Annual Report 2019

2 Annual Report 2019

Contents President and CEO report ............................................................................................................................................................................................. 2

Mission, Vision and Values ........................................................................................................................................................................................... 4

Our Mission .................................................................................................................................................................................................................. 4

Our Vision ..................................................................................................................................................................................................................... 4

Our Values .................................................................................................................................................................................................................... 4

Board of Management ................................................................................................................................................................................................... 5

Life Members ............................................................................................................................................................................................................... 5

Program Activities ........................................................................................................................................................................................................... 6

Disability ....................................................................................................................................................................................................................... 6

Social Enterprise – Benetook Farm ..................................................................................................................................................................... 7

Aged Care, Support Coordination and Active Cleaning Services ............................................................................................................... 7

Fundraising ........................................................................................................................................................................................................................ 8

SRS Pizza Night 2018 ............................................................................................................................................................................................... 8

Our Supporters in 2018-19 .......................................................................................................................................................................................... 9

Our Staff .......................................................................................................................................................................................................................... 10

Worker demographics ............................................................................................................................................................................................ 10

Special thanks .......................................................................................................................................................................................................... 11

Staff Milestones ....................................................................................................................................................................................................... 11

2018 – 2019 Balance Sheet ..................................................................................................................................................................................... 12

Consolidated Profit and Loss Statement ........................................................................................................................................................ 12

Consolidated Statement of Financial Position ............................................................................................................................................. 12

Equity .......................................................................................................................................................................................................................... 12

Annual Report 2019 3

President and CEO report

What an exciting year we have experienced at SRS. The six priority areas identified in the Strategic Plan reflect the outcomes of the very successful 42nd year for SRS.

Benetook Farm received a Victorian tram gifted from the State Government of Victoria, Carrazza Complex was completed and built to Liveable Housing Platinum standard - a first for Mildura and the only home adhering to the new NDIS standards.

DHHS became a past memory as we transitioned into the National Disability Insurance Scheme. ProSIMS was introduced as our new rostering and integrated system to assist with the management of quality and compliance information. And after years of trying to become an Aged Care provider, SRS was approved to provide Home Care Packages which rounded off our achievements for the year.

Along with these accolades being celebrated, it was also a year of fast thinking and action with brain overloads of information that required ongoing research to keep abreast of changes in

regulations and legislation. The challenges continued to arrive daily and without notice, but the SRS teams also continued to rise to the challenges and look for the opportunities and embrace the learning along the way.

The necessity to attend conferences and attend meeting in Melbourne ensured SRS had the right information at the right time and made the right connections in the new NDIS world. Working remotely became the norm as we all found that extra day in the week to keep up with the pace and expectations.

During all this, what has not changed at SRS is the commitment to Sunraysia and the people we support, their families and friends. SRS is a great organisation that has never forgotten what and who they are here for and more importantly where they began and why. As we move into the business environment of NDIS we have all learnt to wear many hats at the one time while upholding our SRS values with respect and understanding for our customers, our supporters and the services that support us. On that note and in closing, I would like to take the opportunity to sincerely thank the Board and the excellent staff for their ongoing commitment and contribution to making a difference to the lives of the people we support in our community. We look forward to the next chapter in the history of SRS with enthusiasm as we roll out more innovative strategic projects and outcomes.

Don Seward President

Marian Luehman Chief Executive Officer

4 Annual Report 2019

Mission, Vision and Values For over four decades, SRS has focused on creative accommodation and quality individualised supports for people with disabilities.

SRS commenced providing aged care and disability support and accommodation services in 1976 and remains a leader in the Sunraysia region and surrounds, specialising in building, designing and purchasing quality homes for people with disabilities. With a can-do approach, SRS provides individualised support for the elderly, people with disabilities and their families.

Commitment

Courage

Honesty

Inclusiveness

Innovation

Our Mission To deliver person-centred support and creative ideas that assist people with disabilities to reach their desired goals.

Our Vision SRS creates dynamic service direction, investing in quality life opportunities for people with disabilities.

Our Values SRS functions as an organisation which considers consumer outcomes, in terms of maximising control of their own lives, as the key criteria by which all services are developed, delivered and assessed.

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Board of Management SRS is proudly owned and operated by the Sunraysia community, encompassing local industries and businesses to support over 250 people in Sunraysia with disabilities and their families.

Formed in 1976 by a group of people concerned with the lack of services for people with an intellectual disability, SRS is a charitable not-for-profit organisation managed by a governance board consisting of community business people and consumer representatives, ensuring SRS remains in touch with consumer needs and the local economic development within our community.

Don Seward

President Glenn Milne Vice President

Mark Allford Board Member

Kate Roberts Board Member

Peter Morrish Board Member

Life Members

BRIAN GAMBETTA The late Brian Gambetta commenced in 1976 and was awarded a Life Membership in September 2001.

