Andy Hirst VP FS Services SAP - Business Intelligence for banks
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Transcript of Andy Hirst VP FS Services SAP - Business Intelligence for banks
Andy HirstJune 18 2012
Business Intelligence
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“Data is the new Oil” – Clive Humby
© 2012 SAP AG. All rights reserved. 3
SAP’s Five Market Categories
Go to Market
Cloud
Database and Technology
Mobile
Analytics
Applications
11 L
ines
of B
usin
ess
11 Lines of Business
24 Industries
Powered by SAP HANA
© 2012 SAP AG. All rights reserved. 4
Top technology priorities of CIOs, Gartner
2011Rank Technology
1 Cloud computing
2 Virtualization
3 Mobile technologies
4 IT management
5 Business Intelligence
6 Networking, voice, and data communications
7 Enterprise applications
8 Collaboration technologies
9 Infrastructure
10 Web 2.0
2012Rank Technology
1 Analytics and business intelligence
2 Mobile technologies
3 Cloud computing (SaaS, IaaS, PaaS)
4 Collaboration technologies (workflow)
5 Legacy modernization
6 IT management
7 CRM
8 ERP applications
9 Security
10 Virtualization
© 2012 SAP AG. All rights reserved. 5
Banks Implement BI for Reporting, Cost Reduction and Risk Management
Source: 2010 IDC Vertical Group Survey
Q: What were the top 3 drivers for your organization to implement Business Analytics/Intelligence solutions?
© 2012 SAP AG. All rights reserved. 6
Enterprise Performance Management
Governance, Risk, and Compliance
Enterprise Information Management
Planning, Budgeting, and Forecasting
Financial Consolidation
Strategy Management
Profitability and Cost Management
Disclosure Management
Analytics for Banking
Historical | Real-time | Forward-looking | Collaborative | Highly Formatted
Enterprise Data Sources
Governance, Risk, and Compliance
Enterprise GRC
Global Trade Services
Access Risk Management
Continuous Transaction Monitoring
EnterprisePortalsMS OfficeOn Demand
ServicesBrowsersMobile
Other Application/Data Sources
SAP Social Media ContentUnstructured
ContentOLAP Servers, Data Warehouses & Marts
Embedded Content
MS Excel
Business Intelligence
OLAP Analysis
Reporting
Data Discovery
Dashboards
Mobile
Predictive Analytics
Enterprise Information Management
SAP HANA / IQ / ASE
© 2012 SAP AG. All rights reserved. 7
Strategic use cases for Analytics in Banking
Enterprise Risk Reporting for Banking
ManageRisk
BePrepared
OperateEfficiently
Increase Sales
Statements and Extranet Reporting
WealthManagement
Improve Performance
Finance Compliance OperationsManagement
Planning and Consolidation
for Banking
BankersDashboard
Branch Sales and Customer Analysis
Mortgage PortfolioAnalysis
Core BankingReporting & Analysis
Customer Sentiment Analytics for Banking
Cost and Profitability Analysis for
Banking
Talent andHR Reporting and Analysis
IRFS Reporting & Closing the Books
IT Incident and Project Reporting
Real-TimeMarket Risk Valuations
Mobile Analytics
Sales
© 2012 SAP AG. All rights reserved. 8
Analysis
SAP Suite
SAP BW
Reporting
© 2012 SAP AG. All rights reserved. 9
Analysis
SAP Suite
Reporting
SAP BW relationalDWH
OperationalSystem
other data …
© 2012 SAP AG. All rights reserved. 10
Analysis
SAP Suite
Reporting
SAP BW relationalDWH
OperationalSystem
other data …
Semantic layer
© 2012 SAP AG. All rights reserved. 11
Analysis
SAP Suite
Reporting
SAP BW Sybase or 3 rd party
OperationalSystem
other data …
HANA
Semantic layer
© 2012 SAP AG. All rights reserved. 12
AnalysisData DiscoveryExploration
SAP Suite
Reporting
SAP BW Sybase or 3 rd party
OperationalSystem
other data …
HANA
Semantic layer
Em
bed
ded
An
aly
tics
HR
,CR
M ,
Pro
cure
ment
© 2012 SAP AG. All rights reserved. 13
Analysis Data DiscoveryExploration
SAP Suite
Reporting
SAP BW relationalDWH
OperationalSystem
other data …
HANA
Semantic layer
© 2012 SAP AG. All rights reserved. 14
Analysis
SAP Suite
Reporting
SAP BW Sybase
OperationalSystem
other data …
HANA
