By Brennan & Clark

Illinois-based Brennan & Clark is a comprehensive receivables management firm offering tailored debt collection solutions, legal assistance, training, and consulting packages. Brennan & Clark draws on 30 years of industry experience to develop custom collection tactics. The firm also offers the option to purchase collection accounts.

The Telephone Consumer Protection Act (TCPA) protects consumers from unlawful telephone practices made by collection agencies and telemarketers. Collection agencies that fail to abide by the TCPA's rules receive fines for each violation. The most common rules of the TCPA include limiting calls made by collection agencies to debtors between the hours of 8 a.m. and 9 p.m.. Collections agencies must honor a consumer's request not to receive phone calls. The Federal Communications Commission and the Federal Trade Commission enforces the guidelines collection agencies must follow regarding contacting consumers by phone.