Ao-09-01 External Application Form

8/2/2019 Ao-09-01 External Application Form

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Revised October 2009

Job application

The United Kingdoms international organisation for educational opportunities and cultural relations. We are registered in England as a charity.


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Staff-in-confidenceThe British Council is committed to a policy of equal opportunity and the development of positive policies to promote equal opportunity in employment.This form is available in other formats on request; these are large print, Braille and audio disk.This form is in two separate parts: part 1 contains personal information and is a confidential document, which will not be seen by those making aselection decision; part 2 relates specifically to the post(s) you are applying for.If using the Microsoft Word version of this form, either complete the form electronically, or print the blank form and complete by hand. With the PDFversion you must print out the form and complete by hand (please write clearly in black ink).Please send the completed form to the address specified in the advertisement.

Part 1

Job applied for

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Job title Job reference number Application reference number (for British Council use only)

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ADMINISTRATIVE OFFICER AO-09-01

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We aim to ensure that no job applicant or employee receives less favourable treatment on the basis of gender including transgender, marital status orcivil partnership, sexual identity, religion and belief, political opinion, race, colour, nationality or ethnic origin, work pattern, age, disability or HIV/AIDSstatus, socio-economic background, spent convictions, trade union activity or membership, on the basis of having or not having dependants, or anyother irrelevant grounds.

We welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. Please answer thequestions below, which will not be seen by those involved in making the selection decision and will help us ensure there is no hidden bias withinour recruitment process.

Personal information

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Family name Ong, Allan Cu Initials ACODate of birth September 07, 1971 Marital status Single

Married/civilpartnered

Widowed, separated, divorced,dissolved

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Gender Male Female

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Contact details

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Present address U-401 EGI Homes II, Primo Rivera cor Mola Sts. Vito Cruz Extension, Makati City

Telephone(home)

(02)-8968472Telephone(work)

n.a. Can we contactyou at work?

Yes No

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Mobile +63 922-888-3934Faxnumber

n.a. E-mail [email protected]

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Additional information

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When are you available to takeup the job?

AnytimeWhat length of notice must yougive?

None

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Please give details of your current ormost recent remuneration packageincluding salary, pension andbonuses. Candidates will be askedfor documentary evidence of this ifappointed.

Basic Salary: P45,000; Car Assignment with 200 liters/mo. gas allowance; Group AccidentInsurance of P400,000; Health Insurance Coverage; Incentive program per managementapproval; and other mandatory benefits under the labor code of the Philippines

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Education/qualificationsPlease give details of educational and professional qualifications in chronological order.

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Qualifications and grades Dates

Masters in Business Administration / De la Salle University November 16, 1999

Bachelor of Arts & Bachelor of Science in Commerce / De la Salle University December 15, 1992

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(Majored in Asian Studies & Business Mangement)

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Please give details of any current or planned studies.

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Course of study and expected qualification Dates

n.a.

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ReferencesThe British Council requires three references:

1 Your current/most recent employer (or if no employer, your school/university).

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May we request a reference? At any time After offer of employment

Name Rey Flores

Job title/position Chief Sales Officer

Telephone +63-2-6414181 Email [email protected] 15 F. Legaspi St. Maybunga, Pasig City, Philippines

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Please indicate if this is a work reference oran academic reference

Work reference Academic reference

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2 Previous employer (or if no employer, your school/university).

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Name Dennis P. MaitimJob title/position Chief Financial OfficerTelephone +63-2-7503301 Email [email protected]

Address

6th Floor, Syciplaw-All Asia Capital Center

105 Paseo de Roxas, 1226 Makati CityPhilippines

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Work reference Academic reference

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3 Previous employer (or if not aplicable, a personal referee who knows you well and who is not a relative).

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Name Reynaldo MaclangJob title/position Assistant Vice President-MarketingTelephone (02)858-3510 Email Rtm @sm-shoemart.comAddress

4th Floor, One-EcomCenter, Harbor DriveMall of Asia Complex, CBP - 1A, Pasay City 1300Philippines

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Work reference Personal reference

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Have you ever been convicted of a criminal offence? Yes No

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If yes, please give details of the offence and the sentence imposed. Subject to certain exempted occupations, convictions that are spent under theRehabilitation of Offenders Act 1974 need not be mentioned. Please be aware that declaring a conviction will not automatically disqualify you frombeing employed by the British Council.

Part 2Please note, this section of the form will be detached and given to the Recruiting Manager. The Recruiting Manager and theInterviewing Panel will have access only to information contained in this section.