LORIS THORNTON The late Loris Thornton commenced with SRS in 1981 as Vice President until her departure in 2002.

DAVID LOADER David commenced in 1976 and was awarded a Life Membership in September 2001.

DONALD WRIGHT Donald Wright commenced in 1976 and was awarded a life membership in September 2001.

DON SEWARD Don accepted the president’s position at SRS in 2005 and was awarded a Life Membership in 2018.

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Program Activities The 2019 calendar year saw Support Coordination and Aged Care services emerge from being nascent organisational disciplines to join SRS’ Disability Services and Benetook Farm as formalised businesses.

Disability Demand for NDIS-funded support continues to grow in the region unabated, and SRS has continued to grow in turn to meet that demand. In terms of hours of support provided per-year, SRS continued a steady trend of growth throughout 2018-19, effectively having doubled its output across the last five years.

In August of 2019, SRS’ new supported accommodation complex at 882 Fifteenth Street was formally opened and welcomed its first tenants, named the Carrazza Complex. This is in acknowledgement and thanks to Joe Carrazza, for ten

years of continued support for SRS with the Annual Pizza Cafe Fundraising event. Maria and Mario Carrazza and their family members have also volunteered their expertise over the years creating successful fundraising events.

200+ Programs run

since 2009

1 million+ Hours of

support since 2009

600+ People

supported

020406080

100120140160

2009 -2010

2010 -2011

2011 -2012

2012 -2013

2013 -2014

2014 -2015

2015 -2016

2016 -2017

2017 -2018

2018 -2019

Thousands of hours of support provided

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Social Enterprise – Benetook Farm Member for Northern Victoria, Mark Gepp MP, announced in October of 2018 that SRS were successful with their application to give one of Victoria’s retired iconic trams a new home. The tram is one of 89 to be allocated following the Expression of Interest process run by VicTrack, which have been retired from network operations over the past 30 years.

As part of the expression of interest process, more than 1,500 applications were received from across Australia and overseas, with many great ideas on how to bring a tram back to life.

The tram arrived in July this year, now made accessible with a wheelchair ramp and will be used as a complement to the Farm’s planned coffee shop.

The past year saw Benetook Farm Regional Winners of the 2018 Rural Water Awards and coming in at second place for the state. We also saw much of the egg sorting equipment relocated, freeing space for an outdoor garden space and general store, with successful sales to date.

Aged Care, Support Coordination and Active Cleaning Services In November of 2018, SRS became a registered provider of Aged Care supports, and capable of actioning intakes for new business

via the MyAgedCare system. Manager Veronica McLaughlan was appointed in February to facilitate the establishment and growth of this new business for SRS.

In addition, SRS’ Support Coordination and NDIS Plan Management (Financial Intermediary) services became formalised, with Ailise Taylor and Blake Davis in charge of each respectively. These areas are capable of operating independently of SRS’ mainline disability support provision.

As new NDIS participants continue to flow in, it was noted that a significant number of these participants are making use of the NDIS exclusively for domestic assistance in their homes. In response to this, SRS established its Active Cleaning Services program, headed up by Coordinator Annmaree Simmons, tailor-made to cater to this specific category of support.

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Fundraising We’re grateful to be an organisation that can rely on the community for support in helping us in our mission to transform the lives of people with disabilities.

SRS Pizza Night 2018 The premier fundraising night of the year, SRS’ annual fundraiser at the Pizza Café at the Grand, held on November 22 2018, continued its tradition for success, crossing the $10,000 mark for gross funds raised for the first time in its history.

On behalf of the participants and families we support, SRS would like to thank all those who attended and assisted to ensure the success of the 2018 SRS Pizza Café Night - all who attended had a great time, with fantastic food and plenty of raffles and auctions to keep the night energised.

Thanks to the following sponsors for the night: Atek Solutions, Janet & Luke Droffelaar, Optus Mildura, Trentham Estate, Klemm’s Newsagency,

Andrew & Lauren Droffelaar, Priceline, Andy’s Kitchen, Jason & Emily Gove, Mildura Stock Feeds, Chemist Warehouse, My Chemist, Carol Murray, Autobarn Mildura, Michael Downes Rendering, Mildura Powder Coating, Rebel Sport, Sportz Power, Maloney Anderson Legal, Holden Mildura, Hammerton’s Jewellers, Casquade Hair & Beauty, Terry White Chemist, M1 Tyres, Chalmers Wines, Don Seward, Bunnings Mildura, Strike Force, Mildura Travel & Cruise, North Star Motors, Aust Clean, Linda & Todd Garraway, Choices Flooring, Excel Business Solutions, North Star Motors, Symes Service Centre, Pizza Café and The Plantarium Nursery.

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Our Supporters in 2018-19 We’d like to gratefully acknowledge the following organisations for their generosity and support over the year.

