ANZ BANKING GROUP RETIRED OFFICERS’ CLUB (N.S.W.)

ABN 19 337 817 538

Welcome to our November 2020

NEWSLETTER PRE “CHRISTMAS GREETINGS FROM THE PRESIDENT’S ISOLATION DESK”

WOW!! WHAT HAPPENED T0 2020. I CAN VAGUELY REMEMBER BEING ELECTED PRESIDENT AT THE AGM IN FEBRUARY AND BRIEFLY SETTING OUT THE INCOMING COMMITTEE’S PLANS INCLUDING OUR INTENTION TO DISTRIBUTE THE CLUBS FUNDING TO BENEFIT THE MAXIMUM NUMBER OF MEMBERS. “THAT WAS IT”. WITHIN 2 WEEKS WE WERE ALL IN TOTAL LOCKDOWN AND THE COMMITTEE COMMENCED CANCELLATION OF ALL LUNCHES AND EVENTS WE HAD PLANNED. LIKE THE MAJORITY OF MEMBER’S, I AM SURE, HEATHER & I LOCKED OUR CARS IN THE GARAGE AND EMBARKED ON THE ONE EXERCISE THE GOVERNMENT ALLOWED, THE GREAT WALKATHON. WE REUNITED WITH NEIGHBOURS WE HAD NOT SEEN FOR YEARS AND, AS WE EXPANDED OUR WALKING HORIZONS MET PEOPLE WE HAD NEVER KNOWN BEFORE BUT WHO WERE HAPPY TO HAVE A CHAT, SOMETIMES TELL THEIR LIFE HISTORY, FROM A COVID SAFE DISTANCE AND ,OF COURSE, INTRODUCE US TO THEIR NEWLY AQUIRED DOG. I NEVER REALISED HOW MANY BREEDS OF DOGS NOW EXISTED UNTILTHE GREAT COVID WALKATHON. DAILY, OUR NEIGHBOURHOOD TRANSFORMED FROM A SERIES OF NEAT GARDENS TO ALMOST PROFESSIONALLY MANICURED PARKLANDS WITH GARDENS EDGED, HEDGED, TRIMMED & MOWED WITHIN AN INCH OF THEIR HORTICULTURALLY DEEMED LIFE. UNFORTUNATLY THE TRANQUILITY OF COVID LIFE WAS SHATTERED WHEN SOME RESTRICTIONS WERE LIFTED AND I WAS ABLE TO RESUME COMPETITION TENNIS.

PRESIDENT Terry Auld 30 Christel Avenue Carlingford NSW 2118 Tel 9872-1672, M 0402-111-323. Tauld60@gmail.com

SECRETARY Graeme Bool 6 Jamberoo Place Bangor, NSW 2234, Tel. 95434337, 0427-125-327

grGraemebool@outlook.com

HON. TREASURER Mike Cunneen 27 Leicester St Epping NSW 2121 Tel. 9876 6969, 0411 639 317 mikecunneen@optusnet.com.au

WELFARE OFFICER Ken Dighton P O Box 16 New Lambton NSW 2305, Tel.0423 104389 kendighton@bigpond.com

EDITOR KEITH MORRIN 118 Birdwood Road Georges Hall NSW 2198 Tel 9724-5016 kandjmorrin@optusnet.com.au

IN MY USUAL COMPETITIVE MANNER I WENT FOR THE UNRETURNABLE BALL AND RUPTURED MY ACHILLES TENDON. FOR THE PAST 8 WEEKS I HAVE BEEN DOING THE “MOON BOOT SHUFFLE” AND WILL BE OFF THE TENNIS COURTS FOR AT LEAST ANOTHER 6 MONTHS. “BRING ON 2021” AS WE ARE ALL AWARE THE ONSET OF COVID HAD A MAJOR IMPACT ON THE ACTIVITIES OF ANZROC BUT THE COMMITTEE WERE DETERMINED TO MAINTAIN A REGULAR CONTACT WITH OUR MEMBERS, MAINLY THROUGH THE MONTHLY NEWSLETTER. I WOULD LIKE TO THANK ALL THOSE MEMBERS WHO HAVE CONTRIBUTED TO THE NEWSLETTER WITH OLD PHOTOS OF TRAINING COLLEGE COURSES, OLD BRANCHES AND OTHER ITEMS OF HISTORICAL INTEREST. IT IS INTERESTING TO VIEW THE PHOTO’S OF YESTER YEARS AND REALISE HOW YOUNG WE ONCE WERE AND HOW BANKING HAS CHANGED. WITH PHYSICAL MEETINGS ON HOLD A SMALLER GROUP OF COMMITTEE MEMBERS COMPRISING ANGELO BRIGANTI, GRAEME BOOL, SEBASTIAN ZAMMIT & MYSELF DECIDED WE WOULD HOLD A REGULAR MONTHLY “ZOOM” MEETING TO ENSURE ITEMS OF PARTICULAR CONCERN FOR THE CLUB CONTINUED TO RECEIVE ATTENTION AND NOT PLACED IN A “FOR THE FUTURE” BASKET. OUR FIRST ZOOM MEETING WAS ALMOST DIRECTLY OUT OF FAWLTY TOWERS. HOWEVER, WE PERSERVERED AND GRADUALLY BECAME REASONABLY COMPETENT. WE ALSO JOINED AN INTERSTATE ANZROC MONTHLY ZOOM MEETING WITH REPRESENTATIVES FROM OTHER CLUBS TO EXCHANGE IDEAS. THIS HAS BEEN VERY BENEFICIAL AND HAS ALSO GIVEN US SOME POSITIVE INSIGHT INTO HOW THE BANK’S SENIOR EXECUTIVES VIEW THE VALUE OF ANZROC AUSTRALIA WIDE. WE WILL SHARE THESE IDEAS AND VIEW’S WITH THE WIDER MEMBERSHIP EARLY IN THE NEW YEAR. I WOULD LIKE TO EXPRESS MY THANKS TO ALL THE COMMITTEE MEMBERS FOR THEIR INPUT DURING THE COVID PERIOD WITH PARTICULAR MENTION TO THE FOLLOWING. GRAEME BOOL, ANGELO BRIGANTI, SEBASTIAN ZAMMIT, KEITH MORRIN & OUR HONARY MEMBER JANINE MORRIN FOR HER GREAT EFFORT IN ASSISTING TO COMPILE THE MONTHLY NEWSLETTER. (JANINE IS NOW REFERRED TO AS THE LOIS LANE OF THE ANZROC GAZETTE). A VERY SPECIAL THANKS TO OUR DEDICATED WELFARE OFFICER KEN DIGHTON. ON BEHALF OF THE COMMITTEE I WOULD LIKE TO WISH ALL OUR MEMBERS & FAMILIES A VERY MERRY CHRISTMAS & A HEALTHY & HAPPY 2021. WE LOOK FORWARD TO CATCHING UP IN THE NEW YEAR. TERRY AULD PRESIDENT

Club Report to Members.

