Annual Report 2013 - パナソニック インフォメーションシス …Annual Report 2013...

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For the Year Ended March 31, 2013 Message from the President Page 2 We are succeeding in gaining a steady foothold, despite significant changes in the operating environment. Kazuhiro Maegawa, President New Medium-Term Management Plan Page 6 Delivering Higher Levels of Customer Satisfaction through IT as a Service Business Overview Page 12 CSR Page 14 Corporate Governance Page 16 Annual Report 2013

Transcript of Annual Report 2013 - パナソニック インフォメーションシス …Annual Report 2013...

  • For the Year Ended March 31, 2013

    Message from the President  Page 2

    We are succeeding in gaining a steady foothold, despite significant changes in the operating environment.Kazuhiro Maegawa, President

    New Medium-Term Management Plan Page 6

    Delivering Higher Levels of Customer Satisfaction through IT as a ServiceBusiness Overview Page 12

    CSR Page 14

    Corporate Governance Page 16

    AnnualReport

    2013

  • Corporate History

    The Company was established in 1999, when the information system department of the former Matsushita

    Electric Works, Ltd., became independent. For some 50 years since that time, based on our technical expertise

    we have offered total solutions for information systems from planning and designing to development, operation

    and maintenance.

    Our strength lies in our on-site capabilities cultivated by staying closely in tune with site needs, solving

    problems through trial and error. We strive to deliver useful solutions from the customer’s perspective.

    Listen, think and create solutions

    Action Guideline

    CorporateVision

    Corporate Slogan

    For the creation of information systems embedded with computers to be unnoticed by people

    To strive for the creation of new values, by pursuing user-friendliness and accomplishing high-tech mindset, driven by challenging spirits and full speed of actions

    Our Philosophy

    Medium-Term Management Plan(Fiscal 2013-2015)

    Medium-Term Management Plan(Fiscal 2010-2012)

    1999 Establishment of Matsushita Electric Works Information Systems Co., Ltd.

    1961 Establishment of an information system department at the former Matsushita Electric Works, Ltd.

    2001 Listing of the stock on the over-the-counter market (JASDAQ)

    2003 Listing on the Second Section of the Tokyo Stock Exchange

    2004 Listing on the First Section of the Tokyo Stock Exchange

    2008 Change in corporate name to Panasonic Electric Works Information Systems Co., Ltd.

    2009 Establishment of the Osaka Central Data Center

    2012 Change in corporate name to Panasonic Information Systems Co., Ltd.

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    261.13240.51 242.25

    253.56

    209.024,3714,632

    4,255 4,425

    12.6

    4,205

    2,7832,563 2,581

    2,227

    2,702

    Net Sales

    (Millions of Yen)

    37,320 36,650 36,37335,179

    2009 2010 2011 2012 2013

    34,221

    Operating Income/Operating Income to Net Sales(Millions of Yen / %)

    2009 2010 2011 2012 2013

    Net Income

    (Millions of Yen)

    2009 2010 2011 2012 2013

    Basic Net Income per Share

    (Yen)

    2009 2010 2011 2012 2013

    12.4 11.9 12.3 11.7

    Operating Income (Millions of Yen)Operating Income to Net Sales (%)

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    Cautionary Statement with Respect to Forward-Looking StatementsThis annual report contains forward-looking statements that reflect the Panasonic Information Systems Group’s plans, business strategies and targets. These statements are in accordance with assumptions and beliefs determined by management based on currently available information and involve uncertainties and changes in the business environment at home and abroad. Actual results and business performance may differ materially from these statements.

    Panasonic Information Systems Co., Ltd. and consolidated subsidiaries Years Ended March 31

    Consolidated Financial Highlights

    *1. Amounts expressed in U.S. dollars are calculated using the exchange rate prevailing on March 29, 2013 of ¥94 to US $1.00.*2. Diluted net income per share is not indicated here, because there are no potentially dilutive shares.

    Millions of YenThousands of U.S.

    Dollars *1

    2013 2012 2011 2010 2009 2013

    Net sales ¥ 35,179 ¥ 36,373 ¥ 34,221 ¥ 36,650 ¥ 37,320 $ 374,245

    Operating income 4,425 4,255 4,205 4,371 4,632 47,074

    Net income 2,702 2,227 2,581 2,563 2,783 28,745

    Net cash provided by operating activities 4,670 3,834 3,154 4,483 3,864 49,681

    Net cash (used in) provided by investing activities (12,299) 6,908) (2,862) (2,829) (3,866) (130,840)

    Net cash used in financing activities (940) (903) (821) (863) (710) (10,000)

    Cash and cash equivalents 5,500 14,069 4,230 4,759 3,968 58,511

    Total assets 31,355 29,012 27,317 25,146 23,211 333,564

    Equity 24,838 22,859 21,359 19,659 17,604 264,234

    Yen U.S. Dollars *1

    Basic net income per share*2 ¥ 253.56 ¥ 209.02 ¥ 242.25 ¥ 240.51 ¥ 261.13 $  2.70

    Full-year dividends per share 65.00 65.00 65.00 65.00 75.00 0.69

    Operating income to net sales 12.6% 11.7% 12.3% 11.9% 12.4%

    Return on equity 11.3% 10.1% 12.6% 13.8% 16.8%

    Equity ratio 79.2% 78.8% 78.2% 78.2% 75.7%

    Panasonic Information Systems Co., Ltd. Annual Report 2013 1

  • From 2011: Expanding External Sales and Working on One Panasonic

    From 2010: The Start of Major Change

    Message from the President

    We are succeeding in gaining a steady foothold, despite significant changes in the operating environment.Nurturing Budding Strength

    Review of the Medium-Term Management Plan(Fiscal 2010–2012)

    We formulated a three-year medium-

    term management plan around the time

    I was appointed president in April 2010.

    At the time, this plan had three themes,

    namely to strengthen external sales

    (meaning sales to companies outside the

    former Panasonic Electric Works Group),

    contribute to the former Panasonic

    Electric Works Group and bolster our

    management constitution. The plan’s

    targets were to reach consolidated net

    sales of ¥40,000 million, consolidated

    operating income of ¥4,900 million and a

    consolidated operating margin of 12.3%

    by the fiscal year ended March 31, 2013.

    One of the measures of this plan

    was to expand external sales, and as

    part of that effort we relocated and

    expanded our Tokyo office. At the same

    time, we shifted some members of our

    development team in Osaka to Tokyo

    with the aim of accelerating our response

    to customer needs, and reinforced our

    sales capacity in Tokyo in other ways.

    In the same year, we began offering

    “Nextructure” as a systematic solution

    that embodies the experience we have

    built up in constructing and operating

    systems.

    In July 2010, Panasonic announced

    plans to convert Panasonic Electric

    Works to a consolidated subsidiary in

    April 2011 and dramatically reconfigure

    the Panasonic Group domain in January

    2012. As the new framework was

    expected to involve system changes,

    many of our system development

    products that were underway for

    Panasonic Electric Works were delayed

    or canceled.

    As a result, in the fiscal year ended

    March 31, 2011, net sales amounted to

    ¥34,221 million, and operating income

    was ¥4,205 million.

    With the Great East Japan Earthquake

    occurring in March, the start of 2011

    was characterized by a sharp fall in

    business confidence. Nevertheless, the

    initiatives that we had been pursuing to

    expand external sales began to steadily

    bear fruit. During the year, we acquired

    such large-scale projects as a thin

    client system for the Fuji Educational

    Committee and cloud services for Nidec

    Corporation. We also successful ly

    received orders for a ticketing system

    we were promoting in cooperation with

    the Panasonic Group from TOKYO

    SKYTREE, KYOTO AQUARIUM and

    SUMIDA AQUARIUM. Furthermore, we

    introduced the ERP package “GRANDIT”

    as a solut ion centered on system

    integration for core functions, leading

    to a strong increase in the number of

    customers.

    We also faced some major challenges

    in our business for the Panasonic Group.

    In August 2011, Panasonic announced

    the absorption-type merger of Panasonic

    Electric Works. Activities in response to

    “One Panasonic” suddenly accelerated.

    We energetically took part in some of

    the restructuring activities, such as

    integrating and linking the systems of

    Group companies. Recognizing that this

    Panasonic Information Systems Co., Ltd. Annual Report 2013 2

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    3Panasonic Information Systems Co., Ltd. Annual Report 2013

  • Three Years in Review

    From 2012: Initiatives Targeting the Next Phase of Growth

    Oper

    ation

    Dev

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    was a project that must succeed at all

    costs, our employees pulled together

    and worked tirelessly to bring it to a

    successful conclusion.

    Consequently, in the fiscal year ended

    March 31, 2012, net sales came to

    ¥36,373 million, and operating income

    was ¥4,255 million.

    We began business in 2012 amid

    major changes occurring in the Group’s

    framework and operating environment.

