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122
Appendix 7 Apex 7 Executive Summary The United Methodist Church Operational Assessment Project Executive Summary Presentation CALL TO ACTION, page 127 of 248

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Page 1: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

Appendix 7

Apex

7

Executive Summary The United Methodist Church Operational Assessment Project Executive Summary Presentation

CALL TO ACTION, page 127 of 248

Page 2: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

THE

UN

ITED

MET

HO

DIS

T C

HU

RCH

Ope

ratio

nal A

sses

smen

t Pro

ject

Exec

utiv

e Su

mm

ary

Pres

enta

tion

APE

X H

G L

LC

Prep

ared

by

APE

X H

G L

LC

June

29,

201

0

CALL TO ACTION, page 128 of 248

Page 3: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

INTR

OD

UC

TIO

N A

ND

REV

IEW

OF

PRO

JEC

TG

OA

LS

Proj

ect F

ocus

Proj

ect G

oals

In S

uppo

rt o

f

Lead

ersh

ip a

nd G

over

nanc

e St

ruct

ures

and

Pro

cess

es o

f TU

MC

Iden

tify

prim

ary

oppo

rtun

ities

or

“lev

ers”

that

will

:

Supp

ort t

he a

ttrib

utes

of

a vi

tal c

onne

xion

for

the

21rs

t cen

tury

Impr

ove

deci

sion

mak

ing,

impl

emen

tatio

n ef

fect

iven

ess,

and

acco

unta

bilit

y

Impr

ove

affo

rdab

ility

and

alig

n re

sour

ces

with

the

dete

rmin

ants

of

chu

rch

vita

lity

and

the

Four

Are

as o

f Fo

cus

The

Cal

l to

Act

ion

Stee

ring

Team

’s ch

arge

of

“brin

ging

for

war

d a

plan

that

will

lead

to r

eord

erin

g th

e lif

e of

the

Chu

rch

for

grea

ter

effe

ctiv

enes

s an

d vi

talit

y in

(1) t

he m

issio

n of

mak

ing

disc

iple

s of

Jes

us

Chr

ist f

or th

e tr

ansf

orm

atio

n of

the

wor

ld a

nd (2

) add

ress

ing

the

Four

A

reas

of

Focu

s as

dist

inct

ive

way

s w

e liv

e in

to th

at m

issio

n to

geth

er.”

1

CALL TO ACTION, page 129 of 248

Page 4: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

PRO

JEC

TM

ETH

OD

OLO

GY

AN

DA

PPR

OA

CH

Inde

pend

ent a

naly

sis o

f th

e C

hurc

h’s

lead

ersh

ip a

nd g

over

nanc

e st

ruct

ures

and

pr

oces

ses.

TUM

C E

nviro

nmen

tal A

sses

smen

t (A

ppen

dix

A o

f Re

port

).

Back

grou

nd f

inan

cial

and

ope

ratio

ns in

form

atio

n in

terv

iew

s an

d in

form

atio

n re

ques

ts.

Form

al P

roje

ct in

terv

iew

s (A

ppen

dix

B of

rep

ort).

Proj

ect S

urve

y (A

ppen

dix

C).

2

CALL TO ACTION, page 130 of 248

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OU

R E

NV

IRO

NM

ENTA

L C

ON

CLU

SIO

N A

ND

TH

E C

ON

TEX

T FO

R O

UR

AN

ALY

SIS

The

Chu

rch

is co

nfro

ntin

g a

“cre

epin

g cr

isis

”of

rel

evan

cy w

ith a

n ac

com

pany

ing

acut

e cr

isis

of

an u

nder

perf

orm

ing

econ

omic

mod

el.

Rele

vanc

y –

Inte

rnal

and

Ext

erna

l Sig

ns o

f C

halle

nge

Inte

rnal

:

Sens

e of

loss

of

miss

ion/

iden

tity

Miss

ion

clar

ity a

nd c

ongr

uenc

y

Stru

ggle

with

“gl

obal

chu

rch”

iden

tity

and

miss

ion

Inst

itutio

n ve

rsus

miss

ion

purp

ose

Val

ues

and

cultu

re m

anife

stat

ions

Stru

ctur

e an

d pr

oces

s m

anife

stat

ions

Exte

rnal

:

Dec

linin

g U

S m

embe

rshi

p/at

tend

ance

tren

ds

Gen

erat

ion

boun

d de

mog

raph

ics

of m

embe

rshi

p an

d cl

ergy

Diff

icul

ty o

f at

trac

ting

“you

ng”

gene

ratio

n

3

CALL TO ACTION, page 131 of 248

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AC

UTE

CR

ISIS

OF

AN

UN

DER

PER

FOR

MIN

GEC

ON

OM

ICM

OD

EL

(US

Onl

y, P

erce

nt C

hang

e 19

98 to

200

8, N

omin

al T

erm

s)

App

roxi

mat

ely

70%

of

the

estim

ated

Loc

al C

hurc

h ex

pens

e st

ruct

ure

is cl

ergy

and

la

y st

aff

and

bene

fits,

mai

nten

ance

, bui

ldin

gs a

nd im

prov

emen

ts,a

nd p

rinci

pal a

nd

inte

rest

.

Sour

ce:

GC

FA

The

econ

omic

mod

el o

f th

e Lo

cal C

hurc

h(s)

has

not

bee

n m

anag

ed to

har

mon

ize

the

expe

nse

stru

ctur

e w

ith th

e vo

lum

e (m

embe

rshi

p/at

tend

ance

) tre

nds.

4

CALL TO ACTION, page 132 of 248

Page 7: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

AC

UTE

CR

ISIS

OF

AN

UN

DER

PER

FOR

MIN

GEC

ON

OM

ICM

OD

EL(U

S O

nly,

Pe

rcen

t cha

nge

1998

to 2

008,

Nom

inal

Ter

ms)

Con

’t

In s

pite

of

mem

bers

hip/

atte

ndan

cetr

end

decl

ines

, giv

ing

incr

ease

dno

min

ally

alth

ough

the

maj

ority

of in

crea

se w

as in

“O

ther

Bene

vole

nces

”.

The

Chu

rch

has

signi

fican

t tru

st-h

eld

asse

ts a

t the

Loc

al C

hurc

h le

vel,

but

the

man

agem

ent o

f th

ese

asse

ts a

sa

who

le is

cha

lleng

ed b

y th

e lo

cal

cont

rol s

truc

ture

.

5

CALL TO ACTION, page 133 of 248

Page 8: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

THE

CR

EEPI

NG

CR

ISIS

OF

REL

EVA

NC

Y A

ND

TH

E A

CU

TE C

RIS

IS O

F A

N

UN

DER

FOR

MIN

G E

CO

NO

MIC

MO

DEL

Whi

le th

e cr

eepi

ng c

risis

of r

elev

ancy

app

ears

to h

ave

a lo

nger

tim

e ho

rizon

for

sol

utio

n, th

e ac

ute

econ

omic

pre

ssur

es o

n th

e C

hurc

hha

ve th

e po

tent

ial t

o cr

eate

con

tinui

ng f

ear

and

inst

abili

ty w

hich

will

exa

cerb

ate

the

rele

vanc

y ch

alle

nge.

In th

e fo

llow

ing

pres

enta

tion,

we

will

foc

us f

irst a

nd f

orem

ost o

n ca

taly

tic

and

pivo

tal l

ever

s an

d th

en, b

riefly

, on

“ena

blin

g”an

d se

cond

ary

leve

rs.

6

CALL TO ACTION, page 134 of 248

Page 9: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

“HEA

DLI

NE”

LEV

ERS

OF

OPP

OR

TUN

ITY

CA

TALY

TIC

AN

D P

IVO

TAL LE

VER

S

Mis

sion

, Val

ues,

Cul

ture

: Th

e C

atal

yst a

nd th

e G

lue

Foun

datio

nal r

e-im

mer

sion,

disc

ernm

ent a

nd, p

erha

ps, r

efor

mat

ion

and

re-

inte

rpre

tatio

n of

miss

ion,

val

ues

and

cultu

re a

re a

prim

ary

leve

r of

opp

ortu

nity

for

TU

MC

.

Mis

sion

: “U

NIT

ED”

in M

issi

on

Ach

ievi

ng c

omm

on C

hurc

h-w

ide

miss

ion

clar

ity, u

nder

stan

ding

an d

con

grue

nce

is a

pivo

tal l

ever

for

TU

MC

.

Cul

ture

and

Val

ues

“Mak

e or

Bre

ak”

Stru

ctur

e an

d Pr

oce s

s

Stre

ngth

enin

g th

e C

hurc

h’s

com

mon

cul

ture

and

val

ues

is a

pivo

tal l

ever

for

the

Chu

rch

thro

ugh

guid

ing

and

dire

ctin

g be

havi

ors

of “

doin

g”.

7

CALL TO ACTION, page 135 of 248

Page 10: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

“HEA

DLI

NE”

LEV

ERS

OF

OPP

OR

TUN

ITY

CA

TALY

TIC

AN

D P

IVO

TAL LE

VER

S

Red

uce

Org

aniz

atio

nal “

Dis

tanc

e”–

Peop

le M

echa

nism

Bou

nd b

y “S

pirit

ualit

y”an

d “D

oing

”A

maj

or “

leve

r”to

impr

ove

Chu

rch

oper

atio

nal e

ffec

tiven

ess

is to

red

uce

the

“dist

ance

”be

twee

n an

d am

ong

its f

ound

atio

nal u

nits

–th

e Lo

cal C

hurc

h/C

harg

e, th

e A

nnua

l C

onfe

renc

e, a

nd th

e G

ener

al C

hurc

h.

Stre

ngth

en L

eade

rshi

p an

d M

anag

emen

t to

Driv

e M

issi

onFo

cus:

Gen

eral

Con

fere

nce,

Cou

ncil

of B

ishop

s, A

nnua

l Con

fere

nce

and,

late

r, C

lerg

y

Add

ress

Gov

erna

nce

Stru

ctur

e M

ism

atch

of

Form

and

Fun

ctio

nFo

cus:

Gen

eral

Con

fere

nce,

Jur

isdic

tiona

l Con

fere

nce,

Gen

eral

Age

ncie

s

Stre

ngth

en P

ivot

al a

nd C

atal

ytic

Pro

cess

esFo

cus:

“C

lerg

y pr

oces

s”, p

lace

s of

wor

ship

mod

el(s

), m

anag

emen

t of

trus

t-he

ld r

eal e

stat

e as

sets

8

CALL TO ACTION, page 136 of 248

Page 11: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

MIS

SIO

N, V

ALU

ES A

ND

CU

LTU

RE FI

ND

ING

S

A d

ecen

tral

ized

“m

echa

nism

”st

ruct

ure

is he

avily

dep

ende

nt o

n m

issio

n, v

alue

s an

d cu

lture

for

ces

for

heal

thy

and

effe

ctiv

e fu

nctio

ning

.

Miss

ion

Gui

deFr

amew

ork

for

valu

es a

nd

cultu

reU

nify

ing

forc

eH

ighe

r pu

rpos

e

The

self-

fulfi

lling

cyc

leca

n w

ork

in e

ither

pos

itive

or n

egat

ive

dire

ctio

ns.

VV V

V

M

C

V

VV

M

VC

Stru

ctur

e/Pr

oces

sSt

ruct

ure/

Proc

ess

Mis

sion

iden

tity,

cla

rity,

und

erst

andi

ng a

nd c

ongr

uenc

eC

omm

on m

issio

nG

loba

l nat

ure

of C

hurc

hW

esle

yan

theo

logy

–“m

akin

g di

scip

les

of J

esus

Chr

ist f

or th

e tra

nsfo

rmat

ion

of th

e w

orld

:In

stitu

tiona

l ego

cent

rism

“Ach

ievi

ng c

omm

on C

hurc

h-w

ide

miss

ion,

cla

rity,

und

erst

andi

ng a

nd c

ongr

uenc

e is

a pi

vota

llev

er fo

r TU

MC

.”9

CALL TO ACTION, page 137 of 248

Page 12: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

CU

LTU

RE

AN

D V

ALU

ES F

IND

ING

S

Trus

t Both

a s

ympt

om a

nd c

ausa

l fac

tor

Root

cau

se f

or u

nder

per

form

ing

stru

ctur

e an

d pr

oces

s, co

llabo

ratio

n an

d co

nflic

t res

olut

ion

Rela

ted

to a

uton

omy,

inde

pend

ent a

gend

as

(pro

tect

ioni

st b

ehav

iors

)N

ot a

lway

s de

mon

stra

ted

by le

ader

sRe

late

d to

acc

ount

abili

ty

Incl

usiv

ity a

nd D

iver

sity

–M

utua

l Res

pect

and

C

ivil

Di a

logu

e

Succ

ess

in c

reat

ing

“big

tent

”–

heal

thy

chal

leng

eM

utua

l res

pect

and

civ

il di

alog

ue –

com

mon

gr

ound

–W

esle

yan

teac

hing

sLe

ader

s m

ust m

odel

/cre

ate

proc

esse

s/fo

rum

s fo

r ci

vil d

ialo

gue

Lead

ersh

ip

Lead

ers

mod

el c

ultu

re a

nd v

alue

s fo

r be

tter

or

wor

seC

ultu

re o

f co

urag

eous

lead

ersh

ip v

ersu

s ru

le

boun

d, p

resc

riptiv

e cu

lture

Link

to a

utho

rity

Link

to a

ccou

ntab

ility

Lead

ers

as in

divi

dual

s ve

rsus

in g

roup

s –

who

le

is le

ss th

an s

um o

f pa

rts

Acc

ount

abili

ty

Is a

cultu

re a

ttrib

ute

and

can

be

an o

vert

one

Exist

s in

cons

isten

tly a

nd s

epar

atel

yRe

late

d to

trus

t

Cul

ture

and

val

ues

guid

e an

d di

rect

beh

avio

rs –

pivo

tal t

o st

ruct

ure

and

proc

ess.

Four

The

mes

: A

Sum

mar

y

10

CALL TO ACTION, page 138 of 248

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RED

UC

ING

TH

E D

ISTA

NC

EBE

TWEE

NA

ND

AM

ON

GTH

EC

HU

RC

H’S

FOU

ND

ATI

ON

ALU

NIT

S

Dis

tanc

e Eq

uatio

n

Whe

n D

istan

ce is

incr

ease

d or

dec

reas

ed, i

s th

e co

st (i

n di

stan

ce a

nd d

olla

rs) j

ustif

ied

by th

e be

nefit

?