As our President has stated in his report above, 2020 has certainly been a very different & difficult year for all.

The Club has maintained the communication link with members via our monthly NL, and we thank all who have contributed each month.

Looking forward to 2021, and with gradual relaxation of Covid-19 restrictions by the NSW Government, we are determined to return to recommencing our functions & luncheons supporting members in both Metro & Country Charters.

In 2020 we were unfortunately only able to have 2 ( January & February ) luncheons in Metro and virtually none in Country districts, when lockdown occurred around mid March, and we were therefore unable to support members, under our Subsidy policy which was approved for 2020 at our February 20 Committee meeting.

Over the next few weeks, we will be reviewing this Subsidy Policy, and level of support we will provide to members who attend various functions & luncheons in 2021, and details will be included in our January 21 Newsletter.

Thanks again for your great support during 2021, and we wish all a very Happy & Safe Christmas New year break.

CLUB ANNUAL GENERAL MEETING (AGM)

Our detailed above in Club Report, we are commencing our first Hub luncheon in Metro in February 21, with venue & arrangements to be advised to members in early course.

This luncheon will also be our AGM for 2021.

The Club belongs to all members, and all Committee positions are declared vacant at the AGM.

If you require a rundown and duties of any position, please contact either of:-

Club President Terry Auld email tauld60@gmail.com m 0402-111-323

Snr VP Angelo Briganti email carpi1@bigpond.net.au m. 0411-125-242

Club Secretary Graeme Bool email graemebool@outlook.com m 0427-125-327

We have been informed by our Esteem Life Member & Welfare Officer Ken Dighton, that after many years on the Club Committee, he will be stepping down from his role in 2021. Ken has given exemplary service to the Club over many years, and occupied various roles along the way, including being Club President. We certainly thank and are most gratefull to Ken, for his service, especially in latter years as Club Welfare Officer.

What an outstanding job he done in this role. That now leaves the Club, with a huge task to fill this position. Contact with our older & sick members, is the primary focus of our charter, so we need to fill the position quickly. If you think you can do this role, and you do not have to be Metro based, ( Remember Ken lives in Newcastle ) and contact is via phone, so where any member lives is not a an issue. Phone cost for this purpose are reimbursed by the Club annually. If you require any details of the Welfare Officers role or any position on the Committee, again please contact any of above 3 , or even a phone call to Ken, who we are sure will give you a full rundown of what he does. Bereavements Monica Sargent Our member Stephen Sargent informed us via the following:- Hi Graeme, Ken and members, It is with sadness that I wish to let all know of the passing of our beloved mother and wife of John Sargent. Mum suffered for a short time but spent years looking after Dad with his battle with Parkinsons.

She loved getting the newsletter and would take delight in reading it to Dad , particularly the jokes.

She wanted to thank all concerned for continuing to mail the newsletter and she wanted us to let you know

that she no longer needs it has she was quite frugal and would hate to see paper

been wasted and money spent on mail !

The family regards to all.

Sincere condolences to Stephen and family from Club members.

New Members.

No new members since last month.

TO ALL OUR NOVEMBER BIRTHDAY MEMBERS

THE HONS Jim BICKERTON 8th Lloyd GUTHREY 27th Olive BOURKE 27th Jan HAWKINS 25th Ron BRACKEN 29th Bill (William) HORTON 19th Ivan BRIGGS 3rd John LEAVER 18th Geoffrey COX 6th Phil MYERS 21st Ray CROMPTON 19th Noel RYAN 22nd Alf EVANS 30th Barry SMITH 21st Bruce FOSTER 21st Bob WILLIAMS 21st Jan Hawkins is the latest member of the "Hons". Welcome Jan

NOVEMBER BIRTHDAYS Tim BARKER 15th Bernie MICKLE 3rd Peter BIRCH 9th Kim MOGAN 15th Shirley CASBOULT 18th Alex MORGAN 6th Geoff COWAN 20th Mark NIGHTINGALE 28th Gary CULMER 22nd Lindsay NORTON 20th Danny DE VERE 25th Violet PELOE 24th Ken DIGHTON 23rd Noel PRATT 17th Eddie FIDDOCK 8th Brian RAWLE 23rd David HARRIS 27th Sharyn SERGEANT 3rd Paul JEPSON 10th Robert STREMPEL 6th Robyn JURD 14th John SYPOTT 3rd Paul MAWRUK 1st Joe VAN DAM 17th Jim McVEIGH 2nd Geoff WRIGHT 20th Peter MEERS 29th Robert ZIEMS 14th

Welfare Report Ken Dighton – Welfare Officer Report for November 2020 Sick List : We wish the following members (and any others for that matter who are not well) good luck with their various health issues:

Ian Auld – Ian has received the “all clear” from his cardiologist, and life is returning to normal. He attributes his good recovery in no small way to an appropriate measure of red wine.

Phil Newsome – Phil says he has “been better”. In fact, he has had more than his fair share of health issues. Recently he suffered a small stroke, which left him with what appears to be a permanent loss of sight in one eye. Always the optimist, he is carrying-on regardless. Best wishes Phil (to Helen too).

Reg Smeaton – Respected Life Member Reg has received the most unwelcome news that a tumour has returned. He commenced immunotherapy in recent days and he will undergo this treatment monthly, initially with a check in 3 months’ time. Sincere best wishes old fella.

Tony Schembri – In the past three months Committeeman Tony has been through the wringer, from a health perspective. It began innocuously enough with damage to his shin on his car door. I won’t go into detail here, but suffice to say Tony has had to deal with quite a number of serious ailments since. Hang in there Tony, and we wish you a full and swift recovery.

I made contact with the following esteemed Honorary Members on the November Birthday List, and extended our best wishes for the day and for the year ahead: Olive Bourke (94) – I wasn’t able to make contact with Olive regrettably. I phoned

her aged care facility a couple of times but they were busy and getting the phone to Olive (or Olive to the phone) proved to be difficult. I did, however, leave a message. We sincerely hope you received our message Olive, and that you are in good health and you had a happy day on the 27th.

