Communicating your PlanPlanning the Proposal Phase

Page 3: APMP Foundation: Proposal Process Management

Learning objectives for Proposal Process Management:

To recognise the key elements of a good proposal development process

To develop an understanding of the essential reviews

Proposal Guide 187

Syllabus Requirement

Page 4: APMP Foundation: Proposal Process Management

A good process should be:• Scalable – size and type• Flexible – size and type• Repeatable – size and type• Documented

A good process should have • an owner• training available to inform, support and re-enforce• document based reviews - to control and add value• Milestones - with verifiable inputs and outputs

Key Elements of a GoodProposal Development Process

4

Page 5: APMP Foundation: Proposal Process Management

5

The process should be documented...

Opportunity Assessment

Capture Planning

Proposal Planning

ProposalPreparation

Post Submittal Handover

Proposal Guide 189

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal Close

Page 6: APMP Foundation: Proposal Process Management

6

The process should have an owner ...and clear process steps

Opportunity Assessment Capture Proposal

PlanningProposal

PreparationPost

Submittal Handover

Strategic Direction and Bid Decisions Qualify

Direct

Manage

Deliver

Proposal Guide 189

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal Close

Page 7: APMP Foundation: Proposal Process Management

7

The process should have an owner ...and clear process steps

Opportunity Assessment Capture Proposal

PlanningProposal

PreparationPost

Submittal Handover

Strategic Direction and Bid Decisions

Develop Strategy

Learn Lessons

Proposal Management and Reviews

Develop Solution

Develop Proposal

Present & Negotiate

QualifyDirect

Manage

Deliver

Proposal Guide 189

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal Close

Page 8: APMP Foundation: Proposal Process Management

8

The process should have an owner ...and clear process steps

Opportunity Assessment Capture Proposal

PlanningProposal

PreparationPost

Submittal Handover

Strategic Direction and Bid Decisions

Develop Strategy

Learn Lessons

Proposal Management and Reviews

Create Proposal Content

Develop Solution

Develop Proposal

Present & Negotiate

QualifyDirect

Manage

Deliver

Proposal Guide 189

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal Close

Page 9: APMP Foundation: Proposal Process Management

9

It should be based on documented reviews and decisions

Opportunity Assessment Capture Proposal

PlanningProposal

PreparationPost

Submittal Handover

Direct

Manage

DeliverOutputs/Products/Results

Pursuit Recommendation

Opportunity / Lead Description

Capture Plan

Sales Presentation

Bid Recommendation

Proposal Plan

Writers Packages

Draft Executive Summary

Storyboards

Red Team Draft

Business Case

Final Proposal

Closure Plan

Oral Presentation

Final Offer

Lessons Learned

Program Transition Plan

Proposal Guide 189

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal Close

Strategic Direction and Bid Decisions

Develop Strategy

Learn Lessons

Proposal Management and Reviews

Create Proposal Content

Develop Solution

Develop Proposal

Present & Negotiate

Qualify

Page 10: APMP Foundation: Proposal Process Management

The process should be scalable...

