Government of India Ministry of Communications & IT

Department of Telecommunications

ANNUAL ADMINISTRATIVE REPORT

2011-2012

CONTROLLER OF COMMUNICATION ACCOUNTS MADHYA PRADESH TELECOM CIRCLE

BHOPAL-462015

(i)

Team CCA, Bhopal

1 Shri S. K. Gupta : CCA 2 Shri Satish Kumar : Jt. CCA 3 Shri S. K. Tyagi : Dy. CCA 4 Shri Santosh Balmik : Dy. CCA 5 Shri Anil Barjatya : CAO

6 Mr. S. N. Mishra : CAO

7 Mr. R.H. Gaur : CAO

8 Mr. N.R.S. Rajput : CAO

9 Mr. S. M. Subhani : CAO

10 Mr. S.S. Kekre : CAO

11 Mrs. Rachel B. Thomas : ACAO

12 Mr. R. K. Shrivastava : ACAO

13 Mr. G. K. Panchariya : ACAO

14 Mr. P.K. Mishra : ACAO

15 Mr. M.S. Bhavsar : ACAO

16 Mr. R. K. Nema : ACAO

17 Mr. D.C. Jain : ACAO

18 Mr. P.K. Shrivastava : ACAO

19 Mr. D.K. Pagare : ACAO

20 Mr. R.S. Nagar : ACAO

And Staff

Composed and Conceived by : Controller of Communication Accounts

Madhya Pradesh Telecom Circle, Bhopal-462015 Website : www.ccamp.nic.in E-mail : ccabpl-mp@nic.in

For internal circulation only.

(ii)

O/O Controller of Communication Accounts M.P. Circle, Bhopal Ministry of Communication & I.T. First Floor Door-Sanchar Bhawan,

Hoshangabad Road, Bhopal – 462 015 E-mail – ccabpl-mp@nic.in

TOLL FREE No.1800 233 5283 S.

NO. Name Designation Phone

(O) Phone

(R) FAX No. Mobile No.

1 Mr. S. K. Gupta CCA 2765466 2430135 27676662573530

9425001615

2 Mr. Satish Kumar Joint CCA-I 2576777 2430826 2559313 9425001477

3 Joint CCA-II 2552399 2768303

2760949

Administration/

1 Mr. S.K. Tyagi Deputy CCA 2553360 2413456 9425365402

2 Mr. S.S. Kekre CAO (Admn.) 2556131 - 9425374883

3 Mr. S. M. Subhani CAO (Cash) 2768166 9425017374

4 Mrs. Rachel B. Thomas ACAO (Admn.) 2559013 9425303370

5 Mr. R. K. Shrivastava ACAO (Compact) 2559013 9425403988

Pension/Pension Audit/Pension Revision/GPF

1 Mr. Santosh Balmik Deputy CCA 2556074 9406543560

2 Mr. Anil Barjatiya CAO (Pen.) 2556129 2490060 2556081

3 Mr. R.H. Gaur CAO (Pen.Rev.) 2556129 9926374427

4 Mr. S. N. Mishra CAO(GPF) 2553619 9425600201

5 Mr. S. M. Subhani CAO (Pen.Aud.) 2768166 9425017374

6 Mr. P.K. Mishra ACAO(Pen.Audit) 2760892 9425008868

7 Mr. M.S. Bhavsar ACAO (Pen..) 2460944 9425403636

8 Mr. R. K. Nema ACAO (Pen.Rev.) 2552360 9425403644

9 Mr. D.C. Jain ACAO (Pen..) 2552360 9425303978

10 Mr. G. K. Panchariya ACAO (Misc.) 2559976 9425403631

LF & USO

1 Mr. S.K. Tyagi Deputy CCA 2553360 2413456 9425365402

2 Mr. S.S. Kekre CAO (LF) 2556131 - 9425374883

3 Mr. N.R.S. Rajput CAO (USO) 2763965 9406543756

4 Mr. D.K. Pagare ACAO (USO) 2550082 9425403800

5 Mr. R.S. Nagar ACAO (USO) 2550082 9425605339

��������

(iii)

-Contents-

Page No.

Team CCA, Bhopal - (i)

Telephone Numbers - (ii)

Contents - (iii)

Contents - (iv)

Preface - (v)

The Vision - (vi)

The Mission - (vi)

Profile - (vii)

(A) Introduction 1

Infrastructure - 1

Structure - 2

Functions - 3

Human Resources - 4

Staff Strength - 4

Staff Efficiency & productivity - 5

Staff Training - 5

HR Turnover - 5

(B) Management of Claims under USO Fund

USO Fund - 6

Name of activities in MP Circle under USO Fund - 7

Name of operators under USO Fund - 8

Position of USO Subsidy Claims -

(i) Year wise & Operator wise amount disbursed - 8

(ii) Activity wise disbursement during 2011-12 - 9

(iii) Year wise breakup of withheld amount - 9

(iv) USO inspection - 10

(C) Management of Revenue

(i) License Fee - 10

• AGR Verification - 11

• License fee verification - 11

• Telecom Licensees in MP Telecom Circle for collection of License fee

- 11

• Operator wise license fees collection during 2011-12 - 12

(iv)

