2016 Medic Mobile Annual Report Page 1We are all health workers

2016

ANNUALR E P O R T

2016 Medic Mobile Annual Report Page 2We are all health workers

Highlights

1,819health workersreceiving improvedproducts

6,878new health workerssupported

96.83%net growth rate

11,408total health workerssupported by our tools

MED I C MOBI L E 2016 YEAR I N R EV I EW

19,572all-time trainedhealth workers

14countries our appis activelydeployed in

20162015

2016 Medic Mobile Annual Report Page 3We are all health workers

We are grateful to the health workers who wake up every day to serve patients and care for their neighbors. They know that other people rely on them, they accept this responsibility with grace and humility, and they do what they can to improve the lives of others.We are grateful that they have invited us into their communities

and allowed us to work alongside them. Because of these health

workers, Medic Mobile bears witness to acts of compassion and

care every day. This shapes our view of the world and gives us

hope.

We are grateful to our network of partners, organizations and

institutions working ardently to design better health systems and

deliver better healthcare. Based on the results that our partners’

models have achieved, their commitment to human-centered design

and systems thinking, and their appropriate obsession with data-

driven action, we believe that our partners’ collective ideas will

shape the future of community health. We know that dreams of

scale and sustainability cannot be achieved without our concerted

effort. Acting together with our partners, we reached 6,878 new

health workers and their communities in 2016.

Also, I am personally grateful to the Medic Mobile team. In

tumultuous times, my colleagues have focused on and cultivated

their humanity. Whether they are designing a new feature for

a community health worker, running risk analyses for a launch

of a new system, or finding and supporting mission-aligned

partners, they have kept the people we serve front and center. My

colleagues continue to surprise and inspire me.

This note of gratitude would not be complete without mentioning

the role of our funding partners. Put simply, their support allows

us to advance a mission to improve health in the hardest-to-reach

communities. We could not do this work without them. Their

financial backing supports a diverse team building world-class

technology with and for health workers. Our funding community

and their grantee-centric practices have allowed us to double our

impact in the past year.

Finally, we are grateful for the support from friends and family

members. I hope my sincere thanks reaches the spouses, parents,

sons and daughters, close friends, and all of the people who have

offered grace, hospitality, and help to health workers and Medic

Mobile teammates along the way. You all play a role in carrying

out this mission.

– Josh Nesbit, CEO

Message from Josh

2016 Medic Mobile Annual Report Page 4We are all health workers

In 2016, our product made important shifts to support people-centered health systems delivering proactive, integrated care.Most notably, we transitioned from case-based care, such as registering and tracking a unique pregnancy, to people-based care, enabling us to register and care for people over time. This shift motivated a major update to our People tab and the introduction of household and person profiles. Health workers can now provide care with greater context about a person’s life, seeing information about family members, past health conditions, and demographics, all in the same place.

In support of more integrated care delivery, we’ve continued to add workflows that get us closer to our goals of reducing maternal and neonatal mortality, improving child health, and strengthening community health systems. We’ve added support for postnatal care, family planning, and malnutrition and strengthened complex assessment protocols for childhood illness. Over the years, we’ve learned that a cornerstone of successful

community health programs is supportive supervision and integrated facility workflows, and we’re committed to supporting these best practices.

For our users, this means:

1. Improved workflows for community health workers and facility-based staff

2. Increased robustness of tools

3. More reliable SMS functions through a gateway built by Medic Mobile

4. Quicker and easier impact analysis with new middleware, which is also available for partners wishing to do deep analysis with SQL queries

We launched our first view of the app customized for CHW managers and nurses, including unique tasks, actions, and dashboards tailored for those roles. Nurses and CHWs can now work more closely together to follow up with high-risk and defaulting patients, and CHW managers can easily identify which CHWs are in need of further support. We will continue to develop features for managers and nurses, adding CHW profiles to gain even more insights about a health worker’s impact over time

Product

2016 Medic Mobile Annual Report Page 5We are all health workers

Medic Mobile teams supported 31 new and existing projects across eleven countries in 2016. Our partners ranged from grassroots clinics and community-based organizations to large NGOs and governments. Represented below are three strategic initiatives outlining the breadth and scope of our global work.

1. In partnership with Living Goods (LG), we deployed a new version of our people-centered application to their network of 3,249 health workers across Kenya and Uganda. Living Goods has been a crucial design partner and pushed us to evolve our product. Over the course of the year, we developed, tested, and shipped countless features and functionalities for their cadre of community health promoters (CHPs), supervisors, and program staff. Our work with LG reinforces the importance of supervision for CHWs and highlights the power of real-time performance management to drive improved health outcomes in a community.

2. Our first four years of working with partners in Nepal demonstrated that designing solutions with Female Community Health Volunteers (FCHVs), piloting and testing them on the ground, iterating with user feedback, and forging local ownership achieves impact. These learnings enabled us to significantly scale our long-time footprint in Nepal from one district to four districts last year in partnership with local government.

