Professional Experience: Overall 5 years and 2 months of experience in SFDC CR, MS Dynamics CRM, Siebel CRM One Source, Web/ Java application Testing. Holding H1-B visa valid from Sep 2014 to Sep 2017 and Am ready to travel on short notice. Involved in different phases of SDLC and STLC such as Requirement Gathering,Estimation, Analysis, Design, and Testing and Delivery activities. Strong experience on building the Testing artifacts like Strategy, Plan, Traceability and Test methodologies for testing. Extensive Knowledge on SFDC CRM v Winter 14 , MS Dynamics CRM 2011, SIEBEL CRM v 8.2, Marketo application, Functional Testing and SDLC, Testing life cycle.Sound Knowledge in Functional, Integration, Regression and Data Conversion testing.Comfortable working in Team environment.Active part in Project Development – Interacted with various stakeholders in project like Project Managers, Execution owner, Documentation, Support and Implementation team.Handling Customer escalations and delivering patch release on time. Had organized the Team as Team Leader, Good communication and Interpersonal Skills.

Key Projects / Major Achievements:Bio-Rad Service Max - SFDC CRM v

Spring 15.Thomson Reuters – One Source SFDC

CRM v Spring 13.CITI Bank – CPB CARE SFDC CRM.Royal Bank Of Scotland – MS

Dynamics 2011 CRMCITI Bank – CITI Yield Book Application,

SIEBEL CRM V 8.1

Technical Skills: Domain: CRM, Retail Banking and Investment Banking Tools:SFDC CRM, Siebel CRM, MS Dynamics CRM, Marketo

Application, Quality Center,Data Loader, Work Bench, Test Director, Clear Quest, iSolve.

Technical Testing: Functional Testing, Functional, Integration, Regression and Data Conversion testing

Software Engineering: Requirement Gathering, Test Effort Estimation, Test Plan and Strategy, Test Scripts Preparation, Test Execution, Defect tracking and Final Test Result Documentation.

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Education: B.E in Electronics and

Communication Engineering.

Antony Joseph Raj – CRM Functional Consultant