• Year wise License Fees collection - 13

(ii) Telecom Licenses in MP Telecom area for collection of spectrum charges

- 14

• Operator wise spectrum charges collection in 2011-12 - 15

• Spectrum charges collected - 16

(iii) Financial Bank Guarantees - 17

(D) Administration and Authorization of retirement entitlements

• Pension contribution & Leave salary contribution - 18

• Pension Payment - 19

• Pension Payment orders issued - 21

• Terminal Benefits Disbursed - 21

• Pension Vouching - 21

• Maintenance of Broad Sheets - 22

• GPF inward & outward Amount - 22

• GPF Final Payment cases settled during last 3 years - 23

(E) Management of cash & Accounts

• Cash inflows & outflows - 23

• Budget Allotment & expenditure 2011-12 - 24

• Bank Reconciliation - 25

• Audit inspection & Internal check inspection - 25

(F) Legal - 26

(G) R.T.I - 26

(H) Initiatives - 26

fgUnh jktHkk"kk i[kokMk - 27

CCA MP Web site - 27

Map of M.P. - 28

��

(v)

PREFACE

This is the Sixth issue of Annual Administrative Report of the O/o Controller of Communication Accounts, M.P. Circle Bhopal. The report is a summary of functions, activities and achievement of this circle during the year 2011-12. The report introduces and explains the growth in revenue, disbursement of Universal service obligation subsidy, Pensions/pension revisions, Pension Audit, Administration/legal, GPF/loans and advances, Budget, Accounts and Cash Flow. The office has done commendable work in the area of collection of revenue which has increased to Rs. 511.19 Crores in 2011-12 as compared to Rs. 336.61 Crores in 2010-11. Similarly since the year 2006, when the work of disbursement of USO subsidy was decentralized to this office, more than Rs. 495.23 Crores has been disbursed to Universal Service providers as subsidy from USO Fund. It is our endeavor to maintain efficiency and transparency in our functioning by making public the progress made in various areas of activities through media, updating of website etc. The issue of annual report is one such effort in that direction. Efforts have been made to include detailed information pertaining to the areas under jurisdiction of this office. It shall not be out of place to mention that this Annual Report has been made possible by the dedicated hard work of officers and staff of this office, who rightly deserve all the credit for the activities and achievements of this circle during the year 2011-12. Sincere thanks are also due to Member (Finance), Advisor (Finance) and other senior officers of DOT for their guidance, cooperation and encouragement without which the Annual Report would not have come out in the form as desired.

Suggestion for improvement of the report is always welcome.

Team CCA, M.P.Circle, Bhopal

(vi)

THE VISION

To lead from the front as representative and field office of DOT in fulfilling

its commitment towards public at large in making communication facility available in every nook and corner of the country and to each citizen of India by effective implementation of Government policies at State Level.

THE MISSION

To provide world class services to all its stakeholders viz. DOT/BSNL staff and Pensioners, Telecom Service Providers and public at large among others through efficiency, transparency and proficiency in addition to keeping a bird’s view on security as well as in securing the due public share as targeted by Government.

These statements are made on the basis of the Perception by team CCA, Bhopal as an internal motivation driver and hence, has no official endorsement what so ever.

(vii)

-CCA BHOPAL- – A BRIEF PROFILE-

(1) CCA MP Circle is catering to 8 world class basic and cellular service providers.

Prominent among them are BSNL, Tata Teleservices, Idea cellular Ltd., Bharti Televentures Ltd., Datacom (Videocon) Telecom Ltd. Dishnet wireless Ltd., Allianz Infratech Ltd. (Etisalat D.B.) for collection of revenue. In case of BSNL it is serving 2 circles viz, M.P. and Chhattisgarh. During 2011-12 it collected revenue of Rs. 511.19 Crores.

(2) For settlement of pension cases and disbursement of pensionary benefits, it is

serving four BSNL Circle viz:

(i) M.P. Telecom Circle Bhopal (ii) Telecom Factory, Jabalpur (iii) BRBRAITT, Jabalpur (iv) T&D Circle, Jabalpur

During the year 2011-12, it settled 650 pension cases and 3846 pension revision cases and disbursed Rs. 163.99 Crores as pensionary benefits. This circle serves about 10000 pensioners of BSNL and DOT and about 10544 employees of BSNL for GPF, CGEIGS, Leave Salary and pension contributions and Loans and advances.

(3) This office is disbursing Universal Service Obligation subsidy to three USPs

viz BSNL, Reliance communications Ltd. and Tata Telesevices Ltd for various activities such as Rural DELs, VPT maintenance, Broad Band and USO Tower/service support. During 2011-12, a sum of Rs. 31.59 Crores paid as USO subsidy.

(4) This office is verifying deductions claimed by licensees viz Tata Teleservices,

IDEA Cellular, Allianz Infratech (Etisalat D.B.),Videocon Telecom Ltd, Bharti Airtel and Dishnet Wireless Ltd. Similarly license fee Assessment of ISPs and PMRTS licensees is also decentralized to this office beginning 01-04-2009.

(5) CCA, Madhya Pradesh Circle is representing DOT in legal cases filed in the

M.P. Circle related to service matters, pension and other incidental matters. As on 31-03-2012, 103 cases were pending in various courts of M.P. where Union of India/ DoT is made a respondent.

(6) During 2011-12, a total of 44 applications under Right to Information Act,

were received and replied by this office.

