AnnualReport

2016/17

Mental HealthAssociation of San Francisco

Dear Mental Health Community, Allies and Supporters,

When I came to MHASF four years ago, I fell instantly in love withthis dynamic, impactful, and compassionate organization. LastNovember, I was given the tremendous honor of being namedExecutive Director. The past year has been one of the mosthumbling, stressful, exciting, and rewarding of my life. It has alsobeen a time of enormous change both for the organization and ourlarger community.

Thriving through such turbulent times has taken an amazingamount of commitment, vision, and unity at all levels. We werefaced with some tough choices over the past year. We were able tocut expenses while continuing to expand programs and services,something we were only able to accomplish by the hard work of ourextraordinary team. However, we continue to seek additionalresources and support to ensure our work is sustainable over thelong term.

For 70 years, MHASF has reflected the forward-thinking vision SanFrancisco is known for. We fought stigma and discrimination inmental health across diverse communities and changed policy,perception, and ultimately people. Looking ahead, as a peer-runorganization, we know that systems change comes when thoseaffected by the issues are centered in the solutions. Mental healthcare is changing rapidly, and a more integrated, holistic approach isthe expectation of the future. Peer workers are at the center of thenext evolution of the mental health system, and MHASF will be atthe forefront.

We are committed to grassroots advocacy, with a renewed focus oncoalition building and community activation. Our new membershipand volunteer programs invite individual citizens, professionals,organizations, and businesses to be an integral part of the MHASFfamily and amplify our shared voice. We extend that invitationwholeheartedly to you as well.

We are so fortunate to be a part of the vibrant San Francisco BayArea community. Thank you for all your support over the last 70years. We can’t wait to show you what’s next!!

Be well,

                                                                 Rachel Del Rossi

                                                                 Executive Director

Executive Summary

Within the next         years, peers will make up atleast                 of  the mental health workforce

nationally!*

The mission of the Mental HealthAssociation of San Francisco is tocultivate peer leadership, buildcommunity, and advance socialjustice in mental health.

On the Road to Recovery

Our Mission

Peer support works!

Improved engagement andsatisfaction with services

Reduced overallcost of services

Improved whole healthincluding chronic illnesses

Decreaseddepression

Approximately 1 in 5 adults inthe U.S. — 43.8 million, or 18.5%— experience mental healthissues in a given year.*

People working with peers report:** Reduced

substance use

Reducedhospitalizations

Mental Health Association of San Francisco provides qualitypeer-to-peer supports as well as training, coaching, and

placement for the next generation of mental health leaders! * Source: Nguyen, Teresa, et al, State of Mental Health 2018, Mental Health America, 2017.

http://www.mentalhealthamerica.net/issues/state-mental-health-america ** http://www.mentalhealthamerica.net/conditions/peer-support-get-facts

Better relationshipwith providers

Higher rates ofemployment

Improvedquality of life

Leaving more resources, support, and connection in the community.**

Agency Impact

Hours of Peer Support

Provided

26,067

(That’s more than 70 hours a day,365 days a year)

 IndividualsReceived

Education orTraining

Individuals Engaged in

Community- Building Events

3,622

720

6,581

94%

Referrals/ Linkages

Made

People Who Recommend

Our Services toOthers

 Served Through

Individual Peer Support

2,116

4

Program Impact

Peer-Run Warm Line The Peer-Run Warm Line is a non-emergency resource for anyone seeking emotional support. We

serve our community 7 days a week, including public holidays. We provide assistance via phoneand web chat on a nondiscriminatory basis to anyone in need. Callers typically express concernsaround interpersonal relationships, anxiety, panic, depression, finance, and alcohol and drug use.

28,204calls and

chats

Average of2,000 callsper month

Referralsto 250unique

resources

2002Service

Linkages

“I am enthusiastic about your line existing, the Warm Line has a much different,better energy than other mental health services I have used in the past.”

76

PROPEL

Peerscompleted

IndividualizedCareer Plans

194

With funding by the Office of Statewide HealthPlanning and Development (OSHPD), PROPEL

works to support, train and place individuals, bothmental health consumers and family members, who

are seeking to be employed or volunteer as peerpersonnel in the Public Mental Health System

(PMHS). We also assist employers in the CaliforniaPMHS in recruiting and retaining consumer and

family member staff through workforce integration. 

trainings andpresentations

SOLVE SOLVE (Sharing Our Lives, Voices, and

Experiences) is a mental health stigma-elimination speakers bureau. SOLVE seeks

to replace misconceptions and harmfulbeliefs about mental health challenges with

our stories of recovery in free communitypresentations throughout the City and

County of San Francisco.

attendeesunderstand

the effects ofstigma

97%

52 Community presentations

to 1054individuals

34 peers receivedAdvanced

Peer EducatorTraining

3 new Peer Educators'

Training for 12peers

32

 participants

175 Peers

Enrolled inPROPEL

As a result

Training lawenforcement

officers throughthe Crisis

Intervention Team(see page 7)

5

Program Impact

Training Institute The Training Institute offers actionable solutions for supporting and achieving workplace

development and excellence through in-house and customized trainings, technicalassistance, and consulting services. Our trainings have been designed and tested for

community-based organizations, government agencies, and private sector businesses.

