Preferred Solar Installer Program

Overview

Preferred Solar InstallerSolar Panels & Water HeatersPreferred Solar Installers are not affiliates or agents of

AriSEIA. AriSEIA assumes no liability of there products or services.

Presentation Outline• Introduction

– The Why– PSI Committee

• Benefits of becoming a Preferred solar Installer– Website integration– Market distinction

• Preferred Solar Installer Requirements• Application Process for PSI• Disciplinary Review Process• AriSEIA PSI Logo use• Program Rollout schedule

– Dates to be aware of

• Cost of to be PSI Accredited

Preferred Solar InstallerSolar Panels & Water HeatersPreferred Solar Installers are not affiliates or agents of AriSEIA. AriSEIA assumes no liability of there products or services.

• APS developed QSI Program to identify preferred installers

• QSI program recently ended

• The QSI program included both certification and training

• QSI sponsored training for installers, salespeople and

inspectors

• QSI offered customers a list of preferred contractors on

their website, a source of leads for participating contractors

AriSEIA Program Introduction

• AriSEIA and other utilities have expressed interest in a preferred installer program as well as in promoting training and quality installations

• An increase in the need of solar training for integrators

• Continuity of Preferred Installer program• To keep a pool of highly trained installers in the

Arizona market place

AriSEIA Program Introduction

The AriSEIA Preferred Solar Installer program is designed to make it easier for your customers to identify a solar installer who:

• Holds the applicable AZ Registrar of Contractors license(s)

• Is knowledgeable and practices great system design, installation practices, and subscribes to AriSEIA Code of Ethics and procedures.

• Has high customer satisfaction ratings

• Customer likely to view AriSEIA Preferred Solar Installers in a better light than contractors without this achievement

Preferred Solar InstallerSolar Panels & Water Heaters

Benefits of becoming a Preferred Solar Installer

• Allows installers to be distinguished in the market and build a stronger customer base

• High-level training on system design/installation, ethics and utility processes

• Exclusive access to AriSEIA PSI logo

• Customer referrals (leads) from Website referrals. Also participating Utilities will direct customers to website listings maintained at AriSEIA website.

• Increase contractor competency through accountability and education.

Preferred Solar InstallerSolar Panels & Water Heaters

Benefits of becoming a Preferred Solar Installer

AriSEIA Website PSI Screen Shots

AriSEIA Website PSI Screen Shots

AriSEIA PSI Committee

• Corey Garrison (BOD) - Chairman• Clint Taylor (BOD)• Kevin Cook (BOD)• Jim Combs (BOD)• Lee Feliciano (BOD)• Craig Robertson (Member)• Jeff Spies (Member)• Renee Guillory (Member) – APS• David Felix (Member) – SRP

PSI Program Requirements

• Members shall maintain the highest ethical standards of advertising,

selling, installation and service guided by the principles of honesty and

integrity

• Hold paramount the safety, health and welfare of the public in the

performance of their duties

• Members shall act in professional matters for each employer or client as

faithful agents or trustees

• Members shall avoid deceptive acts in the solicitation of solar work.

AriSEIA PSI participation will require you to be a AriSEIA Member

Members Code of EthicsHere are the Major Highlights

PSI Program Requirements• Licensing - AriSEIA

requires that the applicable license, as determined by the Arizona Registrar of Contractors (AZ ROC) be held BY THE INSTALLER

• ROC updates their website to include acceptable licenses http://www.azroc.gov/

PSI Program Requirements• AriSEIA member in good standing (Subscribe to Code of Ethics)• Hold applicable license(s), in good standing and meet the requirements

set forth by the AZ ROC• Bonded and insured (Provide Certificate of liability adding AriSEIA as

additionally insured)• BBB Rating of “B” or Higher• Minimum Customer Satisfaction Rating• Successfully pass Compliance Checks from Utilities*

– APS– SRP– Others

• Pass required Training/Workshops *– NABCEP or SHW Product specific requirements might count for this

