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Annual Report 2013 - パナソニック インフォメーションシス …Annual Report 2013...
Transcript of Annual Report 2013 - パナソニック インフォメーションシス …Annual Report 2013...
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For the Year Ended March 31, 2013
Message from the President Page 2
We are succeeding in gaining a steady foothold, despite significant changes in the operating environment.Kazuhiro Maegawa, President
New Medium-Term Management Plan Page 6
Delivering Higher Levels of Customer Satisfaction through IT as a ServiceBusiness Overview Page 12
CSR Page 14
Corporate Governance Page 16
AnnualReport
2013
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Corporate History
The Company was established in 1999, when the information system department of the former Matsushita
Electric Works, Ltd., became independent. For some 50 years since that time, based on our technical expertise
we have offered total solutions for information systems from planning and designing to development, operation
and maintenance.
Our strength lies in our on-site capabilities cultivated by staying closely in tune with site needs, solving
problems through trial and error. We strive to deliver useful solutions from the customer’s perspective.
Listen, think and create solutions
Action Guideline
CorporateVision
Corporate Slogan
For the creation of information systems embedded with computers to be unnoticed by people
To strive for the creation of new values, by pursuing user-friendliness and accomplishing high-tech mindset, driven by challenging spirits and full speed of actions
Our Philosophy
Medium-Term Management Plan(Fiscal 2013-2015)
Medium-Term Management Plan(Fiscal 2010-2012)
1999 Establishment of Matsushita Electric Works Information Systems Co., Ltd.
1961 Establishment of an information system department at the former Matsushita Electric Works, Ltd.
2001 Listing of the stock on the over-the-counter market (JASDAQ)
2003 Listing on the Second Section of the Tokyo Stock Exchange
2004 Listing on the First Section of the Tokyo Stock Exchange
2008 Change in corporate name to Panasonic Electric Works Information Systems Co., Ltd.
2009 Establishment of the Osaka Central Data Center
2012 Change in corporate name to Panasonic Information Systems Co., Ltd.
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onsolidated Financial H
ighlightsM
essage from
the President
261.13240.51 242.25
253.56
209.024,3714,632
4,255 4,425
12.6
4,205
2,7832,563 2,581
2,227
2,702
Net Sales
(Millions of Yen)
37,320 36,650 36,37335,179
2009 2010 2011 2012 2013
34,221
Operating Income/Operating Income to Net Sales(Millions of Yen / %)
2009 2010 2011 2012 2013
Net Income
(Millions of Yen)
2009 2010 2011 2012 2013
Basic Net Income per Share
(Yen)
2009 2010 2011 2012 2013
12.4 11.9 12.3 11.7
Operating Income (Millions of Yen)Operating Income to Net Sales (%)
Corporate D
ataS
tock Information
New
Medium
-Term
Managem
ent Plan
Cautionary Statement with Respect to Forward-Looking StatementsThis annual report contains forward-looking statements that reflect the Panasonic Information Systems Group’s plans, business strategies and targets. These statements are in accordance with assumptions and beliefs determined by management based on currently available information and involve uncertainties and changes in the business environment at home and abroad. Actual results and business performance may differ materially from these statements.
Panasonic Information Systems Co., Ltd. and consolidated subsidiaries Years Ended March 31
Consolidated Financial Highlights
*1. Amounts expressed in U.S. dollars are calculated using the exchange rate prevailing on March 29, 2013 of ¥94 to US $1.00.*2. Diluted net income per share is not indicated here, because there are no potentially dilutive shares.
Millions of YenThousands of U.S.
Dollars *1
2013 2012 2011 2010 2009 2013
Net sales ¥ 35,179 ¥ 36,373 ¥ 34,221 ¥ 36,650 ¥ 37,320 $ 374,245
Operating income 4,425 4,255 4,205 4,371 4,632 47,074
Net income 2,702 2,227 2,581 2,563 2,783 28,745
Net cash provided by operating activities 4,670 3,834 3,154 4,483 3,864 49,681
Net cash (used in) provided by investing activities (12,299) 6,908) (2,862) (2,829) (3,866) (130,840)
Net cash used in financing activities (940) (903) (821) (863) (710) (10,000)
Cash and cash equivalents 5,500 14,069 4,230 4,759 3,968 58,511
Total assets 31,355 29,012 27,317 25,146 23,211 333,564
Equity 24,838 22,859 21,359 19,659 17,604 264,234
Yen U.S. Dollars *1
Basic net income per share*2 ¥ 253.56 ¥ 209.02 ¥ 242.25 ¥ 240.51 ¥ 261.13 $ 2.70
Full-year dividends per share 65.00 65.00 65.00 65.00 75.00 0.69
Operating income to net sales 12.6% 11.7% 12.3% 11.9% 12.4%
Return on equity 11.3% 10.1% 12.6% 13.8% 16.8%
Equity ratio 79.2% 78.8% 78.2% 78.2% 75.7%
Panasonic Information Systems Co., Ltd. Annual Report 2013 1
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From 2011: Expanding External Sales and Working on One Panasonic
From 2010: The Start of Major Change
Message from the President
We are succeeding in gaining a steady foothold, despite significant changes in the operating environment.Nurturing Budding Strength
Review of the Medium-Term Management Plan(Fiscal 2010–2012)
We formulated a three-year medium-
term management plan around the time
I was appointed president in April 2010.
At the time, this plan had three themes,
namely to strengthen external sales
(meaning sales to companies outside the
former Panasonic Electric Works Group),
contribute to the former Panasonic
Electric Works Group and bolster our
management constitution. The plan’s
targets were to reach consolidated net
sales of ¥40,000 million, consolidated
operating income of ¥4,900 million and a
consolidated operating margin of 12.3%
by the fiscal year ended March 31, 2013.
One of the measures of this plan
was to expand external sales, and as
part of that effort we relocated and
expanded our Tokyo office. At the same
time, we shifted some members of our
development team in Osaka to Tokyo
with the aim of accelerating our response
to customer needs, and reinforced our
sales capacity in Tokyo in other ways.
In the same year, we began offering
“Nextructure” as a systematic solution
that embodies the experience we have
built up in constructing and operating
systems.
In July 2010, Panasonic announced
plans to convert Panasonic Electric
Works to a consolidated subsidiary in
April 2011 and dramatically reconfigure
the Panasonic Group domain in January
2012. As the new framework was
expected to involve system changes,
many of our system development
products that were underway for
Panasonic Electric Works were delayed
or canceled.
As a result, in the fiscal year ended
March 31, 2011, net sales amounted to
¥34,221 million, and operating income
was ¥4,205 million.
With the Great East Japan Earthquake
occurring in March, the start of 2011
was characterized by a sharp fall in
business confidence. Nevertheless, the
initiatives that we had been pursuing to
expand external sales began to steadily
bear fruit. During the year, we acquired
such large-scale projects as a thin
client system for the Fuji Educational
Committee and cloud services for Nidec
Corporation. We also successful ly
received orders for a ticketing system
we were promoting in cooperation with
the Panasonic Group from TOKYO
SKYTREE, KYOTO AQUARIUM and
SUMIDA AQUARIUM. Furthermore, we
introduced the ERP package “GRANDIT”
as a solut ion centered on system
integration for core functions, leading
to a strong increase in the number of
customers.
We also faced some major challenges
in our business for the Panasonic Group.
In August 2011, Panasonic announced
the absorption-type merger of Panasonic
Electric Works. Activities in response to
“One Panasonic” suddenly accelerated.
We energetically took part in some of
the restructuring activities, such as
integrating and linking the systems of
Group companies. Recognizing that this
Panasonic Information Systems Co., Ltd. Annual Report 2013 2
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Business O
verviewFinancial S
ectionC
orporate Governance
CS
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onsolidated Financial H
ighlightsM
essage from
the President
Corporate D
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tock Information
New
Medium
-Term
Managem
ent Plan
Kazuhiro MaegawaPresident
3Panasonic Information Systems Co., Ltd. Annual Report 2013
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Three Years in Review
From 2012: Initiatives Targeting the Next Phase of Growth
Oper
ation
Dev
elo
pm
ent
was a project that must succeed at all
costs, our employees pulled together
and worked tirelessly to bring it to a
successful conclusion.
Consequently, in the fiscal year ended
March 31, 2012, net sales came to
¥36,373 million, and operating income
was ¥4,255 million.
We began business in 2012 amid
major changes occurring in the Group’s
framework and operating environment.