Ron Bracken (86) – Ron had open-heart surgery earlier this year and spent 2 weeks in hospital. He had an aortic valve replaced. All pretty good now, and he’s back into bowls twice a week.

Lloyd Guthrey (86) – I received a message from Lloyd, the text of which is: “Great to hear from you Ken - and thanks for the good wishes! We have been very fortunate here in Perth and, whilst travel interstate had been difficult, recent changes have given us more options although NSW and Victoria still mean a period of quarantine on return. In fact, we are planning a family get together in Adelaide later this month with family from Brisbane, Sydney and Perth! Hopefully the easing of restrictions in NSW will continue and your meetings able to resume soon We appreciate receiving the newsletter and having some, albeit remote, contact with many old bank friends. We both continue to enjoy reasonably good health. I have several lunch groups and my bowls whist Jan is a member of several groups involving lunches and craft etc. as well as enjoying her bridge. We both send our best wishes to all ROC members. All the very best. Lloyd”. Thanks Lloyd, the good wishes are reciprocated, although recent developments on the Covid19 front probably have caused your family event in Adelaide to be postponed.

Phil Meyers (88) – Phil said he is well except for a few old-age issues, but these are kept in check and tolerable through the good offices of his doctor (quite a few of us rely on this external assistance Phil).

Barry Smith (86) – As usual Barry was positive about being 86 and life in general. He said he is “fine” and all follow-up tests for his tumour etc have been positive (positive results that is). He was enjoying a family BBQ when I phoned. He continues to be well looked after by Wilhelmina!

Geoffrey Cox (87) – Geoffrey said he has “a few aches and pains” but generally he is OK. He no longer plays golf, but he enjoyed a nice birthday lunch with family and friends at his old club.

Jim Bickerton (85) – Jim recently (post birthday) had a “turn” while waiting to play a game of bowls. Fortunately, a quick-thinking fellow bowler had an ambulance on scene quickly and Jim was carted off to hospital, where he spent the next 3 days. The diagnosis was a blood clot. Thankfully, Jim is now at home fully recovered. A good ending Jim, best wishes.

Ray Crompton (85) – Ray said he is OK, but “if I had known I was going to live so long I would have taken better care of myself” – the sentiments of many people Ray! While his mobility is not as he would like, he is able to visit his neighbourhood shops on his mobility scooter, and this way he is able to regularly interact with the locals. He has family nearby and they all take good care of him. Ray extended good wishes to all, and in particular Ian Auld and our Editor, Keith Morrin.

Bill Horton (85) – Bill travelled out to North West Sydney to catch-up with old mates Peter Bradford and Barry Thompson. What was planned as a sedate morning tea morphed into a long morning tea, finishing well into the PM (of course they all still remember fondly the long lunches in days of yore). Bill is well and successfully negotiated his now mandatory driving licence test.

John Leaver (85) – I wasn’t able to make contact with John, settling for leaving a couple of phone messages. I am hoping he is away enjoying himself, and more importantly that he is fit and well. Perhaps we will hear from him later. Best wishes John.

Ivan Briggs (86) – We are aware that Ivan is now a resident of a high-care facility, and we haven’t been able to contact him. Best wishes Ivan.

Bob Williams (83) – Bob said he awoke as usual on his birthday (always a good first step in the morning!), and celebrated at lunch with his wife Jocelyn, 2 daughters, and grand kids. It was a nice day. He is well and his two vintage/classic cars continue to give him a good interest, however, the usual car club outings have been on hold due to Covid19. Bob said to say “Hello” to anyone who knows him.

Bruce Foster (81) – Unfortunately, no success in making contact with Bruce. I left him a couple of phone messages. We hope you had a nice birthday celebration Bruce, and we hope your health is good. Best wishes for the year ahead.

Alf Evans (82) – Alf is another I wasn’t able to contact, again settling for a couple of phone messages. We hope you have an enjoyable birthday on 30th Alf and hope that you are fighting fit. We will no doubt catch-up in due course. Best wishes.

Noel Ryan (82) – Noel is well. He celebrated #82 with a family do on the Saturday and an invigorating swim with his northern beaches swim club on Sunday. He is a life member of the swim club, as is our ROC legend Barry Smith. Wife Joan is doing well too.

Jan Hawkins (80) – Jan is our latest member to join the illustrious Hons. She said this turning-80 caper is not too bad at all. On her birthday she was picked-up from home in a limousine, had champagne, received flowers and hampers, and enjoyed a lovely lunch. A bit decadent it would seem, but overall a very enjoyable day according to Jan. She was probably due for some relief because she recently had some surgery on her back which necessitated a one-week stay in hospital, 2 weeks

in rehab, and then 4 weeks of Out-Patients rehab. Best wishes for a full recovery Jan.

It's great to occasionally get confirmation that our Newsletter is widely read. I had a call from a gentleman from the far south of the State seeking to obtain a member’s phone number. He had seen the paragraph in October’s Newsletter about George McKinnon celebrating his 97th birthday. It turned out that the caller was George’s god-son (the son of George’s best-man at his wedding quite a few years ago). I believe they had a nice chat. Don’t forget to keep me informed of members’ illnesses, operations etc. And best wishes to all for the 2020 festive season, and I sincerely hope 2021 is a happy and healthy year for everyone. Addendum to Ken’s Report for November.

Ron Miller. We have just been informed that Ron has had a difficult period over the last couple of months. Our member Ray Brennan spoke with Ron and advised the following:-

Have spoken to Ron. A week or so ago he was unwell, deteriorated and taken by ambulance to Westmead. Surgery ultimately followed and a stent inserted. Many tests were carried out as his blood pressure had fallen dangerously low and heart rate rose. Apparently section of his heart had a major malfunction with section of heart stopping. Transferred to private hospital and defibrillator used which fixed the problem. Has to take it very easy for six weeks or so. Sounds like the worst is over but he certainly had a scare. Thanks Ray

All the best Ron, and trust you are on the road to full recovery.

Nostalgia Corner

1963 ANZ BANK WAGGA WAGGA Flo Riseborough commented on the above photo of Wagga wagga branch staff from 1963. Dear Graeme, I was reading the June 2020 R.O.C Newsletter and saw the Wagga Wagga Branch Staff photograph from 1964. I thought I recognised Lance PEARSON in the back row but the names supplied by Allan Aylward had Lance ARMSTRONG. I checked with Lance, a friend from my school days in Young who also worked with Bob in the ANZ Branch at Young about 1960/62, and he confirmed it was him in the photo. He had an original photograph with all the names on the back, except one, which he has sent me. I thought it may be of interest to ROC Members. Kind regards, Flo Riseborough.

