Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3....

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Anna Pollock Prosper with purpose

Transcript of Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3....

Page 1: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

Anna Pollock

Prosper with purpose

Page 2: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

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Page 3: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

• WHY it’s time to re-think how we do tourism

• Push factors

• Pull factors

• HOW to seize the big opportunity to co-

create a healthier tourism fit for the future

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WHY push the factors

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Environmental Distress Economic Instability

Technology – that’s

promising & terrifyingSocio-Political Unrest

Volatile

Uncertain

Complex

Ambiguous

Are you bewildered by all the change?

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The Anthropocene

https://vimeo.com/39048998 6

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Choose your pattern!

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Confirmed: business as usual is unsustainable

“Population growth, exploitation of

natural resources, climate change

and other factors are putting the

world on a development trajectory

that is not sustainable…if we fail to

alter our patterns of production

and consumption, things will begin

to go badly wrong”

2012

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Changing our minds, our mindsets

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“It’s all a question of story. We are in trouble

now because we do not have a good story.

We’re in between stories. The old story, the

account of how we fit into it, is no longer

effective. Yet we have not learned the new

story” Thomas Berry

Changing our Story

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An Old System is Dying – a new way is emerging

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Where is tourism? BAU – just managed better?

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Assessing tourism’s global impact 1990-2010Stefan Gossling and Paul PetersJournal of Sustainable Tourism, 2015Vol23, No 5, 639-659

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How do we manage a tsunami of demand?

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Overtourism: 3 myths

1. It won’t happen here

3. Making “sustainability” go mainstream will fix it

2. It’s simply a local management issue- watch out for unintended consequences!

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Overtourism: 2 questions

1. Is it “the” problem or “a” symptom?

2. Is it a crisis or “the” opportunity of a lifetime?

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SYMPTOM

CONTRIBUTING

FACTORS

REAL CAUSE

Is overtourism a problem or a symptom?

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We’re not SEEING

ourselves right

The operating model

and the mindset on

which it is based is:

• Inaccurate

• Inappropriate

• Obsolete

• Underperforming

REAL CAUSE

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Tourism was built on an Industrial Model

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A Crisis or BIG Opportunity?

Dying OLD “INDUSTRY” EXTRACTIVE

• More # € & $

• Exclusive, benefitting the few

• Tourist – wallet, $

• Financial Transaction

• Standards, sameness, commodity

• Hierarchical, “top down” leadership

• Silo’d, separate

• Disempowering

Emerging NEW “Visitor

Economy”

REGENERATIVE

• More positive net benefit, health

• Inclusive, benefitting the many

• Guest – meaning, delight

• Human Encounter

• Uniqueness, difference, value

• Networked, grassroot, leadership is shared

• Fully Integrated with all sectors

• Empowering communities

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WHY push factorsBACK TO BASICS

WHAT is tourism all about?

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Guest Host

An Encounter

People & Life

Perspective Purpose Power

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Guest Host

An Encounter

People & Life

Perspective Purpose Power

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Guest Host

An Encounter

People & LifePlace

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Guest Host

An Encounter

People & LifePlace

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People – we do grow up!

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Changing Travel Motivations – growth on the inside

Source: Adventure Travel Trade Association

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Transformational Travel is an experience that:

• Empowers the person to make a meaningful change in their lives or

outlook

• Involves traveling with intention, openness and mindfulness

• Involves challenging physical or cultural experiences

• Taking time for reflection and meaning

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A Shift in Business Purpose1970’s

…to “de-veiling” the unique

…of all life forms

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If you want to make a

contribution as a

company, you have to

go beyond CSR and

philanthropy. You

actually have to make

a positive contribution.

A Shift in Purpose40+ years later

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How?

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The world we have created is a product of our thinking; it cannot be changed without changing our thinking.

No problem can be solved with the same consciousness that created it.

We must learn to see

the world anew…

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…and create a better one out of the new

seeing and thinking

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That means …

Doing

Being

Seeing

Action

Values

PerceptionWaking up

Growing up

Stepping up

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Two ways of

“seeing”

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Re-framing

Re-imagining

Page 40: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

RE-FRAMING as

changing our:

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• Lenses, filters

• Assumptions, beliefs

• Habits of thinking

• Mindsets

• Paradigms

www.benefitsmindset.com

Page 41: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

Re-framing as seeing ourselves differently

Old extractive New regenerative

NOT as a collection of

industrial production and

consumption machines made

up of independent separate

parts competing to expand.