For the general market (external sales),
we began the full-fledged provision of
services via the cloud environment we
had received orders for and constructed
in the prev ious f isca l year, which
contributed to a significant increase in
sales. In system development projects,
as well, we launched several services
us ing the ERP system we began
promot ing in the preceding term.
Meanwhile, rather than selling PCs and
other equipment on a stand-alone basis,
we clarified our structure for offering
them as sets together with solutions.
In May 2012, we completed the One
Panasonic project, which we had been
involved in for around a year and a half.
At that point, we continued to make
proposals to Panasonic Corporation Eco
Solutions Company, which is Panasonic
Group company regarding an order for IT
systems related to the company’s next-
stage growth strategy. These efforts led
to the acquisition of a large-scale project
in the summer of 2012.
Unfortunately, however, our f inal
push for new project orders fell short
of the mark, with net sales amounting
to ¥35,179 mi l l ion. On the other
hand, rationalization and streamlining
contributed to increases in operating
income, which exceeded the previous
year’s level and amounted to ¥4,425
mill ion. Although below the targets
we had set in 2010, we achieved an
operating margin of 12.6%, a record high.
Broadly speaking, these were the major
trends over the past three years. To
summarize, conditions were undeniably
difficult for us as the result of major
・Cultivate new customers in the general market
・Support the business systems of the Panasonic Group
・Make the step up from growth businesses to core businesses
・Combine Panasonic products with IT, preparing the ground and planting the seeds for new business
・Make significant quality improvements on both the operational and development fronts
l Set up in April 2012l Training/monitoring/
management of entire/individual project
Quality control byPMO
Quality control by CMMI®
l Achieved Level 3 in December 2008l Began working to reach
Level 4 in 2014
l Acquired in February 2011l Continue fixed activities
Sal
es
dis
cuss
ion Information provision
Proposals
Estimate
Contract
Requirement definition
Design
Development
Testing
Medium-Term Management
Plan (Fiscal 2010–2012)
Milestones
Quality control by ISO 20000
Operation and maintenance
Message from the President
Panasonic Information Systems Co., Ltd. Annual Report 2013 4
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CS
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onsolidated Financial H
ighlightsM
essage from
the President
Corporate D
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tock Information
New
Medium
-Term
Managem
ent Plan
Future Measures
Shareholder Returns
changes in the operating environment for
the client that had previously provided a
stable source of revenue and income—
the former Panasonic Electric Works
Group. Even so, I am proud of the fact
that we sowed the seeds for growth by
solidifying our position in the general
market and for business from the
Panasonic Group.
Of part icular importance are the
advances we made in the “five growth
business areas” defined in this plan.
Over the course of the plan, net sales
rose 75% compared with the initial year.
I believe that cultivating these growth
businesses into core businesses that will
support our management going forward
contributed greatly to these results.
We have also enjoyed some success
in terms of bolstering our management
constitution. In addition to the rationalization
and streamlining initiatives that were in
place, we began to see good progress
f rom thorough effor ts to improve
quality on both the operational and
development f ronts. We acquired
ISO 20000 certification in 2011, and
owing to ongoing quality improvement
activities based on this certification, the
amount of money lost on operations
fell by approximately 12% over three
years. In addition, we adopted CMMI®*
to manage development quality and
conducted training and monitoring via
the Project Management Office (PMO).
As a result, the “number of projects to
be monitored,” meaning the number of
high-risk projects that require stronger
monitoring during development, reached
zero in March 2013. Rather than
increasing our capacity for earning high
profits, I believe that these developments
resulted in higher levels of customer
satisfaction. *CMMI® (Capability Maturity Model Integration)
Process improvement model for software and systems developed at the Software Engineering Institute of Carnegie Mellon University
We have now formulated a medium-term
management plan for the three years
beginning from April 2013. Generally
speaking, we plan to continue moving
in the same direction as we have in the
past. That being said, the environment
is no longer the same and we ourselves
cannot afford to maintain the same
consciousness we have had in the past.
We will need to be more ambitious and
feel a sense of urgency as we think
about new developments.
As of June 2013, the Japanese
business environment is characterized
by anticipation of a recovery, fueled
by yen depreciation and higher stock
prices. Even so, the climate is marked
by a strong sense of caution with regard
to the future, prompting austerity toward
corporate IT investments. This trend
can be also explained as IT needs
undergoing a shift in focus, from the
enhancement of operational efficiency to
contribution to management. Ongoing
globalization and the forward march of
technology are requiring ever greater
management speed. In core businesses,
companies invest in management
resources; in non-core businesses they
seek eff iciency improvements. The
question for us to answer is how IT
can assist this trend. I see this solution
as the point at which we provide true
value. (See the “New Medium-Term
Management Plan” on page 6.)
We believe that providing returns to
shareholders is one of the management’s
most important priorit ies. We have
adopted a policy to actively and stably
distr ibute surplus funds based on
financial performance while keeping
in mind the need to increase internal
reserves to reinforce our management
foundations and ensure long-term growth.
For the fiscal year ended March 31,
2013, we awarded dividends of ¥65 per
share, for a consolidated payout ratio of
25.6%.
For the fiscal year ending March 31,
2014, we plan to award dividends from
surplus funds twice, with record dates
of September 30 and March 31, each
amounting to a regular dividend of
¥32.50 per share. This figure results in
an annual dividend of ¥65 per share and
a consolidated payout ratio of 25.5%.
Again this year, our executives and
employees will make a vigorous push to
move the Company to a new stage
of business.
We ask for the ongoing support of our
investors.
July 2013
Kazuhiro MaegawaPresident
Panasonic Information Systems Co., Ltd. Annual Report 2013 5
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New Medium-Term Management Plan
The Company has recently formulated the Medium-
Term Management Plan (Fiscal 2013–2015).
Since 2010, we have continued working in line
with three themes: “strengthen the general market,”
“reinforce partnership with the Panasonic Group”
and “bolster management constitution.” Our policy
going forward will be “aim to earn higher customer
satisfaction through IT as a service.” By achieving
this objective, we will progress from simply being
a partner in system development and operations
to become a partner that contributes to actual
operations and management.
Maintain and establish an IT environment within the Group
Take on the general market
Expand into the general market with on-site
capabilities
Aim to be a true business partner
Founding period
Department within the Company
From 2010
From 2013
Delivering Higher Levels of Customer Satisfaction through IT as a Service
Medium-Term Management Plan (Fiscal 2013–2015)
Panasonic Information Systems Co., Ltd. Annual Report 2013 6
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(Millions of Yen / %)
4,205
12.3 11.7 12.6 12.4 12.2 12.1
4,255 4,4254,450 4,500 4,600
201320122011
Operating Income (Millions of Yen) Operating Income to Net Sales (%)
Operating Income/Operating Income to Net Sales
2014(Plan)
2015(Plan)
2016(Plan)
(Millions of Yen)
34,22136,373 35,179 36,000
37,000 38,000
2014(Plan)
2015(Plan)
2016(Plan)
201320122011
Net Sales
Business O
verviewFinancial S
ectionC
orporate Governance
CS
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onsolidated Financial H
ighlightsM
essage from
the President
Corporate D
ataS
tock Information
New
Medium
-Term
Managem
ent Plan
Outline of the Plan and Our Business DevelopmentBroaden and Deepen Value Our Initiatives to Date
Performance Targets for the Medium-Term Management Plan(Fiscal 2013–2015)
The outline of our plan involves continuing the themes under which we have progressed for the past three years. However, we
aim to deepen and expand our initiatives to date.
In other words, as we pursue these themes, we will focus even more on the keywords “new” and “service,” develop business
in new markets while maintaining the ability to earn high profits and use IT collaboration with Panasonic products as the catalyst
to unlock new potential. This will be our mission for the next three years.
To achieve these goals, we will develop our business along the combined lines of a “client orientation” and a “product orientation.”
By the fiscal year ending March 31, 2016, we are targeting net sales of ¥38,000 million and operating income of ¥4,600 million.
