Analytics Tsunami - SAS · Fidelidade has several leading brands in the Portuguese insurance...

0SAS FORUM Portugal June 2017

Analytics TsunamiAre you ready to surf this giant wave?

SAS FORUM PORTUGAL 2017


Agenda

Fidelidade, who are we?

Analytics Tsunami - Are you ready to surf this giant wave?

Q&A


Fidelidade is the leading insurer in Portugalwith more than 200 years of history

More than 200 years of history...

1808 | Creation of Bonança

2000s | Consolidation period

2012 | Merger of FM and IB

2013 | Rebranding

• Market highly fragmented, with several leading players

• Foundation of two market leaders: Fidelidade-Mundial and Império-Bonança

• ~€4 B in Life and Non-life GWP...• 32% market share in domestic market• +15% growth in Non-life GWP '14-16• ~€ 15 B AuM in 2016

• Combined Ratio of 96.9%, after a reduction of -1.9 pp. '14-16

• Expense Ratio of 29.8%

• Present in France and Luxembourg and with focus in the Portuguese community

• Present in Spain since 1995 through BancA agreement and brokers

• 5th largest player in Non Life in Macau

• Majority stakes in an Angolan top player and Cape Verde's market leader

• Started operation in Mozambique in '15

... resulting in solid insurance company

Clear market leadershipin Portugal

1

Strongprofitability

2

International presence

throughout 3 continents

3

Source: Fidelidade website and internal data


• Life and Non Life insurance products

Brief description

• Leadership with 30% market share

• Reference brand focused in the traditional channels (e.g. Agents, Bank)

• Health insurance products


• Wide range of products covering health plans and health discount cards

• Online insurance products


• Focus in Non Life products (e.g. Motor, Home, PA) sold through direct channels

Fidelidade has several leading brands in the Portuguese insurance market


Fidelidade is an innovative company with wide recognition

Efma/Accenture Innovation Award for Most Sustainable Business’ 2014

• Best company in the banking and insurance sector worldwide in social sustainable innovation

Marktest Reputation Index 2015• Most reputable insurance

company

Reputation Institute 2015• Most reputable insurance

company

Reader's Digest Trusted Brands 2015• Voted for the 13th consecutive

time the insurance company with best reputation

Marketeer awards 2015• Best marketing and brand

strategies/actions

Escolha do Consumidor 2016• Best satisfaction and reputable

insurance company

Banca&Seguros Exame 2015• Best Life and Non Life large

insurance company


Agenda



Q&A


The world is changing…

And we are building a brand new future every single day

Do you remember what happened when an airport was filled with fog in the 80’s?



Do you know what happens today when an airport gets filled with fog?



Do you remember how difficult it was to pilot a model airplane?



Do you know how easy is today pilot a model airplane?



What’s the difference between these two control methods?

The user interface!

The user interface oriented to the way the human brain thinks, as opposed to an interface oriented to control every single

component of the device.



Only with this interface strategy is possible to archive the massification of flying cars.



What we really need is a simple process, correctly aligned with the way of thinking used by the human brain!

What will happen in your company if you were to implement this kind of automation and simplification as a major part of your

processes?

Does that sound like it’s something possible?



Automation and alignment with the simple way of thinking of the human brain.



Does this kind of transformation look like it’s going to be difficult to implement?



If other human beings are getting those fabulous results, it’s our obligation to move your company’s to the next level.

Why do we need to automate and orient all of the enterprise’s processes?



Today, we can have humans handle and work through all the company’s processes.

What about tomorrow, after the Data Tsunami arrives? Do you think you can use the same kind of methodology?

Would your Enterprise be able to make decisions in a manual and human way, over those giant waves of data?



In my opinion, what can we do right know?

Get the right team.

Give them the right train and the best tool steam.

Define your Enterprise way for Analytics Maters.

Spread these capabilities throughout all the departments in the organisation.

Take advantage of every single resource that has some affinity with analytics, in special the ones you

have tons of business knowledge and expertise.



Address a complete revolution in your company in order to be prepared to:



Surf the Tsunami analytics, because the wave is coming and it’s better to be ready for it!



We’re proud to inform all our actual and Future customers and partners that Fidelidade is on the right trail…


Agenda



Q&A


Thank you for your time

Q & A


Credits

https://www.youtube.com/watch?v=NciePa8sY_Uhttps://www.youtube.com/watch?v=Nj3mNQnOuQAhttps://www.youtube.com/watch?v=PmuRGhGgQ9whttps://www.youtube.com/watch?v=IdDubiJ04g4https://www.youtube.com/watch?v=oNyXYPhnUIshttps://www.tesla.com/pt_PT/autopilot?redirect=nohttps://www.youtube.com/watch?v=ow6ybXBF9AUhttps://www.wired.com/2016/10/ubers-self-driving-truck-makes-first-delivery-50000-beers/https://www.tesla.com/pt_PT/videos/autopilot-self-driving-hardware-neighborhood-shorthttps://www.youtube.com/watch?v=fa5QGremQf8https://www.youtube.com/watch?v=YdxeNNWBY6Mhttps://www.youtube.com/watch?v=NrmMk1Myrxc

https://www.youtube.com/watch?v=NciePa8sY_U

https://www.youtube.com/watch?v=PmuRGhGgQ9w

https://www.youtube.com/watch?v=oNyXYPhnUIs

https://www.youtube.com/watch?v=ow6ybXBF9AU

https://www.wired.com/2016/10/ubers-self-driving-truck-makes-first-delivery-50000-beers/

https://www.tesla.com/pt_PT/videos/autopilot-self-driving-hardware-neighborhood-short

https://www.youtube.com/watch?v=fa5QGremQf8

https://www.youtube.com/watch?v=YdxeNNWBY6M

Analytics Tsunami - SAS · Fidelidade has several leading brands in the Portuguese insurance...

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