Dis

tanc

e Th

emes

in S

umm

ary

Ann

ual C

onfe

renc

e an

d D

istri

ct S

ize

Redu

ce A

nnua

l Con

fere

nce

and

Dist

rict S

izes

Impr

ove

Bish

op a

nd D

istric

t Sup

erin

tend

ant l

eade

rshi

p ra

tios

Juris

dict

iona

l Con

fere

nce

Stru

ctur

e

Bene

fit d

oes

not a

ppea

r to

just

ify th

e di

stan

ce c

ost

Gen

eral

Chu

rch

Prog

ram

and

Min

istry

Age

ncie

s

Dist

ance

roo

ted

in a

uton

omy

and

failu

re o

f co

llabo

ratio

n

Rela

ted

to a

ccou

ntab

ility

Reco

gniz

ed v

alue

to C

hurc

h’s

miss

ion

with

alig

nmen

t

Rela

ted

to G

ener

al A

genc

y go

vern

ance

fin

ding

s

11

CALL TO ACTION, page 139 of 248

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STR

ENG

THEN

KEY

OR

GA

NIZ

ATI

ON

S TH

AT

DR

IVE

MIS

SIO

N

LEA

DER

SHIP

AN

D M

AN

AG

EMEN

T

Lead

ersh

ip a

nd M

anag

emen

t

Gen

eral

Con

fere

nce:

cha

lleng

e of

add

ress

ing

vacu

um b

etw

een

sess

ions

Cou

ncil

of B

ishop

s: o

vers

ight

for

Chu

rch

spiri

tual

and

tem

pora

laff

airs

and

Bish

op

supe

rinte

ndan

cy o

f A

nnua

l Con

fere

nces

Ann

ual C

onfe

renc

e:

Fund

amen

tal u

nit o

f C

hurc

h

Con

nect

ion

to e

cono

mic

mod

el

Con

stitu

tiona

l rol

e

Con

nect

ion

to G

ener

al C

hurc

h

12

CALL TO ACTION, page 140 of 248

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STR

ENG

THEN

KEY

OR

GA

NIZ

ATI

ON

S TH

AT

DR

IVE

MIS

SIO

N

GO

VER

NA

NC

E ST

RU

CTU

RE

Mis

mat

ch o

f fo

rm a

nd f

unct

ion

of le

gisl

ativ

e an

d op

erat

ing

entit

ies

with

thei

r re

spec

tive

gove

rnan

ce s

truct

ures

is “

bloc

king

fac

tor”

in a

chie

ving

gre

ater

org

aniz

atio

nal

effe

ctiv

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Appendix 8

Apex

8

Report The United Methodist Church Operational Assessment Project Report to the Call to Action Steering Team

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THE UNITED METHODIST CHURCH

Operational Assessment Project

Report to the Call to Action Steering Team

APEX HG LLC

Prepared by APEX HG LLC

June 29, 2010

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THE UNITED METHODIST CHURCH

Operational Assessment Project

Report to the Call to Action Steering Team

TABLE OF CONTENTS

Introduction 1

Methodology 4

Mission, Values, and Culture Findings 7 Mission 8

Culture and Values – A Vital Connexion for the 21rst Century 10

Values Supporting a Vision of a Vital Connexion

in the 21rst Century 11

Culture and Values Findings 12

Trust 12

Inclusivity and Diversity –

Mutual Respect and Civil Dialogue 13

Leadership 14

Accountability 14

Structure and Process Findings 15 Reduce the “Distance(s)” 16

Annual Conference and District Size 17

The General Church 17

The Jurisdictional Conferences 17

The General Church’s Program and Ministry Agencies 18

The “Distance Equation” Link to Key Processes 19

Strengthen the Key Organizations and Processes that

Drive the Church’s Mission 19

General Effectiveness Elements 19

Leadership and Management 20

Clarity in Legislative versus Operating Entities and

Reform Opportunities 21

The General Conference 21

The Jurisdictional Conference 22

The General Agencies 22

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Strengthening Key Processes that Drive the Church’s Mission 23

Managing the Church’s Pivotal Clergy Human Resource

Asset 23

The Call and Pre-Ordination Process 24

The Seminary Education Process 24

The Post-Ordination Process 24

The Research and Development Process of Creating

Places of Worship Models 25

The Process of Managing the Trust-Held Real Estate

Portfolio of the Church 26

The Process of Improving and Standardizing Information

Reporting Systems and Related Management Processes 26

Strategic Planning Processes 26

Financial Planning Processes 26

The Process of Celebrating Success 27

Opportunities for Shared Services –

Improving Affordability and Effectiveness 28

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Introduction

As students of The United Methodist Church (the “Church”) in the course of performing the Operational

Assessment Project (the “Project”), we have come to understand the Church as a very complex

“mechanism” structure. We have often thought of the Church’s structure as analogous to looking into

the back of an open spring-wound watch with the connected turning gears, jewels and springs –

somehow this amazing thing works but it is difficult to discern how from first looking at it. Our

mechanism understanding comes directly from Jack Tuell’s helpful book, “The Organization of The

United Methodist Church”. We thought one of the most insightful chapters was the Conclusion in which

Mr. Tuell describes the Church as a mechanism of “doing” and as a complex human mechanism – “a

great skein of human relationships”. Mr. Tuell provides an elegant dialogue of the age old argument of

form versus function and which comes first. For our purposes in performing this Project, we believe

they both come first.

We necessarily also have become students of Wesleyan teachings – especially the “connexion”. We

have come to understand the Wesleyan notion of connexion – in our words – as the connection among

people - both among “members” and among members and the people of the communities they serve -

and as the connection to God. We have also come to understand the “connexion” in its intimate

relationship with the Wesleyan notion of “disciples of Jesus Christ” and with the Church’s mission of

“making disciples of Jesus Christ for the transformation of the world”. Most importantly for the

purposes of our Project, we have come to understand the importance of a “vital connexion” in making

the mechanism of the Church “work” in achieving its mission.

We performed the substantial Project work of the Environmental Assessment (see Appendix A), along

with gathering input from the formal interviews, in order to create a context for undertaking the primary

objectives of the Project focused on Church effectiveness, affordability and creating a vital connexion –

all in pursuit of the Church’s missions. Our principal focus in creating this environmental context was to

understand exactly what challenges the Church is confronting and, further, to understand the magnitude

and urgency of the challenges. Our conclusion is that the Church is confronting a “creeping crisis” of

both internal and external origin and that the crisis is primarily a crisis of “relevancy” – both internal and

external. Although the crisis is being influenced by financial duress, it is not foremost a financial crisis.

The implication of this conclusion is that the opportunities or “levers” that we sought to identify would

likely be more about mission/values/culture - and the structure and process influencers of

mission/values/culture - than about financial matters. Our conclusion is not intended to suggest that

the structure and process findings of the Project relating to improving affordability are not important

and essential to the Church’s mission – they are.

In fact, impending financial challenges may create greater impetus for change and thus present a crisis

with opportunity. These financial challenges include the 2012 budget process as it affects the General

Church’s need to prioritize its work and align/improve its resource effectiveness – given the size of

potential budget reductions, this challenge is not about doing more with less but rather is about doing

work completely differently, including decisions about “stop doing”. This budget opportunity ties to

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many of the specific structure and process findings in this report relating to the General Church. From

the perspectives of the Annual Conference and Local Church, financial challenges lead directly to a focus

on clergy effectiveness and mission-appropriate economic models for places of worship – both topics of

the findings in this report.

To review, the Operational Assessment Project objective is to identify primary opportunities or “levers”

that will:

• Support the attributes of a vital connexion for the 21rst Century;

• Improve Decision Making, Implementation Effectiveness, and Accountability; and

• Improve Affordability and Align Resources with the Determinants of Church Vitality and the Four

Areas of Focus.

Further, the Project was intended to focus primarily on leadership and governance structures and

processes of the Church. The findings of the Project were not to be specific structural recommendations

but are intended to provide input and support to the Call to Action Steering Team which in turn has the

charge of “bringing forward a plan that will lead to reordering the life of the Church for greater

effectiveness and vitality in (1) the mission of making disciples of Jesus Christ for the transformation of

the world and (2) addressing the Four Areas of Focus as distinctive ways we live into that mission

together.”

Following this Introduction, we review the Project methodology and then we launch into the three

primary sections of the report, listed below. We begin with a deliberate focus on mission, values and

culture findings for several important reasons. Foremost among these reasons, is the foundational

nature of mission, values and culture forces within organizations. These forces, in their foundational

capacity, both affect the functioning of structures and processes and are affected by the functioning of

structures and processes. Therefore, our mission, values and culture findings carry over to the structure

and process findings that follow.

Mission, Values and Culture Findings;

Structure and Process Findings; and

Opportunities for Shared Services – Improving Affordability and Effectiveness.

The Appendices include the Environmental Review and Assessment (with an Executive Summary), the

Project Interview list and protocol, the Summary Survey Findings and Summary Survey data, and a

summary review of TUMC Constituent Entities and Governance Structures.

Before concluding, we would like to offer a few additional context comments. After having the privilege

of interviewing many caring, thoughtful, introspective and highly intelligent leaders of the Church, we

have noted the self-critical nature of much of the input that we have received – the natural tendency of

the interviews was to dwell in the negative rather than the positive. The input that is summarized in this

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report reflects this imbalance and we want to acknowledge this fact. Although much of the positive has

been lost in the nature of the critical focus of the Project, we have seen and heard about many of the

enormous and amazing contributions to “transforming the world” that the Church is making.

We want to express our full respect for the Church’s mission and for the caring, dedication and devotion

of the people we have had the privilege to meet. We hope and wish that the Project contributes in

some meaningful fashion to the continuing realization of the Church’s mission.

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TUMC Operational Assessment Project Methodology

The TUMC Operational Assessment Project (the “Project”) methodology included the following

components which are summarized separately below.

I. Independent analysis of the Church’s leadership and governance structures and processes.

Substantial documentation was reviewed in the course of this Project. Primary publication review

sources included:

Jack M. Tuell, “The Organization of The United Methodist Church,” 2009 – 2012 Edition,

Abingdon Press.

“The Book of Discipline of The United Methodist Church,” 2008, The United Methodist Publishing

House.

Russell E. Richey, “Methodist Connectionalism – Historical Perspectives,”2009, General Board of

Higher Education and Ministry.

II. TUMC Environmental Assessment. Substantial information was requested and provided through

the General Council on Finance and Administration. The results of this work served to create a “context”

for the Project and are provided in Appendix A.

III. Background financial and operations information interviews and information requests.

Approximately 15 hours of informal interviews and related information requests were conducted to

review the following areas.

1. Budget process and accountability structure – operating and capital.

General Conference level

GCFA level

Agency level

Annual conference level

Church/charge level

2. Funds Flow

3. Appropriation formula and process

4. Corporate organization and liability structure

5. Finance functions structure(s)

Reporting/financial controls/audit

General accounting

Treasury

Internal audit

Real estate

Payroll and accounts payable

Expense policies and management/accountability

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6. HR functions structure(s)

Policies and benefits

Recruiting and retention

Orientation/training/development/engagement

Regulatory compliance

7. IT functions structure(s)

8. Legal functions structure(s)

IV. Formal Project interviews. Over 50 hours of interviews were conducted as a core component of

the Project and were conducted in general accordance with a formal interview protocol. These

interviews included US and Central Conference Bishops, leaders of COB, CT, and Judicial Council, General

Agency Secretaries, Seminary leaders, District Superintendents, Annual Conference leaders, Pastors of

local churches of varied membership size, active lay leaders and a few people selected for their broad

and thoughtful perspectives. These interviews will form a core information source for the Project and

are intended to provide an in depth complement to the Project survey. A primary goal of the interviews

was to drill down several layers in understanding the structures, processes and culture of The United

Methodist Church. Appendix B contains the interview lists and protocol that comprised the formal

interview process. The interviews were conducted with deliberate confidentiality.

V. Project Survey. The Operational Assessment Survey was designed to provide a source of general

quantitative feedback from the Church’s broad leadership regarding environment assessment

(understanding of the Church’s environment and circumstances, need for change and change readiness)

and an assessment of the effectiveness of the Church’s structures and processes, both in general and in

the context of “making disciples of Jesus Christ for the transformation of the world” and in the context

of pursuing the Four Areas of Focus. The Survey was designed to complement an extensive formal

interview process (referenced separately in this report) and independent analysis and review. The

Survey was conducted with deliberate confidentiality. The Project Survey summary findings and data

are included in Appendix C.

Our confidence level in the materiality, meaningfulness and validity of the Project Survey results is

strong for the following reasons:

Our overall survey response rate was 46% and role specific response rates were 36% or higher

and our number of respondents was large (423). While acceptable response rates for surveys of

this type vary substantially, a review of published literature indicates that a sufficient response

rate is approximately 36% or higher (see Jack E. Edwards, et al, “How to Conduct Organizational

Surveys,” Sage Publications Inc., 1997). In addition, we were satisfied with our response rate

given some of the forces which were working against us in the process of implementing the

Survey, e.g., a short response duration time (three weeks), a relatively long survey length, and

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the overlap of the Project Survey with a survey being conducted by the Vital Congregations

Research Project;

Although complicated by the fact that many of the Survey respondents serve in multiple roles,

the Survey responses were relatively evenly distributed between those respondents with primary

responsibilities at the General Church level and those with primary responsibilities at the Annual

Conference/Local Church level.

The Survey was conducted with a high degree of confidentiality to ensure that respondents could

deliver honest and candid responses; and

In our Survey findings, we focused largely on survey evaluations in which 50% or more of

respondents delivered an evaluation in one of the three categories i.e., Above Average, Average

or Below Average, thus providing a large cushion for margin of error.

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Operational Assessment Project

Mission, Values and Culture Findings

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Mission, Values and Culture Findings

Mission, values and culture interact to create perhaps the strongest and most fundamental forces that

define and drive organization purpose and identity. In a decentralized, “mechanism” structure

organization such as The United Methodist Church, mission, values and culture are both the “catalyst”

and the “glue” which give rise to organizational vitality and functionality.

In the findings of our Project work, foundational re-immersion, discernment and, perhaps, reformation

and/or reinterpretation of mission, values and culture are a primary “lever” of opportunity. This primary

lever will not only impact all other “lever” findings of this Study, but will have the most significant

potential to “unlock” the Church from its so often self articulated malaise.

Extensive commentary about mission, values and culture permeated our formal (and informal)

interviews and were central themes in the majority of our formal interviews. The discussion of mission

arose primarily in response to questions about the most significant challenges facing the Church in the

present and future. The mission findings which follow are drawn from this input. Values and culture

comments also occurred throughout the interview process, but most often took place in the discussion

of envisioning and describing “a vital connexion for the 21rst Century” and in describing the values

which would nourish and support such a vital connexion. In other words, what “could be” led to a

discussion of current state values and culture. Hence, we will summarize and review input regarding the

vision of a vital connexion as we frame our findings on values and culture.

Mission

Mission themes covered many areas but the central focus was on a sense of loss of mission definition

and relevancy and an accompanying sense of loss of identity. At the broadest level, the Church’s

struggle for an identity as a global church was widely discussed. Diverse views were expressed on this

topic – ranging from a viewpoint that the Church’s global nature is aspirational and not grounded in a

real sense of purpose and goal setting to views that either too much or not enough of the Church’s

identity and mission is global versus US focused. Most of the mission commentary was focused on the

fundamentals of understanding, interpretation/emphasis and theology. We discuss these themes

leading with theology input and interspersed with quoted interview comments.

Although most theology commentary focused on the central theme of loss of Wesleyan theological focus

and/or an imbalance of focus, a much more fundamental issue was expressed as follows.

“Whose Church is this? Is it God’s Church or our Church? What is God’s stake in the Church?”

“The Institution has become about its own self perpetuation.”

Most of the Wesleyan commentary was focused on “making disciples of Jesus Christ for the

transformation of the world”. We received comments on this topic that ranged from a focus on

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differences in definition and understanding to differences in interpretation and emphasis, including

basic disagreement on what the Church’s mission of “making disciples…” is or should be.

“We need to reclaim our identity – defined in connection and making disciples.”

“There has been an uncoupling of social holiness and vital piety - we need to focus all churches on

both making disciples and transforming the world.”

“There are three types of misguided ‘mission’ occurring: (1) churches overly focused on personal

spirituality (2) churches overly focused on social action and (3) churches focused primarily on ‘do what

we want and take care of us’.”

“The Church needs to balance the social justice gospel and the evangelical gospel.”

“The Church needs to ‘recapture the center’ and celebrate common Wesleyan beliefs.”

There were many comments focused on relevancy, vitality, and connection.

“The Church is losing its relevance and vitality – worship does not invite participation and clergy are

not challenged to invite participation – there is too much ‘wanting to play it safe and easy’ – a safe

church is not necessarily an inspiring church.”

“We need to understand how to assure the Church’s relevance to the communities it serves – being

connected to people’s life experiences in language, engagement and inspiration with spiritual basis.”

In addition, there were comments that focused on generational notions at both ends of the spectrum.

There is a general lack of sense of mission – what was once a “society” church is now focused on

poverty etc.

“Young people are attracted by the challenge of the Wesleyan combination of spirituality and social

action.”

“Young people want hope, challenge and relevancy.”

“Young people are hungry for authenticity, truth and integrity - not becoming members of

institutions.”

The root causes cited for lack of mission clarity/understanding/congruence were primarily attributed to

leadership, language/communication and cultural issues that work against leadership, communication,

discernment and civil dialogue. Specific leadership and cultural findings are discussed later in this

section. On the language and communication front, some interviewees conveyed that the Church’s

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mission is not communicated in common script/language, is not articulated consistently, is too complex

and ambiguous and is not communicated in an inspiring fashion. Communication was often cited as

straddling paper and digital media and not functioning at the forefront of current social media and

technology modalities.

Lack of mission/identity clarity and congruence in turn influences culture, leadership and the

functionality of the Church’s mechanism structures and processes. Furthermore, when lack of mission

clarity occurs over a long period of time, there is a natural tendency for different groups within the

organization to “fill the gaps” by creating their own mission interpretation which further undermines a

clear common mission. Although these organizational dynamics are complex in their circular

interdependence, our fundamental finding is that achieving common Church-wide mission clarity,

understanding and congruence is a pivotal “lever” opportunity for The United Methodist Church.

Culture and Values – A Vital Connexion for the 21rst Century

Before we review our findings regarding the current state of culture and values in The United Methodist

Church, we will summarize the vision of a vital 21rst Century connexion and the accompanying values as

expressed by our interviewees.

Vision of a Vital Connection for the 21rst Century

Below we have paraphrased, sorted and condensed the interviewee collective vision of a vital

connection for the 21rst Century.

- A vital connection is achieved through carrying out the Church’s mission.

- A vital connexion means “telling the story” of the global church work well enough to truly reach local

laity and clergy in information, inspiration and spiritual connection.

- Bishops serve as “Chief Connectional Officers” in a vital connexion.

- Local churches create connections with one another and through their Annual Conferences – local

church competition does not defeat connection.

- Every local church has a primary responsibility to know its neighbors in relational connection – “if poor

are not visible then they are sought out and actual relational friendships are created – god is where the

broken hearted are – vision of life is for salvation of all – compassion arises from relational connections.”

- Vibrant venues for cross-cultural experience of worship are the norm, e.g. every 5th Sunday churches

come together in region for joint worship session, pastors are assigned to neighborhoods, not churches -

all churches have sister churches and share community leadership and resources.