Personal Information

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Family name Allan Cu Ong Initials ACO

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DisabilitySection One of the UK Disability Discrimination Act 1995 defines a person as having a disability if he or she has a physical ormental impairment, which has a substantial and long-term adverse effect on his or her ability to carry out normal day-to-dayactivities. The British Council extends this to its policy and will interview all applicants who are disabled and who meet the essentialcriteria for an advertised job.

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Do you have a disability as descibed as above?Yes

No

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Whether or not you are disabled, do you need any help or special consideration to enable you toattend/participate fully in the interview and complete associated tests?

(If your answer is yes we will get in touch with you later to ascertain how best to assist you.)

Yes

No

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Jobs applied for

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Job title Job reference number Application reference number (for British Council use only)

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ADMINISTRATIVE OFFICER AO-09-01

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Evidence in support of your application

In support of your application, enter in the sections below the following information, exactly as it is listed in the information thathas been sent to you:

behavioural competencies

skills, knowledge and experience

any specialist qualification required for this post.

Confine your answer for each competency to a maximum of 200 words.

Evidence in excess of 200 words will not be assessed. Before completing this form you should also read the enclosed guidance oncompleting the application form.

Please do not attach a CV (or any other document) unless it has been requested as part of the recruitment process; they will not beused to make selection decisions. This is to ensure that all candidates are treated consistently.

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Competency Evidence

Achievement is about having the sustained energy anddetermination in the face of obstacles to set and meetchallenging targets, in compliance with quality, time anddiversity standards, and delivering the required businessresults.

Level 2 Works to goals and manages obstacles.Understands and works towards goals set by others.Measures progress against targets. Seeks to understandreasons for obstacles and to find ways to overcome.Acknowledges the work and contribution of others.

(S) LG and SM Appliance Centers business relationships

got estranged due to allegations made between twoparties which resulted in the decline of sales for LG.

(T) I was hired, considering I am totally new in theElectronics industry, primarily to repair businessrelations and to grow the business.

(A) I investigated the problem and prepared my actionplan before setting up a meeting with SM. During themeeting, they started to express their violent reactionson how they were mistreated by LG management. Isat there listening intently taking down notes andevaluating what were their valid and not so validconcerns. I asked for another chance and would workout our differences by presenting to them mymarketing campaigns like: How to increase marketshare/brand image; The trainings I will be conductingto increase sales; To resolve previous issues; To doproduct mix and profitability analysis among others.

(R) Achievement of more than 300% of Sales target;Increase in Market Share from bottom 10 to top 3. SM

started to regain confidence in our company. LGsregional Director congratulated me for a job well doneand asked me to share my experience with the regionvia tele-conference.

Analytical Thinking is about bringing disciplined analysisto data and situations, to see cause and effect and to usethis to make effective decisions.

Level 2 Sees key issues. Looks at data and identifies keyissues. Identifies causes and effects, by using if A the Bthinking, and uses this to prioritise issues.

(S) Due to unresolved conflicts with SM, Sales haddropped tremendously.

(T) To resolve conflict and grow the business.(A) There were two major issues of conflicts. The loss of

some consignment items and having more discounts from thewholesale price.

To address the first issue, I retrieved all recordsshowing items being delivered to them. These they

had to settle. For items not reconcilable, I requestedthe company to write off missing consignments. Isuggested to both parties that instead of consignmentbasis, display items will be sold at 40% discount. Thiswill cover space rental and electricity cost.

To address the second issue, I suggested that insteadof giving them additional discounts, I will put the extradiscounts in training costs of sales associates on ABCDs of selling, product knowledge and onincentives. I gathered and analyzed data per branch onwhat items were selling or not and started to tweakwhat should be displayed or not. I suggested what toorder from us to achieve effective product mix andprofitability per branch. I conceptualized and executed

marketing campaigns and road shows based oncustomers needs.

(R) Conflicts were solved; Business grew by more than300%.

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Flexibility is the ability to adapt to and work with a varietyof situations, individuals and groups. It is about being able tothink on your feet, and not being disconcerted or stopped bythe unexpected.

Level 2 Applies procedures flexibly, depending on theindividual situation, to accomplish tasks or activitiesmore effectively. Responds effectively to changingcircumstances. Remains focused when faced withcompeting demands. Makes reasonable adjustments toensure maximum effectiveness and motivation of self andothers.

(S) My duties and responsibilities for my recent employerwere to address pending conflict and grow thebusiness relations with only one particular account.However, after positive results, I was asked to handletwo more major accounts of the company.

(T) To show same dedication and passion towards twonew accounts to be handled without compromising mypresent account.