Mobile
Semantic layer
Data DiscoveryExploration
© 2012 SAP AG. All rights reserved. 15
Analysis Data DiscoveryExploration
SAP Suite
Reporting
SAP BW Sybase
OperationalSystem
Analytic Apps
other data …
HANA
Mobile
Semantic layer
© 2012 SAP AG. All rights reserved. 16
SAP Big Data Solution Capabilities
SAP Business Suite
SAP Mobile Applications, Sybase Unwired Platform
Transaction Processing
DB Engine
In-memory Computing Engine
DB Engine
Analytic Engine
DB Engine
MapReduce Batch Compute Framework
Co
lle
ct
Sto
reP
roc
es
sP
res
en
t
Sybase Replication Server, SAP BusinessObjects Data Services(Integrate / synchronize data across deployment options)
SAP Big Data Processing Framework
Sybase ESPStream & event
processing
SAP Big Data Landscape
SAP HANA Sybase IQ
Sybase ESPMonitor / filter
streaming events
Semi-structured Data Structured Data Unstructured Data
HadoopSybase ASE
Hive/HDFS
SAP BusinessObjects BI solutions
© 2012 SAP AG. All rights reserved. 17
SAP BusinessObjects Business Intelligence Strategic Focus for 2012
Innovation without Disruption
BI 4.0• Market
leadership• New 4.0
FP3
Simple • Win the
department• Bank
content
Mobile • Expand to
untapped users
• Instant , powerful in your hands
Extreme• Big Data • Real Time • Predictive
Collaborative • Capture the
decision • Information
in context• Team
decisions
© 2012 SAP AG. All rights reserved. 18
SAP BusinessObjects Business Intelligence New Products for 2012
Innovation without Disruption
BI 4.0 FP3
Exploration Views
Simple
SAP Visual Intelligence
Mobile
SAP BI Mobile
Extreme
SAP Predictive Analytics
Collaborative
SAP
StreamWork
New New
New
© 2012 SAP AG. All rights reserved. 19
Mobile Analytics with in-memory data creates compelling value
+SAP HANAIn-Memory Computing
+
RiskFinance
Customer Trading
HR
= VALUE
© 2012 SAP AG. All rights reserved. 20
1
3 Mobile Analytics
In memory
2 Data Discovery
WHAT ARE THE TRENDS FOR ANALYTICS ?
4 Predictive Analysis
5 Collaboration/Social Media
© 2012 SAP AG. All rights reserved. 21
Instant Insight with SAP BI Mobile- Bankers Dashboard
Data Discovery with Exploration views
© 2012 SAP AG. All rights reserved. 23
SAP Visual Intelligence – New Data discovery tool 3Q 2012
© 2012 SAP AG. All rights reserved. 24
Collaboration With SAP StreamWork
Collaborative decision making
• Unite people, information,and structure
• Share and analyze enterprise data
• Be productive in minutes
• Secure and extensible
Collaborate inside and outside the bank
© 2012 SAP AG. All rights reserved. 26
Delivering the next generation of business applications, powered by SAP HANA
Platform for amazing new applications built by SAP, Partners & Customers
Powerful in-memory computing capabilities to enable real-time, data- intensive analysis such as simulations, data mining, and forecasting
Enriched with business function library
Transforming the way we plan, collaborate, decide and execute
SAP HANA
SAP Built Apps Partner Built Apps Custom Built Apps
in-memory
computing
© 2012 SAP AG. All rights reserved. 27
Business Intelligence
Analytic PlatformAnalytic Platform
New analytic infrastructures
DataBusiness Applications
We now have the possibility to dramatically simplify our analytic infrastructures
SPEED & FLEXIBILITY
Risk Calculation Engine
Query Results
Operational Data Store
Data Warehouse
Indexes
Aggregates
ETL
DataMarts
Query
Copy
© 2012 SAP AG. All rights reserved. 28
Strategic use cases for Analytics in Banking
Enterprise Risk Reporting for Banking
ManageRisk
BePrepared
OperateEfficiently
Increase Sales
Statements and Extranet Reporting
WealthManagement
Improve Performance
Finance Compliance OperationsManagement
Planning and Consolidation
for Banking
BankersDashboard
Branch Sales and Customer Analysis
Mortgage PortfolioAnalysis
Core BankingReporting & Analysis
Customer Sentiment Analytics for Banking
Cost and Profitability Analysis for
Banking
Talent andHR Reporting and Analysis