- 1 -

(A) Introduction

The office of the DoT Cell, M.P. Circle, Bhopal was one among the 44 DoT Cells created on 1.10.2000 due to the corporatisation of the Department of Telecom Operations and Department of Telecom Services into BSNL. The nomenclature was changed from “DoT Cell” to % Controller of Communication Accounts (CCA) as the range of functions delegated from the DoT Head quarters were more diverse than mere settlement of pension and related terminal benefits. In due course, the CCA Unit has outgrown its pension focused role and evolved into a critical professional interface between Department of Telecommunications (DoT) and its various stakeholders on various policy issues such as license fee management, USO Fund disbursement, VSAT billing. VPT checks etc. at the ground level. In a short span of time, the CCA units have carved out a niche for themselves by bringing the different stakeholders of DoT – telecom service providers and in particular BSNL employees and pensioners-closer to DoT, with its robust structure and professional working. Most importantly, %CCA remains as a symbolic institutional assurance of the Government of India for the pension assurance given under Rule 37-A to the BSNL employees.

Infrastructure

The CCA, M.P.Circle Bhopal was earlier housed in BSNL Circle Office. After sustained and concerted efforts CCA, Bhopal could get the 1st Floor of Door Sanchar Bhawan, Hoshangabad Road, Bhopal back to DoT. The 1st Floor of Door Sanchar Bhawan is not completely occupied till now since some of the sections of BSNL are still to be shifted to BSNL office from DoT Bldg. Our office is vigorously pursuing with BSNL MP Circle to get the remaining portion. CCA Bhopal needs approximately 20,000 sqft. for its smooth functioning. Therefore Door Sanchar Bhawan having 3 Stories is required in toto for O/o CCA, M.P. Circle and accordingly DoT has been requested to earmark the same for O/o CCA, M.P. Circle, Bhopal.

- 2 -

- 3 -

ROLE OF CCA OFFICE 1. Management of Revenue

(i) Collection of license fee (ii) Collection of spectrum charges (iii) Management of Financial Bank Guarantees furnished by licensees (IV) Verification of deductions (V) Assessment of License fee of ISPs and PMRTS licensees. (VI) Filing of periodical returns to HQ

2. Management of Claims Under USOF (i) Processing of claims (ii) Field visits- inspections of VPTs /RCPs /RDELs/Broadband/USO

Towers/Kiosk's–Operator wise (iii) Disbursement of various subsidies and claims (iv) Data base management (v) Filing of periodical returns to USO Funds Administrator

3. Administration and Authorization of Retirement Enti tlements

(i) Sanction and settlement of Terminal Benefits and Pensions to retiring employees of DOT and BSNL

(ii) Administering the drawl of pension by pensioners of DOT & BSNL through Pension Voucher Auditing.

(iii) Realization of Leave Salary and Pension Contribution from BSNL and their accounting.

(iv) Holding of Pension Adalats (v) Maintenance of Broad-sheets of GPF, Loans & Advances and

CGEIGS i/r/o staff of DOT and BSNL 4. Management of Cash & Accounts

(i) Maintenance of financial accounts (ii) Banking (iii) Budgeting (iv) Executive inspections

5. Legal

(i) Representing Union of India/ DOT in legal cases

6. Right to Information Act 2005

(i) Prompt Disposal of RTI applications

7. Internal Audit

* TERM CELL

* WMS

- 4 -

Human Resources

Staff Strength

The cadre wise working strength as on 31st March 2012 is shown in the Table given below :-

Cadre Sanctioned Strength

Working Strength Vacancy

Group A 08 04 04 Group B 22 18 04 Group C 39 26 13 Steno/PS/PA 04 - 04 Multitasking Staff

04 - 04

Total 77 48 29 Shortage is about 37.66%

- 5 -

Staff Efficiency and Productivity

Year Average no. of

Employee

Total Revenue

OPEX Per Employee Revenue (iii-iv)/ii

Per Employee Opex(vi/ii)

i ii iii iv v vi 2007-08 20 243.60 1.25 12.12 0.06 2008-09 30 307.40 1.62 10.24 0.05 2009-10 30 372.60 2.25 12.35 0.08 2010-11 40 477.55 3.36 11.94 0.08 2011-12 48 694.35 2.91 14.40 0.06

Details of Training Programme Organized During 2011-12

Sl. No

Training Center Name of course

No. of personnel trained

Details of personnel Trained

1. NICF Terminal benefits 1 ACAO

2. NICF Training on Compact 1 Jr.Acctt

3. NICF Work shop on Report writing and

presentation skills 1 CAO

4. NICF Non Tax Revenue Management 1 CAO.

5. %CCA,Hyd Stress Management 1 CAO.