(A) I re-arranged my time table accordingly. I scheduled

meetings with my account on Mondays and tried tocomplete all necessary tasks/correspondencesrequired by my account within the day while Tuesdayswere for other accounts; I conducted trainings onWednesdays; Did store visits the rest of the weekunless a meeting was being called in by the office. Ofcourse I did adjust my schedule regularly toaccommodate important matters.

(R) I was able to adapt to the rigorous work load assignedto me. I was able to service all my clients to the best ofmy ability.

Customer Service Orientation is the willingness andability to give opportunity to customers, delivering highquality services which meet their needs.

Level 2 Adds value. Thinks about the customer whenundertaking day-to-day work. Questions how is this addingvalue for the customer? Makes decisions with the customer

inmind. Takes pride in delivering a high quality product orservice. Investigates service delivery and provides solutionsto problems.

(S) In the electronic industry particularly home appliance,the way to solicit sales is to just to push for volumediscounts.

(T) In return for giving me a chance by my customer to buildbetter business relationships with them;

(A) I resolved the conflicts between parties. I helped growour business by doing the following:

I religiously visited their branches and continued tocoach, mentored sales associates to do more; On callMondays to Sundays for any concern that may arisefrom the store regarding our product;

I generated data and analyzed the buying habits of theircustomers per branch;

I came up with system to track daily sales and salestargets for each branch;

I suggested to my account on what particular productper model to order per branch on a weekly basis:

I suggested various promotions for them to stir upsales;

I provided timely feedback to my customer on marketdevelopments.

(R) We were given more branches to display our productsin; we were slowly inching our way to get prime spots instores. Branch managers were happy with our servicesparticularly with fast business decisions from my part.

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Teamworking is about working co-operatively, acrosscultures and organisational boundaries to achieve sharedgoals.

Level 1 Works cooperatively. Willingly cooperates. Isnot afraid to seek advice from others. Puts in extra effortwhen needed to help others. Recognises that the ways ofgetting things done in different departments, organisationsand communities are not the same.

(S) One of my marketing campaigns was to have roadshows where we will set up booth inside the mall toshowcase our company products to mall goers.

(T) To organized a team to handle the project.

(A) I organized a team coming from different departmentsto conduct brainstorming sessions for the concept andthe roles they will be playing in the road shows. Icollaborated with the following:

Marketing team to come up with list of productsthat will be displayed in the booth;

Corporate Communication to come up with boothdesign and color scheme that is aligned with theregional directives;

Finance department to ask for budget for theproject;

Suppliers to bid on the construction of the booth.

Sales department, to negotiate with the schedule,lease contract and logistical works with the malland supplier.

(R) Successful road shows. We were able to execute theroad shows in time. It helped increase brand visibilityand sales. It fostered wonderful teamworking

experience.

Holding People Accountable involves the ability to betotally clear with others about what has to be achieved, towhat standard, by when, within what budget, and then makeclear their accountability for delivery.

Level 1 Provides direction. Gives clear instructions andlets people know what is expected of them. Acceptsaccountability for own actions and performance. Sets limitsfor others behaviour. Does not bully or harass and does nottolerate inappropriate behaviour in others.

(S) The company was experiencing sluggish sales.(T) I was tasked to increase sales.(A) In order to accomplish my task, I conducted regular

monthly meetings with my sales team andcontinuously updated them on the status of theirachievements. I had explained to them and madethem understand the importance in achieving salestarget and the reward for achievement. Having clearexpectation from both parties helped their buy-in forthe task. I had given them copies of sales target andbroke it down to per product per model so that they willknow how much of per product per model they have to

sell per month. I did also hold them accountable ifsales were not achieved. For sales associates thatachieved their sales target, they got the incentivesdue them. For those who failed for three consecutivemonths, they had to be replaced. Also, I hademphasized the conduct expected of them while inthe workplace.

(R) Sales team knew what was expected of them. Forthose who performed, they enjoyed the benefits of theirachievements. For those who did not perform, theywere sacked from the team.

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Administrative skills

(S) I was given the opportunity to own a Caltex gasolinestation Dealership.

(T) I was expected to abide by the Dealership agreementamong others.

(A) I initiated the hiring process from administeringexams to interviews to payroll. I filed the necessarydocuments for SSS. Philhealth, BIR. I conductedtrainings focusing on House Rules, CustomerService, Health, Sanitation and Safety protocols. I

strictly adhered to Environmental Compliance andWaste Management set forth by the governmentagencies.

I had also personally dealt with various governmentagencies and applied for business permits, firepermit and Insurance for both my staff and thestation. I sourced and procured office supplies andfurniture at the most reasonable costs. I didmonitoring and updating of Financial recordsmonthly and yearly.

