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The Maternity Program APEP Aftercare Sarah’s House Legacy Hall

2016-17

Annual Report

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Table of Contents

A word from our CEO---------------------------------3

Florence Crittenton Services History and Mission—4

Our Residential Programs------------------------------4, 5

The Maternity Program—4

Sarah’s House—5

Legacy Hall—5

Aftercare Parenting Education Program —5

Our Specialized Services-------------------------------5

Vocational/Educational Program—5

FY 2016-17 Updates at FCS---------------------------------------6

Financials at a Glance---------------------------------7

FY 2016-17 FCS Events------------------------------------ 8

Board of Directors, Board of Advisors-------------- 9

Auxiliary-------------------------------------------------- 10

Take Action with FCS-------------------------------------------- 10

Contact Us ---------------------------------------------- 10

“Health and Hope for tomorrow’s children.”

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Dear Friends,

It’s hard to believe that we have come to the end and beginning of another fiscal year. Overall, this

past fiscal year was a successful one which has put us in a position to make some positive and

meaningful changes. As a result of the values exploration project through The BCBS of North Carolina

Nonprofit Leadership Academy, we have committed to our chosen values of Compassion, Respect,

Inclusion, Accountability and Hope. There is still more work ahead as we challenge ourselves to

identify the behaviors that need to accompany these values to create the culture that we all aspire to

achieve at FCS.

We were happy to honor Pat Rodgers at the 2017 Annual Luncheon. She has shown her dedication to

FCS and embodies the values we hold close to our organization. Pat, President & CEO of Rodgers,

served two terms as Board Chair. This commitment created the foundation for other Rodgers team

members to become involved in support of the agency, and the company was recognized as a Florence

Crittenton “Legend” in 2013. Pat continues supporting comprehensive programs that empower and

equip the women and children served by FCS, and we are grateful for her dedication and generosity.

Due to the receipt of several generous grants, we will be able to continue to provide critical

programming and proceed with some facility upgrades including a new phone system for the agency

and a larger industrial freezer to further organize our kitchen and take advantage of Trader Joe’s food

donations. We are also in the process of replacing the furniture for the Maternity and Legacy Hall

programs with the same residential furniture that has already been installed in Sarah’s House with the

help of Sarah Belk Gambrell. The residents and staff have both enjoyed this aesthetic and functional

upgrade.

I want to take this opportunity to express my personal gratitude to all those who helped facilitate the

agency’s achievements this year. It is only by our combined efforts that we can positively impact the

future and bring Health and Hope for Tomorrow’s Children.

Sincerely,

Diane Thompson

Diane Thompson, CEO

A MESSAGE FROM OUR C.E.O.

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HISTORY Charlotte’s Florence Crittenton Services (FCS) was founded in 1903 by concerned citizens and religious leaders from

throughout North Carolina as a response to a 16-year-old girl from Charlotte who committed suicide after learning she

was pregnant. Rather than face the shame and disgrace that she felt she could bring upon herself and her family, she

ended her life.

Through the financial support of New York Philanthropist Charles Crittenton, the Charlotte home was started for

pregnant unwed young women. At Mr. Crittenton’s request, the Maternity Home was named in memory of his

daughter Florence who died of scarlet fever at the age of four.

In addition to serving pregnant adolescents and young women, FCS now serves teen mothers and their babies who are

in custody of the Department of Social Services in its Sarah’s House program as well as Legacy Hall, a program for

foster care non-pregnant adolescents who are preparing for independent living.

Since opening its doors 114 years ago, FCS has served over 40,000 adolescents and young women and their families.

MISSION The mission of Florence Crittenton Services is to promote health and hope for tomorrow’s children by providing

comprehensive health, educational and social services for single pregnant and non-pregnant adolescents and women,

mothers and their babies in the foster care system.

OUR RESIDENTIAL PROGRAMS

THE MATERNITY PROGRAM

The 26-bed residential maternity program is home to pregnant adolescents and young women who need a safe and

healthy environment during pregnancy through delivery of their

baby. These clients are high-risk, single adolescents and

young women 10 years of age and older, often living in

crisis. They may be homeless, victims of sexual and/or

physical abuse and neglect, or may be substance abusers

desperate to deliver a drug free infant. Residents receive

individual and group counseling, family counseling,

coordination of prenatal and medical care, treatment of

trauma, substance abuse prevention/intervention/

treatment, education and vocational services, spiritual

enrichment opportunities, parenting support, adoption

support, case management and follow up services.

Maternity Program APEP Program Legacy Hall Sarah’s House Residential program for pregnant adolescents and women—provides counseling and parenting, educational, vocational and medical assistance.

In home visitation program for previous Maternity clients, providing aid for up to 3 years.

Residential program that prepares adolescents in foster care for independent living.

Residential program for young mothers and their children in the foster care system.