Opportunity Assessment Capture Proposal

PlanningProposal

Preparation Win Case Handover

Outputs

Size Task

Develop Proposal

Submit Offer& Win Case

Win /LossHandover &

Close

Submitted Proposal

Negotiated Contract

Business as Usual

Large Bids

Typical Bids

Small Bids

Pursuit Decision Preliminary Bid. BID Decision Submit Bid Approve Deal Close

Page 11: APMP Foundation: Proposal Process Management

The process should be flexible ...Opportunity Assessment Capture Proposal

PlanningProposal

Preparation Win Case Handover

OutputsOutline Business

Case

Project Brief

Size Task

Develop Proposal

Submit Offer& Win Case

Win /LossHandover &

Close

Initiation & Planning

Develop Proposal

Submit Offer& Win Case

Win /LossHandover &

Close

Win Strategy / Project Approach

Initial Solution & Price to Win

Submitted Proposal

Negotiated Contract

Lessons Learned

Business as Usual

Large Bids

Typical Bids

Small Bids

Pursuit Decision Preliminary Bid. BID Decision Submit Bid Approve Deal Close

Page 12: APMP Foundation: Proposal Process Management

… repeatable by size and type

Opportunity Assessment Capture Proposal

PlanningProposal

Preparation Win Case Handover

OutputsOutline Business

Case

Project Brief

Size Task

Develop Proposal

Submit Offer& Win Case

Win /LossHandover &

Close

Initiation & Planning

Develop Proposal

Submit Offer& Win Case

Win /LossHandover &

Close

Win Strategy / Project Approach

Initial Solution & Price to Win

Proposal Strategy

Proposal Stage Plan

Detailed Business Case

Proposal Final Draft

Submitted Proposal

Negotiated Contract

Lessons Learned

Initiation Planning Develop Proposal

Win /LossHandover &

Close

Sub-mit

Win Case

Business as Usual

Large Bids

Typical Bids

Small Bids

Pursuit Decision Preliminary Bid. BID Decision Submit Bid Approve Deal Close

Page 13: APMP Foundation: Proposal Process Management

... adjustable to time available

Opportunity Assessment Capture Proposal

PlanningProposal

Preparation Win Case Handover

OutputsOutline Business

Case

Project Brief

Size Task

Develop Proposal

Submit Offer& Win Case

Win /LossHandover &

Close

Initiation & Planning

Develop Proposal

Submit Offer& Win Case

Win /LossHandover &

Close

Win Strategy / Project Approach

Initial Solution & Price to Win

Proposal Strategy

Proposal Stage Plan

Detailed Business Case

Proposal Final Draft

Submitted Proposal

Negotiated Contract

Lessons Learned

Benefits Realisation Plan

Initiation & Planning

Develop Solution

Develop Proposal

Win /LossHandover &

Close

Sub-mit

Win Case

Initiation Planning Develop Solution

Develop Proposal

Win /LossHandover &

Close

Sub-

mit

Pre-

sent

BAFO

Business as Usual

Large Bids

Typical Bids

Small Bids

Pursuit Decision Preliminary Bid. BID Decision Submit Bid Approve Deal Close

Page 14: APMP Foundation: Proposal Process Management

A good process should be:• Scalable – size and type• Flexible – size and type• Repeatable – size and type• Documented

A good process should have • an owner• training available to inform, support and re-enforce• document based reviews - to control and add value• Milestones - with verifiable inputs and outputs

So Remember: Key Elements of a GoodProposal Development Process

14

Page 15: APMP Foundation: Proposal Process Management

understand common proposal reviews

assemble appropriate information for reviews

manage time to allow reviews and proposal amendment

Learning objectives for the Review Management topic

15 Choosing the right opportunities

Syllabus Requirement

Page 16: APMP Foundation: Proposal Process Management

Proposal Process Reviews

16

Blue Team Win StrategyBlack Team Competitive ReviewPink Team Storyboard ReviewRed Team Final Proposal ReviewGold Team Business Review / ApprovalWhite Team Lessons Learned