I did solicit new corporate accounts; handled conflictmanagement when necessary. I kept important filesprivate and secure. I did daily banking transactionsamong others.

(R) Religiously abided by the Dealership agreement.Improved efficiency and effectiveness. Built strongerrelationships and cooperative teamwork. Maintainedconflict to a minimum. Enjoyed a smooth andorganized Business endeavor.

Communication skills

(S/T) Since I was hired to resolve conflict with SM and to growthe business with them, I had to make sure that allparties were aware of what my plans were to gain theirsupport.

(A) To the LG management, I made a Powerpoint presentationwhich included my marketing plans and MS Excel forbudget worksheets, profitability analysis, product mix

analysis and the like. Upon approval by the management,I made the same Presentation to our customer usingEnglish and fookien dialect to deliver the salient points ofmy marketing plan and points on how to resolve ourconflicts. We then discussed whats agreeable/doable ornot.

For our sales team, I used communication tools such as johari window to create better understanding betweenindividuals and rhetoric triangle technique to make mypoints more clear, efficient and effective duringpresentations and trainings. I also conducted regularexchange of notes from the sales staff and officemates . Imade the same powerpoint presentation to them so thatwe will all be on the same boat in achieving our goals.

(R) We gained back Customers lost confidence. Salesassociates were enjoying brisk sales which translated toincrease in financial reward.

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IT skills

I am proficient in utilizing Office applications such as MS Word,MS Excel, MS Powerpoint and MS Outlook. I am also well-equipped in handling web based applications such as theinternet either for research or for communication purposes. I amalso a SAP user early on in my career.

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Continue on a separate sheet if necessary.

EmploymentPlease details of your employment for the last ten years, or since leaving full-time education if this is sooner, starting with the mostrecent employment. Account for all your time, including voluntary work or other periods away from work. Please be aware that itwill not prejudice your application if you disclose a period of ill health or a period out of formal employment (e.g. time spent at homebringing up children).

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Dates (month/year) July, 2008 to Jan,. 2009 Location/country Pasig City, PhilippinesEmployer LG Electronics Inc. Positionheld Sales Manager

Responsibilities/DutiesTo resolved existing conflict with one particular account and To grow the Business by increasing sales,market share and brand visibility.

Dates (month/year) Jan. 2007 to June, 2008 Location/country Pasig City, Philippines

Employer Self Employed Position held Consultant

Responsibilities/DutiesDid consultancy work for various Caltex Dealers in preparing their 5 year strategic business plan fortheir dealership renewal. Also engaged in Foreign currency trading.

Dates (month/year) March,2005 to December, 2006 Location/country Hong Kong, Hong Kong

Employer Self Employed Position held Franchisee-Vision Unlimited

Responsibilities/DutiesEstablished business presence in Hong Kong. Trained and developed new dealers and members.Negotiated lease contract for the office in H.K. Did strategic planning for the new business venture.Did logistical work for exportation of goods from Philippines to Hong Kong among others.

Dates (month/year) Feb, 2003 to April, 2005 Location/country Manila, PhilipppinesEmployer Self-Employed Position held Frachisee-Caltex Phils. Inc.

Responsibilities/DutiesManaged day to day operation; ensured adequate manpower, ensured business permits are valid.Complied with Dealership/ Franchising agreement. Trained forecourt attendants. Implemented CaltexMarketing programs. Solicited customers. Prepared Financial statements for taxation.

Dates (month/year) April, 1997 to Dec. 2002 Location/country Makati City, PhilippinesEmployer Caltex Phils. Inc. Position held Retail Councellor

Responsibilities/Duties

To do Administrative work e.g. to look for new dealer applicants and evaluate their applications; to

look and evaluate property to lease and negotiate contract; To process financial concerns like creditreconcilliations, rebates and the like; To advise, coach and mentor existing Caltex dealers on ways todo business based on Dealership Agreements; To ensure the growth of Business.

Add and/or continue on a separate sheet if necessary.

Declaration

I declare that the information I have provided in this application form is, to the best of my knowledge and belief, correct andcomplete.

Warning: if you include any details that you know to be false or if you withhold relevant information, you may render yourself liableto disqualification from the recruitment exercise or, if appointed, to dismissal.

N.B. If you submit your application electronically, typing your name will be taken as being as binding as your signature.

Your signature/name Allan Cu Ong Date October 27, 2009

The British Council will use the information you provide in this form to process your application.If your application is successful and you take up employment with the British Council, this form will be kept on your personnel file.If your application is unsuccessful, this form will be kept on file for one year after completion of the recruitment exercise.

Ao-09-01 External Application Form

Documents

Transcript of Ao-09-01 External Application Form