    For the general market (external sales),

    we began the full-fledged provision of

    services via the cloud environment we

    had received orders for and constructed

    in the prev ious f isca l year, which

    contributed to a significant increase in

    sales. In system development projects,

    as well, we launched several services

    us ing the ERP system we began

    promot ing in the preceding term.

    Meanwhile, rather than selling PCs and

    other equipment on a stand-alone basis,

    we clarified our structure for offering

    them as sets together with solutions.

    In May 2012, we completed the One

    Panasonic project, which we had been

    involved in for around a year and a half.

    At that point, we continued to make

    proposals to Panasonic Corporation Eco

    Solutions Company, which is Panasonic

    Group company regarding an order for IT

    systems related to the company’s next-

    stage growth strategy. These efforts led

    to the acquisition of a large-scale project

    in the summer of 2012.

    Unfortunately, however, our f inal

    push for new project orders fell short

    of the mark, with net sales amounting

    to ¥35,179 mi l l ion. On the other

    hand, rationalization and streamlining

    contributed to increases in operating

    income, which exceeded the previous

    year’s level and amounted to ¥4,425

    mill ion. Although below the targets

    we had set in 2010, we achieved an

    operating margin of 12.6%, a record high.

    Broadly speaking, these were the major

    trends over the past three years. To

    summarize, conditions were undeniably

    difficult for us as the result of major

    ・Cultivate new customers in the general market

    ・Support the business systems of the Panasonic Group

    ・Make the step up from growth businesses to core businesses

    ・Combine Panasonic products with IT, preparing the ground and planting the seeds for new business

    ・Make significant quality improvements on both the operational and development fronts

    l Set up in April 2012l Training/monitoring/

    management of entire/individual project

    Quality control byPMO

    Quality control by CMMI®

    l Achieved Level 3 in December 2008l Began working to reach

    Level 4 in 2014

    l Acquired in February 2011l Continue fixed activities

    Sal

    es

    dis

    cuss

    ion Information provision

    Proposals

    Estimate

    Contract

    Requirement definition

    Design

    Development

    Testing

    Medium-Term Management

    Plan (Fiscal 2010–2012)

    Milestones

    Quality control by ISO 20000

    Operation and maintenance

    Message from the President

    Panasonic Information Systems Co., Ltd. Annual Report 2013 4

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    changes in the operating environment for

    the client that had previously provided a

    stable source of revenue and income—

    the former Panasonic Electric Works

    Group. Even so, I am proud of the fact

    that we sowed the seeds for growth by

    solidifying our position in the general

    market and for business from the

    Panasonic Group.

    Of part icular importance are the

    advances we made in the “five growth

    business areas” defined in this plan.

    Over the course of the plan, net sales

    rose 75% compared with the initial year.

    I believe that cultivating these growth

    businesses into core businesses that will

    support our management going forward

    contributed greatly to these results.

    We have also enjoyed some success

    in terms of bolstering our management

    constitution. In addition to the rationalization

    and streamlining initiatives that were in

    place, we began to see good progress

    f rom thorough effor ts to improve

    quality on both the operational and

    development f ronts. We acquired

    ISO 20000 certification in 2011, and

    owing to ongoing quality improvement

    activities based on this certification, the

    amount of money lost on operations

    fell by approximately 12% over three

    years. In addition, we adopted CMMI®*

    to manage development quality and

    conducted training and monitoring via

    the Project Management Office (PMO).

    As a result, the “number of projects to

    be monitored,” meaning the number of

    high-risk projects that require stronger

    monitoring during development, reached

    zero in March 2013. Rather than

    increasing our capacity for earning high

    profits, I believe that these developments

    resulted in higher levels of customer

    satisfaction. *CMMI® (Capability Maturity Model Integration)

    Process improvement model for software and systems developed at the Software Engineering Institute of Carnegie Mellon University

    We have now formulated a medium-term

    management plan for the three years

    beginning from April 2013. Generally

    speaking, we plan to continue moving

    in the same direction as we have in the

    past. That being said, the environment

    is no longer the same and we ourselves

    cannot afford to maintain the same

    consciousness we have had in the past.

    We will need to be more ambitious and

    feel a sense of urgency as we think

    about new developments.

    As of June 2013, the Japanese

    business environment is characterized

    by anticipation of a recovery, fueled

    by yen depreciation and higher stock

    prices. Even so, the climate is marked

    by a strong sense of caution with regard

    to the future, prompting austerity toward

    corporate IT investments. This trend

    can be also explained as IT needs

    undergoing a shift in focus, from the

    enhancement of operational efficiency to

    contribution to management. Ongoing

    globalization and the forward march of

    technology are requiring ever greater

    management speed. In core businesses,

    companies invest in management

    resources; in non-core businesses they

    seek eff iciency improvements. The

    question for us to answer is how IT

    can assist this trend. I see this solution

    as the point at which we provide true

    value. (See the “New Medium-Term

    Management Plan” on page 6.)

    We believe that providing returns to

    shareholders is one of the management’s

    most important priorit ies. We have

    adopted a policy to actively and stably

    distr ibute surplus funds based on

    financial performance while keeping

    in mind the need to increase internal

    reserves to reinforce our management

    foundations and ensure long-term growth.

    For the fiscal year ended March 31,

    2013, we awarded dividends of ¥65 per

    share, for a consolidated payout ratio of

    25.6%.

    For the fiscal year ending March 31,

    2014, we plan to award dividends from

    surplus funds twice, with record dates

    of September 30 and March 31, each

    amounting to a regular dividend of

    ¥32.50 per share. This figure results in

    an annual dividend of ¥65 per share and

    a consolidated payout ratio of 25.5%.

    Again this year, our executives and

    employees will make a vigorous push to

    move the Company to a new stage

    of business.

    We ask for the ongoing support of our

    investors.

    July 2013

    Kazuhiro MaegawaPresident

    Panasonic Information Systems Co., Ltd. Annual Report 2013 5

  • New Medium-Term Management Plan

    The Company has recently formulated the Medium-

    Term Management Plan (Fiscal 2013–2015).

    Since 2010, we have continued working in line

    with three themes: “strengthen the general market,”

    “reinforce partnership with the Panasonic Group”

    and “bolster management constitution.” Our policy

    going forward will be “aim to earn higher customer

    satisfaction through IT as a service.” By achieving

    this objective, we will progress from simply being

    a partner in system development and operations

    to become a partner that contributes to actual

    operations and management.

    Maintain and establish an IT environment within the Group

    Take on the general market

    Expand into the general market with on-site

    capabilities

    Aim to be a true business partner

    Founding period

    Department within the Company

    From 2010

    From 2013

    Delivering Higher Levels of Customer Satisfaction through IT as a Service

    Medium-Term Management Plan (Fiscal 2013–2015)

    Panasonic Information Systems Co., Ltd. Annual Report 2013 6

  • (Millions of Yen / %)

    4,205

    12.3 11.7 12.6 12.4 12.2 12.1

    4,255 4,4254,450 4,500 4,600

    201320122011

    Operating Income (Millions of Yen) Operating Income to Net Sales (%)

    Operating Income/Operating Income to Net Sales

    2014(Plan)

    2015(Plan)

    2016(Plan)

    (Millions of Yen)

    34,22136,373 35,179 36,000

    37,000 38,000

    2014(Plan)

    2015(Plan)

    2016(Plan)

    201320122011

    Net Sales

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    Outline of the Plan and Our Business DevelopmentBroaden and Deepen Value Our Initiatives to Date

    Performance Targets for the Medium-Term Management Plan(Fiscal 2013–2015)

    The outline of our plan involves continuing the themes under which we have progressed for the past three years. However, we

    aim to deepen and expand our initiatives to date.

    In other words, as we pursue these themes, we will focus even more on the keywords “new” and “service,” develop business

    in new markets while maintaining the ability to earn high profits and use IT collaboration with Panasonic products as the catalyst

    to unlock new potential. This will be our mission for the next three years.

    To achieve these goals, we will develop our business along the combined lines of a “client orientation” and a “product orientation.”

    By the fiscal year ending March 31, 2016, we are targeting net sales of ¥38,000 million and operating income of ¥4,600 million.