- People behave ethically and morally.

- Trust is expected and is given.

- Decisions are made for the whole church and not out of self interest - people behave in a system of

mutual support rather than as competitive and independent groups and, as such, are collaborative.

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- There is a Church-wide recognition of mutual responsibility to mission and to each other in decisions

and work is manifest in actions – for example, getting hands dirty, building relationships across

geographic and cultural boundaries.

- The Church fosters an adaptive and learning environment.

- People behave with authenticity – i.e., the ability to express beliefs according to life experience and to

act consistently.

- People live with differences and do not allow politicization of differences to block ministry work – there

is an overarching focus on mission and vision – results are expected.

- A vital connection will require a loosening of the prescriptive rule-based environment of the Church –

establish clarity of identity and clarity of boundaries and provide freedom of space in between i.e.,

simplify BOD allow for a more generative environment of ministry.

- The Church will allow for greater freedom to opt in and opt out – that would promote relationship-

based giving and receiving in an open two way flow.

- The Church should emphasize special interests instead of forcing them to the edges and

commensurately promote open development of networks of people with shared convictions – “you

cannot put Humpty Dumpty back together again and should not try to”.

- There is Church-wide transparency.

- People come together in community of Wesleyan spiritual passion, care and growth - relationship

building is the norm.

- Civil dialogue occurs even when there are fundamental differences – civility and “holy conversation”

are possible – i.e. conversation that is thoughtful and prayerful.

- The Church fosters awareness (and measurement/evaluation) of who one is serving in various roles

and how one is and/or should be serving – a serving philosophy.

- Effectiveness is an accountability – there is no confusion of intent with outcome, activity with results

and speechifying with communication.

- Leaders lead by example.

- Communications are up down and across the organization.

- Results are recognized and celebrated.

- In a vital connection, the Church will be about Christianity rather than Churchianity.

Values Supporting a Vision of a Vital Connexion in the 21rst Century

Below we have paraphrased, sorted and condensed the interviewee collective values which would

support a vital connection for the 21rst Century.

- Core values should be based in Wesleyan teachings – how people come together in community of

spiritual passion, care and growth.

- Being a community entails sacrifice of personal interest and personal accountability for the interest of

the community.

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- “Relationship” is a value among people and communities – “a relationship church is a connectional

church.”

- The core values are embedded and demonstrated in the journey of discipleship – moving from inward

to outward focus.

- Trust vested in authority requires accountability.

- Mutuality (trust), support, and accountability.

- Get over issues as obstacles – if an authentic dialogue is not realistic, embrace/accept differences and

work on things in common – celebrate achievements in common.

- It is critical to build trust in creating a vital connection – this will be achieved through respect,

transparency, power sharing and accountability at every level.

Culture and Values Findings

Culture and values are a potent organizational force because they guide and direct behaviors within an

organization. Further, they have the power to “make or break” structure and process, so culture and

values are central to creating a functional system of organization. Just as highly successful organizations

constantly reground themselves in their missions, such organizations also constantly reinforce their

culture and values system.

In general, interviewees felt that the current state of the Church’s culture and values has not reached

the vision and values described above in the vision of a vital connexion for the 21rst Century.

Interviewees did, however, cite current examples where they felt that this vision of connexion is

demonstrated. Examples included recent crisis responses to Katrina and in Haiti, the “Imagine No

Malaria” projects and many “grass roots” efforts that are occurring across the Church. Interviewees

distinguished the grass roots efforts as generally occurring outside of the formal processes and, often,

structures of the Church. The implications of structure and process as they relate to mission, culture

and values are discussed later in this report.

There were four central themes that developed in interviewee input on the current state of the Church’s

culture and values: trust, inclusivity and diversity – mutuality of respect and civil dialogue, leadership

and accountability. Each of these themes is discussed as follows.

Trust

General lack of trust within the Church was a pervasive and recurring theme in the majority of

interviews. Lack of trust was expressed in many ways, for example, “between the pew and leadership”,

personal distrust feeding institutional distrust and vice versa. Trust was cited as one of the most

important challenges that the Church faces, it was cited as a force working against a vital connexion and

it was cited as a root cause for under-functioning structures and processes of the Church. Sources of

distrust ranged from “old wounds” to representative and/or protectionist behaviors and agendas that

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were not putting the broad interests of the Church first. Lack of accountability was also cited as a root

cause of distrust – when people are not accountable for their actions and behaviors, they cannot be

trusted. Interviewees related that trust and good intent was not presumed in relationships and

frequently the opposite was true. Trust was often mentioned as a leadership issue – particularly in the

context of power and authority. People are not trusted with power so they are not given authority –

they are not accountable so they are not trusted with power and authority. Often mentioned was the

observation that leaders themselves frequently do not demonstrate trust behaviors.

General distrust is a significant cultural issue for the Church. Distrust is both a symptom and a causal

factor in frustrating the Church’s ability to function more effectively. The Church’s decentralized

“mechanism” organization structure inherently relies primarily on “collaboration” among entities and

leaders to achieve the Church’s mission. Distrust is one of the root causes for the failure of collaboration

(which will be discussed further in the Structure and Process findings of this report in later sections).

The opportunity to create a trusting environment is another finding of the Project as a “lever” which will

create a stronger vital connexion and allow for more effective functioning of Church structures and

processes.

Inclusivity and Diversity – Mutual Respect and Civil Dialogue

The Church has achieved a great deal in promoting inclusivity and free expression and diversity.

Interviewees described the many positive developments and accomplishments that are attributable to

creating “the big tent” and also described some of the negative consequences that have occurred in

parallel with American society, i.e. the increasing polarization in beliefs and on key issues – particularly

social issues – many interviewees felt that the Church should be a model for American society rather

than a mirror. Since the only Church entity that is empowered to make policy decisions is the General

Conference which meets every four years and since there is no other leadership entity that is authorized

to define policy and doctrine, the Church’s culture must provide a mechanism for constructive

engagement on issues and beliefs under the “big tent” of inclusivity, diversity and free expression.

Interviewees feared that in the absence of constructive engagement and the ability to find common,

powerful and uniting beliefs, that the Church would gradually become congregational and lose its

fundamental “United” connectional spirit.

Interviewees had many suggestions for approaching the “big tent” challenge which are summarized

below.

Clarify the Church’s mission to focus on fundamental and aspirational Wesleyan beliefs which are

held in common – promote a culture of living with differences and focusing on the many spiritual

and social challenges that are shared in common.

Draw on the theological concept of prevenient grace – “should lines be drawn or should we allow

for gates between connected pastures?”

Develop discernment mechanisms and invest time and energy in discernment.

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Leaders should model civil and/or difficult dialogue better – “requires humility, civility and

respect – when people avoid such dialogue out of ‘Church nice’, they go underground and seek

others with their point of view and divisiveness grows”.

Articulation and demonstration of the values of respect, integrity and authenticity.

The “big tent” challenge is a healthy cultural challenge for the Church and the Church’s success in

dealing with this challenge is fundamental to the Church’s ability to function effectively and create a

vital connexion.

Leadership

The topic of leadership arose consistently throughout the interview process. Below is a summary of

salient points.

The Church has many talented leaders at all levels of the Church – leaders were consistently

described as more effective as individuals than as a leadership group e.g. Council of Bishops,

Connectional Table, General Secretaries Table.

Effective leadership is poorly defined at all levels of the Church – lack of definition leads to lack of

measurement and lack of accountability.

Leadership development resources are plentiful – they are not aligned and they are not

connected to an individualized assessment and development process.

Lack of clear authority weakens leadership.

Leaders are often not held accountable.

The Church rewards administrative/maintenance behaviors – risk taking is neither encouraged

nor rewarded.

The Church’s rule bound and prescriptive culture was often cited as a root cause for lack of

“leadership culture” i.e. risk taking, ability to make mistakes, innovation.

A majority of interviewees expressed a hunger for courageous leadership.

The Church has a decentralized leadership structure. In such an environment, a culture of courageous

leadership can help to overcome the inertia of “many leaders”. Leadership as a topic will arise again in

the structure and process sections of this report.

Accountability

Although accountability was represented to exist separately within various Church structures (e.g. the

General Secretaries are accountable to their Agency Board), clearly defined broader accountabilities

were often cited to be missing on a Church-wide basis. Just as important, interviewees often cited that

the Church did not have a “culture of accountability”. This theme will continue to arise throughout this

report. A culture of accountability would provide a significant opportunity for improving organizational

effectiveness, creating a vital connexion, and improving the effective and efficient use of resources or

“affordability”.

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Operational Assessment Project

Structure and Process Findings

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Structure and Process Findings

After considerable review and analysis of the Church’s complex structures and processes in the areas of

leadership, governance and management and after incorporating the substantial input received from

informational interview participants in the course of creating the Environmental Assessment, formal

interview participants and Survey respondents, we have identified two major structure/process “levers”

or opportunities to improve the Church’s decision-making and implementation effectiveness, to

strengthen the Church’s connexion toward creating a more vital connexion, and to improve financial

affordability. (Please see “Methodology” for a review of source information.) The first of these levers is

to reduce the “distance(s)” between and among the Church’s most fundamental units of the Local

Church/Charge (the “Local Church”), the Annual Conference and the General Church. The second lever

is to strengthen the organizations and processes that are “key” to achieving the Church’s mission and

values. Each of these major opportunities or “levers” provides a central theme with many sub-levers or

opportunities for improvement. These findings are reviewed in detail as follows.

Reduce the “Distance(s)” Between and Among the Church’s Most Foundational Units - the Local

Church, the Annual Conference and the General Church

Above all, the Church’s complex “mechanism” structure is a mechanism of people bound by the

Wesleyan notions of spirituality and “doing”. As this mechanism has grown and evolved, its increasingly

complex structures and processes have created a greater distance and thus a weaker connection

between and among the people (members, attendees, pastors, and lay and clergy leaders). This

“distance” is a function of (1) the number of organization layers in decision making and execution, (2)

leadership ratios within units and (3) the complexity and leadership harmony within organization layers.

The symptoms and evidence of the negative impact of this distance are found in formal interview input

(loss of sense of mission and identity, loss of connection between the “pew and church leadership”, and

the values and culture findings cited earlier in this report) and in the Survey findings. The opportunity is

to eliminate or reform structures and processes that increase distance without adding commensurate

value for the “cost” of the distance – in other words to consciously evaluate the “distance equation”.

In our review and analysis and guided by formal interview input, we have identified the foundational

units – and therefore the focal points of the “distance equation” – as the Local Church, the Annual

Conference and the General Church. Although there are leadership and “doing” at each of these unit

levels, these units serve very different purposes. The Local Church is, simply stated, the “front line” of

doing. The Annual Conference, which serves dual legislative and administrative roles, is the key point of

connection for Local Churches (according to our interviewees), is the organization in which regional

administration and Episcopal leadership come together and is the fundamental unit connecting the

General Church and the Local Church. The General Church provides policy, judicial, administrative and

spiritual leadership for the entire global Church and also, importantly, provides program and ministry

expertise and opportunity to achieve greater scale of mission impact. Below we offer findings which

support potential opportunities to evaluate the distance equation as it relates to these fundamental

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units of the Church. In addition, we have described the distance equation link to evaluating key

processes.

Annual Conference and District Size

We received vocal and consistent input regarding the negative impacts of increasing Annual Conference

and District sizes. At the District level, local church pastors were strong-voiced about the importance of

their District Superintendent, not only in crisis but in consultation. In many cases, interviewees cited

that at current District sizes, District Superintendents were only available in crisis situations. Further, it

was cited that District Superintendents have a difficult time “knowing” their Local Churches given

increases in size. This collective input suggests that increasing District sizes are weakening a key pastor

connection as well as a local church connection point to their Annual Conference and its Episcopal

leadership. At the Annual Conference unit level, the same pattern was voiced by interviewees regarding

Bishop “visibility and knowing” of Local Churches when the numbers get too large. Further, some

interviewees expressed concern about size of Annual Conferences in relation to their legislative roles –

“1500 people cannot have an effective debate”. A finding of our report is that in evaluating the

“distance equation”, smaller Annual Conference and/or District sizes may provide greater organizationa l

(mission) value for the cost tradeoff.

The General Church

In terms of the “distance equation” the majority of interview input along with our organizational analysis

and review focuses on the Jurisdictional Conference and General Church Program and Ministry Agency

units.

The Jurisdictional Conferences

The Jurisdictional Conference units were viewed by interviewees in the following ways.

The Jurisdictional Conferences “are too remote to be effective – the meetings are too infrequent

and people are not always informed”.

The Jurisdictional Conference delegate selection process sometimes does not produce

competent and informed delegates – delegates may not understand their representative

accountability.

The Jurisdictional Conferences have become distinct institutional cultures which have created

further “distance” through lack of congruence among these sub-cultures.

“The cost is not worth the value – we should find an alternate solution for carrying out their

responsibilities.”

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Survey findings (see Appendix C) were also informative regarding the Jurisdictional Conference

structures. In their role as legislative bodies, over 50% of respondents evaluated the Jurisdictional

Conference role clarity and goal clarity as Below Average. In their Jurisdictional Conference

administrative roles, more than 50% of respondents evaluated the Jurisdiction Conference structure as

Below Average in all survey measures of effectiveness – overall effectiveness of decision making,

decision process effectiveness, degree of role clarity and degree of goal clarity.

Our finding is that the costs (in distance and in dollars) may not be justified by the “benefit” that is

delivered by the Jurisdictional Conference structures.

The General Church’s Program and Ministry Agencies

Individually, the General Church’s Program and Ministry Agencies provide valuable leadership and

expertise to the Church as well as the opportunity to achieve greater scale and hence greater value of

mission impact. However, our finding is that due to their individual autonomy (i.e. independent boards

and primary accountability only to their respective boards and to the General Conference) and their

collective impact as a group of autonomous entities (i.e. the complexity and disharmony that this

autonomy creates), the Program and Ministry Agencies add to the “distance” between the General

Church and the Annual Conference and to the distance between the General Church and the Local

Church, perhaps unnecessarily due to their autonomous structures. Much of the interviewee input was

related to individual agency autonomy and the institutionalization of the Agencies in developing specific

identities, missions and brands and the input also reflected the collective impact of this autonomy.

Below is a summary of some of the recurring interviewee input.

The agencies “dictate rather than serve”.

The agencies are “sometimes not successful at the Annual Conference level because their

programs are based on their own ‘portfolio’ strategies rather than the Annual Conference needs

and goals.

The agencies compete with the Annual Conferences.

The agencies are a cacophony of voices – their “brands and communications compete with one

another” and result in confusion and dilution of impact at the Annual Conference and Local

Church levels.

The agency missions are increasingly connected to and overlapping with the Church’s mission –

yet issues of autonomy and lack of accountability get in the way of alignment.

The Survey findings support the interviewee input. In the Survey, respondents were asked to evaluate

the General Church’s Program and Ministry Functions effectiveness as a collective group of entities (i.e.,

GBGM, GBOD, GBHEM, GBCS, UMCOM, GCUIC, GCRR, GCSRW, GCRR, GCSRW, GCUMM, UMPH) on a

range of effectiveness characteristics as applied separately to “making disciples of Jesus Christ for the

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transformation of the world” and the Four Areas of Focus. Decision-making effectiveness of the

Church’s Program and Ministry Functions was evaluated as Below Average across all categories for both

“making disciples…” and for the Four Areas of Focus – “making disciples…” had a consistently lower

mean score than the Four Areas of Focus across all areas of evaluation. In “making disciples…”, the

Program and Ministry Functions were evaluated by more than 60% of respondents as having Below

Average accountability for outcomes – additional areas that were rated by 50% or more of respondents

as Below Average included: decision-making effectiveness, ability to collaborate on making strategic

decisions, ability to deliver results, ability to resolve conflict, competencies to deliver results and ability

to lead in the effective and efficient use of financial and human resources. For the Four Areas of Focus

there were two categories in which 50% or more evaluated the category as Below Average: ability to

resolve conflict and accountability for outcomes. (See Appendix C for Survey findings and data.)

Our finding is that the autonomous organization structure of the General Church’s Program and Ministry

Agencies has lessened the value contribution of these agencies as a collective group relative to the

greater distance created by this structure and the higher cost of supporting it. Autonomy was cited in

the formal interviews as a root cause for the failure of collaboration by creating organizational

complexity, disharmony and “distance”. In the virtuous organizational cycle of culture, disharmony and

distance come back around to create distrust which has also been cited as a root cause of the failure of

collaboration.

The “Distance Equation” Link to Key Processes

The distance equation also applies to the effectiveness of key processes. By creating more effective

process vehicles for the integration of goal setting, planning, information sharing, measurement and

accountability, the Church can further reduce the “distance” among its foundational structures. These

process opportunities are explored later in this section.

Strengthen the Key Organizations and Processes that Drive the Church’s Mission

We have divided the findings in this section of the report into four areas – General Effectiveness

Elements, Leadership and Management, Clarity in Legislative versus Operating Entities and Reform

Opportunities, and Strengthening Key Processes that Drive the Church’s Mission. These areas are each

addressed in further detail as follows.