Correspondence from members. Ken Dighton writes:

Last month’s Newsletter certainly brought back some fond memories of our family’s many happy times at the Staff Club flats at North Haven. I had forgotten how cheap that holiday accommodation really was, even back when our salaries weren’t a lot. The purchase price of the property certainly

seemed to be good deal (and I understand our current ROC Treasurer Mike Cunneen had a big hand in it).

I well remember the late caretaker Mrs Priddle who lived across the road and kept a very close watch on things. The Committee was on a good thing there, she was utterly reliable and ran quite a tight ship. The property was enhanced when the old house next door was purchased later, and a games and BBQ room and swimming pool were constructed on that block.

I continue (usually once a year) to go to North Haven for a break, it’s still a delightful place. Unfortunately, the flats are now leased out after being sold by the Staff Club. And I still get a touch angry when I think of that wonderful solid asset being disposed of for no good reason. I know I should move on, but I’m still trying to find a compelling reason for the decision to sell the property.

I’ll enjoy my week in North Haven during April next year!

Cheers, Ken

Paul Jacka wrote. Graeme Thanks for the Newsletter with a difference. In the photo at the Melbourne College one R.T.Elliott was one of my fathers Clerks at Wagga late 50's. Reg was a terrific Rugby League player playing for Wagga Magpies and in fact represented Riverina against France at Wagga. Reg had an appropriate nickname "The Count" as her was an impeccable dresser! Greg Raby: Greg was my Advance Clerk at 70 William St. in the 80's and was great value. He was a very good golfer playing at Fox Hills. Vale Greg, Paul Jacka Jim Pearson Ian Jarratt wrote. Hello Graeme, Sorry to hear the news about Jim Pearson who I worked with at some stage of my career in the Bank. Really nice fellow and was a pleasure to know and work with. I also have fond memories of the flats at North Haven having stayed there for several years with a group of bowling friends from Umina Bowling Club where we played at one of their prestigious carnivals for several years. Best wishes to you and your family, stay safe and looking forward to when we can meet again. Ian Jarratt

Esanda Reunion. Doug Richardson wrote. ESANDA REUNION. Hi Graeme! Just an update from the Esanda Ltd reunion on 11th Nov. Despite a lot of apologies only 7 turned up to the Harbourside Hotel, Lower Fort St. The Rocks. Attendees were:- Brian Manual (Automatic!) Special Advances George Harloe Dealer Finance Eddie Kingswell Dealer Finance Wayne Smith, Leasing Bob Jones, Dealer Finance & Mgr Esanda North Sydney Barry Harris, Dealer Finance & Mgr Esanda western Sydney. Doug Richardson, Special Advances, Commercial. A lot of reminiscing and of course a lot of lies too were told during the afternoon. Hopefully another group gathering will take place in 3 months time and a mention in the news letter would be appreciated. I will let you know of an exact date later on. Kind regards-and stay well and safe. Doug Richo. Note from Jim Richardson re Newcastle Christmas Function. A* N* Z N E W C A S T L E / HUNTER AREA Dear Colleagues, Greetings, We trust that you and your families are safe and well in these unusual times. Whilst there has been some easing of restrictions at our luncheon venue, Cardiff R S L Club, the committee has considered the situation and decided in view of our age group and transport requirements that the usual November function be postponed until early 2021. Perhaps by then the position may have further improved to allow us to gather and we will look at March as a possibility. Let us hope that 2021 is a kinder year to everyone. Best wishes to all. Jim & Cheryl Richardson 18th November, 2020 Convenors 4943 8031 Mob: 0419 602 087 Email: jimcher@exemail.com.au

EMANZA CENTRES OPERATIONS IN THE ANZ LATE 60’S/70’S.

Jeff Pitt from Victoria has recently undertaken a project & research of old Emanza Centres operations in the Bank, during late 60’s & 70’s.

Some very interesting facts & items, that will stir a few memories of those who worked in the Emanza Centres during that time.

Jeff’s report & resume of the Project is as follows. NSW EMANZA Centre: Branch Conversions

After the successful early conversions of city branches in Melbourne, Bruce Strudwick was appointed to move from Melb to set up the EMANZA Operations in Sydney. Bruce had been working in Printer Liaison (with Ian Millard assisting) redesigning special and over-printed cheques, liaising with customers re why this was necessary and working with our cheque printers on the quality of their MICR encoding. The Sydney MICR Centre Team was established on the 2nd floor in Kent & Market Streets, and staff amenities and record storage on 4th floor there. There was a branch (Kent & Market Sts) on the ground floor and perhaps at a later time Methods Department NSW on the first floor.

Bruce later arranged for ANZ to lease the whole 2nd floor of the GE Building in nearby 103 York Street and to use time on their GE225 (with ANZ supplying operating staff for ANZ work) until the EMANZA Centre was established in Nth Sydney with ANZs own GE225. This 2nd floor had offices for Senior Manager Bruce Strudwick, his personal Secretary Denise Charles, Operations Manager Ian Millard and the Shift Supervisor Ian Gardner. Ian Millard had been on the Systems Programming staff in Melb and was selected for this post to utilise his programming knowledge on-site with new systems installations. He arrived in Sydney in August 1968. Staff had a Lunch Room area and Lockers next door for their personal items. The building at 103 York Street was very old and had wooden beams on which the flooring rested and it was of some concern to Bruce and Ian Millard as regards the weight of machinery being installed. Both the weight of computer equipment and the number of proof machines to be installed was often raised. There was a rear entry for bank vehicles to access 103 York St via Clarence Street.

Bill Gregory arrived in July1968 as Supervisor MICR Centre and became the manager of EMANZA Branch Liaison with teams recruited and trained around a team structure comprised of an Account Numbering

Bureau, Personalisation/Pre Conversion, Branch Conversions and Conversion Follow Up.

The first task was to continue the schedule for personalisation of the branch cheque & deposit books. Printing of cheque and deposit books was entrusted to Cheque Printers and Encoders. Branch cheque book cabinet requirements for installation was a key component as was delivery of cheque and deposit books. These cabinets were set up for each branch with their cheque & deposit books, ready for delivery into branches by carriers. Branch staff were advised/coached on new customer and existing customer ordering procedures. When sufficient penetration of personalised books was achieved, the schedule for conversion planning could commence.