Driver for creating new possibilities
Bolster management constitution
Client Orientation
Product Orientation
Broaden and Deepen Value All Our Efforts to Date
IT collaboration with the Panasonic
Group
Reinforce partnership with the
Panasonic Group
Strengthen the general
market
Focus more on “new” and “service”
Propose optimal solutions to meet individual clients’ needs
Propose products that leverage our a c c u m u l a t e d exper ience and expertise
Develop business in new markets while maintaining high profitability
General market
IT infrastructure construction/
operation
ERP system construction
IT collaboration with the Panasonic
Group
New products/solutions
Panasonic Group
Panasonic Information Systems Co., Ltd. Annual Report 2013 7
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(Millions of Yen)
2014 2015 2016
1. ICT infrastructure service 3,200 3,600 4,000
2. System integration of core functions 1,000 1,100 1,200
3. Collaboration with the Panasonic Group 500 600 800
4. Creation of something new 300 700 1,000
Total 5,000 6,000 7,000
ICT infrastructure service
System integration of core functions
Collaboration with the Panasonic
Group
Creation of something new“
Key
Bus
ines
s A
reas
”
l General marketl Panasonic Group
l IT infrastructure construction/operationl ERP system constructionl IT collaboration with the Panasonic Groupl New products/services
Client orientation
Product orientation
1
3
2
4
Develop along a “Key Business Areas” Orientation
Growth Target: Achieve ¥7,000 Million in Net Salesby the Fiscal Year Ending March 31, 2016
Targets for Key Business Areas
One important initiative targeting customers in the general
market is to foster even stronger relationships with the
customers that have had a business connection with us.
We will make a thoroughgoing effort in two areas.
First, rather than our business being over once we have
delivered the requested systems and equipment, while
launching additional services we will work consistently to
contribute to our clients by uncovering potential needs. In
addition, we will continue to provide services until business
issues are resolved. In this manner, we will promote a
business model that broaden and deepen value our
relationships with customers.
Furthermore, we will endeavor to attract new clients
by enhancing our IT service menu. In order to respond
to clients’ needs across a wider range of businesses of
different scales, we will offer a more flexible and diverse
lineup of superior services and solutions and deepen and
broaden our client base.
Our product development efforts will involve creating
solutions that combine the products and services of the
Panasonic Group with our own group’s IT services. By
leveraging the strengths of each of these, we will provide
new value to clients and work to cultivate new markets.
In addition, we will pursue more vigorously our growth
businesses to date, namely constructing and operating IT
infrastructure and building core systems. Furthermore, we
will deploy technology and product strategies that will link
to the creation of new markets.
Our medium-term management plan positions these
initiatives, “ICT infrastructure service,” “system integration
of core functions,” “collaboration with the Panasonic
Group” and “creation of something new,” as key business
areas, through which we aim to generate net sales of
¥7,000 million.
Business Deployment Centering on Clients and Products
New Medium-Term Management Plan
Propose Optimal Solutions to Meet Individual Clients’ Needs
Strengthen the General Market
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orporate Governance
CS
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onsolidated Financial H
ighlightsM
essage from
the President
Corporate D
ataS
tock Information
New
Medium
-Term
Managem
ent Plan
Expand B to B Cloud Service
Target Further Progress from the Customer’s Perspective
Overview of Key Business AreasICT Infrastructure ServiceAchieve ¥4,000 Million in Net Sales by the Fiscal Year Ending March 31, 2016
System Integration of Core FunctionsAchieve ¥1,200 Million in Net Sales by the Fiscal Year Ending March 31, 2016
So far, we have taken advantage of the experience and expertise we have cultivated to date to propose infrastructure integration
and virtualization and the construction of public clouds. These offerings mainly targeted mission-critical systems at large
companies.
Cloud services have expanded rapidly over the past
year or two, and an increasing number of companies
have introduced so-called public cloud services. The
“anyone can use” convenience of these services,
however, prompted concern on the security front, so
many companies hesitated to introduce them. In other
words, the scope of the cloud services being offered in
Japan is more limited than their demand would suggest.
Consequently, we have begun providing high-quality B
to B cloud services with an even more reasonable pricing
structure than has been available to date, and we intend
to expand the systems and clients these services target.
We are assisting in core system reform, based on our
“GRANDIT” and “MetaForce” ERP packages. We spent
from 2012 to 2013 renovating “GRANDIT,” which now
offers multiple-language support (English and Chinese) and
is compatible with smart devices. In these ways, we have
upgraded the package from a customer’s perspective
even more than in the past.
Going forward, we will develop and provide our own
proprietary templates, create links with business systems,
and make compound proposals that include our operation
services, thereby expanding our offerings from the
standpoint of ERP solution “services.”
“MetaForce,” which is being employed mainly by
Panasonic Eco Solutions’ distributors, currently occupies a
corner of the market as a sales support and management
system for the electrical equipment and materials
industries. We plan to increase the package’s convenience
by forging links among various types of data and devices.
Expand B to B Cloud Service
Coverage to expand in the future
Current service coverage of Panasonic IS
Public clouds
ICT Infrastructure Service
Infrastructure integration/virtualization,
private cloud
Small companies
Medium-sized companies
Large companies
Sys
tem
sca
le
High-quality and reasonable cloud
servicesP
rog
ress
of
Pan
aso
nic
IS
GRANDIT consortium inaugurated
2003 2008 2009 2010 2011 2012 2013
Prime partners: 13 companies
Companies introducing GRANDIT surpassed 500
Multiple language support(English, Chinese)compatible with smart devices, etc.
GRANDIT v2.1 released
Coordination with various business systems
Accelerated comprehensive IT business for medium-sized companies
Released unique business type/business-speci�c template
Project of the Year 2011
Net Sales(Millions of Yen)
Pro
gre
ss o
f G
RA
ND
IT
Joined the consortium
60
180
350
470
Other systems
Orders Received・Order・Sales・Purchase・
Stock・Receivable・ClaimsClaw-back・
Accounts payable-trade etc.
Network infrastructureSupplying
manufacturerClient
Via the InternetInternet
Internet
E-mail
Mobile
Fax and telephone
Real-time connection
Co
ord
inat
ion
of
vari
ou
s ty
pes
of
dat
a
Co
ord
inat
ion
of
vari
ou
s ty
pes
of
dat
a
Fax and telephone
Core system
Panasonic Information Systems Co., Ltd. Annual Report 2013 9
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Further increase added value・Product linkage・Business linkage
as a serviceIT
business linking
equipment
EcoCute monitoring
IT know-how
Plug-in station
monitoring
eneview environmental
monitoring
Remote monitoring of storage batteries
Promoting Further Collaboration
Aiming to Provide New Value
Collaboration with the Panasonic Group Achieve ¥800 Million in Net Sales by the Fiscal Year Ending March 31, 2016
Creation of Something New Achieve ¥1,000 Million in Net Sales by the Fiscal Year Ending March 31, 2016
We launched our “eneview” environmental monitoring software in December 2010. Using data gathered from Panasonic’s
energy monitors and sensors, eneview provides a “visualization” mechanism to heighten awareness of energy savings. This
software is currently in use by customers across a broad range of sectors and industries, including rail companies and nursing
care and welfare institutions. Using the
know-how gained through eneview, we
are expanding our lineup to include plug-
in station monitoring, EcoCute (energy-
efficient electric heat pump) monitoring and
the remote monitoring of storage batteries,
and now we are rolling out a linked-facility
IT solution.
In the future, as well as adding to
solutions from a service perspective we
plan to increase added value by linking
them with Panasonic products and
businesses.
As the first foray into this new business, in April 2013 we
began providing a core system reform solution employing
the Oracle Exadata Database Machine. This system
represents the commercialization of the expertise we
cultivated by consolidating 22 database servers into just
two units, reducing annual worker-hours by approximately
60%. As a forward-thinking reform following on from the
infrastructure integration we have proposed to date, we
will propose database integration using this solution.
Launching and cultivating new businesses requires time.
We will approach this business with the understanding
that speed is of the essence, adopting the keywords “Let’s
start acting” rather than “Let’s start thinking.”
New Medium-Term Management Plan
Panasonic Information Systems Co., Ltd. Annual Report 2013 10
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Developing Business in New Markets While Maintaining High Profitability
Bolster Management Constitution Business Overview
Financial Section
Corporate G
overnanceC
SR
Consolidated
Financial Highlights
Message from
the P
residentC
orporate Data
Stock Inform
ationN
ew M
edium-Term
M
anagement P
lan
Thoughts on the New Medium-Term Management Plan
Column
There is an endless well of interest in using new
information technology in businesses that make use
of smart devices and big data. That being said, in
corporate IT investment there is a clear tendency
for companies to invest as little as possible in fixed
IT assets, leading to a marked increase in the use
of cloud-type IT services. We have deployed the
strength in on-site capabilities that we have cultivated
with the Panasonic Group to extend our offerings
into the general market, and we have steadily earned
the trust of the companies in this market as well.
As we work to forge even stronger relationships
with clients going forward, I believe that extending
our menu of IT offerings as services will deepen and
enhance our contributions to their businesses. One
of the challenges we will take up is using the revenue
sharing method* to provide services. This approach
enables us to develop direct relationships with clients’
businesses and share in their risks and rewards.