6. JNU complex

Delhi Training on Compact 2 Jr.Acctt/ Sr.Acctt

7. JNU complex

Delhi Training on Compact 1 Jr.Acctt

8. NICF Retirement Benefits 1 ACAO 9. NICF Workshop on Revenue Management 1 ACAO. 10 NICF Analysis of Financial statement 1 Jr.Acctt 11 NICF R T I 1 CAO 12 NICF Terminal benefits 1 Jr.Acctt 13 NICF Tender Procurement process 1 Dy.CCA. 14 NICF Training on Compact 2 Jr.Acctt 15 NICF Training on Compact Package 1 Jt.CCA 16 NICF Analysis of Financial statement 1 ACAO

17 VigyanBhavan

New Delhi PVA Software 1 CCA

H.R. Turn Over (2011-12)

S. No. Incoming Outgoing 1 Shri Santosh Balmik Dy. CCA Shri HGS Dhakad, Jt. CCA 2 Shri S.M.Subhani,CAO Shri Anil Mandavanne, CAO 3 Shri K.K.Sharma,CAO Shri D.D.Pedlamwar, ACAO 4. Shri A.K.Lanjewar,Sr.Actt Shri Nizamuddin Khan, ACAO 5 Shri Ashok Vidhani, Sr.Actt Shri Kailash Prasad, ACAO 6 Shri Abhay Gilke,Jr.Actt 7 Shri Dinesh Chandelkar, Jr.Actt 8 Shri Manoj Namdev, Jr.Actt

6

(B) Management of Claims under USO Fund

USO Fund The New Telecom Policy ’99 (NTP’99) envisaged provision of access to basic telecom services to all at affordable and reasonable prices. NTP 99 provided that the resources for meeting the Universal Service Obligation (USO) shall be generated through a Universal Service Levy (USL), which would be a percentage of the revenue earned by the operators under various licenses. The implementation of USO obligation for rural/remote areas would be undertaken by all Telecom service providers who shall be reimbursed from the fund. The guidelines for implementation of Universal Service Support Policy bifurcated the implementation of USO in Six clearly identifiable streams as detailed below: Stream–I : Provision of Public Access Services :

(a) Operation and Maintenance of Village Public Telephones (VPT) in the revenue villages identified as per Census 1991and installation of VPTs in the additional revenue villages as per Census 2001.

(b) Provision of a second public phone in villages where the population is more than 2000 and no public call office (PCO) is existing.

(c) Replacement of Multi Access Radio Relay Technology (MARR) VPTs installed before the 1st day of April 2002.

Stream–II : Provision of household telephones in rural and remote areas as may be determined by the Central Government from time to time : (a) For rural household DEL (RDELs) installed prior to 1st day of April, 2002

support towards the difference in rental actually charged from rural subscribers and rent prescribed by Telecom Regulatory Authority of India (TRAI) for such subscribers shall be reimbursed until such time the ADC prescribed by TRAI from time to time takes into account this duration of three years for wire line RDELs installed prior to 01.04.02

(b) Support for RDELs installed after 1st day of April, 2002. Stream–III : Creation of infrastructure for provision of Mobile Services in rural and remote areas. The assets constituting the infrastructure for provision of mobile services shall be determined by the Central Government from time to time.

7

Stream–IV : Provision of Broadband connectivity to villages in a phased manner. Stream–V : Creation of General Infrastructure in rural and remote areas for development of telecommunication facilities. The items of General Infrastructure to be taken up for development shall be determined by the Central Government from time to time. Stream–VI : Induction of new technological developments in the telecom sector in rural and remote areas. Pilot Projects to establish new technological developments in the telecom sector, which can be deployed in the rural and remote areas, may be supported with the approval of the Central Government.

NAME OF ACTIVITIES IN MP CIRCLE UNDER USO FUND

S. No. NAME OF ACTIVITY

1 Agreement for Operation & Maintenance of VPTs

2 Agreement for Replacement of MARR VPTs between 1.4.2002 to 30.6.2003(Agreement dt. 3/ 2004). MARR-B

3 Agreement for Replacement of MARR VPTs .Replaced after 30.06.2003 (Agreement dt. 9/ 2003) MARR-A

4 Rural Community Phones (RCPs) (Agreement dated 9/2004)

5 VPTs in uncovered villages (Agreement dated 11/2004)

6 VPTs in newly identified Uncovered Inhabited Villages as per 2001 Census

7 GSM USO Sites

8 Rural Wire Line Broad Band

9 RDELs installed between1.4.2002 to 31.03.2005

10 RDELs installed between1.4.2005 to 31.03.2007

11 RDELs installed between1.4.2007 to 31.03.2010

12 USO (Mobile) Infrastructure Sites(Phase-I)

13 Agreement for providing solar PV based mobile charging facilities (SMCF).

8

NAME OF OPERATORS UNDER USO FUND

S.NO. NAME OF OPERATORS

1 M/s Bharat Sanchar Nigam Ltd.

2 M/s Idea Cellular Ltd.

3 M/s Tata Teleservices Ltd.

4 M/s RELIANCE TELECOM Ltd.

5 M/s RELIANCE COMMUNICATION Ltd.

6 M/s The Energy and Resources Institute (TERI)

(i) YEARWISE & OPERATOR WISE

AMOUNT DISBURSED

S.No. Name of USP 2009-10 2010-11 2011-12

1 RELIANCE 81566755 0 0

2 BSNL 630596190 464730121 266798812

3 TATA 302725929 37171359 0

4 INFRASTRUCTURE (CIVIL) BSNL 21278438 69457588 47362486

5 TERI 0 0 1732501

TOTAL 1036167312 571359068 315893799

YEAR WISE & OPERATOR WISE AMOUNT DISBURSED

( Amount-Rs. in Lacs)