* Still finalizing the process details

PSI Application Process• Submit Application with

– Documentation, and– Payment

• Please allow 1-2 week verification process*

* The process is new please bare with us

PSI Disciplinary Process• PSI has a 3 Strikes policy

– These are complaints from customers, or AZROC– Continually failing compliance checks– Could also be self-policing

• Strike1– PSI committee review for validity and company contact for

correction if needed• Strike2

– PSI committee review for validity and company contact for correction if needed

• Strike3 (your out for the year or longer if deemed)– PSI committee review for validity and company contact for

correction if needed; Company submit to the AriSEIA board of Directors for voting out of the PSI program

AriSEIA PSI Logo Use• Direct Mail

– Stand alone inserts– Stand alone postcards and/or door hangers– Multi-pack mailers i.e., Valpak, Money mailer, etc…

• Print Advertising– Newspaper and magazine– Yard signage– Electronic Billboards

• TV and Radio advertising• Web advertising• Event participation

– Trade shows– Community events

Preferred Solar InstallerSolar Panels

Preferred Solar InstallerSolar Water Heaters

Preferred Solar InstallerSolar Panels & Water Heaters

AriSEIA PSI Ineligible Logo Uses

• Event “sponsorships”• Yellow Page and other phone directory ads• Vehicle messaging• Static Billboards• Business cards• Wearable's (e.g. uniforms, jackets, hats)• Projects not receiving pre-approval from

AriSEIA

AriSIEA PSI Logo Use Requirements

• Each company must be AriSEIA PSI approved vendor prior to using Logo

• AriSEIA may temporarily or permanently suspend an installer from the PSI program based on complaints registered with the AZROC or if the installer is not in good standing with all PSI program requirements

• Creative materials must clearly separate AriSEIA from the vendor and cannot imply in any way that the vendor has a special relationship with AriSEIA

AriSIEA PSI Logo Use Requirements

• All marketing pieces and use of AriSEIA logo must be approved by AriSEIA

• Including descriptions of accuracy of production, or savings claims is not allowed

• PSI’s cannot claim they are representing AriSEIA or that AriSEIA endorses their company or services

• Approval for usage of AriSEIA PSI Logo on one marketing program/item does not extend to additional program(s) or marketing item(s)

Program Rollout Schedule• 8/20/13 – Application Submittal

– For prior QSI companies• 8/27/13* - Application Submittal

– For all companies/ Including training• 9/6/13 - New website goes live with PSI Program on

it• 10/1/2013 – AriSEIA PSI program fully operational• Future dates will be posted on new website• Please understand that this is somewhat tentative

specific dates might change slightly

PSI PV Accreditation Costs(good till Dec. 31st, 2014)

• AriSEIA Membership Avg. $495.00• PSI Program Fee $400.00– Sales and Ethics Training (6 hours)

– Interconnection Training*• SEI Online Training $550.00– PV101 or PV202 (usually costs $795.00)

• Total Amount Paid $1,445.00

* Still working out the details

PSI SWH Accreditation Costs(good till Dec. 31st, 2014)

• AriSEIA Membership Avg. $495.00• PSI Program Fee $250.00– Sales and Ethics Training (6 hours)

– Interconnection Training*• SEI Online Training $550.00– PV101 or PV202 (usually costs $795.00)

• Total Amount Paid $1,295.00

* Still working out the details

PSI PV or SWH Accreditation Costs(good till Dec. 31st, 2013)

• AriSEIA Membership Avg. $495.00• PSI Program Fee $200.00• Total Amount Paid $695.00

If your company was previously a APS QSI program vendor then we will accept that as your training requirements and put you directly on the list for the remainder of 2013.

Preferred Solar Installer Program

Preferred Solar InstallerSolar Panels & Water HeatersPreferred Solar Installers are not affiliates or agents of

AriSEIA. AriSEIA assumes no liability of there products or services.

Please Contact with questionsCorey Garrison480-206-0652

corey@southfacese.com