In 2016/17:

• 69 pregnant adolescents and women were

served for 4,503 days of residential care.

• 19 FCS clients were homeless at the time

of their admission.

• 24 of FCS admissions were struggling with

substance abuse.

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SARAH’S HOUSE

The Sarah’s House Mother/Child Program educates and empowers new

young mothers who are in custody of the Department of Social Services

by focusing on early childhood development, attachment issues, and

prevention of neglect and abuse. In FY 16-17, our clients in Sarah’s

House ranged from ages 14 to 21. This residential program for young

mothers and their babies is offered at the FCS facility.

LEGACY HALL

Legacy Hall serves non-pregnant at risk females ages 16 to 21 who are in

the legal custody of the Department of Social Services. This residential

program emphasizes developing independent living skills, social skills and

increasing self-sufficiency.

AFTERCARE PARENTING EDUCATION PROGRAM (A.P.E.P)

A.P.E.P. is a home visitation program which continues support up to

three years for mothers who have completed the residential maternity

program. Specialized services are provided by a FCS social worker

dedicated to A.P.E.P with support from other agency staff for clients

living in Mecklenburg, Gaston, Cabarrus, Iredell, and Anson counties.

SPECIALIZED SERVICES

VOCATIONAL & EDUCATION PROGRAM

Our vocational program assists clients from all the FCS programs with furthering their education and obtaining

employment by providing assistance in resume writing, interview preparation, job shadowing, internships and career

mentoring. The program strongly promotes high school graduation or completion of a GED, and continuing

education.

Vocational and Educational Program Residential program for pregnant adolescents and women—provides counseling and parenting, educational, vocational and medical assistance.

In 2016/17:

12 residents were served for

1,556 days of residential care.

In 2016/17:

69 Maternity Program residents, 7 teen moms and 11 children in Sarah’s House, and 12 Legacy Hall residents participated in the FCS Vocational/Educational services.

63 clients increased knowledge on how to research jobs and strengthened interview skills.

5 clients obtained their GED while at FCS.

3 clients advanced to college and 8 clients were enrolled in a trade school while at FCS.

34 clients held off-campus jobs and 12 clients secured on campus jobs

12 clients increased knowledge on how to write a resume.

12 clients volunteered throughout the community.

63 clients increased budgeting and banking skills knowledge.

In 2016/17:

34 mothers and children

received services through

A.P.E.P.

In 2016/17:

• 7 mothers and 11 children

were served for a total of 3,386

days of residential care

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The 2016-17 Updates at FCS FCS Awarded $100,000 from Mecklenburg County ABC Board Grant

FCS is honored to continue its partnership with the Mecklenburg County ABC Board. The ABC board

works to “prevent, educate on the dangers of, and treat substance abuse.” Last year, 24 FCS clients

were admitted with active substance abuse. The ABC grant will be applied to the FCS Generations of

Impact Program, which educates clients about the dangers of substance abuse and focuses on

education, prevention and treatment.

Updated Bedroom Furniture

We were honored to receive funding to replace the furniture for the Maternity and Legacy Hall programs with the

same residential furniture that has already been installed in Sarah’s House with the help of Sarah Belk Gambrell. The

residents and staff have both enjoyed this aesthetic and functional upgrade.

Values

As a result of the values exploration project through The BCBS of North Carolina Nonprofit Leadership Academy, we

have committed to our chosen values of Compassion, Respect, Inclusion, Accountability and Hope. There is still more

work ahead as we challenge ourselves to identify the behaviors that need to accompany these values to create the

culture that we all aspire to achieve at FCS.

Compassion • Respect • Inclusion • Accountability • Hope

Pictured: A newly furnished room in Sarah’s House.

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2016/17 Financials at a Glance REVENUES

Total Revenue: $2,354,764

EXPENSES

Total Expenses: $2,354,764

S p e c i a l E v e n ts

= 1 0 %

F o u n d a ti o n s & G r a n ts

= 2 1 %

U n i te d W a y

= 1 1 %

C o n tr i b u ti o n s

= 7 %

G o v e r n m e n t A g e n c i e s

= 5 1 %

M a n a g e m e n t &

G e n e r a l = 4 %F u n d r a i s i n g = 3 %

P r o g r a m S e r v i c e s = 9 3 %

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FY 2016-17 FCS EVENTS

EMPOWERING DETERMINED GIRLS EVERYWHERE (EDGE) sponsored a

statewide gymnastics competition at Perfect Balance Training Center in

Charlotte on October 22 & 23, naming FCS as its charity recipient for the

event. The agency’s CEO, Diane Thompson, collaborated with Perfect Balance

Training Center to coordinate this event for the second year, promoting young

athletes to become more involved with and show support for the community.