Greater Sunraysia Pest Free Area Simmons Scrap Metal Gallagher Bassett PayPal Giving Fund Wrights Metal Recyclers

Lime Therapy Food Next Door Mildura BBQ Chickens Mildura West Primary School

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Our Staff SRS’ staff form the lifeblood of its capacity to provide its services, and the last year has shown exponential growth in our workforce to meet the growing demand for support in the region.

Worker demographics 2018-2019 was the year that the NDIS came into the Mallee region in earnest, with the majority of SRS’ support provisions now funded by the Scheme. The number of intakes across all areas – service provision, service coordination, aged care and others – has increased at mounting speed with each year, and to meet the new business we welcomed many new faces into the fold.

Reflective of the industry at large, SRS’ worker demographic is majority female. In contrast to previous years, SRS’ expansion of workforce has brought in a new generation of eager new workers, with the 21-35 age group now edging out 51-70 as the largest bracket. SRS continues to foster a culture where everyone is welcome, regardless of age, ability, gender or nationality.

Female 71%

Male 29%

Staff genders

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

20 or younger 21-35 36-50 51-70

Staff by age group

0

20

40

60

80

100

120

140

160

2014 2015 2016 2017 2018 2019

Workforce growth

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Special thanks

Every year, one of the biggest contributions to SRS’ fundraising efforts is made from the combined generosity of our own staff. In the 2018-19 financial year, almost $7,000 was donated by our staff via voluntary payroll deductions. Here, we give our sincere thanks to the following people for their generous contributions, great and small.

Kristin Andrews Tracy Hare Marian Luehman Michael Marks Allan McAskill Camille McCallum Steven Power Glenn Sandow Jessie Shaw Christopher Johns Donna Mumford David Abbott Richard Adams Philip Burge Blake Davis Jarrod Gercovich Mary Issanchon Pamela Jory Stephen McCole Kirsty McPherson Elizabeth Orr Julie Riley

William Symes Helen McKinnon Kornel De Toerkenczy Amber Shaw Hendrik Kleyn Sally-Anne Huntly Mia Loy Janita Kuchel Jasmine Bullen Peter Ellis Elia Finn Vasiti Rasiga Kaye Annand Anastasia Barker-

Linford Jessie Cantwell Catherine Gleeson Siju Kurian Kaitlyn Manton Jennifer Mazza Bradley Pitt Neil Visvanandan

Tara Young Veronica McLaughlan Harmony Cordy Cooper Huntly Ashlee Vining Anastasia Valente Sharon Battin Kerry Combe Collin Doyle Tanya Graham Julie Hester Matthew Hicks Darren Jenkinson Ngaoa Kirirua-Gill Ethan Lynch Bernard Owen Shelley Patterson Sharon Simmons Nathan Swaeney Lyn Townsend Chloe Bryant Tamika Ollington

Marilyn Sobkowiak Toni Williams Jason Moyle Kathryn Lang Susan Lanyon Sharryn Wilson Virginia Tansey Rebecca Chant Jan Adamson Ashlee Bottams Paul Fawdry Aimee Job Nicole Campbell Sharon Watkins-

Leggate Amica Hagen Brooke Kellett Nikeeta Dannatt Keigha Anderson Jacqueline Callaway Suzanne Hazell

Staff Milestones For 2019, a celebration night was held on July 19th to welcome in the new financial year, as well as give recognition for minor and major milestones reached by our staff.

Certificates of appreciation were presented to Sharon Battin, Tanya Graham, Darren Jenkinson, Jessie Cantwell, Collin Doyle, Nathan Swaeney, Andre Van Roekel, Julie Hester, Tom Pritchard, Jasmine Bullen, Helen McKinnon, Michael Marks

and Katie Illingworth for their five years of service to SRS each, as well as Ian McLean and Natalie West-McLean for hitting their ten-year milestones.

Last but not least, the SRS Board of Management congratulated Marian Luehman on her thirty-year career with SRS thus far, having worked in all service areas of the organisation throughout the years, all the way to her current position of CEO.

Marian Luehman Celebrating 30 years

with SRS

Ian McLean Celebrating 10 years

with SRS

Natalie West-McLean Celebrating 10 years

with SRS

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2018 – 2019 Balance Sheet Consolidated Profit and Loss Statement For the year ended 30 June 2019

2019 $

2018 $

Revenue received 12,853,283 9,003,664

Less operating expenses 9,350,411 7,365,058

Operating surplus before tax 3,502,872 1,638,606

Total comprehensive income for the year 3,502,872 1,638,606

Consolidated Statement of Financial Position As at 30 June 2018

2019 $

2018 $

Total assets 22,456,773 19,228,602

Total liabilities 2,235,972 2,510,673

Net assets 20,220,801 16,717,929

Equity As at 30 June 2018

2019 $

2018 $

Reserves 7,428,869 7,428,869

Accumulated surplus 12,791,932 9,289,060

Total equity 20,220,801 16,717,929

Accompanying notes form part of these financial statements. A full financial version is available to financial members upon request.

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