27 trainings andpresentations

Reaching 663 individuals at diverse organizations including:

92% ofparticipants

recommend our training

Contra Costa Department of Behavioral Health, San Francisco Departmentof Aging and Adult Services, California Institute of Integral Studies, Bonita

House, Mercy Housing, Eden House, and Kaiser Permanente, among others

92.3%

ICHC

Groupparticipantsindicated a

reduction inhoarding

96.4% Rated their

training asgood or

excellent

The Institute for CompulsiveHoarding and Cluttering(ICHC) is a local, national, andinternational thought leaderthat maintains the  centralityof the peer perspective inseeking to understandCollecting Behaviors. Weoffer a comprehensive rangeof supports that fostercommunity for thosepersonally and professionallydealing with collectingchallenges.

Information &Referral to 1243

individuals 1-on-1 Peer

Response Supportto 49 individuals

Peer-led GroupSupport to 56

individuals 45 participants in

Family andFriends Support

Group 244 hours

Communitytrainings and 14

presentations

PCORI Study Patient Centered

Outcomes ResearchInstitute (PCORI)Study is a joint 3-

year collaborationbetween MHASF

and UCSF to compare Peer-

Facilitated SupportGroups and

Cognitive BehavioralTherapy for

Hoarding Disorder.

66%

15 therapist-led cognitive

behavioraltherapy-

basedgroups

15 peer-led

cognitivebehavioral

therapy-based

groups

Over 300 Individuals completed thefree 16-week study

The peer-led andtherapist-ledgroups were

EQUALLYEFFECTIVE

Supports theeffectiveness ofboth therapistand peer-ledtherapy as an

evidence-basedpractice

31% responded

to treatment

reachedfunctionalremission

6

Program Impact

Marin Peer Providers Marin Peer Providers work together with mental health clinicians to provide supportive peer-

based case management services to individuals experiencing acute, pre- or post- crisis mentalhealth situations and engage in outreach to individuals living with mental health challenges who

might not be interested in services but could benefit from them.

Assisted236

individuals

Established and maintained "Warm Hand-off Procedures" with 7 community entities that support community wellness including:

Bridge (formerly Adult Case Management), Odyssey, HOPE, Road to Recovery,

Marin Community Clinics, Marin Center for Independent Living, and Beacon

100% Reported less

distress afterservices

100% More likely to

use servicespost-

intervention

725

Crisis InterventionTeam (CIT)

The Crisis Intervention Team (CIT) is comprised of 35community members, mental health advocates, health

service providers, and police officers including theMayor’s Office on Disability, NAMI SF, SF Suicide

Prevention Hotline, Coalition on Homelessness SF,and Citywide Case Management, all working togetherto provide cutting-edge training for law enforcement

officers. The goal is to teach officers how to effectivelymanage behavioral crisis situations in the field using de-

escalation techniques, obtaining a safe and positiveoutcome for the officer and consumer.

BART Police Deparment

SF Police Department SFPD Communications Dispatch

SF District Attorney's Office SF Park Rangers

Lawenforcement

officers trainedsince 2011

Saving countless lives and families!

Do Send A Card Do Send A Card (DSAC) was inspired during a 2012

MHASF Mental Health Month speech by Dr. Elyn Saks,who shared stories of being hospitalized for cancer and

how much support she received from family andfriends in the form of flowers, cards, and visits. Due tostigma when she was hospitalized for schizophrenia,

the same support did not follow. Recognizing thedifference, MHASF started the DSAC program toprovide support to those at San Francisco General

Hospital inpatient psychiatric unit.

Over 1000 Cards

Delivered So Far

22  cardsdelivered

eachmonth

Launched in September 2012 Sending Cards of Hope and Love!

Pizza parties,games, and care

bags donatedyearly

Sweaters, hats,

gloves, socks, andmuch more delivered

over the holidays 7

Volunteers The Mental Health Association of San Francisco instituted its volunteer program in December

of 2016.  Since then, we've created a great program including partnerships with UCSF, USF, andSFSU for Service Learning and Internship opportunities.  Students and volunteers are exposed

to the issues of mental health and the non-profit industry.