    Driver for creating new possibilities

    Bolster management constitution

    Client Orientation

    Product Orientation

    Broaden and Deepen Value All Our Efforts to Date

    IT collaboration with the Panasonic

    Group

    Reinforce partnership with the

    Panasonic Group

    Strengthen the general

    market

    Focus more on “new” and “service”

    Propose optimal solutions to meet individual clients’ needs

    Propose products that leverage our a c c u m u l a t e d exper ience and expertise

    Develop business in new markets while maintaining high profitability

    General market

    IT infrastructure construction/

    operation

    ERP system construction

    IT collaboration with the Panasonic

    Group

    New products/solutions

    Panasonic Group

    Panasonic Information Systems Co., Ltd. Annual Report 2013 7

  •   (Millions of Yen)

    2014 2015 2016

    1. ICT infrastructure service 3,200 3,600 4,000

    2. System integration of   core functions 1,000 1,100 1,200

    3. Collaboration with   the Panasonic Group 500 600 800

    4. Creation of something new 300 700 1,000

    Total 5,000 6,000 7,000

    ICT infrastructure service

    System integration of core functions

    Collaboration with the Panasonic

    Group

    Creation of something new“

    Key

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    l General marketl Panasonic Group

    l IT infrastructure construction/operationl ERP system constructionl IT collaboration with the Panasonic Groupl New products/services

    Client orientation

    Product orientation

    1

    3

    2

    4

    Develop along a “Key Business Areas” Orientation

    Growth Target: Achieve ¥7,000 Million in Net Salesby the Fiscal Year Ending March 31, 2016

    Targets for Key Business Areas

    One important initiative targeting customers in the general

    market is to foster even stronger relationships with the

    customers that have had a business connection with us.

    We will make a thoroughgoing effort in two areas.

    First, rather than our business being over once we have

    delivered the requested systems and equipment, while

    launching additional services we will work consistently to

    contribute to our clients by uncovering potential needs. In

    addition, we will continue to provide services until business

    issues are resolved. In this manner, we will promote a

    business model that broaden and deepen value our

    relationships with customers.

    Furthermore, we will endeavor to attract new clients

    by enhancing our IT service menu. In order to respond

    to clients’ needs across a wider range of businesses of

    different scales, we will offer a more flexible and diverse

    lineup of superior services and solutions and deepen and

    broaden our client base.

    Our product development efforts will involve creating

    solutions that combine the products and services of the

    Panasonic Group with our own group’s IT services. By

    leveraging the strengths of each of these, we will provide

    new value to clients and work to cultivate new markets.

    In addition, we will pursue more vigorously our growth

    businesses to date, namely constructing and operating IT

    infrastructure and building core systems. Furthermore, we

    will deploy technology and product strategies that will link

    to the creation of new markets.

    Our medium-term management plan positions these

    initiatives, “ICT infrastructure service,” “system integration

    of core functions,” “collaboration with the Panasonic

    Group” and “creation of something new,” as key business

    areas, through which we aim to generate net sales of

    ¥7,000 million.

    Business Deployment Centering on Clients and Products

    New Medium-Term Management Plan

    Propose Optimal Solutions to Meet Individual Clients’ Needs

    Strengthen the General Market

    Panasonic Information Systems Co., Ltd. Annual Report 2013 8

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    Expand B to B Cloud Service

    Target Further Progress from the Customer’s Perspective

    Overview of Key Business AreasICT Infrastructure ServiceAchieve ¥4,000 Million in Net Sales by the Fiscal Year Ending March 31, 2016

    System Integration of Core FunctionsAchieve ¥1,200 Million in Net Sales by the Fiscal Year Ending March 31, 2016

    So far, we have taken advantage of the experience and expertise we have cultivated to date to propose infrastructure integration

    and virtualization and the construction of public clouds. These offerings mainly targeted mission-critical systems at large

    companies.

    Cloud services have expanded rapidly over the past

    year or two, and an increasing number of companies

    have introduced so-called public cloud services. The

    “anyone can use” convenience of these services,

    however, prompted concern on the security front, so

    many companies hesitated to introduce them. In other

    words, the scope of the cloud services being offered in

    Japan is more limited than their demand would suggest.

    Consequently, we have begun providing high-quality B

    to B cloud services with an even more reasonable pricing

    structure than has been available to date, and we intend

    to expand the systems and clients these services target.

    We are assisting in core system reform, based on our

    “GRANDIT” and “MetaForce” ERP packages. We spent

    from 2012 to 2013 renovating “GRANDIT,” which now

    offers multiple-language support (English and Chinese) and

    is compatible with smart devices. In these ways, we have

    upgraded the package from a customer’s perspective

    even more than in the past.

    Going forward, we will develop and provide our own

    proprietary templates, create links with business systems,

    and make compound proposals that include our operation

    services, thereby expanding our offerings from the

    standpoint of ERP solution “services.”

    “MetaForce,” which is being employed mainly by

    Panasonic Eco Solutions’ distributors, currently occupies a

    corner of the market as a sales support and management

    system for the electrical equipment and materials

    industries. We plan to increase the package’s convenience

    by forging links among various types of data and devices.

    Expand B to B Cloud Service

    Coverage to expand in the future

    Current service coverage of Panasonic IS

    Public clouds

    ICT Infrastructure Service

    Infrastructure integration/virtualization,

    private cloud

    Small companies

    Medium-sized companies

    Large companies

    Sys

    tem

    sca

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    High-quality and reasonable cloud

    servicesP

    rog

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    IS

    GRANDIT consortium inaugurated

    2003 2008 2009 2010 2011 2012 2013

    Prime partners: 13 companies

    Companies introducing GRANDIT surpassed 500

    Multiple language support(English, Chinese)compatible with smart devices, etc.

    GRANDIT v2.1 released

    Coordination with various business systems

    Accelerated comprehensive IT business for medium-sized companies

    Released unique business type/business-speci�c template

    Project of the Year 2011

    Net Sales(Millions of Yen)

    Pro

    gre

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    IT

    Joined the consortium

    60

    180

    350

    470

    Other systems

    Orders Received・Order・Sales・Purchase・

    Stock・Receivable・ClaimsClaw-back・

    Accounts payable-trade etc.

    Network infrastructureSupplying

    manufacturerClient

    Via the InternetInternet

    Internet

    E-mail

    Mobile

    Fax and telephone

    Real-time connection

    Co

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    Core system

    Panasonic Information Systems Co., Ltd. Annual Report 2013 9

  • Further increase added value・Product linkage・Business linkage

    as a serviceIT

    business linking

    equipment

    EcoCute monitoring

    IT know-how

    Plug-in station

    monitoring

    eneview environmental

    monitoring

    Remote monitoring of storage batteries

    Promoting Further Collaboration

    Aiming to Provide New Value

    Collaboration with the Panasonic Group Achieve ¥800 Million in Net Sales by the Fiscal Year Ending March 31, 2016

    Creation of Something New Achieve ¥1,000 Million in Net Sales by the Fiscal Year Ending March 31, 2016

    We launched our “eneview” environmental monitoring software in December 2010. Using data gathered from Panasonic’s

    energy monitors and sensors, eneview provides a “visualization” mechanism to heighten awareness of energy savings. This

    software is currently in use by customers across a broad range of sectors and industries, including rail companies and nursing

    care and welfare institutions. Using the

    know-how gained through eneview, we

    are expanding our lineup to include plug-

    in station monitoring, EcoCute (energy-

    efficient electric heat pump) monitoring and

    the remote monitoring of storage batteries,

    and now we are rolling out a linked-facility

    IT solution.

    In the future, as well as adding to

    solutions from a service perspective we

    plan to increase added value by linking

    them with Panasonic products and

    businesses.

    As the first foray into this new business, in April 2013 we

    began providing a core system reform solution employing

    the Oracle Exadata Database Machine. This system

    represents the commercialization of the expertise we

    cultivated by consolidating 22 database servers into just

    two units, reducing annual worker-hours by approximately

    60%. As a forward-thinking reform following on from the

    infrastructure integration we have proposed to date, we

    will propose database integration using this solution.

    Launching and cultivating new businesses requires time.

    We will approach this business with the understanding

    that speed is of the essence, adopting the keywords “Let’s

    start acting” rather than “Let’s start thinking.”

    New Medium-Term Management Plan

    Panasonic Information Systems Co., Ltd. Annual Report 2013 10

  • Developing Business in New Markets While Maintaining High Profitability

    Bolster Management Constitution Business Overview

    Financial Section

    Corporate G

    overnanceC

    SR

    Consolidated

    Financial Highlights

    Message from

    the P

    residentC

    orporate Data

    Stock Inform

    ationN

    ew M

    edium-Term

    M

    anagement P

    lan

    Thoughts on the New Medium-Term Management Plan

    Column

    There is an endless well of interest in using new

    information technology in businesses that make use

    of smart devices and big data. That being said, in

    corporate IT investment there is a clear tendency

    for companies to invest as little as possible in fixed

    IT assets, leading to a marked increase in the use

    of cloud-type IT services. We have deployed the

    strength in on-site capabilities that we have cultivated

    with the Panasonic Group to extend our offerings

    into the general market, and we have steadily earned

    the trust of the companies in this market as well.

    As we work to forge even stronger relationships

    with clients going forward, I believe that extending

    our menu of IT offerings as services will deepen and

    enhance our contributions to their businesses. One

    of the challenges we will take up is using the revenue

    sharing method* to provide services. This approach

    enables us to develop direct relationships with clients’

    businesses and share in their risks and rewards.

    Becoming this sort of true business partner is one of

    our aims under the new medium-term management

    plan. Since last year, we have deepened our sense

    of solidarity with the Panasonic Group in this way

    while strengthening links on the business front.