On Bill's first day at the office, he met with Bruce Strudwick at York St, and was introduced to some other team members including Ian Millard (Computer Manager from Melbourne), Richard Gillard and "Maudie" Smith (both Data Entry Supervisors ex Melbourne), David Mills, Peter Feeney and Ray Atchison (computer supervisors). and Ian Gardner (Supervisor Central Proof). Also Don Penson who was to be Head Messenger. They then strolled down to Kent &Market Sts, introductions all round including Account Numbering Bureau staff of Pauline Smith (Leader), Denise Robins, Gail Atkins, Carmel Mawson. Then Rod Prosser, Peter Kearey, Peter Ainsworth, Kaye Horton, John Evans, Leah Howlett and Bill Hurworth who were in the Personalisation Team and later to be involved in Branch Conversions. (Bill Hurworth and Carmel Mawson may have arrived later).

Central Proof was established at 103 York Street on 2nd floor under the control of Ian Millard with Ian Gardner as the Shift Supervisor with initially five Proof Machines (NCR 450) which expanded across the floor as branches came on system. Colin Benzie, Ray Atchison, Margaret Selby, Kathy Pettit, Graeme Millar and Jim Baumgertel were early supervisor/operators at Central Proof. Also on level 2, Computer Entry had desks and Punched Paper Tape Machines to enter transactions onto PPT so that these could be captured direct to computer Magnetic Tape for processing.

The GE225s were on the ground floor in a secure area. Don Penson and Receipt & Dispatch were at the Clarence Street end, giving easy access to vehicles and the street.

As the GE225 came into service, Ray Atchison, Peter Feeney, Peter Janz, Graham Player and Colin Benzie trained up as computer operators and later Rod Hill. Shift work was introduced as the workload increased and more and more computer time was needed to update daily all customer accounts kept on Magnetic Tape masterfiles and to produce Customer Statements and the Daily Reports for the branches.

Sydney Conversions to GE225 commenced at 10 Oct1968 with York & Erskine Sts branch under Manager Mish Richardson and Accountant John Bottell. Mish and John were both great supporters of the occasion. The conversion process was led by Rod Prosser with Peter Kearey and Kaye Horton in support. Wynyard, Kent & Market and 131 Clarence St were

other early conversions in 1968.

After several conversions the team was joined by Nick P Zakris (Paddington Branch) and Geoff Boyton. These two gents became the Conversion Team Leaders who were both excellent officers and performed their duties with merit. Some others to join the Conversion process were Tony Eccles, Tony Power (who later moved to Computer Ops at 103 York St), Neville Hailston, David Kerr, Denise Lucas, Carolyn Lord, John English, Aldo Circosta, John Evans, John Renwick, Ross Comber and Warwick McKenzie. Phil Bible remembers other team members Peter Blom, Ross Clymo, Phil Clarke, Chris Balzer, Keith Pardekooper, Lindsay Settree and Larry Jakka. Geoff Boyton remembers Warwick Player, Chris Styles, John Flanagan, Graham Wilson, Bob Kennedy, Carmel Pether Pat Turnbull and Rex Bennett.

In early 1969, H. John Cameron was transferred from Melbourne to Head Ledger Keeper Pitt & Hunter Sts Sydney. Accountant was initially Ian Hiscock, but Phil Bible remembers John Penn being in place during conversion. They were responsible for getting that large branch ready for computer conversion where Phil Bible was the Team Leader. This ultimately went smoothly. Martin Place & George Street followed. Phil also led converting King&George Sts, & Canberra.

Account Numbering was bolstered by Helen Mayberry and Lyn Bray. Carolyn Lord also did some work in Account Numbering Bureau. Helen Mayberry later joined the Conversion process and was one of the stalwarts in Canberra branch conversions in1972. As conversions proceeded there was a need for a post to answer Branch questions and processing queries. This task first fell to Kaye Horton who answered the telephone switchboard, a 5 line Sylvester set up (cables and plugs). In addition to enquiries she would direct incoming calls to intended recipients; later taken over by Denise Lucas and a team of 6 operators which grew to 20 after move to North Sydney.

As personalisation of ANZ Branches in Melbourne had been finalised, an ES&A team of Phil Dunstan and Ian Manley spent February 1970 in hot and humid Sydney and worked with Bill Gregory and his Branch Liaison team to learn the process of personalisation in ANZ branches in Sydney. Ian and Phil spent most of the time working with (and helping) personalisation teams of 3 working in branches and learning the process of account numbering, advising customers of the changes to take place and introducing branch staff in the implementation of encoded cheque and deposit books. When the ANZ branch conversions started the teams could then commence on the personalisation of the ES&A branches to prepare for their later conversion to GE225. Two ES&A staff (Jan Wright and Lexie Ward) were allocated to assist with ANZ branch conversion and be ready to assist with ES&A branches.

One of the interesting metropolitan branches was Burwood Branch with John Christie(Accountant) which was at this time the banker to St George Building Society. Their customer accounts were allocated a run of numbers at the end of the spectrum. When the branch was converted to computer all St George accounts appeared together at the end of the branch reporting. A page break mechanism in the branch reports allowed easy separating of the various reports into the St George category. This may have caused some minor problems when first going over to H6000 processing. They of course later became St George Bank.

John Renwick was recruited in Nov1970 from the branches by Jim Paton, and recalls his work from Apr1971 as a Team Leader in Bch Liaison in CBD and Metro converting ex-ES&A branches in the CBD and inner suburbs, then both ex-ANZ and ex-ES&A in outer metro areas. In 1972 this was extended to include the ACT

branches. John Renwick left EMANZA when he and John Walsh (NSW DP Operations) were selected to become computer programmers in Melb in Jan1973 which started a new phase in their lives.

Peter Feeney recalls his recruitment in late 1968 from within the Bank in Sydney by being interviewed by Bruce Strudwick. Operations were expanding very rapidly with branch conversions and Peter took only 6 months to go from having no idea what a computer was to becoming an operations shift supervisor. By Oct1970, 27 NSW branches had been converted, utilising networks of car-runs to ensure overnight processing of all ANZ customer bank accounts and return of reports to branches time-critically next morning. Peter had moved to VIC for programmer training before ANZ opened the new North Sydney EMANZA Centre in mid1971.

EMANZA was purpose built for Data Processing along the same lines as other ANZ Data Centres with an emphasis on security. Even for Level 3 at Nth Sydney where the canteen was located near the windows, those windows were bullet-proofed with a steel shield. Premises Dept NSW would have supervised the build and no identification of ANZ appeared anywhere.