IRFS Reporting & Closing the Books
IT Incident and Project Reporting
Real-TimeMarket Risk Valuations
Mobile Analytics
Sales
© 2012 SAP AG. All rights reserved. 29
Statements and Extranet Reporting
Click icon to add picture
Current Customer Situation 24x7 access for customer and partners to secure information
and analysis in back-end systems Presenting customer statements for pensions, accounts,
products via web and mobile
Description Extranet reports for customer or partner analysis Mobile access to statements and analyses Secure self-service access
Value Proposition Web or mobile access to reports and analyses for thousands of
customer statements with the SAP BusinessObjects BI portfolio
Outcome Opportunity Reduce operational costs Improve customer loyalty
SAP Analytic App
Custom App
Advanced with SAP BusinessObjects BI 4.0 solutions and SAP BusinessObjects EIM 4.0 solutions
Return
SAP BusinessObjects Analytic Application
© 2012 SAP AG. All rights reserved. 30
IRFS Reporting and Closing the Books
Click icon to add picture
Current Customer Situation Too many manual processes Align GL and operational systems to produce
correct figures Meeting IAS 9 & IRFS requirements
Description Consolidate any number of complex GLs into one Automate production of financial figures Produce regulatory filings and reports
Value Proposition SAP BusinessObjects Financial Consolidation enables risk
adjusted planning and accelerated financial closes Combine with SAP Business Suite software for an
end-to-end solution
Outcome Opportunity Close your books in < 3 days at end of quarter Fewer errors and manual reworking to reduce costs Meet regulator concerns
Custom App
Advanced with SAP BusinessObjects applications
Return
SAP BusinessObjects Analytic Application
© 2012 SAP AG. All rights reserved. 31
The Citi Future State Global Financial Analytics Platform
Dashboards Operational ReportingAd Hoc Analysis
Citi Finance DB’s:
Unified Reporting Layer (URL) – Business Objects Universe
• Robust, Ad Hoc analysis • Ease of formatting• Flexible • Excel Plug In
• Executive Snapshot reporting‒ KPI / metric reporting ‒ Workflow for
comment/action
• Analysis on the go • Build once, deploy many
places - on any device
• Formatted Reports • Standard Reports• User Defined Reports• High Volume
ECDW P2P APSCRCGENESISCiti Data Sources
Data Exploration
• Evaluate Trends• Search + Discovery• Drill Down, Slice + Dice• Focus on Casual Usage• Self-Service
Op. Data Mart(HANA)
= Limited Citi Business Objects Use
Mobility
The Right Tool for the Right Purpose
JadeFRS PearlSybase IQ
© 2012 SAP AG. All rights reserved. 32
Branch and Sales Analysis – Powered by SAP HANA
Current Customer Situation Track sales figures versus budget in branches Inability to identify cross-selling opportunities
Description Trusted data foundation of clean data Powered by SAP HANA to deliver instant view of your
customer Self service reports and dashboards tracking and monitoring
sales performance by any dimension
Value Proposition SAP BusinessObjects Dashboards delivers context-specific
interactive insight for sales management Market share reports and analysis at speed of thought
Combine with SAP CRM and SAP HANA to deliver a true real-time view of your sales performance
Outcome Opportunity Manage by exception branch sales Improved sales effectiveness Understand daily account balances
Analytic App from SAP
Custom App
SAP BusinessObjects BI solutions, SAP BusinessObjects EIM solutions and powered
by SAP HANA
Return
SAP BusinessObjects Analytic Application
© 2012 SAP AG. All rights reserved. 33
Deutsche Bank- Campaign Effectiveness
33 M 40Customer recordsGB
5 seconds
45 minutes
Standard System In-Memory System
From 40 GBTo 6,6 GB
>700 m records (3mths)>33m customers 2 x Hana nodes
© 2012 SAP AG. All rights reserved. 34
Example Analysis
Savings milestonesoffers
Balance build stimulation offers
© 2012 SAP AG. All rights reserved. 35