    Our IT solutions are employed in many of

    Panasonic’s products and businesses, and we also

    strive to create new value for Panasonic.*Revenue sharing methodRather than outsourcing agreements based on set payments, under this arrangement we work as partners in a project, sharing risk with our clients. The revenue generated through mutual cooperation is shared between us according to a predetermined ratio.

    Maki OkajimaVice President and Representative Director

    The Panasonic Group is our largest client, accounting

    for 80% of sales. In the past, we have contributed to the

    Panasonic Group by using IT to improve the efficiency of

    its business processes.

    Going forward, we will accelerate efforts to link products

    and IT solutions (see page 10), contributing to the

    Panasonic Group on the business front. This approach

    should foster stronger and deeper relationships.

    The Group will make the investments necessary to achieve

    this growth and development, while at the same time

    maintaining our capacity to earn high profits. Consequently,

    we expect to further enhance corporate value.

    As an IT service business, cultivating human resources

    is an important part of enhancing our value, as people are

    the resources essential to an IT services company. Well

    aware of that fact, we cultivate employees who are not

    only accomplished on the technical front but also have

    strong people skills. By developing human resources who

    contribute to client management, we aim to go beyond

    satisfying customers, to delighting them.

    We will persevere with initiatives designed to maintain

    our capacity to earn high profits. During the fiscal year

    ended March 31, 2013, these efforts led to a record-

    high 12.6% ratio of operating income to net sales. Going

    forward, we will make thorough use of leading-edge IT

    technologies as we pursue rationalization and streamlining

    by cultivating expertise and putting it into practice.

    Contributing to Our Largest Client’s Business Processes and Businesses

    Reinforce Partnerships with the Panasonic Group

    Panasonic Information Systems Co., Ltd. Annual Report 2013 11

  • 23,789 23,045 22,155 22,244 22,009

    (Millions of Yen / %)Net Sales/Gross Margin

    2009 2010 2011 2012 2013

    20.3 20.7 19.9 20.7

    23.2

    Net Sales (Millions of Yen)Gross Margin (%)

    System Services ● System operation services at data centers● Cloud services● Network services

    In an era when swift and accurate decisions determine the course of corporate management, information systems are essential to business continuity and their operation is extremely important.

    From two data center locations, the Osaka IDC and Osaka Central Data Center, the Group maintains the safety and security of customer systems while providing operation services that meet customer needs, through cloud and other services.

    Hisashi KuronoManaging Director

    Business Overview

    Business Model

    System proposal

    System Services

    System Solutions

    System and Communications Equipment*

    ● System operation services at data centers● Cloud services● Network services

    ● Core system architecture solutions● IT infrastructure architecture solutions● Commissioned system development● Development and provision of package software

    ● Sales of computers, servers, and communications equipment● Network and facility construction

    Solution proposal

    New customers

    Enhancing Stock-Typed Business

    Offering Multivendor Services

    Build stronger relationships

    Existingcustomers

    The Year in Review

    During the year, Japanese companies made increased use of data centers as one aspect of their disaster countermeasures and electricity conservation measures. In addition, from the standpoint of IT investment restraints and convenience, the use of cloud services has become a typical element of IT strategy.

    In the general market, we acquired new large-scale projects, notably involving “Nextructure” and IT operation services. Operational efficiency at the Osaka Central Data Center thus increased, and the provision of disaster recovery services and high-value-added operation services led to increased sales. We also commenced business in the new domain of IT operations consulting.

    Targeting the Panasonic Group, thoroughgoing efforts to improve the efficiency of IT infrastructure operations through IT collaboration contributed to cost reductions.

    Outlook for the Upcoming Fiscal Year

    Going forward, we expect Japanese companies to expand their use of cloud services to make use of advanced functions in diverse system domains.

    In the general market, we will extend our offerings of private cloud services that have typically aimed at large companies, based on our mainstay ICT infrastructure service, “Nextructure.” We will offer a lineup of private cloud (middle range) and public cloud services targeting small and medium-sized companies, further enhancing our IT operations service and responding to diverse client needs.

    Following on from infrastructure integration, we will begin offering a new vertical integration service for databases as an advanced reform solution. As a result, we aim to attract new customers and offer higher-value-added service to existing customers.

    62.6%

    22.1%

    15.3%

    Our

    Cus

    tom

    ers

    Breakdown of Net Sales

    Breakdown of Net Sales

    Breakdown of Net Sales

    Panasonic Information Systems Co., Ltd. Annual Report 2013 12

  • 2009 2010 2011 2012 2013

    7,5806,958

    6,367

    8,004 7,794

    20.2 18.4

    24.9

    17.619.2

    (Millions of Yen / %)Net Sales/Gross Margin

    Net Sales (Millions of Yen)Gross Margin (%)

    2009 2010 2011 2012 2013

    6,6475,951 5,699 5,376

    6,125

    15.017.2 17.9 16.616.2

    (Millions of Yen / %)Net Sales/Gross Margin

    Net Sales (Millions of Yen)Gross Margin (%)

    System Solutions

    System and Communications Equipment*

    ● Core system architecture solutions● IT infrastructure architecture solutions● Commissioned system development● Development and provision of package software

    ● Sales of computers, servers, and communications equipment● Network and facility construction

    With global competition growing increasingly fierce and the operating environment undergoing major changes as a result of advances in IT, the focus of corporate IT demand is shifting, from the enhancement of operational efficiency to contribution to management.

    The Group meets the needs of these clients by proposing solutions that employ IT to address corporate transformation and s tructural reform.

    The Group offers a multi-vendor approach to propose the most suitable system configurations for its customers. We leverage the track record we have cultivated over our long history of operations in Japan and overseas by testing every device on the market available for adoption. Based on our own experience, we confidently propose flexible combinations not tied to specific manufacturers.

    Akira HisanoManaging Director

    The Year in Review

    In the general market, we targeted vigorous medium-sized companies with businesses tailored to specific industries and sectors. In the business of system integration for core functions, we created industry-specific templates for the medical equipment and telecommunications sectors, aiming to develop solutions that fit customers’ needs more precisely.

    We also provided IT support for business startups by energetic customers in environmental businesses and those that are aiming for IPOs. Our sales of sales management solut ions for leisure facilities targeted operators of art museums, natural history museums, aquariums and amusement facilities. We combined our leisure facility ticketing system with the Panasonic Group’s products to maximize synergies and promote solutions.

    The Year in Review

    During the year, sales of stand-alone equipment dropped sharply, causing net sales to fall below the previous year’s level. Our gross margin rose year on year.

    Outlook for the Upcoming Fiscal Year

    We expect the use of clouds to accelerate on a number of fronts and across a host of industries and sectors.

    The Company strives to maintain high customer satisfaction through approaches ranging from proposing solutions to supporting IT operation to offering IT as a service. Specifically, we will propose a service model that connects directly to client businesses.

    For instance, among our menu of solutions for leisure facilities we have begun offering new services to adjust usage fees depending on visitor numbers and charges that adjust to seasonal sales variations.

    Going forward, we will propose service models that meet the business characteristics of such customers. We plan to offer a variety of new solutions that will lead to true customer satisfaction.

    Outlook for the Upcoming Fiscal Year

    Smartphones and tablets have become essential items of business, and we expect multi-device compatibility to accelerate in line with business system reforms.

    We plan to make proposals designed to meet customers’ needs, and we expect to maintain a high level of profitability as a result of these high-value-added offerings.

    Business O

    verviewFinancial S

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    ighlightsM

    essage from

    the President

    Corporate D

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    New

    Medium

    -Term

    Managem

    ent Plan

    *Owing to a change in the division of products handled, the system and communications equipment business has been combined into the system solutions business, effective from the fiscal year ending March 31, 2014.

    Panasonic Information Systems Co., Ltd. Annual Report 2013 13

  • Compliance (Corporate Ethics)

    Corporate Citizenship Activities

    Risk Management

    Increasing Information Security and Quality

    CSR

    We hone our corporate sense of ethics, and have introduced

    and are developing a corporate ethics program to conduct our

    work on the basis of a shared conscientiousness, common

    sense and a spirit of fairness and sincerity (corporate ethics

    management).

    ■Corporate Ethics Program・Creating a Compliance Guidebook and distributing it to

    ensure universal awareness

    ・Employing e-learning for thorough ethics training・Establishing a business ethics program promotion structure

    centered on the Corporate Ethics Committee, chaired by

    the president

    ・Establishing a corporate ethics hotline・Making submission of a commitment to corporate ethics

    document mandatory for all employees

    We encourage all our employees to take part in voluntary

    corporate citizenship activities.

    ■Primary Activities・Recycling Activities (PET Bottle Cap Collection)・Fund-Raising Activities・Blood Donations and Bone Marrow Bank Registration・Community Cleanup Activities

    We define risk as “factors that could impair efforts to achieve

    our business plans” and “the gap between social expectations

    and corporate reality,” and we conduct risk management

    initiatives accordingly. These activities are also positioned as

    one aspect of the Panasonic Group’s global and across-the-

    Group risk management activities.