BUT as Living human

ecosystem of interdependent

self organizing participants who

have learned to collaborate in

order to create and co-evolve

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Practicing a new way of BEING, together

old new

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Page 43: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

RE-IMAGINING

When you want to build a ship, you

don’t start collecting wood, cutting

planks and distributing work, but

waken in the heart of people, a

longing for the great and endless

sea.

Antoine St Expury

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Think of your loved ones

what do you long for

for them?

Did any of you long for

them to be sustainable? 44

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What do we want our actions to generate?What would we want for our children? Well-being, Welth

Health

Vitality

Resilience

Creativity

Aliveness

Peak performance

Joy

To FLOURISH To PROSPER

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What does it FEEL like to flourish?

“Don't ask yourself what the

world needs. Ask yourself

what makes you come

alive, and go do that,

because what the world

needs is people who have

come alive.”

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What does true Prosperity look like?

What does a FLOURISHING person, company, business or place

look, feel and operate like?

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See video

(https://www.y

outube.com/w

atch?v=6yBTb

NZGqW0)

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Does prosperity simply mean more or bigger?

LINEAR (MECHANICAL) SYSTEMS MAXIMIZE;

LIVING SYSTEMS OPTIMIZE

LIFE DEVELOPS, EVOLVES!

RE-DEFINE GROWTH!48

Page 49: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

Shift focus from

MORE to BETTER

Quantity to quality

Numbers to flourishing

Page 50: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

How can Tourism contribute to

FLOURISHING?

We can only do that one community at a time

Individual hosts, guests,

investors, suppliers

Enterprises, agencies,

associations

Communities –

neighbourhoods, villages

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HEALTH and FLOURISHING can be

experienced & tracked & measuredPOSITIVE

PSYCHOLOGY

ECOLOGY

• Identity

• Vitality

• Diversity

• Balance

• Resilience

• Capacity to grow, adapt, self-

organise

• Positive Emotions

• Engagement (passion)

• Relationships, connections,

caring & cared for

• Meaning, sense of purpose

• Sense of mastery, autonomy

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What will this mean?

Page 53: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

Not as a place on the map “to do”

… but as a community of

families for whom this

Place is HOME

1. Learning to see “Destinations” differently

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Not as a place “to

develop” or add value

… where people have

aspirations and rights too

Page 54: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

… to unique places, each with its own story and its own unique

essence that is lovingly cared for by its unique inhabitants and

willingly shared with guests.

From income maximising engines to…

“We cannot know who we are until we know where we are” Wendell Berry

https://vimeo.com/222686956

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As com-unities tocreate unique places that care

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2. Create living containers where people can meet, interact and co-create

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PEAK PLACES where all life flourishes

Indicators from Positive Psychology (People) & Ecology (systems, enterprises & places) to track

Long-term NET BENEFIT – HEALTH/VITALITY – RESILIENCE - PASSIONATE/ENGAGED –

BALANCE – SELF ORGANZING – SELF GENERATING 56

Page 57: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

3. Learning to BE differently

…to “de-veiling” the unique

…of all life forms

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• Competing

• Adding Value

• Fixing

problems

• Collaborating

• Revealing unique

potential

• Co-evolving, thriving

Page 58: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

“If each place on earth is healthy, we can build the kinds of reciprocal

relationships between the human communities and their ecosystems, so

that they contribute something unique to the world, we have a world

whose sum total is health”

Ben Haggard, Regenesis

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Revitalise tourism one

community at a time

Page 59: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

“If each place on earth is healthy, we can build the kinds of reciprocal

relationships between the human communities and their ecosystems, so

that they contribute something unique to the world, we have a world

whose sum total is health”

Ben Haggard, Regenesis

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Page 60: Anna Pollock - Toerisme Vlaanderen · 16. 18. Overtourism: 3 myths 1. It won’t happen here 3. Making “sustainability” go mainstream will fix it 2. It’s simply a local management

Change our perspectivePeople who Care

Potential unleashed Unique Places

Vision

Understanding

Caring

Alive

And you won’t have to feel powerless

anymore!

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Thank you and good luckAnna Pollock, Founder, Conscious Travel

For more please [email protected]

www.conscious.travel 61