Page 17: APMP Foundation: Proposal Process Management

Common Proposal Reviews

17

Proposal TimelineProposal Timeline

Proposal Guide 222

Opportunity Assessment Capture Proposal

PlanningProposal

PreparationPost

Submittal Handover

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal Close

Page 18: APMP Foundation: Proposal Process Management

Common Proposal Reviews

18

Win StrategyBlue Team

Win StrategyBlue Team

Proposal TimelineProposal Timeline

Proposal Guide 222

Opportunity Assessment Capture Proposal

PlanningProposal

PreparationPost

Submittal Handover

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal Close

Page 19: APMP Foundation: Proposal Process Management

Common Proposal Reviews

19

Win StrategyBlue Team

Win StrategyBlue Team

Competitor StrategyBlack Hat

Competitor StrategyBlack Hat

Proposal TimelineProposal Timeline

Proposal Guide 222

Opportunity Assessment Capture Proposal

PlanningProposal

PreparationPost

Submittal Handover

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal Close

Page 20: APMP Foundation: Proposal Process Management

Common Proposal Reviews

20

Win StrategyBlue Team

Win StrategyBlue Team

Competitor StrategyBlack Hat

Competitor StrategyBlack Hat

Proposal Strategy or Storyboard

Pink Team

Proposal Strategy or Storyboard

Pink Team

Proposal TimelineProposal Timeline

Proposal Guide 222

Opportunity Assessment Capture Proposal

PlanningProposal

PreparationPost

Submittal Handover

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal Close

Page 21: APMP Foundation: Proposal Process Management

Common Proposal Reviews

21

Win StrategyBlue Team

Win StrategyBlue Team

Competitor StrategyBlack Hat

Competitor StrategyBlack Hat

Proposal Strategy or Storyboard

Pink Team

Proposal Strategy or Storyboard

Pink Team

Final DocumentRed Team

Final DocumentRed Team

Proposal TimelineProposal Timeline

Proposal Guide 222

Opportunity Assessment Capture Proposal

PlanningProposal

PreparationPost

Submittal Handover

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal Close

Page 22: APMP Foundation: Proposal Process Management

Common Proposal Reviews

22

Win StrategyBlue Team

Win StrategyBlue Team

Competitor StrategyBlack Hat

Competitor StrategyBlack Hat

Proposal Strategy or Storyboard

Pink Team

Proposal Strategy or Storyboard

Pink Team

Final DocumentRed Team

Final DocumentRed Team

Business CaseGold Team

Business CaseGold Team

Proposal TimelineProposal Timeline

Proposal Guide 222

Opportunity Assessment Capture Proposal

PlanningProposal

PreparationPost

Submittal Handover

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal Close

Page 23: APMP Foundation: Proposal Process Management

Common Proposal Reviews

23

Win StrategyBlue Team

Win StrategyBlue Team

Competitor StrategyBlack Hat

Competitor StrategyBlack Hat

Proposal Strategy or Storyboard

Pink Team

Proposal Strategy or Storyboard

Pink Team

Final DocumentRed Team

Final DocumentRed Team

Business CaseGold Team

Business CaseGold Team

Lessons LearntWhite Team

Lessons LearntWhite Team

Proposal TimelineProposal Timeline

Proposal Guide 222

Opportunity Assessment Capture Proposal

PlanningProposal

PreparationPost

Submittal Handover

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal Close

Page 24: APMP Foundation: Proposal Process Management

Information Required for Reviews• Win Strategy (Blue Team)

– Completed Sales, Opportunity and Capture Plans

– Draft Proposal Delivery Plan

• Competitor Strategy (Black Hat Thinking)– Opportunity information– Competitor information

• Proposal Strategy or Storyboard (Pink Team)– Proposal Outline and/or

Storyboards

• Final Document (Red Team)– Copy of customer request for

proposal– Working papers– Win strategy papers– Final draft of complete

proposal• Business Case (Gold Team)

– Internal approval forms• Lessons Learned

(White Team)– Internal feedback– Customer feedback

Pursuit Decision

Page 25: APMP Foundation: Proposal Process Management

Information Required for Reviews• Win Strategy (Blue Team)

– Completed Sales, Opportunity and Capture Plans

– Draft Proposal Delivery Plan

• Competitor Strategy (Black Hat Thinking)– Opportunity information– Competitor information

• Proposal Strategy or Storyboard (Pink Team)– Proposal Outline and/or

Storyboards

• Final Document (Red Team)– Copy of customer request for

proposal– Working papers– Win strategy papers– Final draft of complete

proposal• Business Case (Gold Team)

– Internal approval forms• Lessons Learned

(White Team)– Internal feedback– Customer feedback

Pursuit Decision Prelim. Bid

Page 26: APMP Foundation: Proposal Process Management

Information Required for Reviews• Win Strategy (Blue Team)

– Completed Sales, Opportunity and Capture Plans

– Draft Proposal Delivery Plan

• Competitor Strategy (Black Hat Thinking)– Opportunity information– Competitor information

• Proposal Strategy or Storyboard (Pink Team)– Proposal Outline and/or

Storyboards

• Final Document (Red Team)– Copy of customer request for

proposal– Working papers– Win strategy papers– Final draft of complete

proposal• Business Case (Gold Team)