    ■Overview of Risk Management Activities・Creation of a companywide structure centered on the Risk

    Management Committee, chaired by the president

    ・Formulation of business plans and related semi-annual risk management and monitoring of each division and related function

    ・Formulation of a business continuity plan (BCP) to counter the risk of large-scale natural disasters

    The Company maintains a particular focus on the appropriate

    management of information, which we recognize as an

    important social responsibility. In addition, through ongoing

    quality improvement efforts on both the operational and

    developmental fronts, we are working to strengthen our

    structure to ensure that customers feel comfortable entrusting

    their information systems to us.

    ■Certifications Acquired・Privacy Mark (companywide)・ISO/IEC 27001 (companywide)・ISO/IEC 20000 (IDC division)・CMMI® Level 3 (development process)

    As a member of the Panasonic Group, we have worked with the spirit of the words of its founder, Konosuke Matsushita: “An enterprise is a public institution” and “All for the customer.” This spirit serves as the origin of our corporate social responsibility (CSR) activities.

    Based on the Panasonic Group management philosophy, we look beyond just complying with laws, ordinances and rules to conduct fair and honest business activities according to conscience and good sense. In addition, throughout our business activities we consistently strive for our customers advantages through IT.

    As a Public Institution—Promoting CSR Activities through Our Services

    Panasonic Information Systems Co., Ltd. Annual Report 2013 14

  • Business O

    verviewFinancial S

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    CS

    RC

    onsolidated Financial H

    ighlightsM

    essage from

    the President

    Corporate D

    ataS

    tock Information

    New

    Medium

    -Term

    Managem

    ent Plan

    Tatsuo YoshikawaDirector

    Shuichi TakazakiDirector

    Nowadays, corporate social

    responsibility and corporate

    ethics are more important

    than ever before.

    Based on the philosophies of our founder, Konosuke

    Matsushita, of “an enterprise is a public institution” and

    “contributing to society through our business activities,”

    the foundation of our activities is to contribute to society

    through our core business of providing IT services.

    The origin of our services is the pursuit of “All for the

    customer,” and rather than being satisfied by customer

    In manufacturing, the origin

    of Panasonic’s business,

    quality improvement requires

    tireless dedication. We have

    inherited this DNA, which in software development

    is evident from our attention to process. We use the

    CMMI® model for software development process

    improvement to define directions and procedures and

    create templates for administrative materials. Through

    such efforts to document and standardize processes

    throughout the organization, we continue making

    improvements even today. We achieved CMMI® Level 3

    CSR Initiatives

    ~ Remaining a Human Resource Cluster That Aims to Delight~

    Efforts to Reinforce Quality

    ~ Carrying Forward Our Manufacturing DNA and Aiming for Further Improvements to Development and Operational Quality~

    “satisfaction,” we aim to take a step beyond, to delight

    them. To achieve this goal, it is of utmost importance

    to recognize that while each of our employees is a free

    individual, we share a sense of ethics and discipline,

    acting as the “human resource cluster” that delights our

    customers.

    Remaining an organization of this nature requires

    each of us to further hone his or her sense of ethics,

    and we will act with a sense of individual responsibility

    and seek to cultivate a transparent corporate culture.

    To maintain and cultivate this sort of climate, we actively

    promote CSR activities, conducting environmental

    protection activities and social and community

    contribution activities, observing compliance and

    supporting volunteer activities.

    in 2008 and 2011, and we are aiming for CMMI® Level 4

    in 2014.

    To ensure quality and reduce risk during upstream

    software development, we hold sales discussion

    review meetings and have established a PMO group

    that monitors development projects and targets

    overall optimization, auditing and systematizing priority

    development projects. As a result, we have reduced

    the number of issues affecting quality, cost and delivery

    at the software development stage. Furthermore, we

    continue to pursue operational quality improvement

    based on ISO 20000, and the number of interruptions

    to service operations has fallen.

    We will continue in our initiatives to enhance quality,

    to ensure that we provide high-quality solutions and

    services that live up to the Panasonic Group name.

    Panasonic Information Systems Co., Ltd. Annual Report 2013 15

  • 1. Business Execution and Supervision

    2. Auditing

    3. Controls

    Corporate Governance

    The Board of Directors meeting is held

    regularly once a month and irregularly as

    required to report on significant operating

    policies, decisions on substantive matters,

    and the execution of business and duties,

    as well as statutory matters. Also, to

    provide neutral and impartial supervision, two

    of the eight directors are outside directors.

    Ac tu a l bus i ne s s i s exe cu te d by

    execut i ve d i rectors and execut ives

    under the leadership of the president in

    accordance with policies that have been

    decided by the Board of Directors to

    clarify the responsibility and to sufficiently

    demonstrate supervisory functions. Also,

    for the purpose of uniting the whole

    Company as one through the discussion

    and sharing of information necessary

    for the smooth and rational execution of

    business, we have established business

    strategy meetings and management

    study groups.

    The Company’s auditing system is made

    up of auditors and the Board of Auditors,

    an interna l audi t uni t as wel l as an

    accounting auditor, and is conducted as

    follows: to implement a varied and effective

    audit, each carries out the management

    audit from a different point of view together

    with appropriate coordination.

    (1) Board of Auditors and

    the Auditors’ Inspection

    The Board of Auditors is comprised of

    auditors, audit plans, methods and so

    forth, and reports on the implementation

    status of the audit. The audit is mostly

    taken from the point of view of legality

    and is conducted on operations and the

    financial condition by auditors based on

    plans determined by the Board of Auditors.

    Auditors also attend important meetings

    such as that of the Board of Directors and

    give recommendations and advice from

    an independent standpoint. To strengthen

    the functions of the auditors, we also

    established an audit office to support the

    auditors’ professional duties, and we consult

    with auditors regarding the assessment of

    the office and its personnel changes.

    (2) Internal Audit

    The Company established the division

    with the aim to execute fair and efficient

    business and maintenance of an internal

    check system to preempt and prevent

    any fraudulences. The division conducts

    its audit in line with the annual plan, and

    the results are reported to the Board of

    Directors.

    (3) Accounting Auditor

    Concerning the audit under the Companies

    Act and F inanc ia l Ins truments and

    Exchange Law, the Company has entered

    into an audit contract with Deloitte Touche

    Tohmatsu LLC.

    We believe developing a sound business

    and mainta ining customers’ trust in

    our business are indispensible to the

    growth of the Company, so with the

    goal of establishing a regulated business

    environment, we have assigned a board

    member to take charge of internal controls

    (CSRM*). We have also established such

    groups as corporate ethics and information

    security management committees that will

    deploy concrete measures companywide

    based on the content of discussions.*CSRM: Combining CSR (Corporate Social Responsibility) and Risk Management.

    Officers of the Company (As of July 1, 2013)

    Achieving Swift and Appropriate Decision Making and Supervisory and Auditing Functions, as well as Business Controls

    Auditor Yuji Nakabayashi

    Auditor Makoto Iwahashi*1,*2 (JFE Systems, Inc.)

    Auditor Eiji Furusawa*1 (Panasonic Corporation)

    Executive Officer Keisuke TanakaExecutive Officer Hajime OnishiExecutive Officer Takashi MaedaExecutive Officer Mitsuru MaekawaExecutive Officer Hiroyoshi Maruyama*1 Outside auditor*2 Appointed as an independent executive who meets the

    requirement stipulated by the Tokyo Stock Exchange Group, Inc., that there be no danger of conflict of interest with general shareholders.

    Panasonic Information Systems Co., Ltd. Annual Report 2013 16

    Kazuhiro MaegawaPresident and Representative Director

    Shuichi TakazakiDirector

    Maki OkajimaVice President and Representative Director

    Tatsuo YoshikawaDirector

    Akira HisanoManaging Director

    Hisashi KuronoManaging Director

    Takahiro NakagawaOutside Director(Panasonic Corporation)

    Hidenori FurutaOutside Director(FUJITSU LIMITED)

  • Appointment and Dismissal

    Appointment and Dismissal Appointment and Dismissal

    Appointment and Dismissal

    Cooperation

    CooperationAccounting Audit

    Audit

    Assistance

    Supervision / Instruction

    Supervision / InstructionInstruction

    Control

    Control

    Internal Audit

    General Meeting of Shareholders

    Board of Directors Auditors Room

    Internal Audit Division (Auditing)

    Business Strategy Meeting

    Business Review Meeting

    Director in Charge of CSRM and Internal Control

    Company-wide CommitteeCorporate Ethics Committee,

    Information Security Management Committee, Other Committee

    Accounting Auditors

    President

    Executive Division

    Executive Directors Executive Officers

    Board of Auditors

    Business O

    verviewFinancial S

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    Corporate D

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    New

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    -Term

    Managem

    ent Plan

    Board of Auditors Initiatives

    Corporate governance is variously described as a “decision-

    making framework for listed companies” and an “effective

    system of checks and balances for managing a listed

    company.” Like applying the brakes on an automobile

    at certain times and pressing the accelerator at others,

    corporate governance is designed to prevent misconduct and

    keep management from going out of control on the one hand,

    and on the other hand to encourage a company to develop

    and augment its corporate performance. We believe that the

    Board of Auditors is an organization designed to serve these

    specific functions. The Company’s Board of Directors defines

    its audit policy as “playing a role in corporate governance as

    an independent body by fulfilling the duty of conducting audits

    in accordance with laws and regulations, seeking to answer

    the shareholders’ mandate through the effective verification

    of internal control systems, striving to maintain or increase

    the level of trust society places in us, and contributing to the

    healthy development and sustainable growth of Panasonic

    Information Systems Co., Ltd.” The Company’s Board of

    Auditors comprises three auditors, two of whom are outside

    auditors. In principle, the Board of Auditors meets once each

    month. At these meetings, the board decides the division

    of responsibilities among the auditors, reports on various

    activities and provides information, conducts hearings of

    various related parties, attends accounting audit reviews

    given by the accounting auditor, and pre-screens Board of

    Governance Structure

    Directors proposals.

