“ACC is truly helping us to grow our...
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The leader in Integrated Customer Service & Call Handling Solutions exclusively for Home Inspectors.
Transcript of “ACC is truly helping us to grow our...
The leader in IntegratedCustomer Service & Call Handling Solutions exclusively for Home Inspectors.
“ACC is truly helping us to grow our business.”
“What was just a dream a short time ago, ACC has helped to make a reality. And that reality is a thriving venture that just logged another record month! Partnering with ACC has been an absolute blessing and we are thankful to call them our team!” – Jeff & Sarah Bliler Owners, 4 Sight Inspection Services
Whatever your needs or size of your inspection business, ACC will develop the most cost-effective and impactful solution customized just for you.
Per Appointment Scheduled and
Inspection Performed
RegistrationFee
MonthlyBase Rate
Beginning inspection company, $219Established, sole proprietor, $335
Multi-inspector company – custom quotedCovers our full range of services as your office: selling and booking inspections,
upselling ancillary services, appointment follow up actions, message service,
front-line customer service.
$21Billed only after the inspection is
completed by you on site.(No charge for cancellations)
$150 for first inspector$50 for each additional
One-time fee for the start-up process, setting up your company, personalizing
to your preferences, consultations with you, etc.
NO CONTRACT AND NO ADDITIONAL CHARGE FOR:
Appointment ReschedulingAppointment CancellationsUpselling Ancillary Services
Full Order Follow-UpIntegration with ISNCustomized to Your Needs
Message ServiceUrgent Message ServiceLong Distance Charges
888-462-6153
www.americascallcenter.com
Contact ustoday:
Strategic PartneringACC acts as a true extension of your inspection business. We focus solely on serving home inspection companies, and we partner with you to create a flexible, personalized solution unique to your business.
CustomizationOur services are integrated and customized to your operation and reflect ONLY your company’s brand. All of our services to you, provided by one of our experienced ACC office teams and your account manager, are specifically tailored to your needs and preferences.
CollaborationWe’re more than a call center – we’re your business partner. We can help you maximize your revenue by providing experienced consultations on inspection pricing, add-on services, growth strategies, making the most of your ISN services and more.
Selling & Booking InspectionsYour ACC office team will deliver all the information a client needs to feel confident booking an inspection with you. From educating prospective clients on the inspection process, promoting your qualifications and providing detailed price quotes, to gathering all pertinent information on a property for any inspection, we’ve got you covered.
Upselling & Add-onsYour ancillary services provide extra value to clients. We’re experts at upselling and add-ons, and your ACC office team will offer them during each inspection appointment call – educating clients about their importance to ensure their satisfaction.
Full Order Processing & LogisticsYour ACC office team will gather detailed and complete booking order information including all follow up communications with agents and clients in fully preparing the inspection order for you. All along the way, the order information will also appear seamlessly in your ISN.
Lead ManagementTurn inquiries into inspections! Your ACC office team can reach out to leads gained from emails, calls, contact forms and other sources. We’ll showcase the talents of your company and demonstrate why you are the right home inspection choice.
Customer ServiceWe offer extensive inspection appointment booking follow up, logistics support, and office services. If you use ISN, your ACC office team can run credit card payments, send confirmation emails, deliver inspection report emails, and much more.
Competitive ResearchLet us help you gain an edge over your competition. We can provide “secret shopping” services for selected competitors, and discover what services they offer, their unique selling points, and their pricing.
Relax. We got this.
“ACC has absolutely made my life easier by all the things they do. We did 42% more inspections last year than the year before. We’re growing… and ACC continues to play a significant role in that growth!”
Why choose ACC? Because we’ve got your back. We are the strategic partner you’ve been waiting for and we’re here to make sure you remain competitive and differentiate yourself in an increasingly competitive landscape. We’re here to improve your business and quality of life.
While other companies may be content to sit back and perform the traditional tasks of call centers, the multiple teams at ACC consistently deliver cost-effective outsourcing solutions that get big results. As the nation’s leader in integrated customer service & call handling solutions, we simply provide more… a lot more! So, when you’re ready, we’re here. And we’re with you all the way.
More InspectionsDid you know that 85% of callers who can’t reach a company on the first try will not call back and 75% of those same callers will not leave a voicemail? Put down that phone and let us book more inspections for you.
More Add-on ServicesAncillary services are an important service you provide your clients and an important part of your revenue stream. Our highly-trained specialists have the knowledge and expertise to sell more add-on services and help you earn more per inspection.
More RevenueImagine your own customer service team at a fraction of the cost. No missed calls. No lost leads. Amazing customer service for your clients each and every time. A thriving, professional brand with more money in your pocket!
More Time BackYour time is valuable and should be spent on growing your business and doing the things you love. Let ACC take the calls, manage the leads, handle logistics and so much more. Relax, we got this.
More FreedomWe work with you to create a strategic partnership – a partnership that results in our specialists operating as a true extension of your business. Knowing your customers are in good hands, you’ll have more freedom to do the things you really need and want to do.
More Control With ACC, you’re the boss. Our team of industry veterans are ready to collaborate and customize solutions that work for your business and only your business. No cookie cutter approaches here. You’re in control. You call the shots. We’ll do the rest.
B.J. JohnsonOwner & PresidentInside and Out Property Inspection
Services to transform your business and life.
Sheehan D. ThomsonOwner & Lead InspectorOnSite Home Inspections
“After only three months using ACC, my average fee went up nearly 30%! That more than pays for their services and I’m not ever having to answer the phone. I wish I would have signed up sooner!”