3. Medic Mobile has been oriented to increasing equitable access and service of health care through our tools since we began our work. In 2016, we laid the groundwork to formalize our commitment to an equity lens across our toolkit: a new set of features and functionalities to target and serve the most vulnerable demographics within health systems. Our work last year moved this initiative from idea to kickoff: we began crucial design work, recruited learning and implementation partners, sought funding, and garnered broad-based support across the global health community. By harnessing the coverage and reach of CHWs, we can collect meaningful data in the last mile and gain deeper insights into disconnected communities. This work has already identified both gaps and bright spots for service delivery.

Key Initiatives

2016 Medic Mobile Annual Report Page 6We are all health workers

2016 was a year of unprecedented expansion for Medic Mobile, with a 96.8% growth rate in new health workers supported by our tools.

This growth exemplifies all the contributions from every team member at Medic Mobile, working to design, build, and deliver stable, appropriate and impactful tools to health workers.

We are grateful for the immense efforts of our implementing partners in Africa, Asia, and Latin America in equipping and supporting health workers with new tools that improve care in their communities. Most importantly, health workers are at the center of our mission, and we are honored to support their lifesaving work in the communities they serve throughout the world.

11,408: Total health workers supported by the end of 2016

6,878: New health workers supported by the end of 2016

1,819: Health workers receiving improved Medic Mobile products

96.83% New Growth Rate

Percent of Users By Use Case

Impact

41.2%

11.8%

8.5%

9.2%

6%

23%

% of users by use case

Antenatal care & postnatal care

Integrated community case management (ICCM)

Childhood immunizations

Stock monitoring

Service reporting

Disease surveillance

Nutrition < 1%

2016 Medic Mobile Annual Report Page 7We are all health workers

Manisha AcharyaFinance and Administrative Manager

Parash Mani BhandariProject Manager

Stefan du FresneSr Software Developer

David KithekaAfrica Regional Accountant

Michael KohnAnalytics Product Lead

Derick Lung’ahoTech Lead

Aika Janet MatemuRegional Designer

Simon MbaeSenior Project Manager

Hannah MbuguaFinance Administrator

Samuel MbuthiaTech Lead

Sudip PokhrelSudip Pokhrel

Eugene RwagasoreTech Lead

Jill ShahPartnerships Associate

Mercy N. SimiyuPartnerships and Communications Manager

Christine WereProject Manager

Team Growth

To join our team visit: medicmobile.org/join

Complete team list: medicmobile.org/team

In 2016, we added thirteen talented new staff members across our teams to support design, development, delivery, evaluation, and management. As we continue to sustainably scale our work, we are more invested than ever in growing and supporting staff in our regional offices in Nairobi and Kathmandu.

2016 Medic Mobile Annual Report Page 8We are all health workers

Profit and Loss StatementRevenue (USD) 2016 2015

Foundations, Corporate Grants 2,512,277 2,216,842

Contracts 762,004 743,120

Other Income 33,329 31,446

Contributions In-Kind 0 0

Interest 258 294

Total 3,307,868 2,991,702

Expenses 2016 2015

Program Services 2,692,644 1,966,275

Management and General Support 462,766 335,624

Fundraising Support 15,019 24,247

Total 3,170,429 2,326,146

Financials

Balance SheetAssets 2016 2015

Current Assets 1,678,295 1,434,095

Other Assets 127,114 17,991

Total Assets 1,705,409 1,452,086

Current Liabilities 2016 2015

Liabilities 352,600 236,716

Net Assets 2016 2015

Unrestricted 1,104,686 1,046,828

Temporarily restricted 248,123 168,542

Total net assets 1,352,809 1,215,370

Total liabilities and net assets 1,705,409 1,452,086

Financial Summary

2016 Revenue (%)76% Foundations, Corporate Grants

23% Contracts

1% Other Income

2016 Expenses (%)85% Program Services

15% Management and General Support

< 1% Fundraising Support

View complete financial statement

2016 Medic Mobile Annual Report Page 9

Medic Mobile is a nonprofit organization and US 501(c)(3) public charity. Our nonprofit status allows us to stay focused on serving health workers and advancing global health equity, building and delivering software tools in the hardest-to-reach communities.

We are immensely grateful to the funders, donors, volunteers, advisors, and individuals who support this work and mission. Grants and donations to Medic Mobile provide critical funding for product development alongside health workers, research and rapid learning, and testing of new delivery strategies. On behalf of all of us here at Medic Mobile, thank you!

Thank You

Our partners: medicmobile.org/partners

2016 Medic Mobile Annual Report Page 10We are all health workers

Anyone can contribute their time, skills, and resources to help more people get access to healthcare. We are all health workers. If you can write or test code, donate funds, introduce us to potential partners in this mission, or provide expertise, you can act in solidarity with health workers delivering care to their hardest-to-reach neighbors.

If you are looking for a way to start, please share this report with your friends, sign up for our newsletter, and donate your old phones. We are grateful for every action.

Visit our website at: medicmobile.org

Explore our tools at: medicmobile.org/tools

Get Involved

Contribute codethrough our open source community

Sign up for our newsletter

Deploy Medic Mobile

Review our open positions

Donate funds(every donation helps)

Donate your used phone