    Auditors attend the

    Board of Directors

    meetings, and when

    necessary comment

    on deliberations from

    their various specialized

    viewpoints. Although

    a u d i t o r s d o n o t

    have voting rights at the Board of Directors meetings, we

    believe that we do influence the deliberation of proposals.

    The Company also appoints two outside directors, whose

    proactive remarks at the Board of Directors meetings are

    aimed at protecting the interests of general shareholders.

    A draft outline of amendments to Japan’s Companies

    Act was released in August 2012, which is slated for

    enforcement following Diet deliberations, and revisions to

    securities exchange regulations are also being considered.

    In the interest of strengthening corporate governance and

    protecting general shareholders, companies are being called

    on to increase their level of supervision from external and

    independent parties.

    The Board of Auditors fully understands the purport of

    these revisions, and we believe that the corporate governance

    structure will require revision.

    Auditor Yuji Nakabayashi (left) Makoto Iwahashi (center) Eiji Furusawa (right)

    Panasonic Information Systems Co., Ltd. Annual Report 2013 17

  • 23,21125,146

    27,31729,012

    31,355(Millions of Yen)Total Assets

    2009 2010 2011 2012 2013

    (Millions of Yen)Equity

    2009 2010 2011 2012 2013

    17,604

    19,65921,359

    22,85924,838

    (%)Equity Ratio

    2009 2010 2011 2012 2013

    75.7 78.2 78.2 78.879.2

    1. Financial Position

    2. Assets, Liabilities and Equity

    Financial Section / Management’s Discussion and Analysis

    Net Sales and Gross Profit

    During the fiscal year ended March 31,

    2013 (April 1, 2012 to March 31, 2013), the

    Company concentrated on increasing

    sales to customers outside the Panasonic

    Group, as well as ef forts to create and

    fortify its partnership with the Panasonic

    Group with the aim of receiving orders for

    systems. However, part of the IT system

    reorganization project in line with the

    Panasonic Group’s restructuring in January

    2012 slipped into the year under review,

    af fecting ef forts to secure new orders.

    Accordingly, net sales declined 3.3% year

    on year, to ¥35,179 million. Meanwhile, we

    pushed forward on rationalization activities,

    centered on system operation, in an effort to

    enhance quality. Cost of sales consequently

    fell 4.9%, to ¥27,805 million, and gross profit

    increased 3.4%, to ¥7,374 million.

    Selling, General and Administrative

    Expenses

    We continued working to hold down

    costs and boost the efficiency of business

    processes, while implementing sales

    promotion measures aimed at future order

    generation. As a result, selling, general and

    administrative (SG&A) expenses rose 2.4%

    from the preceding term, to ¥2,949 million.

    The ratio of SG&A expenses to net sales

    rose from 7.9% in the year ended March 31,

    2013, to 8.4% during the year under review.

    Operating Income and Income before

    Income Taxes and Minority Interests

    Operating income expanded 4.0% from

    the previous term, to ¥4,425 million. The

    operating margin amounted to 12.6%,

    reaching a histor ic high. This f igure

    stemmed from income before income taxes

    and minority interests of ¥4,411 million, after

    adding interest income (of ¥29 million) and

    subtracting interest expense (of ¥13 million)

    and other items.

    Net Income

    Net income rose 21.3% from the previous

    fiscal year, to ¥2,702 million, after subtracting

    total income taxes (of ¥1,709 million) from

    income before income taxes and minority

    interests of ¥4,411 million. The net margin

    was 7.7%.

    Assets

    Current assets amounted to ¥25,730 million

    as of March 31, 2013, up ¥3,431 million, or

    15.4%, from a year earlier, due mainly to an

    increase of ¥2,237 million in deposits paid

    to Panasonic Corporation and others and

    a rise of ¥713 million in notes and accounts

    receivable–trade owing to increasing sales.

    Net property and equipment totaled

    ¥3,306 million at year-end, down ¥708

    million, or 17.6%, compared with March 31,

    2012. This decrease was mainly attributable

    to the depreciation of hardware and other

    noncurrent assets.

    Investments and other assets as of year-

    end were ¥2,319 million, down ¥380 million,

    or 14.0%, from a year earlier.

    As a result of these factors, total assets

    increased ¥2,343 million, or 8.1%, during the

    year, to ¥31,355 million on March 31, 2013.

    Liabilities

    Current liabilities increased ¥578 million, or

    10.1%, from one year earlier, to ¥6,295 million

    as of March 31, 2013. The main reason for

    this rise was a ¥406 million increase in notes

    and accounts payable–trade, stemming

    from the purchase of goods and equipment

    in March 2013.

    Due to factors such as progress in the

    repayment of lease obligations, long-term

    liabilities fell ¥214 million, or 49.1%, from the

    end of the previous year, to ¥222 million.

    Equity

    At the end of the fiscal year, total equity

    was ¥24,838 million, up ¥1,979 million, or

    8.7%, from a year earlier, due to a ¥2,009

    million rise in retained earnings.

    Panasonic Information Systems Co., Ltd. Annual Report 2013 18

  • (%)ROE

    2009 2010 2011 2012 2013

    16.8

    13.812.6

    10.111.3

    (%)ROA

    2009 2010 2011 2012 2013

    21.3

    18.2

    16.315.2 14.6

    Business O

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    3. Cash Flows

    4. Forecast for the Fiscal Year Ending March 31, 2014

    7. Capital Investment

    6. Research and Development

    5. Order Backlog

    ROE/ROA

    Return on equity (ROE) for the year was

    11.3%, due to the rise in net income.

    Re tu rn on asse ts (ROA), howeve r,

    amounted to 14.6%, owing to the increase

    in total assets.

    Cash Flows from Operating Activities

    Net cash provided by operating activities

    amounted to ¥4,670 million, ¥836 million

    more than in the preceding year. Principal

    factors include cash provided by income

    before income taxes and minority interests

    of ¥4,411 million, and depreciation and

    amortization of ¥1,817 million. Income

    taxes paid used ¥1,888 million.

    Cash Flows from Investing Activities

    Net cash used in investing activ it ies

    was ¥12,299 mil l ion, compared with

    ¥6 ,9 0 8 m i l l i o n p rov i d e d by t h e s e

    activities in the previous term. Primary

    reasons included net deposits paid to

    Panasonic Corporation of ¥11,000 million

    and payments of ¥1,232 million for the

    purchases of property and equipment.

    Cash Flows from Financing Activities

    During the year, net cash used in financing

    activities totaled ¥940 million, ¥37 million

    more than was used in these activities in

    the preceding fiscal year. The principal uses

    of cash were dividends paid of ¥693 million

    and ¥247 million for the repayment of lease

    obligations.

    Free Cash Flows

    The aforement ioned operat ing and

    investing activities resulted in negative free

    cash flows of ¥7,629 million, compared

    with positive free cash flows of ¥10,742

    million in the previous year.

    The Company’s forecast of consolidated

    operating performance for the fiscal year

    ending March 31, 2014 (April 1, 2013 to

    March 31, 2014) is shown below.

    2013(Millions of Yen)

    2014(Millions of Yen)

    Year-on-YearIncrease

    (%)

    Net sales 35,179 36,000 2.3

    Operating income 4,425 4,450 0.6

    Net income 2,702 2,720 0.7

    As of March 31, 2013, our order backlog

    stood at ¥2,597 million, up 16.2% from a

    year earlier. This rise stemmed from an

    increase in orders for system development

    projects related to the new growth strategy

    of the Panasonic Group, centering on

    Panasonic Corporation Eco Solutions

    Company.