General Effectiveness Elements

The primary elements that drive structure and process effectiveness are: clarity of responsibility (goal

and role clarity), authority to carry out responsibility and accountability for results. In addition, basic

competency, which is often assumed, is a key driver of effectiveness.

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We have covered the Church’s issues of mission clarity earlier in this report. Role and/or goal clarity was

evaluated by Survey respondents as below average/mean score in all cases except for Annual

Conferences in their legislative capacity and Local Churches as relating to role clarity about who makes

what decisions within the Local Churches regarding the mission of “making disciples…”.

In the words of one interviewee, the Church “has a systemic allergy to authority”. We deal with this

issue further in the findings related to Leadership and Management.

Accountability is a widespread culture, process and structure issue within the Church. In the Survey,

50% or more of respondents evaluated every measure of accountability to be Below Average except in

the case of accountability of Local Churches for “making disciples…” which was evaluated by 45% of

respondents to be Below Average. These Survey findings were reinforced on a consistent and recurring

basis throughout the formal interviews.

Competency was evaluated in the Project Survey through the element of “right competencies to make

decisions”. For the General Church Administrative Functions and Program and Ministry Functions, “right

competencies to make decisions” were evaluated as Below Average for both Church missions of “making

disciples…” and the Four Areas of Focus. The District had the same Below Average results for both

missions and the Local Church was evaluated as Average in “making disciples…” and Below Average in

the Four Areas of Focus. (Note: the Annual Conference results were not included because of a language

error in the Survey.) The Survey results suggest that competency is a central issue of organizational

effectiveness and therefore an opportunity for improvement within the Church.

The finding here is for the Church to pursue mission clarity, role/goal clarity, accountability and

competency as a fundamental means of becoming more effective within its current structures and

processes – as with culture, this opportunity is foremost about “doing” and leadership.

Leadership and Management

We covered much of this topic earlier under “Mission, Values and Culture.” The fundamental issue –

which seems to be well understood by the Church’s leadership judging from the formal interview

process – is that power and authority within the Church primarily resides in its legislative, overtly policy-

making body – the General Conference – and that this body meets once every four years, resulting in

“Church” decision-making vacuum between sessions.

This issue arose most vividly in the formal interview process when interviewees were asked “who is

going to lead change within the Church?” The consistent pattern of response was an expression of

uncertainty and skepticism. The opportunity here is for the Church to confront its long standing “allergy

to authority”. If the Church were to choose to pursue this opportunity, undoubtedly a lengthy process

of creativity, debate and discernment would have to occur.

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In the meantime, the Church has the opportunity to strengthen its existing leadership structures without

altering power or authority. In our findings, the key structures that could be strengthened in order to

better fulfill the Church’s mission would be the Council of Bishops and the Annual Conference. The

Council of Bishops was identified as a key candidate for strengthening because of its broad leadership

responsibility for the oversight of the spiritual and temporal affairs of the Church and, importantly,

because of the role of the Bishops in the superintendency of the Annual conferences. The Annual

Conference is singled out for its key role as the fundamental organizing unit of the Church. This

strengthening could be achieved through renewal of purpose, goals and role clarity, better

accountability, courageous leadership and better capabilities support resourcing. Strengthening Local

Church clergy leadership is also identified as a key opportunity and is addressed under “Key Processes”.

The Connectional Table was deliberately not included because, in our analysis, the Connectional Table

would require an extensive and material restructuring in order to strengthen the Church’s leadership.

Clarity in Legislative versus Operating Entities and Reform Opportunities

The Church has a consistent theme of mismatching form and function of legislative and operating

entities with their respective governance structures. Some legislative entities (with legislative

governance structures) are expected to function as operating entities and some primarily operating

entities have heavily legislative/representative governance structures. Some of these mismatches are

impeding organizational effectiveness. The structures most often mentioned by interviewees in this

regard are the General Conference, the Jurisdiction Conference and the General Agencies. We cover

each below along with our findings.

The General Conference

Interviewees made the following observations about the General Conference with respect to its

legislative versus operating role.

“Legislative behavior is not leadership behavior.”

“You cannot manage through legislation – mandates every four years are too infrequent given

the pace of change in which the Church is operating.”

“Managing through legislation ends up having declining marginal value and just makes the Book

of Discipline more complex and burdensome.”

More than 50% of Survey respondents evaluated the General Conference structure as Below Average in

all areas except meeting frequency of every four years – effectiveness of decision making leading to best

outcomes, process effectiveness (process of producing legislation), decision results effectiveness (right

balance between policy and administrative action) and financial stewardship effectiveness in fulfilling its

financial responsibility through the budget process and use of financial resources.

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Our finding is that the Church’s reliance on management through legislation is leading to an increasingly

rigid and rule bound culture during a period of time when the Church is attempting to adapt to a

changing environment and accomplish the transitioning of its generation bound structure from the older

to the younger generations. In the lexicon of the Operations Assessment Project, this phenomenon is a

major “blocking force” which is not only frustrating the Church’s overall mission effectiveness,

connectional spirit and affordability, but also its relevancy.

The Jurisdictional Conference

Much has already been said about the Jurisdictional Conference, but bears repeating in this context.

The Jurisdictional Conference is a legislative body at most and, as an administrative or operational body,

its functions are redundant with both those of the General Church and the Annual Conference, hence

leading to the “distance equation” question of benefit versus cost.

The General Agencies

The General Agencies have the purpose of operating entities but the governance structures of a mix of

legislative (representational) and operating (stakeholder and competency) structures. We have included

a summary of the Church governing structures for reference in Appendix D.

Because of this governance mix, the General Agency Boards are very large and meet approximately once

per year at substantial cost. In some cases, the General Agency Board members out-number the staff of

the Agency.

Standards of “best practice” for not-for-profit organization boards, including faith-based boards, are

boards of approximately 12 to 24 members. These boards are often constituted with the goals of

assembling the competencies, diversity and stakeholder perspectives that the board has determined are

important to its mission and oversight responsibilities. In the cases of smaller boards, the challenge is to

assemble a multi-faceted group of individuals, many of whom will satisfy multiple objectives relating to

competency, diversity and stakeholder perspective. These boards typically meet four times or more per

year.

Of the 13 General Agency Boards, two have 24 and 25 members, one has 28 members, and the

remaining boards have a membership which ranges from 32 to 89 members. As was mentioned above,

the Boards generally meet once a year.

Our finding is that the Agency Boards are generally too large and meet too infrequently to most

effectively fulfill their duties of strategic, fiduciary and generative oversight. They are also a significant

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expense according to input from our formal interviews. In addition, as was covered previously, the

Program and Ministry Agency autonomy and institutional identity add distance to the relationships

among the General Church, Annual Conference and Local Church structures at a cost (of autonomy) that

may not be necessary. Moreover, Program and Ministry Agency autonomy and independent

accountability are cited by interviewees as primary root causes for lack of Agency strategic, operational

and resource collaboration and alignment.

Strengthening Key Processes that Drive the Church’s Mission

We have identified four core processes that, when strengthened, will significantly amplify and improve

the Church’s operational effectiveness, affordability and the vitality of the Church’s connectional spirit.

These processes are:

The process of forming, developing and managing the Church’s pivotal clergy human resource;

The research and development process of creating “places of worship” models;

The process of managing the trust-held real estate assets of the Church; and

The process of improving and standardizing information reporting systems and related

management processes.

We have also identified three broad processes that have great potential to enhance the Church’s

realization of its mission. Two of these processes may require some level of prerequisite structural

change, but the third can be undertaken immediately. These processes are:

Strategic planning;

Financial planning; and

Celebrate Success!

All of the above process findings are discussed as follows.

Managing the Church’s Pivotal Clergy Human Resource Asset

The Church’s clergy are its “front line” in achieving its mission – they are also one of the most

fundamental and important points of vital connexion and leadership within the Church. In spite of the

pivotal importance of this group, the Church lacks holistic process linkages and alignment from the

beginning to the end of the processes of clergy formation, development and management. Further,

there appears to be no central “place” of accountability for the entire process. We have somewhat

arbitrarily broken up the holistic “clergy” process into call and pre-ordination, seminary and post-

ordination for discussion purposes.

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The Call and Pre-Ordination Process

Our findings in this area, based on interviewee input, are as follows.

The Church does not have culture of call where people come from – the challenge is to create

“call birthing places”.

The process of ordination is too long – the process is particularly deterring younger people who

are seeking more immediate ministry engagement – one seminary leader said that although the

Church is seeing growing seminary classes of under age 30 people, more than half are choosing

pathways other than ordained ministry – the length of the process along with the process of

ordination were identified root causes along with generational attributes.

Boards of Ordained Ministry have a high variation in practices – sometimes they think their role

is to be an advocate and sometimes an adversary of candidates. They often select people like

themselves – many second career people. They lack clear candidate skills and leadership criteria

for candidate assessment. The Board members themselves are not appropriately selected

and/or trained. Bishops and District Superintendents thought that they should be active

participants in the Board process.

The Seminary Education Process

There were many comments on the education requirements for ordination. They ranged from

the Central Conference perspective of the most educated in their communities having a high

school diploma and the challenges that creates for ordination to the perspective there should be

shorter education alternatives that would meet the requirements.

Seminary leaders felt that seminary education is not in close connection with the local

church/Annual Conference - Church structures “jealously guard ordination responsibilities”.

These leaders cited great opportunity for synergy in seminary church connection e.g. strengthen

internship programs and shorten apprenticeship portion of ordination process – create common

and consistent proficiency measurement – link mentoring processes – joint development of

continuing education and assessment etc.

Seminary leaders noted an improving focus on leadership course training in the Seminary.

The Post-Ordination Process

There were many interviewee comments citing a need for reforming the system of equitable

clergy compensation.

Many interviewees cited that clergy suffer from lack of clarity of mission – “District

Superintendents expect clergy to grow churches, seminaries expect clergy to preach theology,

members expect safety and comfort – chaplaincy. There are too many expectations and not

enough clarity, clergy cannot please anyone – clergy are trapped between “system” and

congregation.”

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A fundamental message is that clergy lack clear criteria on which they are evaluated, they lack a

related performance measurement and evaluation process, and they lack a development

assessment process that is linked to mentoring and development training and education -

“lifelong ministry requires lifelong learning”.

Our key finding regarding the “clergy process” is that although there are discreet opportunities for

improvement in the related processes that form, develop and manage clergy, the greatest opportunity is

in the potential synergies that can be achieved through a holistic and participatory study and evaluation

of the larger process. In reality, this holistic connection is critical to guiding the discreet process

opportunities as well.

We would be remiss in not addressing the topic of guaranteed appointment as there was much

discussion, energy and input around this area in the formal interview process. Interviewee sentiment

was heavily in favor of eliminating guaranteed appointment. We offer a few observations and some

independent advice on this topic below.

Our first observation is that there are two central circumstances that appear to be true. First, a large

portion of the Church’s clergy has performance effectiveness issues and, second, the clergy is the

Church’s primary front line human resource asset in realizing its mission. The combination of these

circumstances suggests that a thoughtful, calm and reasoned solution be developed and, particularly, a

solution which does not further erode an already fragile human asset. Many of the clergy who we

interviewed were in favor of eliminating guaranteed appointment with one key proviso – the

prerequisite of creating a clear, objective and transparent performance measurement and evaluation

process for clergy. Those clergy who opposed elimination of guaranteed appointment were most often

concerned about political, racial and sexual discrimination in the absence of an objective and

transparent evaluation system.

The Research and Development Process of Creating Places of Worship Models

Both the Environmental Assessment data and the input from the formal interview process suggested

the need for more work, analysis and innovation regarding appropriate models for places of worship

given different membership and attendance sizes. These places of worship models would explore

various clergy and lay staffing structures and different real estate models for geographic locations with

varying membership/attendance sizes and trends. The object of the research and development would

be to create alternative approaches to creating affordable places of worship that meet the Church’s

mission objectives. More fundamentally, this work could be used both in establishing new places of

worship and in adjusting the Church’s existing places of worship portfolio to more appropriately match

membership/attendance levels with cost structure in a mission compatible fashion.

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The Process of Managing the Trust-Held Real Estate Portfolio of the Church

For many historical and legal reasons, the Church’s trust-held real estate assets are controlled at many

different levels in the Church. If the demographic and membership/attendance trends in the US

continue, the Church will eventually have many real estate assets to redeploy – the challenge is to

address the question of whether to do this proactively or reactively and, in either case, to address how

this redeployment should best be done to further the mission of the Church. The value of the Church’s

trust-held real estate holdings can offer the Church a substantial opportunity to resource its mission.

The Process of Improving and Standardizing Information Reporting Systems and Related

Management Processes

Earlier in this report we have focused on the importance of accountability and mutual accountability.

These accountability goals require transparent, consistent and robust information systems in order to be

realized. At a minimum, Annual Conferences and Local Churches should be operating with common

financial reporting and business intelligence software systems. In addition, many other systems could

also be used in common to facilitate better access to information and greater transparency. The Church

also has the opportunity to share best practices more widely and standardize management process

around performance measurement, evaluation and accountability. These opportunities will not only

improve mutual accountability but will also create a stronger and more vital connexion.

Strategic Planning Processes

The lack of a Church-wide strategic plan or Church-wide strategic plans focused on the Church’s mission

objectives are a symptom of the structures and cultural behaviors that “get in the way”. Many

interviewees expressed frustration on this topic. Although structural change may be prerequisite to

broader strategic planning, best practices at the Agency, Annual Conference and Local Church levels

could at least be shared and disseminated.

Financial Planning Processes

Financial planning processes are in generally a similar state as strategic planning. The Sustainability

Advisory Group Final Report (May, 2010) contains a variety of planning recommendations to which we

would refer the reader. In addition, the General Church budget process was a focus of critical

commentary in the formal interview process. Specifically, the four year budget interval was thought to

be “impractical and unrealistic”. This was supported by the Survey finding that 51% of the respondents

evaluated as Below Average the General Conference “financial stewardship effectiveness in fulfilling its

financial responsibility through the budget process and use of financial resources”.

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The Process of Celebrating Success

As much as we often encountered the self-critical nature of the Church in the course of this project, we

have also had an opportunity to learn about the many amazing accomplishments of the Church which

are “transforming the world”. Very clearly in our observation, success is under-celebrated within the

Church. This was confirmed by interviewees consistently.

So our final finding is the “lever” of celebrating success – CELEBRATE SUCCESS!

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Operational Assessment Project

Opportunities for Shared Services – Improving

Affordability and Effectiveness

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Opportunities for Shared Services – Improving Affordability and Effectiveness

A significant finding of the Project, reflected in feedback from both formal Project interviews and

informational interviews, are potential opportunities for improved affordability and effectiveness in

consolidating select support services and, in some cases, standardizing systems infrastructure. Potential

benefits include not only lowering costs and improving service quality, but also creating transparency of

information to support improved measurement and accountability systems.

Potential shared services opportunities cited in the interview process included the following: financial

accounting and reporting services and systems infrastructure, human resources services and systems

infrastructure, investment management, health benefits contracting and management,

communications, certain publishing infrastructure services, certain aspects of fund raising development,

leadership training and development, information technology infrastructure and services, research and

data/information collection and management, and interpretation/translation. These opportunities were

cited for the General Church, Annual Conference and Local Church areas of the Church.

The primary goals of creating “shared services” is to create economies of scale and improved quality at

the support service level, not the decision making level. Creating shared services is often viewed

misguidedly as a threat to autonomy, but when well designed, planned and implemented, shared

services offer improvements that sometimes preserve the ability to maintain intentional autonomy. In

some cases, shared services will require a mandatory “opt in” in order to achieve optimal economies of

scale and, in other cases, opting in may be “optional”.

Shared services can be created by consolidating services in an existing organization entity or new

structures/entities can be created to provide the shared service. Successful shared service organizations

create a “customer” relationship between the entity that purchases the services and the shared service

provider. Even though these entities are part of a common organization, there is frequently a formal

shared service contract that specifies shared service pricing and performance metrics so that the shared

service organization is accountable for “serving” its internal customers.

From a process standpoint, creation of shared services begins with a feasibility study or analysis to

assess cost and quality opportunities. Pending the outcome of this assessment, a shared service

implementation plan – with participation requirements articulated – is normally created with process

and outcome measurement milestones.