9

(ii) ACTIVITY WISE DISBURSEMENT DURING 2011-12

Activity USP Paid Amount

MARR-A BSNL 241039955

RCP BSNL 921462

VPT in Uncovered Villages BSNL 21857339

Broad Band BSNL 2980056

Total BSNL 266798812 GSM (Towers) Infrastructure (CIVIL) BSNL 47362486

SMPF TERI 1732501

Total 49094987

Grand Total 315893799

(iii) YEAR WISE BREAKUP OF WITHHELD AMOUNT

(In Rupees)

NAME OF USP 2009-10 2010-11 2011-12 Total

Amount

BSNL 6712152 10603014 33293083 50608249

TATA TELE SERVICES 0 17875507 0 17875507 RELIANCE

COMMUNICATION 3547783 24989323 0 28537106 USO MOBILE

INFRASTRUCTURE SITES 0 51366 15945273 15996639

TOTAL 10259935 53519210 49238356 113017501

10

Reasons for withheld

1. Non receipt of desired clarification from USPs. 2. Arithmetical calculation error. 3. Duplication of Telephone Numbers found in various units/SSA. 4. Unmatched Telephone Numbers & excess /wrongly claimed amount and

application of incorrect rates. 5. Subsidy claimed beyond the admissible period. 6. Physical verification of RDELs and NVPT in progress.

(iv) USO Inspections

Table below shows the number of inspections conducted. A Report in this regard and a summary of findings has been communicated to the USO Administrator at regular intervals.

Year No. of Inspections

2006-07 27

2007-08 18

2008-09 25

2009-10 36

2010-11 36

2011-12 72*

*Inspection of 1209 USO Towers/RDELs etc.

(C) Management of Revenue

(i) License Fee The %CCA is responsible for the collection of License Fee, as a percentage of revenue share from all cellular, basic and unified access service licensees, together with the scrutiny of documents submitted by them viz. AGR statements and affidavits. The CCA also maintains the FBGs (Financial Bank Guarantees) submitted by the licensees. The total value of the FBGs maintained in this circle aggregate to about 261.65 crores as on 31.03.2012. A periodical review of FBGs is made and the validity of the all the FBGs maintained is closely monitored.

11

AGR Verification

CCA, Bhopal is entrusted with the responsibility of cross checking or validating the pass through charges paid by the different operators and claimed as deductions in the AGR statements submitted by them. This office has verified the deductions claimed in the AGR statement in respect of Licensee, M/s. Idea Cellular Ltd. and Tata Tele Services up to the year 2009-10 and appropriate demand raised, wherever needed. License Fee Verification: On transfer of work relating to Licensing Finance functions in respect of ISPs and PMRTS licensees, the M.P. Circle is entrusted with the responsibility of License fee verification of JET-AIU skyline Pvt. Ltd., with effect from 01-04-2009. However, this company has now been merged with M/s Arya Omnitalk Radio Trunking Service Pvt, Ltd., vide DoT letter no.311-134/2008-cs, dated 27.01.2010. The License Fee for the year 2009-10 of the three ISPs of this circle has also been verified by this office in March 2012.

Telecom Licensees in MP Telecom Circle

For Collection of License fee

S.No. Name of Service Provider Type of License

1 M/s Bharat Sanchar Nigam Ltd. (M.P) Basic, Cellular 2 M/s Bharat Sanchar Nigam Ltd. (C.G) Basic, Cellular 3 M/s Idea Cellular Ltd. Cellular 4 M/s Tata Teleservices Ltd. UASL

5 M/s Datacom Solutions (P) Ltd. (M/s Videocon Telecomm.Ltd.) UASL

6 M/s Dishnet Wireless Ltd. UASL 7 M/s Allianz Infratech (P) Ltd. (Etisalat D.B.) UASL 8 M/S Bharti Airtel Ltd. UASL

Note - Revenue Share for all Telecom Service Providers is 8% of AGR

S.No. Name of Service Provider Type of License

1 M/s Khetan Cable Network ISP 2 M/s Rajesh Patel Network Services ISP 3 M/s Ultra Micro Consultancy Pvt. Ltd. ISP 4 M/s Jet ALU Skyline Pvt. Ltd. (M/s Arya Omnitalk

Radio Trunking Service Pvt. Ltd.) PMRTS

12

Operator wise License Fees Collection during 2011-12 (In Lacs)

Operator wise LF collection Basic CMTS PMRTS Total

BSNL MP 1937.00 1885.00 0 3822.00

BSNL CG 370.24 622.70 0 992.94

IDEA CELLULAR LTD. 0 13478.65 0 13478.65

TATA TELESERVICES LTD. 3706.12 0 0 3706.12

ALLIANZ INFRA PVT.LTD. 0 2.86 0 2.86

BHARTI AIRTEL 0 9656.39 0 9656.39

VIDEOCON 0 151.97 0 151.97

PMRTS

JET AIU SKYLINE (P) LTD. 0 0 0 0

Grand Total 6013.36 25797.57 0 31810.93

Operator wise License Fees Collection during 2011-12

(Amount Rs. In Lacs)

13

Year wise License Fees Collection (In Rs.)