Becoming this sort of true business partner is one of
our aims under the new medium-term management
plan. Since last year, we have deepened our sense
of solidarity with the Panasonic Group in this way
while strengthening links on the business front.
Our IT solutions are employed in many of
Panasonic’s products and businesses, and we also
strive to create new value for Panasonic.*Revenue sharing methodRather than outsourcing agreements based on set payments, under this arrangement we work as partners in a project, sharing risk with our clients. The revenue generated through mutual cooperation is shared between us according to a predetermined ratio.
Maki OkajimaVice President and Representative Director
The Panasonic Group is our largest client, accounting
for 80% of sales. In the past, we have contributed to the
Panasonic Group by using IT to improve the efficiency of
its business processes.
Going forward, we will accelerate efforts to link products
and IT solutions (see page 10), contributing to the
Panasonic Group on the business front. This approach
should foster stronger and deeper relationships.
The Group will make the investments necessary to achieve
this growth and development, while at the same time
maintaining our capacity to earn high profits. Consequently,
we expect to further enhance corporate value.
As an IT service business, cultivating human resources
is an important part of enhancing our value, as people are
the resources essential to an IT services company. Well
aware of that fact, we cultivate employees who are not
only accomplished on the technical front but also have
strong people skills. By developing human resources who
contribute to client management, we aim to go beyond
satisfying customers, to delighting them.
We will persevere with initiatives designed to maintain
our capacity to earn high profits. During the fiscal year
ended March 31, 2013, these efforts led to a record-
high 12.6% ratio of operating income to net sales. Going
forward, we will make thorough use of leading-edge IT
technologies as we pursue rationalization and streamlining
by cultivating expertise and putting it into practice.
Contributing to Our Largest Client’s Business Processes and Businesses
Reinforce Partnerships with the Panasonic Group
Panasonic Information Systems Co., Ltd. Annual Report 2013 11
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23,789 23,045 22,155 22,244 22,009
(Millions of Yen / %)Net Sales/Gross Margin
2009 2010 2011 2012 2013
20.3 20.7 19.9 20.7
23.2
Net Sales (Millions of Yen)Gross Margin (%)
System Services ● System operation services at data centers● Cloud services● Network services
In an era when swift and accurate decisions determine the course of corporate management, information systems are essential to business continuity and their operation is extremely important.
From two data center locations, the Osaka IDC and Osaka Central Data Center, the Group maintains the safety and security of customer systems while providing operation services that meet customer needs, through cloud and other services.
Hisashi KuronoManaging Director
Business Overview
Business Model
System proposal
System Services
System Solutions
System and Communications Equipment*
● System operation services at data centers● Cloud services● Network services
● Core system architecture solutions● IT infrastructure architecture solutions● Commissioned system development● Development and provision of package software
● Sales of computers, servers, and communications equipment● Network and facility construction
Solution proposal
New customers
Enhancing Stock-Typed Business
Offering Multivendor Services
Build stronger relationships
Existingcustomers
The Year in Review
During the year, Japanese companies made increased use of data centers as one aspect of their disaster countermeasures and electricity conservation measures. In addition, from the standpoint of IT investment restraints and convenience, the use of cloud services has become a typical element of IT strategy.
In the general market, we acquired new large-scale projects, notably involving “Nextructure” and IT operation services. Operational efficiency at the Osaka Central Data Center thus increased, and the provision of disaster recovery services and high-value-added operation services led to increased sales. We also commenced business in the new domain of IT operations consulting.
Targeting the Panasonic Group, thoroughgoing efforts to improve the efficiency of IT infrastructure operations through IT collaboration contributed to cost reductions.
Outlook for the Upcoming Fiscal Year
Going forward, we expect Japanese companies to expand their use of cloud services to make use of advanced functions in diverse system domains.
In the general market, we will extend our offerings of private cloud services that have typically aimed at large companies, based on our mainstay ICT infrastructure service, “Nextructure.” We will offer a lineup of private cloud (middle range) and public cloud services targeting small and medium-sized companies, further enhancing our IT operations service and responding to diverse client needs.
Following on from infrastructure integration, we will begin offering a new vertical integration service for databases as an advanced reform solution. As a result, we aim to attract new customers and offer higher-value-added service to existing customers.
62.6%
22.1%
15.3%
Our
Cus
tom
ers
Breakdown of Net Sales
Breakdown of Net Sales
Breakdown of Net Sales
Panasonic Information Systems Co., Ltd. Annual Report 2013 12
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2009 2010 2011 2012 2013
7,5806,958
6,367
8,004 7,794
20.2 18.4
24.9
17.619.2
(Millions of Yen / %)Net Sales/Gross Margin
Net Sales (Millions of Yen)Gross Margin (%)
2009 2010 2011 2012 2013
6,6475,951 5,699 5,376
6,125
15.017.2 17.9 16.616.2
(Millions of Yen / %)Net Sales/Gross Margin
Net Sales (Millions of Yen)Gross Margin (%)
System Solutions
System and Communications Equipment*
● Core system architecture solutions● IT infrastructure architecture solutions● Commissioned system development● Development and provision of package software
● Sales of computers, servers, and communications equipment● Network and facility construction
With global competition growing increasingly fierce and the operating environment undergoing major changes as a result of advances in IT, the focus of corporate IT demand is shifting, from the enhancement of operational efficiency to contribution to management.
The Group meets the needs of these clients by proposing solutions that employ IT to address corporate transformation and s tructural reform.
The Group offers a multi-vendor approach to propose the most suitable system configurations for its customers. We leverage the track record we have cultivated over our long history of operations in Japan and overseas by testing every device on the market available for adoption. Based on our own experience, we confidently propose flexible combinations not tied to specific manufacturers.
Akira HisanoManaging Director
The Year in Review
In the general market, we targeted vigorous medium-sized companies with businesses tailored to specific industries and sectors. In the business of system integration for core functions, we created industry-specific templates for the medical equipment and telecommunications sectors, aiming to develop solutions that fit customers’ needs more precisely.
We also provided IT support for business startups by energetic customers in environmental businesses and those that are aiming for IPOs. Our sales of sales management solut ions for leisure facilities targeted operators of art museums, natural history museums, aquariums and amusement facilities. We combined our leisure facility ticketing system with the Panasonic Group’s products to maximize synergies and promote solutions.
The Year in Review
During the year, sales of stand-alone equipment dropped sharply, causing net sales to fall below the previous year’s level. Our gross margin rose year on year.
Outlook for the Upcoming Fiscal Year
We expect the use of clouds to accelerate on a number of fronts and across a host of industries and sectors.
The Company strives to maintain high customer satisfaction through approaches ranging from proposing solutions to supporting IT operation to offering IT as a service. Specifically, we will propose a service model that connects directly to client businesses.
For instance, among our menu of solutions for leisure facilities we have begun offering new services to adjust usage fees depending on visitor numbers and charges that adjust to seasonal sales variations.
Going forward, we will propose service models that meet the business characteristics of such customers. We plan to offer a variety of new solutions that will lead to true customer satisfaction.
Outlook for the Upcoming Fiscal Year
Smartphones and tablets have become essential items of business, and we expect multi-device compatibility to accelerate in line with business system reforms.
We plan to make proposals designed to meet customers’ needs, and we expect to maintain a high level of profitability as a result of these high-value-added offerings.
Business O
verviewFinancial S
ectionC
orporate Governance
CS
RC
onsolidated Financial H
ighlightsM
essage from
the President
Corporate D
ataS
tock Information
New
Medium
-Term
Managem
ent Plan
*Owing to a change in the division of products handled, the system and communications equipment business has been combined into the system solutions business, effective from the fiscal year ending March 31, 2014.
Panasonic Information Systems Co., Ltd. Annual Report 2013 13
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Compliance (Corporate Ethics)
Corporate Citizenship Activities
Risk Management
Increasing Information Security and Quality
CSR
We hone our corporate sense of ethics, and have introduced
and are developing a corporate ethics program to conduct our
work on the basis of a shared conscientiousness, common
sense and a spirit of fairness and sincerity (corporate ethics
management).
■Corporate Ethics Program・Creating a Compliance Guidebook and distributing it to
ensure universal awareness
・Employing e-learning for thorough ethics training・Establishing a business ethics program promotion structure
centered on the Corporate Ethics Committee, chaired by
the president
・Establishing a corporate ethics hotline・Making submission of a commitment to corporate ethics
document mandatory for all employees
We encourage all our employees to take part in voluntary
corporate citizenship activities.