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Appendix 9

Apex

9

Appendices The United Methodist Church Appendices Operational Assessment Project Report to the Call to Action Steering Team

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THE UNITED METHODIST CHURCH

APPENDICES

Operational Assessment Project

Report to the Call to Action Steering Team

APEX HG LLC

Prepared by APEX HG LLC

June 29, 2010

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APPENDICES

Operational Assessment Project

Appendix A: Environment Review and Assessment Page

Executive Summary 1

Project Survey Findings Regarding Environmental Understanding and

Organization Change Dynamics 3

Introduction 4

The External Environment and the Religious Landscape in the United States 4

TUMC Membership and Attendance Trends 5

US Membership and Attendance Trends by Church Membership Size 8

Church and Preaching Places Trends: 1998-2008 9

TUMC Attendance and Membership Demographics 12

Faith Trends 13

Clergy Trends 15

Financial Trends 20

Appendix B: Interview Lists and Protocol

COUNCIL OF BISHOPS INTERVIEW LIST 25

INTERVIEW LIST 26

TUMC Operations Assessment Core Interview Protocol 28

Appendix C: Survey Findings and Summary Survey Data

Survey Design and Purpose 31

Survey Sample Profile and Response Rate 32

Summary of Survey Results 33

Survey Results 37

Appendix D: Constituent Organizations Role and Governance Structure 53

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APPENDIX A

TUMC ENVIRONMENT REVIEW AND ASSESSMENT

Executive Summary

Global Summary

Global membership grew from 1998 to 2005 as US declines were offset by non-US growth. From

2005 to 2008, global membership declined due to US declines and a significant decline in the

Congo Central Conference.

The Church experienced declines in total churches and preaching places from 1998 to 2008 both

in the US and non-US regions. The non-US region decline was driven by increases in the West

Africa and Philippines Central Conferences more than offset by a decline in the Congo Central

Conference.

Additional detailed data is not available on a global basis.

US Summary

Membership, Attendance and Number of Churches – 1998 to 2008 Period (the ”Period”)

The US Church experienced Period declines in membership and average weekly worship

attendance of 7% and 9%, respectively. The heaviest declines occurred in the North

Central, Northeastern and Western Jurisdictions. In 2008, 60% of the membership

resided in the Southeastern (37%) and South Central (23%) Jurisdictions.

On the basis of church size, membership distribution shifted away from churches with

200 to 999 members and to churches with 3,000+ members – attendance followed a

similar pattern.

During the same Period, the number of US churches declined by 6%. Membership

distribution remained constant at the 199 member and less church size due in part to the

fact that churches of this size accounted for three percentage points more of the total

church inventory by the end of the Period (2008). Churches in the 300 to 499 member

size category declined by one percentage point of total church inventory over the Period.

The Church’s ethnic/racial membership demographic profile remains little changed over

the Period, with a three percentage point increase in the “White” demographic and a one

percentage point increase in the “African American/Black” demographic as a percentage

of total church membership - in 2008, the Church membership was predominantly

“White” (90%).

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Data from 2009 showed that the Church is significantly generation bound relative to US

age demographics with approximately double the US age representation in the age 65

and older segment and approximately half the US age representation in the age 18 to 44

segment.

Faith Trends over the Period

Professions of Faith and Baptisms declined over the Period by 25% and 31%, respectively.

Faith Restored increased by 25% over the Period.

Clergy Trends over the Period

Total Annual Conference clergy (including local pastors/FL/PL) increased by 3% over the

Period – excluding local pastors/FL/PL, clergy declined by 2% over the Period. Local

pastors/FL/PL increased by 54% over the Period.

Clergy growth occurred primarily in the Southeastern Jurisdiction with little or no growth

in the remaining jurisdictions.

Although there have been significant nominal increases in diverse clergy ethnic/racial

categories over the Period, total clergy remain predominantly “White” (88%) and male

(76%) in 2008. Female clergy have become an increasing percentage of total clergy over

the Period and, although this trend has occurred across all jurisdictions, significant

variation remains among jurisdictions in 2008.

Average age of clergy rose from 49 in 1998 to 54 in 2008.

Financial Trends and Profile Data over the Period

Total Local Church Expenditures increased by 49% over the Period and, on a per member

and per attendee basis, by 61% and 64%, respectively, over the Period. These trends

were experienced by all jurisdictions with substantive variation in expenditures per

member/attendee and rate of increase among jurisdictions.

The estimated 2008 local church expenditure profile is as follows: 36% building,

maintenance and debt payment, 34% clergy and lay staff salary and benefits, and 20%

apportionments and other benevolent giving and program expenses.

Over the Period, local church inflation adjusted benevolent spending forwarded to the

Annual Conference declined by 22% while other local church inflation adjusted

benevolent spending increased by 77%.

General Church paid apportionments increased by 24% over the Period.

The estimated 2008 market value of total Church real estate holdings was almost 15

times the Church’s total indebtedness.

In 2008, estimated net funds flow was positive across all jurisdictions. However, 77% and

16% of the estimated positive funds flow originated from the Southeastern and South

Central Jurisdictions, respectively, for a total of 93% of total 2008 net funds flow.

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Project Survey Findings Regarding Environmental Understanding and Organization Change Dynamics

Below is a summary of change dynamics findings – See Appendix C for complete findings.

Survey respondents evaluated the following groups in the parameters of the environmental assessment:

Bishops as individuals, The Council of Bishops as a collective entity, General Agency executives, General

Agency Board and Commission members, Annual Conference leadership, pastors in local churches and

lay leadership in local churches.

In terms of degree of understanding of the Church’s trends, dynamics and circumstances, all

groups except lay leadership were thought to have an Average or Above Average understanding

– Bishops as individuals and as a Council were thought to have the highest understanding with

Bishops as individuals higher than the Council.

Belief in need for change showed a similar pattern with the difference that all groups were

thought to have an Above Average belief in need for change with the exception of lay leadership

which was Below Average – again Bishops as individuals and as a Council were thought to have

the highest belief in need for change with Bishops as individuals higher than the Council.

Willingness to lead change was another parameter on which respondents were asked to rank the

various groups. Bishops and individuals and as a Council were thought to have an Above Average

willingness to lead change (individuals higher than Council) and Annual Conference leadership

was considered to have an Above Average willingness to lead change. General Agency

executives were rated Average and the remaining groups Below Average with lay leadership the

lowest.

Likely resistance to change was thought to be highest (Above Average) among General Agency

executives and governing members and lay leaders with pastors lower but still Above Average.

Bishops as individuals and as a Council were considered to have likely resistance to change of

Below Average.

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Introduction

The following document provides a review of information that was collected to establish an

understanding of the United Methodist church’s external and internal environment in order to create a

basic context for this report. The information was collected to cover the most recent ten year period for

which data is available – 1998 to 2008 – under the basic premise that ten years is a reasonable

“actionable” period of time leading up to the Church’s current circumstances. In some cases,

requested information was not available and, in general, there were concerns expressed regarding

information consistency, accuracy, and reliability. The information collected for this period includes

membership and attendance trends, church and preaching places trends, membership/attendance

demographics, faith trends, clergy trends, and financial trends.

The External Environment and the Religious Landscape in the United States

The United Methodist Church is a global church with its membership and financial support primarily

residing in the United States. In this report, we do not wish to over or understate the importance of the

Church’s “external environment”, but rather to acknowledge the substantial forces, many which the

Church is a part of, which have an influence on the Church’s destiny. Many of these forces have been

well documented so we will not repeat them in detail here, but we wish to acknowledge them

specifically below.

Continuing shifts in the global politics of humanitarian aid and crisis intervention.

The recent and continuing financial shocks in the U.S. and much of the “western world” and the

continuing growth and vibrancy of the “emerging markets”.

Technology driven changes in media and social networking.

Aging demographics and changing racial and ethnic demographics in the U.S. and much of the

“western world”.

Change in the U.S. religious landscape as well documented in the following Studies:

“U.S. Religious Landscape Survey”, Pew Forum on Religion and Public Life, February, 2008.

“Religion Among the Millennials”, Pew Forum on Religion and Public Life, February, 2010.

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TUMC Membership and Attendance Trends

Sources: Annual Conference Statistical Reports

Total TUMC membership grew from 1991 through 2005 due to growth outside of the United States.

(Note: data reporting outside the US may lack consistency.) Total membership has declined from 2005

through 2008, with declines in both the US and non-US geographies, again qualified by potential non-US

geography data issues.. Global membership of approximately 11.01 million in 2008 was distributed with

approximately 71% in the US and 29% outside of the US. US membership and attendance declined by

7% and 9%, respectively, between 1998 and 2008.

Source: Annual Conference Statistical Reports (For US, Table 1)

9

9

10

10

11

11

12

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

Mill

ion

s

Total UMC Membership (US & Non-US), 1998-2008

Total Professing Members

-

1

2

3

4

5

6

7

8

9

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

Mill

ion

s

US Membership and Attendance, 1998-2008

Total Professing Members Average Weekly Worship Attendance

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Sources: Annual Conference Statistical Reports

From 1998 to 2008, professing membership by US Jurisdiction has declined slightly in the Southeastern

Jurisdiction (-2.9%) and has remained level in the South Central Jurisdiction. These two Jurisdictions

accounted for 37% and 23%, respectively, of the US Professing Membership in 2008. During the same

period, the remaining Jurisdictions experienced declines from 14.0% to 15.9%. The remaining

Jurisdictions accounted for 40% of the US Professing Membership in 2008, with the Western at 5% and

the Northeast and North Central Jurisdictions at 17% and 18%, respectively.

Source: US Local Church Statistics (Table 1)

-

1

1

2

2

3

3

4

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

Mill

ion

sMembership outside of US, 1998-2008

Total Professing Members

-

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

Professing Membership by US Jurisdiction

North Central

Northeastern

South Cental

Southeastern

Western

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During the period from 1998 to 2008 Central Conference professing membership growth was highest in

the West Africa and Congo Conferences and these same conferences present the highest memberships

among Central Conferences in 2008. The Germany and Northern Europe & Eurasia Central Conferences

remained flat. Decline in membership in the Congo drove the overall decline in Central Conference

membership from 2005 to 2008.

Sources: Annual Conference Statistical Reports Footnote: Flat membership patterns may be due to non-reporting for several data years. When a conference does not the previous year's data is carried forward. Most conferences submitted updated statistics in 2005 for the report, calculation of General Conference delegates. West Africa – 2005 first year for Cote D’Ivoire statistical reporting (677,355 members reported) Congo – 2005 large jump in North Katanga and Tanganyika/Tanzania reporting

US Jurisdictions average weekly worship attendance has declined in every jurisdiction from 1998 to

2008. Interestingly, the North Central and Western Jurisdictions have the highest rates of average

weekly worship attendance to professing membership. As with membership, attendance declines were

most significant in the Western, Northeastern, and North Central Jurisdictions (17%, 15%, and 15%,

respectively). Attendance data is not available for the Central Conferences.

Source: US Local Church Statistics (Table 1)

-

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

19981999200020012002200320042005200620072008

Professing Membership by Central Conference

Africa

Central & Southern Europe

Congo

Germany

Northern Europe & Eurasia

Philippines

West Africa

-

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

Average Weekly Attendance by US Jurisdiction

North Central

Northeastern

South Cental

Southeastern

Western

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US Membership and Attendance Trends by Church Membership Size

From 1998 to 2008, absolute professing membership distribution has shifted slightly to churches with

professing members of 3,000 or more. In percentage terms, membership in churches below 100

members and from 100-199 members remained constant from 1998 to 2008, at approximately 10% and

14% respectively. As can be seen from the table below, membership distribution declines occurred

primarily in churches with 200 to 999 members. Church distribution by Church size remained relatively

constant over the ten year period with 70% of churches below 199 members in 2008 versus 67% in

1998.

Source: US Local Church Statistics (Table 1)

Footnote: Membership categories from General Minutes distribution tables

2008 and 1998 US Membership and Church Distribution by Church Size

Membership Distribution Church Distribution

Church Size 1998 2008 Change 1998 2008 Change

1-49 3% 3% 0% 22% 23% 1%

50-99 7% 7% 0% 23% 24% 1%

100-199 14% 14% 0% 22% 23% 1%

200-299 12% 11% -1% 11% 11% 0%

300-499 17% 16% -1% 11% 10% -1%

500-749 14% 12% -2% 5% 5% 0%

750-999 9% 8% -1% 2% 2% 0%

1000-1499 9% 9% 0% 2% 2% 0%

1500-1999 5% 5% 0% 1% 1% 0%

2000-2999 5% 6% 0% 1% 1% 0%

3000+ 5% 8% 3% 0.3% 0.4% 0%

-5

10 15 20

x 10

0000

Professing Membership by Church Size (Grouped by Membership)

1998 2003 2008

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Source: GCFA

The distribution of average weekly worship attendance by church membership size has followed a

similar pattern over the same period.

Source: US Local Church Statistics (Table 1) Footnote: Attendance categories from General Minutes distribution tables only include categories up to 999. In 2008, the number of churches with average weekly attendance of 1000 and greater was 153.

Church and Preaching Places Trends: 1998-2008

Total churches and preaching places appear to be declining over the 1998 – 2008 period, primarily

driven by decline in the United States. The number of US churches declined by 6% over the period (in

comparison to a 7% total decline in membership over the same period). Worldwide church and

preaching places counts are affected by the consistency of Central Conference reporting, as is evidenced

by the Central Conference trend data below.

-1 2 3 4 5 6 7 8

x 10

0000

Average Weekly Worship Attendance by Church Size (Grouped by Attendance)

1998 2003 2008

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Source: General Minutes Recapitulation Table 2, Annual Conference Statistics

Source: General Minutes Recapitulation Table 2

Regular Preaching Places have declined more than Organized Churches outside of the US over the 1998

– 2008 period.

43,000

44,000

45,000

46,000

47,000

48,000

49,000

50,000

51,000

52,000

53,000

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

Total Churches (and Preaching Places) Worldwide

32,500

33,000

33,500

34,000

34,500

35,000

35,500

36,000

36,500

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

Number of US Churches, 1998-2008

Churches

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Source: Annual Conference Statistics

Footnote: Some non-reporting issues, missing data replaced with previous year's data.

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

Organized Churches & Preaching Place Outside the US

Organized Churches

Regular Preaching Places

Organized Churches & Preaching Places

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In the US, all Jurisdictions have experienced declines in churches over the 1998 – 2008 period, although

the Western Jurisdiction declines were minor.

Source: General Minutes Recapitulation Table 2 Footnote: North Central and Northeastern lines are overlapping.

Source: Annual Conference Statistics

Footnote: Some non-reporting issues, missing data replaced with previous year’s data. Congo-Congo Central reported large decrease

number of preaching places in 2005.

Although data reliability in Central Conference reporting may be questionable, the data would indicate

an increasing trend line for West Africa and the Philippines, a decreasing trend in the Congo, and a

relatively flat trend in the remaining Central Conferences for the 1998 – 2008 period.

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

Number of Churches by US Jurisdiction

North Central

Northeastern

South Central

Southeastern

Western

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

Organized Churches & Preaching Places by Central Conference

Africa

Central & Southern Europe

Congo

Germany

Northern Europe & Eurasia

Philippines

West Africa

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TUMC Attendance and Membership Demographics

The United Methodist church in the United States has a significantly generation bound profile with

approximately double the US age representation in the age 65 and older generations and approximately

half the US age representation in the age 18 to 44 generations.

Source: US Congregational Life Survey 2009. Survey of individual worshippers in the pew on a given Sunday. Includes worshippers age 15

and up. Multiple members of household may have completed the survey.

Footnote: red represents US population (Census data); blue represents survey respondents

Membership Ethnic Demographics: 1998 and 2008

% Membership Distribution

1998 2008

Asian 0.7% 1.1%

African American/

Black 4.6% 5.8%

Hispanic 0.5% 0.7%

Native American 0.2% 0.3%

Pacific Islander 0.1% 0.2%

White 86.9% 90.0%

Multi-Racial NA 0.4% Source: GCFA

The Church’s racial and ethnic profile has remained relatively constant over the 1998 to 2008 time

period, remaining largely “white” in profile.

5%

34%

37%

19%

5%

2%

17%

34%

35%

13%

85 years and over

65 years and over

45 to 64 years

25 to 44 years

18 to 24 years

US Population and UM Attendees in Age Groupings

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Faith Trends

Professions of Faith and Baptisms have experienced significant and steady declines from 1998 to 2008.

These declines have occurred across all US Jurisdictions and across churches of all sizes. From 1998 to

2008, Professions of Faith declined 25% from a base of approximately 180,000 and Baptisms declined by

31% from a base of approximately 160,000. Faith Restored grew by 25% from a base of approximately

20,000 during the same period (source: GCFA – note: “faith restored” applies to affirmation events in

which a person of Christian faith who has been inactive becomes active in the Church).

Source: Annual Conference Statistics (Table 1)

Source: Annual Conference Statistics (Table 1) Footnote: Includes persons received on profession of faith

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

Professions of Faith and Baptisms as a Percentage of Professing Membership, 1998-2008

Professions of Faith as a Percentage of Membership

Baptisms as a Percentage of Membership

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

Professions of Faith as a Percentage of Professing Membership by US Jurisdiction

North Central

Northeastern

South Cental

Southeastern

Western

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Source: Annual Conference Statistics (Table 1)

Source: Annual Conference Statistics (Table 1)

Footnote: Membership categories from General Minutes distribution tables

1.0%

1.2%

1.4%

1.6%

1.8%

2.0%

2.2%

2.4%

2.6%

Baptisms as a Percentage of Professing Membership by US Jurisdiction

North Central

Northeastern

South Cental

Southeastern

Western

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

Baptisms as a Percentage of Professing Membership (Grouped by Membership)

1998 2003 2008

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Source: Annual Conference Statistics (Table 1)

Footnote: Attendance categories from General Minutes distribution tables

Clergy Trends

From 1998 to 2008, Annual Conference clergy membership has increased by 3%. Clergy members,

excluding FL/PL, have declined by 2% and Local Pastors (FL/PL) have increased by 54%.