Bruce Strudwick was the first Centre Manager and responsible for all windows being bullet-proofed as he had queried their strength and was invited to throw a brick at them. “Struddy” was an avid cricketer in his day and when his brick broke the window ALL were replaced with Bullet-Proof steel. He also remembered when at 103 York Street some bricks were thrown through the Honeywell windows as a Vietnam War Protest to an American Company. They too ended up with Steel Windows.

Emanza Centre was organised along the following lines in hilly North Sydney:
- Receipt & Dispatch on Level 2 (for all car runs, and sorting of mail and branch bags) and carparks

were over Levels 1 & 2 with entry from 112 Miller Street where an ANZ Branch was on

ground floor
- the main 173 Pacific Hwy entrance on Level 3 had Snr Managers office and Admin, then Branch

Liaison & Accounting, together with the canteen and recreation area
- Data Entry on Level 4 managed by Richard Gillard
- Computer Ops (for GE225s) also on Level 4 managed by Ian Millard
- H6000 Ops initially on Level 5 managed by Bob Samuels, then Ray Atchison
- North Sydney Proof on Level 5 (Pacific Hwy end) managed by Barry Rogers with 5 NCR450's and

one 716 encoder machine from City Proof. Moved to Miller St end when H6000 arrived. - Level 6 had 2 very large Diesel Backup Generators in case of electrical power outages to the building. As the very large H6000 computers did not enjoy the 8 second delay for the

Generators to take over, an un-interruptable power supply of batteries were installed to remove this delay.

Vehicle traffic was one way, in from a laneway running to the left of the branch at 112 Miller Street to approx half way along the building and exiting on the right hand frontage at 173 Pacific Highway.

Two GE225s were installed in North Sydney at opening. H6000 and Dataplex (Keyplex) systems were started to be brought on line in late 1973. Melb personnel were on-site to resolve communication problems between H716 and H6000 systems as they were brought up to production status.

At the time of the move Operations and Data entry were still one unit, but shortly thereafter the organisation structure was as follows:

Senior Manager Data Processing Manager Computer Operations Computer Processing Supervisor Shift Supervisors Operations

Bruce Strudwick
Ian Millard
Robert Samuels
Initially Paul Day, Tony Power, and Graham Player. Later,
Dave Mills, Ray Atchison, Bruce Fraser, Wayne Fabricato, Bruce Kerslake, Ron Peterson, Phil O’Regan, David Martin.

Tape Librarian

Supervisor Data Entry
Shift Supervisors Data Entry

Managers Proof Centres

Manager Branch Liaison & Acctg Team Leaders

Manager Administration Building Supervisor

Barbara Dryvenside GE225, Kaye Paterson H6000 and
Louise Burch
Richard Gillard
Colin Benzie, Peter Bold, later John Walsh, Jim Baumgertel , Chris Bryce, and Graeme Millar

Ken Willis, Ian Gardner(City), Barry Rodgers (NthSyd), then Jeff Mazoudier
Bill Gregory
Nick Zakris , Geoff Boyton

Charles S Brackenridge
Brian Merchant (with assistant Jim Parker)

The Proof team then was Ross Kirk, Jim Baumgurtel, Dave Barker and Graeme Millar as the first male staff with Margaret Selby, Sue Chivers, Cheryl Nicholas, Marilyn Hunter and 1 other?

In 1973 changes were made in the management structure when Ian Millard started to create EMANZA QLD. Bill Gregory to Manager Computer Operations.
Charles S Brackenridge to Branch Liaison & Accounting
Nick Zakris to Administration

Bill Gregory left in late 1974. Bob Samuels became Manager Computer Processing and left in 1980 when Ray Atchison took over. Richard Gillard became Manager Data Entry.
Ray Atchison became Officer In Charge Operational Control, then Denise Harnecker and finally Bruce Kerslake. David Mills became Officer In Charge Computer Processing then Wayne Fabricato and Bruce Fraser. In the late 70s David Mills transferred to Esanda Vic and Bruce Fraser left to work for Honeywell in Melbourne. Wayne was promoted to Manager Central Proof and Gordon Murray then took over this role until the transfer to Mount Waverley Victoria in 1984.

Peter Feeney also remembers being co-opted in 1971 into a team from Melb which worked on a time- critical GE225 project which used the time available on the Sydney GE225 in the daytime at the newly constructed North Sydney Computer Centre with living for two weeks at a time in a house in Greenwich.

Ian Millard remembers he went to the States in Nov1974 to test new cheque reader/sorter equipment at Honeywell, Oklahoma City . Ian had previously sent them two cartons of paid cheques, credits and internal debits to use for testing . The vouchers were a fair selection of what we had to deal with and included ones with staples, some with stamp duty stuck on and in some cases lots of it, vouchers repaired with sticky tape and vouchers not of the correct paper weight. Honeywell had never had such a mixture of test paper. The sorters worked well. Ian then met up with Bill Collins at Honeywell in Phoenix and they went onto San

Francisco and Seattle visiting banks. Ian left to head up EMANZA QLD in late January 1975.

After the H6000s were installed in Melbourne and Sydney it was decided that dedicated system time was needed to test Operating System updates and to develop additional security and audit features. So in late 1974 Peter Feeney took charge of a small Tech Services team (Paul Day, Mary-Lou Adams, John Walsh, Tony Power) based in North Sydney but reporting to John Vernon in Melbourne. The deal was they were supplied office space and computer time in the daytime and in return they supplied on-call support for the system and applications at night. Because they only looked after the mainframe, they could get time on the machine during the day which was not possible in Melbourne. The downside was that they were on call all night for any operating system problems. Peter returned to Melb in about late 1976 as Manager Software when John Vernon left ANZ and then formed the SPARTA Project Team which improved H6000 performance dramatically. Peter left ANZ in late 1977. Mary-Lou later returned to Sydney for about 2 years doing the same work as before as well as taking over from Paul Day all the networking computing work. John Delaney and Wishy Dawidowicz were also working in this area.

H6000 operations in NSW commenced in 1974 with the General Ledger Control Update processing. The

Non-Value update for names/addresses etc had an input cut-off at 19.00 to commence the H6000 cycle.

Sydney branch conversions for SB/GL processing had commenced and Warren Hadley was Accountant at

Enfield Branch and remembers the branch conversion in 1975. Their conversion team was Phil Bible

(Manager) and Marie Goldspring (Supervisor).