■Primary Activities・Recycling Activities (PET Bottle Cap Collection)・Fund-Raising Activities・Blood Donations and Bone Marrow Bank Registration・Community Cleanup Activities
We define risk as “factors that could impair efforts to achieve
our business plans” and “the gap between social expectations
and corporate reality,” and we conduct risk management
initiatives accordingly. These activities are also positioned as
one aspect of the Panasonic Group’s global and across-the-
Group risk management activities.
■Overview of Risk Management Activities・Creation of a companywide structure centered on the Risk
Management Committee, chaired by the president
・Formulation of business plans and related semi-annual risk management and monitoring of each division and related function
・Formulation of a business continuity plan (BCP) to counter the risk of large-scale natural disasters
The Company maintains a particular focus on the appropriate
management of information, which we recognize as an
important social responsibility. In addition, through ongoing
quality improvement efforts on both the operational and
developmental fronts, we are working to strengthen our
structure to ensure that customers feel comfortable entrusting
their information systems to us.
■Certifications Acquired・Privacy Mark (companywide)・ISO/IEC 27001 (companywide)・ISO/IEC 20000 (IDC division)・CMMI® Level 3 (development process)
As a member of the Panasonic Group, we have worked with the spirit of the words of its founder, Konosuke Matsushita: “An enterprise is a public institution” and “All for the customer.” This spirit serves as the origin of our corporate social responsibility (CSR) activities.
Based on the Panasonic Group management philosophy, we look beyond just complying with laws, ordinances and rules to conduct fair and honest business activities according to conscience and good sense. In addition, throughout our business activities we consistently strive for our customers advantages through IT.
As a Public Institution—Promoting CSR Activities through Our Services
Panasonic Information Systems Co., Ltd. Annual Report 2013 14
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Business O
verviewFinancial S
ectionC
orporate Governance
CS
RC
onsolidated Financial H
ighlightsM
essage from
the President
Corporate D
ataS
tock Information
New
Medium
-Term
Managem
ent Plan
Tatsuo YoshikawaDirector
Shuichi TakazakiDirector
Nowadays, corporate social
responsibility and corporate
ethics are more important
than ever before.
Based on the philosophies of our founder, Konosuke
Matsushita, of “an enterprise is a public institution” and
“contributing to society through our business activities,”
the foundation of our activities is to contribute to society
through our core business of providing IT services.
The origin of our services is the pursuit of “All for the
customer,” and rather than being satisfied by customer
In manufacturing, the origin
of Panasonic’s business,
quality improvement requires
tireless dedication. We have
inherited this DNA, which in software development
is evident from our attention to process. We use the
CMMI® model for software development process
improvement to define directions and procedures and
create templates for administrative materials. Through
such efforts to document and standardize processes
throughout the organization, we continue making
improvements even today. We achieved CMMI® Level 3
CSR Initiatives
~ Remaining a Human Resource Cluster That Aims to Delight~
Efforts to Reinforce Quality
~ Carrying Forward Our Manufacturing DNA and Aiming for Further Improvements to Development and Operational Quality~
“satisfaction,” we aim to take a step beyond, to delight
them. To achieve this goal, it is of utmost importance
to recognize that while each of our employees is a free
individual, we share a sense of ethics and discipline,
acting as the “human resource cluster” that delights our
customers.
Remaining an organization of this nature requires
each of us to further hone his or her sense of ethics,
and we will act with a sense of individual responsibility
and seek to cultivate a transparent corporate culture.
To maintain and cultivate this sort of climate, we actively
promote CSR activities, conducting environmental
protection activities and social and community
contribution activities, observing compliance and
supporting volunteer activities.
in 2008 and 2011, and we are aiming for CMMI® Level 4
in 2014.
To ensure quality and reduce risk during upstream
software development, we hold sales discussion
review meetings and have established a PMO group
that monitors development projects and targets
overall optimization, auditing and systematizing priority
development projects. As a result, we have reduced
the number of issues affecting quality, cost and delivery
at the software development stage. Furthermore, we
continue to pursue operational quality improvement
based on ISO 20000, and the number of interruptions
to service operations has fallen.
We will continue in our initiatives to enhance quality,
to ensure that we provide high-quality solutions and
services that live up to the Panasonic Group name.
Panasonic Information Systems Co., Ltd. Annual Report 2013 15
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1. Business Execution and Supervision
2. Auditing
3. Controls
Corporate Governance
The Board of Directors meeting is held
regularly once a month and irregularly as
required to report on significant operating
policies, decisions on substantive matters,
and the execution of business and duties,
as well as statutory matters. Also, to
provide neutral and impartial supervision, two
of the eight directors are outside directors.
Ac tu a l bus i ne s s i s exe cu te d by
execut i ve d i rectors and execut ives
under the leadership of the president in
accordance with policies that have been
decided by the Board of Directors to
clarify the responsibility and to sufficiently
demonstrate supervisory functions. Also,
for the purpose of uniting the whole
Company as one through the discussion
and sharing of information necessary
for the smooth and rational execution of
business, we have established business
strategy meetings and management
study groups.
The Company’s auditing system is made
up of auditors and the Board of Auditors,
an interna l audi t uni t as wel l as an
accounting auditor, and is conducted as
follows: to implement a varied and effective
audit, each carries out the management
audit from a different point of view together
with appropriate coordination.
(1) Board of Auditors and
the Auditors’ Inspection
The Board of Auditors is comprised of
auditors, audit plans, methods and so
forth, and reports on the implementation
status of the audit. The audit is mostly
taken from the point of view of legality
and is conducted on operations and the
financial condition by auditors based on
plans determined by the Board of Auditors.
Auditors also attend important meetings
such as that of the Board of Directors and
give recommendations and advice from
an independent standpoint. To strengthen
the functions of the auditors, we also
established an audit office to support the
auditors’ professional duties, and we consult
with auditors regarding the assessment of
the office and its personnel changes.
(2) Internal Audit
The Company established the division
with the aim to execute fair and efficient
business and maintenance of an internal
check system to preempt and prevent
any fraudulences. The division conducts
its audit in line with the annual plan, and
the results are reported to the Board of
Directors.
(3) Accounting Auditor
Concerning the audit under the Companies
Act and F inanc ia l Ins truments and
Exchange Law, the Company has entered
into an audit contract with Deloitte Touche
Tohmatsu LLC.
We believe developing a sound business
and mainta ining customers’ trust in
our business are indispensible to the
growth of the Company, so with the
goal of establishing a regulated business
environment, we have assigned a board
member to take charge of internal controls
(CSRM*). We have also established such
groups as corporate ethics and information
security management committees that will
deploy concrete measures companywide
based on the content of discussions.*CSRM: Combining CSR (Corporate Social Responsibility) and Risk Management.
Officers of the Company (As of July 1, 2013)
Achieving Swift and Appropriate Decision Making and Supervisory and Auditing Functions, as well as Business Controls
Auditor Yuji Nakabayashi
Auditor Makoto Iwahashi*1,*2 (JFE Systems, Inc.)
Auditor Eiji Furusawa*1 (Panasonic Corporation)
Executive Officer Keisuke TanakaExecutive Officer Hajime OnishiExecutive Officer Takashi MaedaExecutive Officer Mitsuru MaekawaExecutive Officer Hiroyoshi Maruyama*1 Outside auditor*2 Appointed as an independent executive who meets the
requirement stipulated by the Tokyo Stock Exchange Group, Inc., that there be no danger of conflict of interest with general shareholders.