THE B.D. RODGERS MEMORIAL GOLF TOURNAMENT teed off on October 24,

2016 at Cedarwood Country Club. FCS continues to be grateful not only for

the outstanding support we receive through this golf tournament, but also for

the opportunity to remember Mr. B. D. Rodgers who was a truly amazing

supporter and friend to FCS.

“WINE AT THE MARKET” was held on November 11, 2016 at the

Farmers Market in Charlotte’s historic Atherton Mills. Special guests

were members of the FCS 1903 Society. This wine and auction event

raised funds for client programming.

THE FCS ANNUAL LUNCHEON was held on May 9, 2017 at Myers Park United

Methodist Church with 300 supporters in attendance. This wonderful event is the

agency’s primary fundraiser and also provides the opportunity to honor someone

from our community by way of FCS Lucille Giles Award. This year’s recipient was Pat

Rodgers, a long-time devoted supporter of the agency.

HOLIDAY OPEN HOUSE - Last December, FCS supporters, staff and clients

shared in the warmth of the holiday season at our Holiday Open House. From

breakfast to dinner and dessert, FCS doors were open to our special guests.

The day featured tours, presentations, fellowship and volunteer activities. The

evening brought caroling, a tree lighting ceremony and a visit from a surprise

guest (Ho, Ho, Ho!). Mark your calendars now for December 5 for our 2017

Holiday Open House, and join us this year!

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Board of Directors

OUR DEDICATED VOLUNTEERS

Shawana Burnette;

Carolinas HealthCare System

Dr. Octavia M. Cannon;

Arboretum OB/GYN

Lisa A. Crisp; Wells Fargo

Kumar Das Gupta;

Brighthouse Financial

LaTisha (Tish) Guerin;

Transitions Management Group

Kimelyn Harris; Bank of America

Dr. Melissa A. James;

Mecklenburg Medical Group

Alteka Jinwright;

Synchrony Financial

Megan Daisy Milner;

Legal Aid of North Carolina

Joy J. Patterson; Accenture

Lisa Rhyne; Duke Energy

William (Bill) T. Ryans;

Indorama Ventures

Anna Schleunes;

City of Charlotte

Kenneth Sipes;

Entertainment for Seniors

Natasha Witherspoon;

Husqvarna

Rebecca Young; Husky Rack & Wire

Katie Becker, Chair; Wells Fargo

Bijah Gibson, 1st Vice-Chair; Accenture

Tamra Berry, Secretary; Bank of America

Portia Lee, Treasurer; Childress Klein

Board of Advisors

Officers

Board Members

Dave Perkins, Chair

Jim Abbott

Michelle Jennings-Anderson

Donna Armstrong

Terry Armstrong

David Barnhardt

Sadler Barnhardt

The Honorable Bishop George E. Battle Jr.

Pat Binetti

Pat & Ty Boyd

Sarah Bryant

Tony Bucci

Catherine Eason

Dianne English

Nichola (Nikki) Fleming

Anthony Fox

Sarah Belk Gambrell

Harvey Gantt

Robert Goodale

Lana Hathaway

Tracy Hewett

Alexandra (Ale) Jenkins

Mary Lautensleger

Harriet Martin

DeWitt (Mac) F. McCarley

Gregory L. McDowell

Pender McElroy

Dr. William McMillan Jr.

Valerie McWilliams

Chris Moffat

Bruce Parker

Lisa Perkins

Eric Reichard

Kenneth Sipes

Charlene Slaughter

Grace Sotomayor

Lyn & Joe Sutterlin

John A. Tate III

Christie Taylor

Marilyn Thompson

Ed Tubel

Lou & Dave Watson

Gail Brinn Wilkins

Tom Woollen

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TAKE ACTION WITH FCS

To receive information about volunteer opportunities, please contact Molly

Nighland, FCS Volunteer Coordinator (mnighland@fcsnc.org).

If you are considering financial support to FCS, Sarah Hyde, Director of PR and

Development (shyde@fcsnc.org) will be happy to talk with you. Please contact

Sarah Hyde with questions regarding:

- Requesting speakers for clubs, groups or events - Financial contributions to FCS - Facility Tours - Special Events - Planned Giving

If you would like to know more about the client admissions process, please

contact Madeline Sierra, the FCS Admissions Coordinator (msierra@fcsnc.org).

Judith Lisenby, Chair

Marie McBride, Treasurer

Toni Clune

Sallie Fitton

Helen Gounis

Judy Harris

Lana Hathaway

Marty Hunt

Elaine Langstaff

Maggie Miller

Jane Nunn

LaCarla Page

Gene Poler

Toni Rae Stamey

Tashia Morrow

Na’Shota Lytle

FCS Auxiliary

Visit our location

Florence Crittenton Services 1300 Blythe Blvd

Charlotte, NC 28203

Visit our websites

fcsnc.org

www.facebook.com/

FlorenceCrittentonNC

Contact us

(phone) 704-372-4663

(phone) 800-448-0024

(fax) 704-334-8169