Sources: General Minutes Recapitulation Table 4 and General Minutes Central Conference Statistical Summary

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

Baptisms as a Percentage of Professing Membership by Year (Grouped by Attendance)

1998 2003 2008

-

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

50,000

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

Total Clergy (US Only), 1998-2008

Clergy Members (Excluding FL/PL)

Local Pastors (FL/PL)

Total Annual Conference Clergy Membership

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Although there have been significant nominal percentage increases in diverse clergy racial/ethnic

categories over the 1998 to 2008 period, the total clergy remain predominantly white (88%) and male

(76%) in 2008.

Source: Business of the Annual Conference reports

Clergy trends by US Jurisdiction from 1998 to 2008 were flat in the North Central and Western

Jurisdictions. There were slight increases in the Northeastern and South Central Jurisdictions due to

growth in Local Pastors (FL/PL). The Southeastern Jurisdiction saw growth in both total Clergy and Local

Pastors (FL/PL).

Source: General Minutes Recapitulation Table 4

-

500

1,000

1,500

2,000

2,500

3,000

Non-White US Clergy, 1998-2008

Asian Clergy

African American/ Black Clergy

Hispanic/ Latino(a) Clergy

Native American Clergy

Pacific Islander Clergy

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

Total Clergy (including local pastors) by US Jurisdiction

North Central

Northeastern

South Cental

Southeastern

Western

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Female clergy have been an increasing percentage of the clergy population from 1998 to 2008. This

trend has occurred across all jurisdictions, but significant variation among jurisdictions remains in place.

Source: Business of the Annual Conference reports

Source: Business of the Annual Conference reports

-

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

US Clergy by Gender, 1998-2008

Female Clergy Male Clergy

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

Percentage Female Clergy by US Jurisdiction, 1998-2008

North Central

Northeastern

South Cental

Southeastern

Western

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Professing members and attendees per clergy declined in all jurisdictions from 1998 to 2008.

Source: Business of the Annual Conference reports, Annual Conference Statistics (Table 1)

50.0

70.0

90.0

110.0

130.0

150.0

170.0

190.0

210.0

230.0

250.0

Professing Members per Clergy by US Jurisdiction

North Central

Northeastern

South Cental

Southeastern

Western

40.0

50.0

60.0

70.0

80.0

90.0

100.0

Attendees per Clergy by US Jurisdiction

North Central

Northeastern

South Cental

Southeastern

Western

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In 2008, average clergy age was estimated at 54.2 and has increased across all jurisdictions from a total

average age of 48.8 in 1998.

Source: Pastor birthdates from General Board of Pensions and Health Benefits matched with GCFA pastor records

Footnote: GCFA does not have birthdate information for all pastors. Estimates are based on available data.

44

46

48

50

52

54

56

19981999200020012002200320042005200620072008

Estimated Average Age of Active US Clergy (Excludes Extension Ministries)

North Central

Northeastern

South Central

Southeastern

Western

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Financial Trends

Total Local Church Expenditure Trends

From 1998 to 2008 total Local Church Expenditures increased by 49%. On a per member and per

attendee basis, expenditures increased by 61% and 64% respectively.

Corresponding giving data is not available for the 1998 to 2008 time period.

Source: Annual Conference Statistics (Tables 1-2)

Footnote: US only, Total Local Church Expenditures include all items reported on Table 2 including benevolences.

All Jurisdictions experienced increasing Average Local Church Expenditures per Member and Attendee

throughout the 1998 to 2008 time period.

Source: Annual Conference Statistics (Tables 1-2)

Footnote: Nominal values, US only

$-

$500

$1,000

$1,500

$2,000

$2,500

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

Total Local Church Expenditures per Member and Attendee, 1998-2008

Expenditures per Member Expenditures per Attendee

$200 $300 $400 $500 $600 $700 $800 $900

$1,000 $1,100 $1,200

Average Local Church Expenditures per Member by US Jurisdiction, 1998-2008

North Central

Northeastern

South Cental

Southeastern

Western

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Source: Annual Conference Statistics (Tables 1-2)

Footnote: Nominal values, US only

Local church benevolent spending data was available and the trends for the 1998 to 2008 period are

shown in the chart below. While inflation adjusted benevolent spending from local churches forwarded

to their Annual conferences declined by 22% over the period, other local benevolences increased by

77%.

Connectional Benevolences Sent to Conference Treasurer & Other Benevolences (adjusted for

inflation)

Source: GCFA

$500 $700 $900

$1,100 $1,300 $1,500 $1,700 $1,900 $2,100 $2,300 $2,500

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

Average Local Church Expenditures per Attendee by US Jurisdiction, 1998-2008

North CentralNortheastern

South Cental

Southeastern

161

285

396

312

-

50

100

150

200

250

300

350

400

450

500

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

Mill

ion

s

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Local Church Giving and Expenditure Profile – 2008

Although giving information at the local church level is not available for the period 1998 to 2008,

information for 2008 itself is available as summarized in the table below.

Local Church Giving and Expenditures 2008

All reporting US churches North Central Northeastern South Central Southeastern Western

Annual Operating Giving $ 5,552,913,731 $ 960,285,483 $ 796,542,613 $ 1,188,572,612 $ 2,253,982,700 $ 353,530,323

Capital and Special Giving $ 943,988,412 $ 180,979,880 $ 126,844,726 $ 250,493,635 $ 334,169,073 $ 51,501,098

Funding Outside Local Church $ 41,477,726 $ 8,227,369 $ 6,008,383 $ 7,250,567 $ 14,360,925 $ 5,630,482

Total Income $ 6,538,379,869 $ 1,149,492,732 $ 929,395,722 $ 1,446,316,814 $ 2,602,512,698 $ 410,661,903

Total Local Church Expenditures $ 6,221,970,986 $ 1,141,668,038 $ 921,875,116 $ 1,396,777,785 $ 2,359,238,225 $ 402,411,822

Net $ 316,408,883 $ 7,824,694 $ 7,520,606 $ 49,539,029 $ 243,274,473 $ 8,250,081

Source: Annual Conference Statistics (Table 3) Footnote: US only, Income reporting reliable only for 2008. Churches who reported no annual operating giving are excluded.

This table can be viewed as a profile for funds flow at the local church level. As is shown, in 2008 approximately 77% and 16% of net funds flow came from the Southeastern and South Central Jurisdictions, respectively, for a total of 93%.

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General Church Apportionment Trends

General Church Apportionment Funds Paid increased 24% from 1998 to 2008. This increase was driven

by increases in World Service, Episcopal, General Administration and International Cooperation Funds.

The remaining funds remained essentially flat for the period.

Fund contribution shifted primarily to the World Service and Episcopal Funds which together received

71% of General Church apportioned funds in 2008 – up 66% from 1998. Funds shifted primarily from

Ministerial Education and Black College Funds, which together received 26% of funding in 1998 and 20%

of funding in 2008.

GENERAL CHURCH PAID APPORTIONMENTS 1998 TO 2008

% Change 1998 1998 2008 2008

1998-2008 % Total % Paid % Total % Paid

Total General Church

Apportioned Funds Paid 24% 100% 89% 100% 86%

World Service 30% 53% 89% 56% 86%

Episcopal 43% 13% 93% 15% 89%

General Administration 62% 4% 87% 5% 85%

International Cooperation 36% 1% 86% 1% 85%

Ministerial Education 0% 17% 86% 13% 85%

Black College 2% 9% 85% 7% 85%

Africa University 0% 2% 88% 2% 90% Source: GCFA

Estimated Local Church Expenditure Profile – 2008

Estimated Local Church Expenditure Profile - 2008 % Total Expenditures

Clergy salary, benefits, &

support costs 24.1% 33.6%

Lay staff 19.5%

Maintenance, utilities, etc. 16.8%

Buildings and improvements 10.4% 35.9%

Principal and interest 8.7%

Apportionments and other benevolent giving 14.5%

19.8% Program expenditures 5.3%

Total 99.3%

Based on the above estimates, local church expenditures are driven primarily by building related costs

(36%) and staffing costs (34%) with apportionments, other benevolent giving, and program costs

representing the lowest expenditure category (20%).

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Estimated Total Local Church Indebtedness and Real Estate Holdings

Although it is not possible to construct a total Church balance sheet based on available information, we

were able to obtain some qualified Local Church estimates from GCFA – qualified by concerns regarding

reporting accuracy, consistency and reliability.

In 2008, Local Church assets at market value (including church and parsonage real estate holdings,

furniture and other assets including investment securities) were estimated to have a total market value

of approximately $59 billion and total Local Church indebtedness was estimated at approximately $4

billion (both in nominal dollars). These same estimated nominal figures in 1998 for Local Church assets

and indebtedness were $37 billion and $2 billion, respectively.

Sustainability Advisory Group Findings

In addition to review of information reviewed previously, this report relies on recent findings produced

by the Sustainability Advisory Group in their Final Report dated May, 2010. We recommend that this

report be read in its entirety for its extensive findings and recommendations. We have summarized

some of the findings relating to the Church’s operating and financial environment below.

The Report’s fundamental conclusion is as follows. “The support structure of the U.S. Church has

been precipitously turned on its head; we have fewer failing to support more. The Church simply

cannot afford to support itself for much longer without drastic change.”

The Report focuses on many findings relating to the Church’s clergy – an estimated surplus of

784 to 942 clergy, too many small churches operating with full time clergy, operating expense

and funding challenges associated with clergy compensation and retirement and health benefits,

the significant cost of supporting seminary education, and a range of clergy policy and process

issues.

The Report focuses on local church operating cost challenges – particularly in churches that are

not growing – and raised the question of economy of scale in church attendance and ability to

sustain the full operating costs of a local church.

The Report cites concerns about local church indebtedness regarding decision making and future

sustainability – annual principal and interest payments have increased from approximately $400

million in 2000 to approximately $600 million in 2007, representing an increase from over 8% to

almost 12% of total local church expenditures.

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APPENDIX B

THE UNITED METHODIST CHURCH OPERATIONS ASSESSMENT

INTERVIEW LIST AND PROTOCOL

COUNCIL OF BISHOPS INTERVIEW LIST*

Operations Assessment Project May, 2010

John Hopkins Linda Lee

Marcus Matthews Warner Brown

Charlene Kammerer Deb Kiesey

Alfred Gwinn Jim Dorff

Lindsey Davis Patrick Streiff

Bruce Ough Gregory Palmer

Mike Watson Mary Ann Swenson

Sally Dyck Neil Irons

John Schol Joe Yeakel

Larry Goodpaster

Gaspar Domingos Sharon Rader

Eben Nhiwatiwa Minerva Carcaño

Nkulu Ntambo Robert Fannin

Joaquina Nhanala Bill Hutchinson

Leo Soriano Ernest Lyght

Mike Lowry Bill Oden

Roy Sano Grant Hagiya

Forrest Stith Janice Huie

Peter Weaver Hee-Soo Jung

James Swanson Rosemarie Wenner

* Bolded individuals were unavailable.

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INTERVIEW LIST*

The Operations Assessment Project May, 2010

Interview # of

Hours Interview Set Up By

Person to be interviewed

Did Not

Occur

Council of Bishops

12 US Bishops (in 3 groups of 4 for 1.5 hrs each) 4.5

3 global groups, 2 Bishops each, Africa, Europe, Philippines (for 1.5 hrs each) 4.5

3 groups of Bishops who are also Agency Bd Presidents (for 1.5 hrs each) 4.5

Outgoing President 1.5 BB Greg Palmer

Incoming President 1.5 BB Larry Goodpaster

Connectional Table – Presiding Chair 1.5 BB Bishop John Hopkins

Judicial Council 1.5 BB Belton Joyner

Agency General Secretaries

GCFA 1.5 TG

Kumar, A. Moses Rathan (615) 329-3393 ext 2322

GBCS 1.5 TG

Winkler, James 202-488-5620 or 202-550-9118

GBOD 1.5 TG

Greenwaldt, Karen 877-899-2780 ext 7022

GBGM 1.5 TG

Thomas Kemper 011-49-202-767-0190 *Thomas will be interviewing from Germany* x

GBHEM 1.5 TG Del Pino, Jerome King 615-340-7356

GBPHB 1.5 TG Boigegrain, Barbara A. 847-866-4200

UMPH 1.5 TG Alexander, Neil M. 615-749-6327

GCAH 1.5 TG Williams, Robert J. 973-408-3191

GCCUIC 1.5 TG

Sidorak, Stephen J., Jr. 860-632-1641

UMCOM 1.5 TG Hollon, Larry 615-742-5410

GCORR 1.5 TG Hawkins, Erin 202-547-2271

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INTERVIEW LIST* con’t

The Operations Assessment Project May, 2010

Interview # of

Hours Interview Set Up By

Person to be interviewed

Did Not

Occur

GCUMM 1.5 TG Hanke, Gilbert C. 615-620-7267

General Conference 1.5 TG Gere Reist 717-238-6739

Clergy Focus

Seminary Dean - Perkins 1 BB Lawrence, William B.

Seminary President - Asbury 1 BB Tennet, Timothy C. x

Seminary Presidents Iliff 1 BB Trickett, David G.

Bishop Al Guinn, Ministry Study Committee 1 BB Bishop Al Gwinn

Seminary President - Garrett Evangelical 1 BB Phil Amerson

District Superintendents/Assts to Bishops

District Superintendents/Assistants to Bishops 1 BB Sally Langford x

District Superintendents/Assistants to Bishops 1 BB Carl Frazier

District Superintendents/Assistants to Bishops 1 BB Bishop John Shoal

Asssitant to Bishop 1 BB Gary George

Annual Conference Leaders

Chair of Bd of Ordained Ministry 1 BB Barrie Tritle

Treasurer/CFO - North Carolina Conference 1 BB Christine Dodson x

Connectional Ministry Director - North Carolina Conf. 1 BB Gary Keene

Additional experienced leader 1 BB

Pastors

“Leading Edge” group of 100 pastor 1 BB Adam Hamilton x

Small church pastor (approx. 60 size) - Western Jurisd. 1 BB Rich Lang

Medium church pastor (approx. 250 size) - NE Jurisd. 1 BB Evelyn McDonald

3 Active Lay Leaders

Active Lay Leader 1 BB Mike McCurry

Active Lay Leader - Texas Conference 1 BB Leah Taylor x

Active Lay Leader 1 BB Tom Watson

3 Wise thinkers

Wise thinkers 1 BB Lyle Schaller

Wise thinkers 1 BB Gil Rendle

Wise thinkers 1 BB Doug Anderson

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TUMC Operations Assessment Core Interview Protocol 5/2/10

1. Context/Understanding

• What are the three or four most important macro trends, dynamics and/or circumstances that

are affecting the Church?

• Are these trends broadly understood and how are they understood and recognized by the

Church leadership and, more broadly, by general members and attendees. Please be specific

about the Church leadership that you are referring to and to their specific roles in the context of

your comments.

2. Change and Change Readiness

• How do you generally assess the need for change in response to the Church’s changing

environment?

• How do the Church leadership and, more broadly, the general membership/attendees assess the

need for change? Please be specific about the Church leadership that you are referring to and to

their specific roles in the context of your comments.

• How do you assess the willingness to lead and/or support change among Church leadership and,

more broadly, the general membership/attendees? Relative low/high degrees? Please be

specific about the Church leadership that you are referring to and to their specific roles in the

context of your comments.

• Are there particular arenas for ministry or groups, formal or informal, who will be strongly

supportive or resistant to change? If so, please identify.

3. Create a Vital Methodist/Wesleyan Connexion for the 21rst Century

• Drawing on your historical, present and future view and understanding of the distinctive

Methodist/Wesleyan connection, how would you define a vital connexion for the 21rst Century?

• What are the core values of a vital Methodist/Wesleyan connexion for the 21rst Century?

• What Church structures and processes contribute notably and positively to the strengthening of

the connectional spirit?

• How do the Church’s structures and processes frustrate the liberation and strengthening of the

connectional spirit within the Church? Please be specific in describing.

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4. Improve Decision Making, Implementation Effectiveness, and Accountability

• What is working and not working in the decision-making effectiveness of the Church’s leadership

and governance structures within the bodies and groups that make decisions?

- General Church?

- Jurisdiction /Central Conference?

- Annual Conference?

- Local Church/Charge?

• What is working and not working in (1) the effectiveness of major church decision-making and in

(2) the subsequent implementation processes?

- Strategic decision making in pursuing the Call to Action goals of “making Disciples of

Jesus Christ for the transformation of the world” and “addressing the Four Areas

of Focus”?