Panasonic Information Systems Co., Ltd. Annual Report 2013 16
Kazuhiro MaegawaPresident and Representative Director
Shuichi TakazakiDirector
Maki OkajimaVice President and Representative Director
Tatsuo YoshikawaDirector
Akira HisanoManaging Director
Hisashi KuronoManaging Director
Takahiro NakagawaOutside Director(Panasonic Corporation)
Hidenori FurutaOutside Director(FUJITSU LIMITED)
-
Appointment and Dismissal
Appointment and Dismissal Appointment and Dismissal
Appointment and Dismissal
Cooperation
CooperationAccounting Audit
Audit
Assistance
Supervision / Instruction
Supervision / InstructionInstruction
Control
Control
Internal Audit
General Meeting of Shareholders
Board of Directors Auditors Room
Internal Audit Division (Auditing)
Business Strategy Meeting
Business Review Meeting
Director in Charge of CSRM and Internal Control
Company-wide CommitteeCorporate Ethics Committee,
Information Security Management Committee, Other Committee
Accounting Auditors
President
Executive Division
Executive Directors Executive Officers
Board of Auditors
Business O
verviewFinancial S
ectionC
orporate Governance
CS
RC
onsolidated Financial H
ighlightsM
essage from
the President
Corporate D
ataS
tock Information
New
Medium
-Term
Managem
ent Plan
Board of Auditors Initiatives
Corporate governance is variously described as a “decision-
making framework for listed companies” and an “effective
system of checks and balances for managing a listed
company.” Like applying the brakes on an automobile
at certain times and pressing the accelerator at others,
corporate governance is designed to prevent misconduct and
keep management from going out of control on the one hand,
and on the other hand to encourage a company to develop
and augment its corporate performance. We believe that the
Board of Auditors is an organization designed to serve these
specific functions. The Company’s Board of Directors defines
its audit policy as “playing a role in corporate governance as
an independent body by fulfilling the duty of conducting audits
in accordance with laws and regulations, seeking to answer
the shareholders’ mandate through the effective verification
of internal control systems, striving to maintain or increase
the level of trust society places in us, and contributing to the
healthy development and sustainable growth of Panasonic
Information Systems Co., Ltd.” The Company’s Board of
Auditors comprises three auditors, two of whom are outside
auditors. In principle, the Board of Auditors meets once each
month. At these meetings, the board decides the division
of responsibilities among the auditors, reports on various
activities and provides information, conducts hearings of
various related parties, attends accounting audit reviews
given by the accounting auditor, and pre-screens Board of
Governance Structure
Directors proposals.
Auditors attend the
Board of Directors
meetings, and when
necessary comment
on deliberations from
their various specialized
viewpoints. Although
a u d i t o r s d o n o t
have voting rights at the Board of Directors meetings, we
believe that we do influence the deliberation of proposals.
The Company also appoints two outside directors, whose
proactive remarks at the Board of Directors meetings are
aimed at protecting the interests of general shareholders.
A draft outline of amendments to Japan’s Companies
Act was released in August 2012, which is slated for
enforcement following Diet deliberations, and revisions to
securities exchange regulations are also being considered.
In the interest of strengthening corporate governance and
protecting general shareholders, companies are being called
on to increase their level of supervision from external and
independent parties.
The Board of Auditors fully understands the purport of
these revisions, and we believe that the corporate governance
structure will require revision.
Auditor Yuji Nakabayashi (left) Makoto Iwahashi (center) Eiji Furusawa (right)
Panasonic Information Systems Co., Ltd. Annual Report 2013 17
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23,21125,146
27,31729,012
31,355(Millions of Yen)Total Assets
2009 2010 2011 2012 2013
(Millions of Yen)Equity
2009 2010 2011 2012 2013
17,604
19,65921,359
22,85924,838
(%)Equity Ratio
2009 2010 2011 2012 2013
75.7 78.2 78.2 78.879.2
1. Financial Position
2. Assets, Liabilities and Equity
Financial Section / Management’s Discussion and Analysis
Net Sales and Gross Profit
During the fiscal year ended March 31,
2013 (April 1, 2012 to March 31, 2013), the
Company concentrated on increasing
sales to customers outside the Panasonic
Group, as well as ef forts to create and
fortify its partnership with the Panasonic
Group with the aim of receiving orders for
systems. However, part of the IT system
reorganization project in line with the
Panasonic Group’s restructuring in January
2012 slipped into the year under review,
af fecting ef forts to secure new orders.
Accordingly, net sales declined 3.3% year
on year, to ¥35,179 million. Meanwhile, we
pushed forward on rationalization activities,
centered on system operation, in an effort to
enhance quality. Cost of sales consequently
fell 4.9%, to ¥27,805 million, and gross profit
increased 3.4%, to ¥7,374 million.
Selling, General and Administrative
Expenses
We continued working to hold down
costs and boost the efficiency of business
processes, while implementing sales
promotion measures aimed at future order
generation. As a result, selling, general and
administrative (SG&A) expenses rose 2.4%
from the preceding term, to ¥2,949 million.
The ratio of SG&A expenses to net sales
rose from 7.9% in the year ended March 31,
2013, to 8.4% during the year under review.
Operating Income and Income before
Income Taxes and Minority Interests
Operating income expanded 4.0% from
the previous term, to ¥4,425 million. The
operating margin amounted to 12.6%,
reaching a histor ic high. This f igure
stemmed from income before income taxes
and minority interests of ¥4,411 million, after
adding interest income (of ¥29 million) and
subtracting interest expense (of ¥13 million)
and other items.
Net Income
Net income rose 21.3% from the previous
fiscal year, to ¥2,702 million, after subtracting
total income taxes (of ¥1,709 million) from
income before income taxes and minority
interests of ¥4,411 million. The net margin
was 7.7%.
Assets
Current assets amounted to ¥25,730 million
as of March 31, 2013, up ¥3,431 million, or
15.4%, from a year earlier, due mainly to an
increase of ¥2,237 million in deposits paid
to Panasonic Corporation and others and
a rise of ¥713 million in notes and accounts
receivable–trade owing to increasing sales.
Net property and equipment totaled
¥3,306 million at year-end, down ¥708
million, or 17.6%, compared with March 31,
2012. This decrease was mainly attributable
to the depreciation of hardware and other
noncurrent assets.
Investments and other assets as of year-
end were ¥2,319 million, down ¥380 million,
or 14.0%, from a year earlier.
As a result of these factors, total assets
increased ¥2,343 million, or 8.1%, during the
year, to ¥31,355 million on March 31, 2013.
Liabilities
Current liabilities increased ¥578 million, or
10.1%, from one year earlier, to ¥6,295 million
as of March 31, 2013. The main reason for
this rise was a ¥406 million increase in notes
and accounts payable–trade, stemming
from the purchase of goods and equipment
in March 2013.
Due to factors such as progress in the
repayment of lease obligations, long-term
liabilities fell ¥214 million, or 49.1%, from the
end of the previous year, to ¥222 million.
Equity
At the end of the fiscal year, total equity
was ¥24,838 million, up ¥1,979 million, or
8.7%, from a year earlier, due to a ¥2,009
million rise in retained earnings.
Panasonic Information Systems Co., Ltd. Annual Report 2013 18
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(%)ROE
2009 2010 2011 2012 2013
16.8
13.812.6
10.111.3
(%)ROA
2009 2010 2011 2012 2013
21.3
18.2
16.315.2 14.6
Business O
verviewFinancial S
ectionC
orporate Governance
CS
RC
onsolidated Financial H
ighlightsM
essage from
the President
New
Medium
-Term
Managem
ent Plan
Corporate D
ataS
tock Information
3. Cash Flows
4. Forecast for the Fiscal Year Ending March 31, 2014
7. Capital Investment
6. Research and Development
5. Order Backlog
ROE/ROA
Return on equity (ROE) for the year was
11.3%, due to the rise in net income.
Re tu rn on asse ts (ROA), howeve r,
amounted to 14.6%, owing to the increase
in total assets.
Cash Flows from Operating Activities
Net cash provided by operating activities
amounted to ¥4,670 million, ¥836 million
more than in the preceding year. Principal
factors include cash provided by income
before income taxes and minority interests
of ¥4,411 million, and depreciation and
amortization of ¥1,817 million. Income
taxes paid used ¥1,888 million.
Cash Flows from Investing Activities
Net cash used in investing activ it ies
was ¥12,299 mil l ion, compared with
¥6 ,9 0 8 m i l l i o n p rov i d e d by t h e s e
activities in the previous term. Primary
reasons included net deposits paid to
Panasonic Corporation of ¥11,000 million
and payments of ¥1,232 million for the
purchases of property and equipment.
Cash Flows from Financing Activities
During the year, net cash used in financing
activities totaled ¥940 million, ¥37 million
more than was used in these activities in
the preceding fiscal year. The principal uses
of cash were dividends paid of ¥693 million
and ¥247 million for the repayment of lease
obligations.
Free Cash Flows
The aforement ioned operat ing and
investing activities resulted in negative free
cash flows of ¥7,629 million, compared
with positive free cash flows of ¥10,742
million in the previous year.
The Company’s forecast of consolidated
operating performance for the fiscal year
ending March 31, 2014 (April 1, 2013 to
March 31, 2014) is shown below.
2013(Millions of Yen)
2014(Millions of Yen)
Year-on-YearIncrease
(%)
Net sales 35,179 36,000 2.3
Operating income 4,425 4,450 0.6
Net income 2,702 2,720 0.7
As of March 31, 2013, our order backlog
stood at ¥2,597 million, up 16.2% from a
year earlier. This rise stemmed from an
increase in orders for system development
projects related to the new growth strategy
of the Panasonic Group, centering on
Panasonic Corporation Eco Solutions
Company.