Year BASIC CELLULAR PMRTS Total 2007-08 614335126 762480314 0 1376815440 2008-09 512719760 1096117083 70101 1608906944 2009-10 442306063 1284529694 171860 1727007617 2010-11 526029880 1490193381 18443 2016241704 2011-12 601336776 2579757071 0 3181093847

Year wise License Fee Collection

14

(ii) Spectrum Charges

Telecom Licensees in MP Telecom area for collection of Spectrum Charges

S.No. Name of Service Provider Type of License

Spectrum Charges including M/W Access and Backbone Charges

(as % of AGR)

1 M/s Bharat Sanchar Nigam Ltd. M.P BASIC & GSM 6.35% GSM 2% CDMA

2 M/s Bharat Sanchar Nigam Ltd. C.G BASIC & GSM 6.35% GSM 2% CDMA

3 M/s Reliance Communications Ltd. UASL 4.5% GSM

4 M/s Tata Teleservices Ltd. UASL 3.50% GSM 3.7% CDMA

5 M/s Bharti Airtel Ltd. UASL 5.95% GSM

6 M/s Idea Cellular Ltd. UASL 5.7% GSM

7 M/s Dishnet Wireless Ltd./AIRCEL UASL 3.5% GSM

8 M/s Allianz Infratech (P) Ltd. UASL 3.5% GSM

9 M/s Datacom Solutions (P) Ltd. M/s Videocon Telecommunication Ltd.

UASL 3.5% GSM

15

Operator wise Spectrum Charges collection of 2011-12

OPERATOR GSM CDMA AMOUNT

IDEA Cellular Ltd. 924312110 0 924312110 BSNL M.P 189500000 6800000 196300000 BSNL C.G 52979948 76429 53056377 TATA Tele Services Ltd. 139337636 31130040 170467676 BHARTI AIRTEL Ltd. 511681513 0 511681513 RELIANCE TELECOM Ltd. 65959640 0 65959640

VIDEOCON 8964873 0 8964873

ALLIANZ INFRA 143141 0 143141

TOTAL 1892878861 38006469 1930885330

16

Spectrum Charges Collected YEAR GSM CDMA TOTAL

2007-08 853892745 205538337 1059431082 2008-09 1085750367 66184691 1151935058 2009-10 1275769184 60519056 1336288240 2010-11 1305199210 44660290 1349859500 2011-12 1892878861 38006469 1930885330

(` In Lakhs)

17

(iii) Financial Bank Guarantee [License Fee]

Review of Bank Guarantees on 31.03.2012 S.No. Service Provider Bank Guarantee Amount Valid

up to

1

Tata Teleservices Ltd.

7980/F/04-05 43900000 26.04.12

2 0999608BG0000527 61909800 24.10.12

3 0999611BG0002467 53560000 19.10.12

4 0999610BG0003160 15070000 26.11.12

5 M/S IDEA Cellular Ltd.(CMTS) 550LG0825/11 172746000 10-03-13

6

M/S IDEA Cellular

999512BG0000818 78326500 12.05.12

7 02510BG11000602 221077300 10.11.12

8 036GT01111320002 58769000 11.05.12

9 IDEA Cellular Ltd 550LG113/11 116351600 05-05-12

10 Dishnet Wireless Ltd. 0999908 BG0000456 250000000 07.12.12

11 Videocon Telecommunication

Ltd. (UAS) 0999608BG0000029 62500000 09.01.13

12 Khetan Cable Network 1224/BG-10/04-05 300000 05.03.13

13 Rajesh Patel Net Services Ltd.

4/5/2006

01/07-08

300000 09.10.13

14 M/S Ultra Micro Consultancy Pvt. Ltd.[Internet Service]

1/02 300000 13.02.13

15 Allianz Infratech Pvt. Ltd.[UAS] 1908IGFIN0002109 62500000 24.02.13

16 Bharti Airtel Ltd. FNGNDH050181 95548840 18-08-12

17 -Do- 003GT01042260003 163945873 12-08-12

18 -Do- 003GT0103G00201 55800000 16-03-13

19 -Do- 003GT0102G00118 37800000 03-09-13

20 -Do- 2008011/BGF0083 68390000 01-06-12

21 -Do- 003GT01041570001 3750000 04-06-12

22 -Do- 2008011/BGF0100 126539000 26-09-12

Total 1749383913

18

(iii) Financial Bank Guarantee [Spectrum Charges]

Review of Bank Guarantees on 31.03.2012 S.No. Service Provider Bank Guarantee Amount Valid

up to

1 M/s Tata Tele services Ltd.(CDMA)

CFS/IBG/P-241 65175000 11-05-12

2 Tata Tele services Ltd.(GSM) 0999611BG0003122 65037000 01.12.12

3 Bharti Airtel Ltd(GSM) 0999611BG0000413 292400000 11.02.13

4 IDEA Cellular Ltd.(GSM) 003GM09100770001 274000000 28.04.12

5 -Do- 0544BG00027511 170035400 28.04-12

6 Videocon Telecommunication

Ltd. 29101gper009911 417000 19.07.12

15 Allianz Infratech (Etisalat) 316020367978-AO 67900 26.07.12

Total 867132300

(D) Administration & Authorization of Retirement Entitlements Pension Contribution & Leave Salary contribution: The CCA circle collects Pension Contribution from the BSNL for the period of service for the employees render in the company. This will apply not only to those officers who are working on deemed deputation basis in the corporation, but also to those who have opted to get absorbed in the corporation. Apart from this, leave salary contribution is also collected from BSNL in respect of staff on deemed deputation to BSNL.