– Internal approval forms• Lessons Learned

(White Team)– Internal feedback– Customer feedback

Pursuit Decision Prelim. Bid BID Decision

Page 27: APMP Foundation: Proposal Process Management

Information Required for Reviews• Win Strategy (Blue Team)

– Completed Sales, Opportunity and Capture Plans

– Draft Proposal Delivery Plan• Competitor Strategy

(Black Hat Thinking)– Opportunity information– Competitor information

• Proposal Strategy or Storyboard (Pink Team)– Proposal Outline and/or

Storyboards

• Final Document (Red Team)– Copy of customer request for

proposal– Working papers– Win strategy papers– Final draft of complete

proposal• Business Case (Gold Team)

– Internal approval forms• Lessons Learned

(White Team)– Internal feedback– Customer feedback

Pursuit Decision Prelim. Bid BID Decision Submit Offer

Page 28: APMP Foundation: Proposal Process Management

Information Required for Reviews• Win Strategy (Blue Team)

– Completed Sales, Opportunity and Capture Plans

– Draft Proposal Delivery Plan

• Competitor Strategy (Black Hat Thinking)– Opportunity information– Competitor information

• Proposal Strategy or Storyboard (Pink Team)– Proposal Outline and/or

Storyboards

• Final Document (Red Team)– Copy of customer request for

proposal– Working papers– Win strategy papers– Final draft of complete

proposal• Business Case (Gold Team)

– Internal approval forms• Lessons Learned

(White Team)– Internal feedback– Customer feedback

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal

Page 29: APMP Foundation: Proposal Process Management

Information Required for Reviews• Win Strategy (Blue Team)

– Completed Sales, Opportunity and Capture Plans

– Draft Proposal Delivery Plan

• Competitor Strategy (Black Hat Thinking)– Opportunity information– Competitor information

• Proposal Strategy or Storyboard (Pink Team)– Proposal Outline and/or

Storyboards

• Final Document (Red Team)– Copy of customer request for

proposal– Working papers– Win strategy papers– Final draft of complete

proposal• Business Case (Gold Team)

– Internal approval forms• Lessons Learned

(White Team)– Internal feedback– Customer feedback

Pursuit Decision Prelim. Bid BID Decision Submit Offer Approve Deal Close

Page 30: APMP Foundation: Proposal Process Management

Guidance for Managing Reviews

Proposal Guide 222

Page 31: APMP Foundation: Proposal Process Management

Quick Quiz Question: Which is NOT an attribute of a good process?

a. Aligns with the prospect’s buying cycle

b. Having different processes for different prospects

c. Scalable

d. Uses document reviews at each milestone

Please select your answer in the Polling panel.

Page 32: APMP Foundation: Proposal Process Management

How did you do?

A good process should be:

• scalable – size and type• flexible – size and type• repeatable – size and type• documented

A good process should have:

• an owner• training available to inform, support and re-enforce • document based reviews - to control and add value• Milestones - with verifiable inputs and outputs

What would NOT be a good attribute of a good process, is something that means EVERY different type of bid should handled differently.

Page 33: APMP Foundation: Proposal Process Management

Quick Quiz Question: What is the decision made after Opportunity Assessment

a. The Pursuit Decision

b. Decision to Submit the Proposal

c. Validated Bid Decision

d. Acquire Vendor

Please select your answer in the Polling panel.

Page 34: APMP Foundation: Proposal Process Management

Let’s see how we answered

a. The Pursuit Decision is made after reviewing the opportunity assessment.

b. The Decision to Submit the Proposal is made as a result of the business approval or Gold Team review.

c. The Validated Bid Decision is made at the end of the Proposal Planning process.

d. The decision to Acquire a Vendor is not part of the Proposal Process.

Syllabus Requirement

Page 35: APMP Foundation: Proposal Process Management

Preparing for the eTorial Instructions for Process Management Exercise:• Review the Process topic in the Proposal Guide,

P187-193 • Refer to the ManCo case study and Figure 2 on

Page 189 of the Proposal Guide. Where are ManCo in their buying process?

• If you were bidding products to ManCo what bid activities would you be engaged in?

• Place your work in the Class Space.