The Group’s research and development
activities are mainly conducted at its R&D
Center. During the fiscal year ended March
31, 2013, R&D expenditures amounted
to ¥135 million, largely for verifying the
functionality of new technologies and
commercial licenses.
The recently formulated Medium-Term
Management Plan prioritizes R&D on
new businesses and the creation of new
technologies. Accordingly, we anticipate an
investment of ¥500 million over the three
years of the plan.
Capital investment in the year to March 31,
2013, amounted to ¥893 million. Principal
investments were for the acquisition of
mainframes and various other hardware,
and for the development of an integrated IT
asset management system.
Panasonic Information Systems Co., Ltd. Annual Report 2013 19
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Risks Related toEconomic Conditions
Risks Related to the Group’s Business Activities
Risks Related to Legal Restrictions and Litigation
Risks Related to Future Plans, etc.
Financial Section / Risk Factors
Items in this annual report concerning business conditions and financial conditions that may strongly affect investor decisions include the following risks. However, these do not cover all risks with respect to the Group and there may be other hard-to-predict risks not detailed in the material. The Group's business, performance and financial status may be adversely affected by various significant risk factors. Items regarding the future were determined by the Group as of the financial statement filing date (June 24, 2013).
I
Fluctuations in the Economic EnvironmentDemand for the Group’s products and serv ices may be affected by genera l economic trends mainly in Japan. Economic downturns and resulting declines in demand in the Japanese market may thus adversely affect the Group’s f inancial condit ion, operating results and cash flows.
Interest Rate FluctuationsIn terest rate f luctuat ions may affect operating expense, interest expense and interest income, as well as the value of financial assets and liabilities, and may have an adverse impact on the Group’s business, performance and financial position.
Stock Price FallsThe Group holds Japanese stocks as investment securities, and decreases in their market value may necessitate the recognition of valuation losses. Furthermore, a decline in the valuation difference on available-for-sale securities may reduce net assets.
Competitive EnvironmentThe Group faces d i f f e ren t t ypes o f competitors in the information services industry, ranging from large international companies to relatively small, rapidly growing companies. The Group actively makes investments and takes initiatives in strategic products and services. However, investments or sales initiatives for a particular product or service may fail in comparison with
competitors in terms of quantity, quality and speed. Furthermore, competitors may have greater financial, technological and marketing resources than the Group.
Price CompetitionThe Group is subject to intense price competition in the information services industry, and this may make it difficult for the Group to determine prices for products and services to secure adequate profits. This downward pressure on prices may have a serious effect on the Group’s profits, and becomes especially noticeable when demand for products and services decreases.
Competition in New TechnologiesThe Group may lose the ability to compete in new markets if it fails to correctly predict and develop the new technologies, products and services to meet future market needs.
Securing Capable Human ResourcesThe Group’s future success depends largely on its ability to retain skilled employees in the technical and management fields. The Group expects that it will be necessary to hire more personnel in the information serv ices bus iness f ie ld, but industry demand for skilled employees exceeds the supply, making competition for attracting and retaining these employees intense. Because of this severe competition for skilled employees, the Group may be unable to retain existing personnel or attract new talent. If this should happen, the Group’s business, performance and financial position could be adversely affected.
Business Alliances with Other Companies, etc.The Group develops its business by forming all iances with or strategic investments in other companies, and the strategic importance of partnering with third parties is increasing. In some cases, such partnerships are crucial to achieving the Group’s goal of introducing new products and services, but the Group may not be able to successfully collaborate or achieve expected synergies with its partners. In addition, these partners may change their business strategies and it may become difficult for the Group to maintain these business partnerships. If any
of the foregoing should happen, the Group’s businesses, performance and financial status could be adversely affected.
Procurement of Raw Materials, etc., and Purchase Price SurgesThe Group’s opera t ions depend on obtaining high-quality products and services in a timely manner and in the necessary quantities, and we therefore select reliable suppliers. However, it may be difficult to change or increase suppliers, or switch to other products and services if the supply is interrupted or industry demand increases. This may adversely affect the Group’s businesses. Moreover, although the Group and suppliers decide purchase prices by contract, purchase prices may increase significantly due to changes in demand or for other reasons. Furthermore, some products and services are only available from a limited number of suppliers. If the Group is unable to procure such products and services, its businesses, performance and financial status may be adversely affected.
Capital Status and Financial Conditions of CustomersSome of the Group’s customers purchase products and services from the Group on payment terms that do not provide for immediate payment. If customers for whom the Group has substantial accounts receivable encounter financial difficulties and are unable to make payments on time, the Group’s businesses, performance and financial status may be adversely affected.
The Group has announced its new medium-term management plan, which covers the period from April 1, 2013 through March 31, 2016 and an earnings forecast for the fiscal year ending March 31, 2014. However, the Group may fail to achieve all of the goals announced and/or the expected results.
Direct or Indirect Costs Related to Product Liability or Warranty Claims Due to Defects in Products or Services The Group pays due attention to ensuring
2.Assets, Liabilities and Net Assets
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the quality of its products and services. However, the occurrence of defects in products or services could make the Group liable for damages, including indirect damages, that are not completely covered by liability insurance and the Group could incur significant expenses. Moreover, negative publicity concerning these problems could impair the Group’s corporate image, and the Group’s businesses, performance and financial status may be adversely affected.
Intellectual Property Right ProtectionThe Group works to secure a competitive edge for its businesses by protecting intellectual property rights (IPRs) related to the technologies, products and services it develops. However, rights may not be granted to provide adequate protection based on IPRs.
Furthermore, the Group may be unable to use or be forced to use on disadvantageous terms the technologies, products and services of third parties protected by IPRs when needed. As of March 31, 2013, the Group was using the IPRs of third parties under license from third parties for some of its products and services. However, in the future the Group may not be able to obtain the necessary licenses from third parties or may be able to obtain licenses only under disadvantageous terms.
Lit igation may also be necessary to defend the Group against IPR infringement claims brought by third parties or to enforce the Group’s IPRs. The Group may incur significant expenses and use significant management resources for such lawsuits. Furthermore, if third-party claims that the Group infringed on IPRs are upheld, the Group may cease to be able to use specific technologies, products and/or services, or be able to supply specific technologies, products and/or services, and may be liable for significant damages.
Changes in Account Standards and Tax SystemsThe Group’s business, performance and financial status may be adversely affected by the unforeseen appl icat ion of new accounting standards and tax systems. Furthermore, differences in views with tax authorities on the Group’s tax returns could result in the Group being liable for more taxes than expected.
Information LeaksIn the normal course of business, the Group obtains information (including personal information) about customers and the like relating to privacy and creditworthiness. The Group pays due attention to safeguarding the confidentiality of this information and has implemented the greatest possible measures to prevent information leaks. However, the Group cannot rule out the possibility that such information may be leaked due to an accident or other inevitable cause. Such a leakage of information may result in the Group being held liable for damages to affected parties and may impair the Group’s corporate image. Moreover, there is a risk that the Group’s trade secrets may be misused by external parties. In such a case, the Group’s businesses, performance and financial status may be adversely affected.
Losses Due to Other Legal Restrictions, etc.The Group is subject to governmental regulations in Japan and other countries and regions in which it conducts its business. These include government approvals required for conducting business and investments, laws and regulations governing national security, and export/import laws and regulations, as well as commercial, antitrust, intellectual property, financial transactions, worker protection, subcontractor protection, and business taxation laws and regulations. Tighter laws and regulations or stricter interpretations of them than in the past by authorities could place restrictions on the Group’s businesses or result in increased expenses for complying with them. The Group has taken measures to ensure that it is prepared to handle a compliance violation or other emergency through such efforts as establishing networks of emergency contacts and organizational bodies responsible for responses. However, the Group’s corporate image could be impaired and the Group’s businesses, performance and financial status could be adversely affected if its response is inadequate.
Effects of Disasters or Unpredictable EventsThe headquarters and major bases of the Group are located in Japan. The occurrence of a natural disaster such as an earthquake, flood or other unexpected event such as a fire, war or terrorist attack, infectious disease outbreak, industrial accident,
malicious computer virus, breakdown or malfunction in the Group’s information system or communications network as a result of such events may result in serious damage to Group facilities, and the Group may have to stop operations at certain facilities and delay the provision of products and services.
The Group may incur considerable expenses for restoring damaged facilities, which could adversely affect the Group’s businesses, performance and financial position.