    The Group’s research and development

    activities are mainly conducted at its R&D

    Center. During the fiscal year ended March

    31, 2013, R&D expenditures amounted

    to ¥135 million, largely for verifying the

    functionality of new technologies and

    commercial licenses.

    The recently formulated Medium-Term

    Management Plan prioritizes R&D on

    new businesses and the creation of new

    technologies. Accordingly, we anticipate an

    investment of ¥500 million over the three

    years of the plan.

    Capital investment in the year to March 31,

    2013, amounted to ¥893 million. Principal

    investments were for the acquisition of

    mainframes and various other hardware,

    and for the development of an integrated IT

    asset management system.

    Panasonic Information Systems Co., Ltd. Annual Report 2013 19

  • Risks Related toEconomic Conditions

    Risks Related to the Group’s Business Activities

    Risks Related to Legal Restrictions and Litigation

    Risks Related to Future Plans, etc.

    Financial Section / Risk Factors

    Items in this annual report concerning business conditions and financial conditions that may strongly affect investor decisions include the following risks. However, these do not cover all risks with respect to the Group and there may be other hard-to-predict risks not detailed in the material. The Group's business, performance and financial status may be adversely affected by various significant risk factors. Items regarding the future were determined by the Group as of the financial statement filing date (June 24, 2013).

    I

    Fluctuations in the Economic EnvironmentDemand for the Group’s products and serv ices may be affected by genera l economic trends mainly in Japan. Economic downturns and resulting declines in demand in the Japanese market may thus adversely affect the Group’s f inancial condit ion, operating results and cash flows.

    Interest Rate FluctuationsIn terest rate f luctuat ions may affect operating expense, interest expense and interest income, as well as the value of financial assets and liabilities, and may have an adverse impact on the Group’s business, performance and financial position.

    Stock Price FallsThe Group holds Japanese stocks as investment securities, and decreases in their market value may necessitate the recognition of valuation losses. Furthermore, a decline in the valuation difference on available-for-sale securities may reduce net assets.

    Competitive EnvironmentThe Group faces d i f f e ren t t ypes o f competitors in the information services industry, ranging from large international companies to relatively small, rapidly growing companies. The Group actively makes investments and takes initiatives in strategic products and services. However, investments or sales initiatives for a particular product or service may fail in comparison with

    competitors in terms of quantity, quality and speed. Furthermore, competitors may have greater financial, technological and marketing resources than the Group.

    Price CompetitionThe Group is subject to intense price competition in the information services industry, and this may make it difficult for the Group to determine prices for products and services to secure adequate profits. This downward pressure on prices may have a serious effect on the Group’s profits, and becomes especially noticeable when demand for products and services decreases.

    Competition in New TechnologiesThe Group may lose the ability to compete in new markets if it fails to correctly predict and develop the new technologies, products and services to meet future market needs.

    Securing Capable Human ResourcesThe Group’s future success depends largely on its ability to retain skilled employees in the technical and management fields. The Group expects that it will be necessary to hire more personnel in the information serv ices bus iness f ie ld, but industry demand for skilled employees exceeds the supply, making competition for attracting and retaining these employees intense. Because of this severe competition for skilled employees, the Group may be unable to retain existing personnel or attract new talent. If this should happen, the Group’s business, performance and financial position could be adversely affected.

    Business Alliances with Other Companies, etc.The Group develops its business by forming all iances with or strategic investments in other companies, and the strategic importance of partnering with third parties is increasing. In some cases, such partnerships are crucial to achieving the Group’s goal of introducing new products and services, but the Group may not be able to successfully collaborate or achieve expected synergies with its partners. In addition, these partners may change their business strategies and it may become difficult for the Group to maintain these business partnerships. If any

    of the foregoing should happen, the Group’s businesses, performance and financial status could be adversely affected.

    Procurement of Raw Materials, etc., and Purchase Price SurgesThe Group’s opera t ions depend on obtaining high-quality products and services in a timely manner and in the necessary quantities, and we therefore select reliable suppliers. However, it may be difficult to change or increase suppliers, or switch to other products and services if the supply is interrupted or industry demand increases. This may adversely affect the Group’s businesses. Moreover, although the Group and suppliers decide purchase prices by contract, purchase prices may increase significantly due to changes in demand or for other reasons. Furthermore, some products and services are only available from a limited number of suppliers. If the Group is unable to procure such products and services, its businesses, performance and financial status may be adversely affected.

    Capital Status and Financial Conditions of CustomersSome of the Group’s customers purchase products and services from the Group on payment terms that do not provide for immediate payment. If customers for whom the Group has substantial accounts receivable encounter financial difficulties and are unable to make payments on time, the Group’s businesses, performance and financial status may be adversely affected.

    The Group has announced its new medium-term management plan, which covers the period from April 1, 2013 through March 31, 2016 and an earnings forecast for the fiscal year ending March 31, 2014. However, the Group may fail to achieve all of the goals announced and/or the expected results.

    Direct or Indirect Costs Related to Product Liability or Warranty Claims Due to Defects in Products or Services The Group pays due attention to ensuring

    2.Assets, Liabilities and Net Assets

    Panasonic Information Systems Co., Ltd. Annual Report 2013 20

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    Risks Related to Disasters or Unpredictable Events

    Other Risks

    the quality of its products and services. However, the occurrence of defects in products or services could make the Group liable for damages, including indirect damages, that are not completely covered by liability insurance and the Group could incur significant expenses. Moreover, negative publicity concerning these problems could impair the Group’s corporate image, and the Group’s businesses, performance and financial status may be adversely affected.

    Intellectual Property Right ProtectionThe Group works to secure a competitive edge for its businesses by protecting intellectual property rights (IPRs) related to the technologies, products and services it develops. However, rights may not be granted to provide adequate protection based on IPRs.

    Furthermore, the Group may be unable to use or be forced to use on disadvantageous terms the technologies, products and services of third parties protected by IPRs when needed. As of March 31, 2013, the Group was using the IPRs of third parties under license from third parties for some of its products and services. However, in the future the Group may not be able to obtain the necessary licenses from third parties or may be able to obtain licenses only under disadvantageous terms.

    Lit igation may also be necessary to defend the Group against IPR infringement claims brought by third parties or to enforce the Group’s IPRs. The Group may incur significant expenses and use significant management resources for such lawsuits. Furthermore, if third-party claims that the Group infringed on IPRs are upheld, the Group may cease to be able to use specific technologies, products and/or services, or be able to supply specific technologies, products and/or services, and may be liable for significant damages.

    Changes in Account Standards and Tax SystemsThe Group’s business, performance and financial status may be adversely affected by the unforeseen appl icat ion of new accounting standards and tax systems. Furthermore, differences in views with tax authorities on the Group’s tax returns could result in the Group being liable for more taxes than expected.

    Information LeaksIn the normal course of business, the Group obtains information (including personal information) about customers and the like relating to privacy and creditworthiness. The Group pays due attention to safeguarding the confidentiality of this information and has implemented the greatest possible measures to prevent information leaks. However, the Group cannot rule out the possibility that such information may be leaked due to an accident or other inevitable cause. Such a leakage of information may result in the Group being held liable for damages to affected parties and may impair the Group’s corporate image. Moreover, there is a risk that the Group’s trade secrets may be misused by external parties. In such a case, the Group’s businesses, performance and financial status may be adversely affected.

    Losses Due to Other Legal Restrictions, etc.The Group is subject to governmental regulations in Japan and other countries and regions in which it conducts its business. These include government approvals required for conducting business and investments, laws and regulations governing national security, and export/import laws and regulations, as well as commercial, antitrust, intellectual property, financial transactions, worker protection, subcontractor protection, and business taxation laws and regulations. Tighter laws and regulations or stricter interpretations of them than in the past by authorities could place restrictions on the Group’s businesses or result in increased expenses for complying with them. The Group has taken measures to ensure that it is prepared to handle a compliance violation or other emergency through such efforts as establishing networks of emergency contacts and organizational bodies responsible for responses. However, the Group’s corporate image could be impaired and the Group’s businesses, performance and financial status could be adversely affected if its response is inadequate.

    Effects of Disasters or Unpredictable EventsThe headquarters and major bases of the Group are located in Japan. The occurrence of a natural disaster such as an earthquake, flood or other unexpected event such as a fire, war or terrorist attack, infectious disease outbreak, industrial accident,

    malicious computer virus, breakdown or malfunction in the Group’s information system or communications network as a result of such events may result in serious damage to Group facilities, and the Group may have to stop operations at certain facilities and delay the provision of products and services.

    The Group may incur considerable expenses for restoring damaged facilities, which could adversely affect the Group’s businesses, performance and financial position.

    Pension LiabilitiesThe Group has contributory, funded benefit pension plans covering substantially all employees in Japan who meet eligibility requirements. Revisions to experience assumptions and pension asset performance could result in an increase in unrecognized actuarial losses, leading to an increase in future net periodic benefit costs of these pension plans.

