AN OVERVIEW
-
Upload
hedwig-phillips -
Category
Documents
-
view
20 -
download
0
description
Transcript of AN OVERVIEW
![Page 1: AN OVERVIEW](https://reader030.fdocuments.in/reader030/viewer/2022032804/56812a56550346895d8dad68/html5/thumbnails/1.jpg)
Supplements to Chapter 1
![Page 2: AN OVERVIEW](https://reader030.fdocuments.in/reader030/viewer/2022032804/56812a56550346895d8dad68/html5/thumbnails/2.jpg)
E-RECRUITMENT & E-SELECTION
![Page 3: AN OVERVIEW](https://reader030.fdocuments.in/reader030/viewer/2022032804/56812a56550346895d8dad68/html5/thumbnails/3.jpg)
Telecommuting/Teleworking
• Companies that offer Telecommuting Jobs in the Philippines– Convergys– Sutherland Global Services– Kaplan– KGB Philippines
To date, only kgb_Philippines is continuously offering
telecommuting jobs in the Philippines through their "kgb
Special Agent" position. This is a part-time job that allows you to
work at home for a minimum of 2 hrs to a maximum of 36 hours per
week. And they welcome applicants with regular 8-hr jobs
![Page 4: AN OVERVIEW](https://reader030.fdocuments.in/reader030/viewer/2022032804/56812a56550346895d8dad68/html5/thumbnails/4.jpg)
![Page 5: AN OVERVIEW](https://reader030.fdocuments.in/reader030/viewer/2022032804/56812a56550346895d8dad68/html5/thumbnails/5.jpg)
![Page 6: AN OVERVIEW](https://reader030.fdocuments.in/reader030/viewer/2022032804/56812a56550346895d8dad68/html5/thumbnails/6.jpg)
Increase in Social Contribution
• SSS/GSIS• PhilHealth• Pag-IBIG• etc
![Page 7: AN OVERVIEW](https://reader030.fdocuments.in/reader030/viewer/2022032804/56812a56550346895d8dad68/html5/thumbnails/7.jpg)
![Page 8: AN OVERVIEW](https://reader030.fdocuments.in/reader030/viewer/2022032804/56812a56550346895d8dad68/html5/thumbnails/8.jpg)
![Page 9: AN OVERVIEW](https://reader030.fdocuments.in/reader030/viewer/2022032804/56812a56550346895d8dad68/html5/thumbnails/9.jpg)
BPO in the PhilippinesFACT #1: EUROPEAN, AUSTRALIAN & AMERICAN COMPANIES THAT HAVE ALREADY OUTSOURCED TO THE PHILIPPINES ARE NOW SAVING 40% TO 60%. IN JUST 10 YEARS, THE PHILIPPINES HAS BECOME THE #1 DESTINATION FOR CUSTOMER CARE OPERATION.
FACT #2: PHILIPPINES PROVIDES A CONDUCIVE ENVIRONMENT FOR THE BPO INDUSTRY WITH ITS STRONG TELECOM INFRASTRUCTURE, STABLE ENVIRONMENT, ECONOMIC INCENTIVES AND CAPABLE HUMAN RESOURCES.
FACT #3: EVEN INDIA BPO PROVIDERS PARTNER WITH OR DIRECTLY SETUP IN THE PHILIPPINES TO CAPITALIZE ON HALLMARKS OF THE PHILIPPINE BPO PROFESSIONALS: HIGHER PRODUCTIVITY, LOWER TURNOVER, BETTER CUSTOMER CARE, AND NEUTRAL ACCENTS
![Page 10: AN OVERVIEW](https://reader030.fdocuments.in/reader030/viewer/2022032804/56812a56550346895d8dad68/html5/thumbnails/10.jpg)
Trends in Organization Charts
GLOBALIZATIONGLOBALIZATION DIVERSITYDIVERSITY
FLEXIBLEFLEXIBLE NETWORKNETWORK
![Page 11: AN OVERVIEW](https://reader030.fdocuments.in/reader030/viewer/2022032804/56812a56550346895d8dad68/html5/thumbnails/11.jpg)