Pension LiabilitiesThe Group has contributory, funded benefit pension plans covering substantially all employees in Japan who meet eligibility requirements. Revisions to experience assumptions and pension asset performance could result in an increase in unrecognized actuarial losses, leading to an increase in future net periodic benefit costs of these pension plans.
Fixed Asset ImpairmentThe Group has many fixed assets, such as property and equipment. All Group companies periodically review the recorded value of fixed assets on the balance sheets to determine if future cash flows to be derived from these assets will be sufficient to recover the residual values in accordance with accounting standards governing the impairment of fixed assets. If these assets cannot generate sufficient cash flows, impairment losses may have to be recognized.
Recognizing Uncertainties in Deferred Tax Assets and Income Taxes, etc.The Group evaluates the l ikel ihood of recognizing the tax benefits of deferred tax assets, based on taxable income forecasts and the evaluation of uncertainty, in considering the recoverability of deferred tax assets and evaluation of income tax uncertaint ies. However, deter iorat ing economic conditions, tax audits and other factors may result in temporary variances and net losses being carried forward beyond the period during which tax benefits can be recognized. In such a case, the Group would be required to recognize greater taxable income than had been anticipated, resulting in the possibility of higher corporate taxes.
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ASSETS Millions of Yen Thousands of U.S. Dollars (Note 1)
2013 2012 2013
Current Assets:
Cash and deposits (Notes 3 and 13) ¥ 269 ¥ 176 $ 2,862Accounts receivable - trade (Notes 13 and 15) 7,582 6,869 80,660Inventories (Note 4) 383 152 4,074Deposits paid (Notes 3, 13, and 15) 16,236 13,999 172,723Deferred tax assets (Note 10) 498 408 5,298Other current assets (Note 15) 762 695 8,106
Total current assets 25,730 22,299 273,723
Property and Equipment:
Buildings 969 947 10,309Tools, furniture, and fixtures 7,766 6,629 82,617Lease assets (Note 12) 712 802 7,574Construction in progress 143 746 1,521
Total 9,590 9,124 102,021Accumulated depreciation (6,284) (5,110) (66,851)
Net property and equipment 3,306 4,014 35,170
Investments and Other Assets:
Investment securities (Notes 5 and 13) 231 279 2,457Goodwill (Note 6) 13 29 138Software 435 586 4,628Development cost of software in progress 52 56 553Long-term deposits paid 252 254 2,681Long-term prepaid expenses 600 550 6,383Prepaid pension cost (Note 8) 680 844 7,234Deferred tax assets (Note 10) 42 24 447Other assets (Note 12) 14 83 150Allowance for doubtful receivables (0) (6) (0)
Total investments and other assets 2,319 2,699 24,671
Total ¥31,355 ¥29,012 $333,564See notes to consolidated financial statements.
Consolidated Balance Sheet Panasonic Information Systems Co., Ltd. and consolidated subsidiariesAs of March 31, 2013
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LIABILITIES AND EQUITY Millions of Yen Thousands of U.S. Dollars (Note 1)
2013 2012 2013
Current Liabilities:
Accounts payable - trade (Notes 13 and 15) ¥ 2,253 ¥ 1,847 $ 23,968Accounts payable - other (Notes 13 and 15) 1,659 1,555 17,649Income taxes payable (Note 13) 948 1,015 10,085Consumption taxes payable 259 121 2,755Deposits received (Note 7) 18 7 191Accrued expenses 858 853 9,128Other current liabilities (Note 12) 300 319 3,192
Total current liabilities 6,295 5,717 66,968
Long-Term Liabilities:
Long-term deposits received (Note 7) 35 44 373Deferred tax liabilities (Note 10) ̶ 23 ̶Long-term lease obligations (Notes 12 and 13) 176 362 1,872Liability for retirement benefits (Note 8) 11 7 117
Total long-term liabilities 222 436 2,362
Commitments Liabilities (Note 12)
Equity (Notes 9 and 16):
Common stock -
authorized:40,000,000 shares; issued :10,656,000 shares 1,040 1,040 11,064Capital surplus 871 871 9,266Retained earnings 22,900 20,891 243,617Treasury stock - at cost
372 shares in 2013 and 320 shares in 2012 (1) (1) (11)Accumulated other comprehensive income -
Unrealized gain on available-for-sale securities 28 58 298
Total equity 24,838 22,859 264,234
Total ¥31,355 ¥29,012 $333,564
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Millions of Yen Thousands of U.S. Dollars (Note 1)
2013 2012 2013
Net Sales (Note 15) ¥35,179 ¥36,373 $374,245
Cost of Sales (Notes 11 and 15) 27,805 29,238 295,798Gross profit 7,374 7,135 78,447
Selling, General and Administrative Expenses (Notes 11 and 15) 2,949 2,880 31,373Operating income 4,425 4,255 47,074
Other Income (Expenses):
Interest income (Note 15) 29 58 309Interest expense (13) (14) (138)Restructuring expense ̶ (451) ̶Other - net (30) (6) (319)
Other expense - net (14) (413) (148)
Income before Income Taxes and Minority Interests 4,411 3,842 46,926
Income Taxes (Note 10):
Current 1,823 1,808 19,394Deferred (114) (193) (1,213)
Total income taxes 1,709 1,615 18,181
Net Income before Minority Interests 2,702 2,227 28,745
Net Income 2,702 2,227 28,745
Net Income before Minority Interests 2,702 2,227 28,745
Other Comprehensive Income (Note 14)
Unrealized gain on available-for-sale securities (30) (34) (319)
Comprehensive Income (Note 14) ¥ 2,672 ¥ 2,193 $ 28,426
Total Comprehensive Income Attributable to (Note 14):
Owners of the parent 2,672 2,193 28,426Minority interests ̶ ̶ ̶
Yen U.S. Dollars
Per Share of Common Stock (Notes 2.o and 16):
Basic net income ¥253.56 ¥209.02 $ 2.70Cash dividends applicable to the year 65.00 65.00 0.69
See notes to consolidated financial statements.
Consolidated Statement of Income and Comprehensive Income
Panasonic Information Systems Co., Ltd. and consolidated subsidiariesYear Ended March 31, 2013
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Millions of Yen
Number of Shares of
Common StockIssued
Accumulated Other Comprehensive
Income
CommonStock
CapitalSurplus
RetainedEarnings
Treasury Stock
Unrealized Gain on Available-for-sale
SecuritiesTotal
Equity
Balance, April 1, 2011 10,656,000 ¥1,040 ¥871 ¥19,356 ¥(0) ¥92 ¥21,359
Net income ̶ ̶ ̶ 2,227 ̶ ̶ 2,227
Cash dividends, ¥65 per share ̶ ̶ ̶ (692) ̶ ̶ (692)
Purchase of treasury stock ̶ ̶ ̶ ̶ (1) ̶ (1)
Net changes in the year ̶ ̶ ̶ ̶ ̶ (34) (34)
Balance, March 31, 2012 10,656,000 ¥1,040 ¥871 ¥20,891 ¥(1) ¥58 ¥22,859
Net income ̶ ̶ ̶ 2,702 ̶ ̶ 2,702
Cash dividends, ¥65 per share ̶ ̶ ̶ (693) ̶ ̶ (693)
Purchase of treasury stock ̶ ̶ ̶ ̶ (0) ̶ (0)
Net changes in the year ̶ ̶ ̶ ̶ ̶ (30) (30)
Balance, March 31, 2013 10,656,000 ¥1,040 ¥871 ¥22,900 ¥(1) ¥28 ¥24,838
Thousands of U.S. Dollars (Note 1)
Accumulated Other Comprehensive
Income
CommonStock
CapitalSurplus
RetainedEarnings
Treasury Stock
Unrealized Gain on Available-for-sale
SecuritiesTotal
Equity
Balance, March 31, 2012 $11,064 $9,266 $222,244 $(11) $ 617 $243,180
Net income ̶ ̶ 28,745 ̶ ̶ 28,745
Cash dividends, $0.69 per share ̶ ̶ (7,372) ̶ ̶ (7,372)
Purchase of treasury stock ̶ ̶ ̶ (0) ̶ (0)
Net changes in the year ̶ ̶ ̶ ̶ (319) (319)
Balance, March 31, 2013 $11,064 $9,266 $243,617 $(11) $ 298 $264,234See notes to consolidated financial statements.
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Consolidated Statement of Changes in Equity
Panasonic Information Systems Co., Ltd. and consolidated subsidiariesYear Ended March 31, 2013
Panasonic Information Systems Co., Ltd. and consolidated subsidiariesYear Ended March 31, 2013
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Million