Pension contribution & Leave Salary contribution (In crores)

Year PC LSC 2009-10 56.02 0.78 2010-11 101.15 0.78 2011-12 55.25 0.62

19

Pension Payments: The CCA Circle is responsible for budgeting of Retiral benefit Expenditure and authorization and issue of Pension Payment orders for Telecom Pensioners as well as BSNL Pensioners. The office of the CCA also keep liaison with the Banks and Directors of Accounts (Postal) to ensure proper application of rates and regulations and for smooth disbursement of Pension, Commutation, DCRG, etc. It also carries out Post audit of Pension Payments disbursed through Banks and Post Offices.

PENSION PAID THROUGH BANK

Year No. of vr of Pensioners Amount

2008-09 22937 22.07crores

2009-10 35230 34.75crores

2010-11 32900 41.35crores

2011-12 82856 75.63crores

PENSION PAID THROUGH POST OFFICES

Year No. of vr of Pensioners Amount

2008-09 79974 46.42crores

2009-10 71056 45.55crores

2010-11 67231 44.56crores

2011-12 76508 62.45 crores

20

21

TERMINAL BENEFITS DISBURSED ( in crores )

Year Gratuity Commutation CGEGIS

2008-09 17.29 15.29 00.15 2009-10 34.25 30.92 00.09 2010-11 37.80 35.33 00.02 2011-12 45.23 38.99 00.01

Pension Payment Orders issued

Details 2008-09 2009-10 2010-11 2011-12 PPO 673 802 607 650 Commutation 595 709 503 560 DCRG 673 802 607 650

Pension Vouching

The CCA Circle has been exercising Post Audit on the disbursements made by the designated Banks and the Post offices on account of the Pension and allied benefits to the Pensioners of DoT and BSNL. The exercise involves a comprehensive check on the amount disbursed which yield realization of excess disbursements. The work had been in arrear in the Circle since the formation of circle and efforts were made successfully during the year under review to bring it up to date with the deployment of special team for the purpose. The Pension Vouching Audit software developed by M/s Axiom Technologies, Bangalore was installed during the month of Dec'2011.The work relating to bank pensioners viz, creation of master data in M.S. Excel, Uploading in PVA software, mapping of banks and data purification was taken up and completed by 31-3-2012. The auditing work of bank pensioners will commence soon.

22

The position of pension voucher Auditing as on 31.03.2012 is as under:

Details Month upto which voucher

received

Month up to which voucher checked

Objection Statement issued up-to

Post office 02/2012 4/2011 4/2011 Bank 03/2012 2/2011 2/2011

Maintenance of Broad Sheets

In the financial year 2009-10, we had planned to prepare the GPF Broad sheet and GPF Monitoring system for the four BSNL circles and DOT offices under the control of CCA Office Bhopal.

For this purpose, in February, 2010, a Software had been developed for GPF

Monitoring System. This Software generates the Broad sheets unit wise and circle wise. In this Software, the data of GPF is required in the MS Excel format. For this, this office took up the matter with the CGMs of four circles and requested them to forward the schedule in MS Excel format by e-mail. With the co-ordination of the circles, we have prepared the Broadsheet of the units and circles. The Broadsheets also tally with the monthly schedule of the unit concerned and the CAC booking. The Software is running successfully in the circle and GPF broadsheets of all 4 BSNL Circles are maintained. 2. GPF final payments and DLI cases on retirement of BSNL/DOT employees are also settled by CCA office. 4. Status of Broad Sheet Maintenance as on 31.03.2012

Particulars Year GPF Feb-12 Loans & Advances Feb-12 CGEGIS Feb-12

GPF Inward & Outward Cases 2011-12

Sl. No.

Name of Units No.of cases

Inward Amount

No.of cases

Outward Amount

1. M.P.Circle 47 38821622 69 54907949 2. Telecom Factory 5 3167060 4 1937276 3. BRBRAITTC,

Jabalpur 2

3899154 6 5188266

4. T & D Circle, Jabalpur

8 11219898 21 26746250

5. CCA Office 9 1276102 1 454198 Total 71 58383836 101 89233939

23

GPF Final Payment Cases Settled During last 3 Years

GPF DLI Cases Settled During 2011-12

Sl.No. Circle No.of cases Amount

1. M.P.Circle 4 230411 2. BRBRAITTC,Jabalpur - - 3. T & D Circle, Jabalpur - - 4. Telecom Factory 10 540000

Total 14 770411

(E) Management of Cash & Accounts

Cash inflows & Outflows (Amounts in crores )

ITEMS 2010-11 2011-12

CASH IN FLOWS

Received from BSNL for GPF, LS PC, L & A, CGEGIS etc.

139.82 179.88

Spectrum & License Fee collection 336.61 511.19 Other receipts 1.12 3.28

TOTAL 477.55 694.35

CASH OUT FLOWS

Retirement Benefits (including CGEIGS) 120.62 164.26

USO Subsidy 57.14 31.59 Office Administrative expenses 3.36 2.91 Interest on GPF 0.66 0.31

TOTAL 181.78 199.07 Net Cash Inflows 295.77 495.28

Sl.No

Circle

2009-10 2010-11 2011-12 No.of Final

Payment Cases

Amount

No.of Final

Payment Cases

Amount

No.of Final

Payment Cases

Amount

1. M.P.Circle 516 124840939 479 119579017 492 133962970

2. BRBRAITTC, Jabalpur

13 3267835 12 2325775 13 2673626

3. T&D Circle, Jabalpur

45 23681460 23 5401387 36 19046033

4. Telecom Factory 106 13981149 92 19113720 154 21560785

5. CCA Bhopal 4 4027483 2 901502

Total 680 165771383 610 150447382 697 178144916

24

Budget Budget Allotment and Expenditure - 2011-12

( Amount in thousand of Rupees)