The change from manual operations to computer operations was massive in branches. Ledger machines were obsolete as soon as a branch went on for value for SB/GL as all Current Acs were already on GE225. Phil Bible thinks Methods Dept organised the machine company to follow around to pick up the old machines. During the years 1968-1971 Methods Managers were Jim Nicholson followed by Neil Twite (with Irene Norris as Mechanisation Officer) adjusting staff complements progressively.

The H6000 in Sydney was to house the systems for NSW, QLD and WA. In late 1975 the entire Branch

Accounting Team was sent up to Sydney and Kangaroo Point in Brisbane to support the implementation of

the QLD conversion. Implementation did not go smoothly and a lot of people did not get much sleep.

Woolloongabba branch in Brisbane was the pilot implementation with Non-Value in Nov1975 and Value

Jan1976. All proof work was entered by MICR systems. SB value transactions were entered to the system

via NCR481 data capture machines for the account number, trancode and amount as SB vouchers had no

personalised codeline. All data was then transmitted down the line to Sydney for mainframe processing.

Trevor Rees remembers his conversion team doing conversions of branches for CA/SB/GL in 1976 but being

asked to stop in early 1977 while the H6000 system was upgraded in Sydney. While the team was idle, they

were deployed into branch staff relief posts as necessary. He said it was not until late in 1977 and thru 1978 that they got back into full swing with conversions. The team then included Linda Williams, Julie Brown, Sue

Foley(later Bedford), Phil Clarke, and Trevor.

Conversions of NSW branches from G225 to H6000 were started later in 1976. This occurred in ‘Splits’: one- sixth of the masterfile at a time. The old GE225s were sold to Honeywell who refurbished them and resold them to Commercial Banking Company of Sydney Ltd before it merged into NAB in 1982. Once the GE225s were removed from operation, the 4th floor was allocated entirely to Data Entry, such was the transaction volume (150 staff by 1980). Many nights saw late finishes and cut off to value processing after midnight which further added to the stress placed on Ops staff to get output completed before daybreak when all messenger drivers needed to be on the road back to their respective branches. These stresses and staff issues were recognised by the Bank - refer Addendum 1 re Remuneration Policy.

After the branch conversion program was settled down, new projects were developed and

implemented:- - Introduction of a later evening exchange but this was ultimately replaced by tape exchange then

transmission of magnetic tape
- introduction of MicroFiche on 3rd floor to reduce printed output was managed by Jim Booth in NSW -

refer Addendum 3: Microfiche Production

- all branch Term Deposits were converted to computer from 1978 starting under Trevor Rees at Milsons Point branch, then Area by Area across the State.
- the change over from NCR 450s (all of which was second hand from MCRP) to Burroughs 775 - the introduction of "Night & Day Bank" ATMs in 1981/82

- acquisition and conversion of Bank of Adelaide branches in Sydney during 1981/82

As a result of a study into the major systems back-up/disaster/recovery capabilities of the Group DP operations, it had been resolved to develop a second major Data Centre in Melb at Mount Waverley with the project to be managed by Alan McDonald in Melb. Sydney had operated with H6000 equipment since 1974 for NSW, QLD and WA networks but needed to be upgraded to match the QUAD DPS8 in Melb. The move of the Honeywell mainframe in Sydney to Melb was considered contentious in some quarters, but was successfully achieved over Easter weekend in 1984. John Morgan attended in Sydney from Melb. The

Conversions of WA branches commenced in Sep1976 and continued into 1978. With all this conversion

activity, and also pressures from Melb systems development work, H6000 systems and operation had to

evolve continuously - refer Addendum 2: H6000 Evolution.

whole project was planned, tested and managed by Ray Atchison who did a great job. Ray also organised permanent ongoing jobs for all staff either at Sydney DP, Mt Waverley or South Yarra on a voluntary basis. A special mention for all the Sydney and South Yarra Computer Processing staff who worked to ensure this project was a huge success. Bruce Strudwick also moved to Melbourne in 1984, and Ray Atchison took over Alan McDonald's role in Melb so Alan could focus on the Mt Waverley project.

Warren Hadley took over in 1984 as Senior Manager, NSW Data Processing Dept with a

team that was:-

Manager Proof
Manager Computer Entry Manager Tech. Services Manager Administration Manager Tranzaction Banking Manager User Liaison

Richard Gillard, Malcolm Herbert, Rod Hill,
Wayne Fabricato, Bill Hurworth, Phil Bible,

Later, Wayne Fabricato took over from Richard as Manager Proof and Clancy Joannides was appointed to the Administration role. Charlie Cornwell took over from Malcolm as Manager Computer Entry.

Bill Hurworth recruited and trained his teams in 1984 to manage the installation time-table for the Tranzaction Banking conversion during mid1980s. They set up training and actual installation of the new equipment in branches with Burroughs and a company which installed all the necessary cabling etc. In conjunction with this conversion to new equipment, the process of Same Day Capture of transactions in the branches commenced and "truncation" of vouchers being retained at the point of capture in the system was introduced.

During the mid1990s, a further centralisation project was initiated from GHQ as the Service Support Project under which all branch back-office transactions were centralised to the former EMANZA Centres which were renamed as Transaction Processing Centres. Warren Hadley was appointed as the TPC Manager in North Sydney. These centres then handled all remaining data capture work (referred to as "Day 1" processes) and all other branch back office work on transactions (referred to as "Day 2" processes). Day 2 processes (Voucher management, Dishonours, Traces, Deceased Estates, Customer Service etc) were progressively refined as new technology (including Image Processing of cheques/documents: "EODS" system) became available allowing further centralisation. Eventually these functions were no longer managed in NSW and Warren Hadley retired from ANZ and Brian Digby took over from him

So what happened to the old premises? For 173 at North Sydney, the building was mostly demolished at Pacific Highway end while the other end was retained as the ANZ branch was located on the Miller Street ground level. Above the branch , Esanda Property Finance moved in to fill some of the retail space. On the Pacific Highway, a new commercial building was constructed with a similar number of floors to Emanza Centre. Access driveways between Northpoint and the 2 buildings were retained for below level parking.

North Sydney Proof was relocated to a building directly across the Pacific Highway from 173. Not sure how long it stayed, but it was many years. 103 York St Proof had closed in mid1980s; Lidcombe Proof in 2001.

Compiled from notes by Bill Gregory, John Renwick, Peter Feeney, Mary-Lou Raybould, Phil

Bible, Colin Benzie, Geoff Boyton, Warren Hadley, Graeme Millar, Ray Atchison, Ian Millard during research for an ANZROC Newsletter series on the history of Data Processing In ANZ from 1960s into 1980s.