649 Hours of

VolunteerService

Equaling $15,667 in In-Kind

Labor

“What I liked about the internship were the people and environment. Everyone was very friendly and welcoming, making it easy for me to ask

questions and work with them.”

Supporters

Individual Donors

Corporate Donorsand Community

Partners

July 2016 - June 2017

Anonymous Joyce Appelbaum

Ann Baker Kristin Astrid Barnard

Susan Bergeson Camilla Bixler

Barbara Black Terezie S. Bohrer & Assoc

Ruth Brousseau Terri Byrne

Jeannie Campbell Kathleen Campbell

Wayne Clark John L. Cooper

Sen Corby David Covington

Candy Cox Kelly Doyle John Franklin

Pamela Greenberg Susan Greenspan

Brian Hepburn Jonathan Hieatt

Katie M. Mills Feier Han

Tucker Hoog Don and Vickie Howe

Scott Justus

Will Kamin Ellen Krantz

Jatinder Kumar Stephen Leader Michael Mager

Rebecca Massie Adam McCarthy Sonia E. Melara

Liza Murawski John O'Brien

Vanessa Pan Thomas M. Roman

Arwen Rosenbaum Elizabeth Rotter

Michelle Sallee Pat Saxman

Joyce and Marvin Scott Deborah Sim

Deborah Sondock Jamie Spatt

Angela Sun Kelly Tang

Sylvia Tapales Jackie Turner Eduardo Vega Phyllis Vine

Alicia Wang Andrew Webster

Adobe American Center for Philanthropy

American Foundation for Suicide Prevention Behavioral Health Link

Behavioral Health Services California Institute of Integral Studies

Community Thrift Store County of Marin

Depression and Bipolar Support Alliance Education Development Corporation

Farella, Braun & Martel, LLP GooglersGive

Industrial Light & Magic Morgan Stanley

National Destinatin Dignity Mental Health Fund Network for Good

Office of Statewide Health Planning and Development Paypal Charitable Giving Fund

PG&E San Francisco Department of Public Health

SF Department on Aging and Adult Services San Jose Sharks

University of California San Francisco

8

Financials

2016-17 REVENUES

Conference and Program Fees Gov't Grants and Contracts

Donations Misc. Income Total Revenues

$2,612,376 | 100%

$1,218,707 | 47%

$1,307,156 | 50%

$75,188 | 3% $11,325 | <1%

In 2016 - 2017, MHASFdiversified its revenue

stream by providingindividuals and community

partners an easy way tosupport our organization

with the MHASFMembership Program

2016-17 EXPENSES

Program Services Management & General Fundraising

Total Expenses

$2,748,203 | 100%

$2,280,639 | 83%

$349,970 | 13% $117,594 | 4%

2016 - 17 PROGRAMSPENDING BREAKDOWN

COMMUNITY ENGAGEMENT

SOLVE CONSUMER EVENTS

Total COMMUNITY ENGAGEMENT

TRAINING INSTITUTE

ICHC PROPEL

ON-SITE TRAINING OFF-SITE TRAINING Total TRAINING INSTITUTE

ICHC

PEER SUPPORT

RESEARCH CONFERENCE

Total ICHC

PEER SUPPORT

WARM LINE PROPEL

MARIN CRISIS & TRIAGE Total PEER SUPPORT

MANAGEMENT & GENERAL

FUNDRAISING

TOTAL

$180,235

$32,762 $212,997

$34,889 $36,359 $94,608 $73,996 $239,852

$185,980 $77,449 $35.429 $298,858

$1,038,442 $189,957 $300,533 $1,528,932

$349,970

$117,594

$2,748,205

9

MHASF is currently building on the success of 2016/17 by embracing emergent technology to increase options and promote innovations that support mental health. We’re piloting our firstvirtual support group, and other phone andweb-based supports for peer-to-peer contact;partnering with several leaders in our techcommunity; and finalizing Resource Connect,our online self-guided resource and referral tool.We are developing and adding content to ourwebsite that will give our network and Membersmore wellness tools, education, and training,accessible anytime, from anywhere! And withour Warm Line now in operation 24 hours a day,there is always a well-trained peer ready to offersupport. We hope to see you at our 18th InternationalConference on Hoarding and Cluttering onMarch 22nd and 23rd! This conference will trulybe an ‘out-of-the box’ experience.

At MHASF we are #hereforeachother! Thankyou for your support!

Vision for2017/18

www.mentalhealthsf.org

870 Market St., Suite 928 | San Francisco, CA 94102415.421.2926 office | 415.421.2928 fax | info@mentalhealthsf.org