Heads of A/c Total Allotment

Expenditure (-) Short (+) Excess

MH-3451- Sal. & Allow. Salaries 19935 18750 1185 TA 600 420 180 O/E 1724 1724 - PP&SS 10113 7113 3000 OTA 21 21 - Honorarium - Medical 607 607 - Information Technology 850 850 - MH-7610- Loans & Adv. HBA 100 100 - CAR 180 180 - Computer 0 0 - Scooter 60 60 - MH-2071- Pen. Benefits Super. & Ret.All 739109 774736 (-)35627 Commutation 409919 409919 - Gratuities 453303 453302 1 Family Pension 2156 2156 - Leave Encash. 4546 4546 - 8011- CGEGIS 0 - CGEGIS ( Sav. Fund) 0 - NPS 280 280 - Welfare Fund 40 40 -

25

Bank Reconciliation

Entries in Cheque

Register made agreed with Circle

Abstract

Paring listing of unlinked items of

agreement completed

Outstanding Amounts if any

(in Rs.)

Drawing from Bank

March – 2012 March – 2012 3067546

Remittance to Bank

March – 2012 March – 2012

210713

Items unlinked for more than 6 months old in the above unlinked. Drawn from bank: Rs.3067546

Remittance to bank Rs. 210713.

Audit Inspection/Internal Check

(A) Audit Paras

Total Number of Audit Paras (P&T Audit Inspection Reports 2000-2001 to 2011-2012)

No. of Paras OB

No. of Para Raised No. of Para Admitted

No. of Para Remaining

14 8 8 14

(B) Internal Check Inspection

Internal check inspection of this office was conducted by DoT Hqr. team from 12.11.2008 to 19.11.2008. The status of para raised and replied are as under:

No. of Paras

Raised No. of Paras

Replied No. of Paras

Admitted No. of Paras

Pending

Part I 1 1 - 1

Part II 11 11 10 1

Part III 29 29 21 8

Part IV 13 13 13 Nil

26

(F) Legal

The CCA takes up the legal cases where Union of India/Dept. of Telecommunications is one of the respondents, with the Hon’ble CAT and High Court of Jabalpur with its benches at Gwalior and Indore on all matters. At present 103 legal cases are in hand.

(G) RTI

During the year under review, 44 applications were received under Right to Information Act. The information seeked was supplied timely and cases were settled within the prescribed time period.

(H) INITIATIVES

We have crossed a mile stone to settle the pensioner claims through Pensioner friendly environment. The following measures have been taken during the year: i) IV th Pension Adalat has been conducted on 29-7-2011 at Bhopal and 55 cases received and settled. ii) V th Pension Adalat has been conducted on 02-12-2011 at Jabalpur and 256 cases received and settled. 'Pensioners helpline’ has been opened with toll free number 1800-233-5283 to facilitate the direct access to the pensioners with CCA office to get their pension problems solved immediately.

The following further measures are under the way:

• Participation in the Pensioner Association Conferences for better understanding of their problems.

• Proposal to conduct free health camps for pensioners.

27

fgUnh jktHkk"kk i[kokMkfgUnh jktHkk"kk i[kokMkfgUnh jktHkk"kk i[kokMkfgUnh jktHkk"kk i[kokMk

fnukad 14&09&2011 ls fnukad 29&09&2011 rd fgUnh i[kokMs+ dk vk;kstu mRlkgiwoZd lEiUu fd;k x;k A ftlesa dk;kZy; ds lHkh deZpkfaj;ksa o muds ifjokj ds lnL;ksa us Hkkx fy;k A i[kokMs ds nkSjku oxZ igsyh] fuca/k izfr;ksfxrk] vuqokn] cPpks ds fy;s fp=dyk izfr;ksfxrk] vkfn dk vk;kstu fd;k x;k A

fgUnh i[kokMs dk lekiu fu;a=d lapkj ys[kk Jh ,l- ds xqIrk dh v/;{krk esa lEiUu gqvk] lekiu o iqjLdkj forj.k Hkh fu;a=d lapkj ys[kk dh v/;{krk esa fd;k x;k A

WELFARE An amount of Rs.0.40 lakhs was incurred towards scholarships/cash awards to the wards of staff of % CCA, Bhopal for showing outstanding performance in their studies .Cultural meeting/sports were conducted on 25-3-2012 among the families of the staff of CCA, Bhopal in order to increase the cordial relations

CCA, M.P. WEB SITE In the present day environment, where Right to Information has been given as a very useful tool in the hands of common people, it has become imperative to host a website containing all the relevant information and updated frequently. CCA, MP is one among the few CCA offices, who has its own in - house developed and maintained website to provide very useful and relevant informations to its various stakeholders viz. Telecom Service Providers, Universal Service Providers, Pensioners and all the more public at large. The Website is updated regularly and details regarding Pension/Pension Revision/GPF cases settled during the month and pending cases along with the reason of pendency is exhibited.

28

For internal circulation only Controller of Communication Accounts, M.P.Circle, Bhopal