- Funding and budget management processes?

- Measurement of outcomes and accountability processes?

- Communication processes?

- Clergy recruitment, education /development and deployment processes?

- Stewardship?

- Collaboration?

- Leadership development?

- Conflict resolution?

• What Church structures, entities and/or processes should be evaluated for their efficacy and /or

value-added contribution and why?

• Are there major areas of organizational/operational redundancy?

• Are there major areas or processes that either lack alignment or are misaligned?

• Does the Church function effectively as a global church? If so, how? If not, why?

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5. Improve Affordability

• What are the major opportunities to improve affordability within the Church?

• Is there an understanding about whether and how large a gap exists between what the Church

needs to do and what it can afford?

• What is the likely impact of maintaining the status quo in terms of financial policies and practices

in the Church?

6. Leadership – How do you assess the overall capacities and competencies of Church leadership in

terms of effective decision-making, implementation and accountability as opposed to structure/process?

Please be specific about areas/groups and roles (not specific individuals) and the nature of the

competency strengths and weaknesses.

7. Given your general assessment of the context, readiness for change, decision making, performance,

affordability and leadership – if you could make no more than two changes, what would they be and

why?

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APPENDIX C

THE UNITED METHODIST CHURCH OPERATIONS ASSESSMENT SURVEY

The United Methodist Church Call to Action Operational Assessment Project Survey

June, 2010

Survey Design and Purpose

The Operational Assessment Survey was designed to provide a source of general quantitative feedback

from the Church’s broad leadership regarding environment assessment (understanding of the Church’s

environment and circumstances, need for change and change readiness) and an assessment of the

effectiveness of the Church’s structures and processes, both in general and in the context of “making

disciples of Jesus Christ for the transformation of the world” and in the context of pursuing the Four

Areas of Focus. The Survey was designed to complement an extensive formal interview process

(referenced separately in this report) and independent analysis and review.

The Survey was directed at a broad group of Church leadership and the sample profile and response rate

is reviewed below.

A summary of the Survey data is included at the end of this report.

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Survey Sample Profile and Response Rate

Below is the summary of the survey sample profile and response rate. The survey completion rate was

88% (the percentage of respondents who completed the survey once it was started).

Response Rate By Church Role Sample

Respondents

Response Percent of

Rate

Respondents

Connectional Table 65

27

42%

6%

Bishops 160

59

37%

14%

GCFA 45

16

36%

4%

General Secretaries 14

8

57%

2%

Agency Treasurers 12

10

83%

2%

Board Officers of General

Agencies 57

36

63%

9%

Judicial Council 11

6

55%

1%

Deans/Presidents of UM

Seminaries 14

7

50%

2%

Directors of Connectional

Ministries 62

29

47%

7%

Conference Treasurers 63

39

62%

9%

District Superintendents 461

173

38%

41%

CTA Steering Team 16

10

63%

2%

Total 924

423

46%

100%

NOTE: Column total of 924 was

adjusted for 56 people in more

than one role.

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Summary of Survey Results

The following summary of survey results is organized and presented in the order of the original survey

design. Survey respondents were asked to evaluate the specified survey parameter on a “1 to 5 scale”

with 1 being “low” and 5 being “high”. For purposes of reviewing and summarizing the survey findings,

we have grouped the responses in Below Average (1 and 2), Average (3) and Above Average (4 and 5).

The mean responses are also referenced for many of the questions. Summary survey data tables are

included at the end of this Appendix C.

Environmental Assessment

Survey respondents evaluated the following groups in the parameters of the environmental assessment:

Bishops as individuals, The Council of Bishops as a collective entity, General Agency executives, General

Agency Board and Commission members, Annual Conference leadership, pastors in local churches and

lay leadership in local churches.

In terms of degree of understanding of the Church’s trends, dynamics and circumstances, all groups

except lay leadership were thought to have an Average or Above Average understanding – Bishops as

individuals and as a Council were thought to have the highest understanding with Bishops as individuals

higher than the Council.

Belief in need for change showed a similar pattern with the difference that all groups were thought to

have an Above Average belief in need for change with the exception of lay leadership which was Below

Average – again Bishops as individuals and as a Council were thought to have the highest belief in need

for change with Bishops as individuals higher than the Council.

Willingness to lead change was another parameter on which respondents were asked to rank the various

groups. Bishops and individuals and as a Council were thought to have an Above Average willingness to

lead change (individuals higher than Council) and Annual Conference leadership was considered to have

an Above Average willingness to lead change. General Agency executives were rated Average and the

remaining groups Below Average with lay leadership the lowest.

Likely resistance to change was thought to be highest (Above Average) among General Agency

executives and governing members and lay leaders with pastors lower but still Above Average. Bishops

as individuals and as a Council were considered to have likely resistance to change of Below Average.

Organization Structure and Process Assessment

The General Conference

The survey respondents evaluated the General Conference’s effectiveness in the context of the Church’s

general legislative body as Below Average by over 50% of respondents across all areas of evaluation

(effectiveness of decision making leading to best outcomes, process effectiveness in producing

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legislation, , right balance between policy and administrative action and stewardship effectiveness in

fulfilling its responsibility through the budget process and use of financial resources) except four year

frequency of meeting effectiveness which received a 48% Below Average response rate.

The Jurisdictional/Central Conferences

In their roles as regional legislative decision-making bodies the Jurisdictional/Central Conferences were

evaluated as Below Average across all categories: decision- making effectiveness, process effectiveness,

four year meeting frequency effectiveness, role clarity and goal clarity. Over 50% of respondents

evaluated role and goal clarity as Below Average. In the context of the ongoing administrative functions

and roles of the Jurisdictional/Central Conferences, all categories were evaluated by more than 50% of

respondents as Below Average (effectiveness of decision making, process and role/goal clarity).

The Judicial Council

The Judicial Council was evaluated as Average in conflict resolution effectiveness and Above Average in

decision making and process effectiveness.

The General Church’s Administrative Structure (COB, CT, GCFA, GBPHB, GCAH)

Respondents were asked to evaluate the General Church’s Administrative Structure effectiveness as a

collective group of entities (as specified above) on a range of effectiveness characteristics as applied

separately to “making disciples of Jesus Christ for the transformation of the world” and the Four Areas

of Focus. Decision-making effectiveness of the Church’s Administrative Structure was evaluated as

Below Average across all categories for both “making disciples…” and for the Four Areas of Focus –

“making disciples…” had a consistently lower mean score than the Four Areas of Focus across all areas of

evaluation. For “making disciples…”, 60% or more of respondents ranked the effectiveness of the

following categories Below Average: ability to resolve conflict, accountability for outcomes and

competencies to deliver results for the first half of the 21rst Century - 50% or more of respondents

ranked these additional areas as Below Average: role clarity about who makes which decisions, ability to

collaborate in making strategic decisions, ability to deliver results and ability to lead the effective and

efficient use of financial and human resources. For the Four Areas of Focus, there were two categories

in which 50% or more evaluated the category as Below Average: ability to resolve conflict and

accountability for outcomes.

The General Church’s Program and Ministry Functions (i.e., GBGM, GBOD, GBHEM, GBCS,

UMCOM, GCUIC, GCRR, GCSRW, GCRR, GCSRW, GCUMM, UMPH)

Respondents were asked to evaluate the General Church’s Program and Ministry Functions effectiveness

as a collective group of entities (as specified above) on a range of effectiveness characteristics as applied

separately to “making disciples of Jesus Christ for the transformation of the world” and the Four Areas

of Focus. As for the Administrative Structure, decision-making effectiveness of the Church’s Program

and Ministry Functions was evaluated as Below Average across all categories for both “making

disciples…” and for the Four Areas of Focus – “making disciples…” had a consistently lower mean score

than the Four Areas of Focus across all areas of evaluation. In “making disciples…”, the Program and

Ministry Functions were evaluated by more than 60% of respondents as having Below Average

accountability for outcomes – additional areas that were rated by 50% or more of respondents as Below

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Average included: decision-making effectiveness, ability to collaborate on making strategic decisions,

ability to deliver results, ability to resolve conflict, competencies to deliver results and ability to lead in

the effective and efficient use of financial and human resources. As with the Administrative Structure,

for the Four Areas of Focus there were two categories in which 50% or more evaluated the category as

Below Average: ability to resolve conflict and accountability for outcomes.

Annual Conferences

Respondents were asked to evaluate Annual Conferences separately in their dual capacities as legislative

and administrative bodies. In their administrative capacity, respondents were asked to evaluate the

Annual Conferences both in general and in their pursuit of the missions of “making disciples…” and the

Four Areas of Focus. In their legislative capacity, the Annual Conferences were generally evaluated as

Above Average with only decision process effectiveness as Average. The only category in which more

than 50% of respondents provided an Above Average evaluation was effectiveness of meeting once a

year. The overall evaluation of the Annual Conferences in their administrative capacity was Average.

For both “making disciples…” and the Four Areas of Focus, the Annual Conferences were Average in the

degree that they are empowered to deliver the desired outcomes. In all other areas for both missions,

the Annual Conferences were Below Average – for both missions, the Annual Conferences were

evaluated by 50% or more of respondents to be Below Average in ability to resolve conflict and degree

of implementation accountability.

Districts

Districts were also evaluated for their effectiveness in general and for both missions that were the focus

of the survey. District evaluations were Below Average across all areas of evaluation. Also across all

areas of evaluation, “making disciples…” was evaluated as higher than the Four Areas of Focus. Over

50% of respondents evaluated role clarity about who makes what decisions within the Districts as Below

Average for the Four Areas of Focus and 50% or more of respondents evaluated degree of

implementation accountability as Below Average for both missions.

Local Churches/Charges

Like Districts, Local Churches/Charges, “Local Churches”, were evaluated for their effectiveness in

general and for both missions that were the focus of the survey. Overall decision making and process

effectiveness was rated as Average for Local Churches. For “making disciples…”, role clarity and degree

of empowerment to deliver results were rated Above Average and ability to resolve conflict and

implementation accountability were rated Below Average – all other areas of evaluation for “making

disciples…” were evaluated as Average. For the Four Areas of Focus, degree of empowerment to deliver

results was rated Average while all other areas of evaluation were Below Average – more than 50% of

respondents rated role clarity, ability to resolve conflict and degree of implementation accountability as

Below Average.

CALL TO ACTION, page 217 of 248

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CALL TO ACTION, page 218 of 248

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CALL TO ACTION, page 219 of 248

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CALL TO ACTION, page 220 of 248

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CALL TO ACTION, page 221 of 248

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CALL TO ACTION, page 223 of 248

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vid

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2.7

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7

3

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0

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36

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23

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ility

to

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tegi

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7

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1

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11

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1

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in Im

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men

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or

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rall

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min

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of

imp

lem

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th

e fo

llow

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s (1

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5 a

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wer

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to

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eliv

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esir

ed o

utc

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es

2.6

9

2.9

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5

4

4

25

2

5

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31

3

1

29

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to

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ult

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4

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on

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6

19

CALL TO ACTION, page 224 of 248

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44

3 A

ffo

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: F

or

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rall

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tru

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rovi

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you

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t o

f th

e

follo

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g (1

as

"lo

w"

and

5 a

s "h

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")

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of

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f To

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d E

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d H

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an R

eso

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2.3

5

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8

4

5

8

23

1

5

9

43

2

9

19

CALL TO ACTION, page 225 of 248

Page 100: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

45

Fo

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est

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or

pro

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pro

gram

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CALL TO ACTION, page 226 of 248

Page 101: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

46

2 Im

ple

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tati

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ect

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r th

e G

ener

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hu

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's p

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pro

vid

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of

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effe

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s at

imp

lem

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pro

vid

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of

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follo

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5 a

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44

3

0

17

CALL TO ACTION, page 227 of 248

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47

Fo

r th

e C

HU

RC

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AN

NU

AL

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NFE

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1

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akin

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th

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nte

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f th

e A

nn

ua

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ce r

ole

s a

s re

gio

na

l leg

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tive

dec

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aki

ng

bo

die

s, p

leas

e a

sse

ss t

he

effe

ctiv

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ss o

f th

e fo

llow

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(1 a

s "l

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d 5

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rall

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lead

s to

b

est

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7

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very

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3.5

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hat

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hat

Deg

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or

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nu

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s as

ad

min

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ativ

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oar

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pro

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wo

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reas

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mm

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you

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of

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llow

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24

CALL TO ACTION, page 228 of 248

Page 103: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

48

Fo

r th

e C

HU

RC

H'S

AN

NU

AL

CO

NFE

REN

CES

(c

on

't.)

In t

he

con

text

of

thei

r ro

les

as

ad

min

istr

ati

ve b

oa

rds/

pro

gra

m w

ork

are

as/

com

mit

tees

, ple

ase

pro

vid

e yo

ur

asse

ssm

ent

of

the

effe

ctiv

enes

s (1

as

"lo

w"

and

5 a

s "h

igh

") o

f th

e A

nn

ual

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nfe

ren

ces

in t

he

fo

llow

ing

area

s in

ge

ne

ral w

her

e in

dic

ated

an

d a

lso

wh

ere

ind

icat

ed in

pu

rsu

ing

the

mis

sio

n o

f "m

akin

g d

isci

ple

s" a

nd

in a

dd

ress

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"Fo

ur

Are

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.

MA

KIN

G

DIS

CIP

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FOU

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* 3

Dec

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akin

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fect

iven

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Fo

r th

e A

nn

ual

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nfe

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as a

dm

inis

trat

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bo

ard

s/p

rogr

am w

ork

are

as/c

om

-

ple

ase

pro

vid

e yo

ur

asse

ssm

ent

of

the

effe

ctiv

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s o

f d

ecis

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mak

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in t

he

follo

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eas

(1 a

s "l

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d

No

te:

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crep

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in la

ngu

age

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ult

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2

9

23

CALL TO ACTION, page 229 of 248

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49

*

4 Im

ple

men

tati

on

Eff

ect

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r th

e A

nn

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as a

dm

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trat

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bo

ard

s/p

rogr

am w

ork

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as/

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mit

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, ple

ase

pro

vid

e yo

ur

asse

ssm

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of

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effe

ctiv

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s o

f im

ple

men

tati

on

in t

he

follo

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(1 a

s "l

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d 5

as

"hig

h")

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te:

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crep

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in la

ngu

age

wit

h r

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s o

mit

men

tio

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f im

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of

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CALL TO ACTION, page 230 of 248

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50

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CALL TO ACTION, page 231 of 248

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51

3 Im

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CALL TO ACTION, page 232 of 248

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52

Fo

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CALL TO ACTION, page 233 of 248

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53

3 Im

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CALL TO ACTION, page 234 of 248

Page 109: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

54

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CALL TO ACTION, page 235 of 248

Page 110: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

55

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CALL TO ACTION, page 236 of 248

Page 111: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

56

GE

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ION

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lect

s ge

nera

l sec

who

is a

lso

trea

sure

r

30

fro

m ju

risd

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on

s,

no

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ated

by

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fB f

rom

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repa

res

quad

renn

ial b

udge

t for

ent

ire U

MC

"Inc

lusi

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rshi

p”

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equi

res

perio

dic

audi

t of

all

agen

cies

rec

eivi

ng fu

nds

from

it

* S

ee

Foo

tno

te

A

ccou

ntab

le fo

r th

e fin

anci

al p

lan

of t

he C

hurc

h

6 m

embe

rs a

t lar

ge

G

EN

ER

AL

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AR

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F

Impl

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ts s

ocia

l prin

cipl

es m

ade

by G

C

63

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sive

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ber

ship

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HU

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H A

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C m

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amed

by

CO

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N/A

A

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elat

ed to

soc

ial j

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e

JC

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ect

mem

ber

s fr

om

n

om

inat

ion

s b

y A

C w

ith

: 7

fro

m N

C; 8

fro

m N

E; 1

1

fro

m S

C; 1

2 f

rom

SE;

3

fro

m W

S

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l-act

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& p

ublic

-pol

icy

agen

cy

6 e

pis

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al m

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ers

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ofB

A

dd

itio

nal

mem

ber

s to

en

sure

incl

usi

vity

an

d

exp

erti

se

CALL TO ACTION, page 237 of 248

Page 112: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

57

GE

NE

RA

L B

OA

RD

OF

F

ocus

es p

rimar

ily o

n lo

cal c

hurc

h 5

8

"In

clu

sive

mem

ber

ship

"*

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CIP

LES

HIP

H

elps

con

greg

atio

ns w

in c

onve

rts

6

bish

ops,

nam

ed b

y C

OB

N

/A

N

urtu

res

spiri

tual

life

JC

s el

ect

mem

ber

s fr

om

n

om

inat

ion

s b

y A

C w

ith

: 6

fro

m N

C; 7

fro

m N

E; 1

0

fro

m S

C; 1

1 f

rom

SE;

2

fro

m W

**

O

vers

ees

Chr

istia

n ed

ucat

ion

CC

mem

bers

nam

ed b

y C

ofB

6 e

pis

cop

al m

emb

ers

nam

ed b

y C

ofB

3

mem

ber

s se

lect

ed f

rom

D

ivis

ion

of

Min

istr

ies

wit

h

You

ng

Peo

ple

A

dd

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nal

mem

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s to

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sure

incl

usi

vity

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d

exp

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se

GE

NE

RA

L B

OA

RD

OF

G

LOB

AL

MIN

IST

RIE

S

Ena

bles

con

greg

atio

ns &

AC

s to

par

ticip

ate

in m

issi

on a

ctiv

ity

89

Ele

cted

by

JCs,

nom

inat

ed b

y

AC

s w

ith:

7 f

rom

NC

; 7

fro

m N

E; 9

fro

m S

C; 8

fr

om

SE;

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rom

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/A

R

ecru

its, s

ends

, re

ceiv

es m

issi

onar

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e H

alf

Wo

men

7

mem

ber

s fr

om

CC

s 5

ad

dit

ion

al f

rom

CC

s

CALL TO ACTION, page 238 of 248

Page 113: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

58

BO

DY

P

RIM

AR

Y R

ES

PO

NS

IBIL

ITY

#

ME

M

CO

MP

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ITIO

N/S

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N

MT

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Q

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RA

L B

OA

RD

OF

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HE

R E

DU

CA

TIO

N

Pre

pare

s pe

rson

s fo

r m

inis

trie

s ar

ound

wor

ld

64

JCs

elec

t m

emb

ers

fro

m

no

min

atio

ns

by

AC

wit

h:

8 f

rom

NC

; 8 f

rom

NE;

11

fr

om

SC

; 12

fro

m S

E; 3

fr

om

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TR

Y

Rep

rese

nts

chur

ch in

hig

her

educ

atio

n

6 C

C m

embe

rs n

amed

by

Cof

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N

/A

M

aint

ains

con

tact

s w

ith A

Cs

conc

erni

ng th

e ch

arac

ter

& c

ont.