Jeff Pitt & Bill Gregory & Ray Atchison October 2020

NEWSPAPER CLIPPINGS & STORIES ARE ONE FOLLOWING PAGES OF NL.

Extract of Newslink article Oct1971

Addendum 1: Remuneration & Recruitment of staff

From commencement in mid1960s, the remuneration policy was for all Data Processing operations staff to be on ANZ Bank wages aligned to branch staff under the Bank Officers Award conditions. The advent of major shift operations in a "new industry" within banking took quite some time to be adjusted to.

The recruitment of staff for EMANZA Sydney started with some existing management and Melb staff. The staffing of junior operations roles was from existing young ANZ branch staff from NSW, QLD & VIC. The selection process was the same for each State with 20-40 staff identified, interviewed and selected for 5 jobs per group in the Emanza Centres Melbourne or Sydney.

Examples include Graeme Millar (from Quay Street Rockhampton QLD) to Sydney 1970, Ray Atchison (from Civic Centre Newcastle NSW) to Sydney 1968, and Ron Fort (from Hunter & Bolton Street Newcastle NSW) to Melbourne 1968. Those chosen almost immediately transferred to their new role and city. There was always a feeling of opportunity and progress with lots of promotion from within. Ray Atchison started in 1968 as a Floor Supervisor of 5 Proof machines and ended up Manager Computer Processing NSW in charge of 36 computer personnel and all the overnight ANZ Branch Banking for 3 States by 1983. Ray was proud of this progress and grateful to all those staff that shared his journey.

All the DP staff were trained and equivalent to the DP levels of other companies but not paid the equivalent. DP staff in Victoria were paid at a slightly higher rate than NSW DP staff. Some staff saw this as a problem and left to join other enterprises or computer centres that were starting out and paying more. The ANZ Bank Union Award for Shift Work Allowances was regarded as a pittance even though staff were covering 24hour 5days a week and volunteering for overtime to assist any weekend conversions and development work.

The wage differential was eventually fixed with aligning DP Managers with Branch Managers pay rates and DP Supervisor pay rates with Branch Accountants and so on for Senior Computer Operators etc. Shift Allowances also got the increases of outside award ratings for Day, Afternoon and Midnight Shifts with some substantial increases. These revisions then stopped the “Brain Drain” of people leaving.

In the early years, H6000 manning during normal shifts for Installation and development work was also performed by GE225 staff. This was recognised with boosting staff numbers by a couple per shift to assist.

With ever increasing conversions of NSW and Interstate branches thru 1970-80s and the amount of overtime and weekend work required to work the H6000 across 2 floors, Ray Atchison created and introduced a 4 shift structure that covered all Computer Processing work on a 24/7 basis. The staff embraced and enjoyed this rostering system as they could then plan their working and private life much better. The Bank/Union approved this Roster System as it also fitted in with the reduced hours for permanent day workers and the Rostered Day Off industry policy.

Addendum 2: H6000 System & Operations Evolution over time

As the volume of transactions and branches on-system expanded from the early 1970s into 1980s, the H6000 mainframe system was upgraded progressively into a QUAD H6000 configuration, having 4 of the major components that improved the systems performance four-fold: ie 4 Computer Processors to crunch the numbers in Nano Seconds, 4 Banks of

Memory, and 4 Import & Output Multiplexors that transported data to and from the Tape Handlers/Disc Drives and finally to printers.

The H6000 was also connected to South Yarra Melbourne for systems development work and a lot of work came thru during day shift. With more and more work required on the H6000, it could perform 63 jobs at once with 16 Tape drives, plus numerous Disc Drives and

6 Printers located in the Pacific Highway end of the 5th floor. Printers and their paper dust was walled off from the other equipment. Later on when space

was at a premium the printers were moved to the 4th floor below. This area was then

allocated to the Operational Control area when they moved from the 4th floor.

All staff located in the Computer Room area had Key Card security access.

Also included in the secure area was a Shift Supervisors office and a Tape Librarian Office and a very large Compactus with storage for thousands of 2400’ magnetic tapes. The Tape Librarians covered Day & Afternoon shifts and the magnetic tapes to be used or put away had trolleys for the librarians to transport from the computer floor to their storage area.

The “Off-Site” Backup magnetic Tapes were initially held at a nearby ANZ Bank premises close to 103 York Street. But with the larger amount from North Sydney DP, these tapes had their own transport to Lidcombe Data Centre in a specially constructed Magnetic Tape Storage area and were updated daily.

The Manager and OIC Computer Operations were located in Offices just outside the Computer Room Security Area on floor 5.

The Network Operations area was located at the Pacific Highway end of 4th Floor and played a critical role in keeping Interstate, ATM and Branch Data Communication channels operating. These people were regarded as Computer Processing personnel and had their own Supervisor, initially Rod Hill, then David Barker with Network Operators of Giselle Seager, John Kolega, Kaye Paterson, Gillian Streeter and a few others along the way.

Addendum 3: Microfiche Production

Branch computer reports were printed on-site, but some went to microfiche under a GHQ project led by Malcolm Algie. NSW had their own Microfiche production machine under Jim Booth. All branches got microfiche readers to reduce printing of non-critical reports and to reduce paper cost.

The Microfiche area was located on the 3rd floor with a specially built secure area due to the

equipment and chemicals used to develop a long roll of Microfiche Film created from magnetic tape. This tape had branch reports on it that were destined for Microfiche instead of paper. Included in this area was a large Dark Room set-up so that the developing film was protected from over exposure. The equipment was initially operated at the recommended speed for developing the long roll of film, then developing it again to give it Archival Quality. The 2 staff members (Jim Booth & Colin) worked permanent Midnight Shift and had wide photographic experience and were heavily involved in the professional photo industry outside their ANZ work. With assistance from the Equipment & Developing Chemical Suppliers they increased the speed of the Microfiche processing and its subsequent regular supply to the branches.

In the computer industry we encountered the sayings “Leading Edge” and “Bleeding Edge” which are self explanatory. ANZ was “Leading Edge” on most occasions and especially with MICROFICHE processing.

Thank you Jeff for a very comprehensive & informative resume of Eanza operations.

----------------------------------------------------------------------------------------------------------------------

That members is all for 2020.

Have a happy & safe Christmas & new year.

ANZ Banking Group Retired Officers' Club (NSW)