    Fixed Asset ImpairmentThe Group has many fixed assets, such as property and equipment. All Group companies periodically review the recorded value of fixed assets on the balance sheets to determine if future cash flows to be derived from these assets will be sufficient to recover the residual values in accordance with accounting standards governing the impairment of fixed assets. If these assets cannot generate sufficient cash flows, impairment losses may have to be recognized.

    Recognizing Uncertainties in Deferred Tax Assets and Income Taxes, etc.The Group evaluates the l ikel ihood of recognizing the tax benefits of deferred tax assets, based on taxable income forecasts and the evaluation of uncertainty, in considering the recoverability of deferred tax assets and evaluation of income tax uncertaint ies. However, deter iorat ing economic conditions, tax audits and other factors may result in temporary variances and net losses being carried forward beyond the period during which tax benefits can be recognized. In such a case, the Group would be required to recognize greater taxable income than had been anticipated, resulting in the possibility of higher corporate taxes.

    Panasonic Information Systems Co., Ltd. Annual Report 2013 21

  • ASSETS Millions of Yen Thousands of U.S. Dollars (Note 1)

    2013 2012 2013

    Current Assets:

    Cash and deposits (Notes 3 and 13) ¥ 269 ¥ 176 $ 2,862Accounts receivable - trade (Notes 13 and 15) 7,582 6,869 80,660Inventories (Note 4) 383 152 4,074Deposits paid (Notes 3, 13, and 15) 16,236 13,999 172,723Deferred tax assets (Note 10) 498 408 5,298Other current assets (Note 15) 762 695 8,106

    Total current assets 25,730 22,299 273,723

    Property and Equipment:

    Buildings 969 947 10,309Tools, furniture, and fixtures 7,766 6,629 82,617Lease assets (Note 12) 712 802 7,574Construction in progress 143 746 1,521

    Total 9,590 9,124 102,021Accumulated depreciation (6,284) (5,110) (66,851)

    Net property and equipment 3,306 4,014 35,170

    Investments and Other Assets:

    Investment securities (Notes 5 and 13) 231 279 2,457Goodwill (Note 6) 13 29 138Software 435 586 4,628Development cost of software in progress 52 56 553Long-term deposits paid 252 254 2,681Long-term prepaid expenses 600 550 6,383Prepaid pension cost (Note 8) 680 844 7,234Deferred tax assets (Note 10) 42 24 447Other assets (Note 12) 14 83 150Allowance for doubtful receivables (0) (6) (0)

    Total investments and other assets 2,319 2,699 24,671

    Total ¥31,355 ¥29,012 $333,564See notes to consolidated financial statements.

    Consolidated Balance Sheet Panasonic Information Systems Co., Ltd. and consolidated subsidiariesAs of March 31, 2013

    Panasonic Information Systems Co., Ltd. Annual Report 2013 22

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    LIABILITIES AND EQUITY Millions of Yen Thousands of U.S. Dollars (Note 1)

    2013 2012 2013

    Current Liabilities:

    Accounts payable - trade (Notes 13 and 15) ¥ 2,253 ¥ 1,847 $ 23,968Accounts payable - other (Notes 13 and 15) 1,659 1,555 17,649Income taxes payable (Note 13) 948 1,015 10,085Consumption taxes payable 259 121 2,755Deposits received (Note 7) 18 7 191Accrued expenses 858 853 9,128Other current liabilities (Note 12) 300 319 3,192

    Total current liabilities 6,295 5,717 66,968

    Long-Term Liabilities:

    Long-term deposits received (Note 7) 35 44 373Deferred tax liabilities (Note 10) ̶ 23 ̶Long-term lease obligations (Notes 12 and 13) 176 362 1,872Liability for retirement benefits (Note 8) 11 7 117

    Total long-term liabilities 222 436 2,362

    Commitments Liabilities (Note 12)

    Equity (Notes 9 and 16):

    Common stock -

    authorized:40,000,000 shares; issued :10,656,000 shares 1,040 1,040 11,064Capital surplus 871 871 9,266Retained earnings 22,900 20,891 243,617Treasury stock - at cost

    372 shares in 2013 and 320 shares in 2012 (1) (1) (11)Accumulated other comprehensive income -

    Unrealized gain on available-for-sale securities 28 58 298

    Total equity 24,838 22,859 264,234

    Total ¥31,355 ¥29,012 $333,564

    Panasonic Information Systems Co., Ltd. Annual Report 2013 23

  • Millions of Yen Thousands of U.S. Dollars (Note 1)

    2013 2012 2013

    Net Sales (Note 15) ¥35,179 ¥36,373 $374,245

    Cost of Sales (Notes 11 and 15) 27,805 29,238 295,798Gross profit 7,374 7,135 78,447

    Selling, General and Administrative Expenses (Notes 11 and 15) 2,949 2,880 31,373Operating income 4,425 4,255 47,074

    Other Income (Expenses):

    Interest income (Note 15) 29 58 309Interest expense (13) (14) (138)Restructuring expense ̶ (451) ̶Other - net (30) (6) (319)

    Other expense - net (14) (413) (148)

    Income before Income Taxes and Minority Interests 4,411 3,842 46,926

    Income Taxes (Note 10):

    Current 1,823 1,808 19,394Deferred (114) (193) (1,213)

    Total income taxes 1,709 1,615 18,181

    Net Income before Minority Interests 2,702 2,227 28,745

    Net Income 2,702 2,227 28,745

    Net Income before Minority Interests 2,702 2,227 28,745

    Other Comprehensive Income (Note 14)

    Unrealized gain on available-for-sale securities (30) (34) (319)

    Comprehensive Income (Note 14) ¥ 2,672 ¥ 2,193 $ 28,426

    Total Comprehensive Income Attributable to (Note 14):

    Owners of the parent 2,672 2,193 28,426Minority interests ̶ ̶ ̶

    Yen U.S. Dollars

    Per Share of Common Stock (Notes 2.o and 16):

    Basic net income ¥253.56 ¥209.02 $ 2.70Cash dividends applicable to the year 65.00 65.00 0.69

    See notes to consolidated financial statements.

    Consolidated Statement of Income and Comprehensive Income

    Panasonic Information Systems Co., Ltd. and consolidated subsidiariesYear Ended March 31, 2013

    Panasonic Information Systems Co., Ltd. Annual Report 2013 24

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    Millions of Yen

    Number of Shares of

    Common StockIssued

    Accumulated Other Comprehensive

    Income

    CommonStock

    CapitalSurplus

    RetainedEarnings

    Treasury Stock

    Unrealized Gain on Available-for-sale

    SecuritiesTotal

    Equity

    Balance, April 1, 2011 10,656,000 ¥1,040 ¥871 ¥19,356 ¥(0) ¥92 ¥21,359

    Net income ̶ ̶ ̶ 2,227 ̶ ̶ 2,227

    Cash dividends, ¥65 per share ̶ ̶ ̶ (692) ̶ ̶ (692)

    Purchase of treasury stock ̶ ̶ ̶ ̶ (1) ̶ (1)

    Net changes in the year ̶ ̶ ̶ ̶ ̶ (34) (34)

    Balance, March 31, 2012 10,656,000 ¥1,040 ¥871 ¥20,891 ¥(1) ¥58 ¥22,859

    Net income ̶ ̶ ̶ 2,702 ̶ ̶ 2,702

    Cash dividends, ¥65 per share ̶ ̶ ̶ (693) ̶ ̶ (693)

    Purchase of treasury stock ̶ ̶ ̶ ̶ (0) ̶ (0)

    Net changes in the year ̶ ̶ ̶ ̶ ̶ (30) (30)

    Balance, March 31, 2013 10,656,000 ¥1,040 ¥871 ¥22,900 ¥(1) ¥28 ¥24,838

    Thousands of U.S. Dollars (Note 1)

    Accumulated Other Comprehensive

    Income

    CommonStock

    CapitalSurplus

    RetainedEarnings

    Treasury Stock

    Unrealized Gain on Available-for-sale

    SecuritiesTotal

    Equity

    Balance, March 31, 2012 $11,064 $9,266 $222,244 $(11) $ 617 $243,180

    Net income ̶ ̶ 28,745 ̶ ̶ 28,745

    Cash dividends, $0.69 per share ̶ ̶ (7,372) ̶ ̶ (7,372)

    Purchase of treasury stock ̶ ̶ ̶ (0) ̶ (0)

    Net changes in the year ̶ ̶ ̶ ̶ (319) (319)

    Balance, March 31, 2013 $11,064 $9,266 $243,617 $(11) $ 298 $264,234See notes to consolidated financial statements.

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    Consolidated Statement of Changes in Equity

    Panasonic Information Systems Co., Ltd. and consolidated subsidiariesYear Ended March 31, 2013

    Panasonic Information Systems Co., Ltd. and consolidated subsidiariesYear Ended March 31, 2013

    Panasonic Information Systems Co., Ltd. Annual Report 2013 25

  • Million