6 e

pis

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y C

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A

dd

itio

nal

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s to

en

sure

incl

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vity

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d

exp

erti

se

ed

ucat

ion

of c

hurc

h's

prof

essi

onal

lead

ersh

ip

CALL TO ACTION, page 239 of 248

Page 114: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

59

G

EN

ER

AL

AG

EN

CY

BO

AR

DS

, CO

UN

CIL

S &

CO

MM

ISS

ION

S c

on

't

BO

DY

P

RIM

AR

Y R

ES

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NS

IBIL

ITY

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ME

M

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L B

OA

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OF

S

erve

s cl

ergy

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em

ploy

ees

& th

eir

fam

ilies

thru

ret

irem

ent &

32

2

bis

hops

ele

cted

by

Cof

B

PE

NS

ION

&

othe

r be

nefit

pro

gram

s

16

elec

ted

by J

Cs,

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i-

HE

ALT

H B

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EF

ITS

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des

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ical

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m, t

ax d

efer

red

annu

ities

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ted

by A

Cs

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/A

an

d de

ath

bene

fits

6

ele

cted

by

GC

, nom

inat

ed

S

eeks

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ista

nce

of o

ther

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rds

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genc

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b

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to

est

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tral

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f. pa

stor

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ers

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re

incl

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an

d e

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tise

G

EN

ER

AL

CO

MM

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ION

O

N

Car

es fo

r hi

stor

ical

inte

rest

s of

UM

C

24

10 e

lect

ed b

y G

C,

nom

inat

ed

by C

ofB

AR

CH

IVE

S &

H

IST

OR

Y

Res

pons

ible

for

arch

ival

mat

eria

ls

2 bi

shop

s 5

pres

iden

ts o

f jur

isdi

ctio

nal

com

mis

sion

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arc

hive

s an

d hi

stor

y

M

aint

ains

arc

hive

s &

libr

arie

s

7 m

embe

rs a

t lar

ge e

lect

ed

by t

he c

omm

issi

on

N

/A

M

akes

rec

omm

enda

tions

to

GC

re:

all

natio

nal h

isto

ric s

ites

&

2

mem

bers

fro

m C

C,

inc.

1

he

ritag

e la

ndm

arks

bish

op

GE

NE

RA

L C

OM

MIS

SIO

N

ON

D

evel

ops

& in

terp

rets

prim

ary

rela

tions

hip

of c

hurc

h to

40

22 e

lect

ed b

y JC

s, n

omin

ated

with

: 5 f

rom

NC

; 4 f

rom

NE;

6

fro

m S

C; 5

fro

m S

E; 2

fr

om

W**

CH

RIS

TIA

N U

NIT

Y &

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umen

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terr

elig

ious

org

s an

d ot

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chur

ches

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rs a

t lar

ge

N

/A

INT

ER

RE

LIG

IOU

S

Wor

ks t

owar

d un

ity &

gre

ater

und

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/in U

MC

4 bi

shop

s

CO

NC

ER

NS

1

from

CC

, el

ecte

d by

Cof

B

CALL TO ACTION, page 240 of 248

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60

BO

DY

P

RIM

AR

Y R

ES

PO

NS

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#

ME

M

CO

MP

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ITIO

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EL

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NE

RA

L C

OM

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SIO

N

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P

rovi

des

com

mun

icat

ion

prog

ram

s &

ser

vice

s 28

3

bis

hops

CO

MM

UN

ICA

TIO

N

Con

nect

s co

ngre

gatio

ns

1

6 el

ecte

d by

JC

s w

ith:

N

/A

N

ews

serv

ice

3

from

NC

, 3 fr

om N

E, 4

from

W

ebsi

te

SC

, 4 fr

om S

E,

& 2

from

W**

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from

CC

s na

med

by

Cof

B

7 el

ecte

d by

the

com

mis

sion

T

o en

sure

exp

ertis

e in

com

.

GE

NE

RA

L C

OM

MIS

SIO

N

ON

S

triv

es t

o en

sure

incl

usiv

enes

s 43

3 bi

shop

s

27 e

lect

ed b

y JC

s w

ith:

5 fr

om N

C,

7 fr

om N

E,

6 fr

om

SC

, 6

from

SE

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LIG

ION

AN

D R

AC

E

Ass

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AC

s

1 fr

om C

C n

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/A

A

dmin

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inor

ity G

roup

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f-D

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atio

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2 el

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the

GC

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ER

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Adv

ocat

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or w

omen

w/in

chu

rch

43

Maj

ority

are

wom

en

8 el

ecte

d by

the

com

mis

sion

TH

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TA

TU

S &

D

evel

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polic

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s re

: sex

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side

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wom

an

3 bi

shop

s 2

from

CC

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amed

by

Cof

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N

/A

RO

LE O

F W

OM

EN

D

evel

ops

guid

elin

es f

or la

ngua

ge

Incl

usiv

e m

embe

rshi

p”*

GE

NE

RA

L C

OM

MIS

SIO

N

ON

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repa

res

mal

e le

ader

s 25

2 bi

shop

s 5

juris

dict

iona

l pre

side

nts

of

UM

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6 el

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y N

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PU

MM

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UM

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N

Cle

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ghou

se o

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late

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sues

at l

ocal

, di

stric

t &

con

f. le

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om C

Cs,

nam

ed b

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mem

bers

at l

arge

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res

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ndat

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s of

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uter

s

CALL TO ACTION, page 241 of 248

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61

U

M P

UB

LIS

HIN

G H

OU

SE

O

pera

tes

publ

ishi

ng, d

ist,

ret

ail e

stab

lishm

ent

43

3 bi

shop

s

S

elf-

sust

aini

ng

8

elec

ted

by U

MP

H B

oard

C

an b

uy p

rope

rty

& b

uild

w/o

ut c

lear

ance

fro

m

30 e

lect

ed b

y JC

s w

ith: 6

fr

om

NC

; 6 f

rom

NE;

7

fro

m S

C; 9

fro

m S

E; 2

fro

m

W**

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Yo

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g A

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able

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fere

nces

CALL TO ACTION, page 242 of 248

Page 117: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

62

CO

NF

ER

EN

CE

S

BO

DY

P

RIM

AR

Y R

ES

PO

NS

IBIL

ITY

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ME

M

CO

MP

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ITIO

N/S

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FE

RE

NC

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abo

ve

JU

RIS

DIC

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Ele

cts

bish

ops

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ies

Equ

al n

umbe

r of

lay

& c

lerg

y 1x

per

yea

r

CO

NF

ER

EN

CE

S

Ele

cts

gene

ral a

genc

y bo

ard

mem

bers

Ele

cted

by

AC

s

R

egio

nal b

odie

s ba

sed

on g

eogr

aphy

5

in U

S

H

as r

ight

to

carr

y on

the

prog

ram

of t

he C

hurc

h w

/in th

e ju

risdi

ctio

n

H

as r

ight

to

dete

rmin

e bo

unda

ries

of t

he A

Cs

R

ight

to a

ppoi

nt

Com

mitt

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n A

ppea

ls

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OF

BIS

HO

PS

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roup

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of a

ll bi

shop

s w

ithin

eac

h JC

V

arie

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A

ccou

ntab

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mitt

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n E

pisc

opac

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JC

CO

MM

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ON

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PIS

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PA

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C

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CO

NF

ER

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form

sam

e fu

nctio

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s JC

s ex

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that

the

y ar

e ou

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Hal

f Cle

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f Lay

M

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ave

larg

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easu

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f fre

edom

to a

dapt

to

need

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the

ir

elec

ted

by A

cs

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su

c-

loc

atio

n an

d w

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out t

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CALL TO ACTION, page 243 of 248

Page 118: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

63

B

OD

Y

PR

IMA

RY

RE

SP

ON

SIB

ILIT

Y

# M

EM

C

OM

PO

SIT

ION

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LE

CT

ION

M

TG

FR

EQ

AN

NU

AL

CO

NF

ER

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CE

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slat

ive

and

adm

inis

trat

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body

50

+

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mem

bers

1x

per

yea

r

V

ote

on c

onst

itutio

nal a

men

dmen

ts -

two-

third

s vo

te r

equi

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C

onfe

renc

e le

ader

s

fo

r pa

ssag

e

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lead

ers

E

lect

lay

and

cler

gy d

eleg

ates

to G

C

D

istr

ict l

eade

rs

H

ave

right

to

dete

rmin

e al

l mat

ters

con

cern

ing

ordi

natio

n,

E

ach

past

oral

cha

rges

ele

cts

ch

arac

ter,

and

con

fere

nce

rela

tions

of c

lerg

y

one

lay

mem

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quire

into

fina

ncia

l def

icits

& m

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rshi

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ms

F

unct

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thr

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onne

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" of

loca

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rche

s

CALL TO ACTION, page 244 of 248

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64

AN

NU

AL

CO

NF

ER

EN

CE

- M

AN

DA

TE

D B

OD

IES

BO

DY

P

RIM

AR

Y R

ES

PO

NS

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M

CO

MP

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N/S

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N

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G F

RE

Q

BO

AR

D O

F O

RD

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ED

B

oard

in e

ach

annu

al c

onfe

renc

e

Cle

rgy

mem

bers

MIN

SIT

RY

R

espo

nsib

le fo

r cl

ergy

pers

ons

from

firs

t int

eres

t to

retir

emen

t N

/A

1/5t

h to

1/3

rd la

ity

R

ecru

its p

eopl

e fo

r m

inis

try

B

isho

p no

min

ates

mem

bers

N/A

S

cree

ns a

nd te

sts

cand

idat

es

A

dmin

iste

rs s

chol

arsh

ips

and

othe

r fu

nds

of M

EF

D

evel

ops

cont

inui

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prog

ram

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D

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Ass

ists

Boa

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11+

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di

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OR

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ear

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spe

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ref

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2 ap

poin

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at

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ncl

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ve m

emb

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CALL TO ACTION, page 245 of 248

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65

BO

DY

P

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ann

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term

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- 9

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RC

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vest

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l pro

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pro

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whe

re

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lect

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nnua

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C

th

ere

is a

cha

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in r

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"I

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In

vest

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l pro

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d an

d ex

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r en

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ef

ficie

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P

RO

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ION

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AN

NU

AL

Usu

ally

tak

es p

lace

on

a m

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re th

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N/A

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NF

ER

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in t

he s

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of t

he w

ork

war

rant

s it

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SIO

NA

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C

ON

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RE

NC

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ofG

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like

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of c

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- 8

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ach

dist

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as f

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dmin

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CALL TO ACTION, page 246 of 248

Page 121: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

66

BO

DY

P

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AR

Y R

ES

PO

NS

IBIL

ITY

#

ME

M

CO

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OS

ITIO

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CH

AR

GE

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NC

ES

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very

chu

rch

mem

ber

vote

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hel

p el

ect

lay

mem

bers

to

Var

ies

Mirr

ors

Chu

rch

Cou

ncil

1x p

er y

ear

A

nnua

l Con

fere

nce,

who

then

vot

e to

ele

ct la

y de

lega

tes

to

C

an a

lso

have

ret

ired

cler

gy

&

Can

be

calle

d

JC

, CC

, GC

retir

ed d

iaco

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iste

rs

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sp

ecia

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over

ns e

ach

loca

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rch

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S p

resi

des

sess

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G

ener

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s &

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)

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cted

by

them

selv

es

C

onne

ctin

g lin

k be

twee

n LC

and

TU

MC

P

resi

ded

over

by

DS

S

ets

past

or's

sal

ary

In

terp

ret $

$ ap

port

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chu

rch

for

Wor

ld S

ervi

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nd

co

nfer

ence

ben

evol

ence

s

C

HU

RC

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OU

NC

IL

Mon

th to

mon

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over

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bod

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arie

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rter

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CALL TO ACTION, page 247 of 248

Page 122: Apex Executive Summary - Amazon S3s3.amazonaws.com/.../documents/...apex-report.pdfTHE UNITED METHODIST CHURCH. Operational Assessment Project. Executive Summary Presentation. APEX

67

BO

DY

P

RIM

AR

Y R

ES

PO

NS

IBIL

ITY

#

ME

M

CO

MP

OS

ITIO

N/S

EL

EC

TIO

N

MT

G F

RE

Q

LOC

AL

CH

UR

CH

ES

C

ontin

uing

& e

xten

ding

Jes

us C

hris

t's m

inis

try

& o

utre

achi

ng

La

y le

ader

lo

ve

P

art

of a

dis

tric

t

3

man

dato

ry c

omm

ittee

s:

N/A

N/A

1.

Nom

inat

ions

& le

ader

ship

dev

elop

men

t

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Pas

tor-

paris

h re

latio

ns

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Fin

ance

N

OTE

S

N

/A d

eno

tes

no

t av

aila

ble

. *I

ncl

usi

ve m

emb

ersh

ip d

eno

tes

the

fo

llow

ing

cate

gori

es:

cler

gy, l

ayw

om

en, l

aym

en, r

acia

l an

d e

thn

ic m

ino

rity

, yo

uth

an

d y

ou

ng

adu

lt,

old

er a

du

lt, a

nd

peo

ple

wit

h d

isab

iliti

es.

The

goal

fo

r m

emb

ersh

ip is

th

at it

be

mad

e u

p o

f o

ne

-th

ird

layw

om

en, o

ne-

thir

d la

ymen

,

and

on

e-th

ird

cle

rgy;

th

at it

en

sure

ad

equ

ate

rep

rese

nta

tio

n o

f yo

uth

, yo

un

g ad

ult

s, o

lder

ad

ult

s, p

eop

le w

ith

dis

abili

ties

, an

d p

erso

ns

fro

m s

mal

l mem

ber

ship

ch

urc

hes

; an

d t

hat

it h

ave

at le

ast

30

per

cen

t o

f th

e to

tal b

e ra

cial

an

d e

thn

ic p

erso

ns.

**

NC

= N

ort

h C

entr

al; N

E =

No

rth

east

ern

; SC

= S

ou

th C

entr

al; S

E =

Sou

the

aste

rn; W

= W

est

ern

.

SO

UR

CES

Tu

ell,

Jack

M.,

Th

e O

rga

niz

ati

on

of

the

Un

ited

Met

ho

dis

t C

hu

rch

20

09

-20

12

ed

itio

n, A

bin

gdo

n P

ress

, Nas

hvi

lle, T

N 2

00

9

Th

e B

oo

k o

f D

isci

plin

e o

f th

e U

nit

ed M

eth

od

ist

Ch

urc

h 2

00

8, T

he

Un

ited

Met

ho

dis

t P

ub

lish

ing

Ho

use

, Nas

hvi

lle, T

N 2

00

8

Th

e U

nit

ed M

eth

od

ist

Dir

ecto

ry &

Ind

ex o

f R

eso

urc

es, C

oke

sbu

ry, N

ash

ville

, TN

20

09

Un

ited

Me

tho

dis

t H

and

bo

ok.

Th

e U

nit

ed M

eth

od

ist

Ch

urc

h:

Mak

ing

Dis

cip

les

of

Jesu

s C

hri

st f

or

the

Tra

nsf

orm

atio

n o

f th

e W

orl

d

CALL TO ACTION, page 248 of 248