Strategic PartneringACC acts as a true extension of your inspection business. We focus solely on serving home inspection companies, and we partner with you to create a flexible, personalized solution unique to your business.
CustomizationOur services are integrated and customized to your operation and reflect ONLY your company’s brand. All of our services to you, provided by one of our experienced ACC office teams and your account manager, are specifically tailored to your needs and preferences.
CollaborationWe’re more than a call center – we’re your business partner. We can help you maximize your revenue by providing experienced consultations on inspection pricing, add-on services, growth strategies, making the most of your ISN services and more.
Selling & Booking InspectionsYour ACC office team will deliver all the information a client needs to feel confident booking an inspection with you. From educating prospective clients on the inspection process, promoting your qualifications and providing detailed price quotes, to gathering all pertinent information on a property for any inspection, we’ve got you covered.
Upselling & Add-onsYour ancillary services provide extra value to clients. We’re experts at upselling and add-ons, and your ACC office team will offer them during each inspection appointment call – educating clients about their importance to ensure their satisfaction.
Full Order Processing & LogisticsYour ACC office team will gather detailed and complete booking order information including all follow up communications with agents and clients in fully preparing the inspection order for you. All along the way, the order information will also appear seamlessly in your ISN.
Lead ManagementTurn inquiries into inspections! Your ACC office team can reach out to leads gained from emails, calls, contact forms and other sources. We’ll showcase the talents of your company and demonstrate why you are the right home inspection choice.
Customer ServiceWe offer extensive inspection appointment booking follow up, logistics support, and office services. If you use ISN, your ACC office team can run credit card payments, send confirmation emails, deliver inspection report emails, and much more.
Competitive ResearchLet us help you gain an edge over your competition. We can provide “secret shopping” services for selected competitors, and discover what services they offer, their unique selling points, and their pricing.
Relax. We got this.
“ACC has absolutely made my life easier by all the things they do. We did 42% more inspections last year than the year before. We’re growing… and ACC continues to play a significant role in that growth!”
Why choose ACC? Because we’ve got your back. We are the strategic partner you’ve been waiting for and we’re here to make sure you remain competitive and differentiate yourself in an increasingly competitive landscape. We’re here to improve your business and quality of life.
While other companies may be content to sit back and perform the traditional tasks of call centers, the multiple teams at ACC consistently deliver cost-effective outsourcing solutions that get big results. As the nation’s leader in integrated customer service & call handling solutions, we simply provide more… a lot more! So, when you’re ready, we’re here. And we’re with you all the way.
More InspectionsDid you know that 85% of callers who can’t reach a company on the first try will not call back and 75% of those same callers will not leave a voicemail? Put down that phone and let us book more inspections for you.
More Add-on ServicesAncillary services are an important service you provide your clients and an important part of your revenue stream. Our highly-trained specialists have the knowledge and expertise to sell more add-on services and help you earn more per inspection.
More RevenueImagine your own customer service team at a fraction of the cost. No missed calls. No lost leads. Amazing customer service for your clients each and every time. A thriving, professional brand with more money in your pocket!
More Time BackYour time is valuable and should be spent on growing your business and doing the things you love. Let ACC take the calls, manage the leads, handle logistics and so much more. Relax, we got this.
More FreedomWe work with you to create a strategic partnership – a partnership that results in our specialists operating as a true extension of your business. Knowing your customers are in good hands, you’ll have more freedom to do the things you really need and want to do.
More Control With ACC, you’re the boss. Our team of industry veterans are ready to collaborate and customize solutions that work for your business and only your business. No cookie cutter approaches here. You’re in control. You call the shots. We’ll do the rest.
B.J. JohnsonOwner & PresidentInside and Out Property Inspection
Services to transform your business and life.
Sheehan D. ThomsonOwner & Lead InspectorOnSite Home Inspections
“After only three months using ACC, my average fee went up nearly 30%! That more than pays for their services and I’m not ever having to answer the phone. I wish I would have signed up sooner!”
The leader in IntegratedCustomer Service & Call Handling Solutions exclusively for Home Inspectors.
“ACC is truly helping us to grow our business.”
“What was just a dream a short time ago, ACC has helped to make a reality. And that reality is a thriving venture that just logged another record month! Partnering with ACC has been an absolute blessing and we are thankful to call them our team!” – Jeff & Sarah Bliler Owners, 4 Sight Inspection Services
Whatever your needs or size of your inspection business, ACC will develop the most cost-effective and impactful solution customized just for you.
Per Appointment Scheduled and
Inspection Performed
RegistrationFee
MonthlyBase Rate
Beginning inspection company, $219Established, sole proprietor, $335
Multi-inspector company – custom quotedCovers our full range of services as your office: selling and booking inspections,
upselling ancillary services, appointment follow up actions, message service,
front-line customer service.
$21Billed only after the inspection is
completed by you on site.(No charge for cancellations)
$150 for first inspector$50 for each additional
One-time fee for the start-up process, setting up your company, personalizing
to your preferences, consultations with you, etc.
NO CONTRACT AND NO ADDITIONAL CHARGE FOR:
Appointment ReschedulingAppointment CancellationsUpselling Ancillary Services
Full Order Follow-UpIntegration with ISNCustomized to Your Needs
Message ServiceUrgent Message ServiceLong Distance Charges
888-462-6153
www.americascallcenter.com
Contact ustoday:
